2013 Ford Escape complaints

TWICE THE PASSENGER INTERIOR DOOR FRAMES HAVE SEPARATED FROM THE DOOR AND BECAME CAUGHT ON ITEMS INSIDE THE VEHICLE SUCH AS THE SEAT ETC. THIS CAUSES THE DOOR TO BECOME STUCK AND UNABLE TO OPEN. BOTH TIMES IT TOOK WE WELL OVER 30 MINUTES TO DISLODGE THE FRAME AND REATTACH TO THE FRAME TO BE ABLE TO OPEN THE DOOR. BOTH TIMES, THE VEHICLE HAD BEEN JUST PARKED AND I WAS TRYING TO RETRIEVE MY INFANT DAUGHTER FROM THE BACK SEAT. I FEAR THAT IF I HAD BEEN IN AN ACCIDENT I WOULD NOT BE ABLE TO SAFELY RETRIEVE MY DAUGHTER FROM THE VEHICLE. IF THIS OCCURS WITH NO IMPACT, WHAT WOULD HAPPEN IN CASE OF AN IMPACT? WOULD ALL 4 DOORS BECOME LODGED?

DRIVING ON THE FREEWAY IN TRAFFIC DUE TO AN ACCIDENT ON THE SHOULDER, ABOUT 35 MPH. I WENT TO ACCELERATE AFTER PASSING THE ACCIDENT, I TOOK MY FOOT OFF THE GAS AROUND 60 MPH. THE RPM'S WERE BOUNCING UP AND DOWN, AND THE CAR CONTINUED TO ACCELERATED. I SLAMMED THE BRAKES AROUND 90 MPH. THE ENGINE CONTINUED TO REV AS I PULLED TO THE SHOULDER. A SHERIFF LEFT THE SCENE OF THE ACCIDENT I PASSED AFTER SEEING WHAT HAPPENED. THE SHERIFF ESCORTED ME OFF THE FREEWAY, AS MY CAR WOULD NOT GO OVER 40 WITHOUT REVVING THE ENGINE. I WAS ESCORTED TO THE DEALER, WHO STATED THEY HAD NOT HEARD OF THIS HAPPENING BEFORE. *TR

BOUGHT A 2013 USED (CLEAN CAR FAX) FORD ESCAPE THURSDAY APRIL 8TH, 2015. ON SATURDAY APRIL 11TH, THE CAR ENGINE LIGHT CAME ON, SAID THE ENGINE WAS OVERHEATING AND PULL OVER SAFE. BEFORE WE WERE ABLE TO PULL OVER THE CAR WENT FROM FULL SPEED TO SAFE MODE WITH NO POWER TO MOVE THE CAR. WE DRIFTED TO THE SIDE OF THE ROAD, WITHOUT GETTING HIT BY ANOTHER CAR (MIRACLE). WE HAD THE ESCAPE TOWED TO DICK SMITH FORD IN RAYTOWN, MO. THEY FLASHED THE PCM, AND SAID IT FIXED THE PROBLEM. I HAVE HAD THE ESCAPE BACK 3 WEEKS AND IT DID IT AGAIN SAME THING ON THE HIGHWAY AGAIN ON MAY 2ND. I WAS GOING 70MPH AND BARELY MADE IT TO THE SIDE; THE BACK OF MY CAR WAS IN THE RIGHT LANE OF THE HIGHWAY. THE ESCAPE SAID ENGINE OVERHEATED PULL OVER SAFE, WENT FROM 70MPH TO NOTHING IN LESS THAN 5 SECONDS. I WAS DODGING CARS TO PULL OVER, BUT I HAD NO POWER AND COULD NOT MOVE THE CAR. I CALL FOR ROADSIDE AND TOLD THEM IT WAS AN EMERGENCY, I WAS GOING TO BE HIT AND COULD BE KILLED IF I DID NOT GET HELP RIGHT AWAY. ONCE AGAIN WE HAD THE ESCAPE TOWED TO DICK SMITH FORD IN RAYTOWN, WERE IT IS STILL TO THIS DAY BEING LOOKED AT. THEY HAVE TO CALL TECH SUPPORT/ENGINEER TO FIND THE PROBLEM. I CALLED FORD CUSTOMER SERVICE MONDAY MORNING MAY 4TH. I WAS GIVEN A CASE NUMBER AND WAS TOLD A REGIONAL SERVICE MANAGER WOULD CALL ME. IT HAS BEEN TWO DAYS AND NO CALLS FROM FORD. I AM VERY UPSET AND ANGRY. THIS ESCAPE IS UNDER FULL FACTORY WARRANTY STILL, AND IT IS NOT SAFE TO DRIVE. MY FAMILY COULD OF BEEN KILLED IN AN ACCIDE

WENT IN FOR AN OIL CHANGE AND MY HUSBAND WAS ADVISED THAT THE HEAT SHIELD OVER THE CATALYTIC CONVERTER APPEARED TO BE DISINTEGRATING. THE TECHNICIAN SUGGESTED IT WOULD BE A FIRE HAZARD AND NEEDED TO BE REPAIRED ASAP. WE WENT TO IMMEDIATELY TO THE FORD DEALERSHIP AND THEY ATTEMPTED TO ASSERT WE HAD HIT SOMETHING. BASED ON POSITION OF SHIELD I'M NOT ENTIRELY SURE THAT'S POSSIBLE. WE HAD NOT HIT ANYTHING WITH THE CAR SO THE ASSERTION WAS JUST OFFENSIVE, THAT PLUS THE FACT THAT THERE IS ZERO OTHER DAMAGE TO THE VEHICLE. SO, WE HIT SOMETHING THAT WAS ABLE TO DAMAGE THE HEAT SHIELD IN THE UNDER BODY OF THE VEHICLE WITHOUT CAUSING ANY OTHER DAMAGE? RIGHT! THEN THEY SAID COULD BE 'WEATHER' CONDITIONS AS WE LIVE ON A GRAVEL ROAD. THIS APPEARS TO BE A CONSISTENT THEME FROM OTHER POSTINGS, ALTHOUGH IN THEIR CASE THEY WERE TOLD SNOW! MAYBE FORD DOESN'T MAKE VEHICLES TO BE USED IN OTHER THAN PRISTINE DRIVING CONDITIONS. WONDER WHERE I'D HAVE TO TRAVEL TO FIND THOSE? APPARENTLY, FORD ELECTED TO INSTALL A PART ABOVE THE CATALYTIC CONVERTER THAT DOESN'T APPEAR AS WELL CONSTRUCTED AS THE PANS I USE TO MAKE BAR-B-QUE ON MY GRILL; AND WHICH INCIDENTALLY DON'T APPEAR TO HOLD UP TO EITHER SNOW OR GRAVEL ROADS IF YOU BELIEVE THE EXCUSES OF THEIR SERVICE ADVISERS. OUR DEALERSHIP CHARGED $167 FOR THE HEAT SHIELD AND ANOTHER $109 TO INSTALL IT FOR A TOTAL BILL OF $290.09 AFTER TAXES. THE PART ITSELF APPEARS DESIGNED FOR FAILURE AND THEN ON TOP OF THAT WE WERE PRICE GOUGED WHEN THE FAILURE OCCURRED. T

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEATBELTS) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE VEHICLE WAS DRIVING FINE WHILE UTILIZING CRUISE CONTROL GOING 70 MPH. ALL OF A SUDDEN CHIME SOUNDED AND ENGINE STALLED. CLUSTER HAD MESSAGE "SHIFT INTO PARK" MY TURN SIGNALS DIDN'T WORK AS WELL. INSTRUMENT CLUSTER DIED COMPLETELY AS I WENT TO PULL OVER. TURNED ON HAZARDS AND SHIFTED INTO PARK AND RESTARTED VEHICLE. WAS ABLE TO CONTROL THE SITUATION . *TR

I'VE BEEN TO DAVE CROSSLEY DEALER SHIP 3 TIMES ON THE PROBLEM WITH MY CAR IT POPS UP MESSAGE ENGINE FAULT SERVICE KNOW. THIS WILL BE THE 4TH TIME THEY HAVE TRIED TO FIX MY CAR 2ND TIME IT DID IT I WAS PICKING UP MY 7 YR OLD CHILD WHEN IT DID IT. IT IS NOT A SAFE CAR TO BE DRIVING IN WHEN MESSAGE POPS UP ENGINE JUST STOPS. I BOUGHT THIS CAR TO BE RELIABLE FOR ME TO GET TO WORK EVERY DAY SOMETHING HAS TO BE DONE ABOUT THIS. ONE DAY I WILL BE GOING TO WORK AND MESSAGE DOES IT ON A FREEWAY THEN YOU WILL SEE A LAW SUIT ON YOUR HANDS. *TR

DRIVERS DOOR APPEARED BE CLOSED BUT TAKING A SLOW RIGHT TURN THE DOOR SWUNG OPEN. *TR

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE POOR MILEAGE ISSUES. *SMD THE CONSUMER WAS INFORMED TO WAIT UNTIL THE VEHICLE REACHED 8-10,000 MILES AND IT WOULD IMPROVE. *JB

ON APRIL 18,2014 CAR WAS IN A FORD DEALERSHIP BECAUSE I HEARD A RATTLE COMING FROM UNDERNEATH THE CAR A DAY OR TWO BEFORE. I NOTICED THE HEAT SHIELD WAS FALLING OFF AND TEARING AWAY FROM A BOLT. THE DEALERSHIP AT THAT TIME STATED I MUST HAVE DRIVEN OVER SOMETHING TO CAUSE IT TO COME OFF. THEY CHARGED ME FOR THE REPAIR. NOW IT IS APRIL 14,2015 AND THE SAME PROBLEM IS HAPPENING ALL OVER AGAIN. SAME NOISE AND TEARING AWAY FROM BOLT AGAIN.. I HAVE CONTACTED FORD CUSTOMER SERVICE AGAIN TO OPEN ANOTHER CASE ABOUT THIS SAME ISSUE. *TR

AT START-UP, THERE WAS AN ERROR MESSAGE ON THE INSTRUMENT PANEL ABOUT AN ENGINE FAULT INSTRUCTING ME TO SEEK SERVICE IMMEDIATELY. AS IT WAS AFTER 6 PM, AND THE DEALER SERVICE SHOP WAS CLOSED, I DRIVE HOME. THE ENGINE WAS "SPUTTERING" AS IF IT WAS GOING TO STALL. THE CAR HAD MINIMAL POWER AND DIDN'T ACHIEVE A SPEED OVER ABOUT 25 MPH. I RAN A VEHICLE HEALTH REPORT, WHICH INDICATED A PROBLEM IN THE ENGINE, TRANSMISSION, OR POWERTRAIN; IT INSTRUCTED ME TO HAVE THE CAR SERVICED. THE NEXT MORNING, THERE WERE NO PROBLEMS. AT THE DEALER THE FOLLOWING DAY, NO PROBLEM CODES CAME UP, AND THE DEALER WOULDN'T REPLACE THE ETB SINCE THERE ISN'T A RECALL. I BELIEVE, HOWEVER, THAT THE PROBLEM IS THE ETB AND THAT I'M BEING PLACED IN AN UNNECESSARILY DANGEROUS SITUATION WHEN THE ETB CAN FAIL UNEXPECTEDLY. PLEASE ISSUE A RECALL! *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE ENGINE FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER EIGHTS TIMES; HOWEVER, THE REMEDY FAILED TO THE REPAIR THE VEHICLE. THE LAST TWO TIMES THE VEHICLE WAS TAKEN TO THE DEALER, THE WIRES TO THE POWER TRAIN CONTROL MODULE WERE SPLICED BUT THE FAILURE PERSISTED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM), BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,520. UPDATED 6/3/15*CN UPDATED 10/4/2017*CN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT HEARD AN UNUSUAL NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED THAT THE EXHAUST HEAT SHIELD COVER DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. IN ADDITION, THE TIMING PEG BOLT WAS MISSING FROM THE ENGINE AND CAUSED OIL LEAKAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,400. ...UPDATED 05/11/15 *BF THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 05/14/15*JB...UPDATED 06/09/15 *BF UPDATED 06/16/15*JB

IN AUGUST 2014, JANUARY 2015, FEBRUARY 2015, AND MARCH 2015 MY VEHICLE WENT INTO "FAILSAFE" MODE DUE TO AN OVERHEATING ENGINE, AMONG OTHER PROBLEMS. THE VEHICLE WAS TOWED EACH TIME TO THE FORD DEALER'S SERVICE CENTER WHERE THE LEASE ORIGINATED. FAILSAFE MODE CUTS POWER TO THE BRAIN OF THE VEHICLE WHICH SHUTS DOWN THE ENGINE TO "SAFELY" STOP THE VEHICLE SO THE CAR DOESN'T LIGHT ITSELF ON FIRE. THE CAR LITERALLY GOES FROM 60 TO 0 IN A MATTER OF MINUTES. ANY TIME THE VEHICLE HAS GONE INTO FAILSAFE MODE I HAVE BEEN TERRIFIED OF CAUSING AN ACCIDENT OR GETTING REARENDED. THE CAR HAS BEEN IN AND OUT OF THE FORD SERVICE CENTER AND PEP BOYS FOR REPETITIVE ENGINE ISSUES, COOLANT SYSTEM ISSUES, TRANSMISSION ISSUES, COMPUTER SYSTEM ISSUES, ETC. THERE ARE 9 RECALLS ON THE CAR THUS FAR, 8 OF THEM HAVE BEEN FIXED - THE AIRBAG RECALL DOES NOT APPLY TO MY VEHICLE BECAUSE THE AIRBAG LIGHT IS NOT ON. MY CAR HAS SPENT A TOTAL OF 28 DAYS IN THE SHOP SINCE IT WAS LEASED IN 2013 FOR REPEAT REPAIRS. I TRIED SEVERAL TIMES TO HAVE FORD BUY BACK THE REMAINDER OF THE LEASE BUT WAS DENIED BECAUSE THE ISSUES DID NOT TAKE PLACE WITHIN THE FIRST 18,000 MILES OF THE LEASE. I ALSO FILED FOR NEW YORK STATE LEMON LAW AND WAS DENIED FOR THE SAME REASON. I WAS FORCED TO ROLL THE REMAINING 9 PAYMENTS ($4,044) INTO A NEW LEASE FOR A 2015 FORD ESCAPE ON 3/9/15 BECAUSE THE 2013 ESCAPE WAS UNPREDICTABLE AND PROBLEMATIC - IT WAS NOT SAFE TO BE ON THE ROAD. THE ENGINE OVERHEATED APPROXIMATELY EVERY 6 DAYS FOR TWO MONTHS

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO WAITING FOR PARTS TO COMPLETE VEHICLE REPAIRS. *SMD

MILEAGE ABOVE IS FROM INCIDENT IN 2/15, OCCURRED FIRST TIME AT OR ABOUT 9/14, AND OCCURRED AGAIN 3/15. ON EACH OCCASION THE CAR STOPPED ACCELERATING. ON THE 3/15 OCCASION I WAS TRAVELING ABOUT 45 MPH ON A 4 LANE ROAD....WHEN THIS OCCURS I AM ON THE GAS PEDAL....NOT THE BRAKE PEDAL AS I AM TRYING TO MOVE THE VEHICLE FORWARD. I WAS TERRIFIED TO BE STRUCK FROM BEHIND AND WATCHED AS TRAFFIC WAS COMING TOWARDS ME. EACH OCCURRENCE HAD A DIFFERENT REPAIR BECAUSE DIAGNOSTIC CODE WAS DIFFERENT. I DO NOT FEEL SAFE IN THIS VEHICLE. I HAVE CONTACTED FORD MOTOR COMPANY.....FOR THIS ISSUE AS WELL AS NUMEROUS OTHER ISSUES. I WANT TO FEEL SAFE AND NOT FEAR FUTURE PROBLEMS. I CAN PROVIDE MORE INFORMATION/AND OR COMPLAINTS BUT AS I AM NOT THAT KNOWLEDGEABLE ABOUT CARS, I TRUST THAT YOU WILL SEE ALL ISSUES THROUGH MY VIN NUMBER PROVIDED. ONE QUESTION I HAVE IS ABOUT THE DIAGNOSTIC CODES AND THEIR ACCURACY? *TR

TOOK DELIVERY OF 2013 FORD ESCAPE AS NEW CAR CONSUMER PURCHASE IN AUGUST 2013. BATTERY HAS BEEN BIGGEST ISSUE TO DATE. I HAVE HAD DEAD BATTERY ON THREE SEPARATE OCCASIONS TO DATE, LATEST BEING THIS MORNING (MARCH 16, 2015). BATTERY GOES DEAD AFTER AS LITTLE AS 48 HOURS OF NON-USE. FORD DEALERS HAVE TESTED THE BATTERY TWICE DURING MAINTENANCE VISITS. THEY SAY THE BATTERY MEETS MINIMUM TEST STANDARDS. I CAN'T LEAVE THE CAR ANYWHERE FOR 2+ DAYS W/O DISCONNECTING BATTERY. GOOGLE SEARCH SUGGESTS THAT THIS IS NOT AN ISOLATED PROBLEM. THIS NEEDS INVESTIGATION. THANK YOU. *TR

MOTOR STARTED RUNNING VERY POORLY MISSING AND BUCKING WITH REDUCED POWER THEN THE ENGINE DEFAULT SERVICE NOW LIGHT CAME ON I TOOK IT TO THE CLOSEST FORD DEALER WHERE THEY FINALLY TOLD ME IT HAS A WIRING HARNESS ISSUE WHICH IS NOT COVERED BY MANUFACTURER ALTHOUGH THIS SAME ISSUE HAS BEEN RECALLED FOR OTHER ESCAPES WITH DIFFERENT ENGINE SIZE. *TR

VEHICLE LOSES POWER AND STALLS EITHER IDLING AFTER START OR WITHIN A TENTH OF A MILE. THIS OCCURS EVEN IF THE VEHICLE HAS BEEN DRIVEN EXTENSIVELY THEN PARKED AND RESTARTED OR FROM A COLD START. THIS CONDITION IS HAZARDOUS AS POWER HAS BEEN LOST ENTERING TRAFFIC. THE CAR MUST BE STOPPED AND PLACED IN PARK AND RESTARTED. THIS OCCURS ABOUT EVERY OTHER DAY. FORD DEALERSHIP REPLACED SPLICES IN WIRING HARNESS PER FORD TSB15-0005. PROBLEM RECURRED. RETURNED TO FORD. THROTTLE BODY REPLACED. PROBLEM RECURRED; RETURNING TO FORD AGAIN. *TR

STEERING WHEEL WAS HARD TO STEER FOR A COUPLE OF DAYS. I THOUGHT IT WAS JUST FROM THE COLD WEATHER. I COULD HEAR A GRINDING SOUND WHEN I BACKED THE CAR OUT OF MY GARAGE. TOOK MY CAR TO THE DEALER AND THEY HAVE TO REPLACE 3 DIFFERENT PARTS IN THE STEERING. IT IS GOING TO COST ME $2000.00 I DON'T THINK A CAR THAT IS ONLY 3 YEARS OLD SHOULD HAVE THIS PROBLEM AND I AM NOT VERY HAPPY. *TR

TL*THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V597000(AIR BAG) WAS RECEIVED IN NOVEMBER 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE UNTIL BETWEEN JULY 2015 AND DECEMBER 2015. THE CONTACT DID NOT EXPERIENCE A FAILURE.

VEHICLE INFO CENTRE INDICATED A BRAKE LIGHT MALFUNCTION. ALL 3 BRAKE LIGHTS WERE INOPERATIVE. PERSONALLY CHECKED FUSE WHICH WAS NOT BLOWN AND CONTACTED SAM GALLOWAY FORD IN FORT MYERS FOR SERVICE APPOINTMENT. WAS TOLD ONLY A BULB WAS BURNT & THAT ALL BULBS WERE NON-FUNCTIONAL BECAUSE OF "XMAS TREE EFFECT". I FIND IT UNSAFE FOR A VEHICLE TO LOOSE ALL BRAKE-LIGHT FUNCTIONALITY BECAUSE 1 BULB IN THE CIRCUIT EXPIRES. THIS IS EXCEPTIONALLY DANGEROUS WHEN DRIVING AT NIGHT; WHICH IS WHAT HAPPENED HERE. I WOULD LIKE TO KNOW IF THIS IS A FACTUAL SITUATION WITH THIS VEHICLE. *TR

ON DECEMBER 20, 2014 AT APPROXIMATELY 3:30 PM WE WERE DRIVING ON I15 - INTO SALT LAKE CITY - 19 MILES SOUTH OF I-80. PASSENGER MOON ROOF SHATTERED WITH A LOUD BANG! SOUNDED LIKE AN EXPLOSION. IT RAISED UP THE GLASS ON THE OUTSIDE OF THE CAR. THE TEMPERATURE WAS 41 DEGREES OUTSIDE & 71 DEGREES INSIDE CARE. MY HUSBAND & I WERE THE ONLY PEOPLE IN THE CAR. WE WERE IN 5-6 LANES OF TRAFFIC & DID NOT STOP UNTIL WE GOT OFF THE HIGHWAY. RAIN WAS COMING SO WE TOOK PICTURES WITH OUR CAMERA & I PHONE & TAPED UP THE ROOF OVER THE CRACKS & COVERED IT WITH A TARP. WE RETURNED TO BOISE AREA THE FOLLOWING DAY. WE PARKED IT IN OUR GARAGE UNTIL WE COULD DELIVER THE CAR TO LITHIA FORD IN BOISE ON 12/22/14. (WE PURCHASED IT FROM LITHIA FORD) THE SERVICE TECH SAID HE THOUGHT IT WOULD BE COVERED BY WARRANTY BUT WOULD HAVE TO CONTACT FORD & GET BACK WITH US. WE RESEARCHED THIS PROBLEM & SAW IN THE PAST THAT THIS HAS HAPPENED. FORD MADE THE DECISION, IT WAS SOMETHING WE DID & WE THEREFORE HAD TO TURN IT INTO OUR INSURANCE & WE HAD TO PAY THE DEDUCTIBLE. WE BELIEVE FORD SHOULD HAVE COVERED THIS DAMAGE, NOT OUR INSURANCE COMPANY. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS. *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

RECALL REPAIR DONE IN AUGUST 2014 FOR WELL PUBLICIZED LOCALIZED OVERHEATING OF CYLINDER HEAD ISSUE. HAVE HAD TWO INSTANCES OF OVERHEATING SINCE... THE LAST INCIDENT OCCURRED ON 2/19. THE VEHICLE WENT TO LOW POWER MODE AND INSTRUCTED MY WIFE TO PULL OVER IMMEDIATELY AND STOP ENGINE... SHE DID.... AFTER SITTING FOR APPROX 10 MINUTES SHE RESTARTED THE ENGINE AND TEMPERATURES RETURNED TO NORMAL HOWEVER THE ENGINE LIGHT IS NOW ON AND I WILL BE TAKING THE VEHICLE FOR REPAIRS AGAIN ON MONDAY. I AM VERY CONCERNED ABOUT THE RELIABILITY OF THIS VEHICLE AND SPECIFICALLY THIS ENGINE OPTION. I HAVE NO IDEA WHAT DAMAGE WAS CAUSED BY THIS LATEST INCIDENT... I'M SURE THERE WILL BE SOME RESIDUAL LONGEVITY IMPACTS IF I KEEP THE VEHICLE. I PREDICT THAT THIS ENGINE WILL CONTINUE TO HAVE ISSUES.. BOTH INCIDENTS DID OCCUR DURING EXTREME COLD (BELOW ZERO) SO IT SEEMS TO BE COOLING SYSTEM RELATED... WHICH WAS THE BASIS OF THE ORIGINAL RECALL. *TR

MY FORD ESCAPE 2013 SEL CAME WITH LUGNUTS THAT HAVE METAL CUPS AND THESE EXPENDED CAUSING ISSUES WHEN TRYING TO TAKE THEM OFF. NO ONE WAS ABLE TO FIND A SOCKET THAT WOULD FIT THE NOW BIGGER LUGNUTS. I HAD TO TAKE THE CAR TO THE MECHANICS TO GET ALL THE ORIGINAL BAD LUGNUTS OFF AND REPLACED THEM WITH ALL NEW ONES. THESE TYPE OF LUGNUTS SHOULD BE LABELED AS DEFECTIVE AND BE RECALLED. I HAD TO SPEND ABOUT $300 TO TAKE THEM OFF AND HAVE THEM ALL REPLACED. FORD WILL NOT PAY FOR ANY OF THIS UNLESS THERE IS A RECALL. *TR

OIL LEAK FOUND AT ROUTINE OIL CHANGE. OIL LEAK WAS WITH TURBOCHARGER. TURBOCHARGER WAS REPLACED. ENGINE SHUTS DOWN DUE TO LOW OIL. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE IN HIGH TRAFFIC AREAS DUE TO UNKNOWN SHUTDOWNS. CAR EXHAUST IS A BLUE CLOUD. CAR EXHAUST PIPES DRIP OIL. THE CAR STICKS OF OIL. THE WINDOWS NEED CONSTANT CLEANING FOR OIL RESIDUE. FORD SAYS OIL CONSUMPTION TEST PASSES. FORD REFUSES TO TEST THE ENGINE OIL LEVEL AFTER 3000 MILES AND ADDING ONE QUART OF OIL. FORD IS MAKING EVERY EFFORT TO GET THIS VEHICLE OUT OF THE WARRANTY PERIOD BY REFUSING TO ADMIT THEIR FAILURE TO ACCURATELY PERFORM AN OIL CONSUMPTION TEST WITH DOCUMENTATION. FORD REFUSES TO PERFORM ANOTHER OIL CONSUMPTION TEST. THIS CAR IS A LEMON. I4 ENGINE IS A GUTLESS GAS-GUZZLER. *TR

TL*THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS , SEAT BELTS) HOWEVER, IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WENT INTO POWER SAVING MODE. THE VEHICLE'S SPEED REDUCED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF THEN RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MAT SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

THE CAR HAS HID HEADLIGHTS. THESE LIGHTS USE A "SHUTTER" TO CUT OFF THE LIGHT ON "LOW BEAM". THE "SHUTTER" IS STUCK AND DOES NOT RAISE TO OBSCURE THE LAMP IN "LOW BEAM" LEAVING THE LAMP ON "HIGH BEAM" WHENEVER THE HEADLAMPS ARE ON. OUR ESCAPE HAS THIS PROBLEM ON THE DRIVERS SIDE RESULTING IN MANY FLASHES FROM ONCOMING DRIVERS. THIS IS A CLEAR SAFETY PROBLEM AS IT IMPAIRS THE VISION OF ONCOMING TRAFFIC AND WE HAVE NO CONTROL OVER IT. FORD WILL NOT RECOGNIZE THIS AS A SAFETY ISSUE. THEY WILL ONLY REPAIR IT IF IT FALLS IN THE 3 YR. 36,000 MILE WARRANTY. I HAVE FOUND INCIDENTS ON THE INTERNET GOING CLEAR BACK TO 2005 ON FORD FOCUS CARS WITH SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE OVERHEATED AND STALLED. ADDITIONALLY, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

THIS IS AN INTERMITTENT POWER LOSS ISSUE ON A 2013 FORD ESCAPE PURCHASED ON DECEMBER 31, 2013. WE HAVE HAD THE ISSUE SINCE THAT DATE. AT SPEEDS UNDER 35MPH AND ALWAYS WHILE MAKING A TURN, THE VEHICLE LOSES ALL POWER AND MUST BE COASTED TO A SAFE SPOT, STOPPED, PUT INTO PARK, AND THEN TURNING THE KEY TO RESTART. THIS ISSUE HAPPENS 1-4 TIMES A WEEK DURING DAILY USE. WE HAVE TAKEN IT TO THE DEALER SHIP 3 TIMES. THE FIRST TWO TIMES I NOTIFIED THEM OF THE ISSUE VERBALLY, BUT SINCE IT DID NOT HAPPEN DURING THEIR TEST DRIVES, NOTHING WAS DONE OR NOTED. THIS LAST TIME, THE ISSUE OCCURRED ON DECEMBER 24, 2014, WHILE MAKING A LEFT HAND TURN THROUGH A CITY INTERSECTION THAT ALSO PUT THE VEHICLE ON A SLIGHT INCLINE, THE POWER WAS LOST, AND WE COULD NOT COAST TO SAFETY TO RESTART THE VEHICLE. ANOTHER VEHICLE HAD TO LOCK ITS BRAKES TO AVOID A COLLISION. ON JAN 2, 2015 I TOOK THE VEHICLE BACK TO LAKEWOOD FORD IN LAKEWOOD, WA WHERE IT WAS PURCHASED. THEY HAD THE VEHICLE FROM JAN 2 - JAN 9 2015. THEY TEST DROVE IT A TOTAL OF 26 MILES. THEY DID NOT USE A "FLIGHT RECORDER" TO CAPTURE ANY DATA. THE VEHICLE IS STILL UNDER WARRANTY AND I WILL BE TAKING IT TO EVERY FORD DEALERSHIP I CAN FIND UNTIL ONE OF THEM ACKNOWLEDGES AND REPAIRS THE ISSUE. I WILL ALSO BE RECORDING VIDEO OF THE ISSUE. THE CAMERA WILL CAPTURE THE INSTRUMENTATION AND ROAD. *TR

CAR HAS BEEN GIVING US AN ERROR MESSAGE "ENGINE FAULT SERVICE NOW" SINCE WE BOUGHT THE VEHICLE. FORD HAS BEEN UNABLE TO REPAIR FOR THE LIFE OF THE VEHICLE. THE CAR HAS NO STARTED TO SHUT OFF IN TRAFFIC. THE INCIDENT ON 12/27 I WAS SLOWING DOWN IN HEAVY TRAFFIC AND THE VEHICLE SHUT OFF. CARS WHERE ABLE TO AVOID US AND WE WERE ABLE GET THE CAR RESTARTED BUT IT IS BECOMING A HAZARD TO NOT ONLY US BUT EVERYONE ON THE ROAD. TWO WEEKS PRIOR THE CAR SHUT OFF WHILE WE WERE AT A RED LIGHT. FORD HAS BEEN UNABLE TO FIX AND UNWILLING TO WORK WITH US ON THIS ISSUE. I HAVE SEEN COMMENTS ON LINE THAT OTHER PEOPLE HAVE FACED SIMILAR PROBLEMS WITH THE 2013 ESCAPE. WE JUST WANT THE SAFE WORKING CAR THAT WE THOUGHT WE PAID FOR. WE HAVE TRIED EVERYTHING AND BEEN VERY PATIENT BUT NOW IT IS A SAFETY HAZARD. *TR

JUST TURNED ON CAR AND WAS PULLING OUT OF THE DRIVEWAY. THE INFORMATION LIGHT CAME ON AND SAID IT WAS LOW ON COOLANT. I NOTICED A BURNING TYPE SMELL WHEN I GOT OUT OF THE CAR TO SEE HOW LOW THE COOLANT WAS. THIS CAR HAD BEEN RECALLED BEFORE FOR ENGINE COOLANT LEAKS AND OVERHEATING. I TOOK MY CAR IN TO GET THAT RECALL FIXED IN MAY 2014 AND NOW IT'S HAVING THAT PROBLEM AGAIN. I DON'T KNOW IF SOMETHING ELSE BROKE OR THAT THEY DIDN'T FIX IT RIGHT. I DIDN'T BUY THIS CAR BRAND NEW SO I COULD TAKE IT IN LIKE 5 TIMES FOR RECALLS. I ALSO CHECKED THE COOLANT LEVEL LAST WEEK AND IT WAS AT THE LEVEL IT SHOULD BE AT...SO IT MAY BE A FAST LEAK. *TR

MY 16 YEAR OLD DAUGHTER WAS DRIVING AT APPROXIMATELY 25 MPH ON RESIDENTIAL STREET HAVING JUST COMPLETE A LEFT TURN WHEN HER FRONT LEFT FRONT TIRE BLEW OUT CAUSING HER TO LOSE CONTROL OF HE CAR AND HIT THE CURB. THE COLLISION WITH THE CURB RESULTED IN DAMAGE TO THE FRONT LEFT RIM.THE TREADS ON TIRES APPEARED TO BE IN GOOD SHAPE THE CAR HAD ONLY 28,856 MILES ON IT AND THE VEHICLE WAS ONLY A YEAR OLD. WE PLACED ALL THE TIRES AFTER READING SIMILAR STORIES ABOUT CONTINENTAL TIRES ON THE INTERNET. I HAVE BEEN DRIVING FOR 32 YEARS AND HAVE VERY EXPERIENCED ANYTHING CLOSE TO THIS ON RELATIVELY NEW CAR/ TIRES. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

AFTER RUNNING 15 MILES, VEHICLE WAS SHUT OFF 10 MINS, ON RESTART A CHIME SOUNDED AND THE INFORMATION CENTER INDICATED SERVICE STEERING ASSIST, ATTEMPTED TO TURN WHEEL AND HAD NO POWER STEERING. TURNED OFF AND RESTARTED CAR, INFORMATION CENTER WAS CLEAR, POWER STEERING WORKED FINE. LOSS OF POWER STEERING IS OF COURSE AN UNSAFE VEHICLE CONDITION. CONTACTED FORD DEALER THAT SOLD ME THE CAR USED, TO SEE IF THERE WAS A SOFTWARE UPDATE OF OTHER RELATED ISSUE, HE CHECKED AND SAID THERE WAS NONE AT THIS TIME FOR POWER STEERING. IT WOULD SEEM I HAVE NO RECOURSE, AND WOULD ONLY SPEND MONEY AT THE DEALER FOR NO TROUBLE FOUND. I PLAN TO CHECK FOR STORED CODES, AND CONTACT FORD CONSUMER COMPLAINTS. *TR

CHECK ENGINE LIGHT HAS BEEN ON SINCE THE BEGINNING OF 2014, ALWAYS FOR THE SAME CODE P0741. CAR DOES NOT DRIVE PROPERLY AT HIGHWAY SPEEDS AS THE TORQUE CONVERTER DOES NOT LOCK UP AS INTENDED. THIS IN TURN CAUSES MUCH LOWER FUEL ECONOMY THAN THE VEHICLE IS CAPABLE AND ADVERTISED TO GET. (23.5 HWY ACTUAL, SHOULD GET 29-30 MPG) CAR HAS BEEN IN TO FORD 5 TIMES AND THE PROBLEM HAS NOT BEEN RESOLVED. SENT FORD A LAST CHANCE LETTER PRIOR TO THE AST REPAIR ATTEMPT. THIS ATTEMPT WAS SCHEDULED BY FORD SO ONE OF THE ENGINEER EXPERTS COULD EVALUATE IT. AFTER THEY FED US A COMPLETE LINE OF HOGWASH ABOUT AN AIR BUBBLE IN THE COOLING SYSTEM, THEY TOLD US IT WAS FIXED. 70 MILES AFTER THIS VISIT, LIGHT IS BACK ON (SAME CODE) AND MPG IS STILL TERRIBLE. TO TOP IT OFF THE COOLANT IS LEAKING ON THE FLOOR IN GARAGE AND CAR RUNS ROUGHER AND HAS NEARLY STALLED AT INTERSECTIONS MULTIPLE TIMES (WITH MY 2 YR OLD DAUGHTER IN THE CAR) CLEARLY THEY ARE INCAPABLE OF REPAIRING BUT INFORMED US THEY WILL DO NOTHING ELSE. *TR

THE VEHICLE HAD BEEN TURNED IN TO BROWN DAUB FORD IN NAZARETH, PA WHERE IT WAS REPORTED TO HAVE DIED TWICE ON THE ROAD. THEY THEN REPORTED IT DIED ON THEM TWICE ALSO. THEY REPLACED THE ENGINE FUEL PUMP AS THIS IS THE ECOBOOST THERE ARE TWO PUMPS (ONE AT FUELTANK ONE AT ENGINE) AND RETURNED THE CAR. IT DROVE FOR 30 MINUTES AND DIED AGAIN IN AN INTERSECTION WHERE IT ALMOST CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP WROTE UP THE COMPLAINT AS CAR WANTS TO STALL WHICH IS NOT WHAT WAS SAID. THEY WERE TOLD IT DIED AND WAS DANGEROUS, THEY RETURNED IT WITH THE SAME MILEAGE AS THEY TOOK IT IN SO IT WAS NOT TEST DRIVEN. THIS IS A VERY DANGEROUS PROBLEM AND WILL CAUSE A DEATH. THE NONE TURBO ENGINE HAS A RECALL FOR WIREHARNESS SPLICES NOT DONE PROPERLY AND THAT IS WHAT THIS SOUNDS LIKE. PLEASE LOOK INTO THIS. *TR

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2013 FORD ESCAPE AIR BAG RECALL. *SMD THE CONSUMER IS CONCERNED ABOUT THE AMOUNT OF RECALLS HE IS RECEIVING. HE BELIEVES THE VEHICLE IS UNSAFE. *JB

THE VEHICLE WILL JUST DIE WHEN DRIVING, IT IS OFF. VERY DANGEROUS. THERE IS A RECALL FOR THE SMALLER ENGINE WITH THE SAME SYMPTOMS. THE DEALER HAS SPOKEN TO FORD AND THEY DO NOT KNOW WHAT IT IS. IT DIED ON THEM TWICE. THEY NOW BELIEVE IT COULD BE A DROPOFF IN PRESSURE IN THE FUEL SYSTEM WHICH MAKES NO SENSE. THE CAT JUST STOPS RUNNING. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 01/09/15*LJ UPDATED 6/3/2015 *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

GOT A RECALL NOTICE FOR 14S17 CALLED CROWELL MOTOR CO SOUTH BOSTON VA SERVICE DEPT. ADVISED THEY WERE WAITING ON PARTS FROM FORD TO DO THE WORK BUT THAT THERE WAS ALSO ANOTHER RECALL 14V-597 ON THE VEHICLE AS WELL AND THAT FORD HAD NOT SENT ANY OF THE PARTS TO DO THE WORK. CALLED AGAIN ON 10-24-2014 WAS TOLD THE SAME CROWELL CALLED ME ON 11-03-2014 AND STATED THEY WOULD CALL ME WHEN THE PARTS ARRIVED. THEY SEEM TO BE DOING ALL THEY CAN BUT CAN ONLY FIX THE VEHICLE WHEN FORD SENDS THE PARTS TO THE DEALERS. MY PROBLEM WHY SEND OUT RECALL NOTICES IF THE PARTS ARE NOT AVAILABLE AS GET PEOPLE SCARED TO DRIVE THE VEHICLE AS WE ARE THAT I PAID 33000.00 FOR. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN APPROACHING A STOP, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HEARD ABOUT THE RECALL ON MY LOCAL NEWS STATION. I CALLED MY LOCAL FORD SERVICE DEPARTMENT AND THEY TOLD ME THE RECALL WOULD ONLY BE FIXED IF MY AIR BAG LIGHT CAME ON. WHY TO YOU WANT TO RISK INJURY AND LAWSUIT. WHY CAN'T YOU GO AHEAD AND FIX? *TR

ENGINE WAS MAKING ODD NOISE, RED LIGHT APPEARED ON INSTRUMENT PANEL. DRIVER PULLED TO SIDE OF ROAD. CAR BEGAN SMOKING. DRIVER EXITED VEHICLE. DRIVER CALLED 911 AND WAVED FOR HELP. VEHICLE BURST INTO FLAMES APPROXIMATELY 30 SECOND AFTER DRIVER EXITED VEHICLE. CAR COMPLETELY BURNED. *TR

STEERING CONTROL ROD IS EXPOSED UNDER DASH AND CONTAINS SHARP EDGES. DRIVER SIDE DOOR HAS A SHARP PIECE OF METAL WHICH CAN CUT. *TR