Page 55 of 56 · complaints 2,701–2,750 of 2,753

2013 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed May 16, 20132,500 milesDC

MY FORD TOUCH RADIO MALFUNCTION

Engine
Filed May 15, 201380 milesNC

PURCHASED THE VEHICLE NEW ON MAY 7, DROVE 10 MILES AND PARKED THE VEHICLE IN MY GARAGE. ON MAY 11, I NOTED A SUBSTANTIAL AMOUNT OF ENGINE OIL UNDER THE CAR. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AND THE FOLLOWING WAS NOTED: OIL LEAK DIAGNOSIS TIMING PEG PLUG MISSING FROM RIGHT SIDE OF ENGINE BLOCK. THE RIGHT HALF AXLE SHAFT AND BEARING BRACKET WERE REMOVED, THE PLUG HOLE WAS CLEANED AND THREADS TAPPED USING M10 X 1.5 TAP. INSTALLED NEW TIMING PLUG TIGHTENED TO SPEC. NEW OIL AND FILTER INSTALLED. THE ORIGIN OF THE LEAK COULD NOT BE SEEN BY OWNER VISUAL INSPECTION. EITHER THE PLUG WAS NOT INSTALLED AT THE FACTORY OR IT WAS NOT TIGHTENED AND FELL OUT. EITHER WAY, HAD IT NOT BEEN NOTICED THE ENGINE OIL WOULD HAVE BEEN TOTALLY LOST INCREASING THE LIKELIHOOD OF ENGINE DAMAGE. FURTHER OIL COVERED THE UNDER CARRIAGE OF THE VEHICLE AND COULD HAVE GOTTEN ON TO BRAKES COMPROMISING SAFETY. NOT SURE IF THERE WAS POTENTIAL FOR ENGINE FIRE. *TR

EngineCrash
Filed May 7, 201311,100 milesIL

WHILE STOPPED AT A STOPLIGHT, WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE THE ENGINE REVS UP AND THE CAR LURCHES FORWARD AND CRASHES INTO THE CAR IN FRONT OF ME. THIS HAPPENED LAST WEEK AT A DRIVE THRU AND I WAS FORTUNATE THAT NO ONE WAS IN FRONT OF ME. *TR

Engine
Filed May 7, 20136,500 milesCA

STARTING AROUND 6,500MI, ESCAPE WOULD NOT START WITHOUT A JUMP START. AFTER SEVERAL DAYS OF CALLING TOW TRUCKS FOR THESE JUMPS, TOOK IT INTO FORD DEALERSHIP. THEY SWAPPED BATTERY AND SAID THAT'S ALL IT NEEDED. AFTER A WEEK, ESCAPE ENGINE CUT OUT AT WHILE STOPPED AT RED SIGNAL LIGHT. ENGINE WARNING LIGHTS FOR OIL AND BATTERY CAME ON, AND NOTHING ELSE. PUSHED CAR TO SIDE OF ROAD AND AFTER WAITING FOR TOW FOR 20 MINUTES, I TRIED TO START ENGINE AGAIN AND EVERYTHING CAME BACK ON AS IF NOTHING HAD HAPPENED. AFTER TWO DAYS OF "ALL SYSTEMS NORMAL," I WENT TO START THE ENGINE AND IT BEGAN TO SHAKE VIOLENTLY AND A "ENGINE MALFUNCTION-SERVICE IMMEDIATELY" WARNING CAME UP ON THE DASH. I TRIED TO PULL CAR OUT OF PARKING SPOT AND IT HAD ALMOST NO POWER. BARELY PUTTED ALONG DESPITE MY REALLY GIVING IT THE GAS. PARKED AND HAD IT BROUGHT TO FORD DEALERSHIP AGAIN. ON ARRIVAL THEY PULLED A CODE P0106 OFF READER. IT'S BEEN THERE FOR 10 DAYS AND THEY SAY THEY CAN NOT REPRODUCE ISSUE, AND HAVE MADE NO REPAIRS. STILL WAITING FOR NEWS. *TR

Engine
Filed May 2, 2013464 milesAL

ON 4-16-13 THE ENGINE ON MY NEW ESCAPE STARTED TO SPUTTER AND NOT RUN RIGHT. ON 4-17-13 I CRANKED THE ESCAPE IN MY DRIVE WAY AND IT SPUTTERED AND DIED. AFTER ABOUT 3 HOURS THE ESCAPE CRANKED AND I DROVE IT TO THE FORD DEALER WHERE I BOUGHT IT TO HAVE IT FIXED. THE ESCAPE HAS BEEN AT THE FORD DEALERSHIP SINCE 04/17/13 AND THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM WITH THE ENGINE OR THE OTHER PART THAT KEEPS IT FROM RUNNING. THE ESCAPE HAS DIED OR QUIT RUNNING AT THE DEALERSHIP 3 TIMES THAT I KNOW OF FROM REPORTS THAT THE DEALERSHIP STAFF HAS UPDATED ME WITH. THE DEALERSHIP HAS HAD THE ESCAPE SIXTEEN DAYS. *TR

Engine
Filed May 2, 20132,547 milesCA

SINCE JANUARY, MY 2013 ESCAPE HAS BEEN IN THE SHOP ON THREE SEPARATE OCCASIONS FOR THE SAME MAJOR ENGINE ISSUE. FROM THE DRIVER'S PERSPECTIVE, THE CAR LURCHES AND JERKS AND FEELS AS THOUGH IT WILL STALL. THEN A ?SERVICE ENGINE NOW? LIGHT APPEARS. THIS OCCURS SHORTLY AFTER I PULL OUT OF MY DRIVEWAY AND PROCEED ON FLAT CITY BLOCKS. THIS LURCHING/JERKING IS FRIGHTENING AND FEELS UNSAFE. I HAVE BEEN TOLD FROM THE FORD SERVICE ADVISOR THAT THEY HAVE TWICE REPLACED THE M.A.P. SENSOR AND CONNECTOR. 3/22/13, 4/3/13. NOW THE CAR IS AT FORD 4/29/13 WITH THE SAME EXACT SYMPTOMS. I AWAIT A CALL FROM FORD SERVICE TO GIVE ME THE LATEST DIAGNOSIS/PROGNOSIS. THERE ARE OTHER ISSUES INVOLVING THE SYNC SYSTEM THAT ARE ALSO IN THE CASE RECORD. SUFFICE TO SAY, SYNC IS NOT WORKING AS ADVERTISED. FOR EXAMPLE, THE CLOCK IS INCONSISTENT AND THE NAVIGATION SYSTEM IS ADVERSELY AFFECTED BY PAIRING WITH BLUETOOTH DEVICES SUCH AS THE IPHONE. I AM AWARE THAT FORD IS AWARE OF THESE BUGS. AT PRESENT, I WAS ADVISED NOT TO PAIR MY DEVICES WHICH IS INCONVENIENT TO SAY THE LEAST. THE LURKING/JERKING IS THE MAIN COMPLAINT HOWEVER. *TR

Electrical System
Filed Apr 22, 20139,100 milesMI

SATURDAY MORNING , 4-20-2013, AFTER I FILLED UP MY GAS TANK AT THE STATION, WHEN I STARTED THE CAR THE INSYNC SYSTEM DID NOT TURN ON. THE SCREEN REMAINED BLANK FOR AT LEAST 5 MINUTES, WHEN I REACHED MY DESTINATION AND STOPPED THE CAR THE SCREEN TURNED ON AND IT WAS DOWNLOADING TO TURN ON AGAIN. SYSTEM WORKS FINE NOW. THE DEALER WAS NOT CONCERNED WHEN I CALLED. THEY SAID AS LONG AS IT IS WORKING NOW IT IS A NON-ISSUE, I SPOKE WITH [XXX] AT NORTH BROTHERS, THE SERVICE REP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility › Rearview Mirrors/Devices
Filed Apr 19, 2013MD

THE SIDE VIEW MIRROR ON THE DRIVERS SIDE HAS A WAVE IN THE GLASS THAT MAKES VIEWING VERY DIFFICULT. I'VE HAD IT REPLACED TWICE, SO IT MUST BE AN INTENTIONAL PART OF THE MIRROR, BUT IS NAUSEATING DURING DRIVING... *TR

Power Train
Filed Apr 15, 2013200 milesMI

I CURRENTLY HAVE A LAW SUIT PENDING WITH FORD MOTOR COMPANY FOR NUMEROUS ISSUES WITH THIS VEHICLE. ONE OF MY MAJOR COMPLAINTS IS THAT THIS VEHICLE HAS A TRANSMISSION THAT LUNGES AND IS NOT SMOOTH. IT FREQUENTLY FEELS LIKE YOU WILL NOT MAKE IT THROUGH AN INTERSECTION WHEN YOU ACCELERATE DUE TO HESITATION. THE VEHICLE TACHS 3 OR 4 NUMBER WHEN TRANSITIONING BETWEEN GEARS. FORD HAS HAD MY VEHICLE AT THE DEALER SEVERAL TIMES. THEY REPLACED SOME PARTS ON THE TRANSMISSION AND HAD AN ENGINEER EXAMINE THE VEHICLE AND RUN TESTS FOR ONE WEEK. THE CONCLUSION WAS THAT THERE IS NOTHING WRONG WITH THE TRANSMISSION. IT IS SUPPOSEDLY JUST HOW AN ECOBOOST ENGINE WORKS. IT IS STILL AN ONGING ISSUE FOR ME 6 MONTHS LATER. *TR

Engine
Filed Apr 15, 20136,000 milesTX

THE CHECK ENGINE LIGHT CAME ON AND AVERAGED 15MPG HIGHWAY GETTING TO THE DEALERSHIP. THEY SAID IT WAS THE KNOCK SENSOR. THEY REPLACED IT AND 24 HOURS LATER CHECK ENGINE LIGHT ON AGAIN, SAME MPG. THIS TIME THEY SAY ITS THE COMPUTER NEEDS TO BE CHANGED. ONE MONTH LATER, CHECK ENGINE LIGHT ON AGAIN WITH A FAULT AND THE ENGINE SURGES. *TR

Engine
Filed Apr 11, 20133,500 milesIN

VEHICLE REPORTED ENGINE TEMPERATURE TOO HIGH AND THAT I SHOULD PULL OVER SAFELY. THIS IS THE SAME ENGINE OVERHEATING / FIRE HAZARD PROBLEM SUPPOSEDLY FIXED DURING DECEMBER 2012 RECALL. *TR

Visibility/Wiper
Filed Apr 4, 201385 milesWI

ON TITANIUM MODELS, THE HVAC VENTS HAVE A CHROME SURROUND. THIS CHROME SURROUND CAUSES A BAD REFLECTIVITY PROBLEM WITH THE OUTSIDE REAR VIEW MIRRORS ON DAYS WITH STRONG SUNLIGHT, WHICH MAKES IT HARD TO USE THE EXTERIOR MIRRORS. BOTH THE PASSENGER AND DRIVERS SIDE MIRRORS ARE AFFECTED. THE CORRECT SOLUTION WOULD APPEAR TO BE CHANGING THE CHROME SURROUND FROM CHROME TO MATTE BLACK. *TR

Service Brakes
Filed Mar 28, 20138,150 milesVA

WHILE DEPRESSING THE BRAKE PEDAL IN ORDER TO BRING THE VEHICLE TO A FULL STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, THE ENGINE RACED AND THE VEHICLE LURCHED FORWARD BEYOND THE STOP SIGN. I, THE DRIVER, WAS REQUIRED TO QUICKLY PLACE THE VEHICLE INTO NEUTRAL GEAR AS THE ACCELERATION OF THE ENGINE AND THE FULLY DEPRESSED BRAKE PEDAL SEEMED TO BE FIGHTING AGAINST EACH OTHER. *TR

Latches/Locks/Linkages › Hatchback/Liftgate › LockCrash
Filed Mar 25, 20132 milesPA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR HATCH ELECTRONIC LOCK FAILED. THE DOOR WOULD NOT LOCK ELECTRONICALLY AND CAUSED THE HATCH DOOR TO LIFT AND CRASH INTO THE CONTACT'S GARAGE DOOR. THE VEHICLE WAS TAKEN TO THE BODY SHOP BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 7,000.

Structure › Body
Filed Mar 15, 201310 milesPA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR EXTERIOR DOOR HANDLE DID NOT RETURN TO THE CLOSED POSITION, CAUSING THE DOOR TO NOT LATCH. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE CHILD SAFETY LOCK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE CURRENT MILEAGE WAS APPROXIMATELY 1,200. THE VIN WAS UNAVAILABLE. *TR

Engine
Filed Mar 13, 20133,000 milesTX

I PURCHASED A 2013 FORD ESCAPE IN OCT 2012. IT HAS BEEN IN SERVICE THREE TIMES FOR THE SAME ISSUE. FAULTY ENGINE LIGHT "SERVICE NOW" BUT COMPUTER DIDN'T CAPTURE ANY ISSUES WITH VEHICLE. FIRST TIME DEALER CHANGED THE MASS PRESSURE AIR SENSOR. THE SECOND TIME THEY CONTACT FORD WHICH TOLD THEM TO UPGRADE THE COMPUTER SOFTWARE, THIS TIME I CALLED TO HAVE THE MANUFACTURER SEND THE FORD ENGINEER WHICH STATES IT IS THE ONBOARD COMPUTER. HE EMAILED FORD FOR THE DIAGRAMS SINCE VEHICLE IS NEW AND NOT AVAILABLE TO THE DEALER (SO THAT IS WHAT I AM BEING TOLD). THE DEALER HAS NO IDEA OF WHAT THE PROBLEM TRULY IS. FINALLY CONTACT MANUFACTURING WHO STATES IT IS A COMPUTER COMPONENT. VEHICLE STILL AT DEALERSHIP FOR REPAIR. IT IS A SAFETY HAZARD DUE TO THE LUNGING AND HESITATION OF THE VEHICLE WHEN YOU DEPRESS THE ACCELERATOR. IT DOESN'T HAVE ENOUGH POWER TO GET YOU OUT OF AN INTERSECTION IF NEEDED. IT LUNGES FORWARD AS IF THE TRANSMISSION IS DEFECTIVE OR THE FUEL INJECTORS. *TR

Engine
Filed Feb 26, 20139,250 milesMI

I USED THE 'REMOTE START' FEATURE TOSTART MY CAR. I THEN ENTERED THE VECHICLE, STARTED IT UP [AS USUAL]. WHEN PULLING OUT OF THE DRIVEWAY, THE CAR STOPPED/STALLED OUT. I PUT IT IN PARK, RESTARTED. 'CHECK ENGINE' LIGHT CAME ON. WAS DRIVING TO DEALERSHIP AND CAR STOPPED/STALLED AGAIN. WOULD NOT RESTART. TOWED TO DEALERSHIP. DEALERSHIP SAID THERE WAS A 'PROBLEM WITH ONBOARD COMPUTER'. COMPUTER RESET. HAVE HAD SAME PROBLEM TWICE. *TR

Suspension1 injured
Filed Feb 25, 201330 milesMD

I WAS DRIVING FOR FIRST TIME AFTER BUYING VEHICLE ON THE HIGHWAY AT AROUND 55 MPH AND THE REAR OF VEHICLE BEGAN TO BOUNCE PU AND DOWN ABOUT TEN BOUNCES. IT HAPPENED AFTER GOING OVER AN UNEVEN SURFACE, BUT NOT A BUMP. IT WAS VERY ODD. I HAD SOME DISCOMFORT IN MY NECK AS A RESULT AND A GENERAL UNEASE OF WONDERING WHAT WAS WRONG WITH THE SUSPENSION AS WELL AS A FEAR OF LOSING CONTROL OF THE VEHICLE ON THE HIGHWAY. THIS HASN'T HAPPENED AGAIN ALTHOUGH THE EXCESS IN BOUNCINESS AND THE VERY UNCOMFORTABLE RIDE OF THE VEHICLE HAS CONTINUED AND GIVES ME NECK PAIN EVERY TIME I DRIVE IT AND I'VE ONLY OWNED IT FOR ONE WEEK. IN MY VIEW, EITHER MY PARTICULAR VEHICLE SUSPENSION IS FAULTY OR THERE IS A GENERAL ISSUE WITH DESIGN OF SUSPENSION. *TR

Power Train
Filed Feb 25, 20131,298 milesOH

I STARTED MY VEHICLE IN THE MORNING USING THE REMOTE START FEATURE. AFTER ABOUT 10 MINUTES, I ENTERED MY VEHICLE, BACKED OUT OF MY DRIVEWAY AND PUT IT IN DRIVE. UPON DEPRESSING THE ACCELERATOR, THE CAR HESITATED, THEN SURGED, HESITATED AGAIN AND THEN STALLED IN THE MIDDLE OF THE ROAD. I PUT MY HAZARD WARNING ON AND ATTEMPTED TO RESTART THE VEHICLE. IT WOULD NOT RESTART. I FINALLY WAS ABLE TO RESTART THE VEHICLE AFTER ABOUT 5 MINUTES AND LIMPED IT BACK INTO MY DRIVEWAY. I CALLED FOR TOW SERVICE AND HAD IT TOWED TO THE DEALERSHIP WHERE I PURCHASED IT. THE SERVICE MANAGER INFORMED ME SEVERAL TIMES THAT THERE WERE NO LOGGED FAULTS IN THE ECM EVEN THOUGH I HAD A CHECK ENGINE LIGHT IMMEDIATELY AFTER THIS OCCURRED. LATER HOWEVER, I LEARNED FROM THE ACTUAL MECHANIC, THAT THERE WERE SEVERAL CODES LOGGED AND THERE WAS A TECHNICAL BULLETIN OUT TO UPDATE THE BODY CONTROL MODULE WITH NEW SOFTWARE. THE TECH STATED HE COULD NOT DO THAT HOWEVER AS HIS TOOLING WOULD NOT SHOW THE BCM MODULE OR ALLOW HIM TO PROGRAM IT EVEN THOUGH THE DIRECTIONS STATED HIS VERSION OF TOOLING SOFTWARE SHOULD ALLOW IT. THEY CALLED FORD TECH SUPPORT AND RECEIVED NO ANSWERS. THEY SENT ME ON MY WAY WITH MY VEHICLE AND DID NOT DO ANYTHING WITH IT. I'M FEARFUL THE ISSUE HAS NOT BEEN RESOLVED AND POSES A SAFETY RISK DUE TO LACK OF ACCELERATION AND STALLING. *TR

Fuel/Propulsion System
Filed Feb 20, 20135,787 milesAK

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS NO WAY TO SECURE THE FUEL SYSTEM FROM VANDALISM BECAUSE THERE WAS NOT A LOCKING MECHANISM ON THE FUEL CAP. THE MANUFACTURER WAS CONTACTED HOWEVER, THEY OFFERED NO ASSISTANCE. THE LOCAL DEALER WAS CONTACTED AND ADVISED THAT THERE WAS NO REMEDY AVAILABLE FOR THE PROBLEM. THE FAILURE MILEAGE WAS 5,787.

Vehicle Speed Control
Filed Feb 20, 2013CA

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE ISSUES AND CONSUMER SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED THE THROTTLE RESPONSE ON THE VEHICLE WAS HORRIBLE. THE CONSUMER STATED THERE WAS AN ABNORMAL HESITATION. THE DEALER CLAIMED IT HAD TO WITH THE NEW 1.6 NO BOOST ENGINE AND THE DELAYED RESPONSE OF THE TURBO. HOWEVER, THERE WAS NO FIX FOR IT. ALSO, THE CONSUMER NOTICED THE CLOCK WOULD RESET FOR NOT REASON AND THE PRESET RADIO STATIONS WOULD RANDOMLY GO BLANK. THE DEALER RE-LOADED THE SOFTWARE FOR THE DISPLAY TO FIX THE ISSUE. HOWEVER, A WEEK LATER THE RADIO WENT COMPLETELY DEAD FOR ONE DAY, BUT CAME BACK ON THE NEXT DAY. ALSO, THE GAS MILEAGE WAS NO WHERE NEAR WHERE FORD INDICATED IT SHOULD BE ( 23 MPG CITY, 26 MPG COMBO, 33 MPG HIGHWAY).

Electrical System
Filed Jan 19, 20131,000 milesVA

THE MYFORDTOUCH SYSTEM WITH NAVIGATION IS UNSAFE. DUE TO CONTINUOUS SOFTWARE AND HARDWARE ERRORS, THE LARGE VIDEO SCREEN IS DISTRACTING TO THE DRIVER. PHONE DOES NOT SYNC FROM TIME TO TIME, NAVIGATION DOES NOT ACQUIRE GPS SIGNAL OR VEHICLE POSITION IS INCORRECT. MANY PROBLEMS WITH BLUETOOTH AND USB INTEGRATION, TOO MANY TO LIST HERE. WHEN GLITCHES OCCUR, THE SCREEN OFTEN GOES COMPLETELY BLANK, SHOWING NOTHING AT ALL. I HAVE HAD MY ESCAPE IN FOR SERVICE THREE TIMES FOR THESE PROBLEMS. MY SPOUSE COMPLAINS WHEN SHE RIDES IN THE CAR THAT I AM DISTRACTED BY CONTINUOUS ERRORS OF THE MFT DISPLAY. PROBLEMS WITH MFT SYSTEM HAVE ALSO BEEN NOTED BY CONSUMER REPORTS. I WILL TAKE ADVANTAGE OF THE LEMON LAW TO CORRECT THIS UNSAFE SITUATION WITH MY VEHICLE. *TR

Engine and Engine Cooling
Filed Jan 16, 2013AL

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD DAMAGE BY DEALERSHIP AND SEVERAL RECALLS. *SMD

Electronic Stability Control (esc)
Filed Jan 13, 20132,417 milesWI

THIS VEHICLE SHOULD BE EQUIPPED WITH A SINGLE DEDICATED DASH MOUNTED SWITCH FOR THE TRACTION CONTROL "OFF" FUNCTION. TO DISABLE TRACTION CONTROL IN LOW SPEED SITUATIONS REQUIRING MORE TRACTION NOW INVOLVES NAVIGATING THROUGH FOUR DASH MOUNTED INFORMATION SCREENS WHILE USING THE STEERING WHEEL MOUNTED CONTROL BUTTONS. A PROCESS THAT REQUIRES TAKING YOUR VIEW OFF THE ROAD FOR 5 SECONDS OR MORE AND IS POTENTIALLY DANGEROUS. *TR

Power Train
Filed Jan 3, 2013540 milesNY

STOPPED AT A BUSY INTERSECTION HIGHWAY AT TRAFFIC LIGHT,TRAFFIC LIGHT TURNED GREEN FOR ME TO PROCEED MY CAR WOULD NOT MOVE AS IF THE VEHICLE WAS IN NEUTRAL, SHIFT SELECTOR WAS IN DRIVE POSITION DEPRESSING THE ACCELERATOR PEDAL RAISED ENGINE RPM WITH NO VEHICLE MOVEMENT. I PUT THE VEHICLE IN THE PARK POSITION THAN BACK INTO DRIVE STILL NO FORWARD MOVEMENT. I PUT THE VEHICLE BACK IN PARK TURNED IGNITION OFF,RESTARTED CAR MOVED SELECTOR BACK INTO DRIVE AND DROVE OFF ?? WENT TO MY FORD DEALER EXPLAINED THE PROBLEM ,THEY RAN CHECKS SCANNED CODES CAME UP NO CODE FAULTS. I WAS TOLD TO CONTINUE TO DRIVE THE VEHICLE TO SEE IF THE PROBLEM COMES BACK. 786 MILES ON ODOMETER NO RE OCCURRENCE. VERY CONCERNING TO ME WHEN WILL THIS HAPPEN AGAIN! GOING THRU THE ABOVE PROCEDURE LUCKY I WASN'T HIT FROM BEHIND BY A CAR OR TRUCK. *TR

Engine
Filed Jan 2, 20133,100 milesMA

UPON TAKING MY CAR IN FOR THE RECALL, I WAS NOTIFIED ON 12/19/2012 THAT THE OIL GASKET WAS LEAKING. TO DATE ( 1/2/13) SARAT FORD IN AGAWAM MA STILL DOES NOT HAVE THE PARTS OR ANY IDEA WHEN MY CAR WILL BE FIXED. IT HAS 3100 MILES ON IT AND I PURCHASED IT IN LATE SEPTEMBER 2012. *TR

Engine
Filed Dec 21, 2012160 milesPA

FIRST DEALER ISSUES NOW SITTING IN LOT SINCE RECALL AND BEING TOLD THE DEALER DOES NOT HAVE THE FIX FOR 1.6 YET-12-4 WAS TOLD BY REP AT FORD THAT I WOULD GET A BUY BACK. THEN TOLD NO ON 12-14. CAN'T REACH EITHER PERSON AT FORD. DEALER SAID ON 12-20 THAT THEY DO NOT HAVE FIX YET-PEOPLE SHOULD BE MADE HOLD AND BE ABLE TO GET FULL VALUE FOR TRADE IN FOR 2.0. FORD IS LOSING ANY CONFIDENCE I HAD IN THEM BECAUSE OF THE HANDLING OF THIS SITUATION. *TR

Unknown or Other
Filed Dec 20, 2012CA

RECALL NOTHING IS BEING DONE. *TR

Engine
Filed Dec 17, 20126,500 milesMI

DURING THE LATEST RECALL FOR THE FORD ESCAPE 2013 WITH 1.6L ECOBOOST ENGINE, THE DEALER FOUND OTHER ISSUES OUTSIDE THE SOFTWARE UPDATE TO PREVENT OVERHEATING OF THE ENGINE. THE DEALER ALSO STATED THERE IS A FUEL BRIDGE ISSUE OR SOME KIND OF LEAK, IF FORD KNOWS ABOUT THESE ISSUES WHY WE DON'T HEAR ABOUT THEM ON THE RECALL, THEY ARE EAGER TO FIX THE ISSUE, SO IT LEADS ME TO BELIEVE THEY ARE HIDING OTHER ISSUES WITH THE ENGINE FIRES. DOES NHTSA KNOWS ABOUT THESE OTHER ISSUES? I AM PUSHING FOR FORD TO FIX MY CAR OR BUY IT BACK. IT LEADS ME TO BELIEVE THIS IS NOT A SIMPLE SOFTWARE FIX LIKE THEY ARE TALKING ABOUT IN THE MEDIA. I HOPE NHTSA IS PUSHING FORD TO COME CLEAN AND TELL THE FULL STORY, BEFORE SOMEBODY GETS HURT. ARE THEY JUST TRYING TO BUY TIME, NOT SURE WHY IS TAKING SO LONG FOR MY CAR TO GET FIX WHEN THEY ARE SAYING IS JUST HALF DAY FIX. THEN TODAY THEY SAID IS SOME LIKE AND THEY EVEN MENTION THE FUEL BRIDGE, WHAT IS THE TRUE STORY? *TR

Service Brakes
Filed Dec 14, 2012PA

2013 FORD ESCAPE SITUATION IS THAT WHEN I TRANSFER MY FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL, BESIDES LIGHTLY BRAKING THE VEHICLE EXPERIENCES A SURGE IN ACCELERATION ... CAUSING UNEXPECTED ACCELERATION WHEN THE DRIVER WOULD EXPECT THE VEHICLE TO BE BRAKING. THERE ARE 1 OR 2 PROBLEMS: 1) THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR PEDAL [MORE SO FOR A MALE DRIVER WITH A WIDER FOOT THAN A FEMALE DRIVER]. 2) THE BRAKE PEDAL HAS TOO MUCH MOVEMENT WHILE THE DRIVER IS TRYING TO BRAKE, IN THAT PRESSURE ON THE BRAKE PEDAL PUSHES THE PEDAL TO AND PAST THE ACCELERATOR PETAL; IN THAT IF THE FOOT IS NOT EXACTLY ON THE BRAKE PEDAL, THE ACCELERATOR PUSHES DOWN AND CAUSES A POWER SURGE, WHEN THE DRIVER IS EXPECTING THE VEHICLE TO BE BRAKING. THE PROBLEM IS THE DESIGN AND FUNCTION OF THE BRAKE PEDAL. THE BRAKE PETAL HAS SUCH A LONG TRAVEL, THAT WHEN A PERSON'S FOOT IS NOT 100% ON THE BRAKE THAT THE FOOT ALSO PRESSES ON THE ACCELERATOR PEDAL, CAUSING THE VEHICLE TO SURGE FORWARD UNEXPECTEDLY, INSTEAD OF STOPPING. THIS IS MOST LIKELY TO HAPPEN WITH A MAN'S FOOT, BEING WIDER THAN A FEMALE'S FOOT. I HAVE EXPERIENCED THIS ON VARIOUS OCCASIONS; ALL OF WHICH CAUSED AN EXTREMELY TRAUMATIC SITUATION(S): 1) TRAVELING ON THE FREEWAY, WHEN TRAFFIC BACKS UP OR ANOTHER VEHICLE CHANGES INTO MY DRIVING LANE - IN EITHER CONDITION, WHERE FORCED TO BRAKE 'UNEXPECTEDLY', THE VEHICLE SURGES FORWARD. 2) WHEN BRAKING AT AN INTERSECTION, TAKING THE FOOT FROM THE ACCELERATOR TO THE BRAKE, INITIALLY THE CAR

Exterior Lighting
Filed Dec 13, 201222 milesWI

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH DURING THE NIGHT, THE DAYTIME RUNNING LIGHTS AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED AUTOMATICALLY HOWEVER, THE TAIL LIGHTS WOULD NOT ILLUMINATE UNLESS ACTIVATED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22.

Electrical System
Filed Dec 10, 2012100 milesRI

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS 100. UPDATED 01/30/13*LJ THE CONSUMER STATED THERE WAS A NEVER NOTICE SENT AND RECEIVED. 1/31/2013*JS

Engine
Filed Dec 10, 2012FL

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HE WAS NOTIFIED OF A RECALL FOR THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED WHO CONFIRMED THAT THERE WAS A CONCURRENT RECALL FOR THE VEHICLE. THE CONTACT STATED THAT HE WAS NEVER ADVISED OF THE RECALL BY THE DEALER OR THE MANUFACTURER. THE CONTACT WAS CONCERNED THAT PER THE RECALL, THERE WAS A POSSIBILITY THAT THE ENGINE WOULD OVERHEAT AND CAUSE A FIRE. THE VEHICLE WAS SERVICED UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 25.

Service Brakes
Filed Dec 3, 2012300 milesAZ

2013 FORD ESCAPE SITUATION IS THAT WHEN I TRANSFER MY FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL, BESIDES LIGHTLY BRAKING THE VEHICLE EXPERIENCES A SURGE IN ACCELERATION ... CAUSING UNEXPECTED ACCELERATION WHEN THE DRIVER WOULD EXPECT THE VEHICLE TO BE BRAKING. THERE ARE 1 OR 2 PROBLEMS: 1) THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR PEDAL [MORE SO FOR A MALE DRIVER WITH A WIDER FOOT THAN A FEMALE DRIVER]. 2) THE BRAKE PEDAL HAS TOO MUCH MOVEMENT WHILE THE DRIVER IS TRYING TO BRAKE, IN THAT PRESSURE ON THE BRAKE PEDAL PUSHES THE PEDAL TO AND PAST THE ACCELERATOR PETAL; IN THAT IF THE FOOT IS NOT EXACTLY ON THE BRAKE PEDAL, THE ACCELERATOR PUSHES DOWN AND CAUSES A POWER SURGE, WHEN THE DRIVER IS EXPECTING THE VEHICLE TO BE BRAKING. THE PROBLEM IS THE DESIGN AND FUNCTION OF THE BRAKE PEDAL. THE BRAKE PETAL HAS SUCH A LONG TRAVEL, THAT WHEN A PERSON'S FOOT IS NOT 100% ON THE BRAKE THAT THE FOOT ALSO PRESSES ON THE ACCELERATOR PEDAL, CAUSING THE VEHICLE TO SURGE FORWARD UNEXPECTEDLY, INSTEAD OF STOPPING. THIS IS MOST LIKELY TO HAPPEN WITH A MAN'S FOOT, BEING WIDER THAN A FEMALE'S FOOT. I HAVE EXPERIENCED THIS ON VARIOUS OCCASIONS; ALL OF WHICH CAUSED AN EXTREMELY TRAUMATIC SITUATION(S): 1) TRAVELING ON THE FREEWAY, WHEN TRAFFIC BACKS UP OR ANOTHER VEHICLE CHANGES INTO MY DRIVING LANE - IN EITHER CONDITION, WHERE FORCED TO BRAKE 'UNEXPECTEDLY', THE VEHICLE SURGES FORWARD. 2) WHEN BRAKING AT AN INTERSECTION, TAKING THE FOOT FROM THE ACCELERATOR TO THE BRAKE, INITIALLY THE CAR

Latches/Locks/Linkages
Filed Dec 3, 20122,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS IN THE REAR SEAT WHEN SHE BECAME TRAPPED INSIDE THE VEHICLE. THE CONTACT NOTICED THAT THE DOORS WERE LOCKED HOWEVER, SHE WAS UNABLE TO UNLOCK THE DOORS. THE DRIVER HAD TO UNLOCK THE DOORS FROM THE EXTERIOR OF THE VEHICLE USING THE REMOTE KEY FOB IN ORDER FOR THE CONTACT TO EXIT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000.

Power TrainCrash
Filed Nov 26, 20121,000 milesTX

MY WIFE WAS DRIVING THE VEHICLE AT THE TIME OF THE INCIDENT. THE CAR WAS AT A STOP WHEN IT ACCELERATED SUDDENLY FOR A SHORT BURST. THE BRAKES DID NOT HOLD THE VEHICLE IN ONE SPOT AND SHE TAPPED THE VEHICLE IN FRONT OF HER CAUSE TWO MINOR SCRATCHES ON THE OTHER VEHICLE'S BUMPER. OUR INSURANCE COMPANY HAS BEEN CONTACTED AND IS IN THE PROCESS OF GETTING THE OTHER VEHICLE REPAIRED. THE ESCAPE DID NOT SUSTAIN ANY NOTICEABLE DAMAGE. THE ESCAPE IS HEADING BACK TO THE DEALERSHIP TO BE LOOKED AT. THIS HAS ONLY OCCURRED ONCE THAT WE KNOW OF BUT I HAVE NOTICED ONCE THAT THE VEHICLE DID JUMP A BIT IN RPMS AND SPEED WHILE DRIVING IT AT A STEADY SPEED ON A FAIRLY FLAT ROAD. *TR

Electrical System
Filed Nov 26, 201228 milesOH

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ACTIVE SYNC TECHNOLOGY MALFUNCTIONED WHICH CAUSES HER TO TAKE HER EYES OFF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 28 AND THE CURRENT MILEAGE WAS 3,233.

Vehicle Speed ControlCrash
Filed Nov 23, 20126,300 milesCA

I WAS AT A RED LIGHT ON A FREEWAY EXIT. MY CRUISE CONTROL HAD BEEN SET TO 65 MPH, AND WHEN I ACCIDENTLY TAPPED THE RESUME LEVER, THE CAR ACCELERATED RAPIDLY. HITTING THE BRAKES DID NOT STOP THE CAR BEFORE IT HIT THE CAR IN FRONT OF ME. THE CRUISE CONTROL CANCEL/RESUME LEVER IS LOCATED ON THE LOWER LEFT PART OF THE STEERING WHEEL. IF YOUR STEERING WHEEL IS IN A LOW POSITION, AND YOU MOVE YOUR LEFT LEG, YOU CAN ACTIVATE CRUISE CONTROL WITH YOUR THIGH CAUSING IMMEDIATE ACCELERATION. THIS HAPPENED TO ME AGAIN WHILE DRIVING SLOWLY ON A CURVY ROAD LAST WEEK. THIS COULD BE DISASTROUS IF IT OCCURS AT A CROSS WALK. LUCKILY I ONLY HIT A CAR, NOT A PEDESTRIAN, AND THERE WERE NO INJURIES. ELEVATING THE STEERING WHEEL REDUCES THE LIKELIHOOD OF ACTIVATING CRUISE CONTROL. *TR

Engine
Filed Nov 13, 20121,000 milesCO

THERE IS AN ACCELERATION LAG ON PARTIAL THROTTLE. THIS MAINLY OCCURS WHEN STARTING THE VEHICLE OR WHEN ACCELERATING AFTER A TURN. WHEN NO ACCELERATION IS FELT, THE THROTTLE PEDAL IS DEPRESSED FURTHER AND, AFTER A DELAY, THE VEHICLE TAKES OFF LIKE A ROCKET. WHEN DRIVING THE VEHICLE USING THE MANUAL SHIFT MODE, IT OPERATES WITHOUT AN ACCELERATION DELAY. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR THIS PROBLEM. THEY LOOKED AT THE VEHICLE AND STATED IT DRIVES LIKE ALL OF THE OTHER 1.6 LITER ESCAPE VEHICLES ON THEIR LOT. THE DELAY IN ACCELERATION HAS THE POTENTIAL TO CAUSE AN ACCIDENT. A SIDE ISSUE IS WITH SYNC. THE CLOCK LOSES TIME, IT'S VERY SLOW TO RESPOND, IT ISN'T ALWAYS ABLE TO SYNC PHONES, UNDERSTAND VOICE COMMANDS, AND IT'S LOCKED UP...REQUIRING A MASTER RESET. THERE'S ALSO TOO MUCH ROAD NOISE TRANSMITTED TO THOSE ON THE OTHER END...CONSEQUENTLY, IT'S DIFFICULT FOR THEM TO HEAR THE CONVERSATION. *TR

Electrical System
Filed Nov 6, 201222,083 milesOH

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE MYTOUCH SYSTEM FAILED AND WOULD NOT ALLOW HER TO MAKE A CALL. IN ADDITION, THE MYTOUCH SYSTEM WOULD NOT PROPERLY RESPOND TO COMMANDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR TESTING ON SEVERAL OCCASIONS WHERE THE DEALER ADVISED THAT THE MYTOUCH CHIP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT SOMEONE WOULD CALL THE CONTACT AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,083.

Visibility/Wiper
Filed Oct 17, 20124,200 milesMI

LAST WEEK I NOTICED WHEN I WAS IN PARK THAT I SPRAYED MY WIDOWS AND THE WIPERS DID NOT TURN ON. I HAD TO LIFT THE WIPERS AND SLAP THEM AGAINST THE WINDOW AND THEN GO BACK INTO THE CAR AND THEY WORKED FINE. THOUGHT IT WAS JUST A FLUKE. TODAY DRIVING TO WORK I HAD ANOTHER ISSUE. WHEN I INITIALLY STARTED THE CAR THE WIPERS WORKED FINE TO CLEAN OFF THE RAIN DROPS AND I SHUT THEM OFF. WHEN I WAS ON FREEWAY I USED THE SPRITZER AND THE WIPERS DID NOT START. I MOVED THE SWITCH TO ALL SETTING AND STILL NOTHING HAPPENED. I SPRITZED THE WATER 2 MORE TIMES AND STILL NOTHING OTHER THAN I WAS BLINDED BY THE WATER ON THE WINDSHIELD. I HAD TO PULL ON THE SHOULDER AND GET OUT OF THE CAR AND LIFT THE WIPERS OFF THE WINDOW. WHEN I GOT BACK IN THE CAR THEY STARTED UP FINE AND AGAIN WORKED AS THEY SHOULD. THIS WAS VERY DANGEROUS THIS MORNING. I CALLED SERVICE AND THEY TOLD ME THEY WOULD LOOK AT THEM. *TR

Wheels
Filed Oct 16, 20125,500 milesPA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE TIRES ON THE VEHICLE WERE CONTINENTAL CON TIP SMALL RO CONTACT, SIZE 235/15/R17. THE CONTACT STATED WHILE DRIVING AT SLOW SPEEDS THE VEHICLE WOULD HYDRO PLANE IN RAINY WEATHER CONDITIONS. THE FAILURE OCCURRED TWICE SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS CONTACTED AND ADVISED HIM TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,500.

EngineFire
Filed Oct 16, 20121,725 milesVA

MY 2013 FORD ESCAPE, 1.6 LITER ENGINE, HAD 3 RECALLS, (TWO WERE ENGINE FIRE RELATED). ALL 3 RECALL REPAIRS WERE DONE BY THE LOCAL FORD DEALER, SALEM, VA. WE PICKED VEHICLE UP AFTER THIRD RECALL WORK HAD BEEN DONE ON 9/17/12. WE ASSUMED THE RECALL WORK WAS DONE CORRECTLY, AND THAT FORD'S "FIX" WORKED CORRECTLY. ON 9/21/12 WE WERE TRAVELING EAST AT 65 MPH IN THE RIGHT LANE ON I-64 NEAR CHARLOTTESVILLE, VA. IT WAS ABOUT 1 PM IN THE AFTERNOON. THERE WAS A "POP" SOUND IN THE ENGINE AREA. INSTANTLY, THE ACCELERATOR HAD NO RESPONSE, THE HIGH ENGINE TEMPERATURE WARNING LIGHT CAME ON, AND THEN ALL WARNING LIGHTS, GAUGES, & TACHOMETER ALL WENT DEAD. LUCKILY, WE WERE ADJACENT TO AN EXIT RAMP, AND WE COASTED TO A STOP ON RTE 20/53. IMMEDIATELY, WHITE STEAM CAME OUT OF THE ENGINE COMPARTMENT. KNOWING THE THIRD RECALL DEALT WITH THE "RISK OF ENGINE FIRES", WE GOT OUT, AND MOVED WELL AWAY FROM THE VEHICLE. WITHIN MINUTES, BROWN, OILY SMOKE CAME OUT FROM UNDER THE HOOD. THEN FLAMES CAME OUT FROM UNDER THE HOOD, AT THE WINDSHIELD AND OUT THE SIDES OF THE ENGINE COMPARTMENT. THEN THE CAR BURST INTO FLAMES AND WAS DESTROYED. PICTURES WERE TAKEN OF THE VEHICLE ON FIRE, AND AFTER IT WAS OUT, WITH A CELL PHONE. AFTER THE FIRE WAS OUT, THE VEHICLE WAS TAKEN TO THE FORD DEALER IN CHARLOTTESVILLE, VA.. WE WERE TOLD THE INSURANCE COMPANY HAD RETAINED A FIRE INSPECTOR TO LOOK AT THE CAR, AND ASK ME QUESTIONS, WHICH HE DID. LATER THE INSPECTOR SAID THE INSURANCE COMPANY DID NOT REQUIRE A REPORT. WE FEEL

Structure
Filed Sep 28, 20121,800 milesMA

I HAVE THE 2.0 SE WITH ROOF RAILS AND PANORAMIC SUNROOF. THERE IS A WATER LEAK ON THE DRIVER'S SIDE HEADLINER RIGHT NEAR THE A-PILLAR. I PULLED BACK THE HEADLINER AND WATER IS DRIPPING FROM AN AREA ADJACENT TO A NYLON FASTENER. THE CAR IS PARKED ON AN INCLINE AND THE FRONT OF THE CAR IS HIGHER THAN THE REAR, SO THE SUNROOF CANNOT BE THE SOURCE OF THE LEAK. *TR

Electrical System
Filed Sep 25, 2012700 milesMD

CROSS TRAFFIC WARNING SYSTEM IS OVERLY SENSITIVE AND PROVIDES FALSE WARNINGS. THIS CREATES A DISTRACTION FROM DRIVING. WHEN THE TRANSMISSION IS IN REVERSE THE CROSS TRAFFIC WARNING SYSTEM WILL ALARM WHEN VEHICLES ARE APPROXIMATELY 50 FEET AWAY OR WHEN TRAFFIC IS PASSING ON THE OPPOSITE SIDE OF THE ROAD (I.E. WHEN PARALLEL PARKING). THE SYSTEM HAS ALSO ALARMED WHEN NO VEHICULAR OR PEDESTRIAN TRAFFIC IS PRESENT. IT IS UNPREDICTABLE. THE ALARM IS EXTREMELY DISTRACTING TO THE DRIVING TASK AT HAND. ADDITIONALLY, WHEN IN REVERSE, THE DRIVER SHOULD BE LOOKING BEHIND THE VEHICLE, NOT AT THE DASHBOARD WHERE AN ALARM MESSAGE IS DISPLAYED. SILENCING THE ALARM REQUIRES THE DRIVER TO FIND A SMALL "OK" BUTTON OR SCROLL THROUGH SEVERAL MENUS THAT IS LOCATED NEXT TO THE SPEEDOMETER. THE ALARM HAS ALSO ACTIVATED AS THE TRANSMISSION GEAR SHIFT PASSES 'REVERSE' WHILE BEING PUT IN 'DRIVE'. THE DEALER HAS ACKNOWLEDGED THIS CAN BE DISTRACTING AND THAT A REPAIR FOR THIS DOES NOT EXIST. *TR

Electrical System
Filed Sep 25, 20121,000 milesMD

NUMEROUS FAULTS WITH RADIO AND NAVIGATION SYSTEM PART OF MYFORDTOUCH SYSTEM. THE RADIO WILL COME ON BY ITSELF AND WILL NOT SHUT OFF. THIS USUALLY OCCURS WHEN A CELL PHONE IS IN USE AND CONNECTS OR DISCONNECTS VIA BLUETOOTH WHEN THE CAR IS STARTED OR TURNED OFF. WHEN THIS FAULT OCCURS THE RADIO WILL NOT ALLOW DIFFERENT STATIONS TO BE SELECTED. THE RADIO WILL NOT TURN OFF EVEN AFTER THE ENGINE IS TURNED OFF AND THE DOORS ARE OPENED. THE POWER BUTTON FOR THE RADIO WILL NOT FUNCTION TO SHUT OFF THE RADIO AT THESE TIMES. THE RADIO WILL REMAIN ON FOR APPROXIMATELY 20 MINUTES AFTER THE VEHICLE IS SHUT OFF AND THE ALARM IS TURNED ON. THE DEALER HAS ACKNOWLEDGED THIS PROBLEM EXISTS WITH SIMILAR VEHICLES AND HAS STATED THAT A REPAIR DOES NOT EXIST. THE NAVIGATION SYSTEM IS SLOW TO RESPOND AND AT TIMES CANNOT PROPERLY LOCATE THE VEHICLE. THE NAVIGATION SYSTEM ALSO HAS FAULTED BY NOT ALLOWING MANUAL ENTRY OF ADDRESSES OR SELECTION OF SAVED DESTINATIONS. THE DEALER HAS ACKNOWLEDGED A REPAIR FOR THIS DOES NOT EXIST OTHER THAN TO DISCONNECT THE BATTERY TERMINALS FOR AT LEAST 10 MINUTES. *TR

Visibility/Wiper
Filed Sep 25, 20121,000 milesMD

THE RAIN SENSOR DOES NOT OPERATE PROPERLY WHEN THE WIPERS ARE USED IN THE 'INTERMITTENT' SETTING. THE OPERATION OF THE WIPERS WHEN USING THE INTERMITTENT FEATURE ARE VERY UNPREDICTABLE, REGARDLESS OF THE DELAY SETTING USED. THE WIPERS WILL OFTEN NOT ACTIVATE ALLOWING RAIN TO ACCUMULATE ON THE WINDSHIELD TO THE POINT OF IMPAIRING VISIBILITY DRASTICALLY. AT OTHER TIMES THE WIPERS WILL ACTIVATE WHEN RAIN WATER IS NOT COLLECTING ON THE WINDSHIELD, SUCH AS WHEN STOPPED UNDER A HIGHWAY OVERPASS. *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 20, 2012WV

CONSUMER WRITES IN REGARDS TO RECALL FOR FUEL LINE PROBLEMS WITH FORD VEHICLE *TGW THE CONSUMER STATED HE WAS NOT PROVIDED A LOANER VEHICLE FOR THE SIX DAYS THE DEALER HAD HIS VEHICLE. RECALL # 12V336000.

Electrical System
Filed Aug 16, 2012MN

WARNING LIGHT FAILED TO GO ON FOR A FLAT TIRE. LIGHT WENT ON WHEN TIRE WAS REMOVED. AFTER TEMPORARY TIRE WAS PUT ON 3 DIFFERENT LIGHTS KEPT FLASHING ON AND OFF WHEN DRIVEN. *TR

Service Brakes
Filed Jul 19, 2012900 milesTX

2013 FORD ESCAPE RECALL NHTSA CAMPAIGN ID NO. 12V319000. THIS IS A SERIOUS PROBLEM. I CANNOT DRIVE THE CAR SAFELY WITHOUT REMOVING MY RIGHT SHOE. THE PEDALS ARE TOO CLOSE TOGETHER. I REALLY DON'T SEE HOW STREAMING THE CARPET TO THE LEFT OF THE GAS PEDAL IS GOING TO MAKE ANY DIFFERENCES. I HAVE TO KIDDY-CORNER MY FOOT OVER TO THE GAS PEDAL AS IT IS NOW. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →