Page 53 of 56 · complaints 2,601–2,650 of 2,753

2013 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Apr 8, 2014CT

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE) BUT WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS.

Engine
Filed Apr 2, 2014NC

VEHICLE STALLS FOR NO REASON WHEN COMING TO A STOP. VEHICLE IDLES ROUGH AND STALLS. SERVICE ENGINE NOW WARNING COMES ON. NHTSA NEEDS TO ADDRESS THIS PROBLEM NOW. LOOK AT ALL THE OTHER COMPLAINTS ABOUT THIS SAME VEHICLE ON THE WEB SIT. SOMEONE IS GONG TO GET KILLED OR INJURED BECAUSE FORD CAN NOT OR WILL NOT ADDRESS THE PROBLEM. *TR

Engine
Filed Apr 1, 20148,449 milesWI

WHILE DRIVING THE VEHICLE TO THE DEALER TO BE INSPECTED UNDER NHTSA RECALL 13V583 WHEN THE ENGINE REACHED 3000 RPM'S HUGE VOLUMES OF BLUE SMOKE CAME OUT OF EXHAUST SYSTEM. WHILE AT THE DEALER THE DEALER PERFORMED THE RECALL INSPECTION AND RELATED TESTS, WHICH RESULTED IN REPLACEMENT OF THE WATER PUMP AND IN THE DEALERS WORDS "ALL COOLANT SYSTEM AND RELATED MODIFICATIONS PER EXTENSIVE RECALL" FORD RECALL 13S12C AND 13S12D. THE DEALER WOULD NOT CONFIRM THAT THE RECALL HAD BEEN REPAIRED OR ELIMINATED FOR THIS VEHICLE AFTER THESE REPAIRS WERE COMPLETED. MOST OF THE PARTS LISTED TO ADDRESS THE RECALL MAKE SENSE EXCEPT THE REPLACEMENT OF THE OIL DIPSTICK. THE DEALER ALSO ADDRESSED THE BLUE SMOKE ISSUE AND IN THE DEALERS WORDS "FOUND EXCESSIVE OIL IN THE TURBO AND EXCESSIVE PLAY IN THE TURBINE WHEEL". THIS RESULTED IN THE REPLACEMENT OF THE TURBO. PLEASE NOTE THAT THIS ENGINE IS THE TROUBLED 2013 1.6 LITER ECOBOOST ENGINE. THE PARTS THAT FAILED AND WERE REPLACED SHOULD NOT HAVE FAILED ON AN ENGINE WITH ONLY 8449 MILES ON IT. THE VEHICLE WAS IN THE SHOP FROM MARCH 18TH UNTIL APRIL 1ST TO GET REPAIRED. ALSO UNDERSTAND THAT WE DO NOT HAVE AN ISSUE WITH THE DEALER, WE FEEL THEY HAVE DONE WHAT THEY CAN TO RESOLVE THESE DEFECTS IN THIS ENGINE. WE ARE CONCERNED THAT NHTSA HAS NOT DONE ENOUGH TO GET THIS TROUBLED ENGINE OFF THE STREETS AND WE ARE ALSO CONCERNED THAT THERE STILL HAS NOT BEEN FULL DISCLOSURE FROM FORD OF WHAT IS WRONG WITH THIS ENGINE THAT IS CAUSING MULTIPLE RECALLS. *TR

Engine
Filed Mar 30, 20145,000 milesCA

I WAS DRIVING SLOWLY IN A PARKING LOT, COASTING, WHEN THE ENGINE DIED. I WAS ABLE TO RESTART IT AFTER PUTTING IT INTO PARK. THE ISSUE HAS HAPPENED TWICE MORE, ONCE ON THE HIGHWAY, ONCE ON A CITY STREET. BOTH TIMES HAPPENED WHEN THE CAR WAS COASTING. I WAS LUCKY TO HAVE BEEN ABLE TO PULL OVER SAFELY AND RESTART THE CAR. SEPARATELY, I HAVE EXPERIENCED THE ROUGH ENGINE START SO MANY OTHERS ON THIS WEBSITE HAVE COMPLAINED ABOUT. THE SEQUENCE IS YOU TURN ON THE ENGINE, IT IDLES ROUGHLY, CAN'T ACCELERATE AWAY FROM THE CURB, AND JERKS FORWARD WHEN YOU TRY. YOU HAVE TO SHUT DOWN THE ENGINE, LET IT CALM ITSELF DOWN AND RESTART. SOMETIMES IT'S FINE, SOMETIMES YOU HAVE TO REPEAT. I MENTIONED IT WHEN WE TOOK IT IN FOR ITS FIRST SERVICE, BUT FORD DIDN'T FIND ANYTHING WRONG. I'M SHOCKED THAT NEITHER FORD NOR THE GOVERNMENT HAS DONE ANYTHING, DESPITE DOZENS OF COMPLAINTS OF EXACTLY THE SAME ISSUE. THAT IS NOT A STATISTICAL FLUKE, IT IS DEFECTIVE VEHICLE AND I HOPE NEITHER FORD NOR THIS AGENCY SCREW UP AGAIN THE WAY GM AND THIS AGENCY DID WITH THE IGNITION ISSUE. *TR

EngineFire1 injured
Filed Mar 27, 201415,500 milesCA

WHEN I TRIED AGAIN TO START UP MY CAR TODAY, THE POWERTRAIN WAS PRODUCING SMOKE. FORD AGREED TO BUYBACK MY CAR IN MID DECEMBER 2013 BUT THEY HAVE STILL NOT BEEN FOLLOWING THROUGH ON THEIR WRITTEN CONTRACT. I HAVE CONTACTED FORD'S RAV DEPT ALONG WITH EMAILING FORD'S TIER1 CUSTOMER SUPPORT EVERYTIME MY CAR HAS CAUGHT ON FIRE. I HAVE ALSO LET THE DEALER KNOW OF MY ISSUES. I HAVE TWEETED TO @FORD, @FORDSERVICE, @FORDESCAPE ABOUT MY CAR. THEY ARE AWARE MY CAR'S OVERHEATING AND TRANSMISSION ISSUES. NO ONE FROM FORD HAS OFFERED TO PUT ME IN A LOANER CAR WHILE THEY TRY TO REISSUE MY 'LOST' BUYBACK CHECK. THEY'D RATHER ME DRIVE AROUND A CAR THAT CATCHES ON FIRE. I SUSPECT THEY ARE TRYING TO HIT A QUARTERLY GOAL AND ARE STALLING TO Q2. I PAID CASH FOR MY CAR SO I'M SURE MY BUYBACK IS IMPACTING THEIR BUDGETING. THE SMOKE FROM THE POWERTRAIN TRIGGERED MY ASTHMA. *TR

EngineFire
Filed Mar 26, 201433,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND MOMENTS LATER, FLAMES HAD ENGULFED THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE . THE VEHICLE WAS DESTROYED DURING THE INCIDENT AND A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 33,000.

Electrical System
Filed Mar 22, 201410,000 milesWY

FOR A YEAR I HAVE BEEN GETTING OIL BURNING FUMES INSIDE OF THE VEHICLE WHEN IDLING OR TRAVELING AT SLOW SPEEDS. THE SMELL ALSO LINGERS OUTSIDE THE VEHICLE FOR MANY HOURS AFTER PARKING IT IN THE GARAGE. THIS SMELL IS GIVING HEADACHES TO PEOPLE IN THE CAR. I HAVE TAKEN IT TO MY DEALER TWICE AND THEY HAVE SAID NOTHING IS WRONG THIS IS A NORMAL SMELL CAUSED BECAUSE THE TURBO OPERATES VERY HOT. I HAVE FOUND MANY POSTS ON THE INTERNET ABOUT OTHERS EXPERIENCING SIMILAR PROBLEMS. I AM CONCERNED ABOUT A POSSIBLE FIRE SINCE SOME MODELS OF THIS VEHICLE HAVE HAD OIL LEAK FIRE PROBLEM RECALLS. *TR

Vehicle Speed ControlFire
Filed Mar 21, 201437,498 milesNV

DRIVING IN PARKING LOT FAN SPEED ACCELERATED AND THEN ENGINE SHUT OFF. I TRIED STARTING AGAIN 3 TIMES AND THE SAME THING HAPPENED. I CALLED AAA AND HAD THE CAR TOWED TO HYUNDAI DEALERSHIP IN RENO WHERE WE PURCHASED THE CAR. THERE WAS A SMELL OF BURNING IN THE ENGINE. THE DEALER REPORTED THE SMOKE WAS COMING FROM UNDER THE HOOD OF THE AIR COMPRESSOR CLUTCH COIL IS INTERNAL SHORT CAUSE BURNING SMOKE. THEY RECOMMENDED REPLACING THE AIR COMPRESSOR. FORD SAID MY CAR IS NOT INCLUDED IN THEIR RECALL LIST. *TR

Power TrainFire
Filed Mar 20, 201415,000 milesCA

WHEN I TRIED TO START UP MY CAR TODAY, THE POWERTRAIN WAS PRODUCING SMOKE. FORD AGREED TO BUYBACK MY CAR IN MID DECEMBER 2013 BUT THEY HAVE NOT BEEN FOLLOWING THROUGH ON THEIR WRITTEN CONTRACT. I HAVE CONTACTED FORD'S RAV DEPT, I HAVE TWEETED TO @FORD, @FORDSERVICE, @FORDESCAPE ABOUT MY CAR'S ISSUES YET THEY HAVE NOT CONTACTED ME BACK ABOUT WHERE MY REPURCHASE CHECK IS AT OR TRY TO GET ME A REPLACEMENT VEHICLE WHILE THIS PROCESS IS OCCURRING. THEY ARE AWARE MY CAR'S OVERHEATING AND TRANSMISSION ISSUES. *TR

Engine
Filed Mar 18, 2014WA

I PURCHASED THIS CAR BRAND NEW JANUARY 4,2013 AT TOM DENCHEL FORD PROSSER, WASHINGTON. ALL RECALLS HAVE BEEN VERY SERIOUS - ENGINE WILL CATCH FIRE. I DON'T FEEL SAFE DRIVING THIS CAR. I BELIEVE FORD SHOULD HAVE TO RECALL EVERY ONE OF THESE 2013 FORD ESCAPE'S. THE ENGINE HAS A HUGE POTENTIAL OF CATCHING ON FIRE. THE FIRST RECALL I BELIEVE WAS THE "FUEL PUMP/FILTER WAS INCORRECTLY INSTALLED" AND WOULD CAUSE AN ENGINE FIRE. IT SEEMS THIS CAR WAS INCORRECTLY PUT TOGETHER. THESE CARS SHOULD BE TAKEN OFF THE ROAD BEFORE CONSUMERS LOSE THEIR LIVES. I DON'T FEEL SAFE DRIVING THIS POS VEHICLE. IT JUST SEEMS THERE IS ONE RECALL AFTER ANOTHER. IF THERE IS A CONSUMER CLASS ACTION LAWSUIT PERTAINING TO THIS VEHICLE I WOULD LIKE TO KNOW OF IT SO I CAN GET ON THE LIST. *TR

Engine
Filed Mar 18, 201414,000 milesNJ

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE IDLING AT A STOP LIGHT, THE VEHICLE BEGAN TO OVERHEAT AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COOLANT HOSE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THAT THERE WAS COOLANT IN CYLINDER 4 AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Power TrainFire
Filed Mar 18, 201415,000 milesCA

MY AUTOMATIC TRANSMISSION IS NOT SHIFTING WHEN I DRIVE UPHILL AND IT'S CAUSING THE ENGINE TO REV AT REDLINE. WHEN I WAS DRIVING BACK FROM LA OVER THE WEEKEND, THE CAR STRUGGLED THE ENTIRE DRIVE. SOMETHING WAS BURNING UNDER THE HOOD. THE ENGINE WAS ALSO OVERHEATING WHILE DRIVING UPHILL. FORD AGREED TO BUYBACK THIS DEATH TRAP IN MID DEC 2013 BUT THEY HAVE BEEN STALLING THE ENTIRE PROCESS. APPARENTLY MY CHECK IS MISSING. I DON'T WANT TO BE IN THIS CAR WHEN EITHER IT BURST INTO FLAMES, THE TRANSMISSION OR ENGINE SEIZES. *TR

Exterior Lighting
Filed Mar 5, 201419,600 milesMN

MY VEHICLE'S REAR RUNNING LIGHTS FAILED AT NIGHT. THE CAR HAS AUTOMATIC HEADLIGHT CONTROLS, AND EVEN AFTER CYCLING THE LIGHT SWITCH SEVERAL TIMES (OFF-PARKING-ON-AUTO), I WAS UNABLE TO GET THE RUNNING LIGHTS TO ILLUMINATE. THE ISSUE CLEARED UP AFTER LEAVING THE CAR PARKED OVERNIGHT, HOWEVER THE FOLLOWING DAY, THE PASSENGER SIDE LIGHT FAILED TO ILLUMINATE. BOTH BULBS CHECKED OUT FINE. *TR

Engine
Filed Feb 26, 20141,500 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE DIAGNOSED, AND WAS ADVISE THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING 70 MPH, COOLANT BEGAN LEAKING AND CAUSED THE ENGINE TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.

Visibility/Wiper
Filed Feb 24, 201421,000 milesGA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER, THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROADWAY UNTIL THE HEAVY RAIN SUBSIDED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO DIFFERENT OCCASIONS AND REPAIRED EACH TIME. THE REPLACEMENT PART WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

Engine
Filed Feb 10, 2014LA

TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V583000 (ENGINE) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. MH

Seat BeltsCrash
Filed Jan 30, 20142,800 milesAZ

WAS REAR ENDED BY A VEHICLE GOING AT A HIGH RATE OF SPEED WHILE SITTING AT A LIGHT. PASSENGER SEAT BELT DID NOT ENGAGE. MY DAUGHTER WAS THROWN TO THE LEFT AND FORWARD THEN TO THE RIGHT AND BACKWARDS. ALMOST HITTING THE DASH. HAS WHIPLASH AND COLLAR BONE ISSUES. CANNOT LIFT HER ARMS. CALLED FORD AND REPORTED THIS SAFETY ISSUE. *TR

Engine and Engine Cooling
Filed Jan 28, 201413,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL BURNING RUBBER SMELL FROM THE VEHICLE AS THE HIGH TEMPERATURE HIGH WARNING DISPLAY LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 13,000. ...UPDATED 02-28-14 *BF THE COMPUTER SYSTEM BEGAN REDUCING SPEED AND THE GAS PEDAL COULD NOT PRODUCE ACCELERATION. THERE WAS A BURNING RUBBER SMELL AND THE VEHICLE WOULD NO LONGER MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE DEALER DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS RECALLED AND SERVICED IN DECEMBER 2012. THERE WAS SEVERE ENGINE OVERHEATING AND FLUID LEAKS COMING FROM THE VEHICLE. UPDATED 03/18/14

Engine
Filed Jan 27, 2014TN

I PURCHASED MY 2013 FORD ESCAPE IN SEPT 2012. SINCE THAT TIME THE VEHICLE HAS BEEN RECALLED 5 TIMES FOR FIRE HAZARDS. I HAVE TAKEN IT IN TWICE FOR THE SMELL OF ANTIFREEZE AND A CHECK ENGINE LIGHT. I WAS TOLD THE SMELL WAS MY AIR FRESHENER, I THEN TOOK IT BACK A SECOND TIME WITH THE CHECK ENGINE LIGHT ON AND HAS A SENSOR REPLACED THAT I WAS TOLD WOULD BE THE REASON I WAS SMELLING ANTIFREEZE. IT HAS BEEN RECALLED SEVERAL TIMES FOR FIRE HAZARDS THAT ARE VERY SIMILAR TO THE CURRENT RECALL. I AM VERY CONCERNED ABOUT THE MULTITUDE OF RECALLS FOR FIRE HAZARDS ON THIS CAR. I DRIVE A LOT OF MILES AS I AM A HOME HEALTH CARE NURSE AND ARE FREQUENTLY IN VERY RURAL AREAS. MY CONCERN IS THIS,1. HOW CAN I TRUST THAT MY VEHICLE WILL SAFELY GET ME TO MY TWO JOBS. 2. THE NUMBER OF RECALLS FOR FIRE HAZARDS LETS ME KNOW THAT THEY HAVE NOT PROPERLY FIXED MY CAR IN THE PAST RECALLS. 3. I AM A MOTHER OF A CHILD THAT IS VERY INVOLVED IN SPORTS THAT REQUIRES ME TO TRANSPORT MANY TEENAGERS TO MULTIPLE MEETS, SOME MANY MILES FROM HOME. I HAVE TALKED TO FORD MOTOR COMPANY WITH MY CONCERNS AND THEY HAVE ONLY TOLD ME THAT THERE IS NOTHING I CAN DO ABOUT THIS. THEY HAVE NO SOLUTION TO THIS AND STATED THAT I COULD NOT FILE LEMON LAW BECAUSE IN TN IT HAS TO BE IN THE SHOP FOR MORE THAT 30 DAYS. I ASKED IF THEY WOULD REPLACE IT WITH A .2.0 LITER CAR AS THEY HAVE NOT HAD THE RECALLS THAT MY CURRENT 1.6L HAS BUT I WAS LAUGHED AT. I AM VERY CONCERNED ABOUT MY AND MY FAMILIES SAFETY. *TR

Electrical System
Filed Jan 27, 20143,500 milesGA

THE LEFT LIGHT WENT OUT. WENT TO DEALER TO GET THE LIGHT BULB CHANGED. AFTER AN HOUR, THEY UPDATED ME THAT "SOME" ELECTRICAL FAILURE OCCURRED AND THAT IT COULD TAKE "HOURS" TO FIX. IT FOR SURE IS COVERED UNDER WARRANTY, BUT NOW I AM SKEPTICAL TO DRIVE THIS CAR. AND THIS CAR IS NEW, AND UNDER 3 MONTHS OLD WITH ABOUT 3500 MILES. INCIDENT OCCURRED ON FRIDAY EVENING. TOOK TO DEALER ON SATURDAY MORNING. WAS TOLD THEY WERE OUT OF BULB, AND TO WAIT UNTIL TUESDAY. TOOK TO ANOTHER DEALERSHIP. THEY WERE KIND ENOUGH TO GET THE NEEDED PART (BULB) BY MONDAY. TOOK TO THEM ON MONDAY. THEY PUT IN THE BULB. THEN REALIZED POWER WASN'T REACHING THE BULB POINT. SO HAD ME GET IT BACK IN ON TUESDAY. CHECKED ON TUESDAY, TO FIND OUT IT WAS THE BCM (BODY CONTROL MODULE) THAT WAS OUT. SO HAD TO WAIT ANOTHER WHILE THEY GOT THE PART. FINALLY GOT THE VEHICLE DELIVERED ON WEDNESDAY EVENING. *TR

Seat BeltsCrash2 injured
Filed Jan 24, 201411,000 milesOK

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND APPLYING THE BRAKES, THE BRAKES FAILED. THE CONTACT CRASHED INTO A CONCRETE LANE DIVIDER AND WENT AIRBORNE. THE VEHICLE CROSSED OVER FOUR LANES OF TRAFFIC BEFORE COASTING TO A STOP. THE CONTACT SUSTAINED A FRACTURED LUMBAR SPINE AND INJURIES TO THE LEFT ELBOW. THE FRONT PASSENGER SUFFERED A HEAD INJURY, FRACTURES TO THE LUMBAR AND THORACIC SPINE AREAS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT ALSO FAILED UPON IMPACT. BOTH OF THE INJURED OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,000.

Electrical System
Filed Jan 23, 201412,406 milesMN

FORD ESCAPE HAD STARTED TO STALL AND QUIT SUDDENLY WHEN SLOWING OR AT A SPEED BELOW 40MPH. THERE HAVE BEEN 10 OCCURRENCES. ABOUT HALF OF THE TIME, THE ENTIRE DASH BECOMES BLACK AND IT IS SOME TIME (LONGEST BEING 4 MINUTES) BEFORE THE DASH IS LIT UP AGAIN. DURING THIS TIME, I AM UNABLE TO GET ANY RESPONSE FROM THE CAR AT ALL. THE OTHER TIMES I AM ABLE TO GET THE CAR TO RESTART AFTER ABOUT 15-30 SECONDS. THE OCCURRENCES HAVE BEEN IN HIGH TRAFFIC SITUATIONS, AFTER DARK AND IN SUB ZERO WEATHER. I AM A SINGLE PARENT AND PURCHASED THIS VEHICLE FOR PEACE OF MIND AND SAFETY OF MYSELF AND MY CHILDREN. I AM NOW AFRAID TO DRIVE THE CAR FOR FEAR OF BEING HIT OR REAR-ENDED. OTHERS HAVE ATTEMPTED TO ASSIST ME AND I FEAR THEY ARE ALSO IN GREAT DANGER AS WELL. THE DEALER CLAIMS THAT THE CAR DOES NOT THROW A CODE. IT SUGGESTS TO ME (I AM NOT AN ENGINEER OR A SPECIALIST TO MAKE THIS EVALUATION) THAT THE COMPUTER MAY HAVE REBOOTED ITSELF. AFTER THE FIRST FEW OCCURRENCES, THE DEALER HAD THIS CAR FOR 5 DAYS AND IT DID NOT STALL FOR THEM. I WAS TOLD THAT I HAD TO TAKE THE CAR BECAUSE THEY CANNOT FIND ANYTHING WRONG WITH IT. AFTER THE OCCURRENCES THIS PAST WEEKEND, I SPOKE WITH A SERVICE ADVISOR WHO DID SOME CHECKING TO SEE IF THERE WERE ANY NEW DATA ON THIS ISSUE. THERE WAS NOT. I AM TOLD THAT UNLESS THEY CAN PULL A CODE AND FIND SOMETHING TO FIX, THAT I AM TO KEEP THE CAR. THEY WILL NOT LET ME OUT OF MY LEASE UNLESS I PAY THE BALANCE OF MY LEASE PAYMENTS. AFTER READING THE MANY ENTRIES HERE, I AM

Structure › Frame and Members › Underbody Shields
Filed Jan 20, 20148,400 milesIN

THE HEAT SHIELD ON THE UNDERCARRIAGE OF THE CAR IS VERY CHEAPLY MADE AND IS FALLING APART. IT IS BASICALLY FIBERGLASS INSULATION COVERED WITH SHINY ALUMINUM FOIL. IT IS VERY FLIMSY AND EXPOSED TO THE ELEMENTS. THE SHIELDING HAS TORN LOOSE AND IS NOW HANGING DOWN FROM THE UNDERCARRIAGE. IT IS LAYING OVER THE CATALYTIC CONVERTER AND DIRECTLY TOUCHING IT. THIS SEEMS TO BE A VERY HAZARDOUS SITUATION. I'M SURE ONCE IT CATCHES ON SOMETHING IT WOULD BE EASILY RIPPED FREE OF THE VEHICLE AND LEAVE ABSOLUTELY NO HEAT SHIELDING BETWEEN THE CATALYTIC CONVERTER AND THE FLOORBOARD. THE DEALER STATED THAT THIS IS NOT A WARRANTY REPAIR. HE BELIEVES THAT SNOW HAS CAUSED THE DAMAGE. THERE IS NO OTHER DAMAGE TO THE UNDERCARRIAGE EVEN THOUGH THE HEAT SHIELD IS HIGHER THAN OTHER PARTS. *TR

Fuel/Propulsion System
Filed Dec 30, 20138,000 milesNJ

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE ODOR FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Visibility/Wiper
Filed Dec 23, 201323,850 milesNY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS STOPPED AT A LIGHT WHEN THE ENGINE RPM'S STARTED TO INCREASE AND THE VEHICLE ERRONEOUSLY ACCELERATED INTO TRAFFIC BEFORE STALLING. THE VEHICLE WAS DIAGNOSED AT THE DEALER AND THE TORQUE CONVERTER WAS REPLACED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS WOULD INTERMITTENTLY FAIL WHILE BEING UTILIZED IN INCLEMENT WEATHER. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. NO REPAIRS WERE PERFORMED TO THE WIPERS. THE MANUFACTURER WAS NOT CONTACTED IN REFERENCE TO THE DEFECTS. THE FAILURE MILEAGE WAS 23,850.

Structure
Filed Dec 20, 201319,623 milesTX

THE HEAT SHIELD ON THE UNDERCARRIAGE OF THE CAR IS VERY CHEAPLY MADE AND IS FALLING APART. IT IS BASICALLY FIBERGLASS INSULATION COVERED WITH SHINY ALUMINUM FOIL. IT IS VERY FLIMSY AND EXPOSED TO THE ELEMENTS. THE SHIELDING HAS COME LOOSE AND THE MORE I DRIVE, THE MORE THE WIND PULLS IT AND TEARS IT FROM THE CAR. IT IS NOW HANGING DOWN FROM THE UNDERCARRIAGE AND ALMOST TOUCHING THE GROUND, LAYING OVER THE EXHAUST AND DIRECTLY TOUCHING IT. THIS SEEMS TO BE A VERY HAZARDOUS SITUATION. IT SEEMS TO BE A VERY POOR DESIGN TO HAVE SOMETHING THAT IS SO DELICATE AND FLIMSY TO BE DIRECTLY EXPOSED JUST INCHES FROM THE GROUND ON THE UNDERCARRIAGE WHERE ANY SORT OF ROAD DEBRIS COULD EASILY DAMAGE IT AND CAUSE IT COME INTO DIRECT CONTACT WITH A HOT EXHAUST PIPE. I'M SURE ONCE IT CATCHES ON SOMETHING IT WOULD BE EASILY RIPPED FREE OF THE VEHICLE AND LEAVE ABSOLUTELY NO HEAT SHIELDING BETWEEN THE EXHAUST AND THE FLOORBOARD. *TR

Fuel/Propulsion System
Filed Dec 16, 201316,000 milesMI

THE TRACTION CONTROL SYSTEM ON THE VEHICLE IS A HAZARD. WITH NO MORE THAN 3-4 INCHES OF SNOW THE VEHICLE WOULD NOT ACCELERATE TO GET ME AND OCCUPANTS OUT OF ONCOMING TRAFFIC. A CLOSE CALL WHEN MY ONLY OPTION WAS TO BACK UP AND THE PEOPLE BEHIND ME TO OFFER ME ROOM. THE VEHICLE SITS WITH THE ACCELERATOR FLOOR OR MODULATED BUT WILL NOT MOVE. AFTER READING THE OWNERS MANUAL IT TELLS ME " IN SOME INSTANCES OF DEEP SNOW" (NOT!) TURN OFF THE TRACTION CONTROL VIA THESE 4-5 STEPS. HOW THE HELL ARE YOU GOING TO DO THAT WHEN YOUR GOING TO GET HIT. IN MY ESTIMATION THIS IS A HAZARD! THEIR TRACTION CONTROL IS A DANGER IT DOES NOT WORK PERIOD. MY WIFE AND I WERE SCARED NEEDLESS TO SAY. TRY IT, YOU'LL SEE WHAT I MEAN. *TR

Engine
Filed Dec 14, 201333,908 milesFL

ON 12/14/13 AT APPROX 6:55PM I WAS TRAVELING AT 40MPH. I HEAR DING DING DING AND NOTICED MY VEHICLE IS LOSING SPEED AND IMMEDIATELY LOOKING AT GAUGES MY TEMP GAUGE IS ON HOT. ERROR MESSAGE DISPLAYS HIGH TEMP, SLOW DOWN, STOP SAFELY, ENGINE SPEED HAS BEEN REDUCED.!! I WAS SO ALARMED AT WHAT WAS HAPPENING HAD I THOUGHT QUICKER I SHOULD HAVE TAKEN A PICTURE WITH MY PHONE OF THE MESSAGE. I WAS ON A HIGHWAY WHERE I COULD NOT GET OFF THE ROAD, ONLY SLOW DOWN AND PULL TO THE RIGHT. I GOT STOPPED AND SHUT CAR OFF. WAITED A FEW MINUTES AND STARTED CAR BACK UP. MESSAGE INSTRUMENT DISPLAYS THE SAME MESSAGE. THEN MESSAGE DISAPPEARS AND I DRIVE TO MY DESTINATION 3 MILES AWAY VERY SLOW . REACHING MY DESTINATION I GET OUT OF THE VEHICLE AND THE SMELL OF ENGINE COOLANT IS VERY STRONG. NO LEAKS OF ANY KIND OBSERVED. IT HAS NOW BEEN 15 MINUTES LATER AND THE SMELL OF ENGINE COOLANT IS STILL VERY PUNGENT. I HAD CONTACTED THE DEALERSHIP THIS PAST WEEK ON MONDAY 12/9/13 REGARDING THE SMELL OF COOLANT AND A RECALL I WAS TOLD ABOUT. I WAS ADVISED BY THE SERVICE ADVISOR FOR THE RECALL PARTS WERE NOT YET AVAILABLE AND TO CONTINUE DRIVING THE VEHICLE AND IF I ENCOUNTERED A ISSUE TO IMMEDIATELY STOP DRIVING THE VEHICLE AND HAVE IT TOWED TO THERE FACILITY AND I WOULD BE PLACED IN A LOANER VEHICLE UNTIL MY CAR WAS FIXED. NOW AT THIS POINT I DO NOT FEEL SAFE TO CONTINUE DRIVING THIS VEHICLE. THE RECALL I WAS INFORMED ABOUT IS RELATED TO A ENGINE OVERHEATING ISSUE AND POSSIBLE FIRE COULD RESULT DUE TO SOMET

Electrical System
Filed Dec 11, 20131,669 milesWI

MY FORD TOUCH / SYNC PROGRAM AND DISPLAY SCREEN ARE ERRATIC, UNRELIABLE AND DANGEROUS TO USE. THE SYSTEM WILL RANDOMLY CEASE OPERATION RESULTING IN A BLANK DISPLAY SCREEN. OCCASIONALLY IT WILL RESUME OPERATION AND REBOOT ITSELF. MOST OTHER TIMES, THE VEHICLE MUST BE STOPPED AND RESTARTED FOR THE SYSTEM TO RESUME OPERATION. WHEN THE SCREEN IS BLANK, THE DRIVER MUST TAKE THEIR EYES OFF THE ROAD TO OPERATE RADIO, CLIMATE CONTROL AND OTHER VEHICLE FUNCTIONS OR AT TIMES CANNOT OPERATE THEM ENTIRELY. MY DEALER HAS TWICE UPDATED THE SOFTWARE TO NEWER VERSIONS AND NOW TELLS ME NO NEW UPDATES ARE AVAILABLE, BUT THESE PROBLEMS CONTINUE. THE VALUE OF THIS VEHICLE HAS GREATLY DIMINISHED DUE TO THIS ONGOING SIGNIFICANT DEFECT. *TR

Seat Belts
Filed Dec 10, 201316,000 milesSC

UPON TAKING OFF DRIVER SIDE SEAT BELT, IT WOULD NOT RETRACT. PULLING OUT AND FASTENING THE SEAT BELT IT WILL NOT RETRACT AND TIGHTEN. TOOK TO FORD ON NOV. 26TH. SAID IT IS A KNOWN PROBLEM. HAVE TO ORDER PARTS BUT WAS TOLD THAT SEAT BELT DOES NOT FUNCTION PROPERLY BUT HAVE AIR BAGS IF ANYTHING WAS TO HAPPEN. A MALFUNCTIONING SEAT BELT IS NOT A WARM FEELING TO DRIVE AROUND WITH. BIG SAFETY ISSUE. *TR

Engine
Filed Dec 9, 20136,150 milesNV

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,150. ..UPDATED 01/23/2014 *BF

Engine
Filed Dec 6, 201313,000 milesCA

NOW THAT IT IS COLDER OUT, MY CAR HAS GONE FROM OVERHEATING TO MISFIRING FROM THE DEFECTIVE CAC/TORQUE CONVERTER IN THIS CAR. I'VE NOTICED THAT THE MISFIRING DOES NOT SHOW UP ON THE CHECK ENGINE LIGHT OR WAS ABLE TO BE READ BY MY OBD READER. MISFIRING CAN RUIN THE CATALYTIC CONVERTER AND CAUSE EMISSION ISSUES. IT IS ILLEGAL IN CALIFORNIA (WHERE I'M A RESIDENT) TO NOT FOLLOW THE OBD II PROTOCOL FOR REPORTING EMISSION PROBLEMS SINCE WE HAVE THIS INSPECTED FOR REGISTRATION. WHEN MY CAR HAS OVERHEATED, ONLY FORD WAS ABLE TO PULL THE CODE & I ALSO DIDN'T GET A CHECK ENGINE LIGHT. IT'S APPARENT NOW THAT FORD HAS RIGGED THE OBD IN THIS CAR SO THAT ONLY THEY CAN RETRIEVE CODES. MISFIRING IS EASY FOR YOU TO REPLICATE TO VERIFY MY STATEMENT. UNPLUG ONE CYLINDER, START THE CAR, SEE IF YOU GET A FLASHING CHECK ENGINE LIGHT AND A P030X CODE. *TR

Engine
Filed Dec 6, 201326,000 milesCA

IN SEP 2013 ESCAPE WITH ECOBOOST ENGINE DIED EITHER WHEN SLOWING FOR A STOP SIGN OR (WORSE) WHEN SLOWING DOWN VIA COASTING ON TRANSITION RAMP BETWEEN TWO FREEWAYS AT ABOUT 30 MILES PER HOUR. THIS REQUIRED STOPPING CAR AND PUTTING IN PARK SO THAT ENGINE COULD BE RESTARTED. SERIOUS SAFETY CONCERN: I AM VERY CONCERNED THAT I COULD BE REAR ENDED ON THE FREEWAY DUE TO THIS. FORD CLAIMED THIS WAS A KNOWN PROBLEM FIXED BY FORD TSB 13-7-5 WHICH INDICATES THIS ISSUE IS DUE TO CORROSION OF CONNECTION TERMINALS OF THE SUPERCHARGER FOR 1.6L OR 2.0 L ESCAPE ENGINE. RESULT WAS REPLACEMENT OF WIRE HARNESS WHICH APPEARED TO MAKE ENGINE RUN BETTER. IN NOV/DEC 2013 ENGINE DIED AGAIN TWICE WITHIN ABOUT TWO WEEKS AT ABOUT 30 MPH WHEN SLOWING AND TRANSITIONING BETWEEN FREEWAYS ON RAMP. LATER, AFTER GETTING GAS, CAR EXHIBITED "ENGINE FAULT - SERVICE ENGINE NOW" MESSAGE WHEN I STARTED THE CAR AFTER FUELING. HAD CAR TOWED TO FORD. FORD STATES PROBLEM IS FIXED BY TSB 13-12-12 (APPLIED YESTERDAY) WHICH SUPERSEDES TSB 13-7-5 . I AM NOT CONFIDENT THIS WILL FIX THE ISSUE AND BELIEVE THERE MAY BE A PROBLEM WITH THE COMPUTER WHEN SLOWING DOWN VIA COASTING RATHER THAN BREAKING. *TR

Electrical System
Filed Dec 5, 201311,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT COLLISION CHIME BEGAN TO SOUND. THE CONTACT STATED THERE WAS SNOW ON THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED WHERE TO DISCONNECT THE FUSE IN ORDER TO STOP THE CHIME FROM SOUNDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

Engine
Filed Dec 3, 20137,143 milesAL

PURCHASED AUG 2012 HAD NOTHING BUT PROBLEMS SINCE DAY ONE WIPERS,RATTLES IN FRONT END STEERING STALLS ON TAKE OFF ALSO A GAS SMELL STRONG MAKES EYES WATER WIFE WILL NOT DRIVE CAR I AM A RETIRED FORD TECH 20 YEARS EXPERIENCE WITH FORD. *TR

Vehicle Speed ControlCrash1 injured
Filed Nov 26, 20137,092 milesIN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE SLOWLY MOVING FORWARD, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AS THE BRAKE PEDAL WAS BEING DEPRESSED. THE CONTACT CRASHED INTO A HOUSE. THE FRONT AND KNEE AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES TO THE LEFT LEG, KNEE AND CHEST. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE, NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 7,092.

EngineFire1 injured
Filed Nov 19, 201312,750 milesCA

MY CAR IS STILL OVERHEATING AFTER BRINGING IT INTO THE DEALER 6 TIMES. THEY HAVE DONE THE RECALL FIX TWICE NOW. THERE APPEARS TO BE SMOKE COMING OUT OF MY HOOD NOW WITH A BURNT SMELL. THE BURNING AND COOLANT SMELL IS TRIGGERING MY ASTHMA WHILE DRIVING. *TR

Power Train
Filed Nov 16, 201316,000 milesCO

LOSES AND REGAINS POWER. TRANSMISSION REACHED 9000RPMS. CAR JERKED CAR BEHIND ME ALMOST HIT ME. HARD SHIFTING CONSTANTLY. *TR

Engine
Filed Nov 16, 20136,000 milesAR

VERY DISAPPOINTED BY THE DESIGN. WHEEL WELL ARE EXTREMELY DIFFICULT TO REMOVE ICE AND SLUSH THEY ARE TOO SMALL AND CAN'T REMOVE DEBRIS. WIPERS IN THE FRONT IS NOT THE GREATEST. LOSES CONTACT ON WINDSHIELD HAVE A HEARD TIME SEEING WHERE I AM GOING. TERRIBLE WIPERS WHEN PURCHASED NEW WIPERS REQUIRED. ENGINE HAVING REALLY ODD NOISE AND SLUGGISH. I SUPPOSED THEY REPLACED THE INJECTORS. HAD SOME TORQUE BUT SOUNDS LIKE TIMING CHAIN LOOSE OR LIFTERS ISSUE. SEATS ARE NOT COMFORTABLE IN THE REAR. NOT ENOUGH CUSHION. WINDOWS BARELY WENT UP AND DOWN. LOTS OF GIVE... TOO MUCH REPLACED FRONT WINDOW MOTORS. *TR

Structure › Body › Door
Filed Nov 8, 20133,000 milesIL

THE OUTSIDE DOOR HANDLES STICK IN THE OPEN POSITION WHICH CAUSES THE DOOR TO SWING OPEN WHILE THE VEHICLE IS IN MOTION WITHOUT WARNING. *TR

Engine and Engine Cooling
Filed Nov 8, 201323,000 milesTX

THE AUTO STALLS RANDOMLY ON OCCASION. I FEEL THIS IS A DANGEROUS SITUATION, HOWEVER, THE DEALER CAN'T GET A CODE SO FORD WILL NOT FIX. FORD CLEARLY KNOWS THIS IS A THROTTLE PROBLEM WITH MANY OF THEIR VEHICLES, AND AS I UNDERSTAND, IT HAS BEEN INVESTIGATED FOR A RECALL SEVERAL TIMES. HOW CAN I GET THEM TO FIX IT? *TR

Engine
Filed Nov 6, 20135,000 milesCA

MY CAR KEEPS OVERHEATING. HERE ARE SOME VIDEOS. HTTP://WWW.YOUTUBE.COM/WATCH?V=XGPIQXZG_HO&FEATURE=YOUTU.BE YOU CAN SEE IT HIGH AT THE START OF THIS VIDEO & STARTING AGAIN AROUND 50S. HTTP://WWW.YOUTUBE.COM/WATCH?V=3KTAA6TT_6C&FEATURE=YOUTU.BE THIS IS AN OLDER VIDEO FROM APRIL. *TR

Engine
Filed Nov 1, 20138,000 milesCA

MY FORD ESCAPE 1.6L ENGINE WILL OVERHEAT IF I PARK IT BY THE BEACH ALL DAY & THEN TRY TO DRIVE OVER THE FOOTHILLS TO THE VALLEY. THIS IS A CONSISTENT AND REPEATABLE PROBLEM. I HAVE TWO VIDEOS THAT I SHOWED FORD BUT APPARENTLY THEY CAN'T FIX IT. THIS CAR IS NOT SAFE TO DRIVE SINCE MY CAR CAN OVERHEAT WHEN I'M ON A ROAD LIKE HIGHWAY 17, WHICH DOESN'T HAVE A SHOULDER. *TR

Structure › Body1 injured
Filed Oct 30, 201312,268 milesCA

WHEN CLOSING THE REAR HATCH USING THE INSIDE HANDLE, THE FLAIR AT THE BASE OF THE DOOR HIT ME ON THE BRIDGE OF THE NOSE. MY GLASSES WERE KNOCKED TO THE GROUND AFTER THEY CUT INTO THE SKIN. I HAD TO HAVE 4 STITCHES TO CLOSE THE WOUND. THE DOOR IS DIFFICULT TO CLOSE FROM THE OUTSIDE WITHOUT USING THE INTERIOR HANDLE, BUT BECAUSE OF THE LOCATION OF THE HANDLE AND THE LENGTH OF THE DOOR FROM BOTTOM EDGE TO HANDLE, IT IS LONGER THAN A TYPICAL REAR HATCH. I WAS INJURED IMMEDIATELY AFTER RENTING THIS CAR AND HAD SEVERAL CLOSE CALLS OVER THE NEXT SEVERAL DAYS. *TR

Fuel System, Gasoline
Filed Oct 24, 20136,258 milesNY

MY 2013 FORD ESCAPE STALLED TWICE WHILE GOING SLOW ON A LOCAL ROAD IN JULY OF THIS YEAR. AFTER THE SECOND STALL (A WEEK APART) I BROUGHT IT IN FOR SERVICE (LEVITTOWN FORD) AND THEY COULD NOT FIND NOR RECREATE THE PROBLEM (THEY HAD IT 4 DAYS). IT STALLED AGAIN TWICE ON SUNDAY OCTOBER 13, 2013, ONCE GOING THROUGH THE EZ PASS LANE AT THE VERRAZANO BRIDGE AND AGAIN ABOUT 45 MINS LATER ON A SECONDARY ROAD IN NJ, AGAIN GOING SLOW (UNDER 15 MPH). WE REPORTED THIS TO LEVITTOWN FORD SERVICE AND ALSO TO CORPORATE. THE SERVICE DEPARTMENT TOLD ME THAT WHEN IT HAPPENS AGAIN WE SHOULDN'T RESTART THE CAR AND CALL FOR FORD ROADSIDE ASSISTANCE. CORPORATE HAS NOT RETURNED MY CALL. WE ARE CONCERNED THAT WE MAY GET REAR ENDED IN A SERIOUS ACCIDENT IF THE CAR STALLS AGAIN AND THE CAR / TRUCK BEHIND US DOESN'T STOP IN TIME (E.G. HARRY CHAPIN ON THE LIE) I DON'T BELIEVE THE BREAK LIGHTS WOULD GO ON SINCE THE CAR COMPLETELY SHUTS OFF. WE TRANSPORT OUR TWO GRANDCHILDREN TWO DAYS A WEEK FROM SCHOOL / NURSERY SCHOOL AND ARE EXTREMELY CONCERNED. IS THERE ANYTHING WE CAN DO? *TR

Engine
Filed Oct 23, 201313,245 milesNC

AFTER DRIVING APPROXIMATELY 90 MILES WITHOUT A STOP, STOPPED AT TRAFFIC SIGNAL, VEHICLE ENGINE WENT COMPLETELY DEAD. PUT IN PARK AND IT RESTARTED. DID THIS AGAIN APPROXIMATELY 11 TIMES DURING THE DAY. ENGINE JUST CUT OFF COMPLETELY AT EVERY TRAFFIC STOP. TOOK TO DEALER. DEALER VERY RESPONSIVE BUT CAN GET NO ERROR CODE AND DOES NOT KNOW WHY IT IS HAPPENING. THEY CAN NOT GET IT TO CUT OFF WHILE DRIVING IT ONLY A FEW MILES AT A TIME. THIS IT THE 2.0 L ENGINE AND I SEE OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEM WITH NO FIX. DEALER HAS VEHICLE TRYING TO FIGURE OUT WHY IT IS HAPPENING. HOW ABOUT FORD MOTOR COMPANY STEPPING UP AND ADDRESSING THE PROBLEM BEFORE SOMEONE GETS HURT OR KILLED IN AN ACCIDENT. *TR

Vehicle Speed Control
Filed Oct 17, 201315,000 milesIL

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 69 MPH WITH THE CRUISE CONTROL ACTIVATED, THE GEARS WOULD NOT ENGAGE, CAUSING THE VEHICLE TO LUNGE FORWARD. THE CONTACT MENTIONED THAT ONCE THE GEARS HAD ENGAGED, THE VEHICLE WOULD JERK IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,700. UPDATED 12/04/13*LJ UPDATED 12/9/2013 *JS

Engine
Filed Oct 16, 2013156 milesPA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE GASES AND FUMES ENTERED THE PASSENGER COMPARTMENT DUE TO A DEFECTIVE WINDSHIELD DOWING THAT CAUSED ENGINE COMPARTMENT SEAL TO FAIL. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES AND A DIAGNOSTIC WAS PERFORMED BUT DID NOT GENERATE A DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156 AND THE CURRENT MILEAGE WAS 64,000.

Fuel/Propulsion System
Filed Sep 28, 20135,000 milesVA

FILLING VEHICLE UP WITH GAS PUMP ON AUTOMATIC. AFTER GAS PUMP CLICKED OFF, REMOVED NOZZLE FROM VEHICLE AND GAS SHOT OUT OF GAS TANK FILLER NECK ALL OVER ME. HAPPENED TWICE AT 2 DIFFERENT GAS STATIONS. *TR

Power Train
Filed Sep 26, 20135,000 milesAL

VEHICLE STALLS, CUTS OFF FOR NO APPARENT REASON. MOST RECENTLY ON AN EXIT RAMP, ALMOST GOT HIT FROM BEHIND. WILL USUALLY START RIGHT BACK UP AND RUN NORMALLY. HAS HAPPENED 4 TIMES IN THE LAST 6 WEEKS. DEALER COULD FIND NO CODES, LEFT AT DEALERSHIP OVER WEEKEND, BUT IT DIDN'T HAPPEN FOR THEM. MY SISTER HAS THE SAME YEAR, MAKE, MODEL, AND PROBLEM. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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