2013 Ford Escape complaints

LOSS OF POWER TRUN CAR OFF WAITE FEW MINS STAR UP RUN FIND TILL NEXT TIME PUSH ON GAS PADAL NORTING HAPPEN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 75 MPH, THE VEHICLE VIOLENTLY JERKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE AT A COMPLETE STOP, THE VEHICLE STALLED, BUT WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE DEALER DIAGNOSED THAT THE FOURTH CYLINDER WAS FAULTY AND THE ENGINE NEEDED TO BE TAKEN APART FOR A COMPLETE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. A WEEK AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN MANUFACTURER RECALL, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AS HAVING THE SAME FAILURE. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT PROVIDED.

RECALL AND DEALER HAS NOT TAKEN ACTION OR NOTIFIED US.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED, AND THE VEHICLE WAS UNABLE TO SHIFT INTO NEUTRAL. THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A GASKET ISSUE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT IT NEEDED COOLANT. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. AFTER THE IGNITION WAS TURNED TO THE OFF POSITION, THE VEHICLE CONTINUED TO OPERATE. THE CONTACT STATED THAT THE VEHICLE TURNED ITSELF OFF AND ON INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TRAVELING AT 45 MPH STOPPED TO MAKE A RIGHT TURN AND THE ENGINE STALLED FOR AROUND THE 6TH TIME IN THE LAST MONTH. THE CAR IS HARD STARTING AFTER THIS HAPPENS. THE IS A LOUD NOISE COMING FROM THE GAS TANK. BEEN CHECKED OUT BY INDEPENDENT MECHANIC AND CANT DUPLICATE BECAUSE NO CHECK ENGINE LIGHT COMES ON. TALKS TO FORD SERVICE AND THEY SAY NOTHING UNLESS IT THROWS A CODE. VERY WORRIED THAT THIS WILL CAUSE A MAJOR ACCIDENT IN THE FUTURE.

I HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE ASIDE FROM THE OFFICIAL RECALLS ISSUED ON MY SPECIFIC CAR. STARTED LOSING COOLANT. WOULD STALL AFTER STARTING AND SLUGGISH DURING ACCELERATION. TOOK TO DEALERSHIP WERE I WAS TOLD I NEEDED A NEW FUEL PRESSURE SENSOR AND BATTERY. (NO MENTION OF COOLANT LEAK UNTIL I PUSHED FURTHER) NEW PARTS COST ME NEARLY $600 AND I WAS THEN TOLD THAT I NEEDED A NEW CYLINDER HEAD (THAT WAS CAUSING COOLANT LEAK). PRICE FOR NEW CYLINDER HEAD UPWARDS OF $3000 (OUT OF WARRANTY BY 4000 MILES). I TOOK THE CAR FROM THE DEALERSHIP WITHOUT CYLINDER HEAD REPAIR. STILL STALLING AFTER STARTED AND SLUGGISH DURING ACCELERATION EVEN THO FUEL PRESSURE SENSOR WAS SUPPOSED TO BE THE PROBLEM. A FEW WEEKS LATER THE CAR STARTED TO SMELL LIKE GAS WHILE I WAS DRIVING. DISCOVERED A CRACKED FUEL LINE SPRAYING INTO ENGINE COMPARTMENT. CALLED FORD BECAUSE THIS ISSUE IS PART OF A RECALL. THEY INFORMED ME THAT IT WAS NOT FOR MY VEHICLE BUT IF THEY DECIDED TO INCLUDE IT LATER I WOULD BE REIMBURSED FOR THE REPAIR. LASTLY, I WAS DRIVING THE CAR WHEN I HEARD AN ODD METAL ON METAL TYPE OF NOISE. I STOPPED AT A LIGHT AND THE CAR SHUT OFF. NO WARNING LIGHTS ON THE DASH TO TELL ME WHAT MIGHT BE THE PROBLEM. PUSHED THE CAR INTO A PARKING AND DISCOVERED THAT IT HAD A BLOWN HEAD GASKET AND OIL IN THE WATER AND A DIFFERENT PART OF GAS LINE HAD CRACKED SPRAYING FUEL INTO THE ENGINE COMPARTMENT AGAIN. THIS CAR NEVER ONCE OVERHEATED SO THERE IS NO REASON IT SHOULD HAVE A BLOWN HEAD GASKET. SO

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. ONCE THE VEHICLE WAS SHIFTED INTO GEAR, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

VEHICLE STALLS OUT WHEN ACCELERATING AFTER STARTING AND ALSO WHEN ACCELERATING IN HIGHWAY DRIVING. RECENTLY IN HEAVY TRAFFIC. BARELY AVOIDED ACCIDENT. HAVE TO SHUT OFF AND RESTART. LOCAL DEALER IS SERVICING FUEL SYSTEM AT THIS TIME.THE SERVICE REP STATED THAT IT COULD BE A FUEL SENSOR. RESEARCHED ONLINE AND FOUND SAME/SIMILAR PROBLEMS WITH THIS MAKE, MODEL AND YEAR. VEHICLE JUST SERVICED ON 11/21/2016. ODOMETER 67,762.. *TR

MY WINDSHIELD FRONT WINDSHIELD WIPERS STOPPED WORKING. THE BACK ONE WORKS FINE. I TOOK IT TO THE FORD COMPANY AND THEY WANT $100.05 A HOUR FOR THREE HOURS JUST TO TELL ME WHAT IS WRONG. THIS PRICE DOES NOT INCLUDE ANY REPAIRS. IF IT IS ELECTRICAL, ISN'T THERE A RECALL ON THIS VEHICLE?

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING SENSOR ILLUMINATED. IN ADDITION, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 01/12/2017*LJ CONSUMER STATED WHILE DRIVING THEY HEAR A LOUD NOISE OR HUMMING FROM THE RIGHT SIDE OF THE CAR AROUND THE GAS TANK TRAVELING AT SPEEDS BETWEEN 45 TO 60 MPH AND WHEN THEY COME TO A STOP THE CAR STALLS AND THE OIL AND BATTERY LIGHT COMES ON. UPDATED 7/10/18*JB

CAN NOT CHANGE TIRE! LUG WRENCH PROVIDED WILL NOT WORK OR WOULD ANY OTHER SOCKET OR TOOL I HAVE? FORD TOLD ME THIS IS MY PROBLEM( THEY CALL LUG "SWELLING"). SERVICE MANUAL DOES NOT HAVE TO REPLACE LUGS AS PART OF ROUTEINE MAINTANCE??

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SHIFTED INDEPENDENTLY INTO NEUTRAL, ROLLED DOWN A HILL, AND INTO THE DRIVEWAY. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 01/04/17*LJ CONSUMER STATED TRANSMISSION STARTED SHIFTING. UPDATED 7/10/18*JB *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH FAILED AND THE DOOR WAS UNABLE TO CLOSE SECURELY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 37,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING DOWN THE ROAD ABOUT 50MPH, THE CAR LOST ALL POWER AND IT ACTUALLY FELT AS IF THE SOMEONE HAD DEPRESSED THE BRAKES. SINCE I HAD NOT HIT THE BRAKES THE CAR BEHIND ME DID NOT SEE ANY BRAKE LIGHTS AND ALMOST RAMMED ME. THE ENGINE LIGHT CAME ON BRIEFLY AT SOME POINT BUT I CAN'T REMEMBER EXACTLY WHEN. MY CAR THEN STALLED. I WAS ABLE TO DRIFT TO THE SIDE OUT OF THE WAY. I TRIED STARTING AND IT WOULD NOT START. AFTER ABOUT 15 MINUTES IT DID START UP AND DROVE PERFECTLY FINE. THIS HAS HAPPENED TO ME 3 TIMES OVER THE PAST COUPLE OF MONTHS. I SEARCHED RECALLS AND FOUND RECALL 14S17 AND NOTIFIED FORD. THEY SAID IT DOESN'T COVER MY VIN. WHY DOESN'T IT? THIS IS THE PROBLEM I AM HAVING AND IT LOOKS LIKE MANY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. THIS HAS THE POTENTIAL TO CAUSE AN ACCIDENT, HURT SOMEONE OR EVEN CAUSE DEATH! MY CAR WAS MANUFACTURED IN NOV 2012 AND THE RECALL STATES THAT IT COVERS JAN 2012 TO APRIL 2013 BUT NOT MY VEHICLE. WHY???

COOLANT BYPASS VALVE CLOGGED CAUSING MY VEHICLE TO OVERHEAT AND STALL IN THE MIDDLE OF THE HIGHWAY AFTER TURNING OFF OF A VERY BUSY INTERSECTION. MANAGED TO LIMP THE VEHICLE TO FORD AND PART WAS REPLACED AFTER TWO DAYS OF THE DEALER HAVING IT. PART IS UNDER RECALL, BUT NOT APPLICABLE FOR MY VIN APPARENTLY TOLD TO ME BY FORD CORPORATE. COST OF REPAIR OUT OF POCKET WAS $400.

ON AT LEAST FOUR OCCASIONS LOST ABILITY TO ACCELERATE CAR. FIRST TWO TIMES IT WAS SELF LIMITING. THE THIRD TIME CAR STALLED WAS STARTED AGAIN I DROVE IT AND THE SAME THING HAPPENED, COULD NOT ACCELERATE AND IT ALSO SEEMED THAT THE CAR IN MOTION WAS NOT RESPONSIVE. FOR THE THIRD OCCURRENCE I BROUGHT THE CAR TO THE DEALERSHIP, THEY COULD FIND NO ISSUES WITH THE CAR AND COULD NOT DUPLICATE THE BEHAVIORS I HAD DESCRIBED. THE FOURTH TIME I HAD JUST THAT DAY PICKED THE CAR UP FROM THE DEALERSHIP AFTER BEING SERVICED FOR A LEAK IN THE COOLANT HOSE, MY 60,000 MILE CHECK UP AND FOR MY CHECK ENGINE LIGHT THAT WAS ON. THE HOSE BEING REPLACED, THE CHECK ENGINE LIGHT WAS RESET AND FOUND TO HAVE NO REASON FOR THE ENGINE LIGHT TO BE ON. I DROVE THE CAR HOME AND WHILE IN PARK IT STALLED. I STATED IT BACK UP AND IT KEPT EXHIBITING THE SAME INABILITY TO EXCEL, I SEEMED TO HAVE LITTLE CON TROLL OF IT , IT STALLED AGAIN, STARTED AGAIN AND I PRESSED ON THE GAS UNTIL I WAS HOME THREE BLOCKS AWAY. I FELT THE CAR NOT SAFE TO DRIVE, I CALLED THE DEALERSHIP AND HAD THEM SEND A TOW TRUCK TO PICK UP MY CAR AND BRING IT BACK TO THE DEALERSHIP WHERE IT IS NOW. WHEN IT STALLED I WAS ON A CITY STREET AND ABLE TO PULL OVER WITH NO HARM.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO A CURB AND SEVERAL STREET SIGNS. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT END SUSPENSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF AND A WARNING MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER HEATER WAS FAULTY AND FLUID WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,150.

***NO ACCIDENT*** FORD DEALER DIAGNOSIS FOUND CODES P2036 AND P26B7 AS MAP SENSOR AND PEFR WIRE AND ENGINE COOLANT BYPASS VALVE. THE FORD DEALER STATED THAT THIS VEHICLE VIN#[XXX] IS NOT UNDER RECALL AND WANTS OVER $1100.00 TO REPAIR . THE NHTSA CAMPAIGN NUMBER 15V813000 COVERS THIS VEHICLE'S DIAGNOSIS MADE BY FORD AND SHOULD BE RECALLED ALSO UNDER FORD'S RECALL NUMBER 14S17-S1. I'VE CALLED FORD MOTOR CORP. A SECOND TIME 11/16/16 AND WAS GIVEN CASE #11069892 AND THEN TRANSFERRED OVER TO THE DEALER WHO AGAIN STATED THIS VEHICLE IS NOT COVERED UNDER THE RECALL. IN THE CONDITION THAT THIS VEHICLE IS AT PRESENT I AM SEEKING REPAIRS UNDER NHTSA CAMPAIGN # 15V813000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POWER STEERING STOPS WORKING 5 TIMES IN THE LAST 2 MONTHS. FORD SAYS NO RECALL. OUR CONCERN IS A SAFETY ISSUE THAT COULD CAUSE AN ACCIDENT. SO FAR THIS HAS HAPPENED IN A STATIONARY POSITION. WORRIED IT WILL HAPPEN WHEN DRIVING.

THE MYFORDTOUCH SYSTEM WILL SPORADICALLY SHUT DOWN. AT TIMES THIS SHUT DOWN IS EVIDENCED BY A LOUD POP THROUGH THE AUDIO SPEAKERS, THEN THE AUDIO GOES OUT AND THE BLUETOOTH PHONE CONNECTION RESETS. OFTEN IT WILL DISPLAY AN ERROR SCREEN SAYING "SHUTTING DOWN TO SAVE BATTERY" WITH A PROGRESS BAR. THAT PROGRESS BAR NEVER FINISHES TO THE RIGHT BEFORE THE SYSTEM RESTARTS. THIS WILL HAPPEN MULTIPLE TIMES DURING A TRIP, WITH NO SIMILAR CHARACTERISTICS BETWEEN TRIPS WHERE THIS ISSUE OCCURS (DAY/NIGHT, HIGHWAY/CITY, WARM/COLD, DRIVING OR STOPPED, NONE OF IT MATTERS) AND I CAN'T RECREATE IT ON DEMAND. IT WILL HAPPEN ONE DAY AND THEN NOT FOR A WEEK OR TWO. THE LACK OF ABILITY TO RECREATE MEANS THAT THE FORD DEALER WILL NOT REPAIR IT. THE FORD SERVICE REP SUGGESTED I REPLACE THE BATTERY AND ON HIS ADVICE I DID. HOWEVER, THIS NOT FIX THE PROBLEM. HE TESTED THE ALTERNATOR, AND CHECKED FOR ERROR CODES ALL WITH NO CHANGE IN THE SITUATION. ULTIMATELY IT HAS BEEN WITH THE DEALER 3 TIMES FOR SERVICE, WITH NO RESOLUTION. I HAVE VIDEO OF IT OCCURRING ON 11/6/2016. IT HAS HAPPENED AS FAR BACK AS JULY 2016. MOST RECENT OCCURRENCE WAS TODAY, 11/10/2016 DATE ENTERED IN FIELD BELOW IS LAST TIME IT HAPPENED.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE REDUCING SPEED TO LESS THAN 10 MPH, THE ENGINE SUDDENLY STALL. THE VEHICLE WOULD ALSO STALL WHILE IDLING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 16V643000 (LATCHES/ LOCKS/LINKAGES). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/2017*CT UPDATED 01/17/17.*JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHIFT HARD AND A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE WINDSHIELD WIPER FRACTURED WHILE THE VEHICLE WAS BEING REPAIRED. AFTER THE WINDSHIELD WIPER WAS REPAIRED, THE WINDSHIELD WAS FRACTURED BY THE DEALER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO SHIFT HARD AFTER THE REPAIR. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD STALL. THE VEHICLE WAS SHUT OFF AND TURNED BACK ON, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. ALSO, WHILE PULLING INTO A PARKING SPOT, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE STALLED AFTER MOVING THREE FEET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

THE ENGINE LIGHT IS ON IN VEHICLE. COOLANT BYPASS VALVE IS STATED AS NOT WORKING. ARE WE ABLE TO FIND OUT IF THE VEHICLE WAS TAKEN IN DUE TO RECALL FOR ENGINE COOLANT LEAKS.

A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. DIFFICULTY SHUTTING DRIVERS DOOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. *TR

I HAD GOTTEN INTO MY VEHICLE AND AFTER TURNING IT ON I MANAGED TO MAKE IT TO MY NEIGHBORS HOUSE. MY VEHICLE FOR THE SECOND TIME STARTED TO OVER HEAT AND THE ENGINE LIGHT CAME ON AND THE VEHICLE WAS STATING THAT I NEED TO REFILL THE COOLANT. I JUST PARKED IT AND THE NEXT DAY WE HAD FILLED THE COOLANT AGAIN TAKEN IT TO GET THE ERROR CODES CHECKED AND WERE INFORMED WE NEED TO GET A NEW THERMOSTAT. WHEN TAKING IT TO THE MECHANICS THEY HAD TRIED EVERYTHING FROM CHECKING CODES TO DRIVING MY VEHICLE AND THEY WERE UNABLE TO GET THE ISSUE TAKEN CARE OF DUE TO NOT BEING ABLE TO RE-CREATE THE CODES. THEY HAD INFORMED ME THAT THIS IS A KNOWN ISSUE WITH FORD, HOWEVER WHEN CONTACTING FORD THEY HAVE NO IDEA WHAT I AM TALKING ABOUT. I CHECKED ONLINE AND SEE THERE IS A RECALL FOR THIS, BUT MY VIN EVEN THOUGH HAVING THE QUALIFYING MANUFACTURING DATE IS NOT ELIGIBLE. I HAVE HAD MY VEHICLE FOR 1 1/2 YEARS AND HAVE HAD IT SHUT DOWN ON ME, NOT HAVE ANY POWER, START TO PUT AND STALL, REFILLING COOLANT EVERY SO OFTEN, OVER HEAT, AND I CAN NEVER GET A STRAIGHT ANSWER FROM THE DEALERSHIP. I HAVE CALLED FOR INFORMATION IN REGARDS TO RECALLS AND THESE ISSUES AND AM TRANSFERRED TO A PERSON WHO IS NOT THERE SO I CAN LEAVE A VOICE MAIL. I HAVE NEVER HAD A CALL RETURNED. I JUST WANT TO KNOW WHAT I HAVE TO DO TO UNDERSTAND WHAT IS GOING ON WITH MY VEHICLE. WHY IS MY VIN NOT ELIGIBLE AS WELL? *TR

I WAS DRIVING AND AS I WAS APPROACHING THE RED LIGHT MY CAR STALLED. I TURNED IT OFF AND ON THREE TIMES UNTIL I FINALLY WAS ABLE TO MOVE IT. MY MAIN CONCERN IS SAFETY SHOULD IT STALL WHEN IM DRIVING. I HAVE A 1.6L BUT IT IS NOT COVERED UNDER THE RECALL 14S17, SHOULD THAT BE THE ISSUE. THE SYMPTOMS SEEM TO MATCH, AND THE ISSUE IS EXTREMELY FRUSTRATING. *TR

I PURCHASED MY 2013 FORD ESCAPE JULY 2015 AND FOR THE YEAR I HAD IT I WAS FAIRLY PLEASED. I HAD HEARD THE HORROR STORIES ABOUT THESE CARS CATCHING FIRE AND WAS AWARE OF THE RECALLS. I HAD BEEN TO A FORD DEALERSHIP BACK IN JUNE FOR A TUNE-UP AND ASSURED ALL RECALLS HAD BEEN DONE ON THE VEHICLE, I HAD BOUGHT IT USED BUT FORD WAS ABLE TO SEARCH THE INFORMATION FROM THE VIN, OR SO THEY SAID. FRIDAY SEPTEMBER 23RD I WAS ON MY WAY TO WORK, ON THE I-5 NORTH FAST LANE, WHEN THE CAR HAD A WARNING LIGHT SAYING SOMETHING ABOUT MY 4WHEEL DRIVE. THE CAR BEGAN TO LURCH AND SMOKE BEGAN TO COME UP FROM RIGHT UNDERNEATH THE WINDSHIELD WIPERS. BY THE TIME I WAS ABLE TO MAKE IT OVER TO THE SHOULDER, THANKFULLY WITHOUT CAUSING AN ACCIDENT, I COULD SEE THE SMOKE REPLACED WITH FLAMES AND ALL WARNING LIGHTS WERE LIT ON THE DASH. I GRABBED WHAT I COULD AND MY DOG AND CALLED 911. BY THE TIME THE FIRE DEPARTMENT WAS ABLE TO GET TO US THE CAR WAS COMPLETELY ENGULFED IN FLAMES. ALTHOUGH PERSONAL ITEMS, AND MY FIRST CAR I PURCHASED ON MY OWN, WAS LOST MY DOG AND I MADE IT OUT ALIVE. AS THE PROCESS OF DEALING WITH INSURANCE BEGAN I HAVE BEEN TRYING TO GET FORDS ATTENTION IN THIS MATTER. I AM NOW THE 14TH PERSON THIS HAS HAPPENED TO. AFTER MORE DIGGING AND NUMEROUS PHONE CALLS TO DIFFERENT FORD DEALERSHIPS ONLY A HANDFUL OF THEM TOLD ME TO GET THE CAR IN IMMEDIATELY TO A SHOP BECAUSE OF FIRE RISK. I WAS ALSO INFORMED THAT THE RECALLS HAD NOT BEEN DONE TO THE VEHICLE, AND ONE DEALERSHIP EVEN GAVE ME A SHOP

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY HESITATED AND STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE, SO THE CONDITION CONTINUED. THE VEHICLE WAS LATER TAKEN BACK TO THE DEALER WHO INDICATED THAT THE FUEL CANISTER AND LINE ASSEMBLY NEEDED TO BE REPLACED. THE PARTS WERE REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CONTACT WAS WAITING FOR A SOLUTION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ENGINE WIRING ASSEMBLY FAILURE (CV62*14290*NBA & CV62*12A690*MBB) AT 29,000 MILES. ADVISED BY DEALER SERVICE ADVISOR VEHICLE TOO DANGEROUS TO DRIVE AS CAR MAY STALL OR STOP. I FIRST LEARNED OF THIS AS I WAS DRIVING ON 4 LANE HIGHWAY, 10/8/16 & WARNING NOTICE CAME ON. VEHICLE HESITATED WHILE ON FREEWAY. SENSOR REPLACED AT DEALER. PROBLEM RECURRED ON 10/19/16. AGAIN ON INTERSTATE & ENGINE HESITATION, MOVED TO RIGHT LANE FOR FEAR OF STALL. DEALER DIAGNOSED ENGINE WIRING ASSEMBLY FAILURE. I CONTACTED FORD & WAS INFORMED THAT MY 1.6 ENGINE NOT COVERED BY SIMILAR RECALL (14S17) FOR 2.0 ENGINE & CAR OUT OF WARRANTY. FORD CUSTOMER SERVICE ASSIGNED A CASE NUMBER. *TR

RECALL NOTICE 16S30 I CONTACTED MIRACLE FORD IN GALLATIN, TN PHONE: (615) 452-5267. THE DEALER SAID THEY DID NOT HAVE THE PART FOR THE RECALL UNTIL THE 2ND QUARTER OF 2017. I AM NOT SURE WHAT THE 2ND QUARTER OF 2017 IS BECAUSE I DON'T KNOW THEIR BUSINESS CALENDAR. I CALLED FORD DIRECTLY 1 (800) 392-3673 AND I TALKED WITH A PERSON. AT THE END OF THE CALL ON OCT 21ST AROUND 5:15PM CST, FORD SENT ME BACK TO THE DEALER. THE DEALER VOICE MESSAGE WAS FULL. I AM NOT SURE WHAT TO DO NEXT SINCE NEITHER PARTIES HAVE THE TOOLS AND RESOURCES IN PLACE TO FIX MY RECALL. THE DOOR ON THE PASSENGER SIDE AS OPENED 4-5 TIMES AS I TAKE A TURN FROM LEFT TO RIGHT. THE CAR WAS IN MOTION GOING ABOUT 15-25 MPH. PLEASE CONTACT ME AT [XXX]. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED BUT WAS ABLE TO RESTART. THE LOW COOLANT WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 61,000.

I STARTED MY CAR AND AS I PUT THE 2013 FORD ESCAPE IN REVERSE WITH MY FOOT ON THE BRAKE TO BACK OUT OF MY DRIVEWAY, THE STEERING WHEEL FELT IMPOSSIBLE TO MOVE. KNOWING THIS VEHICLE HAS HAD SO MANY DANGEROUS ISSUES ASSOCIATED WITH RECALLS IN THE PAST, I DECIDED NOT TO DRIVE IT ANY FURTHER. AS IT WAS STILL SAFELY IN MY DRIVEWAY, I PLACED IT IN PARK, SHUT IT OFF, AND OPTED TO USE ANOTHER VEHICLE. THE ESCAPE SAT THERE UNDISTURBED FOR TWO DAYS. THEN, MY HUSBAND TRIED TO USE IT AND UPON STARTING HE NOTICED A WARNING IN THE DISPLAY THAT STATED STEERING ASSIST FAULT. HE OPTED NOT TO USE THE VEHICLE EITHER AS HE ALSO NOTICED THAT IT SEEMED AS IF THERE WAS NO POWER STEERING. I HAVE A CALL INTO A LOCAL DEALER TO TAKE IT IN FOR SERVICE, BUT SEE NO LOGICAL REASON FOR THIS VEHICLE TO HAVE A PROBLEM WITH STEERING. IT IS ONLY THREE YEARS OLD AND HAS 30K MILES. I ONLY USE THE VEHICLE TO RUN ERRANDS IN TOWN AND HAVE KEPT UP WITH ROUTINE MAINTENANCE.

POWER STEERING FAILURE, ONLY 42000 MILES

ON SEPTEMBER 21, 2016 AROUND 6:30PM, I STARTED THE CAR AND NOTICED THERE WAS NO POWER TO THE STEERING WHEEL. NORMALLY THE STEERING WOULD COMEBACK AFTER ABOUT A MINUTE BUT NOT AT THAT TIME. I WAS RUNNING LATE AND DROPPED MY SON TO HIS ACTIVITY CLASS ABOUT 10 MILES AWAY MY HOME IN THE CITY AREA. THE POWER STEERING DID NOT COME BACK AT ANY TIME DURING THE TRIP THERE AND BACK. I COULD ONLY DRIVE SAFELY AT ABOUT 10 MILES PER HOUR, AND WHEN I NEEDED TO TURN, I HAD TO SLOW TO ABOUT 2 MILES PER HOUR IN ORDER TO MAKE THE TURN SAFELY. THIS WAS A MAJOR SAFETY ISSUE SO WHEN I GOT HOME, I ARRANGED AN APPOINTMENT FOR THE NEXT DAY TO HAVE THE DEALER LOOK AT THE FAILED POWER STEERING. THE DEALER DETERMINED THAT THERE WAS BAD CIRCUIT BOARD IN THE ELECTRONIC POWER STEERING. IT SEEMS THIS HAS BEEN AN ISSUE WITH SEVERAL OTHER YEARS WITH THE ESCAPE UP TO 2012. MY ESCAPE IS A 2013 MODEL AND SHOULD ALSO BE A RECALL ITEM. I HAVE HAD THE CAR FOR 3 YEARS, AND IT WAS ONLY 65,000 MILES AT THE TIME. IT'S TRULY UPSETTING THAT IT IS GIVING ME THIS TYPE OF UNSAFE ISSUE AND ENDANGERING THE LIVES OF MY FAMILY AND OTHERS WHO IS DRIVING ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE DOOR LATCH HAD BECOME DIFFICULT TO CLOSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES ) BUT THE INTERIM NOTICE INDICATED THAT THE PARTS MAY BECOME AVAILABLE MID SECOND QUARTER OF 2017 SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR WILL STALL WHILE DRIVING AT ANY GIVING TIME YOU CAN RESTART IT AND IT WILL GO UNTIL YOU HIT THIRD GEAR THEN IT WILL STALL EVERYTIME.

"ENGINE FAULT" SERVICE NOW SIGNAL CAME ON & CAR WOULD NOT ACCELERATE. CAR WAS CUTTING OUT & DIFFICULT TO DRIVE.... MANAGE TO MAKE IT HOME SLOWLY WHILE DRIVING W/EMERGENCY FLASHERS. SIGNAL WENT AWAY AFTER CAR WAS TURNED OFF & WAS DRIVEN JUST FINE AFTER THAT. 2 WEEKS LATER EXACT SAME THING HAPPENED & FORTUNATELY I WAS CLOSE TO FORD DEALERSHIP & WAS ABLE TO DRIVE IT THERE. ELECTRONIC THROTTLE BODY NEEDS REPLACED & PART IS BACK ORDERED. AND CAR IS COMPLETELY UNABLE TO BE DRIVEN NOW.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND RESUME DRIVING. THE FAILURE RECURRED TWICE. IN ADDITION, WHEN THE VEHICLE STALLED, SMOKE APPEARED INSIDE THE VEHICLE. THE DEALER WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE DRIVER SIDE DOOR OPENED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,500.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT AND REAR DOORS APPEARED TO BE PUSHED OUT FROM THE VEHICLE. IN ADDITION, THE REAR DOOR HATCH FRACTURED AND DETACHED AND THE BATTERY DIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY, THE HATCH HANDLE NEEDED TO BE SOLDERED BACK ON, AND WEATHER STRIPPING NEEDED TO BE ADDED TO THE DOORS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM), 14V597000 (AIR BAGS, SEAT BELTS), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LINKAGES) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE DOOR HANDLE'S WERE PREVIOUSLY REPAIRED UNDER A RECALL. THE DETAILS OF THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,093. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA RECALL WHEN I ACCELERATE A STRONG FUME SMELL GETS INSIDE THE CABIN.