2013 Ford Escape complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE TIRE SUDDENLY FRACTURED FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DISCOVERED THAT THE SUSPENSION SHOCKS WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. THE VIN WAS NOT AVAILABLE. MA 10/8 *BF *CN *JB 3/28/18 *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED SMOKE UNDER THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOTICED THAT ENGINE OIL WAS DRIPPING ONTO THE MANIFOLD AND DIAGNOSED THAT THE TURBO NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/16/15 *CN

THE LATCH ON THE REAR DRIVER'S SIDE DOOR BROKE. I DID NOT SLAM IT OR EVEN SHUT IS HARD. I WAS ABLE TO BUNGIE THE DOOR CLOSED AND GOT IT TO THE DEALER TO FIX THE PROBLEM. I WENT TO PICK UP THE VEHICLE AFTER THE WORK WAS COMPLETE AND WHEN THEY WENT TO GET IT THEY SAID THE DRIVER'S SIDE DOOR WOULD NOT SHUT. THE ATTENDANT WHO WENT TO GET IT SAID THE DOOR WAS OPEN SLIGHTLY WHEN HE GOT IN. SO I HAD TWO LATCHES BREAK WITHIN A MATTER OF HOURS, AND I STILL DON'T HAVE THE VEHICLE WITH ME. I CAME HOME AND SAW THAT THERE WERE RECALLS ON SOME OF FORD'S OTHER MODELS. THIS IS CONCERNING BECAUSE IT SEEMS AS THOUGH THESE LATCHES BREAK FOR NO REASON AND AT RANDOM TIMES. I HAVE A YOUNG DAUGHTER AND NOW IT WILL BE IN THE BACK OF MY MIND WILL ANOTHER LATCH BREAK WHEN SHE IS IN THE VEHICLE, OR WILL MY WIFE OR I HAVE TO WORRY ABOUT FALLING OUT OF THE VEHICLE WHILE DRIVING. FORD HAS RECALLED LATCHES ON OTHER VEHICLES AND FROM THE PICTURES I HAVE SEEN LOOK ALMOST IDENTICAL TO THE THE ONES THAT BROKE ON OURS.

WHEN SHIFTING FROM SPORT MODE (S) TO DRIVE (D), THE SHIFTER MECHANISM DOES NOT LOCK OUT NEUTRAL (WHICH SHOULD REQUIRE PRESSING THE RELEASE BUTTON.) I PUSHED THE SHIFTER FROM SPORT DIRECTLY TO NEUTRAL, CAUSING ME TO TEMPORARILY LOSE POWER WHILE MERGING.

MY 2013 FORD ESCAPE REAR PASSENGER DOOR LATCH, THE PART WHICH CATCHES THE METAL BAR WHICH IS CONNECTED TO THE VEHICLE, DOES NOT CLOSE AND SECURELY SHUT THE PASSENGER DOOR. IT WILL REMAIN OPEN AND OPEN UP IF I MAKE A LEFT HAND TURN. THE LATCH MECHANISM IS MALFUNCTIONING AND DOES NOT KEEP THE REAR DOOR CLOSED.

AFTER TRAVELING ON A 5 HOUR ROUND TRIP I STOPPED TO FUEL. AFTER FUELING I STARTED MY ENGINE AND BEGIN TO PULL AWAY. NO STEERING!! RECEIVED MESSAGE 'STEERING ASSIST FAULT'. I WAS JUST TRAVELING ON THE HIGHWAY AT 75 MPH. IF I HAD BEEN TRAVELING AT THAT RATE WITH MY 3 GRANDCHILDREN RIDING....WELL, GOD ONLY KNOWS WHAT THE OUTCOME WOULD HAVE BEEN. IT WAS TOTALLY IN GOD'S HANDS THAT I STOPPED BEFORE IT SHUT DOWN WITHOUT WARNING.

DRIVING DOWN STREET WHEN VEHICLE SUDDENLY WENT INTO LIMP MODE. VEHICLE HAS HAD NUMEROUS PREVIOUS ENGINE FAULT SERVICE READINGS ON SCREEN. DEALER HAS BEEN UNABLE TO REPAIR. IN SHOP AGAIN.

WHEN I WAS DRIVING MY VEHICLE ON A LOCAL ROAD IN A RESIDENTIAL AREA, THE CHECK ENGINE LIGHT WAS ON. THAT DAY, I'VE NEVER DRIVEN ON A FREEWAY, OR FASTER THAN 45 MPH, AND THE PROBLEM OCCURS ONLY AFTER NORMALLY LOW SPEED DRIVING FOR 15 MIN. I GOT THE VEHICLE INSPECTED BY THE DEALER, AND THEY TOLD ME THE ERROR CODE IS P026B7, AND IT HAS SOMETHING WRONG WITH THE COOLANT BYPASS VALVE. THAT PART IS NOT COVERED BY THE POWER TRAIN WARRANTY. THE VEHICLE HAD A RECALL BEFORE ASSOCIATED WITH THE COOLANT LEAKAGE, SO IT IS VERY SUSPICIOUS THAT THE COOLANT BYPASS VALVE IS ALSO INHERENTLY DEFECTED, CONSIDERING WITH SO MAY OTHER VEHICLES SHARING THE SAME FAILURE WITH THE SAME ENGINE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 73 MPH, THE AIR BAG WARNING LIGHT, TRACTION CONTROL WARNING LIGHT, BRAKE WARNING LIGHT, AND SERVICE ENGINE LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM ON THE FRONT PASSENGER SIDE WAS ENGAGED WHICH CAUSED THE VEHICLE TO PULL TO THE RIGHT AND CRASHED INTO A CONCRETE PILLAR. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SHAFT AND JOINT ASSEMBLY, BUSHING, SEALS, RIGHT FRONT AXLE, AND SHAFT JOINT FORWARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FIVE MONTHS LATER WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

DOOR LATCH BROKE TWICE WHILE CAR WAS PARKED. BOTH TIMES I WAS SHOPPING AND CAME OUT TO FIND DOOR LATCH POPPED OPEN. FIRST TIME WAS 04/17/2014, REAR DRIVERS SIDE AND SECOND TIME WAS 03/28/15, DRIVER SIDE DOOR. WHEN THIS HAPPENS YOU CAN NOT CLOSE THE DOOR OR LATCH IT IN ANYWAY. I HAD TO FIND ROPE AND BUNGY CORDS TO TRY TO SECURE IT SHUT. I WAS TRANSPORTING MY GRANDCHILDREN AT THE TIME, ONE PRESCHOOLER AND ONE INFANT. THIS IS A VERY DANGEROUS SITUATION. AFTER 2ND LATCH BROKE I TALKED WITH A FORD CAR SALESMAN WHO INFORMED ME THAT THEY HAVE HAD MANY PROBLEMS WITH THE DOOR LATCHES.HE INFORMED ME THAT THEY HAVE BEEN RECALLED ON CERTAIN FORD VEHICLES.THIS IS A SERIOUS SAFETY HAZARD! CHILDREN COULD HAVE BEEN KILLED IF DOOR SUDDENLY SWUNG OPEN WHILE DRIVING, ESPECIALLY IF YOU TURN A CORNER AND HAVE NO CONTROL OF THE BACK DOOR.

MY 2013 FORD ESCAPE SEL IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LEFT INSIDE THE CAR WITHOUT A DRIVER OR PASSENGER PRESENT. THE CAR ALSO INCLUDES A AUTO-LOCKING FEATURE THAT IS SUPPOSED TO LOCK ALL DOORS ONLY WHEN THE CAR IS IN DRIVE AND BEGINS MOVING ABOVE 5 MPH. ON THREE OCCASIONS, INCLUDING THE LAST (7/22/2015) THIS SYSTEM HAS MALFUNCTIONED TO SUCH A DEGREE THAT ITS BEHAVIOR WAS THE EXACT OPPOSITE OF ITS INTENDED DESIGN. ON TWO OCCASIONS INVOLVING MY WIFE, WHO NATURALLY CARRIES THE KEYS IN HER PURSE. SHE HAS GOTTEN OUT OF THE CAR OR LOADED THE CAR FROM THE PASSENGER SIDE AND CLOSED THE DOOR WITHOUT LOCKING THE CAR MANUALLY. HER KEYS REMAINED IN HER BAG ON THE PASSENGER SIDE, WHILE SHE WALKED AROUND THE CAR TO RETRIEVE THEM OR TO ENTER THE DRIVERS SIDE. ON THESE OCCASIONS THE CAR HAS LOCKED ITSELF WITH THE KEYS INSIDE AS SOON AS SHE CLOSED THE DOOR AND SHE COULD NOT GET INTO THE CAR. THE FIRST TIME A WINDOW HAD TO BE BROKEN TO REGAIN ACCESS, THE SECOND THE DOOR WAS OPENED BY A LOCKSMITH. THE LAST TIME WE WERE AT A RESTAURANT I HAD A KEY IN MY SHIRT POCKET AND MY WIFE HAD HERS IN HER PURSE, WE GOT OUT TO SPEAK WITH FRIENDS BEFORE WE WENT IN. WHEN MY WIFE TURNED TO GET HER PURSE THE DOORS WERE LOCKED AND WOULD NOT UNLOCK, I WALKED OVER TO OPEN THE DOOR THERE WAS NO RESPONSE FROM

WHILE DRIVING DOWN THE HIGHWAY I PUSHED ON THE ACCELERATOR TO PASS ANOTHER CAR SAFELY. THE ACCELERATOR DID NOT REACT FOR 4 SECONDS, THIS IS A SERIOUS SAFETY ISSUE AND IF OUR GOVERNMENT IS NOT LOOKING OUT FOR US, WHO IS. I NOTICED OTHER POSTINGS LIKE THIS AND I HAVE COMPLAINED TO FORD THAT I HAVE A LEMON AND THEY HAVE CHOSEN NOT TO DO ANYTHING ABOUT IT. DO I NEED TO START WRITING MY SENATOR OR CONGRESS PERSON FOR SOMETHING TO HAPPEN, WHAT DOES IT TAKE FOR SOMEONE TO NOTICE THESE COMPLAINTS, A DEATH FROM THESE DEFECTS? FORD HAS CHOSEN TO IGNORE IT AND APPARENTLY THE NHTSA AS WELL. I HAVE HAD SEVERAL ISSUES WITH MY ESCAPE AND HAVE COMPLAINED TO FORD, I AM A VETERAN AND CANNOT AFFORD A LAWYER AS I AM PUTTING THREE PEOPLE THROUGH COLLEGE. HELP!!!!!!!.....UPDATED 10-27-15 *BF

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE LACK OF PARTS FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF UPDATED 12/28/15.*JB

I BOUGHT A 2013 FORD ESCAPE NEW IN NOV OF 2012. THIS IS AN UNSAFE CAR. EVERY SUMMER IN LAS VEGAS WHERE I LIVE THE CAR OVERHEATS AND I LOOSE ENGINE POWER. THIS IS A VERY DANGEROUS SITUATION ESPECIALLY FOR ME AS I AM 71 YEARS OLD. I HAVE BROUGHT THE CAR BACK TO THE DEALER MANY TIMES TO CORRECT THE PROBLEM AND THEY HAVE BEEN UNABLE OR UNWILLING TO FIX IT

THE ENGINE STALLED/DIED WHILE DRIVING. I WAS ABOUT TO TURN ONTO AN EXTREMELY BUSY 6 LANE ROAD, SO I AM FORTUNATE (I SUPPOSE) THAT IT DID NOT DIE WHILE I WAS MAKING MY TURN. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL FOR HELP. MY CHILD WAS IN THE CAR WITH ME. VERY SCARY.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE SHUTTING THE REAR DRIVER SIDE DOOR, THE CONTACT'S RIGHT RING FINGER WAS CAUGHT BY THE DOOR. THE CONTACT WAS RUSHED TO THE EMERGENCY ROOM WHERE MEDICAL ATTENTION WAS REQUIRED TO CORRECTLY AMPUTATE THE TOP OF THE RIGHT RING FINGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE FUEL LINE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN PERFORMED ADDITIONAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,615.

THE BACK LEFT REAR DOOR OPENED WHILE DRIVING HIGHWAY, WITH MY 9 YEAR OLD DAUGHTER IN THE BACK SEAT. THANKS GOD NO ONE GET HURT. BUT IT WAS A VERY TRAUMATIC MOMENT FOR US. THEN WHEN I VISIT THE DEALER FORD MAYAGUEZ PUERTO RICO THEY SAID THAT I MUST PAY FOR REPLACEMENTS OF LATCHES. I LOOK FOR THE SAFETY RECALLS OF MY VEHICLE FORD ESCAPE 2013 AND IT WAS THE SAFETY RECALL #NHTSA CAMPAIGN NUMBER 13V-085 LATCHES/LOCK/LINKAGES. THE DEALER SAID THAT MY UNIT BY VIN # WAS NOT INCLUDED IN THE RECALL. I HAVE A CONCERN, IT HAPPEN TO MY UNIT AND THERE ARE A LOT OF FORD ESCAPE VEHICLES AFFECTED, IT COULD BE WORST, I ASK FOR YOUR HELP IN THIS MATTER. IS NOT FAIR THAT MY 2013 FORD ESCAPE IS NOT INCLUDED IN THE RECALL WHEN THAT PROBLEM HAPPEN TO IT, THANK YOU IN ADVANCE. I CAN NOT USE IT IF I HAVE TO PARK IT BECAUSE THE DOOR DOESN'T CLOSE. HELP ME PLEASE.

FORD IS NOTHING BUT A COMPANY THAT IS OUT FOR MONEY. THEY COULD CARE A LESS HOW RELIABLE THEIR VEHICLES ARE OR ABOUT THEIR CUSTOMER SERVICE. FORD MOTOR COMPANY SHOULD STOP MAKING VEHICLES AND BE SUED. THEY HAVE NOTHING BUT FAULTS IN THEIR VEHICLES. IN MINE, THERE IS MULTIPLE TRANSMISSION PROBLEMS AND THE COOLING FAN RUNS CONSTANTLY AND THIS SHOULD NOT HAPPEN. I HAVE CONTACTED THE FORD DEALER THAT I BOUGHT THE CAR FROM AND THEY COULD CARE A LESS AND CONTINUE TO SAY NOTHING IS WRONG WITH IT. MY ENTIRE CARE BASICALLY HAS A SEIZURE WHEN IT SHIFTS AND WHEN YOU PUT IT INTO GEAR AND THEY SAY THIS IS NORMAL? THESE GUYS ARE A BUNCH OF FOOLS. THAN THEY PROCEED TO TELL ME I NEED TO SPEND $700 ON SOMETHING THAT WASN'T GOING TO FIX MY CAR TO GET MORE MONEY AND TO MAKE ME BELIEVE THAT THEY KNOW WHAT THEY ARE TALKING ABOUT. I AM EXTREMELY UPSET AT THIS COMPANY. THEY WILL NOT ISSUE A RECALL EVEN THOUGH I HAVE READ MANY OTHER REVIEWS ABOUT PEOPLE HAVING THE SAME PROBLEM WITH THE SAME VEHICLE. FORD IS NOTHING BUT A BUNCH OF CROOKED PEOPLE. NEVER BUY A PIECE OF CRAP FORD. THEY DO NOT STAND BEHIND THEIR VEHICLES AND COULD CARE A LESS ABOUT FIXING AN UNSAFE VEHICLE BECAUSE OF A FAULT IN THEIR END. BUY A CHEVY OR SOMETHING THAT IS MORE RELIABLE AND A COMPANY THAT HAS WAY BETTER CUSTOMER SERVICE THAN FORD.

TOOK CAR IN FOR OIL CHANGE. DEALER ADVISED THAT LEFT REAR BRAKE PAD WAS WORN TO 1MM AND THAT ROTORS NEEDED REPLACING. BRAKES, ESPECIALLY, REARS, SHOULD NOT NEED REPLACING AT 25,000 MILES AND IT WAS ONLY THE LEFT THAT WAS WORN. DEALER INDICATED THAT IT APPEARED THE BRAKES HAD SEIZED, CAUSING THE EXCESSIVE EARLY WEAR.

99% OF THE TIME I PUT MY FOOT FROM THE GAS TO THE BRAKE , MY FOOT ENDS UP UNDER THE BRAKE PEDAL ON THE UNDERCORNER BEFORE I MAKE A QUICK ADJUSTMENT TO GET MY FOOT ON TOP OF THE BRAKE WHERE IT BELONGS. THIS HAPPENS EVERYDAY SINCE I GOT THE VEHICLE. YOU CAN ACTUALLY SEE WHERE THERE IS A WORN SPOT UNDER THE BRAKE PEDAL AND ON THE VERY MOST RIGHT SIDE OF IT. I CURSE IT EVERY SINGLE TIME, EVERY SINGLE DAY. ONE OF THESE DAYS I CAN SEE IT COMING. I WOULD SAY THAT THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS BUILT.

WHILE MY WIFE WAS PULLING INTO A PARKING SPOT FRONT FORWARD. THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED FORWARD, CAUSING THE VEHICLE TO JUMP THE CURB AND CRASH THRU A STORE FRONT WINDOW.

THE DRIVER SIDE REAR DOOR WOULD NOT CLOSE, AFTER BRINGING THE VEHICLE TO FORD MARGATE THEY DIAGNOSED THAT THE LATCH ON THE BACK DOOR WAS BROKEN AND NEEDED TO BE REPLACED. I WAS INFORMED THAT THIS HAD HAPPENED ON OTHER FORD VEHICLES AND WAS ON RECALL FOR SEVERAL OTHER VEHICLES TYPES BUT NOT YET FOR THE FORD ESCAPE 2013. I WAS TOLD TO KEEP MY RECEIPT SO IF THIS DOES BECOME A RECALL I WILL BE REIMBURSED. THE DEALERSHIP WAS CERTAIN SINCE IT HAD HAPPENED ON MULTIPLE OTHER VEHICLES IT WOULD ONLY BE A MATTER OF TIME UNTIL IT BECAME A RECALL ON THE FORD ESCAPE. I AM GRATEFUL THIS HAPPENED WHEN THE CAR WAS IN PARK AND THAT THE LATCH DIDN'T BRAKE WHILE THE CAR WAS IN MOTION BECOMING A SEVERE ENDANGERMENT FOR MYSELF, FAMILY AND OTHERS.

OVER THE PAST 2 1/2 YEARS THAT WE HAVE HAD THE VEHICLE, THE ENGINE WILL STALL OUT WHEN TAKING OFF FROM A STOP. IT HAS HAPPENED 7 TIMES AND WE FEEL LIKE IT IS UNSAFE TO DRIVE. WE HAD IT AT THE DEALER WE PURCHASED FROM 3 TIMES NOW FOR THIS CONCERN AND THEY CANNOT FIX AND DENY THERE IS ANYTHING WRONG. THE DEALER SAID THEY DID NOT CARE IF WE HAD A PROBLEM AS THEY CANNOT FIND WHAT THE CAUSE IS. I AM A STATE CERTIFIED ASE AUTO TECH AND I THINK I KNOW WHAT IS WRONG. BUT AS I SAID THE DEALER DOES NOT CARE. THE SERVICE WRITER EVEN WROTE THE WRONG DESCRIPTION ON THE RO OF WHAT THE PROBLEM IS. HE WROTE IT FOR A CHECK ENGINE LIGHT AND WE NEVER SAID THAT. WE TOLD HEM THAT IS STALLS AT SLOW SPEEDS FROM A STOP OR HAS HAPPENED ON VERY LOW SPEED TURNS.

I WAS TRAVELING DOWN THE FREEWAY AND SUDDENLY MY REAR PASSENGER TIRE BLEW OUT. WHEN THE TIRE WAS CHANGED BY AAA, I NOTICED THE INNER SIDEWALL OF THE TIRE WAS BLOWN OUT. ALL OF THE YEARS THAT I HAVE BEEN DRIVING, I HAVE NEVER SEEN A HOLE BLOWN OUT IN A TIRE LIKE I HAVE WITH THIS ONE. I DECIDED TO DO SOME RESEARCH AND I'VE NOTICED THAT THERE ARE SEVERAL INSTANCES OF THIS HAPPENING. I BELIEVE THERE IS A SERIOUS ISSUE WITH THESE TIRES AND I BELIEVE SOME ACTION SHOULD BE TAKEN AGAINST THIS COMPANY; IT IS WORTH AN INSPECTION ANYWAY. I WILL BE CONTACTING THE CONTINENTAL TIRE COMPANY MYSELF TO VOICE MY CONCERN. I'VE DRIVEN MANY VEHICLES AND I HAVE NOT HAD TIRES FAIL SO SOON, ESPECIALLY BEING MOSTLY HIGHWAY MILES.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 UPDATED 10/08/15*JB

WHEN DRIVING AT HIGHWAY SPEED SUV JERKS - SPUTTERS NOT ALL THE TIME BUT THE LAST TIME IT WAS LIKE A MACHINE GUN AT 60MPH. IT STORES NO CODES. BEEN TO FORD 3 TIMES THE 2ND TIME A CODE OF MISS FIRING THEY CHANGE ALL PLUGS AND COILS. WAS ON THE HIGHWAY A WEEK LATER SOMETHING.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON FREEWAY AT 70MPH AND LOST ALL POWER STEERING AND CODE POPPED UP ON SCREEN THAT SAID "POWER ASSIST FAILURE" THIS WILL GET SOMEON KILLED OR HURT IF A RECALL IS NOT ISSUED.

MY HUSBAND SET OUT TO CHANGE AND ROTATE MY TIRES THIS AFTERNOON. AFTER VERIFYING THE ARROWS ON MY CAR FOR PLACEMENT OF THE JACK, AND CHECKING WITH MY CAR MANUAL, HE WENT TO WORK. WHILE HE WAS REMOVING THE BACK PASSENGER TIRE, AFTER JACKING THE CAR, I DISCERNED CAR MOVEMENT. I WAS BARELY ABLE TO WARN MY HUSBAND BEFORE THE DEFECTIVE FORD ESCAPE JACK BENT AND CRACKED, CAUSING THE VEHICLE TO COME DOWN HARD ON THE GROUND. MY HUSBAND'S HANDS WERE ALMOST PINNED BENEATH THE CAR AND I AM LIVID. THIS WAS EXTREMELY FRIGHTENING TO US BOTH! HE COULD HAVE BEEN SERIOUSLY INJURED. THE FORD ESCAPE 2013 HAS BEEN NO PICNIC, WITH THE SEVERAL RECALLS SINCE 2012, ONE OCCURRING IMMEDIATELY AFTER WE PURCHASED WITH VEHICLE FROM THE DEALERSHIP IN 11/17/12. WE LOST THE CAR FOR ABOUT A MONTH, WHILE THEY KEPT IT AT THE DEALERSHIP, UNTIL THE PARTS HAD ARRIVED THAT WERE NEEDED FOR THE REPAIR. THIS IS THE FINAL STRAW. WE ARE GOING TO TRADE IN THIS POTENTIALLY DISASTROUS VEHICLE, BEFORE SOMEONE IN OUR FAMILY DOES GET INJURED. IT HAS BEEN (SEEMINGLY) ONE RECALL AFTER ANOTHER, TOO. NOW, THERE IS A RECALL FOR MY CAR REGARDING THE BACK PASSENGER DOORS APPARENTLY OPENING WHILE THE VEHICLE IS MOVING AND COULD PROVE DEADLY FOR CHILDREN, IF IMPROPERLY HARNESSED. WE HAVE 2 CHILDREN, BOY, 9 AND GIRL, 5. THAT IS NOT ANOTHER RISK I AM WILLING TO TAKE EITHER. THANK YOU FOR ALLOWING ME THIS OPPORTUNITY TO EXPRESS THIS EXPERIENCE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE AIRBAG RECALL NOTICE. *SMD RECALL # 14V597000. *JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 75 MPH, THE ENGINE SPUTTERED AND THE RPMS DECREASED TO 8,000. THE VEHICLE WAS TOWED TO THE DEALER WHO DROVE THE VEHICLE FOR THREE WEEKS; HOWEVER, THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,987.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 3 MPH, THE HORN AND EMERGENCY FLASHER INDEPENDENTLY ACTIVATED AND THE VEHICLE STALLED. IN ADDITION, POST CRASH WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

ON THE COMMUTE TO WORK, THE VEHICLE WAS ON THE EXPRESSWAY GOING THE ALLOWED SPEED LIMIT OF 70 MILES PER HOUR, SUDDENLY THE DASHBOARD SENSOR LIGHT INDICATED TO "CHECK TRANSMISSION," THE VEHICLE IMMEDIATELY STALLED ON THE EXPRESSWAY. THIS VEHICLE HAS HAD MULTIPLE RECALLS DUE TO WIRING AND STALLING SINCE IT WAS PURCHASED NEW IN 2013. VEHICLE HAS BEEN TAKEN IN TO REPAIR RECALLS EVERY TIME LETTER WAS RECEIVED AND ABOVE STATED INCIDENT STILL OCCURRED, DESPITE VERY DILIGENT MAINTENNANCE. ...UPDATED08/20/15 *BF UPDATED 10/25/2017*CN

ISSUES RELATED PER TSB #ASI-44451 (NHTSA ID #10055312) 2.0L MOTOR LACK OF AIR CONDITIONING ON IDLE STUCK IN CHICAGO WITH OVER HEATING INDICATOR LAMP ON DISPLAY AND OVERHEATING

WHEN STARTING, CAR SHOWS "ENGINE FAULT, SERVICE NOW" LIGHT. TOOK TO DEALERSHIP THREE TIMES, HAS NOT BEEN RESOLVED. RECENTLY, WHEN BRAKING FOR A STOP LIGHT, ENGINE FAULT REAPPEARED AND LOST ALL POWER TO THE TRANSMISSION. HUGE SAFETY ISSUE.

THE FORD ESCAPE IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LEFT INSIDE THE CAR WITHOUT A DRIVER OR PASSENGER PRESENT. THIS OSTENSIBLY MAKES IT IMPOSSIBLE FOR A DRIVER TO LOCK THEIR KEYS INSIDE THE CAR. THE CAR ALSO INCLUDES A AUTO-LOCKING FEATURE THAT IS SUPPOSED TO LOCK ALL DOORS ONLY WHEN THE CAR IS IN DRIVE AND BEGINS MOVING ABOVE 5 MPH. ON THREE OCCASIONS, INCLUDING TODAY (6/11/2015) THIS SYSTEM HAS MALFUNCTIONED TO SUCH A DEGREE THAT ITS BEHAVIOR WAS THE EXACT OPPOSITE OF ITS INTENDED DESIGN AND IT BECAME A SAFETY HAZARD. EACH OCCASION HAS INVOLVED MY WIFE, WHO NATURALLY CARRIES THE KEYS IN HER PURSE OR BRIEFCASE. SHE HAS GOTTEN OUT OF THE CAR AND CLOSED THE DOOR WITHOUT LOCKING THE CAR MANUALLY. HER KEYS REMAINED IN HER BAG ON THE PASSENGER FLOORBOARD OR SEAT, WHILE SHE WALKED AROUND THE CAR TO RETRIEVE THEM OR TO GO TO RETRIEVE OUR SON OUT OF HIS CAR SEAT IN THE BACK. ON THESE OCCASIONS THE CAR HAS LOCKED ITSELF WITH THE KEYS INSIDE AS SOON AS SHE CLOSED HER DOOR AND SHE WAS NOT ABLE TO GET INTO THE CAR. THERE ARE TWO MAJOR FAILINGS OCCURRING. THE CARS SYSTEM IS SUPPOSED TO PREVENT THE LOCKING OF THE DOORS OR IMMEDIATELY UNLOCK THEM IF THE CAR IS PARKED AND IT FAILS TO DETECT A DRIVER IN THE SEAT. THE CAR HAS NO FUNCTIONALITY THAT AUTO LOCKS THE CAR WHEN IT IS OFF AND STATI

WHILE TRAVELING DOWN THE HIGHWAY IN PLOVER WISCONSIN, SMOKE BEGAN TO POUR INTO THE VEHICLE VIA THE FRONT VENTS. I LOOKED FORWARD AND SAW MASSIVE FLAMES COMING FROM UNDER MY HOOD. I QUICKLY PULLED OVER, SHUT THE VEHICLE OFF AND RAN. I CALL 911, WHERE IT TOOK 15 FIREMEN AND 500 GAL OF WATER TO PUT OUT THE 10FT FLAMES (SEE FIRE REPORT). THE ENTIRE FRONT END OF MY CAR HAS BEEN DESTROYED ALONG WITH ALL THE CONTENTS. THE FIRE BROKE THROUGH THE FIREWALL AND MELTED UNDERNEATH THE DASHBOARD. FRONT TIRES EXPLODED

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR ROTORS WERE DETERIORATING PREMATURELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,500. UPDATED 8/10/15*CN UPDATED 10/19/217*CN

ON 5/15/15, WHILE DRIVING ON THE INTERSTATE FOR APPROXIMATELY 1.5 HOURS, THE NOTIFICATION FOR LOW ENGINE COOLANT CAME ON. UPON INSPECTION, THE COOLANT LEVEL WAS DOWN ABOUT 1 INCH FROM THE MAX LEVEL. PLEASE, NOTE THAT THE COOLANT WAS TOPPED OFF ONE WEEK PRIOR. COOLANT LEVEL WAS FILLED TO MAX LEVEL AGAIN. ON 6/6/15, UPON STARTING VEHICLE, THE NOTIFICATION FOR LOW ENGINE COOLANT CAME ON AGAIN IMMEDIATELY. THE CAR HAD NOT BEEN DRIVEN IN 24 HOURS UP TO THAT TIME. UPON INSPECTION, THE COOLANT LEVEL WAS AGAIN ABOUT 1 INCH BELOW THE MAX LEVEL. VEHICLE WILL BE TAKEN TO DEALERSHIP SERVICE CENTER FOR INSPECTION/REPAIR.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 30 MPH, THE VEHICLE DECELERATED, THE TRANSMISSION FAILED TO SHIFT INTO GEAR, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF AND RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,200.

STARTING IN APRIL OF 2014 WHEN THE CAR WAS ONLY 9 MONTHS OLD THE WARNING LIGHT CAME ON "GET TO SAFETY" OVERHEATING ENGINE. IT WENT TO PLEASANTVILLE FORD WHERE THEY REPLACED THE ENGINE. 1 MONTH LATER ALL THE TRANSMISSION FLUID FELL OUT OF THE CARE. BACK TO PLEASANTVILLE FORD WHERE THEY REPLACED A PART. OVER THE NEXT 8 MONTHS THE WARNING OVER HEATING "GET TO SAFETY" WOULD HAPPEN ANOTHER 7 TIMES. FORD WOULD TOW THE CAR TO PLEASANTVILLE FORD THEY WOULD FIX (A SENSOR, FILL FLUID, AND GIVE ME THE RUN AROUND) THE FINAL TIME I FILLED A COMPLAINT WITH BBB. THEY GOT A FORD MECHANIC FROM DEER BORN, MI TO LOOK AT THE CAR. HE REPLACED THE RADIATOR AND RIGHT AXIAL. ONLY FOR TWO WEEKS LATER THE SAME "GET TO SAFETY" AND THE CAR DIES AGAIN.

SINCE I HAVE OWNED THE ESCAPE TO PRESENT I HAVE NEVER GOTTEN ANYWHERE NEAR THE GAS MILEAGE THAT WAS LISTED ON THE WINDOW TAG. I DO NOT EVEN GET ON THE ROAD WHAT IT SAID I SHOULD GET IN TOWN. IT STINKS.... I HAVE TALKED TO THE DEALERSHIP PERSONS ABOUT IT EVERY TIME I AM IN FOR AN OIL CHANGE OR RECALLS. THEY JUST TELL ME THAT IT ISN'T BROKEN IN. HOW MANY MILES DO I HAVE TO HAVE TO BE BROKEN IN??? I AM AN OLDER LADY SO I DO NOT DRAG, DIG OFF, OR ANY FOOLISH DRIVING....THE GAS MILEAGE JUST STINKS. IS THERE ANYTHING THAT CAN BE DONE ABOUT IT. MAYBE FORD NEEDS TO HAVE TO FOLLOW KIA'S EXAMPLE AND HAVE TO GIVE GAS CARDS TO MAKE UP FOR THE POOR GAS MILEAGE. I HAVE COMPLAINED ABOUT THIS SEVERAL TIMES ON LINE, BUT NOTHING HAPPENS. UNLESS THIS CHANGES, I WILL NOT BE INTERESTED IN BUYING A FORD AGAIN. I WILL GO BACK TO FOREIGN MAKE....ALWAYS GOT GOOD GAS MILEAGE THERE. WANTED TO BUY LOCAL AND BUY AMERICAN MADE, BUT BIG MISTAKE!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I GOT INTO MY VEHICLE ON APRIL 30, 2015, STARTED THE VEHICLE AND A WARNING MESSAGE CAME ON THE CONTROL PANEL-I DON'T RECALL THE EXACT VERBIAGE BUT IT WAS SOMETHING LIKE "IMMEDIATE MAINTENANCE REQUIRED-POWER ASSIST STEERING FAULT FAILURE". I TRIED TO TURN MY STEERING WHEEL, BUT IT WOULD NOT MOVE. I SHUT OFF THE VEHICLE, WENT BACK INTO THE BUILDING I HAD JUST LEFT. WHEN I CAME BACK OUT ABOUT 5 MINUTES LATER AND STARTED THE CAR THERE WAS NO WARNING LIGHT AND I COULD STEER THE VEHICLE. I LOOKED ONLINE THAT NIGHT AND SAW THERE ARE THOUSANDS OF FORD CUSTOMERS WITH 2008-2013 VEHICLES THAT HAVE/ARE EXPERIENCING THE SAME EXACT ISSUE. FORD STATED THEY ARE AWARE OF THE ISSUE BUT HAVE NOT YET ISSUED A RECALL. I TOOK THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I WAS TOLD THE STEERING BOX HAD FAILED. THE COST IS $1800. I CALLED FORD DIRECTLY AND LET THEM KNOW I FEEL I SHOULD HAVE NOT HAVE TO PAY FOR THE REPAIR, EVEN THOUGH MY VEHICLE IS OUT OF WARRANTY. I LET THEM KNOW I WOULD BE HAPPY TO PAY FOR ANY REPAIRS DUE TO NORMAL WEAR AND TEAR, BUT THIS ISSUE IS NOT NORMAL WEAR AND TEAR AND FORD IS AWARE OF A PROBLEM. FORD OFFERED TO PAY $600 OF THE $1800. THEY KEEP TELLING ME TO KEEP MY RECEIPT AND THEY WILL REIMBURSE ME THE REST, IF A RECALL IS ISSUED. I DRIVE 100 MILES PER DAY TO AND FROM WORK. IF MY STEERING HAD FROZEN 2 HOURS EARLIER ON THAT DAY, I QUITE POSSIBLY COULD HAVE BEEN KILLED. HOW DO YOU CONTROL AN SUV GOING 70 MPH WITHOUT ANY STEERING? THIS IS A VERY DANGEROUS DEFAULT THAT I FE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP CONTINUED TO FLASH INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 7/21/15*CN

I AM STATIONED IN GERMANY WITH THE US MILITARY AND HAVE TAKEN MY FORD TO THE : FORDGARAGE, MERKURSTR.11 67663 KAISERSLAUTERN +49 0631 41 65 0 FOR ALL RECALLS AND SERVICES. MY PROBLEM/COMPLAINT: MY ENGINE/EMISSIONS LIGHT COMES ON AND STAYS ON( NO BLINKING) THREE(3) TIMES AND GOES OFF FOR THREE(3) AND CONTINUES AT EACH TIME I START MY VEHICLE. THE FORD SHOP SAID THAT ALL SYSTEM ARE NORMAL BUT THE LIGHT CONTINUES AND THEY CANNOT FIGURE OUT THE CAUSE. I NEED ASSISTANCE IT MAKES ME NERVOUS EVERY TIME I DRIVE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED.