Page 27 of 42 · complaints 1,301–1,350 of 2,089

2014 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Aug 15, 201972,999 milesAL

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER RESTARTING THE VEHICLE, "ENGINE OVERHEATING' DISPLAYED ON THE INSTRUMENT PANEL, ALTHOUGH THE ENGINE HAD NOT WARMED UP AND THE VEHICLE SPEED WOULD NOT EXCEED 5 MPH. THE VEHICLE WAS TOWED TO LONG LEWIS FORD (2091 ALABAMA 14, PRATVILLE, AL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 72,999.

Power Train
Filed Aug 15, 201977,000 milesMN

TRANSMISSION GOING OUT AFTER ONLY 77000, 5 YEAR OLD VEHICLE.. FOR SEVERAL YEARS THE VEHICLE WILL NOT ACCEL THE WAY IT IS SUPPOSED TO, NEARLY CAUSING OTHER CARS TO REAR END ME. WAS TOLD THIS IS NORMAL HOW THEY RUN; OTHER VEHICLES FROM FORD HAS THIS EXACT ISSUE FROM THE EXACT SAME EQUIPMENT, ,BUT THE ESCAPE WAS NOT ADDED TO THE LAWSUIT FOR SOME REASON; THIS NEEDS TO BE ADDED AND THEY NEED TO BE REPLACING OUR TRANSMISSIONS THAT ARE FAILING PREMATURELY UNDER THE LEMON LAW. IT IS NOT ACCEPTABLE THAT THIS MANY FORD ESCAPES ARE ALL HAVING FAULTY TRANSMISSIONS IN SUCH A SHORT LIFESPAN. IT IS NOW SLEEPING AND JERKING WITH THE 2ND AND 3RD GEAR. DEALERSHIP IT WILL BE GOING OUT IN AT ANYTIME AND WILL COST 7500 TO REPLACE.

Engine
Filed Aug 14, 2019154,000 milesIN

MY CAR WAS OVERHEATING SO I TOOK IT INTO THE SHOP AND THEY SAID IT WAS THE THERMOSTAT SO I REPLACED THE THERMOSTAT AND IT'S STILL KEPT OVERHEATING SO I TOOK IT BACK IN THEY RAN A TEST IN THE HEADS WERE BLOWN SO THEY HAD TO REPLACE THE HEADS WELL FROM WHAT I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH MY YEAR OF VEHICLE AND THE FORD ESCAPES BECAUSE THERE WAS ANOTHER FORD ESCAPE WITH THE SAME ISSUE AND THEY HAD TO REPLACE THE HEADS ON IT I FEEL LIKE IT SHOULD BE RECALLED BECAUSE IT IS A COMMON PROBLEM AND I THINK FORD IS AWARE OF IT I DON'T HAVE THE MONEY TO REPLACE A HEAD ON MY VEHICLE IT'S A 2014 IT SHOULDN'T EVEN NEED THE HEADS REPLACED IT LOOK LIKE IT BELONGS TO

Engine
Filed Aug 12, 201978,000 milesIL

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND WHITE SMOKE APPEARED FROM THE EXHAUST. THE CONTACT PULLED THE VEHICLE OVER UNTIL THE SMOKE SUBSIDED. WHEN THE CONTACT TURNED OFF THE VEHICLE, IT COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICEROS, MIDLOTHIAN, IL 60445, (708) 388-3000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THEY DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNKNOWN.

EngineFire
Filed Aug 12, 2019112,000 milesMT

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE NOTICED THE TEMPERATURE GAUGE INCREASE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE FROM THE ENGINE AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT PULLED THE VEHICLE ON THE SIDE OF THE ROAD AND LET THE ENGINE COOL FOR 15 MINUTES BEFORE CONTINUING DRIVING, BUT AFTER 20 MINUTES THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOZEMAN FORD LINCOLN LOCATED AT 2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221, WHERE HE WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE DEALER SET UP AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) REPAIRS WITH IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.

Engine
Filed Aug 12, 201968,000 milesCA

THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING TO PULL OFF THE ROAD IMMEDIATELY. OVERHEATED ENGINE COMPLETELY MELTED A BRACKET. MECHANIC IDENTIFIED A BURNT-OUT SENSOR BUT COULD NOT SAY WHY IT HAPPENED. I SECURED TWO DEALERSHIP DIAGNOSTICS. FIRST CONDUCTED COMPREHENSIVE DIAGNOSTIC AND CONCLUDED A WASTE GATE WAS STUCK OPEN; NO MENTION OF DAMAGED SENSOR. SECOND SAID THE DEGAS BOTTLE WAS CRACKED AND DECLINED TO PERFORM PRESSURE TEST; NO MENTION OF DAMAGED SENSOR OR WASTE GATE ISSUE. I CANNOT AFFORD ALL THESE RANDOM REPAIRS AND IN ANY CASE, DO NOT FEEL THIS CAR CAN BE PUT INTO A SAFE CONDITION FOR DRIVING.

Steering
Filed Aug 7, 20191,000 milesNV

I GOT IN MY CAR TO GO TO WORK AFTER IT HAD BEEN PARKED ALL NIGHT. I TURNED IT ON AND I INSTANTLY GOT THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" I COULDN'T TURN THE WHEEL. I SHUT IT OFF AND TURNED IT BACK ON AND THE MESSAGE WAS GONE. I WAS ABLE TO DRIVE TO WORK HOWEVER I AM SCARED SOMETHING IS GOING TO GO OUT WHILE IM DRIVING!

Engine
Filed Aug 5, 2019104,000 milesMI

HAD RECALL DONE AT DEALERSHIP TO PREVENT VEHICLE FIRE DUE TO WARPED HEADS ON ENGINE BECAUSE NO SENSOR TO TELL YOU LOW ON COOLANT. CAR HAS OVER 100,000 ON IT NEVER HAD A PROBLEM. NOW AFTER RECALL WORK IS DONE CAR IS SHUTTING DOWN IN TRAFFIC SAYING ENGINE OVERHEATING. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THERE IS ALOT OF THESE COMING IN. WAS TOLD DEALERSHIP IS A MONTH BEHIND ON ENGINE WORK. DEALERSHIP HAD FOR 7 DAYS KEPT SAYING THEY WERE GOING TO LOOK AT IT TOMORROW TO DIAGNOSE. THEY WOULD CALL BACK AND SAY ANOTHER DAY. WHEN TO PICK UP AND THEY SAID NOT UNDER WARRANTY WOULD BE ALOT OF MONEY TO FIX. THIS IS MY DAUGHTERS CAR AND IT IS SHUTTING DOWN ON FREEWAYS AND SIDE ROADS. NOT GOOD. DANGEROUS. SOUNDS LIKE DEFECTIVE ENGINE

Structure › Body
Filed Jul 31, 201961,000 milesMA

ATTEMPTED TO START MY VEHICLE AND PUSHED IGNITION BUTTON. ALL OF MY PANEL LIGHTS AND MONITOR STARTED GLITCHING AND FLASHING AND THEN EVERYTHING WENT BLACK. THE ENGINE DID NOT START. THERE WAS A RECALL BUT MY VEHICLE WAS NOT PART OF RECALL. I HAVE OWNED VEHICLE FOR 2 YEARS. I HAVE HAD A DRIVERS DOOR LOCK CYLINDER FALL OUT. I HAVE RUST IN SEVERAL LOCATIONS, INCLUDING HATCH AND PASSENGER INTERIOR SIDE OF DOOR.

Unknown or Other
Filed Jul 31, 2019TX

REAR DRIVER DOOR LATCH WILL NOT LATCH CAUSING THE DOOR TO FLY OPEN WHEN DRIVING.

Unknown or Other
Filed Jul 29, 2019TX

THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON OUR 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD, ALTHOUGH THEY RECALLED SOME VEHICLES FOR THIS ISSUE, MY SPECIFIC VIN WAS NOT INCLUDED.

Structure › Body
Filed Jul 29, 2019TX

JUST OVER A YEAR AGO, SOME MONTHS AFTER THE VEHICLE WAS JUST PURCHASE FROM THE WINNIE FORD PREOWNED LOT, THE DOOR SUDDENLY OPENED WHILE WE WERE DRIVING. TURNS OUT THERE IS AN EXISTING RECALL FOR THIS VEHICLE PERTAINING TO PROBLEMATIC DOOR LATCHES. WE CONTACTED THE DEALER WE PURCHASED THE VEHICLE FROM ABOUT GETTING A FREE REPAIR DUE TO THE RECALL, BUT THE DEALER DIRECTED US TO CALL FORD INSTEAD. FORD TELLS US THAT THE RECALL ISSUE WAS ALREADY SUPPOSEDLY MADE AT SOME DEALERSHIP IN FLORIDA AND THAT WE WOULD NEED TO PAY A FULL PRICE TO REPAIR THEIR DEFECT, A PRICE THAT WE SIMPLY CANNOT AFFORD THE OWNER OF THE VEHICLE IS A RETIRED 70 YEAR OLD GETTING BY WITH SOCIAL SECURITY PAYMENTS). WE EVENTUALLY FIGURED OUT A WAY TO FORCE THE DOOR TO CLOSE, BUT TODAY (JULY 29, 2019) THE DOOR REOPENED ITSELF AGAIN, AND AFTER AN HOUR OF ATTEMPTS, THE DOOR REFUSES TO SHUT. THIS VEHICLE IS USED BY SEVERAL FAMILY MEMBERS TO GET TO SCHOOL, WORK, STORES, ETC. AS SUCH, THIS IS A MAJOR SAFETY AND SECURITY RISK FOR US AND OUR VEHICLE- THE NY TIMES REPORTED THAT THIS INCIDENT ONCE LED TO A CRASH WITH THREE INCIDENTS. I HAVE BEEN COMPELLED TO SUBMIT THIS COMPLAINT TO THE NHSTA BECAUSE FORD AND THE DEALERSHIP(S) ARE REFUSING TO TAKE ANY ACCOUNTABILITY REGARDING FIXING THEIR DEFECT (SINCE THEIR SUPPOSED INITIAL 'REPAIR' CLEARLY DID NOT WORK), AND I REQUEST THAT SOMEONE AT THE NHSTA INVESTIGATE THIS URGENT SAFETY MATTER. I WILL CONTINUE TO CONTACT THE DEALERSHIP AND FORD TO ENSURE THAT THEY PROPERLY REPAIR TH

Power Train
Filed Jul 29, 2019103,000 milesGA

WHILE IN MOTION I LOST ALL FORWARD GEARS IN THE TRANSMISSION RESULTING IN ME NOT BEING ABLE TO MOVE IN HEAVY TRAFFIC.

Engine
Filed Jul 26, 201947,746 milesFL

MY FORD GAVE OFF EXHAUST SMELL FROM TIME TO TIME AND OCCASIONALLY THE ENGINE LIGHT MAY COME ON. BUT DEALERSHIP DID NOT FIND ANY PROBLEMS RECENTLY, THE ENGINE LIGHT CAME ON AND I DROVE MY CARD TO THE NEAREST FORDS DEALERSHIP BUT, NEEDED TO SCHEDULE AN APPOINTMENT. ADVISED COULD DRIVE HOME IF NO UNUSUAL SOUNDS. ENGINE LIGHT WENT OFF BEFORE APPOINTMENT, SO I CANCELED. 2-3 WEEKS LATER ENGINE LIGHT, CAME BACK ON WITH SMELL OF FUMES. I SCHEDULED AN APPOINTMENT. THE DAY OF THE APPOINTMENT, I STARTED THE CAR AND COOLANT LIGHT ALSO CAME ON AT START WITH THE SMELL OF FUMES. FEELING UNEASY DRIVING THE CAR, I HAD 2014 FORD ESCAPE TOWED TO THE DEALERSHIP THAT I FREQUENT AND DESCRIBE ENGINE LIGHT AND COOLANT LIGHT CAME ON DURING START, WITH A LOUD HUMMING NOISE. SINCE I HAD ALREADY SCHEDULED TO GET THE WORKS SYNTHETIC OIL CHANGE AND VEHICLE MAINTENANCE ON THE SAME DAY, I ALSO REQUESTED DIAGNOSTIC TESTING. THE CAR WAS KEPT OVERNIGHT. THERE IS ONLY 47746 MILES ON THE VEHICLE AND TOO MANY ISSUES. I WAS ADVISED THE CAR HAD MISFIRED CODES AND OVERHEAT CODES. PRESSURED TESTED COOLANT PULLED THE SPARK PLUG, FOUND COOLANT IN A CYLINDER. THE CAR NEEDS A HEAD GASKET. CAR SMOKED DURING COLD START AND EXHAUST SMELLS LIKE COOLANT. MY CAR WAS PREVIOUSLY RECALLED FOR A DOOR HATCH AND OVERHEATING.. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE FOR ENGINE LIGHT, BUT, VEHICLE CHECK-UP ALWAYS SEEMS TO RESOLVE THE ISSUE. ON ONE OCCASION, REQUESTED OIL CHANGE AND VEHICLE INSPECTION, WHEN ALMOST A

Power Train
Filed Jul 24, 201951,970 milesFL

IN THE 2013-2014 ESCAPE, AWD, THERE IS A KNOWN FAILING PART AND THEY HAVE A SERVICE ADVISORY, SSM 46965, TO ADDRESS THIS BUT WILL NOT ISSUE A RECALL. MANY HAVE FAILED, INCLUDING OURS, JUST OUT OF WARRANTY, AND THEY GET TO CHARGE US $800 TO REPAIR. THIS FAILING PART IS THE "VISCOUS COUPLER" OR CLUTCH IN THE RDU OR REAR DIFFERENTIAL. IT IS A 1.5 HOUR REPAIR JOB THAT THEY CHARGE 3 HOURS LABOR TO DO. WHEN IT FAILS, YOU GET VERY LOUD POPS AND GRINDING NOISES FROM THE REAR END WHEN TURNING TIGHT TURNS IN A PARKING LOT. IF NEGLECTED, IT WILL EVENTUALLY FAIL COMPLETELY. THIS HAS BEEN A KNOWN PROBLEM SINCE 2013 AND FORD CONTINUES TO MILK PROFITS OFF IT TO THIS DAY. I BELIEVE WE SHOULD BE RE-EMBURSED FOR THE REPAIRS.

Engine
Filed Jul 23, 2019118,000 milesME

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS IDLING ROUGHLY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND WHITE SMOKE WAS COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO KEY FORD (422 US-1, YORK, MAINE) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS FAULTY AND DAMAGED THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.

Engine
Filed Jul 23, 2019104,000 milesOR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE INCREASED TO HIGH IN A SHORT AMOUNT OF TIME. THE CONTACT STATED THAT AN UNKNOWN MESSAGE APPEARED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATE SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT CALLED LITHIA FORD LINCOLN OF ROSEBURG (LOCATED AT 1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.

Power Train
Filed Jul 22, 201982,000 milesCT

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS ACCELERATING AT APPROXIMATELY 5 MPH FROM A STOP, THE TRANSMISSION SLIPPED WITHOUT WARNING. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INITIALLY TOWED TO GIRARD FORD (LOCATED AT 450 W THAMES ST, NORWICH, CT 06360, (860) 889-2601). HOWEVER, DUE TO THE COST TO REPLACE THE TRANSMISSION, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS STILL NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. PIIR = Y.

Engine
Filed Jul 21, 201961,342 milesGA

UPON BEGINNING. TO MOVE FORWARD (PULLING INTO TRAFFIC) THE ENGINE WILL SOMETIMES STALL(CUT OFF) . OTHER TIMES IT WILL BEGIN TO RUN VERY ROUGH SOMETIMES CAUSING ITHE ENGINE TO STALL. ALTHOUGH THIS VEHICLE DOES NOT SEEM TO BE PART OF RECALL # 14S30 OR #14S20 THE CONDITIONS ARE VERY SIMILAR TO THESE REPORTS.

Electrical System
Filed Jul 19, 201949,000 milesOH

GET A "ENGINE FAULT SERVICE NOW" NOTIFICATION ON DASH WHEN I START THE CAR - IF I DRIVE WITH THAT NOTICE UP ON THE DASH MY CAR SPUTTERS. HAD IT RAN THROUGH THE COMPUTER AND IT LINES UP EXACTLY WITH RECALL: NHTSA CAMPAIGN ID NUMBER 14V495000. BUT, MY VIN IS NOT COVERED.

Engine
Filed Jul 18, 201980,000 milesIA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE MOTOR BLOCK CRACKED. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) CONFIRMED THAT THE MOTOR BLOCK WAS CRACKED AND ADMITTED THAT THE 1.6 LITER MOTORS HAVE HAD MANY ISSUES WITH THE BLOCKS CRACKING. THE MANUFACTURER STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

Engine
Filed Jul 18, 201985,000 milesIA

AT 85,000 MILES, I GET A CHECK ENGINE LIGHT UPON START UP AND IT SPUTTERS. IT GOES ON AND OFF AS I AM DRIVING. I BRING IT TO THE DEALERSHIP, AND THEY TELL ME IT'S THE #3 COIL AND CHANGE THAT AND GIVE ME A NEW SET OF SPARK PLUGS. PROBLEM IS, THEY SAID THE WARRANTY WAS ONLY GOOD FOR A TOTAL OF 60,000 MILES. I HAVE NO WARRANTY. THE COST IS $350. FINE, I PAID IT, TOOK IT HOME AND START LOOKING FOR ANOTHER FORD BECAUSE I NEED ONE WITH A WARRANTY. I LOOK THROUGH MY ORIGINAL PAPERWORK AND THE FINE PRINT SAYS THE EXPIRATION IS THE TOTAL OF 60,000 NOT AN ADDITIONAL. MY BAD FOR TRUSTING WHAT THE F&I PERSON TOLD ME INSTEAD OF READING THE CONTRACT. WE GO ON VACATION, LEAVE THE ESCAPE HOME AND FIRST DAY BACK AT WORK THE ENGINE LIGHT COMES ON, PLUS A NEW LIGHT WHILE I AM DRIVING TELLING ME THE ENGINE COOLANT IS LOW AND TO SERVICE IT SOON. I CALL MY SERVICE ADVISER, HE ASKED IF THE TEMPERATURE IS HIGH AND IT WAS NOT. HE SAID TO DRIVE IT TO THEM, AND THEY WILL LOOK AT IT. I GET A CALL LATER THAT DAY SAYING THAT THE ENGINE BLOCK IS CRACKED, AND I NEED $5,300 TO GET A NEW BLOCK OR $6,500 TO GET A NEW ENGINE. HE ALSO EXPLAINED THAT THE 1.9L TURBO ESCAPES ARE EXPERIENCING A LOT OF ISSUES AND HE HAS 2 AT THE DEALERSHIP RIGHT NOW WITH THE SAME PROBLEM.

Engine
Filed Jul 18, 201977,000 milesMD

I PURCHASED MY 2014 FORD ESCAPE ECOBOOST BRAND NEW, SOLE OWNER. I HAVE BEEN HAVING ISSUES WITH LOSING COOLANT FOR APPROX 2 YEARS AND TAKING IT BACK AND FORTH TO THE FORD DEALER. THE DEALER RAN MULTIPLE TESTS ON MULTIPLE OCCASIONS AND FOUND NOTHING, EVEN CALLING IT "ONE OF THOSE FORD MYSTERIES". TODAY, 7/18/19 ON THE WAY TO WORK, MY SUV LOST THE ABILITY TO ACCELERATE. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT CHANGED AND I HIT THE GAS, MY SUV BARELY MOVED. AFTER APPROX 10 SECS, MY SUV JERKED AND ACCELERATED TO AN ALMOST NORMAL SPEED. THAT LASTED ONLY FOR A FEW SECONDS, WHEN IT STARTED TO BARELY MOVE AGAIN. I WAS ABLE TO DRIVE SLOWLY TO THE SIDE OF THE ROAD, OUT OF TRAFFIC. THERE I WAITED FOR A TOW TRUCK, WHO TOOK THE SUV TO THE FORD DEALER. I HAVE GOTTEN ALL MY MAINTENANCE AND OIL CHANGES DONE AT THE FORD DEALER SINCE I PURCHASED THE CAR, SO OF COURSE I'M SHOCKED TO HEAR THAT AFTER ONLY 77,000 MILES, I HAVE A TRANSMISSION FAILURE. I'M EVEN MORE SHOCKED TO FIND ENDLESS COMPLAINTS ONLINE ABOUT THE SAME ISSUES AND FORD HAS DONE NOTHING. I OWNED MY PREVIOUS CAR FOR 13 YEARS, WITH NO MAJOR ISSUES. IT WAS STILL RUNNING WHEN I PURCHASED MY FORD ESCSPE. I CAN'T AFFORD TO PAY THOUSANDS OF DOLLARS TO FIX A MAJOR ISSUE THAT SHOULDN'T HAVE FAILED WITHIN 5 YEARS. THIS IS SAD AND FORD SHOULD BE ASHAMED THAT THEY ARE STEALING, BY PUTTING OUT SUCH A POOR PRODUCT TO THE WORKING CLASS PEOPLE AND REFUSING TO TAKE ACCOUNTABILITY.

Engine
Filed Jul 17, 2019OK

MY CAR IS THROWING P0303 CODE CYLINDER 3 MISFIRE AND ALSO LOOSING ENGINE COOLANT. CAR HAS GONE INTO LIMP MODE. THERE WAS A RECALL BUT IT DIDN'T FIX THE ISSUE. THERE ARE SEVERAL FORUMS WITH MANY PEOPLE HAVING THE SAME PROBLEM WITH MECHANICS TELLING THEM THAT ITS A HEAD GASKET ISSUE AND THEY NEED A NEW ENGINE. MY CAR HAS 109,000 MILES. WE REPLACED THE SPARK PLUGS AND SWITCHED THE COILS TO SEE IF THE MISFIRE WOULD SWITCH AND IT HASN'T. WE HAVE DRAINED AND REFILLED THE COOLANT AND IT IS STILL LOOSING BUT NO VISIBLE LEAKS. CAR SOMETIMES STARTS ROUGH.

Structure › Body
Filed Jul 17, 201970,000 milesMN

PAINT ON THE LIFT GATE NEAR THE LICENSE PLATE BUBBLED UP AND FLAKED OFF EXPOSING BARE ALUMINUM. MY FORD DEALER SAYS IT'S NOT COVERED UNDER WARRANTY. THIS IS A WIDESPREAD PROBLEM KNOWN BY FORD

Engine
Filed Jul 16, 2019140,000 milesOH

WHILE DRIVING TO WORK THE CAR LOST POWER SUDDENLY. THE CAR THEN SUDDENLY ACCELERATED ON ITS OWN AND LOST POWER. THE CAR BECAME IMMOBILE AFTER JUST A FEW MINUTES OF THE INITIAL PROBLEM THE CAR WAS STUCK ON THE ROAD UNTIL HELP COULD ARRIVE TO LOVE IT OFF THE ROAD WHERE IT CAME TO A STOP. THE CAR WAS ON A COUNTY ROAD, IN MOTION, WITH NO PRE INDICATION OF ISSUE. THE CARS TRANSMISSION IS BELIEVED BAD FROM THIS EVENT AND THE CAR CAN NOT BE DRIVEN OR MOVED UNDER ITS OWN POWER.

Steering
Filed Jul 16, 201991,000 milesMN

THIS HAS BEEN HAPPENING FOR A FEW YEARS NOW-NORMALLY I CAN TURN VEHICLE OFF AND THEN ON AGAIN AND THE ELECTRIC POWER STEERING ASSIST FAULT ERROR WILL GO AWAY. NOW THIS ERROR DOESN'T GO AWAY AND THERE IS NO POWER STEERING. WHEN THIS FIRST STARTED TO HAPPEN IT WAS TAKEN TO THE FORD DEALER AND THEY SAID IT WAS NOT AN ISSUE, IF I GO ONLINE I SEE NUMEROUS PEOPLE WITH THIS SAME ISSUE WITH LITTLE RESULTS FROM FORD. I AM SO DISAPPOINTED IN FORD FOR NOT TAKING RESPONSIBILITY. NOT SURE WHAT I WILL DO THE GARAGE IS GOING TO TRY TO RESET THE ELECTRICAL SYSTEM, THEY SAID 50/50 CHANCE IT WILL WORK.

Electrical System
Filed Jul 16, 201992,000 milesMA

COOLANT ISSUES SIMILAR TO THOSE INCLUDED IN THE PART 573 SAFETY RECALL 17V-209, THOUGH MY VEHICLE WAS MANUFACTURED A FEW WEEKS LATER AND NOT INCLUDED IN THAT RECALL, AS WELL AS ELECTRICAL ISSUES THAT WERE SIMILAR TO OTHER RECALLS THAT DIDN'T INCLUDE MY VIN. IN JUNE 2019, IT STARTED WITH THE VEHICLE NOT TURNING ON OR SHIFTING OUT OF PARK INTERMITTENTLY.. WORK WAS PERFORMED AND THEN A WEEK LATER P0303 CYLINDER MISFIRE.. AGAIN WORK WAS COMPLETED, THE CODE CAME BACK, AND NOW FORD IS RECOMMENDING REPLACING THE ENGINE BUT WILL NOT COVER THE COSTS DUE TO BEING 5 YEARS AND IN EXCESS OF 60K MILES. TOOK FOR 2ND OPINION AND RAN OUT OF COOLANT AND OVERHEATED LESS THAN 5 MILES AWAY FROM FORD DEALERSHIP, EVEN THOUGH THEY JUST REPLACED THE COOLANT OVERFLOW TANK AND FILLED IT.. CONTINUES NEED COOLANT EVERY FEW MILES. SEEMS CRAZY THAT A VEHICLE THAT STAYED ON TOP OF ROUTINE MAINTENANCE AND HAS NOT BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE CONDITIONS WOULD NEED A NEW ENGINE AT LESS THAN 94K MILES AND IS THE CONSUMER'S RESPONSIBILITY TO FOOT THE BILL. I'VE ALREADY SPENT ALMOST $3K ON THIS ISSUE AND FORD VERBALLY TOLD ME JUST THE ENGINE WOULD BE AROUND $7-8K WITHOUT LABOR. THEY ALSO HAD THEIR SALES DEPARTMENT CALL ME AND OFFER TO "TAKE A COUPLE HUNDRED OFF A NEW VEHICLE" FOR MY CURRENT ONE. VERY DISHEARTENING TO HEAR THAT WHEN I'VE TAKEN CARE OF THE VEHICLE AS THE SOLE OWNER, LESS A FEW RECOMMENDED TIRE ROTATIONS.

Seat Belts
Filed Jul 15, 201925,000 milesLA

WHEN YOU FOLD THE REAR SEATS FORWARD ON THIS VEHICLE THE SEAT BELT BUCKLES CAN FALL BELOW THE SEATS, THEN WHEN YOU RAISE THE SEATS BACK UP THE SEAT BELT BUCKLES STAY BELOW THE SEATS AND THE PLASTIC RECEIVER ENDS GET CRUSHED AND ARE UNUSABLE. WE CURRENTLY HAVE ONE REAR SEAT BELT BUCKLE THAT IS STUCK UNDER THE SEAT AND IT CANNOT BE ACCESSED WITHOUT UNBOLTING THE SEAT. I WAS ABLE TO PULL ANOTHER BUCKLE UP FROM BELOW THE SEAT BUT THE BUCKLE IS BENT AND UNUSABLE. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY.

Back Over Prevention › Sensing System › Camera
Filed Jul 15, 201920,000 milesTN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR CAMERA WENT BLACK OR DISPLAYED IMAGES BACKWARDS. THE CONTACT CALLED TOWN AND COUNTRY FORD OF NASHVILLE (LOCATED AT 101 ANDERSON LN, MADISON, TN 37115, (615) 865-1280) AND WAS INFORMED THAT THE REAR CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

Power Train
Filed Jul 15, 2019MD

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING VEHICLE. *LD THE CONSUMER STATED THE VEHICLE SUDDENLY REVVED UP THEN LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE TRANSMISSION NEEDED TO BE REPLACED.*JS

Engine
Filed Jul 12, 201996,375 milesWI

10/16/18 AT 94201 MILES: VEHICLE HAD COOLENT SYSTEM RECALL DONE. 11/19/18 AT 96375 MILES: VEHICLE WOULD NOT START. IT COMPLETELY SHUT DOWN DUE TO LOW COOLENT/ OVER HEATING CODES. HAD TO BE TOWED TO DEALERSHIP. 12/6/18 AT 97874 MILES: VEHICLE HAD POWER REDUCED TO APPROX 15 MILES PER HOUR. TAKEN TO DEALERSHIP AGAIN WITH LOW COOLENT CODES. 06/04/19 AT 107000 MILES: CHECK ENGINE LIGHT CAME ON. OWNER ADDED COOLENT PRIOR TO TAKING BACK TO DEALERSHIP. DEALERSHIP DID CAMERA DIAGNOSIS OF COOLENT IN THE PISTONS. UPON TAKING ENGINE APART FOUND A DEFECTIVE SCRATCH LINE THAT CROSSES OVER THE PISTON TO THE COOLENT PACK. FORD CLAIMING IT IS NOT COVERED BY RECALL, THEREFORE NOT COVERED AT ALL..

Electrical System
Filed Jul 11, 2019PA

THE MULTI-FUNCTION DISPLAY IN MY INSTRUMENT PANEL WENT BLANK. AS A RESULT THE WARNING CHIMES, MESSAGES AND WARNING LIGHTS ARE NON-FUNCTIONAL. I AM NOT WARNED OF SAFETY ISSUES SUCH AS LOW TIRE PRESSURE OR DISABLED AIRBAGS. THIS IS ALSO THE ONLY PLACE ON THE CAR WHERE THE MILEAGE IS SHOWN SO I DON'T EVEN KNOW MY MILEAGE!

Engine
Filed Jul 9, 201977,000 milesOH

WHEN IDLING THE VEHICLE SHAKES REALLY BAD. GOING DOWN THE ROAD EVERYTHING IS FINE. AS SOON AS YOU STOP IT STARTS SHAKING AGAIN. IT DOESN'T MATTER IF THE AC IS ON OR OFF. OCCASIONALLY THERE IS HESITATION WHEN GIVING IT GAS AND TRYING TO MOVE. SOMETIMES IT WON'T GO FROM REVERSE TO DRIVE SMOOTHLY.

Electrical System
Filed Jul 5, 2019100,000 milesNE

THE INSTRUMENT CLUSTER IS INOPERATIVE THE SCREEN IS COMPLETELY BLANK. I AM CONCERNED THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH

Electrical System
Filed Jul 5, 2019100,000 milesNE

THE INSTRUMENT CLUSTER IS INOPERATIVE THE SCREEN IS COMPLETELY BLANK I AM CONCERNED THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAG, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH

Engine
Filed Jul 4, 201966,500 milesTX

TRANSMISSION FAULT SERVICE NOW LIGHT HAS CAME ON. THE CAR NO LONGER SHIFTS GEARS WHILE DRIVING. PREVIOUSLY, THE CAR WOULD SHIFT VERY HARD, ROCKING THE VEHICLE WHILE DRIVING, STALLING, THEN GOING BACK TO ACCELERATION.

Engine
Filed Jul 3, 201993,000 milesOH

MY 2014 FORD ESCAPE WAS EFFECTED BY A RECALL ISSUE IN NOVEMBER 2018, THE ENGINE OVERHEATS CAUSING THE COOLANT CONTAINER TO CRACK AND LEAK. I PAID $175 TO REPLACE THE COOLANT CONTAINER IN JUNE 2018. HOWEVER IN NOVEMBER 2018 MY CAR COMPLETELY TURNED OFF WHILE DRIVING ON BUSY CITY STREET AT STOP LIGHT AND SMOKE STARTED COMING IN THROUGH THE VENTS AND THE ENGINE CAUGHT ON FIRE. WE NEVER RECEIVED NOTICE OF A RECALL UNTIL AFTER THIS INCIDENT OCCURED. AFTER 30 DAYS FORD FINALLY ACCEPTED RESPONSIBILITY AND PAID $9500 TO REPLACE THE DAMAGE. THE VEHICLE PROBABLY SHOULD HAVE BEEN TOTALLED. THE DAY I GOT IT BACK FROM THE DEALERSHIP I HAD NOTICED A CHANGE IN THE TRANSMISSION. I MADE THE DEALERSHIP AWARE BUT THEY SAID THEY DIDN'T NOTICE A DIFFERENCE. MY TRANSMISSION COMPLETELY DIED 4 MONTHS LATER WHILE DRIVING AND I HAVE BEEN TRYING TO GET AHOLD OF SOMEONE FROM FORD CORPORATION SINCE, IT HAS BEEN WAITING AT A DIFFERENT FORD DEALERSHIP FOR A MONTH AND A HALF AGO. TODAY WE FINALLY RECEIVED A CALL FROM THE FORD GOODWILL DEPARTMENT OFFERING $1200 OFF THE TOTAL COST OF OVER $5200. UNFORTUNATELY WE CANNOT AFFORD THE $4000 AND THEY WILL NOT PAY ANYTHING OF WE DECIDE TO HAD A USED TRANSMISSION PUT IN. THEY WILL NOT GIVE US A PHONE NUMBER OR EMAIL TO FORD LEGAL JUST A FAX. SOMEONE DID TELL US ON FRIDAY THEY WERE TRANSFERRING OUR CASE TO LEGAL AND WOULD CALL THE DEALERSHIP AND US ON MONDAY BUT THEY DID NOT AND THE PERSON I TALKED TO TODAY SAYS THERE IS NO RECORD OF US SPEAKING TO ANYONE FRIDAY OR AN

Engine
Filed Jul 2, 2019100,000 milesND

VEHICLE WILL STOP RUNNING WHILE IN MOTION WITHOUT WARNING. ALSO GIVES OFF HEAVY EXHAUST SMELL. THERE IS ONLY 100K MILES ON IT. IT IS DUE TO A COOLANT LEAK INTO THE CYLINDER 3 CAUSING A GASKET TO BLOW (SEE ATTACHMENT FOR INVOICE AND DETAILS). WE WERE TOLD BY THE CAR SHOP THAT THIS HAS HAPPENED TO AT LEAST 5 OTHER FORD ESCAPE OWNERS (WE AREN'T IN A HEAVILY POPULATED AREA, SO THIS IS SIGNIFICANT). CAR IS NOT SAFE TO DRIVE DUE TO HIGH RISK OF BECOMING STRANDED, WHICH IS NOT SAFE DUE TO TRAFFIC, CHILDREN ON BOARD, HOT WEATHER, AND SO ON.

Power Train
Filed Jul 1, 201998,000 milesMN

VEHICLE IN MOTION HAS A HARD TIME SHIFTING GEARS

Electrical System
Filed Jun 29, 201990,000 milesTN

THE TRANSMISSION WENT OUT THE FIRST FEW WEEKS I HAD THE VEHICLE. THEN THE REARVIEW CAMERA WENT OUT NOW MY RADIO HAS GONE OUT THE BACK WINDSHIELD DOESN'T WORK. IT HAS BEEN ONE THING AFTER ANOTHER AND I HAVEN'T HAD THE VEHICLE A YEAR. SOME OF THE THING HAPPENED IN MOTION AND IN PARK. MOSTLY IN MOTION.

Electrical System
Filed Jun 29, 201960,000 milesTN

INTERMITTENTLY WHEN YOU START YOUR VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND INFORMATION DISPLAY MAY BE INOPERATIVE. IN ADDITION, ALL WARNING LAMPS AND INDICATORS, AND AUDIBLE WARNINGS MAY ALSO NOT FUNCTION. INTERMITTENT STALLING, AND INCREASES OF SPEED WITHOUT USER INTERFERENCE

Unknown or Other
Filed Jun 25, 201984,000 milesSC

WHILE DRIVING THROUGH THE CITY MY CAR OVERHEATED TO THE POINT WHERE THE ENGINE SHUT DOWN IT BROKE DOWN. IT ALL HAPPENED WITHIN 5-10 SECONDS.. I NEVER HAD OVERHEATING ISSUES WITH MY CAR. I HAD IT SERVICED WITH FORD FOR AN OIL CHANGE AND THEY TOPPED OFF MY FLUIDS A WEEK PRIOR THIS ACCIDENT. LUCKILY MY CAR BROKE DOWN NOT TOO FAR AWAY FROM THE DEALERSHIP SO I WAS ABLE TO GET TO THE DEALERSHIP SERVICE QUICK. AFTER 2 DAYS LATER THE DEALERSHIP CALLED ME AND TOLD ME THEY WOULD NEED TO INSTALL A COOLANT LEVEL SENSOR SYSTEM KIT AND IT WOULD COST ME $1300 PLUS TAX. THAT HAPPENED ON FRIDAY AND I NEEDED A WEEKEND TO THINK ABOUT IT. OVER THE WEEKEND I FOUND OUT THAT FORD ESCAPE HAS A RECALL FOR THIS EXACT ISSUE BUT MY VIN NUMBER IS NOT REFLECTING THAT. UPON MORE RESEARCH ABOUT MY VEHICLE I FOUND OUT THAT IT WAS ASSEMBLED IN THE FACTORY AND ON THE DATE THAT THE RECALL STATES IT. THE RECALL NUMBER FOR THIS ISSUE IS 17S09. MY LOCAL FORD IN NORTH CHARLESTON , SC SAYS THAT THIS CAR SHOULD HAVE BEEN RECALLED FOR THIS ISSUE BECAUSE MY CAR WAS MISSING THE SENSOR THAT WOULD HAVE ALARMED ME IF MY CAR WAS OVERHEATING DAYS OR WEEKS BEFORE.

Unknown or Other
Filed Jun 25, 201975,500 milesPA

TAKATA RECALL-2014 FORD ESCAPE TRANSMISSION STOPPED WORKING WHILE DRIVING ON HIGHWAY. NO LIGHTS NO NOTICE INSTANT FAILURE. GET ALL REGULAR OIL CHANGES AND MAINTENANCE

Engine
Filed Jun 25, 201979,000 milesLA

VEHICLE IS OVERHEATING. COOLANT LEVEL STAYS LOW EVEN AFTER REFILLING. NO VISIBLE LEAKS.

Electrical System
Filed Jun 24, 201960,000 milesMI

AROUND 60,000 MILES MY VEHICLE BEGAN TO EXPERIENCE INTERMITTENT INSTRUMENT PANEL FAILURES DURING WHICH ALL GAUGES INCLUDING GAS, TEMPERATURE, AND SPEEDOMETER, FAIL TO LIGHT UP OR MOVE AND NONE OF THE WARNING LIGHTS (IE: SERVICE ENGINE, LOW FUEL, ETC) ARE ABLE TO LIGHT UP AS THE WHOLE DISPLAY IS SHUT DOWN. THIS ALSO FREQUENTLY IMPACTS MY TOUCH SCREEN DISPLAY, STEREO, AND A/C/HEAT, AS NOTHING WILL TURN ON, LIGHT UP, OR WORK. THE ISSUE BEGAN A FEW RANDOM TIMES WHEN I FIRST STARTED MY VEHICLE AROUND 6/12/19, BUT EVERYTHING WOULD RESOLVE ITSELF WITHIN 1-2 MINUTES OF DRIVING. WITHIN A FEW WEEKS, THE ISSUE STARTED OCCURRING MORE FREQUENTLY AND NOW THE INSTRUMENT PANEL WILL SOMETIMES SHUT OFF WHILE DRIVING STRAIGHT, TURNING, ETC. I AM STILL ABLE TO DRIVE THE VEHICLE WITH NO ISSUES, FOR NOW, BUT I AM UNABLE TO SEE IMPORTANT SAFETY FEATURES SUCH AS THE SPEEDOMETER OR WARNING LIGHTS.

Electrical System
Filed Jun 24, 2019105,140 milesWI

JUST GOT IN ONE DAY AND THE LED PANEL WAS A WHITE SCREEN, COULD SEE ANY INFORMATION WHATSOEVER 15C03 ' REPROGRAM INSTRUMENT PANEL CLUSTER ' 2014-2015 FORD ESCAPE FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2014-2015 FORD ESCAPE VEHICLES MANUFACTURED MAY 19, 2014, TO FEBRUARY 6, 2015, AND TRANSIT CONNECT VEHICLES MANUFACTURED MAY 11, 2014, TO JULY 2, 2015. DUE TO A SOFTWARE INCOMPATIBILITY ISSUE, THE INSTRUMENT PANEL CLUSTER BE INOPERATIVE INCLUDING A BLANK MULTIPLE FUNCTIONAL DISPLAY (MFD), AND NON-FUNCTIONAL WARNING CHIMES, MESSAGES AND WARNING LIGHTS. SPECIFIC WARNING CHIMES, MESSAGES AND WARNING LIGHTS. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROL AND DISPLAYS.' CONSEQUENCE: IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH

Unknown or Other
Filed Jun 21, 2019115,700 milesWA

I WAS DRIVING ON THE FREEWAY GOING NORTH. I ALREADY SAT IN BACKED UP TRAFFIC FOR 1 1/2 HOURS WITH NO ISSUES FROM MY FORD ESCAPE. I PUT MY BLINKER ON AND GOT INTO THE RIGHT MIDDLE LANE. I WAS GOING MAYBE 15 MPH AND MY CAR JUST DIED. NO WARNING, NO PUTTERING, NO SIGN OF DISTRESS AT ALL. I PUT MY HAZARD LIGHTS ON AND PUT IT IN PARK SO I COULD TAKE THE KEY OUT AND TRY AND RESTART THE CAR. IT WOULDN'T TURN OVER OR ANYTHING. MY DASH BOARD LIGHTS WERE ALL TURNING ON BUT ABSOLUTELY NOT A SOUND FROM THE ENGINE OR ANYTHING. I WAS STUCK IN THE MIDDLE LANE OF THE FREEWAY LATE AT NIGHT. I HAD TO CALL STATE PATROL BECAUSE IT WAS AN EMERGENCY. I COULDN'T TAKE MY CAR OUT OF PARK SO I HAD TO SIT THERE AND WAIT FOR STATE PATROL AND A TOW TRUCK. I WAS THERE FOR ALMOST AN HOUR. I WAS HONKED AT, FLIPPED OFF, AND EVEN THREATENED. WORST EXPERIENCE ON MY LIFE. AFTER WE GOT IT TOWED THE GUY TRIED TO SEE IF HE COULD START IT AND IT STARTED RIGHT UP FOR HIM. ALL HE DID WAS PUT THE KEY IN THE IGNITION. DIDN'T PUTTER OR ANYTHING AFTERWARDS AND STOP NO LIGHT. NO ONE HAS ANY CLUE WHAT COULD BE WRONG.

Steering
Filed Jun 19, 201984,725 milesMI

MY 2014 FORD ESCAPE IS ONLY 4 YEARS OLD AND THE POWER STEERING LOCKED UP WHILE IT WAS PARKED IN A PARKING STRUCTURE. I COULD BARELY TURN IT TO GET IT OUT OF THE STRUCTURE THEN I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHO SAID IT WOULD COST $2000 TO REPAIR. THERE ARE RECALLS FOR OLDER MODELS BUT NOT 2014. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. I DON'T EXPECT SUCH EXPENSIVE REPAIRS FROM A CAR THIS AGE.

Engine
Filed Jun 18, 201967,000 milesFL

ON MAY 13, 2019 TOOK MY CAR TO WORLD FORD TO FIX DOOR RECALL, AS I WAS THERE WAS TOLD I NEEDED BRAKE AND TRANSMISSION FLUID REPLACED. AFTER I GOT MY CAR BACK I WAS SITTING IDLE AND MY TEMP GAUGE WHEN TO HIGH TURN OFF ENGINE SAFELY. I CHECKED THE COOLANT LEVEL IT WAS LOW ADDED WATER. I DIDN'T HAVE TO DO THIS EVERY DAY. ON MAY 31ST, CHECK ENGINE LIGHT CAME ON, MY HUSBAND CHECKED THE DIP STICK WHICH HAD NO OIL ON IT. I HAD THE CAR TOWED TO WORLD FORD, WHO STATED I NEEDED A NEW ENGINE BECAUSE I HAD METAL SHAVINGS IN MY ENGINE AND OIL ALL OVER MY CAR FROM AN OIL LEAK. THEY TOLD ME IT WAS THE PEOPLE WHO CHANGE MY OIL LAST, I SPOKE WITH THAT COMPANY AND HAVE HAD BOTH THE OWNERS GO TO WORLD FORD, WHO HAS YET TO RETURN EITHER OF THEIR PHONE CALLS. I HAVE PICTURES OF OIL UNDERNEATH MY CAR, WHICH IN TURN HAS ALL STEMMED FROM MY COOLANT BEING LOW AND OVERHEATING MY ENGINE THAT HAS CAUSED AN OIL LEAK. I CALLED FORD AND WAS TOLD THEY HAVE NO RESOURCES TO FIX MY CAR AND I CAN PAY FOR IT AND IF THEY DO COME UP WITH A PROGRAM I MIGHT BE ABLE TO BE REIMBURSED. WORLD FORD CALLED ME ON JUNE 14TH AND SAID THEY FIXED THE COOLANT RECALL, BUT NO ONE IS FIXING MY ENGINE SO I CAN COME GET THE CAR. THIS IS ABSOLUTELY RIDICULOUS THAT BECAUSE OF THEIR FAULTY ENGINEERING I HAVE BEEN WITHOUT A CAR FOR 3 WEEKS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Escape → · Every Escape year → · How the figures are calculated →