2013 Ford Escape complaints

ON AUGUST 30, 2013, I WAS SLOWING DOWN TO PULL INTO A DRIVEWAY AND THE CAR LOST ALL POWER. LUCKILY, I WAS AT THE DRIVEWAY AND IT WAS DOWNHILL SO THE CAR ROLLED IN. I COULDN'T FIGURE OUT WHAT WAS GOING ON AT FIRST. I CALLED THE DEALER IMMEDIATELY AND WAS TOLD TO BRING IT IN. I DID AND THEY SAID SOME PEOPLE HAD COMPLAINED OF THIS ISSUE BUT IT WASN'T A RECALL OR SERVICE BULLETIN. THEY DID A SOFTWARE UPDATE AND TOLD ME I SHOULDN'T HAVE A PROBLEM. NOT GOOD ENOUGH. THEY COULDN'T TELL ME THIS WOULD FIX THE PROBLEM. NOW I AM LEFT TO WORRY THAT THIS COULD HAPPEN AT ANY TIME. NOT ACCEPTABLE. YESTERDAY, SEPTEMBER 23, IT HAPPENED AGAIN AS I WAS STOPPING AT A STOP SIGN. WHAT CAN I DO ABOUT THIS? I HAVE HAD THIS CAR FOR 9 MONTHS. I AM PAST FRUSTRATED. THE DEALERSHIP DOESN'T SEEM CONCERNED AT ALL ABOUT WHAT IS GOING ON. $36,000 DOLLARS AND I AM LEFT WITH AN UNSAFE VEHICLE. *JS

WITHIN JUST 3 WEEKS OF PURCHASING OUR CERTIFIED PRE-OWNED 2013 ESCAPE TITANIUM (16K MILES), THE VEHICLE STALLED TWICE WHILE STOPPING AT AN INTERSECTION. DASH LIGHTS COME ON, PUT IT IN PARK, TURN IT OFF AND RESTART AND I AM BACK ON THE ROAD. NOW 2 MONTHS SINCE PURCHASE, IT HAS STALLED LIKE THIS 7 TIMES. A FEW TIMES, WE HAVE GOTTEN THE "ENGINE FAULT TAKE VEHICLE FOR SERVICE" MESSAGE WHEN STARTING THE VEHICLE, BUT THIS DOES NOT COINCIDE WITH THE DAYS OF THE STALLS. I HAVE TAKEN IT TO THE LOCAL FORD DEALERSHIP TWICE TO NO AVAIL. THE VEHICLES COMPUTER IS NOT STORING ANY CODES TO IDENTIFY THE FAILURE. TECHNICIANS HAVE DRIVEN THE VEHICLE EXTENSIVELY WITH A LAPTOP CONSTANTLY DIAGNOSING SEARCHING FOR ISSUES. NOTHING. THIS IS TRULY UNBELIEVABLE TO ME THAT THIS PROBLEM IS POSSIBLE IN A NEW VEHICLE, LET ALONE THAT IT CANNOT BE DIAGNOSED! I AM VERY WORRIED AFTER READING OTHER COMPLAINTS ON THIS SITE THAT IT MAY JUST BE A MATTER OF TIME BEFORE IT STALLS IN BUSY TRAFFIC. *JS

I HAVE A FORD CASE # 15607552, I QUALIFY FOR THE LEMON LAW. I CANNOT GET THE DEALER, DAHL FORD, DAVENPORT IA OR THE FORD REP JEFF SLONE, CHICAGO, IL TO RETURN MY CALLS. I HAVE ALL DOCUMENTATION - THIS CAR CONTINUES TO BE A SAFETY ISSUE WHILE DRIVING. THE ENGINE CONTINUES TO ACCELERATE AND HESITATE RANDOMLY. PLEASE, HELP ME - I CANNOT AFFORD A LAWYER.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE SUNROOF SHATTERED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATE THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED, CAUSING THE CONTACT TO CRASH INTO AN UNDISCLOSED OBJECT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING INSPECTION OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 750.

2013 FORD ESCAPE 2.0 ECOBOOST STALLED AT A STOP SIGN 8/21/13. THE CAR STEREO SHUT OFF FIRST THEN A OIL LIGHT WENT ON AND THE CAR COMPLETELY TURNED OFF. I WAS ABLE TO PUT IT IN PARK AND RESTART THE CAR LIKE NOTHING HAPPENED. THE FORD DEALERSHIP SAID THERE WERE ERROR CODES BUT THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS FIXED TOLD US TO KEEP DRIVING IT UNTIL IT HAPPENED AGAIN. WE WERE NOT HAPPY. TODAY 9/7/13, THIS TIME THE CAR STALLED AT A STOPLIGHT, BUT THE POWER STAYED ON OIL LIGHT WAS ON. THERE WERE NO RPMS. HAD TO PUT CAR IN PARK AND RESTART. WE STARTED TO DRIVE TO THE DEALERSHIP AND IT STALLED A 2ND TIME ABOUT A HALF MILE AWAY SAME ISSUE EVERY TIME THE RED OIL LIGHT APPEARS. WE HAVE NO ANSWER TO WHAT IS CAUSING THIS PROBLEM.

WHILE SITTING IN A DRIVE-THRU WITH MY FOOT ON THE BRAKE, CAR LUNGED FORWARD. IT FEELS AS THOUGH SOMEONE HITS YOU FROM BEHIND. *JB

WHILE SITTING AT A LIGHT WITH MY FOOT ON THE BRAKE, CAR JUMPS/LUNGES FORWARD. IT FEELS AS THOUGH SOMEONE IS HITTING IT FROM BEHIND. *JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,440.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER BEGAN TO SMELL AN ELECTRICAL BURNING ODOR. THE VEHICLE WAS STOPPED ON THE SHOULDER AND BEFORE THE KEYS WERE REMOVED FROM THE IGNITION, FLAMES ENGULFED THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,617.

THE GAS AND BRAKE PEDAL ARE SO CLOSE TOGETHER THAT WHEN YOU PUSH ON THE BRAKE, YOU COULD ALSO BE PUSHING ON THE GAS PEDAL IF YOU HAVE NORMAL SIZED FEET. THIS CAUSES THE ENGINE TO RACE AND YOU STEP ON THE BRAKE HARDER WHICH PUSHES DOWN THE GAS PEDAL MORE AND CAUSES THE ENGINE TO RACE MORE. THIS HAS HAPPENED TO ME TWICE IN THE LAST MONTH. *TR

AFTER DRIVING A 1/2 MILE FROM MY HOME MY 2013 FORD ESCAPE OVERHEATED AND SAID "STOP SAFELY TEMPERATURE HIGH" OR SOMETHING TO THAT EXTENT. THE VEHICLE THEN BECAME INOPERABLE AND I MANAGED TO COAST TO A SAFE LOCATION. THE COOLANT CAP HAD EXPLODED OFF THE TANK AND MY MOTOR WAS COVERED WITH FLUID. THE DEALERSHIP KEEP MY CAR FOR 5 DAYS AND COULD NOT FIND A DIAGNOSIS BUT THEY DID MANAGE TO ADD 100 MILES TO IT AND USE ALL MY GAS. PRESENTLY THE VEHICLE SMELLS LIKE BURNT COOLANT WHILE DRIVING IT AND NOW IDLES HIGH IN PARK. I AM AFRAID TO DRIVE THE VEHICLE FOR SAFETY REASONS. FORD HAS NOT OFFERED ANY RESOLUTION OR HELP. I'M NOT SURE WHAT TO DO. THEY SAY MY VIN WASN'T PART OF THE RECALL BUT I FIND THAT HARD TO BELIEVE AND I AM DRIVING AROUND IN A TICKING FIRE HAZARD. *TR

THE ENGINE AIR FILTER ASSEMBLY IS CRACKING AT THE HOLDING SCREWS. I NOTIFIED FORD AND THEY REFUSE TO HONOR WARRANTY. REGIONAL CUSTOMER SERVICE MGR. [XXX] FOR FORD BASED IN PHOENIX IS DENYING CLAIM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I STARTED THE CAR AND AN "ENGINE FAULT FAILURE SERVICE NOW" CAME ONE. WHEN TRYING TO BACK UP IT WOULD IDLE VERY ROUGHLY AND JUMP FORWARD. WHEN YOU TURN IT OFF AND RE-START IT, IT WORKS FINE AGAIN. THIS IS THE 2ND TIME THIS HAS HAPPENED TO THIS CAR. IT WAS JUST SERVICED LAST WEEK FOR THE EXACT SAME ISSUE AND A MAP SENSOR WAS REPLACED. *TR

TWICE, WHILE BACKING UP, THE ENGINE HAS STALLED. THERE IS NO HESITATION OR WARNING FROM THE ENGINE THAT A STALL IS IMMINENT. THE ENGINE JUST CUTS OFF. CAR WILL RESTART FINE WITH NO ISSUES. IT HAPPENS EITHER WHEN THE ENGINE IS WARM OR COLD. *TR

MY WIFE AND 6 YEAR OLD GRAND DAUGHTER WERE TRAVELING EAST BOUND HIGHWAY 190 AND VEHICLE STARTED SMOKING FROM THE VENTS AND SHUT OFF IN TRAFFIC. MY WIFE WRESTLED THE STALLED CAR TO THE MEDIA WHERE ITT DIED. I HAD JUST TRADED A 2011 ESCAPE WITH A SIMILAR PROBLEM. IT ONLY HAD 28 K IN MILEAGE AND IT NEVER MADE WARRANTY.\ FORD WONT EVEN RETURN MY CALLS. *TR

WAS DRIVING ON MANETTO HILL ROAD IN PLAINVIEW, NY WHEN VEHICLE STALLED. NO POWER TO THE ACCELERATOR. KEPT PRESSING THE GAS, AND THE CAR DIDN'T MOVE. NO WARNING CHIMES, NO APPEARANCE OF ANYTHING WRONG-RADIO WAS PLAYING, AC, ETC. WAS ABLE TO PULL OVER (ROLL TO THE SIDE OF THE ROAD), PUT THE CAR IN PARK AND RESTARTED IT. THE COMPUTER THEN SHOWED "ENGINE FAULT SERVICE NOW" DROVE TO A LOCAL GAS STATION, THOUGH THE CAR WAS BUCKING AND DIFFICULT TO DRIVE. CAR WAS THEN TOWED TO DEALERSHIP SERVICE STATION. HAVE LEARNED THAT THERE ARE MULTIPLE TSB'S ISSUED FOR MY CAR, BUT NO RECALL. PARTS ARE NOT AVAILABLE SO THE CAR REMAINS AT DEALERSHIP SERVICE STATION. I WAS LUCKY I WAS NOT IN RUSH HOUR TRAFFIC OR ON/GETTING ON OR OFF A HIGHWAY WHEN THE CAR DIED. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED THEN. *TR

FIRST THING IN THE MORNING, AFTER CAR WAS OFF FOR MORE THAN 10 HOURS, I STARTED CAR TO SEE ENGINE FAULT SERVICE NOW" ERROR. BACKED A FEW FEET OUT OF GARAGE, TURNED OFF VEHICLE. TURNED VEHICLE BACK ON ABOUT 5 MINUTES LATER. NO ERROR. DROVE CAR FOR ABOUT 10-15 MINUTES. NO PROBLEMS. TURNED CAR OFF. RESTARTED CAR 70 MINUTES LATER TO SEE ENGINE FAULT SERVICE NOW ERROR APPEARED AGAIN. DROVE CAR FOR 10-15 MINUTES WITH HESITATION, LURCHING AND NEARLY STALLING. TURNED CAR OFF. TOOK TO DEALER NEXT DAY. THEY COULD NOT SEE THE ERROR IN THE COMPUTER. *TR

WHILE DRIVING THE VEHICLE ENGINE STALLS. NO LIGHTS, NO WARNING, IF GAS IS NOT ACCELERATED I HAVE LOST ENGINE 4 TIMES. 3 TIMES IT WOULDN'T START WHILE PARKED, AND 4 ADDITIONAL TIMES WHILE DRIVING THE ENGINE STALLED COMPLETELY, NO WARNING ON THE EXPRESSWAY IN CHICAGO. I DROVE STRAIGHT TO DEALER AND LEFT IT THERE, HAD TO PUT CAR IN NEUTRAL IF I LET OFF THE GAS IN ORDER TO REV ENGINE TO KEEP FROM STALLING A 5TH TIME. THIS HAS HAPPENED OVER AND OVER THE LAST FEW WEEKS. THE DEALER (FAIR OAKS FORD, NAPERVILLE, IL) IS TELLING ME THERE ARE NO 'CODES' SHOWING ANYTHING IS WRONG. THIS VEHICLE IS UNSAFE TO DRIVE AND HAS 7,000 MILES. I HAVE BROUGHT VEHICLE IN TWICE FOR THE SAME ISSUES, THUS FAR TO NO AVAIL. I CANNOT DRIVE THIS VEHICLE IN THIS CONDITION. IT'S UNSAFE AND THERE IS NO REMEDY. *TR

1ST INCIDENT: WHILE DRIVING THRU A STORE PARKING LOT AT ABOUT 10 MPH AND FURTHER REDUCING THE SPEED TO PARK, THE ENGINE QUIT WITHOUT WARNING. AFTER ENGAGING PARK, I WAS ABLE TO RESTART THE ENGINE NORMALLY. NO CHECK LIGHT REMAIN LIT. VEHICLE MILEAGE 4850 - WEATHER CONDITION: ABOUT 85 DEG - HUMID - 10:00~11:00 AM - SECOND WEEK IN JULY 2013 2ND INCIDENT: WHILE DRIVING AT APPROX 25 MPH AND REDUCING SPEED TO TURN INTO A PARKING LOT THE ENGINE STOPPED. NO PREVIOUS WARNING OR SYMPTOMS. CAR WAS IN THE MIDDLE OF THE STREET FACING ONCOMING TRAFFIC. I WAS ABLE TO SAFELY PULL OVER INTO A SAFE SPOT. AFTER ENGAGING PARK, I WAS ABLE TO RESTART THE ENGINE NORMALLY. NO CHECK LIGHT REMAIN LIT. VEHICLE MILEAGE 5100 - WEATHER CONDITION: ABOUT 85 DEG - HUMID - 19:00~19:30 PM - LAST WEEK IN JULY 2013 TODAY 08/02/2013 CAR WAS CHECKED BY FORD DEALER. AFTER A FULL MORNING CHECKING THE CAR, NO FAULT OR CODE ERROR DETECTED. I AM AFRAID OF A POTENTIAL SAFETY HAZARD WHILE DRIVING ON HIGHWAYS. WEB HAS MANY REPORTS OF THIS TYPE ON BRAND NEW 2013 FORD ESCAPES. WHAT IS GOING ON? *TR

DRIVING APPROX. 15/20 MPH ON A SIDE STREET. WENT TO BACKUP AND TURN AROUND AND THE ENGINE JUST SHUT DOWN. I WAS ABLE TO RESTART WITH NO ISSUES. I'M GLAD I WASN'T ON THE HIGHWAY WHEN THIS HAPPENED. ON 08/02/13, WENT TO MY DRIVEWAY TO START THE CAR. I GOT A "ENGINE FAULT SERVICE NOW" ERROR. VEHICLE WAS JUMPING AND SEEMED LIKE IT WAS STRUGGLING TO GO PAST 25/30 MPH. SEEMED AS THOUGH YOU WERE DRIVING WITH THE PARKING BRAKE ON ALONG WITH THE JUMPING OF THE VEHICLE. I PARKED IT BACK IN THE DRIVEWAY AND HAD TO DRIVE MY DAUGHTERS RELIABLE 05 HONDA TO WORK. CALLED FORD TO TOW MY VEHICLE IN FOR SERVICE. PURCHASED IN NOV/2012. HAS APPROX. 13000 MILES. *TR

I WAS DRIVING ON THE HIGHWAY, NO OTHER VEHICLES AROUND, NO OVERPASSES, ETC. MOONROOF EXPLODED OVER MY HEAD. GLASS WAS FACING UPWARDS LIKE A VOLCANO. SOUNDED LIKE A GUNSHOT GOING OFF OVER MY HEAD. FORD REFUSED TO COVER THIS DEFECT. CAR IS ONLY 7 MONTHS OLD. *TR

THE "ENGINE FAULT SERVICE NOW" LIGHT CAME ON AND VEHICLE CHUGGED AND LURCHED. BROUGHT TO DEALER THE NEXT DAY AND COMPUTER DIAGNOSIS SHOWED NOTHING APPEARED. I EVEN TOOK A PICTURE OF THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES SINCE. THIS MATTER SHOULD BE INVESTIGATED FURTHER SINCE I HAVE NOTICED MANY COMPLAINTS ON THIS. THANK YOU. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED WITHOUT THE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN FOR REPAIR BUT WAS NOT YET DIAGNOSED.THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6,800. THE VIN WAS UNAVAILABLE.

2013 FORD ESCAPE SEL 2.0L. RECURRENT ISSUES WITH "ENGINE FAULT SERVICE NOW" DISPLAYING WHEN CAR IS STARTED (FIRST INSTANCE AT 5817 MILES, NOW AT 11K AND STILL HAPPENING). RESULTS IN ROUGH IDLE, POOR SHIFTING, HARSH ACCELERATION. CAN BE RESET WITH RESTART SO THE ERROR MUST BE VISIBLE AND THE CAR DRIVEN (IN TERRIBLE AND UNSAFE CONDITION) SO THE DEALER CAN VALIDATE THE CONDITION. CONDITION VALIDATED AT DEALER TWICE (HAS OCCURRED FIVE TIMES TOTAL) COMPUTER HAS BEEN RESET TWICE, MAP SENSOR HAS BEEN REPLACED. ISSUE STILL OCCURRING WITH NO PROPOSED REPAIR TO RESOLVE. *TR

STARTED IGNITION AND AUTOMATICALLY DISPLAYED MESSAGE - ENGINE FAULT SERVICE ENGINE NOW. PULLED OUT OF HOME DRIVEWAY AND WHEN ACCELERATED ON THE GAS, VEHICLE JERKED SEVERELY. PULLED OVER AND TURNED OFF THE VEHICLE AND RESTARTED, THE SAME MESSAGE AND JERKING OCCURS. LATER THAT DAY I STARTED THE VEHICLE, THE MESSAGE WENT AWAY AND HAD NO JERKING UPON ACCELERATING. THIS "ENGINE AT FAULT" IS A SERIOUS CONCERN IF THIS OCCURS WHILE DRIVING. TOOK THE VEHICLE A COUPLE WEEKS AGO ABOUT THE SAME ISSUE TO A DEALERSHIP AND TOLD THEM THE SITUATION, HOWEVER THE MESSAGE DID NOT APPEAR ON DISPLAY. THEIR CONCLUSION WAS IF THE ENGINE FAULT MESSAGE WAS NOT ON DISPLAY, THEN THE VEHICLE SHOULD BE FINE. *TR

VEHICLE WITH APPROXIMATELY 4000 MILES STALLS WHILE DRIVING. THE VEHICLE HAS STALLED 3 TIMES IN THE LAST 15 DAYS, TWICE WHILE DRIVING ON MAJOR ROADS WITH AVERAGE SPEED BEING ABOUT 45 MPH. THE VEHICLE LITERALLY JUST TURNS OFF. IT DOESN'T SHAKE, JERK, MAKE ANY NOISE, NOTHING, JUST TURNS OFF. I GET A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW." IT IS A VERY SCARY SITUATION TO EXPERIENCE. SINCE THE CAR JUST DIES AT FULL SPEED THE MOMENTUM OF THE CAR KEEPS THE CAR MOVING BUT OBVIOUSLY AT A MUCH SLOWER PACE. THIS LAST SUNDAY, JULY 14, 2013 THE CAR STALLED ON A VERY BUSY, MAJOR ROAD, SO I WAS IN A VERY CLOSE CALL FOR AN ACCIDENT. THE CARS BEHIND ME DID NOT SEE MY HAZARD LIGHTS ON AND DIDN'T REALIZE I HAD STALLED. ALL I HEARD WAS THE SCREECHING OF BRAKES BEHIND ME. I WAS GETTING YELLED AT, FLIPPED OFF, YOU NAME IT, BUT THERE WAS NOTHING I COULD DO BUT HOPE THAT THE MOMENTUM WOULD BE ENOUGH TO ALLOW ME TO PULL OVER TO RIGHT LANE UNTIL I COULD COME TO A STOP IN A SAFE PLACE. ON JULY 11, 2013, I TOOK IT TO THE DEALER, THEY REPLACED THE MAP SENSOR AND SAID THE PROBLEM WAS FIXED. WHEN IT STALLED AGAIN ON THE SUN, 7/14/13, I TOOK ANOTHER DAY OFF WORK TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY TELL ME IT NEEDS ANOTHER 2 PARTS DUE TO TECHNICAL SERVICE BULLETIN 137-5. NOW I'M WAITING FOR THE PARTS TO COME IN AS THEY ARE ON A NATIONWIDE BACK ORDER. I UNDERSTAND LEMON LAW REQUIRES THE SAME THING TO HAPPEN 3-4 TIMES HOWEVER I DON'T WANT TO RISK THE 3RD OR 4TH TIME BEING THE TIME I DON'T MAKE I

VEHICLE DISPLAYED MESSAGE SERVICE ENGINE FAULT SERVICE ENGINE NOW ON START UP. IMMEDIATELY SHUT DOWN AND RESTARTED. MESSAGE WENT AWAY. NEXT DAY VEHICLE DISPLAYED SAME MESSAGE AND THEN BEGAN JERKING SEVERELY. TAKEN TO FORD DEALER. FORCED TO PAY FOR RENTAL! VEHICLE HAS 6800 MILES! DEALER NEVER GETS BACK TO ME WHEN THEY SAY THEY WILL. TRIED TELLING ME TO TAKE VEHICLE BACK WITHOUT THEM FIXING IT. SERIOUS SAFETY RISK AS VEHICLE JERK AND HESITATES UNCONTROLLABLY. VERY DANGEROUS IF OCCURRED WHILE ON ROADWAY. *TR

THE CAM PHAZOR USED IN THE 2013 FORD ESCAPE VARIABLE VALVE TIMING SYSTEM FAILED AFTER ONLY ONE WEEK AND 750 MILES. WE NOTICED THE VEHICLE WAS HARD TO START, IDLED ROUGH, AND HESITATED. THIS IS A BRAND NEW VEHICLE. WE PURCHASED THIS CAR IN EAST TENNESSEE ON JULY 4, 2013, AND IT WAS IN THE SHOP A WEEK LATER FOR A MAJOR ENGINE REPAIR. SO GLAD IT DID NOT BREAK DOWN ON THE INTERSTATE AND LEAVE US STRANDED, BUT THE POTENTIAL IS THERE IF FORD HAS A BAD BATCH OF CAM PHAZORS ON 2013 FORD ESCAPES. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE ENGINE FAILURE SERVICE SOON WARNING MESSAGE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. IN ADDITION, UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 17,000. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE WAS STARTED AND THE ENGINE FAULT MESSAGE WARNING LIGHT ILLUMINATED AS THE VEHICLE HESITATED AND JERKED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE ENGINE SENSOR. THE DEALER CLEANED THE ENGINE SENSOR HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 2,700.

FOR THE FOURTH TIME IN 4 MONTHS THE"ENGINE FAULT. SERVICE NOW." MESSAGE DISPLAYED. ANOTHER DAY OF WORK MISSED TO BEING THE VEHICLE INTO THE DEALER. THANKFULLY I BOUGHT THE SERVICE PACKAGE BUT IT WAS FOR 'JUST IN CASE' NOT A MONTHLY VISIT. THE DEALER STAFF HAS BEEN VERY CLOSE-LIPPED ABOUT THE HISTORY OF THIS EVENT HAPPENING ON MANY OTHER OF THESE SAME VEHICLES. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING IDLE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED FORWARD, CAUSING HER TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN TAIL BONE AND HEAD INJURIES. A POLICE REPORT WAS FIELD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE AIR BAG FAILURE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 847. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 700. *TR

WHILE DRIVING, IN HUMID WEATHER CONDITIONS THE VEHICLE LOST POWER AND BEGAN LURCHING, SHUDDERING AND JERKING. CENTER, DRIVER SIDE SCREEN (BEHIND STEERING WHEEL) DISPLAYED "ENGINE FAULT - SERVICE NOW". WAS ABLE TO DRIVE ABOUT A MILE BACK HOME IN "LIMP MODE". I SHUT OFF THE ENGINE, WAITED AND THEN RESTARTED AND ALL SEEMED OK. NEXT DAY I WENT TO THE FORD DEALER'S SERVICE AND EXPLAINED THE PROBLEM. THEY COULD NOT PULL ANY CODES AND SAID IT WAS PROBABLY JUST A "FLUKE". ... IT'S HAPPENED AGAIN TWICE MORE THIS WEEK SINCE THEN. IT'S NOT A "FLUKE". FORD ENGINEERS NEED TO GET INVOLVED HERE TO DETERMINE THE CAUSE OF THE PROBLEM, AND COMMUNICATE WITH THE DEALER SERVICE CENTERS, AND ISSUE A TSB FIX OR RECALL. IT'S BECOME A SERIOUS PERFORMANCE AND RELIABILITY CONCERN, AND A VERY SERIOUS SAFETY ISSUE AS WELL. I CAN FIND SIMILAR COMPLAINTS TO MINE ALL OVER THE INTERNET, YET FORD CLAIMS IGNORANCE OF ANY PROBLEMS.???? *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE FAILED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. IN ADDITION, THE INFORMATION SCREEN CENTER ADVISED THAT THE ENGINE NEEDED SERVICE AND THAT THE VEHICLE SURGED AND STALLED SIMULTANEOUSLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED; WHICH LOCATED THE FAILURE AT THE MAP SENSOR. THE MAP SENSOR WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,558 AND THE CURRENT MILEAGE WAS 5,769.

MY CAR HAS OVERHEATED TWICE AFTER THE RECALL FIX. MY COOLANT WAS VIOLENTLY BOILING OVER. MY TRANSMISSION IS ALSO GROSSLY SHIFTING INCORRECTLY. I ALMOST GOT HIT BY ANOTHER CAR WHEN I WAS TRYING TO MERGE ONTO THE FREEWAY SINCE IT WASN'T GOING TO THE NEXT GEAR. THE TRANSMISSION REDLINED AND THEN SHIFTED. I CHECKED MY OBT AND I'M NOT GETTING ANY CODES FOR THESE PROBLEMS. I'M NOT SURE WHAT TO DO ANYMORE SINCE ANYTIME I'VE BROUGHT MY CAR IN THEY HAVEN'T FOUND ANY ISSUES. I'VE BROUGHT MY CAR IN SEVERAL TIMES ABOUT THE ENGINE AND TRANSMISSION AND NO ISSUES HAVE BEEN FOUND. I DRIVE THROUGH THE SANTA CRUZ MOUNTAINS EVERY WEEK AND I'M AFRAID ONE DAY MY ENGINE WILL CATCH ON FIRE (HILLY ROADS AND LOW SPEEDS CAUSE THE ENGINE TO RUN HOT). IT WOULD BE DISASTROUS FOR THE STATE OF CALIFORNIA IF A WILDFIRE WAS STARTED DUE TO THIS CAR. *TR

WHEN THE START BUTTON OF THE VEHICLE IS PRESSED, THE INSTRUMENT CLUSTER AND SYNCH PANEL OF THE VEHICLE WILL ENERGIZE BUT THE STARTER MOTOR WILL NEITHER TURN OVER NOR ENGAGE. THIS PROBLEM IS INTERMITTENT AND HAS NEITHER BEEN REPRODUCED NOR CORRECTLY DIAGNOSED AT A FORD DEALER SERVICE DEPARTMENT. NO ERRORS CODES HAVE EVER BEEN RECOVERED FROM THE VEHICLE IMMEDIATELY FOLLOWING THE MALFUNCTION WHEN A FORD MECHANIC HAS SEARCHED THE SYSTEM. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP MULTIPLE TIMES WITH NONE OF THE ATTEMPTS TO CORRECT THE PROBLEM BEING SUCCESSFUL.

HAD REGULAR OIL CHANGE ON 4/15/13 AND ABOUT A WEEK AFTER. WHILE COMING TO A STOPPED THE VEHICLE JUST STALLED WITHOUT WARNING. HAD TO COME TO COME TO COMPLETE STOP TO PUT CAR IN PARK AND RESTART. RAN VEHICLE HEALTH REPORT--NL. WENT TO DEALER WHO DID OIL CHANGE AND SAID THEY NEVER HEARD OF THIS CAR DOING IT . IF HAPPENED AGAIN CALL ROADSIDE. 05/29/13 AT 545PM CAR STALLED AGAIN NO WARNING. CALLED CROWN FORD SET UP APPT FOR MON. 06/10. 6/7/13 558AM CAR AGAIN STALLED AT ABOUT 35 MPH NO WARNING HAD TO PUT IN NEUTRAL APPLY BRAKE TO RESTART SINCE I WAS ON ROAD WITH NO SHOULDER AND MID CURVE. KEEP APPT FOR MON. AT ABOUT 423PM THAT DAY STARTED CAR AND ENGINE FAULT NOTED ON START TRIED TO DRIVE OUT OF PARKING GARAGE. CAR WAS MISSING AND BARELY MOVING. TRANSMISSION MADE LOUD CLUNK NOISE. COASTED CAR DOWN PARKING GARAGE SO TOW TRUCK WOULD BE ABLE TO ACCESS IT. TOWED TO CROWN FORD. OFFERED VEHICLE HEALTH REPORT I RAN STATING IT WAS POWERTRAIN ISSUE. THEY DECLINED NEEDED IT. CHECKED AND REPLACE MAP SENSOR. PICKED UP ON 6/11/13 AND 06/12/13 STALLED AGAIN EARLY IN THE MORNING ABOUT 600AM AND THEN I WAS ADVISED TO BRING BACK TO DEALER. STALLED AGAIN ON WAY TO DEALER APPROXIMATELY 1130 AM. ADVISED SERVICE DEALER THEY RAN DIAGNOSTIC FOR THE NEXT WEEK WHICH ALL CAME BACK NORMAL. SERVICE MANAGER DROVE ON 06/17 AND STATED PROBLEM REPRODUCED AND WOULD REPLACE THROTTLE BODY.THIS WAS DONE AND I PICKED UP ON 06/21. 06/23 AT APPROXIMATELY 204 PM CAR STALLED AGAIN...RESTARTED AFTER PUTTING IN NEUTRAL UNA

IN APRIL, WHILE PROCEEDING THROUGH AN INTERSECTION, THE VEHICLE LOST ALL POWER AND STALLED OUT IN THE MIDDLE OF THE ROAD. I WAS ABLE TO QUICKLY RESTART THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED AND ENGAGED INTO DRIVE, IT SEEMED TO GET A SURGE OF POWER, ACCELERATING AT A FASTER SPEED THAN NORMAL. ON 6/16/2013, I WAS DRIVING MY VEHICLE TO THE STORE. DURING THE TRIP, IT FELT LIKE THE VEHICLE WAS LAGGING, AS IF I WAS DRIVING WITH THE PARKING BRAKE ON. I VERIFIED THAT THE PARKING BRAKE WAS NOT ON, AND THE VEHICLE WAS IN DRIVE (NOT THE "S'" MANUAL SHIFT POSITION). ON THE WAY HOME (APPROXIMATELY 45 MINUTES LATER), WHILE PULLING AWAY FROM A STOP SIGN, THE ENGINE LOST ALL POWER, STALLING THE VEHICLE. I WAS GOING DOWNHILL, SO I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD. THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE USUALLY STARTS IMMEDIATELY WITH THE PUSH BUTTON START, BUT THIS TIME IT DID NOT, I HAD TO HOLD THE PUSH BUTTON DOWN FOR APPROXIMATELY 5 TO 7 SECONDS BEFORE THE VEHICLE STARTED. WHILE DRIVING HOME AFTER THIS, IT AGAIN FELT LIKE THE VEHICLE WAS LAGGING, OR AS IF THE BRAKE WAS ON WHILE I WAS DRIVING. *TR

INSIDE REAR HATCH HANDLE CAME OFF WHEN PULLING THE HATCH DOWN TO CLOSE. TOOK TO DEALER AND THEY FOUND A SCREW INSIDE THE HATCH PANEL HAD CAME OUT. REPLACED WITH NEW SCREW THEN SNAPPED HANDLE BACK IN PLACE. THIS HANDLE IS WEAK AND POORLY DESIGNED. ESPECIALLY SINCE IT IS JUST SNAPS ON. THE STRESS THE HANDLE AND PANEL MUST TAKE AS TO PULL THE WEIGHT OF THE HEAVY HATCH DOWN BEFORE YOU CAN PLACE YOUR HAND ON THE OUTSIDE OF THE HATCH TO CLOSE NEEDS TO BE REDESIGNED IN THE NEWER MODELS. I AM NOW NOT SO RELAXED WHEN CLOSING THE HATCH ON MY OWN CAR. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT A BANGING NOISE WAS HEARD FROM THE REAR WHEN DRIVING OVER BUMPS AND THE FRONT END WOULD EXHIBIT AN ABNORMAL CREEPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER TIGHTENED THE REAR END LINKS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 07/10/13*LJ THE CONSUMER STATED AS OF 6/25/2013 THE FRONTEND NOISE HAD WORSENED. THE CONSUMER DROVE TWO OTHER VEHICLES THAT HAD NO FRONT END NOISE. UPDATED 07/19/2013 *JS

I PULLED INTO THE SERVICE STATION FOR FUEL. THE ATTENDANT PLACED THE GAS PUMP NOZZLE INTO MY VEHICLES NEW STYLE CAPLESS GAS TANK AND BEGAN TO FILL THE TANK FULL OF FUEL. ONCE THE TANK REACHED THE LIMIT THE NOZZLE SHUT OFF, WHEN THE ATTENDANT WENT TO REMOVE THE NOZZLE IT WOULD NOT RELEASE FROM THE CAR. FOR OVER 2 HOURS MY CAR WAS ATTACHED TO THE NOZZLE, UNTIL THE GAS STATION OWNER CAME AND HAD TO USE A SCREWDRIVER TO PRY IT OUT. GOOD THING BY LAW IN NJ A ATTENDANT MUST BE THEIR WHEN THE STATION IS OPEN OR I WOULD HAVE BEEN STUCK, THEIR WAS NO PHONE RECEPTION. *TR

WAS DRIVING DOING 40MPH WHEN OUT OF NO WHERE I RECEIVED A MESSAGE INSTRUCTING ME TO IMMEDIATELY PULL VEHICLE OVER AND SHUT DOWN DUE TO ENGINE OVERHEATING. NEVER RECEIVED A "LOW COOLANT" LIGHT, JUST A SUDDEN WARNING TO PULL OVER. HAD TO BE TOWED FROM THE INCIDENT. LUCKILY NO ONE WAS INJURED AND THERE WERE NO ACCIDENTS AS IT WAS A TWO LANE, ONE WAY, STREET WITH NO SHOULDERS. OPENED THE HOOD AND I HAD ABSOLUTELY NO ENGINE COOLANT. ALSO NOTICED THAT THE ENGINE WAS IN FACT VERY HOT. I AM CONCERNED THAT THIS HAS CAUSED ENGINE DAMAGE ON MY BRAND NEW VEHICLE. *TR

CAR WAS RECALLED IN DECEMBER WITH 786 MILES ON IT DUE TO RECALL NOTICE 12S41 AND WAS KEPT IN THE SHOP FOR REPAIR FROM DECEMBER 3RD, 2012 TO DECEMBER 20TH, 2012. WHILE GETTING AN OIL CHANGE ON MAY 17TH, 2013 IT WAS DISCOVERED THAT THE ENGINE HAS AN OIL LEAK AS WELL AS THE STEREO BUTTONS WORKING INTERMITTENTLY. THE CAR IS NOW BEING BROUGHT IN TODAY FOR AN UNKNOWN TIME OF REPAIR. THE CAR WAS BRAND NEW WHEN PURCHASED ON NOVEMBER 24TH, 2012 AND ONLY HAD 6,428 MILES AT THE TIME THE RECENT OIL LEAK AND STEREO MALFUNCTION WAS DISCOVERED. *TR

REPEATED SERVICE ON THE CAR WITH HEALTH REPORT STATING POWERTRAIN FAULT-SERVICE IMMEDIATELY. WITH THE HELP OF THE BBB FORD SENT A FIELD SERVICE REPRESENTATIVE TO DEALER AND REPLACED SEVERAL ITEMS. PICKED UP THE CAR APRIL 28 AND IT SEEMED IMPROVED. ON MAY 25TH CAR EXPERIENCED THE SAME PROBLEM. RAN HEALTH REPORT AND IT STATES "URGENT-POWERTRAIN FAULT/REDUCED POWER. WE HAVE HAD THE CAR INTO FORD MANY TIMES FOR THIS PROBLEM AND THEY ACT AS IF NO ONE EVERY HAS HAD THIS ISSUE BEFORE. I HAVE READ YOUR REPORT REGARDING THE PROBLEMS WITH ECOBOOST AND FEEL THAT OUR PROBLEMS WITH THE CAR ARE THE SAME. *TR

VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR A CLICKING/CLUNKING SOUND COMING FROM THE FRONT END. TSB 13-3-2 AND TSB 13-5-11 HAVE BEEN PERFORMED BUT THE PROBLEM STILL EXISTS. VEHICLE HAS BEEN AT THE DEALER THREE OTHER OCCASIONS FOR TSB'S. ENGINEER SUPPOSEDLY COMING TO DEALER 5/28/13 TO CHECK VEHICLE. *TR

THE CAR WAS PARKED, I TURN ON THE ENGINE MY SON WAS IN THE FRONT PASSENGER SIDE WITH HIS RIGHT LEG OUT THE CAR AND DOOR OPEN. I WAS PACKING SOME STUFF TO THE BACK SIT. WHEN THE SUV WENT ON REVERSE WHILE THE GEAR WAS ON PARK. THERE IS NO EXPLANATION OF HOW THE CAR WENT ON REVERSE. THE RIGHT DOOR WAS OPENED AND HIT A BRICK FENCE THAT WAS ON THE SIDEWALK THE INSIDE PANEL OF THE BROKE WITH THE IMPACT AND CUT MY SON'S LEG. AMBULANCE TOOK HIM TO THE EMERGENCY ROOM AND 10 STITCHES INSIDE AND OUTSIDE WERE DONE TO HIS LEG. I COMPLAINT TO FORD AND THEY TOLD ME TO TAKE THE CAR TO THE DEALER WHERE I PURCHASED THE CAR 4 DAYS BEFORE THE ACCIDENT FOR PROPER INSPECTION. THE PROCESS MAY TAKE 1 TO 2 MONTHS. I RECEIVED A CALL FROM SERVICE DEPT SAYING THE THERE WHERE NO MECHANICAL PROBLEMS FOUND AND TO PICK UP THE CAR.POLICE REPORT WAS SUBMITTED AND NO LEGAL PAPERWORK WAS RECEIVED YET FROM FORD. THERE ARE OTHER PEOPLE COMPLAINING ABOUT SOMETHING SIMILAR HAPPENED BUT FORD IS NOT RECOGNIZING THE PROBLEM. HOW I KNOW THAT A PROPER INSPECTION WAS MADE AND THAT THIS CAR IS SAFE? *TR

I JUST LEASED A NEW CAR, A 2013 FORD ESCAPE WITH A 2.0 L ECOBOOST ENGINE. I HAD ONLY FILLED THE TANK ONCE BEFORE I NOTICED SERIOUS PROBLEMS; WHENEVER I CAME TO A STOP, THE ESCAPE WOULD SHUDDER AND STALL OR SIMPLY TURN OFF. IT HAPPENED ON MULTIPLE OCCASIONS DAILY FOR ABOUT A WEEK BEFORE I COULD TAKE IT TO THE SHOP. AS A SURGEON, I TYPICALLY GET OFF MUCH LATER THAN THE FORD DEALERSHIP WAS OPEN. THEY HAVE TAKEN IT FOR REPAIR, BUT IT WAS PRETTY SCARY BECAUSE IT WOULD SHAKE AND RATTLE WHEN ACCELERATING SOMETIMES AND I WAS CONCERNED IT MIGHT STALL MID INTERSECTION. LUCKILY IT ONLY STALLED WHEN I HAD COME TO A STOP. *TR

THE ENGINE HAS DIED AND SHUT OFF WHILE DRIVING DOWN A HIGHWAY AT 40 MILES PER HOUR TWICE. TOOK THE VEHICLE TO DEALERSHIP AND NO PROBLEM WAS FOUND. ONE WEEK LATER ON MAY 17 THE VEHICLE DIED WHILE PULLING OUT INTO TRAFFIC. THE DRIVER HAD TO VEER UNPOWERED OFF THE ROAD TO AVOID A HEAD ON COLLISION. ENGINE HAS SHUT DOWN FOUR TIMES WHILE DRIVING IN ONE WEEK. *TR