TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 70 MPH, THERE WAS AN AUDIBLE NOTIFICATION STATING THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS COASTED TO A COMPLETE STOP ON THE SIDE OF THE ROAD. THE CONTACT ALSO DETECTED OIL LEAKING FROM THE VEHICLE. MAC HAIK FORD OF GEORGETOWN (7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78626, (512) 930-3673) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS IN A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,375.
2014 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
POWER STEERING WENT OUT AND WAS COMPLETELY UNABLE TO STEER WITHOUT EXTREME EFFORT VERY DANGEROUS WHEN TURNING INTO TRAFFIC
WHEN APPROACHING A LIGHT POWER ASSIST FAILURE ERROR APPEARED I QUICKLY REALIZED THAT STEERING WAS EXTREMELY DIFFICULT. LUCKILY I WAS CLOSE AND ABLE TO GET TO WORK. I TURNED THE CAR OFF AND BACK ON AND THE POWER STEERING RETURNED. 2 WEEKS LATER IT HAPPENED AGAIN WHILE TURNING INTO A PARKING LOT. LUCKILY HAPPENED AT SLOW SPEED. I MADE AN APPOINTMENT TO TAKE IT IN TO MY FORD DEALER. ON THE WAY TO THE APPOINTMENT THE STEERING WENT OUT TWICE. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT A FEW HOURS AFTER DROPPING THE CAR OFF INFORMING ME THAT THE ERROR APPEARED WHEN THEY PULLED IT IN AND THAT THE RACK AND PINION NEEDED REPLACED. HAD TO GET A LOAN TO PAY FOR THE $2,000 REPAIR. READING COMPLAINTS IT SEEMS LIKE THERE SHOULD BE A RECALL. THE VEHICLE ONLY HAS 40,740 MILES. NO ISSUES SINCE REPAIR ON 9/19/2019
THE VEHICLE INTERMENTANTLY WILL STALL INSTANTLY LIKE IT RUNS OUT OF GAS AND THAN YOU PULLOVER STOP AND PUT IT IN PARK AND IT STARTS RIGHT UP, I TOOK IT TO A MECHANIC AND THEY CANNOT FIND ANYTHING WRONG WITH IT! I SEEN THERE WERE RECALLS FOR 2014 FORD ESCAPES WITH THIS PROBLEM OF JUST STALLING FOR NO REASON WITH A COUPLE DIFFERENT REMEDIES REPAIRED BY FORD AND I CALLED FORD MOTOR COMPANY AND THEY SAID MY VIN DID NOT MATCH FOR THE RECALL. I DON'T UNDERSTAND WHY, IF I HAVE THE EXACT YEAR ESCAPE THE RECALL WAS FOR WHY THEY WILL NOT REPAIR OR REPLACE THE PART THE RECALL STATES IS THE PROBLEM. DO YOU HAVE TO HAVE A ACCIDENT/INJURIES OR DEATH DUE TO THIS PROBLEM BEFORE THEY WILL DO ANYTHING?
WHILE SHIFTING THE TRANSMISSION FROM DRIVE TO PARK THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DID DEGRADE OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION DID ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION WAS IN REVERSE. THERE WAS NO WARNING MESSAGE OR AUDIBLE CHIME. THE VEHICLE HAD TO BE TOWED ON FLAT BED. THE BUSHING DEGRADED TO THE POINT WHERE IT FELL OUT OF THE CABLE HOUSING. DOCUMENTS ARE AVAILABLE UPON REQUEST.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO GUS MACHADO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157, (305) 238-9211) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE DOOR LATCH. THE INITIAL REPAIR TOOK PLACE IN JANUARY OF 2018 AND RECURRED ON OCTOBER 1, 2019. WHEN THE FAILURE RECURRED, THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT SINCE THE RECALL REPAIR WAS ALREADY PERFORMED ONCE, THEY WOULD NOT REPAIR IT AGAIN AT NO COST TO THE CONTACT. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 42,000.
ON AUGUST 23RD, 2019, I WAS DRIVING BACK FROM A 240 MILE ROUND TRIP AND WAS CAUGHT IN A SEVERE THUNDERSTORM. AS I WAS PULLING INOT A PARKING LOT TO WAIT OUT THE STORM, MY POWER STEERING FAILED. AFTER 10 MINUTES IT CAME BACK AND I WAS ABLE TO MAKE IT HOME. I TOOK IT TO A SERVICE STATION THE NEXT MORNING AND NO ERROR CODES SHOWED UP. ON AUGUST 30TH AFTER MAKING THE SAME ROUND TRIP, I AGAIN LOST MY POWER STEERING NEAR MY HOME. IT FAILED TO COME BACK. I HAD THE CAR TOWED TO A LOCAL SHOP. THEY DETERMINED IT WAS A FAILURE IDENTICAL TO THE ACTIVE RECALL IN THE MODEL YEAR PRIOR TO MINE AND IT NEEDED TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP CONFIRMED AN INTERNAL FAULT IN THE POWER STEERING RACK WHICH WILL NEED TO BE REPLACED. THANKFULLY THE STEERING FAILURES HAPPENED WHEN I WAS EITHER IN THE PROCESS OF PARKING OR ALREADY PARKED.
TRANSMISSION WOULD NOT GO INTO GEAR CAR WOULD NOT GO FORWARDS.
SEAT BELT WILL NOT RETRACK, PULL FACE, WILL NO GRAB IT, PULL ALL WAY OUT AND WILL NOT RATCH TO STOP YOU FROM MOVING, I WILL NOT CRASH CAR TO SEE IF WILL KEEP ME IN SEAT AND OUT OF WIMDOW, I FILL IF I DID, IT WOILD NOT WORK, POWER TRAIN MAKE A WINING SOUND, MY NEED OIL
I HAVE ALREADY FILED A COMPLAINT REGARDING THE COOLANT LIGHT SENSOR THAT KEPT COMING ON WHEN THERE WAS COOLANT IN THE CAR. LESS THAN ONE WEEK AFTER PAYING TO HAVE THE SENSOR REPLACED, MY ENGINE LIGHT CAME ON FOR A CYLINDER 2 MISFIRE. SO NOW I AM BEING TOLD THIS IS A CRACKED HEAD GASKET. I HAVE OWNED THIS CAR FOR ONE MONTH AND IT HAS LESS THAN 100,000 MILES. THIS IS THE EXACT PROBLEM LISTED IN THE FORD RECALL 17S09 AND THIS VEHICLE WAS MADE AT THE PLANT ASSOCIATED WITH THE RECALL DURING THE TIMEFRAME. THE EXPENSE OF THIS REPAIR NEEDS TO BE PAID FOR BY FORD. IT IS EXPENSIVE AND NOW MY CAR IS NOT SAFE TO DRIVE.
WHILE AT A STOP LIGHT, I WENT TO DRIVE WHEN THE LIGHT TURNED GREEN AND MY CAR WOULDN'T MOVE AFTER PRESSING DOWN ON THE GAS. THE RPMS DIDN'T GO UP AND THE CAR JUST SAT THERE WITH NO WARNING THAT THERE WAS AN ISSUE. I PUT THE CAR INTO PARK TO SWITCH GEARS BACK TO DRIVE AGAIN TO TRY AND GO AND THE CAR JERKED FORWARD AND THEN THE RPMS WENT UP AND STALLED A COUPLE OF TIMES AS I TRIED TO MAKE IT TO THE NEXT PARKING LOT. I PUT THE CAR IN PARK AND TURNED THE CAR OFF BECAUSE I THOUGHT MAYBE THERE WAS A SYSTEM GLITCH SIMILAR TO A RECENT RECALL ON MY VEHICLE. AFTER ABOUT TEN MINUTES I TRIED AGAIN TO DRIVE IT AND THE CAR STARTED UP OKAY STILL WITH NO WARNING SIGNALS REGISTERING. DRIVING AFTER LESS THAN FIVE MINUTES THE CAR WOULDN'T CONTINUE DRIVING WHILE IN FORWARD MOTION AS I WAS PRESSING DOWN ON THE GAS DOWN THE STREET. I PUMPED THE GAS PEDAL MULTIPLE TIMES WITH NO SUCCESS OF BEING ABLE TO CONTINUE TO DRIVE AS THE CAR STARTED TO STOP IN THE MIDDLE OF TRAFFIC, SO I PROCEEDED TO TURN ON MY HAZARD LIGHTS AND TRY TO MAKE IT TO THE NEXT PARKING LOT AGAIN AS IT WAS SLOWLY STARTING AND STOPPING WHILE IN DRIVE JERKING FORWARD. THE CAR MADE IT THROUGH ANOTHER LIGHT AND THEN STARTED TO STALL AGAIN SO I TRIED TO CONTINUE TO FIND MY WAY TO THE PARKING LOT IN THE MALL AND OUT OF TRAFFIC. THE SIGNAL FOR TRANSMISSION WARNING APPEARED NOW AND I TRIED TO CONTINUE TO PRESS THE ACCELERATOR BUT THE CAR WOULDN'T MOVE BARELY BUT WAS ABLE TO PARK TO GET MY CAR TOWED TO THE DEALERSHIP BECAUSE I KNEW IT WAS NO
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE STOPPED MOVING AND ROLLED BACKWARDS TOWARDS A BUSY INTERSECTION. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO SANDS FORD OF POTTSVILLE (1456 ROUTE 61 S, POTTSVILLE, PA 17901, (570) 622-1991) AT THE SUGGESTION OF THE MANUFACTURER. THE CONTACT WAS INFORMED THAT SINCE THE EXTENDED WARRANTY WAS EXPIRED, THE DEALER COULD NOT HELP WITH THE REPAIRS. THE FAILURE MILEAGE WAS 100,232.
IN LINE AT A FAST FOOD DRIVE THROUGH, CHECK ENGINE LIGHT AND TEMPERATURE GAUGE CAME ON. SHUT VEHICLE DOWN AND THEN DROVE TO THE DEALERSHIP, HAD A CYLINDER 3 MISFIRE AND LOW COOLANT. AFTER NUMEROUS TESTS I AM TOLD THAT MY ENGINE IS CONSUMING COOLANT AND THAT IT WILL NEED TO REPLACED.I WAS ALSO TOLD THAT THIS IS A COMMON AND KNOWN ISSUE AMONG MY VEHICLE/ENGINE TYPE YET NO RECALL HAS BEEN ISSUED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION HAD TO TURN THE IGNITION FROM START TO OFF SEVERAL TIMES BEFORE THE VEHICLE STARTED. ONCE THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THEY WERE ABLE TO GAIN CONTROL AND TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO TOM WOOD FORD (3130 96TH STREET, INDIANAPOLIS, IN 46240, 888-714-6941) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. *TT THE CONSUMER STATED THE VEHICLE WENT INTO LIMP MODE ONCE AGAIN ON 10/6/19. *TR
THE CAR KEEP GIVING ME A MESSAGE THAT IS OVERHEATING, THEN THE AC START BLOWING HOT AIR BUT THE CAR IS NOT HOT. WITHIN 3 MINUTES THE MESSAGING AWAY THE AC START WORKING LIKE NOTHING HAPPENED. ALSO THE TRANSMISSION SEEMS NOT TO CHANGE AT ALL WHEN THIS IS HAPPENING TO THE CAR.
TRANSMISSION. THE TRANSMISSION IN THIS VEHICLE DIES AT AROUND 70,000 MILES. THIS IS A KNOWN DEFECT AND FORD HAS NOT YET ISSUED A RECALL. MY DAUGHTER ALMOST GOT INTO AN ACCIDENT DUE TO THE TRANSMISSION FAILING. IT IS REPREHENSIBLE THAT FORD IS ALLOWING THIS TO GO WITHOUT A RECALL. THEY ARE PUTTING PEOPLES LIFE AT RISK DUE TO GREED
I WAS DRIVING ON THE EXPRESSWAY AND MY CAR STARTED TO SLOW DOWN. I ASSUMED IT WAS GAS BECAUSE MY TANK WAS LOW. I PUT GAVE IN MY CAR AND MY CAR DID NOT START UNTIL 2 TRIES. WHEN IT CAME ON THE TRANSMISSION LIGHT CAME ON AND MY CAR STARTED MAKEING A VERY LOUD WEIRD NOISE. I'VE ONLY HAD THE CAR TWICE AND THIS HAVE ALREADY HAPPENED TO ME TWICE
I'LL BE DRIVING, THE IT WILL STOP AND THROW UP THE OIL LIGHT, BATTERY LIGHT AND THE AIRBAG LIGHT. I TOOK IT TO THE FORD DEALERSHIP ON 122ND ST IN PORTLAND, THEY SAID THEY COULDN'T FIND ANYTHING WRONG BECAUSE IT WASN'T THROWING ANY CODES. NOW I'M SITTING ON THE SIDE OF THE ROAD AND THE ERROR CODE SAYS ENGINE FAULT SERVICE NOW. I'VE HAD REGULAR MAINTENANCE ON THE CAR SO NOT SURE WHY THIS IS HAPPENING. CARS/SUVS SHOULDN'T JUST STOP WORKING WHILE YOU'RE DRIVING THEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT MOVED FORWARD TWO INCHES AND BACK TWO INCHES WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 31,170.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW COOLANT WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE DISPLAYED AN OVERHEATING MESSAGE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE COOLANT LINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT WAS LOW IN THE VEHICLE AND WAS BURNING ETERNALLY; HOWEVER, THERE WAS NO LEAK. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
THE VEHICLE WAS STATIONARY AND HAD NOT BEEN DRIVEN FOR MORE THAN 3 HOURS. I PUSHED THE REMOTE START AND THE CAR STARTED, BUT IT SHUT OFF ALMOST IMMEDIATELY. THE SHUT DOWN WAS DUE TO OVERHEATING. THE ENGINE WAS COOL AND THE COOLANT WAS TEPID AT BEST. THIS IS NOT AN OVERHEATING ISSUE. THE CAR WILL NOT RUN ON MORE THAN 2 CYLINDERS. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE RECALL FOR THE COOLANT SENSOR. THE CAR HAD TO BE TOWED TO THE DEALER WHERE I WAS CHARGED TO DIAGNOSE THE ISSUE. THIS SHOULD BE NO CHARGE SINCE IT WAS RECALLED FOR THE OVERHEATING ISSUE. THIS OVERHEATING HAS CAUSED MY TRANSMISSION AND TORQUE CONVERTER TO FAIL AS WELL. THE COST OF THE TRANSMISSION SHOULD BE REIMBURSED BY FORD SINCE THEY HAVE KNOW ABOUT THE OVERHEATING ISSUE FOR A LONG TIME NOW.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WHILE THE VEHICLE WAS HOT. THE CONTACT MENTIONED THAT THE INDICATOR DID NOT ILLUMINATE WHILE THE VEHICLE WAS COOL. THERE WERE ALSO OTHER MULTIPLE UNKNOWN INDICATORS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SAYVILLE FORD (5686 SUNRISE HWY, SAYVILLE, NY 11782, (855) 561-1191) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,620.
TRANSMISSION FAILED AND EXTENDED WARRANTY REPLACED THE TRANSMISSION, THE CURRENT TRANSMISSION FAILED WITHOUT WARNINGTO THE OPERATOR WHILE DRIVING AT 45 MILES AN HOUR IN MODERATE TRAFFIC, LOSS OF LIFE WAS JUST NARROWLY AVOIDED DUE TO UNCOMING TRAFFIC. DOES SOMEONE GAVE TO BE DESEASED IN A CAR ACCIDENT BEFORE THIS IS FIXED ON THESE VEHICLES.
TAKATA RECALL WHILE I WAS DRIVING ON 95 MY CAR STARTED TO MAKE A WHINING NOISE AND STALLED OUT ON THE SHOULDER OF 95. WHEN TRYING TO START THE VEHICLE BACK UP. YOU CAN TELL THE WHINING NOISE WAS COMING FROM THE GAS TANK. I TOOK IT TO THE FORD DEALERSHIP BUT THEY ARE TELLING ME THERE IS NOTHING WRONG. IT HAPPENED TWO MORE TIMES AFTER AND SINCE I HAVE STOPPED DRIVING IT UNTIL I CAN FIND OUT WHAT IS WRONG WITH IT
LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.
THREE TIMES SO FAR THIS HAS HAPPENED WHILE DRIVING THE STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WAS ABLE TO DRIVE AGAIN. FORD IS NOT TAKING RESPONSIBILITY FOR THIS ON THE VEHICLE. THE CAR WAS ALWAYS IN MOTION WHEN THIS HAPPENED. IT JUST LOCKS UP. VERY SCARY SITUATION- THERE REALLY SHOULD BE A RECALL ON THIS.
ON DEC 31, 2018 OUR 2014 FORD ESCAPE HAD RECALL 16S30 COMPLETED AT RICHMOND FORD WEST IN GLEN ALLEN VA. KIT CJ5Z54264A26A, TO INCLUDE 4 DOOR LATCHES WAS USED TO REPLACE THE ORIGINAL 4 DOOR LATCHES ON THE RECALL INVOICE S212041. THE DEALERSHIP DOCUMENTED THE RECALL REPAIR AS 1.4 HOURS TO GET INSIDE THE DOORS AND PERFORM THE WARRANTY SERVICE. WE WERE NOT CHARGED FOR THE RECALL REPAIR. PRIOR TO THIS REPLACEMENT, AND AS SOLE OWNERS OF THE 2014 ESCAPE, WE HAD NOT HAD AN ISSUE WITH DOOR LATCH FAILURE. ON AUG 31, 2019 IN OXNARD, CA WE EXPERIENCED A DOOR LATCH FAILURE ON THE DRIVER SIDE REAR DOOR; IT UNEXPECTEDLY OPENED WHEN WE PARKED. WE WERE NOT ABLE TO CLOSE, LATCH OR SECURE THE DOOR. THE CAR DOOR ALERT SYSTEM INDICATED A DOOR WAS OPEN. WHEN WE ATTEMPTED TO CLOSE THE DOOR, IT WOULD JUST BOUNCE BACK OPEN. WE REFERRED TO THE OWNER'S MANUAL FOR A QUICK FIX AND FOLLOWED THE MANUAL LOCK INSTRUCTIONS AND IT DID NOT WORK. WE SECURED THE DOOR BY ATTACHING A BUNGEE CORD TO THE OTHER REAR DOOR AND DROVE TO A DEALERSHIP. ON SEPTEMBER 3, 2019 AT SIMI VALLEY FORD IN SIMI VALLEY, CA THE SERVICE DEPARTMENT DIAGNOSED A DOOR LATCH FAILURE FOR THE REAR DRIVER SIDE DOOR AND RECOMMENDED A REPLACEMENT AT A CHARGE OF APPROXIMATELY $325. WE WERE INFORMED THE RECALL REPAIR HAD BEEN CLOSED OUT ON DECEMBER 31, 2018 BY RICHMOND VALLEY FORD. WE WERE TOLD THE REPLACEMENT PART IS NOT UNDER WARRANTY BECAUSE WE HAD EXCEEDED THE 12,000 MILE (OR 12 MONTH) THRESHOLD FOR REPAIRS UNDER WARRANTY. WE DO NOT BELIEVE THE
THE TRANSMISSION QUIT AT 109,000 MILES. I WAS STOPPED AT A RED LIGHT AND WHEN I STARTED TO GO THE VEHICLE ROLLED BACK IN STEAD OF MOVING FORWARD. AFTER LETTING IT SIT FOR A MOMENT I WAS ABLE TO GET IT TO MOVE BY REVVING THE ENGINE. I BARELY MADE IT TO THE SAFETY OF A PARKING LOT. THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THIS AND I AM FACING A $3500.00 REPAIR BILL ON SOMETHING THAT FORD IS WELL AWARE OF AND REFUSES TO FIX. THEY RECALLED MY VEHICLE FOR DOOR LATCHES, BUT NOT A POWER TRAIN ISSUE THAT COULD GET SOMEONE KILLED.
FORD 1.6L ECO-BOOST FAILURE. FORD KNOWS ABOUT THIS (NOT MINE, BUT THE ONGOING PROBLEMS). MY CAR HAS ONLY 74K MILES AND GREAT MAINTENANCE. THE VEHICLE OVERHEATED FOR A MOMENT. 2 WEEKS LATER, COOLANT FROM EXHAUST, BLOWN HEAD GASKET, WARPED HEAD. THIS IS A KNOWN PROBLEM WITH THE FORD 1.6L ECO-BOOST TURBO. FORD DUMPED THE ENGINE. OTHER COUNTRIES HAVE FORCED RECALLS (UK). THE NHTSA SHOULD DO THE SAME. THE SITUATION IS DRAMATIC AND CAN CAUSE MAJOR COLLISIONS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT SHIFTED INTO DRIVE, THE GEAR BECAME STUCK IN REVERSE. WHEN THE GEAR WAS PLACED BACK INTO PARK, IT SEIZED. THE VEHICLE HAD TO BE TURNED OFF AFTER UNPLUGGING THE BATTERY. THE VEHICLE WAS PURCHASED TWO MONTHS AGO. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO NTB WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE WAS DISCONNECTED DUE TO BUSHING FAILURE. THE REPAIR WOULD COST $500. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT NTB UNTIL FORD DETERMINED THE NEXT STEPS. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE AND THAT NHTSA WOULD BE ABLE TO ISSUE A RECALL ON THE VEHICLE. A CASE WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO PROVIDE A CASE NUMBER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,500.
THE CAR WAS STATIONARY. RECALL ISSUE WITH THE COOLANT RESERVOIR. BROKE TWICE AND COVERED BUT THIRD TIME NO WARNING. ENGINE NOW IS CRACKED DUE TO THE LACK OF COOLANT. I HAVE A COOLANT INTRUSION IN THE MOTOR AND IT NEEDS TO BE REPLACED. FORD WON'T COVER IT BECAUSE THE RECALL WARRANTY HAS EXPIRED PER THE DEALER AND THEIR CUSTOMER SERVICE NUMBER.
PUTTING VEHICLE IN PARK SHIFTER CABLE CAME OF TRANSMISSION SAYS VEHICLE IS IN NEUTRAL WHILE SHIFTER IS IN PARK TRANSMISSION IS ACTUALLY IN NEUTRAL HAPPENED IN DRIVEWAY
THE DRIVER SIDE REAR DOOR LATCH BROKE, WHICH WOULD NOT ALLOW THE DOOR TO CLOSE, POSING A SAFETY HAZARD TO THE OCCUPANTS INSIDE THE VEHICLE. THE VEHICLE WAS STATIONARY AND AS I LOADED A BAG IN THE BACKSEAT AND CLOSED THE DOOR TO LEAVE ONE DAY, IT DID NOT CLOSE.
ON 1/17/18 MILEAGE 47120 I BROUGHT THE VEHICLE TO OUR LOCAL FORD DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY DUE TO RECALL 17S09. HOWEVER, ON 8/5/2019 MILEAGE 62,500 THE VEHICLE WAS RUNNING ROUGH AND THE CHECK ENGINE LIGHT CAME ON. LONG STORY SHORT, THE VEHICLE WAS TOWED TO ANOTHER FORD DEALER WHERE THEY DETERMINED THE VEHICLE HAD A CRACKED CYLINDER, THE EXACT SAME CONDITION THAT 17S09 WAS SUPPOSED TO FIX. WHILE I DID NOT SUFFER A SAFETY INCIDENT IN THIS CASE, MY CONCERN IS THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY UNDER THE ORIGINAL RECALL, AND THUS THERE MAY STILL BE A SAFETY ISSUE THAT MAY AFFECT OTHERS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). PRIME FORD SACO (LOCATED AT 857 PORTLAND RD, SACO, ME 04072, (207) 282-0300) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
WHILE DRIVING THE CAR WAS MAKING A HIGH PITCHED WHINE. THEN AFTER TURNING CORNER, IT SHIFTED/SLIPED, THEN NO DRIVE AT ALL. MADE IT TO SIDE STREET, WHERE CAR DID NOT HAVE ANY REVERSE OR DRIVE. ALSO, NO WARNING LIGHTS, AND STILL NO LIGHTS TO INDICATE THAT SOMETHING IS CURRENTLY WRONG WITH CAR.
VEHICLE NEEDS "NEW ENGINE" AS DIAGNOSED BY TAPPER FORD DEALERSHIP, PAW PAW MI. WAS TOLD THE "BLOCK" WAS BAD AFTER "COOLANT LEAKED INTO ENGINE" FROM HEAD GASKET CRACKED. THIS VEHICLE HAS A RECALL STATING "LOCALIZED OVERHEATING OF THE ENGINE CYLINDER HEAD MAY CAUSE THE CYLINDER HEAD TO CRACK". THIS VEHICLE WAS AT STAND STILL IN TRAFFIC JAM ON HIGHWAY7/25/19 WARNING SOUNDS AND MESSAGE APPEARED ON DASHBOARD OF VEHICLE STATING TO PULL OVER DUE TO ENGINE OVERHEATING. VEHICLE WAS DRIVEN 1 MORE MILE TO HIGHWAY EXIT, PULLED INTO GAS STATION AT EXIT, HOOD OPENED TO SHOW NO COOLANT PRESENT IN TANK. VEHICLE ALLOWED TO COOL FOR 30MIN, PLACED APPROPRIATE AMOUNT OF ORANGE COOLANT IN TANK AS INSTRUCTED TO BY MANUAL AND DROVE CARE ANOTHER HOUR WITHOUT ISSUE. NEXT MORNING COOLANT TANK CHECKED AND NOTED NO COOLANT PRESENT, AGAIN PLACED APPROPRIATE AMOUNT IN TANK AS MANUAL STATES, DROVE VEHICLE ANOTHER HOUR. COOLANT LEVEL CHECKED FOR NEXT FEW DAYS AND HAD NO ISSUE. COOLANT LEVEL CHECK PRIOR TO DRIVING VEHICLE HOME FROM NORTHERN MICHIGAN, AGAIN NONE PRESENT IN TANK, AGAIN ADDED APPROPRIATE AMOUNT OF COOLANT, DROVE HOME APPROX. 350MILES WITHOUT ISSUE. NEXT MORNING (SUNDAY, AUGUST 4TH, 2019) STARTED SUV, ENTIRE VEHICLE WAS SHAKING, LARGE AMOUNT OF WHITE THICK EXHAUST PRESENT, SWEET SMELLING. VEHICLE BROUGHT TO LOCAL MECHANIC, STATED HEAD GASKET NEEDED REPLACED AND STATED A RECALL WAS OUT FOR AN ISSUE WITH A SENSOR THAT COULD MALFUNCTION AND CAUSE THIS DAMAGE. VEHICLE WAS TOWED TO TAPPER FORD DEALER
I PURCHASED 2014 FORD ESCAPE SE WITH BRANDED TITLE FROM CAR AUCTION. AFTER RECEIVING CAR FROM TOW TRUCK, I STARTED CAR ON MY DRIVE, FEW MINUTES LATER VISIBLE SMOKE START COMING FROM THE ENGINE, AND I ALSO NOTICED OVERHEAT FROM ENGINE. I STOP THE ENGINE. NEXT DAY I STARTED CAR, AND EXPERIENCED SAME PROBLEM. I CONTACTED TWO RIVERS FORD - MT JULIET, TN. FORD SERVICE DEPARTMENT ASKED ME TO BRING CAR IN THEIR SERVICE. THEY CHECKED CAR, AND COMMUNICATED FORD MOTOR AND FORD LEGAL SERVICE WHETHER TO FULL FILL RECALL PROCEDURES FOR BRANDED TITLE CAR. AFTER 20 DAYS, THEY CALLED ME. THEIR DECISION IS NOT TO FULFILL RECALL. THEY SAID FORD WARRANTIES NOT COVER BRANDED TITLE CARS. CAR IS NOT SAFE TO DRIVE. AND MY CAR PROBLEM SEEMS PRIMARY RELATED TO RECALL ISSUE. ENGINE OBVIOUSLY EXPERIENCED OVERHEAT BEFORE SINCE PLASTICS OVER THE ENGINE WAS MELTED.
CAR STALLING, CUTTING OUT, MISSING A GEAR AND SHIFTING VERY HARD, WHILE DRIVING. THIS WENT ON FOR A WHILE BEFORE THE CHECK ENGINE LIGHT CAME ONE. DEALERSHIP HAD TO REPLACE COOLANT BYPASS SOLENOID, SAID IT WAS RECALLED ON VEHICLES LIKE MINE BUT MY VIN DIDN'T SHOW A RECALL EVEN THOUGH THE ENGINE, YEAR, MAKE, MODEL, BUILD DATE, BUILD LOCATION WERE ALL IDENTICAL TO THE RECALL. VEHICLE STILL SHIFTED VERY HARD, LIKE IT WAS MISSING A GEAR, ADVISED BY DEALERSHIP TO HAVE TRANSMISSION REBUILT. SPENT JUST UNDER $4,000 TO HAVE BOTH REPAIRS DONE. HAD REPAIR COMPLETED IN AUGUST 2019 AFTER DEALING WITH THE ISSUES FOR NEARLY A YEAR AND BEING TOLD THAT WAS JUST THE WAY THE CAR DROVE BECAUSE OF THE TURBO CHARGED ENGINE. NO CODES EVER POPULATED SO WAS TOLD EVERYTHING WAS AS IT SHOULD BE. ONLY WHEN THE CHECK ENGINE LIGHT CAME ON, WOULD THEY EVEN ACKNOWLEDGE THAT THERE WAS AN ISSUE AND EVEN THEN TRIED TO SAY IT WAS JUST THE SOLENOID AS NO CODES WERE COMING UP FOR THE TRANSMISSION ISSUE THAT HAD BEEN GOING ON FOR YEARS! I'VE BEEN TOLD FORD KNOWS ABOUT THE TRANSMISSION ISSUE AND HAS THE CODE CLEARED OUT WITH THEIR SOFTWARE SO IT NEVER SHOWS WHEN TAKEN IN FOR SERVICE. NOT SURE IF THAT'S TRUE OR NOT BUT STILL FRUSTRATING TO HAVE SO MANY ISSUES WITH A CAR THAT'S NOT THAT OLD.
COOLANT CONSTANTLY LEAKING AND ENGINE GETTING VERY HOT, CURRENTLY PUTTING COOLANT IN DAILY
THE VEHICLE STARTED TO SLOW DOWN AND BECAME HOT QUICKLY. A WARNING WAS SEEN ON THE DASH THAT VEHICLE WAS REDUCING POWER. WITHIN A SHORT TIME (LESS THAN A MILE) A WARNING STATED: "PULL TO SAFETY AND STOP DRIVING". THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO SCHEDULE. WHEN I GOOGLED SIMILAR SITUATIONS I CAME UPON A RECALL THAT LISTED EXACTLY WHAT TOOK PLACE. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2017/03/29/FORD-ISSUES-THREE-SAFETY-RECALLS-AND-ONE-SAFETY-COMPLIANCE-RECAL.HTML MY VEHICLE WAS MANUFACTURED IN LOUISVILLE KY DURING THAT THE TIME PERIOD LISTED (JULY 2014) AND HAS THE SAME ENGINE NOTED IN THE ARTICLE. I BELIEVE THAT MY VEHICLE WOULD HAVE CAUGHT FIRE, IT WAS THAT HOT. AFTER IT WAS TOWED TO A FORD DEALER, WE WERE TOLD THAT THE COOLANT HOSE AND BOTTLE CRACKED BUT THAT IT WAS NOT COVERED UNDER THIS RECALL. (MY VIN WAS NOT INCLUDED) IT SEEMS THAT MY CAR IS AFFECTED BY THE RECALL BECAUSE OF THE SYMPTOMS OF WHAT HAPPENED. IT WAS IN PERFECT ORDER BEFORE THIS.
THE TRANSMISSION HAS COMPLETELY GONE OUT AT ONLY 88,000 MILES WITH NO WARNING. IN OUR CASE IT WAS ON THE INTERSTATE IN THE MIDDLE OF TRAFFIC. I WOULD CONSIDER IT AN UNFORTUNATE INSTANCE BUT WHEN GETTING QUOTES THE REPLACEMENT IS NEAR 6000 GRAND FOR A NEW TRANSMISSION WHICH IS A PROHIBITIVE AMOUNT FOR A FAIRLY NEW VEHICLE AND AN "AFFORDABLE" ONE AT THAT. AFTER DOING RESEARCH ONLINE THIS SEEMS TO BE A LARGE ISSUE WITH HUNDREDS OF POSTS FOUND THAT THEY HAVE THE EXACT SAME ISSUES AROUND THE EXACT SAME TIME. THEIR FORD ESCAPES TRANSMISSION GIVES OUT AROUND 75 TO 100K MILES. I BELIEVE THIS IS AN ISSUE BECAUSE THAT IS A VERY SHORT TIME FRAME FOR A TRANSMISSION TO COMPLETELY GIVE OUT THAT FORD IS REFUSING TO ACKNOWLEDGE EVEN THOUGH 100S IF NOT 1000S OF PEOPLE HAVE THE SAME ISSUE. THE ISSUE OF FAILING TRANSMISSIONS IS NOT ISOLATED TO A FEW INSTANCES, AND IN A MAJORITY OF CASES FAILS JUST AFTER (WITHIN 10 -20K MILES ) THE TRANSMISSION WARRANTY EXPIRES AND SEEMS TO BE A PATTERN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT. THE COOLANT SENSOR WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.
MY SEAT BELT BUCKLES IN THE BACK SEAT ARE HARD TO BUCKLE SOMETIMES WONT BUCKLE AND A FEW TIMES THE LOCKING MECHANISM DISENGAGES AND THE SEAT BELT WILL UNFASTEN WHILE IN USE. THE SEAT BELT HAS COME UNFASTENED THREE TIMES WHILE DRIVING SINCE MARCH 2019
TRANSMISSION HAS A HARD SHIFT FROM TIME TO TIME MAKING IT FEEL LIKE THE ENGINE IS JUST GOING TO FALL OUT. IT DOES NOT HAPPEN DURING A SPECIFIC OCCURRENCE BUT IT SEEMS AS IF THE TRANSMISSION IS DELAYED GOING GEAR TO GEAR WETHER IT BE FROM PARK TO REVERSE TO DRIVE, OR FROM GEARS 1-5
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612), BUT THEY DID NOT HAVE ANY APPOINTMENTS AVAILABLE FOR TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW SPARK PLUG AND COIL WERE NEEDED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,726.
MY CAR COOLANT IS ALWAYS LEAKING HAVE TO FILL OUT AND FIX MOST OF THE TIME. THE TRANSMISSION WAS SUDDENLY FAILED EVEN ONLY 80000K MILEAGE AND SERVICE CENTER FOR REPLACEMENT COST IS $6000.THAT'S REALLY RIDICULOUS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE AT SANDERSON FORD (6400 N 51ST AVE, GLENDALE, AZ 85301, (800) 729-3501), THE DEALER DIAGNOSED THAT ALL 20 LUG NUTS WERE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE WARRANTY FAILED TO COVER THE REPAIRS. THE FAILURE MILEAGE WAS 26,000.
VACUUM PUMP FAILED ON THE ENGINE CAUSING THE BRAKES BOOSTER TO FAIL INSTANTLY. LOST ALL BRAKE ASSIST AND HAD TO USE BOTH FEET WITH ALL THE PRESSURE I COULD MUSTER TO SAFELY STOP THE VEHICLE. VEHICLE IS OUT OF WARRANTY FOR ATTACHING PARTS, SEARCHED FOR PARTS. PARTS REQUIRED ARE VACUUM PUMP AND PUMP DRIVE COUPLING, COUPLER WAS SHEERED OFF CAUSING DAMAGE TO CAMSHAFT INTERNALLY. SEARCHED FOR PARTS CALL 5 DEALERS NATIONWIDE AND THEY ARE OUT OF STOCK, SEARCHED ALL OVER THE INTERNET. NO PARTS AVAILABLE IN THE WORLD. LOCAL FORD DEALER HAS 4 CARS IN SHOP WAITING ON PUMPS, PARTS WON'T ARRIVE FOR 30 DAYS. CALLED ANOTHER DEALER IN THE MIDWEST THAT SHOWED PARTS AVAILABILITY(6) ALL THOSE PUMPS ARE FOR ON-GOING REPAIRS IN SHOP AND NONE OF THEM ARE FOR SALE. THIS PUMP FAILURE IS DEADLY, DANGEROUS AND NOT BEING ADDRESS BY THE MANUFACTURER. PLUS EVEN TO REPAIR WITHIN 30 TO 45 DAYS I HAD TO USE A SALVAGE PART (I MAY HAVE BOUGHT THE ONLY ONE IN THE NATION) CALLED 12 SALVAGE YARDS AND THEY ARE OUT OF STOCK AS WELL. YOU CAN BE DRIVING ALONG AND THEN BAM. YOUR BRAKE ASSIST BOOST WILL BE GONE AND YOU DO NOT KNOW IT. LUCKILY I WAS ABLE TO GET THE VEHICLE SAFELY STOPPED. PART NUMBER IS BB5Z-2A451-C AND OTHER SIMILAR FORD VEHICLES AND EXPERIENCING THIS ISSUE WITH THE 2.0L ENGINE. THANK YOU.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SELLERS-SEXTON FORD LINCOLN MAZDA (LOCATED AT 341 VFW MEMORIAL DR, ST ROBERT, MO 65584, (573) 336-2000) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS DIAGNOSED AGAIN AND IT WAS DETERMINED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Escape → · Every Escape year → · How the figures are calculated →