Page 46 of 56 · complaints 2,251–2,300 of 2,753

2013 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Latches/Locks/Linkages
Filed Oct 7, 2016PA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

Latches/Locks/Linkages › Trunk Lid › Lock
Filed Oct 7, 201632,000 milesKY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRUNK LATCH DETACHED AND OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Latches/Locks/Linkages
Filed Oct 6, 2016MA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Oct 5, 201649,043 milesNY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT HAD TO TURN OFF THE AIR CONDITIONING IN ORDER FOR THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,043. UPDATED 12/20/16*LJ *TR

Electrical System
Filed Oct 5, 201658,000 milesMA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED AND WAS UNABLE TO ACCELERATE. THE DEALER DIAGNOSED THAT THE ENGINE, ALTERNATOR, AND WIRING FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.

Power Train
Filed Oct 5, 201628,000 milesMO

PURCHASED USED 07/27/16 AND SINCE THEN, ON THREE OCCASIONS WHILE GOING UP SMALL INCLINES THE VEHICLE ACTED AS THOUGH IT SLIPPED OUT OF GEAR AND STARTED AND THE MOTOR STARTED TO REV UP, AS IF I HAD FLOORED THE GAS PEDDLE. AFTER PULLING TO THE ROADSIDE, THE ENGINE SLOWED DOWN TO NORMAL RPM'S AFTER ABOUT 5 SECONDS, SO I PUT THE VEHICLE IN PARK AND BACK INTO DRIVE AND IT SEEMED TO BE OK AGAIN. ON THE THIRD INCIDENT IT DID THE SAME THING SEEMINGLY SLIPPING OUT OF GEAR AND THROTTLED WAY UP, HOWEVER THIS TIME A DISPLAY SHOWED ENGINE FAULT, AND WHEN I TRIED TO TAKE OFF AGAIN THE VEHICLE SPUTTERED LIKE IT WAS GOING TO DIE UNTIL I BROUGHT IT TO A STOP AND TURNED OFF THE MOTOR. WHEN I RESTARTED THE MESSAGE WAS GONE AND THE VEHICLE HAS BEEN RUNNING FINE FOR A COUPLE OF DAYS NOW. I HAD IT TESTED TO SEE IF ANY DIAGNOSTIC CODES WERE STORED, BUT IT SHOWED NONE. IT TOOK ABOUT 30 DAYS FOR IT TO ACT UP BETWEEN THE FIRST AND SECOND INCIDENT, BUT ONLY A WEEK FROM THE SECOND TO THE THIRD INCIDENT. FORD DOESN'T SEEM TO HAVE ANY ANSWERS, UNLESS A CODE SHOWS UP IN THE MODULE, HOWEVER THAT HAS NOT HAPPENED.

Steering
Filed Oct 4, 201671,656 milesNJ

AS I WAS EXITING MY GARAGE, THE POWER STEERING FAILED, MAKING IT VIRTUALLY IMPOSSIBLE TO TURN THE STEERING WHEEL. FORTUNATELY, THIS HAPPENED BEFORE I WAS ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND DIAGNOSED AS AN INTERNAL FAILURE OF THE POWER STEERING CONTROL MODULE. DEALER REPLACED STEERING GEAR. NOT COVERED UNDER NEW CAR WARRANTY OR ANY PREVIOUS FORD RECALL.

Engine
Filed Sep 28, 201646,000 milesPA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Latches/Locks/Linkages
Filed Sep 26, 2016IL

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LATCHES/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Sep 22, 2016106,500 milesMI

I JUST BOUGHT THIS CAR OFF THE LOT ON SATURDAY 9/17/2016. ON TUESDAY EVENING OF THE 20TH MY FAMILY AND I WENT TO DINNER CAR RAN FINE NO WARNING SIGNALS. PARKED THE CAR WENT IN TO EAT AND CAME OUT STARTED THE CAR AND WENT TO DRIVE AND COULDN'T STEER I THEN NOTICED THE MESSAGE BEHIND THE STEERING WHEEL THAT READ STEERING ASSIST FAULT SERVICE NEEDED. I THEN SHUT THE CAR OFF AND TRIED TURNING IT BACK ON STILL SAME MESSAGE. WE LITERALLY DROVE HOME WITH NO STEERING WHICH IS BEYOND DANGEROUS. IT IS IN THE SHOP RIGHT NOW TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. AT THIS POINT I AM SCARED TO EVEN DRIVE IT AGAIN.

Steering
Filed Sep 22, 201652,000 milesOH

I WAS DRIVING WHEN MY POWER STEERING WENT OUT. IT KEEPS SAYING "POWER STEERING ASSIST DEFAULT / SERVICE ENGINE NOW". MY DASHBOARD IS DEAD BUT IT'S STILL DRIVABLE.

Engine
Filed Sep 20, 201680,000 milesOK

THE SAME THING DESCRIBED IN 13V583000 HAPPENED TO ME ON THE HIGHWAY. FORD IS HIDING BEHIND THE VIN AND SAYS BECAUSE IT IS OUT OF WARRANTY AND THE VIN IS NOT EFFECTED BY 13V583000 THAT THEY CANNOT REPAIR IT. I OWE 16000 ON THIS CAR.

Steering
Filed Sep 20, 201640,000 milesIL

TURNED ON VEHICLE AND POWER STEERING FAULT MESSAGE CAME ON. HAD NO STEERING ASSISTANCE AND TURNING WHEEL EXTREMELY DIFFICULT. TURNED CAR ON/OFF AND IT WENT AWAY. IT DID IT AGAIN A FEW DAYS LATER BUT WHILE DRIVING RESIDENTIAL AT 25 MPH IN A NEIGHBORHOOD. STOPPED IN THE MIDDLE OF THE ROAD AND TURNED OFF/ON VEHICLE, FAULT WENT AWAY AND STEERING RETURNED. TOOK TO FORD FOR DIAGNOSTICS AND REPAIR. WAS TOLD NO FAULTS STORE IN THE POWER STEERING MODULE THEREFORE WARRANTY WILL NOT PAY FOR DIAGNOSTICS AND REPAIR. WAS TOLD IF IT HAPPENS AGAIN, DRIVE VEHICLE TO DEALER AND DO NOT TURN OFF. I TOLD THE DEALER THIS IS A SAFETY CONCERN AND THEY SHOULD NEVER RECOMMEND TO DRIVE A VEHICLE WITH NO POWER STEERING ASSISTANCE. THE DEALER REFUSED TO DO ANY FURTHER DIAGNOSTICS AND COULD NOT RECOMMEND SAFE FUTURE STEPS. REFUSING TO PAY FOR WARRANTY ON A SYSTEM WITH NO FAULTS THAT DOES NOT STORE FAULT CODES IS UNREASONABLE. THE CAR IS UNSAFE FOR MY WIFE TO OPERATE YET THEY TOOK NO STEPS TO CORRECT CONCERN. THE MODULE PROGRAMMING WAS UPDATED BUT ADVISOR DESCRIBED THE UPDATE AND IT DOES NOT ADDRESS MY ISSUE.

Steering
Filed Sep 19, 201651,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS GEAR ASSEMBLY HAD AN INTERNAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 51,000.

Steering
Filed Sep 13, 201638,000 milesIL

2013 FORD ESCAPE LOST POWER STEERING TWICE ON 9/12/16 WITH THE "STEERING ASSIST FAULT" MESSAGE IN THE MIDDLE OF DRIVING. 1ST TIME HAPPENED 2 MINUTES AFTER START WHILE TURNING OUT OF THE DRIVEWAY. 2ND ONE HAPPENED 10 MINUTES AFTER START WHILE DRIVING. IF THIS HAPPENS DURING DRIVING IT IS EXTREMELY DANGEROUS!! YOU LOSE CONTROL OF THE VEHICLE. MY WIFE WOULD HAVE CRASHED FOR SURE. THEY SAY IT HAS A MANUAL REVERSION TO DRIVE WITHOUT POWER STEERING BUT IT IS NOT THE SAME. I HAVE DRIVEN CARS WITHOUT POWER STEERING AND THIS IS WAY HARDER. THE RACK AND PINION HAD PROBLEMS AND WAS REPLACED ON 8/5/15 AT 23972 MILES. IT HAS GONE OUT AGAIN ON 9/12/16 AT 38000 MILES. NOW FORD IS SAYING IT IS NOT COVERED UNDER WARRANTY EVEN THOUGH IT WAS REPLACED UNDER WARRANTY ONCE AND HAS NOT GONE OUT AGAIN IN 1 YEAR! THIS IS CLEARLY A FAULTY SYSTEM TO HAVE GONE OUT TWICE IN LESS THAN 3 YEARS AND 38000 MILES. THIS IS A SAFETY ISSUE FOR SURE AND I HAVE NO DOUBT WILL LEAD TO A RECALL OR LAWSUIT.

Engine
Filed Sep 12, 2016GA

MY 2013 FORD ESCAPE IS OVERHEATING AND IT CUT OFF ON ME WHILE IN MOTION ON THE EXPRESSWAY AND IT WOULDN'T NOR START .

Unknown or Other
Filed Sep 12, 2016GA

RECALL-DOORS OPEN WHILE VEHICLE IS MOVING

Steering
Filed Sep 6, 201690,565 milesVA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE POWER STEERING. THE CONTACT COULD NOT REGAIN CONTROL AND THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,565.

Electrical System
Filed Sep 6, 201638,000 milesOH

ENGINE FAULT SERVICE NOW LIGHT COMES ON FREQUENTLY. DEALERSHIP REPLACE MAP SENSOR. WORKED FOR ONE WEEK. CONTINUES TO HAPPEN WHICH CAUSES CAR TO HESITATE AND STALL. GARAGE SAYS I HAVE TO DRIVE IT THERE WHEN MESSAGE COMES ON WITHOUT SHUTTING IT OFF AS THE CODE CLEARS UPON SHUT DOWN. IMPOSSIBLE TO CONTINUE TO DRIVE A STALLING CAR ON THE FREEWAY TO THE GARAGE. NOW THE COMPUTER SCREEN ABOVE THE STEEING WHEEL WENT OUT. LESS THAN 40,000 MILES ON THE CAR. FAULT MESSAGE OCCURS WHEN STARTING THE CAR. CONTINUES TO HAPPEN.

Electrical System
Filed Aug 26, 201623,000 milesIL

ON 8/09/16 MY ESCAPE STALLED REPEATEDLY WHILE DRIVING ON A RURAL HIGHWAY AT 50 MPH. LIMPED TO THE DEALERSHIP ON 8/10/16. DROPPED MY VEHICLE OFF ABOUT 10 A.M. MECHANIC SEARCHED MOST OF THAT DAY BUT DID NOT FIND PROBLEM, EARLY THE NEXT MORNING FOUND PROBLEM, IT WAS THE SPLICE IN THE ELECTRICAL WIRING HARNESS COULD NOT SEND PROPER SIGNAL TO THE ENGINE. MY CAR WAS PREVIOUSLY RECALLED TO CORRECT THIS PROBLEM. RECALL 14S17-S1. CURRENTLY FORD ISSUED A RECALL AGAIN TO START ON JANUARY 4 2016. I HAD TO PAY TO HAVE THE SPLICE PROBLEM FIXED, ASKED,DEALER WHY SHOULD I PAY FOR A FORD MANUFACTURING PROBLEM. THEY SAID MY VIN NUMBER WAS NOT ON THE FORD RECALL LIST. THIS PROBLEM HAS BEEN ONGOING SINCE 2013, VIN NUMBER SHOULD NOT GIVE FORD A EXCUSE TO SELECT A CONTROLLED LIST OF ESCAPES SO THEY DO NOT HAVE TO PAY FOR FIXING THIS PROBLEM, NO MATTER WHEN IT OCCURS JUST AN EXCUSE SO THEY SAVE MONEY BY STICKING IT TO THE DEALER OR CUSTOMER. FORD SHOULD HONOR THE ABOVE RECALL NO MATTER HOW OLD THE CAR IS.

Engine
Filed Aug 24, 201629,000 milesMI

EXACTLY TWO WEEKS AFTER PURCHASING THIS USED FORD, I START IT UP TO LEAVE IN THE MORNING FOR WORK AND MY CHECK ENGINE LIGHT CAME ON. I TOOK IT UP TO THE SHOP TO GET LOOKED AT AND THE CODE COMING ON THE CODE READER IS P26B7 REPLACE COOLANT BYPASS VALVE. HMM COMMON PROBLEM IN SEVERAL 2013 ESCAPES THERE WAS ACTUALLY A RECALL ON MANY OF THEM EXCEPT MINE??

Latches/Locks/Linkages › Doors › Latch
Filed Aug 24, 201660,400 milesTX

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,400.

Engine
Filed Aug 24, 201658,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE DRIVING, CAUSING THE VEHICLE TO STALL WITH THE ENGINE COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Structure › Body
Filed Aug 21, 201675,000 milesCA

ONE MONTH AGO, JULY 2016 THE REAR DRIVER'S SIDE DOOR SUDDENLY OPENED AND WOULD NOT LATCH. WE TRIED EVERYTHING; WE COULD NOT DRIVE THE CAR BECAUSE DURING TURNS THE DOOR WOULD SWING OPEN AND THE ALARM WOULD NOT STOP DINGING. I DID SOME RESEARCH AND SAW THAT THIS HAS BEEN AN ON GOING PROBLEM/RECALL WITH THIS YEAR 2013 ESCAPES. I TOOK THE CAR IN TO THE FORD DEALER AND WAS TOLD MY CAR WAS NOT PART OF THE RECALL. I CALLED FORD, SPOKE WITH CUSTOMER SERVICE AND WAS AGAIN TOLD, MY CAR NOT PART OF RECALL. I EXPRESSED MY CONCERN THAT THIS COULD HAPPEN AGAIN AND IT WAS VERY DANGEROUS! THEY SAID IF RECALL IS EXPANDED I CAN GET A REFUND FOR MY REPAIR. ONE MONTH AND 7 DAYS LATER THE SAME THING HAPPENS TO THE REAR PASSENGER DOOR. MY DOG NEARLY FLEW OUT OF THE CAR. I AM FURIOUS THAT FORD KNOWS THERE IS AN ISSUE AND REFUSES TO TAKE RESPONSIBILITY. THIS IS NOT A MINOR ISSUE. SOMEONE OR SOMETHING IS GOING TO FLY OUT OF A CAR. WHEN TURNING LEFT, THE DOOR JUST FLIES OPEN. THERE IS ALSO NO WAY TO LOCK CAR. THE DOOR WILL NOT LATCH. I WILL AGAIN NEVER PURCHASE A FORD.

EngineFire
Filed Aug 19, 201685,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE MESSAGE "VEHICLE OVER HEATING" WAS DISPLAYED BEFORE THE ENGINE SUDDENLY STALLED. THE CONTACT ALSO INDICATED THAT SMOKE WAS PRESENT COMING FROM UNDER THE HOOD DUE TO OIL LEAKING UNTO THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Unknown or Other
Filed Aug 18, 201645,500 milesCA

TODAY I HURT A POP SOUND AND L LOOKED UNDER MY CAR AND SAW SOMETHING HANGING. MY LOCAL CHEVRON STATION MECHANIC SAID IT WAS MY "HEAT SHIELD". IT HAD RIPPED TO SHREDS. LAST NOV. AT SANTA MARGARITA FORD I HAD MAJOR TRANSMISSION WORK DONE ON MY 2013 ESCAPE. MY MECHANIC DOESN'T THINK THE HEAT SHIELD WAS PUT BACK ON CORRECTLY. SAME DEALERSHIP WANTS TO CHARGE ME OVER $400 TO REPLACE IT. NO WAY!

Steering
Filed Aug 17, 201645,200 milesGA

POWER STEERING FAILS WITHOUT WARNING AND DISPLAYS THE FAULT MESSAGE "STEERING ASSIST FAULT: SERVICE REQUIRED". FAILURE MAKES STEERING VERY DIFFICULT AND CAN RESULT IN LOSS OF CONTROL. DEALERSHIP IDENTIFIED THE CAUSE AS A INTERNAL FAILURE OF THE PSCM (POWER STEERING CONTROL MODULE) AND REPLACED THE PSCM AND RACK AND PINION ASSEMBLY TO REPAIR. PLEASE NOTE THAT EARLIER MODEL YEAR FORD ESCAPES HAVE A SIMILAR PROBLEM AND HAVE BEEN RECALLED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 AND FORD RECALL NUMBER 14S05. AS THIS ISSUE IS IDENTICAL TO THE PRIOR RECALL, I STRONGLY SUGGEST ADDING THE 2013 MODEL YEAR FORD ESCAPE VEHICLES TO THE RECALL. THE MOST COMMON TIME FOR THE POWER STEERING TO FAIL WAS RIGHT AFTER STARTUP AND MANEUVERING OUT OF A PARKING SPOT ON A CITY STREET OR GARAGE. AT THIS LOW SPEED MANUAL STEERING IS DIFFICULT AND AGGRESSIVE BRAKING IS REQUIRED TO AVOID AN ACCIDENT ONCE THE INABILITY TO SETTER IS APPARENT TO THE DRIVER. ONCE THE STEERING FAILS AND THE FAULT MESSAGE APPEARS, IT COULD BE OCCASIONALLY RESET BY SHUTTING DOWN THE ENGINE AND RESTARTING THE CAR. TURNING OFF A CAR ON A PUBLIC ROAD TO REGAIN STEERING CONTROL IS UNDESIRABLE AND UNSAFE. I SPOKE WITH BOTH FORD CUSTOMER SERVICE AND THE FORD DEALERSHIP AND BOTH CLAIMED THAT THERE ARE NO TSBS OR RECALLS DESCRIBING THE LOSS OF POWER STEERING FOR THE 2013 FORD ESCAPE. THE REPAIR INVOICE (ATTACHED) SHOWS THAT THE DEALERSHIP VERIFIED THE FAILURE OF THE POWER STEERING CONTROL MODULE (AS IN PRIOR RECALLS OF EARLIER MODEL YEA

Unknown or Other
Filed Aug 17, 201656,754 milesAZ

DOOR LATCHES BROKE ON 3 SEPARATE OCCASIONS. 04/17/14, 04/02/15, AND 10/31/15. FIRST ONE HAPPENED WHEN I OPENED THE REAR DRIVER SIDE DOOR AND THEN CLOSED IT. IT WAS LIKE METAL HITTING METAL, NO WAY TO CLOSE AND LATCH DOOR. SECOND TIME CLOSED AND LOCKED DOOR, WHEN I CAME OUT OF GROCERY STORE, DRIVER DOOR WAS OPEN ABOUT 1/2 INCH. TRIED TO CLOSE DOOR BUT IT WAS AGAIN METAL HITTING METAL. HAD TO DRIVE HOME HOLDING DOOR SHUT AND DRIVE WITH ONE HAND,RIGHT TURNS ESPECIALLY DANGEROUS. THIRD INCIDENT PASSENGER REAR DOOR, OPENED DOOR, WHEN CLOSING IT, IT WAS METAL HITTING METAL AGAIN. ALL THREE TIMES I HAD MY 2 SMALL GRANDCHILDREN IN CAR SEATS IN THE BACK. THIS IS A LIFE THREATENING SITUATION THAT NEEDS IMMEDIATE ATTENTION FROM FORD TO CORRECT THESE DOOR LATCHES. BESIDES THE DANGER IT IS AN EXPENSIVE FIX. IT HAS COST ME ALMOST $900.00 FOR THESE REPAIRS. FORD NEEDS TO FIX THIS BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED. THE ONLY ONE LEFT TO BREAK IS THE FRONT PASSENGER DOOR. THIS IS A BIG CONCERN FOR ME!

Steering
Filed Aug 17, 201628,230 milesMA

ON 8/16/2016, IN A DRIVEWAY ON A BUSY STREET, I STARTED THE VEHICLE AND SAW "STEERING ASSIST FAULT - SERVICE REQUIRED" ON DISPLAY. THE CAR HAD LOST POWER STEERING. TURNING OFF AND RESTARTING CAR DID NOT HELP.

Latches/Locks/Linkages
Filed Aug 15, 20167,450 milesNV

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO REMAIN CLOSED AND OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK FAILED. THE LOCK WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE). THE FAILURE MILEAGE WAS 7,450.

Structure › Body
Filed Aug 13, 201637,884 milesAZ

THE REAR DOOR WILL NOT LATCH SHUT.

Service Brakes
Filed Aug 10, 201659,789 milesCA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN WITH THE EMERGENCY BRAKE AND DOWNSHIFTING BY MANUALLY SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CORE COUPLER IN THE CAMSHAFT, WHICH OPERATED THE BRAKE BOOSTER, FRACTURED INSIDE THE CAMSHAFT. AS A RESULT, THE POWER ASSIST FEATURE IN THE BRAKING SYSTEM DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,789.

Power Train
Filed Aug 9, 201614,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD SENSOR FAILED TO FUNCTION. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, WHILE DRIVING 60 MPH AND CHANGING GEARS, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ELECTRONIC SENSOR AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Engine
Filed Aug 9, 201680,000 milesOH

MY CAR STARTED LEAKING COOLANT, WAS USING ABOUT 1 GALLON A MONTH, TOOK TO DEALER 3 TIMES BEFORE THEY DETERMINED IT WAS LEAKING COOLANT AROUND THE 3RD CYLINDER HEAD. MOTOR DETERMINED TO BE BAD. LIKELY CRACKED HEAD OR BAD HEAD GASKET. OPTIONS WERE TO TEAR DOWN THE MOTOR, FIND AND FIX ISSUE AT $7500, OR JUST REPLACE MOTOR FOR $5500. OPTING TO GET NEW MOTOR DESPITE CAR ONLY BEING 4 YEARS OLD.

Seat Belts
Filed Aug 8, 2016NH

THE REAR SEATBELT BUCKLES APPEAR TO HAVE BEEN INSTALLED IMPROPERLY AT THE FACTORY. ONE OF THE BUCKLES IS FORCED UP BY THE BOLT SPRING WHILE THE OTHER TWO ARE FORCED DOWN. THE TWO THAT ARE FORCED DOWN MAKE IT DIFFICULT FOR REAR SEAT PASSENGERS TO BUCKLE IN. FURTHERMORE, WHEN THE SEAT BACK IS FOLDED DOWN, THE TWO SEATBELT BUCKLES TEND TO BE FORCED UNDER THE SEAT. THIS CAN LEAD TO THE BUCKLE(S) GETTING DAMAGED WHEN TRYING TO RAISE THE SEAT BACK TO ITS UPRIGHT POSITION. IN SOME CASES, THE BUCKLE CAN BE CRUSHED AND MADE UNUSABLE.

Engine
Filed Aug 2, 201690,599 milesWA

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND PLACED OIL INTO THE ENGINE, WHICH CAUSED THE FAILURE TO SUBSIDE. IT WAS DIAGNOSED THAT OIL LEAKED INTO THE ENGINE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,599.

Structure › Body
Filed Jul 25, 201623,300 milesFL

WHILE DRIVING DOWN THE ROAD IN A RESIDENTIAL NEIGHBORHOOD, THE "DOOR AJAR" ALERT APPEARED ON THE DASHBOARD DISPLAY SCREEN. AFTER PULLING OVER TO CLOSE THE REAR PASSENGER DOOR I NOTICED IT WOULD NOT CLOSE. AFTER EACH ATTEMPT TO CLOSE THE DOOR IT WOULD NOT LATCH. IT WOULD JUST BOUNCE BACK OPEN. THE LATCHING MECHANISM WOULD NOT FUNCTION, SO I HAD TO TIE THE DOOR SHUT WITH A ROPE IN ORDER FOR IT TO NOT SWING OPEN WHILE DRIVING THE VEHICLE BACK HOME. FAULTY DOOR LATCH SEEMS TO BE THE ISSUE HERE.

Steering
Filed Jul 25, 201694,000 milesSC

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING GEAR ASSEMBLY MALFUNCTIONED AND CAUSED THE VEHICLE TO MAKE LOUD NOISES WITHIN THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000. UPDATED 10/07/16*LJ *CN

Electrical System
Filed Jul 21, 201630,000 milesTX

A WARNING INDICATOR WILL APPEAR ON THE DASH STATING "ENGINE MALFUNCTION SERVICE NOW". THE CAR SHUDDERS, JERKS, HESITATES AND CAN STALL WHEN THE THROTTLE IS PUSHED. PULLING OVER, POWERING THE CAR DOWN, AND TURNING IT BACK ON SEEMS TO TEMPORARILY RESOLVE IT. ISSUE MAY BE ASSOCIATED WITH HIGH TEMPERATURES SINCE THIS WAS SERVICED IN AUGUST OF 2016. AFTER 5 TRIPS TO THE DEALER WITH REPAIRS RELATED TO THE WIRING HARNESS, I WAS TOLD IT WAS RESOLVED. THE PROBLEM HAS RECURRED STARTING IN JUNE OF THIS YEAR. WENT TO THE FORD DEALER AGAIN AND THEY FAILED TO DIAGNOSE. DROVE IT TO THE DEALER IN FAILURE MODE WITH WARNING DISPLAYED TO PROVE THERE IS AN ISSUE. THIS HAPPENS WHEN IN MOTION. I HAVE VIDEO OF THE ERROR DISPLAY.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 18, 201667,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR PASSENGER SIDE DOOR FLEW OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Structure › Body
Filed Jul 13, 201630,000 milesTX

WHILE IN MOTION THE PASSENGER DOOR FLEW OPEN WHILE TURNING. THE LATCH INSIDE THE DOOR BROKE FOR NO APPARENT REASON. THERE HAVE BEEN MANY RECALLS OF OTHER FORD VEHICLES THAT HAVE HAD THE SAME PROBLEM. BUT ESCAPES HAVE NOT BEEN INCLUDED. WE ARE FORTUNATE THAT NO ONE FELL OUT OF THE VEHICLE WHILE TURNING THE CORNER. THE CAR WAS ON A CITY HIGHWAY TURNING ONTO ANOTHER CITY HIGHWAY.

Electrical System
Filed Jul 13, 201651,000 milesWI

GOT THE SAME WIRING HARNESS PROBLEMS AS RECALL #15V81300 BUT IT SEEMS MY VEHICLE IS NOT INCLUDED. ARE THE DATES OF MANUFACTURE TOO RESTRICTED? DO I HAVE ONE OF THOSE IMPROPERLY MADE HARNESSES?

Electrical System
Filed Jul 11, 201658,259 milesRI

VEHICLE SHUT OFF WHILE GETTING ON THE HIGHWAY TRAVELING AT ABOUT 25 MPH. IT WOULD NOT RESTART, HAD TO BE TOWED TO NEAREST FORD DEALER. FAILURE WAS DUE TO ELECTRICAL HARNESS SHORTING WIRE. THERE ARE A COUPLE OF RECALLS FOR THIS SAME ISSUE ON ESCAPES BUT I AM TOLD MY VEHICLE ISN'T ONE OF THE RECALLS, DESPITE BEING THE SAME PROBLEM

Engine
Filed Jul 6, 201643,000 milesOH

THIS ENGINE HAS BEEN STALLING. IT SEEMS TO STALL WHEN SLOWING FOR A TURN OR AN INTERSECTION. I SEEN THERE WAS A RECALL ISSUED FOR SOME ESCAPES WITH THE SAME YEAR AS MINE. WHY WERE NOT ALL ESCAPES RECALLED FOR THIS CONDITION?

Engine
Filed Jul 1, 201675,000 milesOH

THE CAR WOULD OCCASIONALLY LOOSE POWER. IT WOULD STALL OUT SOON AFTER STARTING THE CAR AND PUTTING THE CAR IN DRIVE. I THOUGHT PERHAPS I WAS ACCELERATING TOO SOON AFTER STARTING THE CAR. I WOULD START THE CAR THEN WAIT A FEW SECONDS. THE CAR STILL STALLED WHILE IN MOTION. SEVERAL TIMES I HAD TO STEER TO THE SIDE OF THE ROAD TO RESTART THE CAR. I'M LUCKY NO ONE WAS CLOSE BEHIND ME. THE LAST TIME IT STALLED, I WAS ON A BUSY CITY STREET. I HAD JUST PICKED MY SON UP FROM SUMMER CAMP. THE CAR STALLED AS I MERGED INTO TRAFFIC AFTER LEAVING THE PARKING LOT. THE CAR STOPPED RUNNING WITH NO WARNING. THE ENGINE LIGHT CAME ON AND STAYED ON. THE DEALERSHIP SAYS ITS THE SCENSOR THAT IS NOT COVERED UNDER WARRANTY. MY CAR HAS BEEN IN THE SHOP FOR 8 DAYS NOW AND I STILL DON'T HAVE IT BACK. IT SEEMS LIKE MORE THAN JUST A SCENSOR ISSUE TO HAVE IT THAT LONG. I AM IN A RENTAL VEHICLE UNTIL REPAIRS ARE COMPLETE. THIS HAS BEEN COSTLY EVEN THOUGH I WAS GIVEN A DISCOUNT BY THE DEALERSHIP ON CAR RENTAL. I HAD NO CHOICE TO RENT A CAR. I WAS ATTENDING A FAMILY REUNION OUT OF TOWN JUNE 23RD THRU JUNE 26TH. I COULDN'T RISK DRIVING MY CAR PUTTING MY FAMILY AND MYSELF IN DANGER ON THE HIGHWAY..

Service Brakes
Filed Jun 30, 201644,500 milesPA

I WAS DRIVING OUT OF A MOUNTAINOUS ROAD AND ALL OF A SUDDEN, NO WARNING LIGHTS, NO CHECK ENGINE LIGHTS, NOTHING, THE POWER BRAKES WENT. I WAS ABLE TO STOP BY USING THE HYDRAULIC SYSTEM WITH BOTH FEET TROMPING DOWN ON THE BRAKE PEDAL. I HAVE TAKEN MY CAR TO THE FORD DEALER AND THEY SAID THAT IT WAS THE VACUUM POWER ASSIST CONTRAPTION THAT WAS DEFECTIVE. I HAVEN'T GOTTEN MY CAR BACK (9 DAYS NOW) BECAUSE THEY ARE SAYING THAT THE ENGINE DOES NOT FUNCTION PROPERLY NOW AND THAT IS ISN'T THE 'FAULT' OF THE VACUUM POWER ASSIST DEVICE MALFUNCTIONING.

Electrical System
Filed Jun 28, 201623,000 milesMO

WE CAME TO A STOP AT A STOP SIGN ON A CITY SIDE STREET. THE ENGINE DIED AND WOULD CRANK OVER BUT NOT RESTART. THIS HAS HAPPENED TWICE. ABLOWN FUSE WAS FOUND LABELED VEHICLE POWER. NO CODES WERE FOUND. NO OTHER PROBLEMS HAVE OCCURRED. THE SECOND TIME WAS ON A HIGHWAY WHEN WE HAD TO MAKE A SUDDEN STOP.

Electrical System
Filed Jun 28, 2016NJ

PURCHASED USED 2013 FORD ESCAPE VEHICLE WITH APPROXIMATELY 33K MILES IN OCTOBER OF 2014. PURCHASED EXTENDED WARRANTY AS WARRANTY WAS DUE TO EXPIRE AT 36K MILES. A WEEK OR TWO AFTER PURCHASE, CAR STALLED. IN THE SHOP IT WENT. SEVERAL MONTHS LATER CHECK ENGINE LIGHT CAME ON. IN THE SHOP IT WENT AGAIN. MULTIPLE TIMES LATER CAR HAS BEEN IN THE SHOP AGAIN FOR SAME "CHECK ENGINE LIGHT" FOR 2-3 WEEKS AT A TIME; TRANSMISSION REPLACED TWICE. THE CAR WAS BACK IN SHOP AGAIN LAST WEEK FOR SAME ISSUE CHECK ENGINE LIGHT THIS TIME DEALER CLAIMS PURGE VALVE ISSUE.

Engine
Filed Jun 28, 201689,000 milesMD

CAR CONTINUALLY STALLS. ERROR MESSAGE SAYS ENGINE FAULT SERVICE NOW. IT CAN HAPPEN COMING OUT OF THE DRIVE WAY OR DRIVING AT 50 MILES AN HOUR. DEALER SAYS NOTHING IS WRONG! THIS IS DANGEROUS! IT'S BEEN HAPPENING FOR OVER A YEAR NOW

Engine
Filed Jun 27, 201655,000 milesMS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED IT, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; HOWEVER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →