IT STARTED AS A RECALL. THERE WAS DANGER OF FIRE IN THE MOTOR. TOOK IN ON APRIL 21, 2014 AND TOLD IT WOULD BE BACK IN 2 DAYS. DOWN HILL FROM THERE. BAD WATER PUMP. WAITING FOR PARTS. THE MOTOR HAS BEEN TAKEN APART AND PUT BACK. DEALER TEST DROVE AND "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED TWICE. FORD HAS SAID THEY WOULD SEND A "NEW" MOTOR. THIS IS JULY 7TH AND I STILL DON'T HAVE MY CAR BACK. DEALER SAID THEY DON'T KNOW WHEN I WOULD GET IT. ALSO -- THE ESCAPE HAS A STEERING PROBLEM. IT HANGS WHEN YOU ARE TURNING OR CHANGING LANES DRIVING 70 MPH AND THEY CAN'T IDENTIFY THE PROBLEM. THEY SAY THAT FORD HASN'T HAD ANY COMPLAINTS. UPDATED 02/05/2015 *JS
2013 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
I AM FILING A COMPLAINT THAT AFTER MY RECALL SERVICE FOR THE RISK OF LOCALIZED OVERHEATING OF THE ENGINE CYLINDER HEAD THAT MAY LEAD TO OIL LEAK FIRES MY 2013 FORD ESCAPE STARTED OVERHEATING. THE ENGINE HEAT WENT FROM REGULAR HEAT TO MAXED OUT HEAT IN THE RED IN A MATTER OF SECONDS WITH NO WARNING OR TIME TO PULL OVER SAFELY!!!!! I PURCHASED MY FORD ESCAPE 2013 SEL IN APRIL OF 2013 AND USE MY CAR OFTEN FOR WORK SO HAVE PUT ON 23,000 MILES SO FAR. I GOT A LETTER OF A RECALL AND CALLED TO SCHEDULE MY RECALL ASAP ONLY ABLE TO GET AN APPOINTMENT 2 MONTHS OUT. I GOT MY 3 RECALLS OF ONLY ONE I WAS NOTIFIED OF PERFORMED JUNE 16TH 2014 AND PICKED UP MY CAR JUNE 20TH FROM SAN LEANDRO FORD THINKING AND HOPING I WOULD NOW BE DRIVING A SAFE VEHICLE. SHORTLY THEREAFTER I REALIZED MY RIGHT HEAD-LIGHT WASN'T WORKING SO TOOK IT BACK TO FIND OUT THE TECHNICIAN FORGOT TO PLUG MY HEADLIGHT IN. TWO WEEKS LATER I TOOK A TRIP OVER 300 MILES AWAY AND HAD NO TROUBLES AFTER MULTIPLE MTN PASSES UNTIL OUR FINAL CLIMB WHEN MY 2013 ESCAPE JUMPED FROM REGULAR ENGINE HEAT TO OVERHEATING AND MAXED OUT IN THE RED IN A MATTER OF SECONDS. WE PULLED OVER LET IT COOL AND TRIED AGAIN, OVERHEATED AGAIN AND HAD AN OIL BURNING SMELL WITH FEAR OF ENGINE CATCHING FIRE!! IMMEDIATELY MADE AN APPOINTMENT AT BISHOP FORD. CAR IS CURRENTLY AT FORD DEALERSHIP 6 HOURS FROM MY HOME WITH NO REASON AS TO WHY IT IS STILL OVERHEATING! FORD TECH (CORPORATE LOCATION) WAS NON-RESPONSIVE TO LOCAL TECH AND CAR IS UNSAFE TO DRIVE! WARNI
I WAS DRIVING ON IH 10 IN SAN ANTONIO GOING APPROXIMATELY 65 MILES PER HOUR IN MY 2013 FORD ESCAPE THAT I HAVE HAD FOR JUST OVER A YEAR. I HAVE APPROXIMATELY 19,500 MILES ON THESE TIRES. MY REAR PASSENGER TIRE BLEW OUT (LITERALLY THE TREAD BLEW RIGHT OFF THE SIDEWALL) AND RIPPED THE PLASTIC SKIRTING OFF MY PASSENGER SIDE OF MY CAR. WE CHANGED TO THE SPARE AND TOOK THE CAR TO THE DEALERSHIP WHERE I WAS TOLD MY CONTINENTAL CONTIPROCONTACT TIRE WOULD BE SENT BACK TO CONTINENTAL TO DETERMINE IF IT WAS COVERED UNDER WARRANTY- AFTER READING THE MULTIPLE COMPLAINTS, WE WILL NOW BE CHANGING ALL 4 OF OUR TIRES (THIS IS AFTER SPENDING ABOUT $175 YESTERDAY ON A NEW CONTINENTAL SO THAT WE COULD ATTEMPT TO FILE A WARRANTY CLAIM). THE TIRE IN QUESTION IS CONTINENTAL CONTI PRO CONTACT 235/55R 17. AT THIS POINT, THE BEST THAT WE CAN HOPE FOR IS THAT THEY WILL GIVE US "UP TO 62% REIMBURSEMENT" PER THE DEALER BECAUSE OF MY MILEAGE, REGARDLESS OF THE FACT THAT THERE WAS PLENTY OF TREAD DEPTH LEFT ON THE TIRE AND I HAD NOT PUNCTURED IT OR RUN OVER ANYTHING OTHER THAN ROADWAY. *TR
TL* THE CONTACT OWNS 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STARTED TO DECELERATE AS THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE DEALER STATED THAT THEY WERE UNABLE TO SERVICE THE VEHICLE AND NO REPAIRS WERE MADE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
CAR WAS DRIVEN IN THE MORNING AND RETURNED TO THE GARAGE AT ABOUT 1030AM. APPROXIMATELY 4 HOURS LATER THE CAR ON FIRE, MY DAD'S NEIGHBOR WOKE HIM FROM A NAP, THE FIRE DEPARTMENT WAS CALLED AND THEY CUT THE BATTERY LINE AND PUT THE FIRE OUT. THE ENTIRE INSIDE OF THE CAR IS MELTED AND TOTALED. THE FIRE DEPARTMENT INVESTIGATOR THE DAY OF THE FIRE SAID IT WAS "AIRBAG BRACKET ON THE LEFT SIDE ABOVE THE PASSENGER DOOR", AND THE ROOF ABOVE THE AIRBAG WAS A HOTSPOT. FORD IS NOT BEING RESPONSIVE, THE DEALER REFERRED US TO THE TOLL FREE CUSTOMER SERVICE LINE. THEY TOOK THE INFORMATION GAVE HIM A CLAIM NUMBER AND ASKED HIM WHAT HE WANTED! MY DAD'S NAME ADDRESS AND PHONE NUMBER IS BELOW, I AM HIS DAUGHTER AND MY EMAIL ADDRESS IS BELOW. HE IS 81 YEARS OLD AND VERY UPSET AND STRESSED ABOUT THIS. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD AFTER BEING STOPPED ON AN INCLINE. THE CONTACT MENTIONED THAT BOTH THE ACCELERATOR AND BRAKE PEDAL NEEDED TO DEPRESS IN ORDER TO ENSURE THAT THE VEHICLE WOULD NOT ROLL BACKWARDS. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT CONTACTED. THERE WAS NO DIAGNOSTIC TEST COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN DEALER WHO REPAIRED THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
TL ' THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE RETURN SPRING ON THE BRAKE PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. JCC
1.6L ECOBOOST: SERVICE ENGINE INDICATOR COMES ON. DEALER HAS DETERMINED SEVERAL INSTANCES OF ENGINE MISFIRE. INITIALLY TOO, A MORE URGENT INDICATOR LIGHT CAME ON (AMBER) INDICATING THAT THE COOLANT LEVEL IS LOW. A YET MORE URGENT INDICATOR LIGHT COMES ON (RED) INDICATING THE ENGINE IS OVERHEATING AND THE ENGINE IS REDUCED TO RUNNING ON TWO CYLINDERS. HOWEVER, THIS INDICATION APPEARED ONLY SHORTLY AFTER THE ENGINE WAS STARTED, AND SURELY AT THAT POINT, THE ENGINE WAS FAR FROM OVERHEATING. ON OTHER AND SUBSEQUENT INCIDENCES, ENGINE MISFIRES DURING THE FIRST SECONDS FOLLOWING START-UP. AFTER 3 TO 5 SECONDS, ENGINE USUALLY STOPS MISFIRING. ON A COUPLE OF OCCASIONS, THIS MISFIRE-AT-START-UP EVENT HAS BEEN ACCOMPANIED BY A FAINT ODOR OF ANTIFREEZE. THE MOST RECENT MISFIRE-AT-START-UP EVENT INCLUDED A FAINT SMELL OF SOMETHING/NOT FUEL OR OIL, AND GRAY SMOKE FROM THE EXHAUST. BECAUSE DEALER HAS TESTED THE COOLING SYSTEM (OKAY) AND NO HINT OF COOLANT HAS BEEN FOUND ON THE GROUND OR ENGINE COMPARTMENT, I'M NOW ASSUMING THAT COOLANT IS GETTING INTO ONE OR MORE OF CYLINDERS, EITHER FROM THE ENGINE HEAD OR FROM THE TURBO CHARGER (IT IS WATER-COOLED, I'M TOLD) AND IS THEN COMING OUT OF THE EXHAUST. BOTH TAIL PIPES ARE CARBONED UP. MENTION OF IS MADE ON SEVERAL WEB POSTS AND IS APPARENTLY A COMMON OCCURRENCE WITH ECOBOOST ENGINES?? BASED ON MY VAST (HIGH SCHOOL) KNOWLEDGE OF CHEMISTRY AND THE OXIDATION PROCESS, THAT JUST AIN'T RIGHT. I HAVE ASKED FMC TO REPLACE THE VEHICLE. THEY HAVE THUS F
ON SAT JUNE 7, 2014 I NOTICED THE DRIVERS SIDE AIRBAG LIGHT WAS SOLID YELLOW AND STAYED ON UNTIL I RETURNED HOME THAT EVENING. ON MONDAY JUNE 10TH, I GOT UP AND WENT TO THE STORE AND NOTICED IT WAS OFF. SINCE THEN IT HAS CAME ON AND WENT BACK OFF AT VARIOUS STAGES OF DRIVING, FROM HIGHWAY SPEEDS TO AN IDLE AT A TRAFFIC LIGHT. ALSO, THE PASSENGER SIDE AIR BAG LIGHT DOES DO NOT COME ON WHEN MY GRANDDAUGHTER IS SITTING IN THE FRONT SEAT, SHE IS 14 YEARS OLD AND WEIGHS APPROX 90#. I HAVE TAKEN IT TO THE FORD DEALER IN COOKEVILLE TENNESSEE AND THEY KEPT IT OVER NIGHT AND ADVISED ME THAT THEY COULD NOT DUPLICATE THE ISSUE AND NO REPAIRS WERE PERFORMED. THEY HAVE TOLD ME THAT SINCE THEY COULD NOT DUPLICATE THE ISSUE THERE WAS NOTHING THEY COULD DO AND THE VEHICLE WAS "SAFE" TO CONTINUE TO DRIVE AS NORMAL. ON THE WAY HOME FROM THE DEALERSHIP, THE DRIVERS SIDE AIR BAG LIGHT CAME BACK ON AND HAS SINCE WENT OFF AND ON SEVERAL TIMES SINCE THEN. I DO HAVE PICTURES THAT ARE TIME AND DATE STAMPED OF EACH SUBSEQUENT INCIDENT AND THE SPEED AND ODOMETER READING AT THE TIME. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INDICATING THE AIRBAG SYSTEM WAS DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 24,000.
ON THE FIRST INCIDENT I WAS SLOWING DOWN TO MAKE A LEFT TURN IN A BUSY INTERSECTION. THE SERVICE ENGINE NOW DEFAULT LIGHT CAME ON AND THE CAR STALLED. I WAS NEARLY KILLED AS CARS HAD TO SWERVE TO GO AROUND ME. THE SECOND AND THIRD INCIDENTS HAPPENED AS I SLOWED DOWN TO MAKE A RIGHT HAND TURN. THE CAR HAS ALSO STALLED AT STOP SIGNS. *TR
VEHICLE SPUTTERED AND SHUT OFF WHILE IN TRAFFIC AT APPROX. 35 MPH. THIS HAS HAPPENED 3 MORE TIMES, IT IS NOW AT THE DEALER FOR THE 4TH TIME IN ATTEMPT TO REPAIR. FORD HAS SO FAR BEEN UNABLE TO PROVIDE THE DEALER WITH AN ADEQUATE EXPLANATION OR FIX. THE DEALER HAS BEEN MORE THAN COOPERATIVE BUT IS AT THE MERCY OF FORD. A VEHICLE SHUTTING OFF FOR NO APPARENT REASON AND WITHOUT WARNING COULD LEAD TO SERIOUS INJURIES. *TR
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE CONTINUOUS TO HAVE ISSUES RELATED TO RECALL. *SMD THE CONSUMER STATED THE RADIO WOULD SHUT OFF AND WOULD NOT TURN BACK ON. WHEN IT SHUT OFF, A 911 ERROR MESSAGE APPEARED. THE SPEAKER VOLUME WOULD GET HIGH AND THEN GO LOW. THE CONSUMER ALSO NOTICED, THE ENGINE COOLANT LEVEL DROPPED BELOW THE MINIMUM LEVEL ON SEVERAL OCCASIONS, WHICH RESULTED IN THE ENGINE LIGHT ILLUMINATING. THE DEALER FOUND A LEAK, WHICH WAS CAUSED BY THE WASHER NOT SEALING PROPERLY. THE CONSUMER STATED PRIOR TO THE RECALL, THERE WERE NO ISSUES WITH COOLANT LOSS.*JB
I HAVE 2013 FORD ESCAPE TITANIUM.I HAVE TO HAVE THE CAR TOWED INTO COUGHLIN FORD, JOHNSTOWN, OH TWICE. THIS IS WHAT THE CAR WAS DOING. VEHICLE BUCKED AND LURCHED AND WENT INTO LIMP MODE. THE CAR QUIT AND WOULD NOT RESTART. I CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO COUGHLIN FORD, JOHNSTOWN, OH. COUGHLIN CALLED AND SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. ON THE SECOND OCCASION THE CAR RAN VERY ROUGH, THE ENGINE FAULT LIGHT CAME ON. AGAIN IT DID THE SAME PROBLEM. COULD BARELY GET IT HOME. I WAS ON A BUSY HIGHWAY NEARLY BEING HIT BOTH TIMES. AGAIN THE CAR WAS TOWED TO COUGHLIN FORD. LATER WAS CALLED SAYING THEY COULD NOT DUPLICATE THE PROBLEM. WE ARE SENIOR CITIZENS AND VERY AFRAID TO TAKE THE CAR ANYWHERE. TWICE WE HAVE HAD TO RENT A CAR. *JS
SINCE OUR 2013 FORD ESCAPE HAD THE FORD RECALL 13S12C AND 13S12D COMPLETED IN EARLY APRIL, THE VEHICLE FUEL MILEAGE HAS DROPPED BY AN AVERAGE OF 2 MPG. SOME AERODYNAMIC FEATURES OF THE VEHICLE WERE COMPROMISED UNDER THE RECALL TO HELP KEEP THE ENGINE FROM OVER HEATING AND STARTING A FIRE. ITS A GOOD THING WE LEASED THIS VEHICLE BECAUSE WE WILL BE RETURNING IT TO THE DEALER WHEN THE LEASE IS UP AND MOST LIKELY WILL NOT PURCHASE A FORD VEHICLE TO REPLACE IT. BUYER BEWARE OF 2013 FORD ESCAPES BUILT IN LATE 2012 AND EARLY 2013 WITH THE 1.6 LITER ECOBOOST ENGINE. *TR
VEHICLE BUCKED, LURCHED AND WENT INTO "LIMP MODE" AND WOULD NOT ACCELERATE OVER 40 MPH ON A 70 MPH INTERSTATE HIGHWAY (JUST AS I WAS TRYING TO ENTER THE HIGHWAY) ENGINE SERVICE LIGHT CAME ON AND I CALLED FORD ROADSIDE TO HAVE IT TOWED TO THE DEALERSHIP. THIS WAS ACTUALLY THE SECOND TIME. THIS HAD HAPPENED PREVIOUSLY BUT I CANNOT FIND THE DATE - THAT TIME, I WAS ENTERING THE SAME INTERSTATE AND THE CAR DID THE SAME THING AND I "LIMPED" THE CAR TO THE DEALERSHIP (ONLY BEING ABLE TO DRIVE 40 MPH ON A 60 MPH FOUR LANE HIGHWAY.) ON 6/3/2014, THE CAR DID THE SAME THING AS I WAS ATTEMPTING TO ENTER INTERSTATE 35 (70 MPH) - AGAIN - BUCKING, LURCHING AND THEN GOING INTO THE "LIMP MODE". VERY SCARED TO DRIVE THIS CAR ANYWHERE AS I FEAR BEING HIT OR KILLED ON THE HIGHWAYS BECAUSE OF THE CARS INABILITY TO GO ANYWHERE NEAR THE SPEED LIMIT. THIS IS VERY MUCH A SAFETY ISSUE ESPECIALLY FOR THE AREA THAT I LIVE IN BECAUSE ALL THE ROADWAYS AROUND ME ARE AT LEAST 60 MPH OR HIGHER AND FORD HAS NOT BEEN ABLE TO FIX THIS PROBLEM. THE CAR'S ENGINE IS NOW IDLING VERY ROUGH, TOO, SO THERE ARE OTHER ISSUES WITH THIS ENGINE. *TR
I HAVE HAD 2 INCIDENTS WHERE MY POWER STEERING HAS GONE OUT. THE FIRST WAS AT ABOUT 25 MPH AND THE OTHER ABOUT 15-20 MPH. BOTH TIMES I GOT A MESSAGE ACROSS MY INFORMATION SCREEN THAT SAID "STEERING ASSIST FAULT". IT WAS REALLY HARD TO STEER THE VEHICLE I WAS ABLE TO STOP AND TURN OFF THE VEHICLE SINCE I WASN'T ON A BUSY STREET EITHER TIME. WHEN I RESTARTED THE VEHICLE THE MESSAGE WENT AWAY AND POWER STEERING WAS RESTORED AS IF THE COMPUTER JUST NEEDED TO RESTART. *TR
MY 2013 FORD ESCAPE STARTED WITH A JOLTING, ROCKING AND ROUGH RIDE. THE ENGINE FAULT SERVICE NOW LIGHT CAME ON. IF YOU TURNED IT OFF AND RESTARTED IT, WOULD BE OK AND LIGHT WOULD NOT COME BACK ON. THIS STARTED AROUND 28,000 MILES. I TOOK TO FORD DEALER AND THEY KEPT FOR A DAY, HOOKED TO COMPUTER AND TOLD ME NOTHING WAS COMING UP AS WRONG. THEY TOOK IT OUT ON THE ROAD AND COULD NOT REPLICATE IT. BUT THEY DID FIX 5 RECALLS ON IT! 4 DAYS LATER WITH THE AIR CONDITIONER ON WHILE MAKING A LEFT TURN ON A BUSY ROAD, THE ENGINE WENT COMPLETELY DEAD. I NEARLY MISSED HAVING A CAR HIT ME BROADSIDE. THEN 5 DAYS LATER AS I WAS MAKING A RIGHT HAND TURN, THE ENGINE ONCE AGAIN COMPLETELY DIED. BY SOME VERY GOOD LUCK THE CAR BEHIND ME WAS ABLE TO GO AROUND ME. I HAD MY SMALL GRANDSON AND GRANDDAUGHTER IN THE BACK SEAT. THEY COULD HAVE BEEN SERIOUSLY INJURED HAD I BEEN REAR ENDED. I CALLED THE FORD DEALER AND WAS TOLD MY THE SERVICE MANAGER WHAT DID I EXPECT THEM TO DO SINCE IT KEEPS TELLING THEM NOTHING IS WRONG WHEN HOOKED TO THE COMPUTER ( IN A VERY SARCASTIC TONE). THEN AGAIN TODAY, THE ENGINE WENT COMPLETELY DEAD COMING OUT OF MY GRANDDAUGHTER SCHOOL IN FRONT OF A SCHOOL BUS!! I THINK FORD IS GOING TO WAIT UNTIL PEOPLE ACTUALLY DIE IN A AN ACCIDENT BEFORE EVEN ATTEMPTING TO TRY TO CORRECT THIS PROBLEM. I AM SO DISTRAUGHT THAT I DON'T KNOW WHAT TO DO. GM WAITED TO LONG AND LOOK WHAT HAPPENED TO THEM! *TR
CAR STALLED WHILE DRIVING AT 35 MPH WITH NO WARNING, NEARLY CAUSING AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V583000 (ENGINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/14/2014*LJ
MY WIFE WAS PULLING OUT OF THE PARKING LOT AT WORK WHEN THE VEHICLE SWITCHED TO A "LOW POWER STATE" AS DESCRIBED BY THE DEALER (SPITTING, SPUTTERING SHAKING. BARELY RUNNING AS DESCRIBED BY MY WIFE) . SHE HAD GET TO THE SIDE OF THE ROAD TURN THE CAR OFF THEN BACK ON TO TURN AROUND AND PULL BACK INTO THE LOT. I WENT AND GOT THE CAR. IT RAN OK. AND I CALLED FORD AND MADE AN APPOINTMENT TO GET IN . (4 DAY WAIT OVER HOLIDAY WEEKEND.) OVER THE WEEKEND IT DID IT ONCE MORE. THIS TIME LEAVING A SERVICE ENGINE LIGHT ON. BY THE TIME WE TOOK IT TO THE DEALER IT HAD GONE BACK OFF. THEY FOUND A FAULTY WIRE HARNESS. BUT SINCE THE BUMPER TO BUMPER WARRANTY IS OUT AND IT'S NOT COVERED BY POWER TRAIN. IT COST US $400 FOR THE REPAIR. *TR
AS I WAS SLOWING TO TURN LEFT THE CAR STALLED IN THE MIDDLE OF THE INTERSECTION. AND AGAIN, AS I STOPPED AT THE STOP SIGN, IT STALLED AGAIN. I TOOK THIS CAR INTO THE DEALER ( THIRD TIME) BECAUSE OF THE STALLING ISSUE AND I HAD JUST PICKED IT UP FROM THE DEALER SERVICE DEPARTMENT, (WHO SAID THEY COULD NOT FIND ANYTHING) WHEN THE CAR STALLED A MILE AWAY FROM THE SHOP. IT WAS CLOSING TIME ON A HOLIDAY WEEKEND,WHEN I PICKED IT UP, SO THEY WERE CLOSED BY THE TIME I TURNED AROUND. *TR
ENGINE FAULT, SERVICE ENGINE NOW. AUTOMOBILE LOSS OF POWER, STALL, ENGINE CUTS OFF COMPLETELY AT ANY GIVEN TIME. HOPEFULLY TO HELP SO MANY PEOPLE ON THIS SITE WITH THE SAME PROBLEM. MY VEHICLE DID THIS FOR MANY MONTHS AND ALWAYS THE SAME ANSWER FROM FORD AND DEALERSHIP...NO ERROR CODE SO NOTHING IS WRONG. FINALLY IT HAPPENED AS I PULLED UP TO DEALERSHIP FOR OIL CHANGE. SO THEY COULD CLEARLY SEE WHAT THE CAR WAS DOING AND THERE WAS AN ERROR CODE. I LOOKS TO BE ADDRESSED BY FORD TSB 13-7-5 SUPERSEDED BY FORD TSB 13-12-12 WIRING HARNESS FAULT IN SIGNAL RETURN SPLICES. WHY HAS NHTSA AND FORD MOTOR COMPANY NOT NATIONALLY PUBLISHED THIS INFORMATION SO ALL DEALERSHIP UNDERSTAND (HOPEFULLY) THE SOLUTION TO THIS VERY DANGEROUS PROBLEM. AMAZING SO MANY DEALERSHIP ARE NOT AWARE OF ALL FORD TSB'S. *TR
2013 FORD ESCAPE AS I BACK OUT OF PARKING LOT, CAR DIES, ENGINE LIGHT COMES ON AND OIL LIGHT APPEARS ALSO. CAR ALSO SHUT DOWN AT BUSY INTERSECTION. TOOK CAR INTO DEALERSHIP NEXT MORNING, STARTED CAR UP AND IT DIED, DID THIS 3 TIMES AND THE FORD SERVICE MAN WITNESSED THIS. THEY HAVE HAD CAR 4 DAYS IN THE SHOP. SHOP FOREMAN HAS DRIVEN CAR HOME TO SEE IF IT CAN BE DUPLICATED AND CAN NOT. THEY SAY WHEN THEY HOOK UP TO COMPUTER NO PROBLEMS REGISTER. THEY JUST CALLED AND SAID I HAVE TO PICK UP THE CAR TODAY, THEY CAN'T KEEP IT ANY LONGER. IF IT HAPPENS AGAIN, TO BRING IT IN. VERY FRUSTRATED. HOPE I DON'T GET HIT AND INJURED!! *TR
WHILE TRAVELING AT APPROXIMATELY 50 MPH ON MAY 21, 2014 I SUDDENLY HEARD A CHIME AND A MESSAGE APPEARED ON THE DRIVER INFORMATION CENTER ALERTING OF A "STEERING ASSIST FAULT". OUR FORD IS EQUIPPED WITH THE AUTOMATIC PARKING STEERING ASSIST SYSTEM. I THEN FELT THE STEERING LOCK UP AND DRAMATICALLY REDUCE THE ABILITY FOR ME TO STEER THE VEHICLE FROM ONE LANE TO THE OTHER ON THE STRAIGHT AWAY THAT I WAS PRESENTLY ON. THE SENSATION WAS THAT OF TRYING TO DRIVE A VEHICLE THAT COMPLETELY LOST POWER STEERING AND FEEDBACK. AFTER APPROXIMATELY A QUARTER MILE OF EVALUATING THE VEHICLE, I PULLED OVER AND RESTARTED THE CAR, THUS REGAINING NORMAL CONTROL WITHOUT FURTHER INCIDENT, AND PROCEEDED TO DELIVER THE VEHICLE FOR EVALUATION. THE CAR IS CURRENTLY AT LINDSAY FORD IN SILVER SPRING, MD NOW AND WILL BE EVALUATED 5/22/14. THIS IS AT LEAST THE THIRD TIME I HAVE SEEN THIS FAULT MESSAGE, HOWEVER IT WOULD APPEAR WHEN STARTING THE VEHICLE BUT NEVER ELIMINATE STEERING ABILITY. I BELIEVE THIS VEHICLE TO BE A LEMON IN THE EYES OF THE LAW, I HAVE PREVIOUSLY REQUESTED A BUY BACK FROM FORD BASED ON DISMAL FUEL PERFORMANCE AND OTHER UNRELATED MATTERS. FORD HAS NEGLECTED TO FULLY RESOLVE THOSE MATTERS, AND WITH THIS INCIDENT ON HAND, I AM REQUESTING ANY ASSISTANCE TO ENSURE THAT I OWN A SAFE VEHICLE, BECAUSE MY PREVIOUS EXPERIENCE WITH FORD HAS BEEN UNACCEPTABLE. *TR
VEHICLE STARTED WITH WARNING 'ENGINE FAULT SERVICE NOW'. RESTARTED VEHICLE AND MESSAGE WAS GONE. LATER THAT DAY WHILE DRIVING WE NOTICED SEVERE JERKING OF THE VEHICLE WHILE CHANGING SPEEDS AND NOTICED THE ENGINE FAULT WARNING WAS DISPLAYED. PULLED VEHICLE OVER. RESTARTED AND THE WARNING WAS GONE. BROUGHT TO DEALER FOR OVER 2 DAYS AND THEY WERE UNABLE TO REPRODUCE ERROR AND THEREFORE UNABLE TO FIX ANYTHING. MONTHS LATER THE PROBLEM STARTED RECURRING AGAIN WHILE REDUCING SPEED ON A HIGHWAY EXIT RESULTING IN EXTREME VEHICLE JERKING AS IF TRANSMISSION WAS FAILING, AT THIS TIME WE NOTICED THE ENGINE FAULT WARNING HAD REAPPEARED. CONTACTED FORD SERVICE CENTER AND THEY WILL TAKE ANOTHER LOOK, BUT WITHOUT A RECALL THERE WILL BE NOTHING THAT CAN DO. WITH SO MANY SIMILAR COMPLAINTS IT IS ASTONISHING THAT THIS IS NOT A KNOWN RESOLVABLE ISSUE FOR FORD. *TR
DRIVER WAS PROCEEDING DOWN A RESIDENTIAL STREET WHEN THE VEHICLE SUDDENLY VEERED TO THE RIGHT AND HIT SEVERAL PARKED VEHICLES. THE DRIVER COMPLAINED THAT THERE WAS ABSOLUTELY NO RESPONSE FROM THE STEERING WHEEL THE SECONDS PRIOR TO IMPACT. ONCE THE VEHICLE WAS PICKED UP BY THE TOW TRUCK AND THE UNDERSIDE OF THE VEHICLE WAS VISIBLE, THE POINT OF FAILURE WAS QUITE APPARENT. THE BALL JOINT REMAINED COMPLETELY INTACT WHILE THE STEERING KNUCKLE VISIBLY BROKE AT THE POINT WHERE IT MEETS THE BALL JOINT. EVERY OTHER ITEM UNDER THE VEHICLE WAS VISIBLY RIPPED OR BENT EXCEPT THE STEERING KNUCKLE. IT APPEARS AS IF THE STEERING KNUCKLE MATERIAL IS NOT THICK ENOUGH FOR A STRUCTURAL COMPONENT. AT THE POINT OF FAILURE, THE METAL IS APPROXIMATELY 5/16" THICK. *TR
THE CAR STALLS INTERMITTENTLY. THE FIRST TIME 3/11/2014 WAS THE DAY FOLLOWING MY SERVICE FOR OIL CHANGE AND TIRE ROTATION. I WAS PULLING AWAY FROM MY HOUSE AND THE CAR JUST STALLED. I PUT IT INTO PARK AND THE CAR RESTARTED. THE NEXT TIME WAS 3/17/2014, AGAIN I WAS PULLING AWAY FROM MY HOUSE AND THE CAR STALLED, STARTED BEEPING AND A SERVICE ENGINE NOW LIGHT CAME ON. I RESTARTED THE CAR, PARKED AND CALLED THE DEALERSHIP. A TOWING COMPANY PICKED UP THE CAR AND TOOK IT TO THE DEALER. THE DEALER INFORMED ME THAT NOTHING SHOWED UP IN THE MEMORY AND THEY COULD NOT DO ANYTHING BECAUSE IT WASN'T HAPPENING FOR THEM. THEY KEPT THE CAR FOR SEVERAL DAYS BEFORE I PICKED IT UP. APPROXIMATELY 2 WEEKS LATER THE CAR STALLED AGAIN WHILE I WAS ON THE FREEWAY ON RAMP. I TRIED TO CALL THE DEALER BUT THE PHONE WOULD NOT WORK. FORD TOOK THE CAR AGAIN AND COULD NOT FIND ANYTHING IN THE MEMORY. WITHIN 2 WEEKS THIS HAPPENED AGAIN WHILE GETTING ONTO THE FREEWAY. IN ADDITION TO THE STALLING PROBLEM, THE SYNC SYSTEM HAS RESET ITSELF, THE COMPASSES ARE NOT FUNCTIONING PROPERLY, THE EXTERNAL TEMPERATURE GAUGE DOESN'T WORK ALL THE TIME AND NOW THE PHONE RANDOMLY STARTS CALLING PEOPLE. I WAS GIVEN A PHONE NUMBER FOR CORPORATE BY THE DEALERSHIP. I CALLED AND AFTER PLAYING PHONE TAG FOR SEVERAL DAYS THE REPRESENTATIVE (JOSHUA) TOLD ME THAT IF IT STALLS AGAIN THAT I SHOULD NOT ATTEMPT TO RESTART THE CAR AND I NEED TO CALL THE ROADSIDE ASSISTANCE NUMBER AND WAIT FOR THEM TO COME. IN ADDITION, HE SAID UNDER NO CI
AFTER RECALL COMPLETED (RECALL NOTICE 13S12/NHTSA RECALL 13V583) I WAS DRIVING CAR HOME AND SAW LOWER LEFT CORNER OF TRIP DISPLAY JUMPED ERRATICALLY WITH WILD RANGE NUMBERS FROM 99.9 TO 57 OR 75 OR 43 SOMETHING, ALL OVER THE PLACE. I PULLED OVER TO THE SIDE OF THE ROAD BECAUSE I WAS AFRAID OF WHAT WAS GOING ON, AND BECAUSE IT WAS EXTREMELY DISTRACTING AND UNSAFE TO TAKE EYES OFF THE ROAD. TOLD BY SERVICE DEPARTMENT IT WAS NOT A PROBLEM. (INSTANT FUEL ECONOMY) WAS NOT A DISPLAY BEFORE THE RECALL AND PREVIOUS READINGS WERE MORE DRIVER FRIENDLY AND INFORMATIVE. IF THIS IS A DIAGNOSTIC AID FOR SERVICE I UNDERSTAND, BUT IT IS A SERIOUS DISTRACTION WHEN DRIVING. *JS
WHILE TURNING AT A SPEED OF APPROXIMATELY 5 MPH THE CAR STALLED CAUSING THE LOSS OF POWER STEERING AND POWER BRAKES. THIS WAS THE THIRD INCIDENT OF THE CAR STALLING. "WILLIAMSBURG FORD AND PREOWNED" SERVICED THE CAR TODAY AND FOUND NO FAULT CODES. CLAIM THAT THEY CAN NOT SERVICE THE CAR WITHOUT FORD'S AUTHORIZATION VIA "RECALL". THIS VEHICLE IS POTENTIALLY DANGEROUS ONCE A STALL OCCURS TO A DRIVER FROM SIDE OR REAR IMPACT. THIS NEEDS ACTION FROM THE NHTSA AND FORD. *TR
THE "ENGINE FAULT, SERVICE NOW" LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE. I HAD TO PULL OVER AND HIT OK IN ORDER TO TURN OFF VEHICLE. WHEN I GOT OUT OF THE CAR IT SMELLED LIKE BURNING IN THE ENGINE. AFTER RESEARCHING THIS ONLINE IT IS WORRISOME THAT THIS IS NOT PART OF A RECALL YET. IT SEEMS THERE ARE MANY OF THESE ESCAPES WITH THE SAME ISSUE, SOME CATCHING FIRE. PLEASE ADVISE! *TR
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER, THE PART HAD NOT BEEN MANUFACTURED, AND IT WOULD BE AWHILE, BEFORE ANY PARTS WOULD BE AVAILABLE. THE CONSUMER REFERENCED RECALL # 13V583000. *JB
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE HEAT SHIELD TORE FROM THE PIPING DUE TO SNOWY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE HEAT SHIELD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE CURRENT MILEAGE WAS 22,134. UPDATED 07/16/14 MA
RECALL 13V583 FOR THE 1.6L ENG FIRE WAS ACCOMPLISHED 05-12-14.I DROVE THE ESCAPE HOME AND NOTICED THE LOWER LEFT CORNER OF THE TRIP DISPLAY PAGE,THE HOURS DRIVEN WAS REPLACED WITH MPG DISPLAY. THE NUMBERS KEPT RECALCULATING A SET OF NUMBERS EVERY SECOND ,THIS CONTINUED AS LONG AS ENGINE IS RUNNING.THE UPPER RIGHT CORNER OF TRIP PAGE ALSO HAS MPG WHICH IS THE NORMAL LOCATION FROM DAY ONE.BUT NOW COUNTS DOWN IN TENTHS AS CAR IS AT IDLE.THE DEALER TOLD ME ALL THIS IS PART OF NEW SOFTWARE. THE FIX SHOULD BE TO HAVE THE UPPER HAND CORNER SHOW MPG HOLDING AT IDLE AND LOWER LEFT CORNER DISPLAY HOURS DRIVEN NOT ANOTHER MPG CALCULATING NEW NUMBERS EVERY SECOND.THIS HAS BEEN REPORTED BY OTHER OWNERS OF THE ESCAPE TO DEALER. *TR
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STARTED MAKING A CLANKING NOISE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS OBSERVED THE FRONT TIRES WERE BENT OUTWARD. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE UNDER PAN NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V165000(STRUCTURE, FRAME AND MEMBERS); HOWEVER, IT DID NOT COMPLETELY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE FLAMES WERE SEEN FROM UNDER THE HOOD. WHEN THE CONTACT MOVED AWAY FROM THE VEHICLE IT EXPLODED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. RK
THE AIR BAG CONTROLLER ON OUR 10-MONTH-OLD 2013 FORD ESCAPE, PURCHASED NEW ON JULY 4, 2013, HAS FAILED. THE AIR BAG INDICATOR LIGHT CAME ON CONSTANTLY. THIS IS THE 3RD MAJOR PROBLEM WE HAVE EXPERIENCED WITH THIS VEHICLE, INCLUDING THE 13S12 FIRE SAFETY RECALL, WHICH ALSO AFFECTED IT. SO, OUT OF THE BLUE, THE AIR BAG STOPPED WORKING ON A NEARLY NEW VEHICLE. THE FORD DEALER DETERMINED THAT THE RCM MODULE (RESTRAINT SYSTEM CONTROL MODULE) HAD FAILED AND REPLACED IT. SINCE THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE FROM THE BEGINNING, I ASKED IF THERE WAS A RECALL RELATED TO THE AIR BAG CONTROLLER MODULE FAILURE. I WAS TOLD "NO, IT IS LIKELY A 1-IN-1000 TYPE OF FAILURE [SIC]". I SUSPECT OTHERWISE. UNFORTUNATELY, WITH THE 2013 FORD ESCAPE, THE AIR BAG LIGHT CAN EITHER FAIL TO LIGHT, FLASH OR COME ON CONSTANTLY. OURS DID NOT FLASH, AND IS AMBER, SO WE DROVE IT FOR A WEEK BEFORE WE NOTICED THE LIGHT WAS ON. HOWEVER, A PREMATURE FAILURE OF THE RCM MODULE AT 10 MONTHS OF AGE AND 8600 MILES IS INDICATIVE TO ME OF ANOTHER POTENTIAL RECALL ISSUE. I AM ASKING THAT NHTSA INVESTIGATE FURTHER TO DETERMINE IF THERE IS A SIGNIFICANT NUMBER OF AIR BAG RCM MODULE FAILURES ON THE 2013 FORD ESCAPE. THIS IS, IN MY OPINION, A MAJOR LIFE SAFETY HAZARD. I AM VERY GRATEFUL TO THE NHTSA STAFF FOR THE EXCELLENT WORK THEY DO TO PROTECT CONSUMERS FROM SAFETY ISSUES WITH AUTOMOBILES, SUCH AS THE 13S12 FORD ESCAPE RECALL, THE REPAIRS FOR WHICH WERE JUST COMPLETED ON OUR CAR. THANKS FOR ALL YOU DO TO
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO "ENGINE FAULT- SERVICE NOW" WARNING APPEARED ON THE DASH WHEN STARTING VEHICLE. CONSUMER STATES VEHICLE STALLED AND LOST ALL POWER. *SMD THE CONSUMER STATED THE FIRST ENGINE FAULT LIGHT HAPPENED IN OCTOBER 2013. HE TURNED THE ENGINE OFF AND RE-STARTED IT AGAIN, AND THE LIGHT DIDN'T COME BACK ON. THE SECOND FAULT OCCURRENCE AS HE WAS LEAVING THE HOUSE IN MID-FEBRUARY. THE VEHICLE MOVED VERY SLUGGISHLY AND DIDN'T APPEAR TO BE GETTING ANY POWER. ON MARCH 15, 2014, THE VEHICLE STALLED AND LOST ALL POWER. THE ONLY MESSAGE THAT DISPLAYED SAID TO PUT THE VEHICLE IN PARK. FORTUNATELY, THE VEHICLE STARTED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A DIAGNOSTIC TEST DIDN'T REVEAL ANY PROBLEMS. THE DEALER KEPT THE VEHICLE FOR 2 WEEKS, WITH NO SUCCESS IN FINDING A PROBLEM. THE NEXT MORNING, THE ENGINE FAULT SERVICE NO ERROR MESSAGE APPEARED ON THE DASH. WHEN HIS WIFE ATTEMPTED TO DRIVE AWAY, THE VEHICLE ACCELERATED SHARPLY AND TOOK OFF DOWN THE ROAD AT A HIGH RATE OF SPEED, LEAVING HER WITH NO CONTROL OF THE ACCELERATION OR SPEED OF THE VEHICLE. SHE APPLIED THE BRAKES, AND THE VEHICLE STOPPED. THE CONSUMER DROVE THE VEHICLE TO THE DEALER, AND ON THE WAY THERE, IT REPEATEDLY SPUTTERED AND THEN IT SUDDENLY ACCELERATED AND LUNGED FORWARD ALL THE WAY TO DEALER. EVEN THE ENGINE FAULT CODE DISPLAYED ON THE DASH, THE MECHANIC WAS UNABLE TO GET AN ERROR CODE ON THE COMPUTER. THE MECHANIC TEST DROVE THE VEHICLE WITH THE CONSUMER, AND IT WAS THE
*1:THE FIRST TIME EXPERIENCED A PROBLEM, I WAS DRIVING A STRETCH OF LEVEL ROAD, APPROX 40 MPH, AND HEARD A POP SOUND, I CALLED THE FORD DEALERSHIP SERVICE AND I WAS TOLD IF NO WARNING LIGHT CAME ON .. NOT TO WORRY AND JUST LET THEM KNOW IF THE LIGHT COMES ON. IT WAS OKAY TO DRIVE. I ALREADY HAD VERY LOW GAS MILEAGE, BUT WAS INFORMED THAT I NEEDED TO GIVE IT 5-10K MILES TO BREAK IN"... HOWEVER, I SOON NOTICED A DROP IN MILES AFTER POP, BUT WAS CONTINUED TO BE TOLD TO NOT WORRY ABOUT IT.. "NEEDS 5-10K MILES TO BREAK IN" THEN TOLD "IT'S A BIG ENGINE, IT NEEDS UP TO 20K MILES TO BRAKE IN", ETC...). I HAVE TAKEN THE CAR IN SEVERAL TIMES TO BE CHECKED AND THEY KEEP SAYING THAT THEY CHECKED EVERYTHING AND CANNOT FIND ANYTHING WRONG WITH IT. THE MILEAGE CONTINUES TO BE EXTREMELY POOR (CURRENTLY 11.4-15MPG IN CITY AND HWY... ON A REALLY LONG STRAIGHT NON-STOP DRIVE I MIGHT PEAK AT 21MPG- THIS CAR IS SUPPOSE TO GET 22 CITY AND 30 HIGHWAY). LAST YEAR I SPOKE WITH REGIONAL REP AT FORD WHO CONCURRED THAT THE MILEAGE WAS BAD AND SAID THEY WOULD FIND OUT WHAT WAS WRONG AND FIX IT. NO FOLLOW THROUGH ON THEIR PART. SEVERAL ATTEMPTS TO CONTACT RESULTED IN NO CALL BACK. **2: THE OTHER ISSUE IS THE LACK OF PICK UP POWER. THERE IS A DELAY THAT IS A SAFETY CONCERN FOR ME.... AS I HAVE HAD NEAR MISSES AS NOT BEING ABLE TO GET OUT OF THE WAY OF A MERGING TRUCK... BECAUSE THE CAR HESITATES BRIEFLY WHEN YOU PUSH ON THE GAS... THEN LURCHES FORWARD. I GOT THE LARGER ENGINE (2.0L 14 GTDI TITANIUM ECO BOO
WHEN I BRAKE TO SLOW DOWN THE CAR FOR A RED-LIGHT STOP THE ENGINE SHUT DOWN BEFORE THE CAR WAS COMPLETELY STOPPED. THIS HAPPENED 3 TIMES IN THE 4/20 WEEK. FORD SERVICE COULDN'T FIND WHAT'S WRONG BECAUSE THEY COULDN'T "REPRODUCE" THE PROBLEM. ANOTHER SAFETY ISSUE IS THE PASSENGER AIRBAG. THE AIRBAG-OFF WARNING SIGN ALWAYS LIT UP RANDOMLY WHEN MY SON SITS IN THAT SEAT. MY SON IS SLIGHTLY OVER 100 LBS. FORD PEOPLE SAID HE HAS TO SIT STRAIGHT UP, WHICH I THINK IS RIDICULOUS AND OUTRAGEOUS. *TR
ONE DAY WHEN I STARTED MY CAR IT CAME UP WITH THE ERROR MESSAGE "ENGINE FAULT, SERVICE VEHICLE NOW!". I GOT A FRIGHT, RESTARTED THE CAR AND THE ERROR MESSAGE WAS GONE AND I COULD DRIVE IT HOME. THE NEXT DAY THE MESSAGE CAME UP AGAIN, I TRIED TO DRIVE IT AND IT WAS CLUNKY AND WOULDN'T GO PAST FIRST GEAR. I PULLED OVER AND RESTARTED THE CAR AND IT WORKED FINE AGAIN. IT HAPPENED AGAIN THE FOLLOWING DAY SO I TOOK IT INTO THE SERVICE CENTER. THE SERVICE CENTER WAS UNABLE TO RECREATE THE PROBLEM AND COULD NOT FIND ANYTHING WRONG IN THE CAR. THEY LOOKED INTO THE CAR COMPUTER'S LOGS AND COULDN'T FIND ANYTHING THERE EITHER. SINCE THEN THE PROBLEM HAS HAPPENED 9-10 TIMES AND IT IS UNSAFE FOR ME AND MY FAMILY TO DRIVE WHEN THE CAR IS REPORTING THE ERROR. WE CANNOT DRIVE IT WHILE THE ERROR IS ON AND THE DEALERSHIP SAY THEY CANNOT FIX IT UNLESS THE ERROR IS SHOWING. *JS
ENGINE CAUGHT FIRE DUE TO A FORD RECALL NOTICE, BURNING VEHICLE. VEHICLE IS A TOTAL LOSS. FORD DID NOT HAVE THE REPLACEMENT PARTS AVAILABLE TO REPAIR THE VEHICLE AT THE TIME OF LOSS. AS OF THIS DATE (APRIL 26) FORD HAS NOT ACCEPTED RESPONSIBILITY FOR THIS FIRE LOSS. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT MENTIONED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V584000 ( FUEL SYSTEM, GASOLINE) AND WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,500. UPDATED 7/8/14 MA ALSO, THE ENGINE OVERHEATED.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.
I BOUGHT THE CAR BRAND NEW NOV. 2012 AND IT HAD 200 MILES ON IT. FROM ABOUT MAR/APRIL 2013 I HAVE TAKEN THE CAR IN 6 TIMES FOR THE SAME PROBLEM OVER THE PAST YEAR AND A HALF THAT THEY CAN NOT SEEM TO FIX. WHEN I START THE CAR OR ITS ALREADY RUNNING AND I START TO DRIVE THE "ENGINE FAULT, SERVICE NOW" COMES UP AND THE CAR GOES INTO LIMP MODE UNTIL ITS SHUT OFF AND RE-STARTED AGAIN, AT WHICH POINT ITS A 50/50 CHANCE OF WORKING RIGHT. THIS HAS HAPPENED IN THE DRIVEWAY WHEN I FIRST START THE CAR AS WELL AS WHEN IM DRIVING IT WILL GO INTO LIMP MODE AND NOT GET ABOVE FIRST GEAR AND IT SPUTTERS TO A STOP. I HAVE HAD MY ENGINE SENSORS CHANGED TWICE BECAUSE THEY KEPT BLOWING OUT. THE PROBLEM STILL CONTINUES. *TT
I PURCHASED THE CAR IN NOVEMBER 2012, I HAD THE CAR FOR 2 DAYS BEFORE IT WAS RECALLED AND SAT AT THE DEALERSHIP FOR 17 DAYS. I HAVE HAD 2 MORE RECALLS FOR THE SAME ISSUE (FIRE FROM FUEL SYSTEM) AND NOW HAVING A RECENT RECALL THAT STATES I SHOULD NOT DRIVE THE CAR- I WAS TOLD BY THE DEALERSHIP THAT THEY CAN NOT FIX MY CAR FOR 3 WEEKS. *JS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SMALL FLAMES EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS MOVED TO THE SHOULDER AND WAS SHUT DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE CONTINUED AFTER THE REPAIR. THE CONTACT WAS UNSURE OF THE EXACT REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V583000 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
I WAS ~350 MILES FROM HOME IN N. MINNESOTA ON 2/7/2013 AND WAS ACCELERATING FROM ~30 MPH TO 55 MPH WHEN THE VEHICLE STARTED TO SHAKE VIOLENTLY AND LOOSE POWER. A DEFAULT MESSAGE APPEARED ON DRIVER'S INFORMATION DISPLAY FOLLOWED BY AN OK MESSAGE. THE VEHICLE CONTINUED TO SHAKE AND WOULD NOT ACCELERATE PAST ~5MPH. I PULLED INTO A LOCAL BUSINESS PARKING LOT AND TURNED OFF THE ENGINE. I THEN ADDED A BOTTLE OF GAS LINE ANTIFREEZE BELIEVING THERE WAS A FUEL PROBLEM SINCE THE OUTDOOR TEMPERATURE WAS EXTREMELY COLD (-20 F TO ?? 30F) AND I HAD REFUEL ~75 MILES BEFORE. AFTER THE ADDITION OF A BOTTLE OF FUEL LINE ANTIFREEZE I IMMEDIATELY STARTED THE ENGINE. I PROCEEDED TO THE LOCAL FORD DEALER TO HAVE THE VEHICLE CHECKED OUT. THE TECHNICIAN COULD NOT FIND AN ERROR CODE. THE VEHICLE PERFORMED NORMALLY UNTIL THE PROBLEM REAPPEARED MARCH 30TH AT ~ 19,500 MILES (AGAIN IN N. MN). A DEFAULT MESSAGE RE-APPEARED ON DRIVER'S INFORMATION DISPLAY FOLLOWED BY AN OK MESSAGE. AFTER PULLING OVER ON THE SHOULDER OF THE ROAD, I SHUT OFF THE ENGINE AND IMMEDIATELY RESTARTED IT. THE ENGINE HAS PERFORMED AS NORMAL SINCE THE SECOND INCIDENT. AFTER RETURN TO MY HOME I REPORTED THE PROBLEM TO THE LOCAL FORD DEALERSHIP. THE DEALER MAINTENANCE DEPARTMENT CONSULTED WITH FORD MOTOR COMPANY FOR A SERVICE RECOMMENDATION. THE VEHICLE WAS SERVICED ON 3/9/2014 PER FORD'S RECOMMENDATION AT ~ 20,000. AGAIN THERE WAS NO ERROR MESSAGE STORED ON THE VEHICLES COMPUTER. *TR
MY 2013 FORD ESCAPE HAS HAD A ISSUE OF STALLING WHILE AT INTERSECTIONS OR DRIVING AT SLOW SPEEDS THE RADIO AND AC IS STILL WORKING BUT THE ENGINE IS DEAD IF YOU ARE NOT PAYING ATTENTION YOU COULD ROLL OUT INTO AND INTERCEPTION AND YOU CAR BE DEAD AND YOU HAVE TO PUT IT IN PARK TO RESTART IT THIS HAS HAPPENED MANY TIMES TO MY WIFE SHE HAS ALMOST GOT HIT MULTIPLE TIMES WITH THE LAST ONE BEING A SEMI TRUCK EVERYTIME I TAKE IT TO FOR THEY TELL ME THEY CANT FIND IN FAULT CODES THEY DON'T KNOW WHAT TO FIX SO THEY JUST TELL ME TO GO WITH IT I HAVE FILED AN OFFICIAL COMPLAINT WITH FORD CORP. OFFICE STILL WITH NO RESULTS BASICALLY WHAT THEY ARE SAYING IS IF THEY CANT FIND A CODE THEY CANT FIX ANYTHING SO AM I JUST SUPPOSED TO LET MY WIFE DRIVE A UNSAFE CAR AND GET HER AND MY SON KILLED AND IF YOU LOOK ONLINE THERE HAS BEEN THOUSANDS OF PEOPLE SAYING THE SAME COMPLAINT AND FORD TELLING THEM THE SAME THING SO SOMETHING IS WRONG WE NEED HELP. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →