2014 Ford Escape complaints

THE REAR HATCH HAS A SIGNIFICANT LEAK WHEN IT RAINS OR I GO THROUGH A CAR WASH. I HAVE REPORTED THIS MANY TIMES AND THE RESOLVE WAS FOR ME TO PAY AN EXTREME AMOUNT TO HAVE THE RUBBER REPLACED. SEVERAL OF MY FRIENDS THAT HAVE THE SAME CAR HAVE THE SAME PROBLEM. THIS WAS NOTICED SHORTLY AFTER I BOUGHT THE CAR. I BELIEVE IT IS A MANUFACTURER PROBLEM AND SHOULD BE RECALLED AND CORRECTED. IT IS LEAKING RIGHT AT THE WIRING ON THE PASSENGER SIDE AND COULD CAUSE MORE SERIOUS ISSUES DOWN THE ROAD. I HAVE A TEMPORARY FIX AT THIS TIME BUT IT IS NOT PERMANENT BY ANY MEANS.

I HAVE HAD TO REPLACE MY BATTERY TWICE IN THIS CAR ALREADY, IT CONTINUOUSLY SHOWS CORROSION ON THE BATTERY TERMINALS. I HAVE BEEN TOLD THAT IT APPEARS THAT THERE IS SOMETHING THAT IS CONSTANTLY PULLING ENERGY BUT THERE IS NOTHING LEFT ON AND NO ADDED EXTRAS AT ANYTIME.

AFTER DRIVING APPROX. 1/2 MILE ON A VERY BUSY CITY STREET AT MORNING RUSH HOUR, GOING APPROX 35 MPH, I STARTED COASTING DOWNHILL. SCREEN INDICATED HIGH ENGINE TEMPERATURE, ENGINE IMMEDIATELY STARTED TO STALL MAKING IT HARD TO MANEUVER THE VEHICLE. MESSAGE INDICATED TO PULL OVER & SHUT OFF ENGINE. TEMP GAUGE WAS ALL THE WAY IN THE RED. HAD VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSTIC.

I WAS DRIVING ABOUT 20 MPH AFTER ACCELERATING FROM A STOP AND THE TRANSMISSION SHIFTED OUT OF DRIVE. I COULD HEAR IT CLUNK AND FEEL THE CAR JERK. I STOPPED AND DOWNSHIFTED BUT NOTHING HAPPENED. I PUT IT IN PARK, TURNED OFF THE ENGINE. I RESTARTED IT, SHIFTED TO DRIVE AND SLOWLY ACCELERATED. I GOT ABOUT 20 YARDS AND IT SLIPPED OUT OF GEAR AGAIN. IT WOULDN'T SHIFT INTO ANY GEAR EXCEPT PARK. THIS WAS AFTER DRIVING ABOUT 100 MILES. I HAD NO ISSUES PRIOR TO THIS. NO WARNING LIGHTS CAME ON UNTIL ALL OF THIS HAPPENED AND AS I PULLED INTO MY DRIVEWAY A WARNING CAME ON SAYING "TRANSMISSION FAULT SEE SERVICE STATION". IT HAS 124,000 MILES ON IT. I'VE HAD IT FOR JUST UNDER 2 YEARS, BOUGHT USED, AND HAVEN'T HAD ANY ISSUES WITH THE TRANSMISSION BEFORE NOW. I RESEARCHED INFO ONLINE AND IT LOOKS LIKE THIS IS NOT AN ISOLATED PROBLEM, BUT FORD IS NOT RECOGNIZING THIS AS AN ISSUE. TRANSMISSIONS SHOULD NOT JUST BREAK DOWN FOR NO REASON, AND IF THEY DO, FORD SHOULD FIX THE PROBLEM.

I WAS DRIVING MY CAR SOUTHBOUND ON I75 AND MY ENGINE BURST INTO FLAMES, LUCKY MY BROTHER WAS BEHIND ME AND COULD SEE THE FIRST UNDER THE CAR AND CALLED ME TO TELL ME TO PULL OVER AND GET OUT RIGHT AWAY. I GOT OUT AND THE CAR BURNT UP ON THE SIDE OF THE ROAD.

17S09 COOLING SYSTEM RECALL PERFROMED IN FEB 2018 VEHICLE HAS HAD NUMEROUS TRIPS BACK TO MULTIPLE FORD DEALERSHIPS FOLLWOING HIGH TEMPERATURE LIGHT COMING ON. THE ENGINE HAS BEEN REPLACED A HOSE REPLACED, COOLING FAN RELAY REPLACED. CURRENTLY THE CAR IS AT A DEALER WHO IS NOW SAYING THE INSTRUMENT PANEL CLUSTER IS THE PROBLEM BUT IS NOW ATTEMPTING TO CHARGE ME $750, THIS CAR HAD NO ISSUES PRIOR TO THE RECALL. FORD DOES NOT SEEM TO KNOW HOW TO FIX THESE PROBLEMS AND NOW I AM ABOUT TO BE ON THE HOOK FOR THEM. I SHOULD'T HAVE TO PAY TO BE THEIR GUINEA PIG. THEY HAVE LEFT MY CAR UNSAFE AND UNRELIABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT PULLED OVER TO SIDE OF THE ROADWAY, PLACED THE VEHICLE IN PARK, AND THE "SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CYCLE THE GEAR BETWEEN REVERSE AND DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN (LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484, (888) 428-3823). THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION FLUID. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL AND OVER A CURB. AS A RESULT, THERE WAS DAMAGE TO THE BODY AND UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TOWED TO KING FORD (2450 E U.S. HIGHWAY 64 ALT, MURPHY, NC 28906, (828) 837-2121). THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT BE ABLE TO ASSIST WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN.

MY CAR WITH ONLY 34,000 MILES OVERHEATED DRIVING ON THE HIGHWAY. I TAKE MY CAR FOR FOR OIL CHANGES AND SERVICE REGULARLY. THERE WAS NO INDICATION OF A PROBLEM UNTIL THIS HAPPENED. MY MECHANIC SAID I WAS LOW ON COOLANT AND AFTER FURTHER TESTING SAID I HAD A LEAK. HE THEN TOLD ME THAT THERE WAS A RECALL ON 2014 FORD ESCAPES FOR THIS EXACT PROBLEM. FORD'S NUMBER FOR THIS RECALL IS 17S09. I CALLED MY FORD DEALER AND WAS TOLD THAT EVEN TOUGH MY CAR WAS HAVING THE SAME ISSUE MY PARTICULAR CAR WAS NOT PART OF THE RECALL AND I WOULD HAVE TO PAY TO HAVE THE CAR FIXED. THINKING THIS WAS OUTRAGEOUS I CALLED FORD DIRECTLY. THEY AS WELL TOLD ME THE SAME THING. AFTER FURTHER RESEARCH I SEE THAT I AM NOT THE ONLY 2014 FORD ESCAPE OWNER THAT HAS BEEN TOLD THAT ALTHOUGH THEY HAVE THIS SAME SAFETY ISSUE OUR VEHICLE IS NOT INCLUDED IN THE RECALL. I BELIEVE FURTHER INVESTIGATION NEEDS TO BE DONE AND MORE CARS INCLUDED IN THIS RECALL.

THE VEHICLE COMPLETELY STALLED IN THE MIDDLE OF DRIVING AFTER A LEAK RECALL WAS MADE. WE TOOK THE CAR AND HAD THE NECESSARY RECALL DONE. HOWEVER THE ENGINE STALLED THE CAR AND NOW WE HAVE TO SHELL OUT $6,000 FOR A NEW ENGINE DUE TO A CRACKED BLOCK. SINCE WE ALREADY TOOK THE CAR TO GET A LEAK RECALL ISSUE FIXED, WE ARE AFRAID THE NEW ENGINE WILL GET OVERHEATED AGAIN AND THE CAR WILL STALL. ALSO, WE WOULD HAVE TO SHELL OUT MORE MONEY FOR ANOTHER ENGINE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. ON SEVERAL OCCASIONS, THE "TRANSMISSION FAILURE" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE TRANSMISSION FLUID, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

WHILE TRAVELING ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND I WAS GIVEN AN ALARM DISPLAYING THAT ITS OVERHEATING AND STOP SAFELY. WHEN OPENING MY LID, I FOUND THE COOLANT LEVEL HAD DROPPED BELOW MINIMUM. I HAD NO WARNING THAT MY COOLANT LEVEL WAS SUDDENLY LOW AND THE CAR HAD BEEN OPERATING FINE THE PREVIOUS DAY AND EARLIER IN THE MORNING. I ADDED WATER TO THE SYSTEM AND AFTER RETURNING THE CAR TO A SAFE TEMP, DROVE IT TO A STORE. THE CHECK ENGINE LIGHT CAME ON INSTANTLY AFTER THE HEATING ISSUE. FORD HAS A RECALL FOR THIS ISSUE INCLUDING 2014 FORD ESCAPE, HOWEVER MY VIN DOES NOT REGISTER AS BEING APPLICABLE TO THE RECALL (ALTHOUGH SEEMS LIKE IDENTICAL ISSUE.) THIS IS THE SECOND TIME BETWEEN 50-56000 MILES THIS SAME ISSUE HAS OCCURRED.

I PURCHASED THE VEHICLE IN 2016. AFTER TWO MONTHS IT BEGAN SPUTTERING BEFORE STARTING, AND SOMETIMES WOULD STALL. ONCE IN GEAR AND MOVING IT WOULD RUN FINE. SECONDLY, THERE ARE TIMES WHILE DRIVING THAT THE TRANSMISSION/ ENGINE SURGES WITHOUT WARNING. DURING THE LAST WEEK, IT HAS STALLED 4 TIMES AS I WAS COASTING TO TURN CORNERS. I HAVE TO RESTART IT AND IT SEEMS TO BE OKAY AFTER THAT. THIS IS A VERY DANGEROUS ISSUE AND I AM CONCERNED SOMEONE IS GOING TO RUN INTO ME WHEN IT STALLS.

ENGINE COOLANT SENSOR FAULTY . BROUGHT TO THE DEALERSHIP 2 TIMES.

STOPPED AT RED LIGHT, VEHICLE WOULD NOT MOVE WHEN I STEPPED ON THE GAS- TRANSMISSION WENT BAD WITHOUT WARNING. SEE ATTACHED RECEIPT FOR WORK PERFORMED

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S INSTRUMENT CLUSTER FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE GEAR SHIFT WAS IN THE PARK POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSCH FORD HEMET (LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, (951) 396-7250) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

DRIVING DOWN THE FREEWAY GOING 65 MPH IN VIRGINIA I THE LEFT LANE HEARD A BANG AND THE CAR SUDDENLY JERKED THE THE RIGHT AND INTO THE NEXT LANE OVER. STOPPED THE CAR IN THE MIDDLE OF THE FREEWAY AND FOUND THAT THE REAR RIGHT LOWER SUSPENSION CONTROL ARM BROKE. THE CAR WAS STUCK AND HAD TO BE TOWED FROM THE MIDDLE OF FREEWAY.

THE NUT CONNECTING THE BATTERY CABLE TO THE SOLENOID WAS CROSS THREADED AT THE FACTORY CAUSING THE VEHICLE NOT TO START.I FEEL THIS IS A SAFETY ISSUE AND FORD DOES NOT AGREE.

A DOZEN TIMES NOW WHEN WE START IT UP IT RUN REAL RUFF AND WILL LURCH, THE RPMS GO UP BUT NOT MPH BEING GAINED. I HAVE TO PULL OVER AND TURN IT OFF AND RESTART AND IT RUNS FINE. WE GET A MESSAGE THAT READS "ENGINE FAULT SERVICE NOW". WHEN WE TAKE IT TO THE DEALER THEY CAN'T FINE ANY ERRORS ON WHEN THEY HOOK IT UP TO THEIR COMPUTER. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST WEEK AND OVER THE ALMOST 4 YEARS I'VE OWNED THE CAR. I WAS DRIVING IT ON A CITY STREET AND HAD JUST BACKED OUT OF MY DRIVE WAY, OTHER TIMES IT'S HAPPENED HAS BEEN ON CITY STREETS SHORTLY AFTER PULLING FORWARD, AND THOSE TIMES I HAD NOT BACKED UP AT ALL PRIOR TO IT DOING IT. THIS MORNING WHEN IT HAPPENED I ALMOST HAD SOMEONE REAR-END ME BECAUSE MY CAR WOULD NOT GET ABOVE 5MPH. I HAD DRIVEN ABOUT A BLOCK FROM MY HOME BEFORE THE ERROR MESSAGE CAME ON AND WAS FORCED TO PULL OVER. THANKFULLY I WASN'T ON THE HIGHWAY YET.

ON 13 AUGUST 2018 MY FIANCE WAS DRIVING TO OUR NEW HOME WE'RE BUYING WHEN SMOKE STARTED COMING OUT OF THE ENGINE COMPARTMENT. I TOLD HER TO PULL OVER AND GRAB HER PURSE AND GET AWAY FROM THE VEHICLE. BY NOW FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. LUCKILY SHE HAD CRACKED OPEN THE DOOR BEFORE STOPPING BECAUSE BEFORE SHE STOPPED ALL THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. I HAD ARRIVED AT THE SCENE AND THE CARS FRONT END HAD VIRTUALLY MELTED WITHIN 5 MINUTES. IF MY FIANCE HAD NOT CRACKED OPENED THE DOOR SHE MOST ASSUREDLY WOULD HAVE BURNED TO DEATH. IF I HAD BEEN DRIVING I WOULD DEFINITELY HAVE HAD A DIFFICULT TIME ESCAPING AS I AM A DISABLED VETERAN WITH SEVERAL MOBILITY PROBLEMS. OUR CAR WAS LESS THAN 4 YEARS OLD WITH ONLY 64000 MILES ON IT. WE NEVER EXPECTED WE MIGHT POSSIBLY BE INJURED OR DIE FROM A NEWER VEHICLE. I REALLY HOPE THAT FORD MOTOR COMPANY WASN'T AWARE OF THIS ISSUE AS WE NEVER RECEIVED ANY NOTICE OF ANY PROBLEMS WHATSOEVER WITH THIS VEHICLE.

STEERING RACK BOUND AND VEHICLE WOULD NOT STEER. AFTER LETTING IT SIT THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR STEERED. DEALERSHIP SAID IT IS ELECTRONIC STEERING AND THE STEERING RACK IS BAD. NO WARRANTY AT 45000 MILES.THIS HAPPENED ON INTERSTATE 95 IN NORTH CAROLINA.

VEHICLE ERRATICALLY DISPLAYS OVERHEATING VISUAL AND AUDIBLE ALARM DURING MOTION OR STATIONARY. AFTER VEHICLE IS TURNED OFF FOR A FEW SECONDS, ALARMS GO OFF AND TEMPERATURE GAGE RETURNS TO NORMAL OPERATING TEMPERATURE. CHECK ENGINE LIGHT ON FOR A WHILE, THEN OFF, THEN BACK ON. DROVE TO FORD DEALER FOR SERVICE (DIDN'T NOTICE ANY PERFORMANCE ISSUES), AND THEY STATE THAT THE ENGINE NEEDS TO BE REPLACED, BECAUSE OF A CRACK IN THE COOLANT RESEVOIR, AND COOLANT IS GETTING INTO CYLINDER #3. I DON'T KNOW HOW THESE ARE RELATED. I HAVE NEVER NOTICED A COOLANT LEAK OR STEAM/SMOKE IN THE EXHAUST.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE DIGITAL ODOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

RECALL: SHIFTER CABLE BUSHINGS, 2014 FORD ESCAPE PLEASE BE ADVISED, ON JUNE 12 2018 AS I WAS DRIVING IN MY GARAGE ON MY FORD ESCAPE. THE BUSHING IN THE TRANSMISSION SHIFTER CALBE DEGRADE AND CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. THE VEHICLE STATED MOVING AND DOWN THE HILL AND MY FRIEND HAD TO HELP ME STOP THE VEHICLE . SOMEONE WAS ALMOST HIT BY THE VEHICLE CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED CAR HAD TO BE TOWED TO DEALER IN ROCKFORD ,IL AND THE SERVICE MANGER AGREE TO SUBMIT MY BILL TO FORD COMPANY WHICH COST M E ($ 638.07) SERVICE MANGER ACKNOWLEDGED IT WAS A RECALL. AND AGREED TO SUBMIT MY INVOICE TO GET REIMBURSED. MY QUESTION IS, IF THE DEALER CAN FIX IT .WHY CAN'T FORD AUTHORIZE PAYMENT,BECAUSE I PAYED OUT POCKET. ROCK RIVER FORD (XXXX) I WILL NEVER EVER BUY A FORD CAR FROM NOR HAVE MY REPAIRS THERE ARE VERY UNPROFESSIONAL AND RUDE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

SHIFTER CABLE BROKE. WE WERE UNABLE TO SHIFT TRANSMISSION AFTER PULLING VEHICLE IN PARKING SPOT. WE HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY AND HAVE SHIFTER CABLE REPLACED AT A COSTS OF $526.40. WE ALSO HAVE ANOTHER OUTSTANDING COMPLAINT FILED FOR WIRING HARNESS BEING TOO SHORT AND WE HAD TO PAY FOR NEW SPLICES THAT OUR VIN WAS NOT COVERED BY A CURRENT RECALL. WE ASK THAT NHTSA LOOKING INTO THE STATUS OF THAT COMPLAINT FOR OUR REFUND AS WELL AS THIS ONE THAT THERE AGAIN APPEARS TO BE A CURRENT RECALL FOR, JUST NOT FOR OUR VIN.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STOPPED ACCELERATING FORWARD AND ALSO WOULD NOT DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO BOB THOMAS FORD (310 W. COLISEUM BLVD, FORT WAYNE, IN) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. IN ADDITION, THE TRANSMISSION SYSTEM FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC TRANSMISSION WOULD NOT "PULL WHILE HOT". THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,622. *TT*JB

I TOOK MY CAR IN TO THE DEALER DUE TO COOLANT BEING LOW. THE COOLANT LEAKED INTO THE ENGINE AND MY GASKET HAD TO BE REPLACED. THERE ARE SEVERAL ARTICLES IN WHICH FORD ADMITS THERE ARE ENGINE PROBLEMS UP TO AND INCLUDING FIRE. I WAS ABLE TO MITIGATE DAMAGE BY GETTING THE CAR IN EARLY. THE DEALER CALLED FORD, I CALLED THE FORD CARES LINE AND MY CLAIM WAS DECLINED. THIS IS A KNOWN PROBLEM. I HAVE WRITTEN TO FORD, NO REPLY

BACKED UP OUT OF DRIVEWAY THEN SHIFTED FORWARD AND MY POWER STEERING GAVE OUT.THE WARNING ONLY CAME AFTER THE INCIDENT. WAS ABLE TO PULL OVER AND RESTART THE CAR .. NO ISSUE BUT WAS TOLD IT WAS ELECTRONIC STEERING MODULE EPAS. A KNOWN ISSUE BUT WAS TOLD THE RECALL WAS ONLY IN REGARDS TO RECEIVING THE WARNING THAT YOU HAD A FAILURE.

ON AUGUST 22, 2018, I WAS DRIVING AND THE ELECTRONIC INSTRUMENT PANEL WENT BLANK. I DROVE TO WORLD FORD IN PENSACOLA, FL AND WAS TOLD THAT I WOULD NEED TO RETURN THE FOLLOWING DAY BECAUSE THEY WERE TOO BUSY TO CHECK OUT MY PROBLEM. I RETURNED THE FOLLOWING DAY AT MY APPOINTMENT TIME, AND AN HOUR AND A HALF LATER, THEY INFORMED ME THAT THE ELECTRONIC INSTRUMENT PANEL NEEDS TO BE REPLACED AND IT WOULD COST APPROXIMATELY $1,600.00. I LEFT THE DEALERSHIP TO DO SOME RESEARCH ON THIS PROBLEM. I DISCOVERED THAT FORD HAD ISSUED A RECALL #15V406000 ON JUNE 24, 2015 FOR SOME 2014 FORD ESCAPES. WHEN I CALLED ABOUT THIS, I WAS TOLD THAT MY VIN WAS NOT PART OF THE RECALL AND THAT IT WAS NOT COVERED. FORD KNEW THAT THERE WAS A SOFTWARE INCOMPATIBILITY ISSUE THAT WOULD CAUSE A MALFUNCTION. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD #101, "CONTROL AND DISPLAYS". MY LIFE IS AT RISK BY DRIVING THIS VEHICLE WITH AN INOPERATIVE INSTRUMENT CLUSTER. WHY IS IT, THAT FORD FIXED THE PROBLEM IN SOME 2014 ESCAPES, BUT NOT ALL. WHY IS IT OKAY THAT THEY ARE ALLOWED TO PLACE MY LIFE IN DANGER??? I THINK THAT FORD SHOULD BE REQUIRED TO REPLACE ALL FAULTY INSTRUMENT PANELS, NOT JUST SOME OF THEM. I FAIL TO UNDERSTAND WHY MY LIFE IS LESS IMPORTANT THAN OTHER 2014 ESCAPE OWNERS, AND WOULD APPRECIATE YOUR HELP IN SECURING A REMEDY TO THIS PROBLEM.

I STARTED MY VEHICLE, REVERSED THEN PUT IT INTO DRIVE. A WARNING SENSOR POPPED UP STATING STEERING ASSIST FAILURE. THE STEERING WHEEL WOULD NOT MOVE. I PUT THE VEHICLE INTO PARK AND RESTARTED IT. THE WARNING SENSOR NO LONGER APPEARED. I RESEARCHED THIS HAPPENING TO THE SAME VEHICLE MODEL AND IT SEEMS TO BE AN ONGOING PROBLEM WITH THE FORD ESCAPE. SEEMS DANGEROUS TO NOT HAVE A FACTORY RECALL ALREADY , WHAT IF I WERE DRIVING DOWN A BUSY STREET OR HIGHWAY.

THE TRANSMISSION IS NOT WORKING WELL, THE CAR HAS NO POWER, BETWEEN THE R AND THE DRIVE IT MAKES A NOISE

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INOPERABLE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE MALFUNCTION OCCURRED INTERMITTENTLY. THE DEALERSHIP WAS CONTACTED AND ADVISED THAT THE WINDSHIELD WIPERS HAD TO BE MANUALLY RESET IN ORDER TO OPERATE CORRECTLY. ALSO THAT THE WIPERS WERE OLD WHICH CAUSED THE DRAG AND WHEN THEY HEATED UP IT CAUSED A MALFUNCTION. THE CONSUMER FELT THIS WAS A LIABILITY.*JS

SHIFTER CABLE DISCONNECTED FROM TRANSMISSION. VEHICLE WAS PARK AND WOULD NOT MOVE DUE TO CABLE BEING DISCONNECTED. TOWED VEHICLE TO DEALER AND SHIFTER CABLE REPLACED TO REPAIR IT. FORD SAYS MY VEHICLE NOT COVERED UNDER CURRENT RECALL SO I WAS FORCED TO PAY FOR REPAIR. SHAME ON FORD FOR NOT TAKING CARE OF THIS PROPERLY.

SHIFTER CABLE BUSHINGS. 2014 FORD ESCAPE. NHTSA RECALL # 18V471. FORD RECALL # 18S20. GEAR SHIFTER MOVES TO PARK, BUT DOES NOT REGISTER ON DRIVERS CONSOLE. CANNOT START CAR CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED. CAR HAD TO BE TOWED TO DEALER. DEALER ACKNOWLEDGED IT WAS THE RECALL ISSUE, BUT SINCE FORD HAS NOT ISSUED THE PARTS YET THERE ARE MAKING ME PAY FOR THE REPAIR UNTIL FORD SENDS OUT A LETTER INFORMING CONSUMERS THAT PARTS ARE AVAILABLE. I SPOKE WITH FORD THEY TOLD ME I HAD TO KEEP THE REPAIR INVOICE AND GET REIMBURSED WHEN PARTS ARE AVAILABLE. MY QUESTION IS, IF THE DEALER CAN FIX IT, WHY CAN'T FORD AUTHORIZE PAYMENT, SO I DO NOT HAVE TO PAY OUT OF POCKET. IF FORD ISSUED A RECALL AND PEOPLE ARE ALREADY HAVING AN ISSUE WHY DON'T THEY JUST PAY TO HAVE IT FIXED. THE DEALER WANTS $1000 TO FIX THIS. FORD SHOULD TAKE RESPONSIBILITY FOR THIS.

FRONT WIPERS GO OFF WHEN IN OFF POSTITION ON THE STEERING WHEEL. ONCE ISSUE STARTS HAPPENING IT DEGRADES QUICKLY. IT STARTS WITH A RANDOM WIPE AND OVER A MONTHS PERIOD DEGRADES INTO THE WIPERS RANDOMLY TURNING ON AT DIFFERENT SPEEDS AND DIFFERENT TIME INTERVALS RANGING FROM A FEW WIPES UP TO 15 MINUTES OF UNCONTROLLABLE WIPING. SOMETIMES ONLY A SINGLE WIPER BLADE WILL TURN ON RANDOMLY THE LEFT OR RIGHT FRONT ( ONCE RESTARTING CAR BOTH WIPERS WILL GO OFF RANDOMLY AGAIN). THIS HAPPENS WHEN DRIVING ON ALL DRIVING TYPES STREET/HIGHWAY/TURNING/STATIONARY EVERYTHING. AGAIN THE WIPERS ARE IN OFF POSTITION AND NOT ENGAGED BUT WILL RANDOMLY TURN ON.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE "TRANSMISSION NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE MANUFACTURER AND SCHEDULED THE VEHICLE TO BE TOWED TO PREMIER FORD INC (5001 GLENWOOD RD, BROOKLYN, NY 11234, 888-381-4515) WHERE THE TECHNICIAN STATED THAT THEY WERE UNAWARE THAT THE VEHICLE WAS BEING TOWED. THE TECHNICIAN INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED AT THE CONTACT'S EXPENSE. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

2 ACTIVE RECALLS-NO TIMEFRAME OF WHEN IT WILL BE REMEDIED. ADDITIONALLY, VEHICLE DIES WHEN PUT INTO D FROM R. VEHICLE HAS 52K MILES, WELL MAINTAINED, SHELL FUEL IS USED. THIS HAPPENS WHEN BACKING UP AND PUTTING INTO DRIVE. VEHICLE WAS IN MOTION.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERATIVE AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) WHERE A NEW INSTRUMENT CLUSTER WAS ORDERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,809.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, A LOUD NOISE WAS HEARD AND THE VEHICLE NEITHER MOVED NOR WENT INTO ANY GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, 386-310-2342) WHERE IT WAS DIAGNOSED THAT THE BUSHING CABLE FRACTURED AND THE ENTIRE SHIFTER CABLE BUSHING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER WHO STATED THAT THE RECALL PART WAS UNAVAILABLE AND REFERRED THE CONTACT BACK TO THE MANUFACTURER. THE CONTACT WAS THEN REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,910. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE EMITTED AN ABNORMAL ANTI-FREEZE ODOR AND EXPERIENCED A LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DAVE SINCLAIR LINCOLN ST. PETERS (4760 N SERVICE RD, ST PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED ONE YEAR PRIOR AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

COOLANT LEAK INTO CYLINDER #3 & 4 RESULTING IN NECESSARY ENGINE REPLACEMENT AT 64K MILES. ONLY SERVICE ISSUE TO DATE ON VEHICLE WAS A DEFECTIVE WATER PUMP & COOLANT SENSOR AT JUST UNDER 60K MILES. WHILE DRIVING 'LOW COOLANT' LIGHT SUDDENLY CAME ON, CHECKED COOLANT WHICH WAS VERY LOW, FILLED AND TOOK TO DEALER LESS THAN 2 MILES AWAY. VEHICLE WAS NOT INCLUDED ON THE LAST COOLANT LEAK RECALL ALTHOUGH VERY SIMILAR ISSUE AND BUILT DURING THE SAME TIME PERIOD AT LOUISVILLE PLANT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER'S REPRESENTATIVE TOOK THE CONTACT'S KEYS AND DECLARED THE VEHICLE TO BE A ROAD HAZARD DUE TO THE ENGINE. THE VEHICLE WAS REPAIRED, BUT THE DEALER REFUSED TO RETURN THE VEHICLE DUE TO ADDITIONAL DAMAGES CAUSED BY OIL LEAKING INTO THE COOLANT. THE CONTACT REQUESTED DOCUMENTATION, BUT THE CONTACT REFUSED DUE TO THE DAMAGES BEING ATTRIBUTED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH AN ESTIMATE OF THE DAMAGES AND REQUESTED THAT THE DEALER PROVIDE DOCUMENTATION. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

DROVE THE CAR IN THE MORNING OF 8/11 JUST FINE, IN THE AFTERNOON WENT TO START THE CAR AND IT WILL NOT MOVE OUT OF PARK, DASHBOARD STATES THE CAR IS IN NEUTRAL. THE CAR HAS BEEN LIKE THIS SINCE SINCE 8/11 AND PARKED IN MY DRIVEWAY. RECEIVED A LETTER IN THE MAIL ON 8/13 THAT THIS ISSUE IS AN ACTUAL RECALL AND WHEN WE CALLED LOCAL FORD DEALER, THEY INFORMED US THAT THEY DON'T KNOW WHEN THEY WILL HAVE THE PART TO FIX OUR CAR! WHAT CAN WE DO? WE CAN'T USE THE CAR AND THEY CAN'T FIX IT! CAN WE SIMPLY RETURN THE CAR? WE HAVE AN OUTSTANDING CAR LOAN AND ARE PAYING FOR A CAR THAT'S HAD THREE RECALLS SO FAR SINCE WE'VE HAD IT. WE CAN'T AFFORD TO KEEP PAYING UBER TO GET TO WORK AND A CAR LOAN AND CAR INSURANCE FOR A CAR THAT NO ONE CAN TELL US WHEN IT WILL GET FIXED!

MY VIN IS HAVING THE EXACT SAME COOLING ISSUES AS RECALL. DEALER STAES MY VIN IS NOT AFFECTED ALTHOUGH THE IT BROKE IN THE EXACT FASHION AS THE FORD RECALL 17V209000. THE VEHICLE OVERHEATED AND IS LOSING COOLANT SLOWLY. CAR OVERHEATED AND HAD TO PULL OVER.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE EXPERIENCED DECELERATION AND LOSS OF ENGINE POWER. THE VEHICLE OCCUPANT SAW BLACK SMOKE EMITTING FROM THE VEHICLE. UPON INSPECTION OF THE ENGINE COMPARTMENT THE VEHICLE OCCUPANT SAW FLAMES. THE VEHICLE OCCUPANT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO COURTESY FORD WHERE IT WAS CONFIRMED THE FAILURE WAS DUE TO THE RECALL. THE DEALER CONFIRMED WITH THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT MENTIONED THAT THE VEHICLE'S GEAR SELECTOR FAILED TO DISPLAY THE CORRECT GEAR SELECTION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE GEAR WAS SHIFTED INTO PARK, BUT WAS DISPLAYING DRIVE. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN, INC. (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

PARKED CAR ON DRIVEWAY FACING HOME. DRIVEWAY IS UPHILL FROM STREET TO HOUSE. PUT CAR IN "PARK" AND UPON GETTING OUT THE CAR IT STARTED ROLLING BACKWARDS. I WAS UNABLE TO STOP CAR AND IT ROLLED DOWN THE DRIVE & PART OF THE YARD, KNOCKING DOWN A TELEPHONE POLE GUIDE WIRE, CROSSED THE STREET & STOPPED WITH HALF OVER THE OPPOSITE CURB & DAMAGING A MAIL BOX.

I HAD THE REAR DOOR LATCH RECALL TAKEN CARE OF, AND NOW BOTH DOORS ARE LEAKING WHENEVER IT RAINS. IT IS RUNNING DOWN THE WINDOW INSIDE THE DOOR PANELING ONTO THE FLOOR. I USUALLY KEEP MY CAR INSIDE A GARAGE, AND HAVE HAD TO LET IT BE IN MY DRIVEWAY WHEN IT RAINED RECENTLY.