2014 Ford Escape complaints

I WAS RUNNING ERRANDS, WHEN I STARTED MY CAR I GOT A MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. THE MESSAGE APPEARS WHEN THE KEY IS TURNED ON BEFORE STARTING THE CAR, I DID DRIVE IT HOME, MY WIFE WOULDN'T HAVE THE STRENGTH TO DRIVE IT. I HAVEN'T TRIED TO GET IT REPAIRED YET, THAT WILL HAVE TO WAIT UNTIL I GET BACK FROM A TRIP.

2014 FORD ESCAPE 1.6L 80,000 MI. JUST LIKE HUNDREDS ON THIS SITE AND MOST LIKELY THOUSANDS ACROSS THE US - TRANSMISSION FAILURE WHILE DRIVING WITH NO WARNING. EXTREMELY DANGEROUS AND POSSIBLY DEADLY YET NHTSA AND FORD REFUSE TO ACKNOWLEDGE RECURRING PROBLEM WITH A FAULTY TRANSMISSION RECALL. A 5 YR OLD VEHICLE WITH A YEARLY AVG OF 16,000 MI. SHOULD NOT REQUIRE A TRANSMISSION REPLACEMENT AT A COST OF $5000 TO THE OWNER. MY ONLY HOPE IS PEOPLE USE THIS SITE TO RESEARCH VEHICLE PURCHASES AND AVOID MAKING THE SAME MISTAKE AS ME AND THOUSANDS OF OTHERS. THERE ARE TWO TYPES OF FORD ESCAPE - ONES THAT HAVE HAD PREMATURE TRANSMISSION FAILURE AND ONES THAT SOON WILL.

TRANSMISSION WENT OUT ON MY 2014 FORD ESCAPE WHEN STOPPED AT A RED LIGHT WHILE DRIVING ON A CITY STREET IT WITH NO INDICATIONS IT WAS GOING BAD.

THE CAR BEGAN TO OVERHEAT ONE MORNING WHILE IT WAS BEING DRIVEN ON A CITY STREET ABOUT 45-50 MPH. THE CAR HAD BEEN PARKED OVERNIGHT FOR 8-10 HOURS BEFORE BEING DRIVEN. THERE WERE NO VISIBLE SIGNS OF LEAKING COOLANT WHERE THE CAR HAD BEEN PARKED. WHEN COOLANT WAS ADDED AFTER THE CAR HAD COOLED OFF IT POURED OUT THE BOTTOM OF THE CAR. IT WAS TAKEN TO A MECHANIC AND THERE WAS A LEAK/HOLE IN THE COOLANT TANK.

I BEGAN LOSING COOLANT AFTER TAKING MY CAR IN FOR COOLANT LEVEL SENSOR RECALL. I ADDED WATER A FEW TIMES BEFORE I DECIDED NOT TO DRIVE IT ANYMORE. COULDN'T FIGURE OUT WHAT WAS HAPPENING TO MY 5 YEAR OLD LESS THAN 50,OOO MILE CAR. COULDN'T SEE ANY LEAK ON THE GROUND, DECIDED TO CHECK OIL, DIP STICK CAME BACK WITH WATER IN THE OIL. HAD IT TOWED TO FORD AND MY ENGINE IS BLOWN, WATER ALL IN TH ENGINE

DRIVER FAULT ASSIST ERROR. THE POWER STEERING STOPPED WORKING AND VEHICLE HAD TO BE TOWED. HAD TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. THIS HAPPENED WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY FOR 3 HOURS. WE STOPPED FOR A BREAK AT A REST STOP AND WHEN THE CAR WAS STARTED TO CONTINUE THE TRIP IT GAVE THE ERROR AND THE POWER STEERING DIDN'T WORK.

I WENT IN FOR AN OIL CHANGE, AND MY LUG NUTS HAD TO BE REPLACED BECAUSE THEY WENT "BAD." IT WAS EXPLAINED TO ME THAT THE LUG NUTS FOR THESE VEHICLES WERE BUILT IN 2 PARTS. WHEN THE WEATHER GETS COLD IT CAN CAUSE SWELLING AND DEBRIS TO GET TRAPPED IN BETWEEN. THEY TOLD ME ALL 20 OF MY LUG NUTS NEEDED REPLACED AND THIS JUST HAPPENS FROM TIME TO TIME. I WAS TOLD I HAD TO REPLACE THEM BECAUSE I WOULD BE UNABLE TO CHANGE MY TIRE IN THE EVENT OF A FLAT BECAUSE THE TIRE IRON WOULD NOT FIT AROUND THE LUG NUTS ANYMORE. WHEN ON MY WAY BACK TO THE DEALERSHIP IN THE SHUTTLE, MY COURTESY DRIVER WAS CHATTING WITH ME ABOUT WHAT I HAD DONE. I EXPLAINED THE SITUATION AND HOW I HAD TO PAY $150 TO GET MY LUG NUTS REPLACED. HE WAS SHOCKED IT WASN'T A RECALL. HE SAID THEY ALREADY KNOW THE MAKES AND MODELS AFFECTED BY THESE FAULTY LUG NUTS.

BRAKES NOT ENGAGING WHEN THE VEHICLE WAS GOING AT A VERY LOW RATE OF SPEED (UNDER 15MPH). COULD ONLY STOP WITH PEDAL TO THE FLOOR AND UTILIZING THE EMERGENCY BRAKE. TOOK IT TO THE SHOP AND IT'S THE VACUUM PUMP, NO BIG DEAL EXCEPT THE PART IS ON A 2 MONTH BACK ORDER BECAUSE IT SEEMS EVERYONE'S HAS GONE BAD BUT NO RECALL. MY MECHANIC IS BAFFLED!!

MARCH OF 2018 ENGINE STARTING TICKING, TOOK IT IN FOR OIL CHANGE AND ASKED THEM TO LOOK AT IT. GOT IT BACK THE NEXT DAY, THEY TOLD ME IT WAS THE ALTERNATOR TICKING AND IT WAS NORMAL. NOVEMBER OF 2018 TOOK MY CAR BACK IN FOR TIRE, TOLD THEM ABOUT THE TICKING AGAIN AND SAID IT WASN'T THE ALTERNATOR, SOMETHING IN THE ENGINE IS TICKING AND NOW IT IDLES ROUGH. THE PUT NEW TIRES ON IT DID A 60,000 MILE ENGINE PERFORMANCE (I ONLY HAD 50,000 MILES ON IT) FEBRUARY 2019, I WAS GETTING ON THE EXPRESSWAY AND IT STARTED SHAKING, THE RPM'S JUMPED TO 5 AND BACK DOWN TO 2 THEM BACK UP TO 5 OR 6 AND THE CAR WOULD NOT MAINTAIN SPEED. TOOK THE CAR TO BRONDE'S FORD, THEY TOLD ME I BLEW THE ENGINE. PAID TO HAVE THE SHORT BLOCK REPLACED, GOT THE CAR BACK 2 WEEKS LATER, NO MORE TICKING. DROVE MY CAR FOR 4 WEEKS AND ON MY WAY TO WORK ON US223, 55MPH, MY CAR STARTED VIBRATING AGAIN AND MY ENGINE LIGHT WAS FLASHING. I TURNED AROUND, TOOK THE CAR BACK TO BRONDE'S AGAIN. THEY HAD THE CAR FOR 4 WEEKS THIS TIME. REPLACED THE SHORT BLOCK AND HEAD GASKET AGAIN. BOTH TIMES IT WAS CYLINDER 4 IN MY ENGINE. THIS TIME I HAD MY CAR FOR 13 DAYS. I WAS GETTING ON THE EXPRESSWAY 23 NORTH AND BARELY GOT GOING AND THE CAR DID A LITTLE HESITATION. I LOOKED OVER AT THE PANEL AND THE ENGINE LIGHT WAS FLASHING AGAIN. I PULLED OFF THE VERY NEXT EXIT AND THE CAR WAS SMOKING SO BAD, I THOUGHT IT WAS GOING TO CATCH ON FIRE. PULLED OFF AND CALLED BRONDE'S TO SEND A TOW TRUCK. I COULD SMELL A SWEET SMELL AND KNOW I BLEW A HEAD

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND REQUIRED EXCESSIVE FORCE. B & B FORD (10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER HAD NOT RECEIVED AUTHORIZATION TO REPAIR THE VEHICLE BECAUSE THERE WAS NO ELECTRIC POWER STEERING RECALL. IN ADDITION, THE FIVE YEAR WARRANTY STATUTE EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 60,200. *BF *JB

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAULT SERVICE NOW WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LUNDGREN FORD (LOCATED AT 900 OLD HWY 53, EVELETH, MN 55734, (800) 954-0323) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION STOPPED WORKING AND THE VEHICLE LOST SPEED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER WITH MUCH EFFORT. GENE LATTA FORD (1565 CARLISLE ST, HANOVER, PA 17331, (717) 633-1999) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT RESEARCHED THE FAILURE HIMSELF AND FOUND THE CAUSE OF THE FAILURE TO BE THE TORQUE CONVERTER CLUTCH AND THE SHIFT SOLENOID. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE OFFICIALLY DIAGNOSED DUE TO PAST EXPERIENCES WITH OTHER REPAIRS. AFTER HEARING THE CONTACT'S CONCERNS WITH PAST DIAGNOSES, THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.

IN JANUARY 2019 MY DAUGHTER WAS DRIVING THE VEHICLE AND IT STOPPED IN THE MIDDLE OF THE STREET AND IT WOULD NOT GO BACKWARDS OR FORWARD AND THERE WAS A LOUD WHINING NOISE COMING UNDERNEATH THE HOOD. IT WAS TOWED TO A SHOP WHERE WE WAS TOLD THE TRANSMISSION WAS GONE BAD AND WE HADN'T HAD IT A YEAR. I WORK IN A CALL CENTER ON BEHALF OF DEALERSHIPS AND I HEAR THE SAME PROBLEM FROM CUSTOMERS ABOUT THE FORD ESCAPE AND FORD FOCUS ABOUT TRANSMISSIONS GOING BAD SKIPPING GEARS SEEMS LIKE WHEN YOU MASH THE ACCELARATOR WHICH IS WHAT WE EXPERIENCED AS WELL THE VEHICLE IS PARKED BECAUSE WE CAN'T DRIVE IT NEED A TRANSMISSION AND WE DONT5HAVE THE MONEY.

WHEN DRIVING FOR LONG DISTANCE ABOUT MORE 60 MILE (ON A HIGHWAY) I GOT SPONTANEOUS MESSAGE "POWER REDUCED TO LOWER ENGINE TEMPERATURE" FOLLOWED BY "TRANSMISSION FAULT SERVICE NOW" THEN THE CAR ENTERS LIMP MODE. AFTER ABOUT 20 MINUTES, THE CAR STARTS ACCELERATING AND GET BACK TO NORMAL EVEN THE TWO MESSAGES ABOVE STILL APPEARS ON THE DASH. THEN AFTER A WHILE, THE TWO MESSAGES DISAPPEAR. THE CAR HAS BEEN CHECKED BY THE FORD COMPANY HERE AT MY COUNTRY, THE RESULT WAS NEGATIVE AND THE SYSTEM APPEARS TO BE NORMAL. HOWEVER, THE MESSAGES ABOVE APPEARS ONLY ON A HIGHWAY.

FORD ESCAPE WITH 77,000 STOPPED MOVING IN THE MIDDLE OF THE ROAD WHILE TRAVELLING OVER 30 MPH, TOWED TO A FORD DEALERSHIP WHO IS INDICATING THAT IT NEEDS A NEW TRANSMISSION.

WHILE DRIVING OUR 2014 FORD ESCAPE SE SHORTLY AFTER BEING SERVICED AT OUR LOCAL COGGIN FORD FOR A MAINTENANCE INCLUDING A TRANSMISSION FLUSH, THE VEHICLE BEGAN TO EXHIBIT PROBLEMS. THE VEHICLE HAD BEEN PLAGUED WITH PROBLEMS SINCE PURCHASE FROM A USED DEALER AND EACH TIME IT WAS BROUGHT TO FORD WHO CLAIMED TO FIX THE PROBLEM EVERY TIME. DESPITE THE VEHICLE BEING BROUGHT TO THE FORD DEALERSHIP IT CONTINUED TO HAVE MULTIPLE PROBLEMS WHICH SEEMED TO BE MISDIAGNOSED SUCH AS A WASTEGATE AND TURBO THAT NEEDED TO BE REPLACED WHEN THE INTAKE HOSE WAS SIMPLY NOT RECONNECTED AFTER RECALL ISSUES WERE SUPPOSEDLY ADDRESSED. THE VEHICLE WOULD INTERMITTENTLY SIGNAL THAT THE COOLANT LEVEL WAS LOW. WHILE SITTING AT A STOPLIGHT AFTER NORMAL OPERATION THE VEHICLE FAILED TO ENGAGE THE DRIVESHAFT ONCE THE ACCELERATOR WAS DEPRESSED. AFTER FAILING TO HEAR THE GEARS ENGAGE THE ACCELERATOR WAS RELEASED FOLLOWED BY A LOUD THUD AND THEN THE VEHICLE JERKED EXTREMELY AS THE GEARS ENGAGED AND THE VEHICLE BEGAN TO MOVE. THE VEHICLE THEN FELT AS IF IT WAS NOT FULLY CATCHING GEARS AS IT BEGAN TO OVER REV WHEN ATTEMPTING TO CONTINUE DRIVING. UPON THIS HAPPENING THE VEHICLE THEN ENGAGED A SAFETY MECHANISM WHERE THE VEHICLE ONLY ALLOWED FOR IT TO MOVE FAR ENOUGH FOR US TO PULL INTO A PARKING LOT AND SHUT IT OFF. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED HOME. THIS WAS AFTER GETTING THE VEHICLE BACK FROM FORD WHOM DID A DIAGNOSTIC STATING THAT THE RECALL ISSUES WERE TAKEN CARE OF AND THE TRANSMISSION FLUSH

WHILE DRIVING ABOUT 45 MPH ON A CITY STREET, THE CAR BEGAN TO FLASH WARNING SIGNALS STATING TO PULL OVER IMMEDIATELY. WHEN I LOOKED AT THE TEMPERATURE GAUGE IT WAS ALL THE WAY ON HOT, BUT HAD NOT STARTED SMOKING YET. THE DEALERSHIP STATED THAT THE HEAD GASKET FAILED WHICH RESULTED IN THE OVERHEATING. THE CAR WAS BOUGHT CERTIFIED PRE-OWNED FROM A FORD DEALERSHIP IN 2017, AND I HAVE ALREADY HAD TO REPLACE THE TRANSMISSION, A COOLANT LEAKAGE PROBLEM, BRAND NEW BRAKES, NEW TIRES DUE TO "WEAR AND TEAR," AND NOW THIS. MY COMMUTE HOME FROM WORK TAKES ABOUT AN HOUR ON A HIGHWAY THEN CITY STREET, AND WHILE ON THE HIGHWAY THE CAR GAVE NO SIGNAL TO THE RISING TEMPERATURE. WHILE ON THE CITY STREET I WAS AT A RED LIGHT, AND ONCE I STARTED TO DRIVE AGAIN THE CAR THEN FLASHED TO PULL OVER AND THE ENGINE LIGHT CAME ON. LOOKING AT THE PROBLEMS OTHER FORD ESCAPE 2014 CAR OWNERS HAVE HAD, AND THE RECALLS THAT OCCURRED BEFORE MY CAR, IT SEEMS THAT THIS ENGINE PROBLEM IS BEING EXPERIENCED AMONGST OTHERS, AND COULD BE DUE TO THE COOLANT RECALL THAT OCCURRED IN APRIL OF 2017. PERSONALLY, I BOUGHT MY CAR IN SEPTEMBER OF 2017 AND WAS UNAWARE OF SUCH RECALL.

THE CAR'S ENGINE WILL CUT OFF, LIGHTS AND ELECTRICITY WILL STAY ON, BUT THE ENGINE WILL CUT OUT WHILE DRIVING. ACCELERATION IS LOST, AND CANNOT START MOVING AGAIN UNTIL THE CAR IS PUT IN PARK, TURNED OFF, AND TURNED BACK ON. THIS IS WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED AT 30 MPH AND SLOWER, AS WELL AS 55 MPH. THE CAR WILL GIVE AN ENGINE FAULT OR ENGINE FAILURE AND BEGIN JERKING. THIS HAPPENS ON THE HIGHWAY AND CITY STREETS. THE MOST RECENT TIME, THE CAR BEGAN JERKING AFTER TURNING AND COULD NOT STAY ON FOR LONGER THAN 10 SECONDS BEFORE SHUTTING OFF. THIS HAS HAPPENED AT LEAST 6-10 TIMES, AND ALMOST CAUSED CAR ACCIDENTS. MULTIPLE PARTS HAVE BEEN REPLACED, AND THE ISSUE STILL HAPPENS.

"TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL

THE ENGINE SPLASH SHIELD LOST ITS BOLTS & FELL TO THE GROUND DRAGGING UNDERNEATH THE CAR WHILE DRIVING (THE BACK STAYED ATTACHED, BUT THE FRONT WAS DOWN ON THE GROUND - LIKE A SNOW SHOVEL). I WAS DRIVING, IN MOTION & HEARD THE DRAGGING NOISE.

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE WAS SEEN IN THE REAR VIEW MIRROR AND THE DASHBOARD LIGHTS HAD SHUT OFF. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT FLAMES WERE PRESENT UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE) THREE WEEKS PRIOR TO THE FAILURE AT PRATER FORD (704 S WALL ST, CALHOUN, GA 30701). THE FAILURE MILEAGE WAS 140,000.

WHILE DRIVING THE ESCAPE THROUGH CITY STREETS, AN ERROR SHOWED UP ON THE DASH AND SAID 'STEERING ASSIST FAILURE. NEEDS SERVICE.' AT THAT POINT, THE POWERING STEERING STOPPED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO THE CAR IN THE PAST 24 HOURS. I HAVE RESTARTED THE CAR WITH EACH INCIDENT BUT AFTER ALREADY DRIVING, THE ERROR CAME BACK UP. I BELIEVE THAT THIS CAN BE DUE TO AN ELECTRICAL ISSUE OR POWER STEERING COMPONENT FAILURE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT PULLED OVER, DISCONNECTED AND RECONNECTED THE BATTERY, AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000.

PULLED INTO A GAS STATION PARKING LOT AND PLACED VEHICLE INTO PARK. DRIVER REMAINED IN VEHICLE TO MAKE PHONE CALL AND REALIZED THE VEHICLE WAS ROLLING BACKWARDS DESPITE VEHICLE BEING IN PARK. EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE FROM ROLLING BACKWARDS. VEHICLE HAD TO BE TOWED TO A DEALERSHIP WHERE IT THEY DISCOVERED THE SHIFTER CABLE BUSHING WAS BROKEN. HUSBAND CALLED FORD DIRECTLY TO DISCUSS THE SAFETY ISSUE AND THEY STATED THAT THIS PARTICULAR VEHICLE WAS NOT PART OF THE RECALL BECAUSE IT WAS NOT ASSEMBLED IN THE SAME FACTORY.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BARBEE'S FREEWAY FORD (4471 E EVANS AVE, DENVER, CO 80222) WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM SENSOR FAILED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2019. THE VEHICLE WAS REPAIRED IN 2018 PER AN INTERIM REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

WHEN DRIVING MY 2014 FORD ESCAPE THE VEHICLE WILL HESITATE AND HAS STALLED. THIS HAPPENS WHEN GOING FROM A STOP AND TRANSITIONING FROM 1ST AND 2ND GEAR. IT SOUNDS VERY SIMILAR TO RECALL NUMBER 14V495000 BUT MY VEHICLE WAS NOT COVERED. THESE HESITATIONS HAVE CAUSED OTHER DRIVERS ON THE ROAD TO HAVE TO SLAM ON THEIR BREAKS AND THE VEHICLE STALLED ONCE WHILE MAKING A LEFT HAND TURN ALMOST RESULTING IN A COLLISION. THANKFULLY THE OTHER DRIVER SLAMMED ON THEIR BREAKS AVOIDING AN ACCIDENT. THIS HAPPENS EVERY RIME WE DRIVE THIS VEHICLE AND WHEN FORD WAS ASKED ABKUT IT THEY COULD CARE LESS. WE HAVE BEEN TOLD BY FORD IT IS NOT THEIR PROBLEM.

FORD HAS RECALL #18S20 THE BUSHING DENIGRATES CAUSING THE CAR NOT TO PROPERLY SHIFT. THE DASH READS PARK BUT THE CAR IS IN REVERSE. THIS ALMOST CAUSE ME TO HIT ANOTHER CAR. VERY DANGEROUS. MY VIN# NOT COVERED UNDER RECALL IT SHOULD BE ITS THE VERY SAME ISSUE THE RECALL COVERS. IN A CVS PARKING LOT. FORD REFUSES TO REPAIR BECAUSE THE VIN NOT INCLUDED IN RECALL. HAD TO MANUALL PUT IN DRIVE BUT COULD NOT LEAVE CAR UNTIL SOMONE CAME TO HELP ME MANUALLY PUT IN PARK UNDER THE HOOD

I WAS LEAVING HOME, GOT INTO VEHICLE, STARTED IT AND NOTICED ALERT THAT SAID 'STEERING ASSIST FAULT, SERVICE REQUIRED'. I HAD NOT HAD ANY ISSUES WHEN DRIVING THE VEHICLE THE DAY BEFORE. UPON ATTEMPT TO DRIVE VEHICLE I REALIZED THERE WAS NO POWER STEERING. DROVE VEHICLE TO DEALERSHIP FOR SERVICE. WAS TOLD THEY WOULD HAVE TO LOOK AT. IT. MY EXTENDED WARRANTY (5 YEARS/60,000 MILES) WAS EXPIRED BECAUSE I HAD 64000 MILES ON IT. REPAIR AND RENTAL CAR FOR THREE DAYS (HAPPENED ON A SATURDAY) WERE OUT OF POCKET. ENDED UP BEING THE STEERING GEAR ASSEMBLY. REPAIR WAS JUST UNDER $2000. THREE DAY CAR RENTAL WAS $100. THERE WAS A RECALL ON OLDER VEHICLES FOR STEERING BUT NOT FOR MY MODEL YEAR. THERE WAS NO WARNING THAT THERE WAS AN ISSUE. IF I HAD BEEN DRIVING IN THE MIDDLE OF TURNING IT COULD HAVE BEEN VERY BAD. THERE ARE OTHER REPORTS OF THE SAME THING HAPPENING TO OTHERS SO I DO NOT BELIEVE THE ISSUE WITH THE STEERING HAS BEEN FIXED. STEERING SHOULD NOT GO OUT WITH SO FEW MILES ON THE VEHICLE.

PIRELLI TIRE TYPE P235/50 ZR18 97W RIGHT REAR TIRE BLEW APART WHILE DRIVING AT A STEADY 65 MPH ON A STRAIGHT SECTION OF THE GARDEN STATE PARKWAY . THE CAR BEGAN TO VEER FROM SIDE TO SIDE BUT I WAS ABLE TO COAST TO A STOP AT MILE 119.9 . CALLED AAA & THEY SENT REPAIRMAN FROM P&J TOWING TO CHANGE TO THE SPARE. TIRE WAS PURCHASED FROM HOLMAN FORD, TURNERSVILLE, NJ. WHEN CONTACTED THEY DIRECTED US TO CONTACT PIRELLI. WHEN CONTACTED, PIRELLI TOLD US TO HAVE FORD SHIP THE FAILED TIRE TO THEM SO "THEIR LAB" COULD EXAMINE IT. I INFORMED THE PIRELLI REPRESENTATIVE I WAS CONCERNED ABOUT THE OTHER 3 TIRES ON THE CAR FAILING IN THE SAME MANNER BUT HE OFFERED NOTHING. I WAS TOLD TO PURCHASE A REPLACEMENT AND THEY WOULD OFFER A PRORATED REFUND. THE TIRE WAS GIVEN TO FORD TO SHIP TO PIRELLI & REPLACEMENT TIRE WAS PURCHASED AT A COST OF $200. I AM STILL CONCERNED THAT THE OTHER TIRES COULD FAIL SIMILARLY. I HAVE ATTACHED PIX OF THE FAILED TIRE AND DATA FROM OTHER TIRES PURCHASED AS PART OF THE ORIGINAL SET.

I WENT IN FOR A ROUTINE TIRE ROTATION. THE SHOP WAS UNABLE TO REMOVE MY TIRES, AS MOST OF THE LUG NUTS WERE SWOLLEN. SHOP TOLD ME I WOULD HAVE BEEN UNABLE TO REMOVE MY TIRE IF STUCK ON THE SIDE OF THE ROAD. VERY DANGEROUS ISSUE, ALL BECAUSE FORD MANUFACTURED THE LUG NUTS WITH A 'SOLDERED CAP" UNLIKE MOST WHICH ARE ONE PIECE. THE SOLDERED CAP LEAKS WATER INSIDE, WHICH FREEZES AND CAUSES THE LUG NUT TO SWELL, AND NO LONGER FIT THE TIRE WRENCH.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER FUELING THE VEHICLE, IT FAILED TO START. IT TOOK THE CONTACT SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. GREEN HYUNDAI (1200 S DIRKSEN PKWY, SPRINGFIELD, IL 62703, (217) 525-1370) DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000.

I WAS DRIVING ON A HIGHWAY WITH MY FAMILY AND FELT A TIGHTNESS IN THE STEERING SO PULLED OVER FOR A REST STOP THEN WHEN I TRIED TO LEAVE BY TURNING BACK ONTO THE HIGHWAY THE STEERING WHEEL LOCKED UP AND MADE IT DIFFICULT TO TURN SO HAD TO LEAVE VEHICLE BEHIND DEALERSHIP SAID IT WASN'T NOTHING WRONG WITH VEHICLE AND NO RECALLS BUT THIS IS A KNOWN ISSUE WITH LATER YEARS OF ESCAPE AND OTHER SUV

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE REAR DRIVER'S DOOR SWUNG OPEN. THE CONTACT STOPPED, EXITED THE VEHICLE, AND ATTEMPTED TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT LATCH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN OCTOBER OF 2018 TO THE REAR PASSENGER DOOR. THE CONTACT SCHEDULED AN APPOINTMENT WITH MCREE FORD (2800 GULF FREEWAY, DICKINSON, TX 77539) TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATED THAT THE HEAD GASKET WAS CRACKED AND THE COMPRESSION SENSOR MAY NEED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED THE NEXT DAY. THE CONTACT ALSO STATED THAT THE THERMOSTAT WAS NOT REGULATING THE HEAT AND THE COOLANT LEVEL WAS FLUCTUATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,992. *BF *TR

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED. AN INDEPENDENT MECHANIC ASSISTED THE CONTACT WITH THE VEHICLE FOR IT TO BE DRIVEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED STEERING WAS TOTALLY LOCKED AND THE VEHICLE COULD NOT STEER.*JB

THE INFORMATIONAL SCREEN HAS GONE BLACK. IT HAS BEEN RECALLED IN THE 2015 AND 2016 FORD ESCAPES, BUT NOT IN THE 2014 MODELS. THERE IS NO MILEAGE, NO TIRE PRESSURE, NO GAS GAUGE, NO OIL PRESSURE. NEEDS TO BE RECALLED LIKE THE LATER YEARS.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS TAKEN TO VIVA AUTO GROUP (414 EXECUTIVE CENTER BLVD, EL PASO, TEXAS 79902, (915) 834-6200), BUT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GALPIN FORD (LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. PARTS DISTRIBUTION DISCONNECT.

THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' POPPED AFTER TURNING MY CAR OFF FOR GAS AND THEN TURNING IT BACK ON WHEN I WAS READY TO GO. WITHOUT ANY NOTICE OR ANY PREVIOUS ISSUES I WAS UNABLE TO STEER MY CAR. THIS CAR CAN STILL BE DRIVEN BUT WITH LIMITED STEERING CAPACITY, WHICH IS VERY UNSAFE.

DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. DEALER SAID PRE-TENSIONER DEVICE WAS DEFECTIVE. CAR HAS NEVER BEEN IN AN ACCIDENT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS

I RECENTLY WENT IN FOR MY FIRST EMISSIONS TEST ON MY VEHICLE TO FIND OUT THAT THE FUEL VAPOR MANAGEMENT VALVE LEAKED. I HAD NOTICED, PRIOR TO LEARNING THIS, THAT AFTER FUELING I WOULD OFTEN SMELL OF GAS FROM INSIDE THE VEHICLE AND HAVE BECOME CONCERNED THAT THE FAILURE OF THIS SYSTEM MAY HAVE EXPOSED ME TO HARMFUL VAPORS WHILE OPERATING MY VEHICLE, ESPECIALLY CONSIDERING THE OTHER SAFETY ISSUES I HAVE EXPERIENCED WITH THIS VEHICLE.

WITHOUT NOTICE, IT STARTED MY VEHICLE AND RECEIVED A "STEERING ASSIST FAULT" MESSAGE AND LOST ALL POWER STEERING.ONE MECHANIC SAID THAT IT WAS A FORD SOFTWARE UPDATE THAT WASN'T COMPATIBLE WITH MY ELECTRONIC STEERING.I TOOK IT TO FORD DEALERSHIP AND THEY SAID THE RACK AND PINION GEAR WAS THE PROBLEM. $2,000 REPAIR.

MY CAR WAS SERVICED FOR THE COOLANT RELATED RECALL. LESS THAN A MONTH LATER THE LOW COOLANT LIGHT CAME ON AND I BROUGHT THE VEHICLE BACK IN FOR SERVICE. THEY DIDN'T SEE A LEAK AND BELIEVED THERE MUST HAVE BEEN AN AIR BUBBLE IN THE SYSTEM THAT WORKED ITSELF OUT AND ADDED MORE COOLANT. LESS THAN A MONTH AFTER THAT THE LOW COOLANT LIGHT CAME BACK ON AGAIN AND I BROUGHT THE VEHICLE IN TO BE SERVICED. THEY DETERMINED THAT THERE'S AN INTERNAL LEAK AND COOLANT HAD BEEN LEAKING INTO THE ENGINE. THEY HAVE RECOMMENDED REPLACING THE ENGINE AND SAY THAT THIS ISSUE IS DIFFERENT THAN THE COOLANT RELATED RECALL THAT MY CAR HAD BEEN ORIGINALLY SERVICED FOR. THIS CAR IS A 2014 WITH LESS THAN 100K MILES ON IT. IT SHOULD NOT NEED A NEW ENGINE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE CONTACT NOTICED SMOKE COMING FROM THE TAILPIPE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TURBO CHARGER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER SHUTTING OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. ALSO, THE GEAR SHIFTER FAILED TO ENGAGE IN REVERSE OR DRIVE AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MIGHT BE EXPERIENCING GEAR SHIFTER FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER BLEW OUT INSULATION INSIDE THE VEHICLE THROUGH THE VENTS. ADDITIONALLY, THE PUSH TO START BUTTON FAILED TO WORK AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND ENGINE OVERHEATING WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NO COOLANT LEAK; HOWEVER, THE CONTACT TOPPED OFF THE COOLANT ON THOSE OCCASIONS ANYWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY CAR OVER HEATED WHILE DRIVING. SO I PULLED OVER AND LET IT COOL DOWN. I THEN TOOK IT TO THE SHOP AND I WAS TOLD I NEEDED A NEW CYLINDER HEAD WHEN ASKED WHY IT OVER HEATED THEY REFEREED TO THE COOLANT SYSTEM BUT DIDN'T KNOW WHY THE COOLANT WAS GETTING THERE. AFTER DOING SOME RESEARCH ONLINE THE WAY THEY EXPLAINED EVERYTHING SEEMS VERY SIMILAR TO THE RECALL NUMBER 17V209000 OR FORD RECALL NUMBER 17S09

AT FREEWAY SPEED, THE TRANSMISSION ON OUR 2014 FORD ESCAPE FAILED, CAUSING THE CAR TO IMMEDIATELY SLOW DOWN. MY TEENAGE DAUGHTER WAS ABLE TO GET THE CAR ONTO THE FREEWAY SHOULDER. PER THE SERVICE MANAGER AT THE FORD DEALERSHIP WHERE THE CAR WAS TOWED, THEY SEE A LOT OF THESE TRANSMISSIONS FAILING. THE CAR HAD AROUND 60,000 MILES, WHICH IS FAR TOO EARLY FOR A TRANSMISSION FAILURE. FORD CLAIMS THEY CAN'T DO ANYTHING ABOUT THIS ISSUE SINCE THERE IS NO RECALL FOR FAILING TRANSMISSIONS. THE NHTSA MUST ACT BEFORE A SERIOUS INJURY OR DEATH OCCURS AS A RESULT OF THE POOR DESIGN OR MANUFACTURE OF THESE TRANSMISSIONS. MANY OF THESE CARS ARE COMING INTO THE SAME MILEAGE AS OUR VEHICLE, SO THE NUMBERS OF THESE FAILURES WILL BEGIN TO SURGE.

I TOOK MY CAR FOR RECALL ON COOLING SYSTEM TO REPUBLIC FORD IN SPRINGFIELD,MISSOURI ON APRIL1ST AND PICK IT UP ON APRIL 4TH ON APRIL 10TH ALERT COME UP LOW ON ANTIFREEZE SO I TOOK MY CAR BACK TO THE SERVICE DEPARTMENT ( KRIS BISHOP) SERVICE ADVISOR AND I EXPLAIN TO HIM MY PROBLEM WAITED ABOUT 30 MINUTES AND I TOLD ME I AM READY TO GO AND THE PROBLEM FIXED. I TRUSTED HIM WHEN I WENT HOME AND CHECKED THE ANTIFREEZE LEVEL WAS AND STILL UNDER THE MINIMUM. I CALLED THE DEALER SHOP AND THE LADY WHO ANSWER THE CALL TRANSFER MY ALL TO SERVICE RING FOR GOOD 5 MINUTES AND LOST THE CALL. IF THE LOCATION OF THE ANTIFREEZE STORAGE EASY TO GET TO IT I JUST GO BUY SOME AND REFILL IT MY SELF. I UNDERSTAND MY VEHICLE IS NOT BOUGHT FROM THEM AND I USE THEM FOR MY OIL CHANGE DOESN'T MEAN TREAD ME THIS WAY.

NOISE IN REAR EVEN AT 5 MPH SHAKING RATTLING MAKES THIS VEHICLE MISERABLE TO DRIVE