10/29/14: WHILE IN THE BUFFALO, NY AREA, I TURNED ON THE CAR AND NOTICED THE ENGINE FAULT SERVICE NOW' NOTICE CAME ON. AFTER I CLICKED OK TO MAKE THE MESSAGE GO AWAY I PUT THE CAR IN DRIVE AND TRIED TO ACCELERATE BUT NOTICED THE ENGINE WAS VERY SLUGGISH. THE CAR HAD NO PICKUP EVEN WITH THE LITTLE PRESSURE I APPLIED TO THE GAS PEDAL. THE TACHOMETER WAS ACTING SPORADIC AND THE ENGINE FELT AS THOUGH IT WAS CLOSE TO CUTTING OUT. I DECIDED TO ERR ON THE SIDE OF CAUTION AND SINCE WE WERE IN A BIG OPEN PARKING LOT I DECIDED TO PARK THE CAR AND CALL FOR A TOW TRUCK TO TAKE US TO THE NEAREST FORD DEALERSHIP. THE DEALER (BASIL FORD, CHEEKTOWAGA, NY) KEPT THE CAR OVERNIGHT AND REPLACED A SENSOR. 11/9/14: AT LOCAL SHOPPING CENTER, I STARTED THE CAR THE 'ENGINE FAULT SERVICE NOW' NOTICE CAME ON AGAIN AND WHEN I PUT THE CAR IN GEAR AND APPLIED PRESSURE TO THE GAS PEDAL I COULD FEEL THE ENGINE WAS SLUGGISH. BUT THIS TIME I PARKED THE CAR AND TURNED THE ENGINE OFF AND WAITED FOR A MINUTE AND TURNED THE ENGINE BACK ON. WHEN I TURNED CAR BACK ON THE ENGINE FAULT NOTICE DID NOT COME ON AND THE ENGINE SEEMED FINE. APPARENTLY THE SENSOR FIX DID NOT FIX THE PROBLEM CONCERNED FOR SAFETY NOW BASED ON OTHER REPORTS BY DRIVERS. *TR
2013 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
WHILE SLOWING DOWN FOR A STOP LIGHT ON A BUSY STATE HIGHWAY, AND WITHOUT WARNING VEHICLE STALLED. LOSS OF ELECTRIC TEMPORARILY. NO COLLISION BC VEHICLE BEHIND ME WAS ABLE TO SWERVE. *TR
THE CAR STALLS AT LOW SPEEDS, AFTER BRAKING AND THEN TRYING TO ACCELERATE. IT'S HAPPENED AT LEAST 8 TIMES, AND IT'S BEEN TO THE FORD DEALER (VETERANS FORD IN TAMPA) AT LEAST 4 TIMES TO CHECK IT OUT, BUT THE SERVICE DEPT CANNOT DUPLICATE THE PROBLEM. THEY HAVE RUN TESTS, AND CHECKED FOR 'CODES' IN THE ENGINE, BUT NO CODES APPEARED, ALTHOUGH THE LAST TIME, I DROVE IT DIRECTLY TO THE DEALER AFTER IT STALLED. IT ALWAYS RESTARTS, BUT I'M OFTEN IN TRAFFIC AND DANGEROUS SITUATIONS. IT'S VERY SPORADIC, AND THERE IS NO WARNING BEFORE IT STALLS. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE HESITATED AND THE FRONT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE) AND STATED THAT THE RECALL EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,410.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER AND DRIVER SIDE MIRRORS MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS FAILURE WAS 13,500. UPDATED 12/03/14*LJ UPDATED 10/1/15 *JS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. IN ADDITION, THE CONTACT STATED THAT THE SERVICE IMMEDIATELY WARNING LIGHT ILLUMINATED AND THE RPMS WOULD INCREASE AND DECREASE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE) AND EXPERIENCED FAILURES AFTER THE REPAIR. THE SPECIFICS ON THE FAILURES AFTER THE RECALL WAS PERFORMED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
THE FORD ESCAPE 2010 WAS PARKED, THE TAILGATE WAS OPENED TO PUT IN A BABY CARRIAGE, THE TAILGATE WAS PULLED DOWN TO CLOSE AS USUAL, AND THE GLASS EXPLODED AND SHATTERED, INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO WARNING, AND NO PREVIOUS INCIDENT WITH THE GLASS OR THE TAILGATE. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION WAS SHIFTING ABNORMALLY IN AND OUT OF GEARS AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. DURING A SECOND APPOINTMENT, THE TECHNICIAN DETERMINED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE THROTTLE BODY, THE MOTOR, THE ASSEMBLY CONTROL, THE ASSEMBLY TRANSMISSION, AND THE GASKET. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, WHILE TRAVELING 45 MPH DOWNHILL, THE VEHICLE STALLED AND CAUSED ANOTHER VEHICLE TO CRASH INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE). THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
I OWN A FORD ESCAPE SE 2013, THIS LAST WEEKEND (10/13/2014) MY WIFE WAS GETTING OFF THE CAR WHEN SUDDENLY THE DOOR WAS PUSHED OUT BY THE WIND, HER FINGER WAS INJURED WITH A SMALL EDGE CORNER RIGHT AT THE FAR END OF THE PASSENGER DOOR, A LITTLE METAL EXPOSED. I GOT PICTURES OF THE THING AND THE FINGER. SO BE REALLY CAREFUL SPECIALLY IF YOUR KIDS ARE AT THE SAME HEIGHT AS THE SHARP POINT ON THE DOOR; THEY CAN GET INJURED ON THE FACE!! *TR
MY 2013 FORD ESCAPE KEEPS SHUTTING OFF WHILE IN MOTION AND ALSO WHEN STOPPED AT A STOP SIGN OR STOP LIGHT. HAS HAPPENED SEVERAL TIMES AND STARTED SOMETIME IN JUNE, 2014. HAPPENS REGARDLESS OF HOW SLOW OR FAST I AM MOVING IN THE VEHICLE. TOOK VEHICLE INTO MY LOCAL SERVICE DEPARTMENT FOR A SCHEDULED CHECK UP AND MENTIONED THE ISSUE AND THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM CONTINUED. CALLED FORD CORPORATE IN SEPTEMBER AND LOGGED A FORMAL COMPLAINT. THEY SAID THERE WAS NOTHING THAT COULD BE DONE UNTIL PARTS BECAME AVAILABLE. THEY COULD NOT SEND APPROPRIATE PARTS UNTIL THEY COULD FIGURE OUT WHAT IS GOING WRONG. THEN THEY SAID A RECALL WOULD BE ISSUED THE END OF SEPTEMBER AND PARTS WOULD BE AVAILABLE FOR FIXES THEN. CALLED LOCAL FORD SERVICE ON 10/10/2014 AND THEY CLAIM PARTS STILL HAVE NOT COME AND COULD BE ANOTHER WEEK. THIS SAME ISSUE SEEMS TO BE HAPPENING TO OTHER 2013 MODELS AROUND THE COUNTRY. FORD HAS BEEN VERY SLOW ABOUT ACKNOWLEDGING BUT WHEN PRESSED THEY SEEM TO GIVE PARTIAL ACKNOWLEDGMENT BUT STILL NO PROMISES. THIS IS A DANGEROUS ISSUE FOR DRIVERS. CAN SOMETHING BE DONE? IS FORD GOING TO BE ALLOWED TO LET THIS GO ON UNTIL SOMEONE HAS A SERIOUS ACCIDENT OR DIES? *TR
THERE WAS A SUDDEN LOSS OF STEERING CONTROL AND A VERY LARGE INCREASE IN STEERING EFFORT AS IF THE CAR HAD BEEN TURNED OFF AND THERE WAS NO POWER STEERING BOOST. IT BECAME EXCEEDINGLY DIFFICULT TO TURN THE WHEEL AND CONTROL THE VEHICLE. I MANAGED TO SLOW DOWN AND MAKE MY WAY TO THE SHOULDER WHERE I TURNED OFF THE CAR AND RESTARTED IT, WHICH CLEARED THE PROBLEM. THIS HAS NOW HAPPENED THREE DIFFERENT TIMES IN A SIMILAR MANNER. FORD SERVICE HAS INDICATED THAT CAN FIND NOTHING WRONG... THIS IS EXTREMELY SERIOUS AND UNDER SOME CIRCUMSTANCES, THE LOSS OF CONTROL COULD CAUSE AN ACCIDENT. *TR
I AM NOR SURE IF THIS IS A SAFETY ISSUE, BUT THIS VEHICLE HAS 3 MEMORY SEAT SETTINGS. THE PROBLEM IS IT CONTINUALLY LOOSES THE MEMORY SETTINGS. I AM CONCERNED BECAUSE I HAVE BROUGHT IT TO FORD SEVERAL TIMES AND THEY CAN'T FIND A PROBLEM. I AM NOT SURE IF THIS THING CAN RESET, MOVE OR DO SOMETHING ELSE AS I AM DRIVING. MY VEHICLE IS JUST NOW OUT OF WARRANTY, BUT THIS PROBLEM STARTED SEVERAL MONTHS AGO AND HAS BEEN BROUGHT TO FORD'S ATTENTION WHILE STILL IN WARRANTY. TO CLARIFY, I AM A BIG FORD FAN, I LOVE THIS VEHICLE AND THE FORD DEALERSHIP I FREQUENT IS VERY PROFESSIONAL AND TREATS ME WITH THE UTMOST RESPECT. *TR
NUMEROUS FAULTS WITH RADIO AND SYNC SYSTEM. THE RADIO WILL COME ON BY ITSELF AND WILL NOT SHUT OFF. THIS USUALLY OCCURS WHEN A CELL PHONE IS IN USE AND CONNECTS OR DISCONNECTS VIA BLUETOOTH WHEN THE CAR IS STARTED OR TURNED OFF. THE RADIO WILL NOT TURN OFF EVEN AFTER THE ENGINE IS TURNED OFF AND THE DOORS ARE OPENED, AND REMAIN ON EVEN IF I LOCK THE CAR. I WENT INSIDE A STORE NOT HAVING LEFT ANY RADIO ON OR ANYTHING, CAME OUT AND HE BATTERY WAS DEAD. I GOT A JUMP START AND THE RADIO CAME ON WHEN THE CAR STARTED FROM BEING JUMPED. EVIDENTLY SYNC TURNED ON THE RADIO. THIS HAS CAUSED ME TO BE LEFT WITH A DEAD BATTERY ON TWO OCCASIONS. I AM TAKING IT TO THE DEALER ON MONDAY, THIS IS A SATURDAY EVENING. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE HEAT SHIELD THAT GUARDED THE CATALYTIC CONVERTER DETACHED. THE CONTACT MENTIONED THAT HE WAS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. AS A RESULT, THE PRIVATE MECHANIC STATED THAT THE HEAT SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,800. UPDATED 11/20/14*CN UPDATED 8/13/2015 *JS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE AND ENGINE MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
I HAD A TIRE REPAIR FOR A NAIL IN AUG AT THE DEALERSHIP. SEPT 20TH RAN OVER A ROCK~ 8-10 IN ON THE DIRT ROAD AND SUSTAINED A FLAT TIRE. I HAD THE CAR TOED. SPARE APPLIED, BOUGHT 2 NEW FRONT TIRES AND WAS TOLD THAT THE LEFT REAR SHOCK WAS TOTALLY TORN OFF NEAR THE TOP, THIS WORK WAS DONE AT BELLE TIRE WHO ADVISED ME TO TAKE TO THE DEALERSHIP AS IT APPEARED TO HAVE FROZEN UP TO HAVE CAUSED THAT MUCH DAMAGE AND SHOULD BE UNDER MY WARRANTY. ALSO, I HAD NOT BEEN IN ANY ACCIDENTS. FORD TOLD ME THAT THE TECHNICIAN DID NOT FEEL THAT IT WAS DEFECTIVE. READING THAT THERE HAVE BEEN PROBLEMS WITH REAR SUSPENSION MOUNTS I QUESTION WHETHER THE MOUNT PROBLEM COULD HAVE CONTRIBUTED TO THE SHOCK BRAKING. *TR
MY 2013 FORD ESCAPE SE IS HAVING A CONTINUOUS PROBLEM WITH THE AIRBAG LIGHT. THE AIRBAG WARNING LIGHT WILL ILLUMINATE IN THE INSTRUMENT PANEL AND STAY ON WHILE I AM DRIVING. THIS HAPPENS INTERMITTENTLY AND IS DIFFICULT TO PREDICT. A VEHICLE HEALTH REPORT STATE THAT THERE IS A FAILURE IN THE OVERALL RESTRAINT SYSTEM THAT MUST BE FIXED IMMEDIATELY. STONEHAM FORD AND FORD CORPORATE HAS INDICATED THAT THEY WILL NOT ADDRESS THE PROBLEM UNLESS THE LIGHT IS ACTUALLY ON WHILE IT IS IN THE DEALERSHIP. I AM CURRENTLY CONSIDERING LEGAL OPTIONS RIGHT NOW FOR BREACH OF WARRANTY. *TR
FOLLOWING SERVICE PERFORMED FOR RECALLS FOR POSSIBLE COOLANT LEAK / ENGINE FIRE, ENGINE FAULT CODES FOR LOW COOLANT BEGAN TO DISPLAY. VISUAL CONFIRMATION OF LOW COOLANT IN RESERVOIR. ADDED COOLANT TO PROPER LEVEL SEVERAL TIMES AT WEEKLY INTERVALS WHILE DRIVING APPROX. 200 MILES PER WEEK. LOSS OF COOLANT WAS NOT AN ISSUE UNTIL THE RECALL SERVICING WAS DONE. THREE OR FOUR SERVICE VISIT ATTEMPTS TO FULLY DIAGNOSE AND RESOLVE HAVE RESULTED A REPLACED WATER PUMP (THAT LEAKED DURING PRESSURE TEST). THIS MOST RECENT LOW COOLANT ENGINE FAULT MESSAGE OCCURRED AFTER FOUR WEEKS POST-NEW WATER PUMP. I AM RETURNING FOR ANOTHER SERVICE VISIT IN AN ATTEMPT TO FULLY AND FINALLY RESOLVE THE ISSUE. *TR
ON 7/30/214 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. I WAS ON A TRIP TO PENNSYLVANIA ON 8/19/2014 TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. NO CODES AND THEY COULD NOT DUPLICATE MALFUNCTION. AFTER A FEW DAYS CAR WAS RETURNED TO ME. ON 9/7/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/15/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/16/2014, TODAY, TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. CURRENTLY IN SHOP. CONTACTED FORD MOTOR COMPANY 9/16/2014, TODAY, THEY CREATED A CASE NUMBER [XXX]. STATED THAT FORD RECALL 14S17 WAS NOT APPLICABLE SINCE MY VIN INDICATES 4/19/2013 BUILD DATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE FAULT SERVICE NOW MESSAGE DISPLAYS ON INFORMATION CENTER. DEALER SAYS TO TURN OFF CAR, OPEN DOOR, CLOSE DOOR, COUNT TO 10, TURN CAR BACK ON AND MESSAGE IS GONE. MESSAGE REPEATED 2 DAYS LATER. *TR
CPSC: I1490148A. 2003 FORD ESCAPE. CONSUMER STATED THAT THE CAR HAS A FAILURE OF THE FORWARD SUBFRAME ASSEMBLY THAT CARRIES THE WHEEL JOINTS AND STEERING ARMS. *LN THE CONSUMER STATED THE RECALL WAS INTENDED TO INSTALL A CROSS-BRACE ON THE CONTROL ARM ATTACHMENT SO THAT IF THE SUBFRAME FAILED, THERE WOULD BE LESS OF A TENDENCY FOR MAJOR STEERING FAILURE. THE CONSUMER HAD THE BRACE INSTALLED IN JUNE 2014. ON SEPTEMBER 6, 2014, THE SUB FRAME FAILED WHILE HE WAS TURNING A CORNER AND HE WAS UNABLE TO STEER THE VEHICLE. FORTUNATELY, HE WAS ONLY GOING ABOUT 5-10 MPH. THE CONSUMER REFERENCED RECALL # 14V165000.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES. *TR
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD
VEHICLE LOSES POWER (CHECK ENGINE, SERVICE ENGINE, AND BATTERY LIGHTS ILLUMINATED) WHILE DRIVING. BATTERY HAS BEEN CHANGED OUT BY THE DEALERSHIP, BUT THE PROBLEM CONTINUES ON A DAILY BASIS. SOMETIMES THE VEHICLE RESTARTS, BUT THE MAJORITY OF THE TIME, I HAVE TO GET THE VEHICLE JUMPED OFF. I HAVE LOST POWER ON THE HIGHWAY AS WELL ON BUSY URBAN STREETS. THE DEALERSHIP REFUSES TO ACKNOWLEDGE THAT THERE IS A SERIOUS ISSUE. *TR
WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 50 MPH, OUR VEHICLE SUDDENLY LOST POWER, RED LIGHTS CAME ON THE DASHBOARD, VEHICLE CONTINUED RUNNING BUT GAS PEDAL DID NOT RESPOND. COASTED TO A STOP ALONG SHOULDER, TURNED VEHICLE OFF, WAITED A COUPLE OF MINUTES, RESTARTED WITHOUT INCIDENT. 12 VOLT PLUGS REMAINED OFF. CALLED FORD DEALERSHIP TODAY. THEY SAY THIS ISSUE WILL BE COVERED IN ANOTHER RECALL FROM FORD, HAS TO DO WITH THE ELECTRICAL WIRING HARNESS WHICH SHORTS OUT, HOWEVER REPLACEMENT PART NOT AVAILABLE AT THIS TIME. HAD WE BEEN ON THE FREEWAY IN SEATTLE AS WE WERE EARLIER IN THE DAY, THIS WOULD HAVE CAUSED A REAR END ACCIDENT FOR SURE. WE FEEL FORD HAS LEFT US WITH AN UNDEPENDABLE VEHICLE, SEVERAL RECALLS ALREADY AND NOW THIS VERY SERIOUS SAFETY ISSUE. WE NO LONGER FEEL WE CAN TRAVEL SAFELY IN THIS VEHICLE EVEN AFTER THIS NEXT RECALL IS REPAIRED. QUALITY CONTROL IS DEFINITELY ABSENT, WHO KNOWS WHAT ELSE WILL BE RECALLED AT THIS RATE. *TR
MY VEHICLE WAS HESITATING ACTING LIKE IT WASN'T GETTING POWER AND THEN IT WOULD AND THEN IT WOULDN'T AT WHICH TIME THE CHECK ENGINE LIGHT WAS ON BUT THE SYNC ON THE VEHICLE WAS SHOWING ALL SYSTEMS ARE NORMAL. WE TOOK OUR VEHICLE TO A DEALERSHIP WHERE WE FOUND THERE WAS A RECALL THAT COULD DO THESE THINGS. HOW EVER THEY CANNOT FIX OR GUARANTEE THIS IS THE PROBLEM SINCE FORD CORPORATE HAS NOT TOLD THEM HOW TO CHECK THIS OR FIX IT. FORD DEALERSHIP. INFORMED US THERE HAS BEEN NO FATALITIES FROM THIS YET SO WE SHOULD BE OK TO TAKE THE CAR UNTIL THEY GET THIS INFORMATION OUT TO DEALERSHIPS SOMETIME IN LATE SEPTEMBER. THE FORD CORPORATE SAYS UNLESS THE DEALERSHIP FINDS IT UNSAFE THEN THEY WOULD FIGURE SOMETHING OUT. THE DEALERSHIP SAYS WITHOUT KNOWING WHAT TO CHECK THEY CANT SAY WHETHER IT IS SAFE OR UNSAFE. IF YOUR CAR CAN STALL AND POSSIBLY CAUSE AN ACCIDENT AS THEY SAY IN THE RECALL THAT SOUNDS PRETTY UNSAFE. OUR CAR IS NOW SITTING AT A DEALERSHIP BECAUSE NOBODY WILL FIX OR GUARANTEE THE SAFETY WITH THE RECALL BUT NO WAY TO GET IT FIXED. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING SPLICE KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
AS I AM DRIVING ALONG, MY CAR STARTS TO JUMP & SPUTTER & DIES. INFORMATION LIGHT COMES ON WITH "ENGINE FAULT, SERVICE IMMEDIATELY." I TAKE THE CAR IN TO THE FORD DEALER & HE TELLS ME THERE IS NOT A CODE SHOWING UP SO THEY CAN'T DO ANYTHING. I HAVE HAD MY ESCAPE TO THE FORD HOUSE 4 TIMES FOR THE EXACT SAME THING & EVERYTIME, NO CODE SHOWS UP. WHAT THE HECK? IF THE ENGINE DIES & IT TELLS YOU ENGINE FAULT SERVICE IMMEDIATELY HOW CAN THERE NOT BE A CODE SHOW UP? WE WERE ON VACATION THIS WEEKEND AND IT DIES 4 TIMES WHILE WE ARE GONE. I WAS NEARLY REAR-ENDED SEVERAL TIMES BECAUSE IT IS NEVER AT THE SAME RATE OF SPEED! SOMETIMES I AM SITTING AT A RED LIGHT, SOMETIMES I AM DRIVING IN TOWN AT 30 MPH, SOMETIMES I AM ON THE INTERSTATE AT 75 MPH. THIS IS EXTREMELY DANGEROUS FOR ONE THING I COULD BE HIT FROM BEHIND & INJURED ALONG WITH MY FAMILY & GRANDSON, FOR ANOTHER THING WHEN IT DIES, I LOSE MY STEERING & MY BRAKES. NOT GOOD WHEN YOU ARE IN HILL COUNTRY EITHER. I AM TIRED OF FORD NOT DOING ANYTHING ABOUT THIS! I GUESS THEY ARE GOING TO WAIT UNTIL PEOPLE GET KILLED BEFORE THEY FINALLY DO SOMETHING ABOUT IT! SAVING MONEY TO TRADE VEHICLES BEFORE SOMETHING HAPPENS TO MY FAMILY! I ONLY HAVE 21,000 MILES ON THIS VEHICLE AND I THINK IT IS A TOTAL OF 8 TIMES THIS HAS HAPPENED IN THE 13 MONTHS I HAVE OWNED THIS VEHICLE. *TR
THE CHECK ENGINE LIGHT COMES ON INTERMITTENTLY, AND STAYS ON FOR ABOUT 48 HOURS. WHEN I HAVE TAKEN IT TO THE DEALERSHIP THEY CANNOT FIND OUT WHY THE LIGHT IS COMING ON BECAUSE THE CODE IS NO LONGER VISIBLE. THE CAR IDLES ROUGH AND CUTS OFF WHEN THE CAR IS WARM AND I'M STOPPED IN TRAFFIC, AT A RED LIGHT FOR EXAMPLE. IT IS VERY DANGEROUS TO HAVE MY CAR CUT OFF IN INNER-CITY TRAFFIC. IT ALSO OCCURRED ONCE WHEN I WAS TRYING TO START THE CAR AFTER BEING OFF FOR ABOUT 20 MINUTES. I HAD TO START IT 3 TIMES IN ORDER FOR IT TO STAY ON. EACH TIME, IT IDLED VERY ROUGHLY AND CUT OFF WITHIN A FEW SECONDS. *TR
VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOL
I BUY FORD ESCAPE 2013,SE ECOBOOST 1,6 IN FEBRUARY 2013.PAY $ 29,00,BRAND NEW.AFTER 10 MONTHS SEND ME RECALL NOTICE(13V583,14V-239,14V-237,14V164000) AFTER RECALL VALUE FOR MY CAR DROP DOWN 50%.WHO REFUND MY .AFTER FIX MY CAR ,MY CAR ,NO NOW CAR,THIS IS FIXED CAR.WHO AGREE FOR SELL WITH NO GOOD CONDITION CAR. *TR
IN ORDER TO PARK IN THE SINGLE BAY OF OUR THREE CAR SIDE ENTRY ATTACHED GARAGE, YOU HAVE TO PULL UP TO THE POST BETWEEN THE DOUBLE AND SINGLE BAYS, BACK UP AND PULL FORWARD. AFTER PULLING TO ABOUT ONE FOOT FROM THE GARAGE SUPPORT POST AND BRINGING THE VEHICLE TO A COMPLETE STOP, I ATTEMPTED TO SHIFT FROM DRIVE TO REVERSE. THE ESCAPE SUDDENLY ACCELERATED INTO THE POST AND OUR EXPEDITION PARKED IN THE RIGHT HAND SIDE OF THE DOUBLE BAY. IT FELT LIKE I HAD BEEN SLAMMED INTO FROM BEHIND. WITH THE ENGINE RACING I WAS ABLE TO USE THE START/STOP BUTTON TO STOP THE ENGINE. THE POST WAS DRIVEN OVER THREE FEET INTO THE GARAGE AND THE EXPEDITION WAS HIT WITH SO MUCH FORCE THAT IT JUMPED ABOUT AN INCH ONTO THE CEMENT CURB IN FRONT OF THE GARAGE. HITTING THE EXPEDITION PREVENTED THE GARAGE POST (WOOD AND BRICK) FROM TOTALLY COLLAPSING. THE ESCAPE HAS THE 1.6L ECO-BOOST ENGINE AND WAS PURCHASED IN OCT. 2012. IT HAS BEEN DRIVEN ONLY 5,904 MILES. AT 5,672 MILES THE DEALERSHIP HAD THE VEHICLE FOR THREE DAYS FOR THREE RECALLS 13S12, 14S04 AND 14S03. *TR
THE ENGINE HAD BEEN IDLEING A LITTLE ROUGH AND STALLED AT A STOP LIGHT. IT RESTARTED AND THEN IT WOULD IDLE ROUGH AND LIKE IT WAS GOING TO STALL AGAIN. IT HAS STALLED A TOTAL OF 3 TIMES IN THE LAST 3 DAYS AND IS IDLEING ROUGH. FORD DEALER SERVICE DEPT. NOT OPEN TO GET LOOKED AT. THIS IS OUT OF THE BLUE AND WHEN I RAN AN ENGINE DIAGNOSTIC IT CAME BACK NORMAL. I DONT TRUST THIS CAR NOW AND AM IN THE PROCESS OF TRYING TO TRADE IT FOR A NEW TOYOTA, BUT I AM NOT SURE I WILL BE ABLE TO GET RID OF THIS VEHICLE. I SEE FORD HAS HAD SEVERAL ISSUES WITH THIS AND SO FAR THEY CANT FIND ANYTHING WRONG. *TR
I HAVE MEDICAL CONDITION IN FLORIDA.MY CAR IS REGISTRATION IN CALIFORNIA.MY MEDICAL CONDITION IN NOT READY ,NADER FEW MONTH.I WANT FIX MY RECALL IN FLORIDA.PLEASE SEND MY DEALER ADDRESS IN FLORIDA 33418. PLEASE HELP MY! THANK YOU! *TR
I HAVE THE 2013 FORD ESCAPE 2.0 WITH ECO-BOOST. SUDDENLY IT BEGAN STALLING WHEN I WAS IN PARK, IT HAS GRADUALLY BEGAN STALLING WHEN I AM IN DRIVE BUT AT A STOP. LUCKILY IT HAS NOT HAPPENED WHILE I WAS IN MOTION. THE ENGINE LIGHT COMES ON ALONG WITH SERVICE NOW INDICATOR AND OTHER DASH ICONS. I PUT THE VEHICLE IN PARK AND RESTART WITH NO PROBLEM. ALL ICON'S DISAPPEAR AND THE VEHICLE GOES BACK TO RUNNING NORMAL. I HAVE NOTICED IT IS IDLING ROUGHLY AND A BIT HIGHER THAN NORMAL ABOUT 900 RPM. IT CONSTANTLY IDLES AS IF IT IS GOING TO STALL ALTHOUGH STALLING DOES NOT ALWAYS OCCUR. *TR
IN 2 WEEKS MY 2013 FORD ESCAPE HAS STOPPED RUNNING. THE FIRST TIME I WAS AT A COMPLETE STOP. THE SECOND TIME I WAS SLOWING DOWN FOR A STOP SIGN AND THE ENGINE CUT OFF AGAIN. BOTH TIME THE CAR RESTARTED. IT WAS TAKEN TO THE DEALER BOTH TIMES AND THEY CAN FINE NOTHING WRONG. I AM VERY CONCERNED THAT IT WILL HAPPEN WHEN I AM DRIVING AND SOMEONE WILL RUN INTO ME. *JS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED COMING TO A STOP SUDDENLY THE CONTACT FOOT SLIPPED OFF OF THE BRAKE PEDAL CAUSING HIM TO MOVE FORWARD. THE CONTACT FELT THE PEDAL WAS TOO SMALL. THE BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,800. UPDATED 8/28/14*CN UPDATED 09/17/2014*JS
WHILE DRIVING THE ENGINE FAULT LIGHT CAME ON. THE CAR BEGAN TO LURCH WHEN CHANGING GEARS ALMOST CAUSING AN ACCIDENT. ONCE CAR TURNED OFF AND TURNED BACK ON THE FAULT CLEARED AND THE ENGINE RAN SMOOTH. TOOK THE CAR TO THE FORD STORE SAN LEANDRO (CA). LIKE THE SIMILAR COMPLAINTS ON THIS WEBSITE THEY COULD NOT FIND RECORD ON THE CAR'S COMPUTER AND COULD NOT REPLICATE THE PROBLEM. THEREFORE I GO AWAY VERY CONCERNED ABOUT MY SAFETY AND FUTURE OCCURRENCES OF THE SAME EVENT. FROM THIS WEBSITE I SEE LOTS OF COMPLAINTS. WHEN WILL FORD DO SOMETHING TO RECTIFY. HOW MANY PEOPLE ARE GOING TO HAVE TO BE INJURED OR DIE TO GET THEM WORKING ON RESOLVING THIS ISSUE? *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND STALLED. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POPPED OFF COOLANT HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 31,000.
MAY 26, 2014 BEGAN A FORD RECALL OF "CERTAIN MODELS" 2013 ESCAPE FOR RESTRAINT CONTROL MODULE DEFECT-IT REQUIRED REPLACEMENT OF THE RCM (FORD #14S04, NHTSA #14V237000). I DID NOT RECEIVE A NOTIFICATION. APPARENTLY I DON'T OWN THE "CERTAIN MODEL". JULY 19, 2014 THE "AIR BAG SYSTEM WARNING LIGHT" ILLUMINATED AND STAYED ON. JULY 22 DEALERSHIP SAYS RCM NEEDS REPLACEMENT. IS DEFECT NOT ONLY IN THE "CERTAIN MODELS" CLAIMED IN MAY RECALL? LUCKILY, ALTHO PAST THE 36,000 MILE BASIC WARRANTY AND THAT IT WAS NOT INCLUDED IN THE MAY RECALL FOR THIS PROBLEM, IT IS COVERED BY A "RESTRAINT WARRANTY". PHEW...BUT, THEY CAN'T FIND THE PART ANYWHERE IN THE COUNTRY. FORD SAYS MAYBE THEY CAN SHIP ONE BY EARLY TO MID AUGUST. MY CAR IS UNSAFE AND STAYS AT THE DEALERSHIP UNTIL THE PART IS RECEIVED. LUCKILY THE DEALERSHIP WILL PROVIDE ME A LOANER AT NO CHARGE. BOTTOM LINE: REALLY FORD?? SERIOUSLY?? YOU RECALL A PROBLEM AND INVOLVE ONLY CERTAIN CARS BUT IT IS APPARENTLY A PROBLEM IN OTHER...VERSIONS OF THE MODEL? I WISH I HAD READ THIS INFORMATION BEFORE I BOUGHT; I WOULD NOT HAVE BOUGHT THE ESCAPE. I AM PETRIFIED THE ENGINE STALLING, FIRES ETC.SEEN NUMEROUS TIMES IN THE COMPLAINTS ON THIS SITE WILL AT SOME POINT OCCUR. ONCE REPAIRED I'M TRADING IT. 2013 ESCAPE=10 RECALLS, 39 SERVICE BULLETINS, 210 COMPLAINTS. 2013 NISSAN ROGUE= 0 RECALLS, 8 BULLETINS, 24 COMPLAINTS. HONDA CRV=1 RECALL, 9 BULLETINS, 76 COMPLAINTS. YOU DO THE MATH. DON'T JUDGE A BOOK BY ITS COVER; THE ESCAPE IS VERY STYLISH BUT INSIDE
SINCE JULY 1,2014 MY 2013 FORD ESCAPE HAS STALLED 3 ADDITIONAL TIMES FOR A TOTAL OF 4 TIMES. TWICE IN TWO DAYS. THE FIRST TWO WHILE STANDING STILL AT A LIGHT, THE LAST 2 WHILE SLOWING DOWN TO MAKE A TURN, 2ND TIME 07-08-2014, 3RD 07-20-2014 AND 4TH TODAY 07-22-2014. THE CAR WAS TAKEN TO BLUE SPRINGS FORD IN BLUE SPRINGS MO ON MONDAY 07-14-2014 WAS INFORMED THE PART HAD TO BE ORDERED AND WOULD BE IN ABOUT 7 TO 10 DAYS BUT WASN'T INFORMED WHAT WAS WRONG WITH MY CAR. CALLED BLUE SPRINGS FORD TODAY 07-22-2014 WAS INFORMED THE PART NEEDED IS A O2 SENOR AND IS ON BACK ORDER. I'M AFRAID THE CAR IS GOING TO STALL WHILE IN MOTION AND GET REAR ENDED. I WAS INFORMED BY THE SERVICE MANAGER IT WONT STALL WHILE MOVING BUT THE 3RD AND 4TH TIME IT DID WHILE SLOWING DOWN INSTEAD OF AT A FULL STOP LIKE THE FIRST AND 2ND TIME. I USE I -70 TO GET BACK AND FORTH TO WORK INCLUDING RUNNING ERRANDS. THIS IS BECOMING A SAFETY ISSUE AND THE 2013 FORD ESCAPE NEEDS TO BE RECALLED FOR THE REPLACEMENT OF THE O2 SENOR. I'M NOT TOO HAPPY NOT KNOWING HOW LONG ITS GOING TO BE TO GET THE PART IN TO GET MY CAR REPAIRED. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR
FOOT SLIPS OFF BRAKE PEDAL..ACCELERATOR PEDAL AND BRAKE PEDAL ARE TO CLOSE TOGETHER.BRAKE PEDAL NEEDS TO BE WIDER TO ACCOMMODATE LARGER SHOE SIZES,MINE ARE SIZE 13.. IN RAINY CONDITIONS FOOT SLIDES OFF BRAKE PEDAL FREQUENTLY. BAD DESIGN FROM FORD...HOPE I DON`T HAVE AN ACCIDENT BEFORE THIS CONDITION IS CORRECTED. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ENGINE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE TIRE WIRING FOR THE MAP RETURN SIGNAL AND THE TCBP RETURN. THE CONTACT STATED THAT FIVE MONTHS AFTER THE REPAIRS THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED AND WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,383. UPDATED 09/30/14*LJ UPDATED 02/27/2015 *JS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 9,300. UPDATED 9/18/14*CN UPDATED 2/11/2015*JS
ON 5/31/14, UPON STARTING VEHICLE (2.0 L, SEL), VEHICLE RUNNING ROUGH, SPUTTERING, LURCHING WHEN ACCELERATOR WAS DEPRESSED, ETC. MESSAGE ON DASH SCREEN STATED "ENGINE FAULT - SERVICE NOW". DROVE CAR APPROXIMATELY 8 MILES TO A FORD DEALER I WAS NOT FAMILIAR WITH. TURNED CAR OFF BUT THEN DECIDED TO MOVE CAR. STARTED CAR, ALL ISSUES DISAPPEARED, SO I LEFT AND DROVE CAR 35 MILES TO MY HOME WITH NO ISSUES. DROVE CAR UNTIL 6/20/14 WHEN EXACT SYMPTOMS HAPPENED AGAIN. DROVE CAR WITH SYMPTOMS OCCURRING TO LOCAL FORD DEALER. MECHANIC SUSPECTED COOING SYSTEM PROBLEM, TURNED OFF ENGINE WITHOUT HOOKING UP TO COMPUTER FOR DIAGNOSIS. MINUTES LATER, MECHANIC DECIDED PROBLEM WAS NOT COOLING SYSTEM RELATED SINCE ESCAPE WAS A 2.0 L (COOLING SYSTEM PROBLEMS APPARENTLY OCCUR WITH 1.6 L MODELS), BUT WAS INSTEAD THE MAP SENSOR WHICH WAS REPLACED ON 6/26/14. NEXT DAY (6/27/14) AFTER MAP SENSOR REPLACEMENT, SAME EXACT ISSUES. NO TIME TO TAKE TO A DEALER, SO I SHUT IT OFF AND RESTARTED IT AND ALL SYMPTOMS DISAPPEARED. DROVE REGULARLY UNTIL 7/16/14, WHEN EXACT SYMPTOMS OCCURRED AGAIN. DROVE DIRECTLY TO LOCAL FORD DEALER, LEFT IT RUNNING. THEY HOOKED UP THE DIAGNOSTIC COMPUTER WHILE RUNNING WHICH SHOWED ERROR CODE RELATED TO MAP SENSOR AGAIN. EXPLAINED TO MECHANIC THAT MY RESEARCH HAS INDICATED THAT TSB 13-12-12 MIGHT ADDRESS THE PROBLEM WHICH IS RELATED TO WIRING IN THE "SIGNAL RETURN SPLICES." HE AGREED. MADE APPOINTMENT FOR NEXT DAY, 7/17/14. UPON STARTING ON 7/17/14, SAME SYMPTOMS. TURNED OFF, RESTA
AFTER OWNING THIS VEHICLE FOR ONE MONTH, THE TRANSMISSION HAD TO BE COMPLETELY REPLACED. ABOUT A MONTH AFTER THE NEW TRANSMISSION WAS PLACED, I STARTED HAVING PROBLEMS WITH THE CAR NOT WANTING TO ACCELERATE. I WOULD BE MERGING ONTO THE FREEWAY OR PULLING INTO TRAFFIC AND THE CAR WOULD NOT ACCELERATE. THE RPM'S WOULD GO WAY UP, BUT THE CAR WOULD NOT MOVE. I AM FEARFUL ANYTIME I DRIVE THIS CAR THAT IT MAY NOT ACCELERATE WHEN I NEED IT TO AND I'LL END UP IN A VEHICLE ACCIDENT. I HAVE HAD MY ESCAPE INTO THE DEALERSHIP 5 TIMES FOR THIS SAME ISSUE. THE LAST TIME I HAD IT IN, FORD PUT IN A FLIGHT SIMULATOR. AFTER FORD EVALUATED THE SIMULATOR FINDINGS, FORD ENGINEERS SAID THIS WAS "NORMAL"; THEY WILL NO LONGER EVALUATE THE ISSUE. I AM TRULY SCARED IN THIS VEHICLE AND I'VE ONLY OWNED IT FOR ONE YEAR!!! HELP! *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE COOLANT FLUID LEAKED ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED UNDER RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V583000 (ENGINE). AFTER THE REMEDY REPAIR WAS PERFORMED THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
FIRST OCCURRENCE WAS NEARLY THREE MONTHS AGO. 2013 FORD ESCAPE AS REPEATEDLY, WITH INCREASING FREQUENCY BUT RANDOMLY LOST POWER AND WITH THE ENGINE SHUTTING OFF. CAR HAS LOST ENGINE POWER AND WITH NO ABILITY TO ACCELERATE WHILE DRIVING SPEEDS UP TO 40 MPH. IT HAS OCCURRED WHILE APPROACHING A STOP, SITTING AT A STOP SIGN, ACCELERATING POST STOP, TURNING LEFT, TURNING RIGHT AND WHILE NAVIGATING AROUND-ABOUT AND CROSSING A RAILROAD TRACK. CAR WILL RESTART ONCE I PLACE IT IN PARK. THIS IS AN EXTREME SAFETY CONCERN. I HAVE HAD SEVERAL NEAR MISSES AND ONLY BECAUSE I HAVE LEARNED TO RESPOND QUICKLY WITH MY HAZARD LIGHTS. I CALLED DON HINDS FORD IN FISHERS, IN AT THE SECOND OCCURRENCE AND THEY FAILED TO EXPRESS THE SAME LEVEL OF CONCERN TELLING ME I WOULD HAVE TO WAIT 4-5 DAYS FOR AN APPOINTMENT. THE FREQUENCY HAS INCREASED, ALBEIT STILL RANDOM AND NOT DAILY IT DOES OCCUR MULTIPLE TIMES A WEEK. I MADE A SERVICE APPOINTMENT WITH DON HINDS WAITING AGAIN 4 BUSINESS DAYS ON 7-8-2014. I WAS EXTREMELY DISAPPOINTED AS THEIR REPORT WAS BASED ON THEIR INABILITY TO NOT REPLICATE THE PROBLEM. THE LIKELIHOOD TO REPLICATE A RANDOM OCCURRENCE IN A SHORT TEST DRIVE WAS NOT EXPECTED BY ME AND I AM DISAPPOINTED THEY WERE FOOLISH TO THINK IT WOULD. THE HISTORY OF THE LAST 10 STARTS AND STOPS ON THE CAR'S COMPUTER DIDN'T REPORT ANY ERROR CODE. DON HIND'S STATES THAT FORD HAS NO REPORTS OF ANY INCIDENTS AND THEIR TECHNICAL SUPPORT HAD NO RECOMMENDATIONS FOR THE MECHANIC. THE ADVICE OF THE MECHANIC WAS T
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →