TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE ENGINE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE DRIVER ATTEMPTED TO DRIVE THE VEHICLE, THE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,015.
2013 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE CONTACT ALSO TOOK THE VEHICLE TO TWO OTHER INDEPENDENT MECHANICS WHO PROVIDED THE SAME DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
RECALL WAS ISSUED FOR DEFECTIVE DOOR LATCH ON SEPTEMBER 2, 2016 (NHTSA RECALL NUMBER 16V643). IT IS NOW MARCH 6, 2017, OVER SIX MONTHS LATER, AND STILL NO REMEDY HAS BEEN OFFERED BY FORD. I HAVE CALLED THE DEALER ONCE PER MONTH TRYING TO GET THE FAULTY PART REPLACED AND HAVE BEEN TOLD THAT THERE IS NO ESTIMATE FOR WHEN IT WILL BE AVAILABLE. FORD SHOULD BE HELD ACCOUNTABLE FOR REMEDYING THIS RECALL IN A TIMELY MANNER AND SHOULD BE PENALIZED FOR FAILING TO DO SO.
OUR 1.6L ESCAPE'S CHECK ENGINE LIGHT CAME ON. DEALER DIAGNOSED BAD OXYGEN SENSOR W/FIX COST OF $350 & ALTHOUGH WE HAD BOTH A PREMIUM PRE-PAID MAINTENANCE PLAN & EXTENDED WARRANTY IN EFFECT, BOTH DEALER & FORD INDICATED THIS EMISSIONS REPAIR WAS NOT COVERED (FORD EXTENDED WARR. TO 75K MI DUE TO # OF RECALLS). WE COULD NOT AFFORD DEALER COST SO FORCED TO SEEK ALTERNATIVE SHOP OR CAR WOULD FAIL EMISSIONS INSPECTION. REPAIR SHOP STATED ROOT CAUSE OF BAD SENSOR WAS FLUID DRIPPING FROM DIRECTLY ABOVE SENSOR WHICH DUE TO EXTENSIVE BUILDUP, APPEARED TO BE LONG TIME PROBLEM (WHICH FORD DEALER NEVER NOTICED IN 73K MILES OF REGULAR SERVICING??!!). THIS CAR IS A TOTAL PIECE OF CRAP. GIVEN 14 RECALLS, 89 TSBS & NEARLY 600 COMPLAINTS, FORD SHOULD BE FORCED TO BUY THESE CARS BACK!
I WAS DRIVING WITH A PASSENGER IN THE FRONT SEAT WHEN THE PASSENGER FRONT DOOR OPENED AS I WAS DRIVING. I WAS DRIVING ABOUT 50MPH. I PULLED OVER TO TRY AND SHUT THE DOOR, BUT IT WOULD NOT LATCH. I HAD TO BUNGEE CORD THE DOOR TO THE SEAT IN ORDER TO GET TO THE DEALERSHIP.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER COULD NOT IDENTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
DRIVING MY 2013 FORD ESCAPE SEL WITH ONLY 52000 MILES ON IT HOME FROM SHOPPING IN RENO, NEVADA. I WAS IN WASHOE VALLEY, NV WHEN I THOUGH THE HIGH WINDS WERE KEEPING MY CAR FROM SPEEDING UP, WHEN I COULD NOT ACCELERATE I PULLED TO THE SLOW LANE AND THEN ONTO THE SHOULDER. I PUT THE CAR IN PARK AND LOOK AT MY DASH TO SEE IF I WAS OVERHEATING OR ANY OTHER ISSUES WERE APPARENT. MY DASH SHOWED NOTHING WRONG AT ALL. NO LIGHTS OR WARNINGS OF ANY KIND. THE GAGES WERE ALL RUNNING NORMAL. I PUT MY CAR IN PARK AND WITHIN A SECOND OR TWO A LARGE VERY BLACK BILLOW OF SMOKE CAME UP BACK PART OF THE ENGINE NEAREST TO HE DRIVERS SIDE WINDOW. THEN SECOND LATER LARGER FIRE FLAMES CAME RIGHT BEHIND IT THAT WENT OVER THE TOP OF MY CAR. MY CAR WENT UP IN FLAMES IN JUST MOMENTS. I HAD TO JUMP FROM THE BURNING CAR TO SAFELY.
2013 FORD ESCAPE SEL STALLING WHEN ACCELERATING FROM A STOP. THIS HAS HAPPENED SEVERAL TIMES WITH MY WIFE DRIVING THE CAR. WE'VE TAKEN IT INTO THE LOCAL FORD DEALERSHIP ONLY TO BE TOLD THEY CANT REPLICATE ISSUE. DRIVING THE CAR TO WORK TODAY (MY WIFE NOW DRIVES MY CAR FOR SAFETY CONCERNS), THE ESCAPE HESITATED WHEN PULLING OUT OF THE PARKING LOT AND ONTO THE ROAD. HAVE ANOTHER APPOINTMENT TO HAVE IT LOOKED AT BUT WILL PROBABLY BE TOLD THAT IT CAN'T BE REPLICATED. THIS CAR ONLY HAS 60K MILES AND IS TOTALLY WORTHLESS, AND UNSAFE TO DRIVE.
THE CARS ENGINE STALLS AND DIES AFTER PULLING OUT OF PARKING LOT OR DRIVEWAY WHILE TURNING ON INTERSECTION OR JUST TURNED FROM A CURB. IT STARTS TO SLOW DOWN AND DOESN'T RESPOND TO STEPPING ON GAS. THEN THE DASHBOARD LIGHT INDICATORS TURN ON- BATTERY, CHECK ENGINE, OIL, ETC. I HAD TO PUT THE CARK ON PARK, THEN TURN THE ENGINE OFF. RESTART IT, CRANKS A BIT BEFORE GOING TO FULL START. CHANGED TO DRIVE TRANSMISSION, THEN STEPPED ON THE GAS. IT STARTED GOING THEN ONLY A FEW FEET LATER, THE WHOLE CYCLE STARTS AGAIN. IN A COUPLE OF INSTANCES, ITHA--ENED 4 TYPES BEFORE I WAS ABLE TO DRIVE NORMALLY. THESES HAPPENED A COUPLE OF TIMES DRIVING OUT OF SHOPPING COMPLEX, ONCE JUST AFTER I PULLED OUT OF MY DRIVEWAY AND 2 HOUSES DOWN. ANOTHER TIME WHEN I WAS PULLING OUT OF A HOSPITAL. IT HAPPENED 3 TIMES BEFORE I CAN EVEN REACH THE HIGHWAY, 3 CURB TURNS FROM MY PARKING SPOT. ANOTHER INSTANCE STALLED 4 TIMES WHEN IM LEAVING THE PARKING AREA OF OUR REC CENTER INTO THE STREET.
WHILE DRIVING DOWN THE ROAD OUT OF NO WHERE THE CHECK ENGINE LIGHT COMES ON. RIGHT AFTER THE LIGHT CAME ON THE LOW COOLANT INFORMATION LIGHT CAME ON AND FIVE SECONDS LATER THE CAR STARTED GETTING SLUGGISH AND THE INFORMATION LIGHT CAME ON AGAIN SAYING ENGINE TEMPERATURE TO HOT PULL OVER SAFETY.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF
I EXPERIENCED DOOR LATCH RECALL ISSUE AFTER HOURS ON FRIDAY, FEBRUARY 17TH WHILE DRIVING! I CALLED THE COMPANY ON SATURDAY MORNING AND WAS TOLD THAT THE SERVICE DEPARTMENT WAS NOT OPEN. ON MONDAY I CONTACTED THEM AGAIN SEVERAL TIMES TO BE TOLD BY THE SERVICE DEPARTMENT THAT THE COMPUTER SYSTEM WAS DOWN. I EVEN WENT TO THE DEALERSHIP AND GOT NO HELP, BEING TOLD THAT THE REPLACEMENT PARTS WERE NOT EXPECTED UNTIL 2ND QUARTER OF THE YEAR. WHAT? MY DOOR IS BROKEN NOW!!! I EVEN ASKED IF THEY COULD REPLACE IT WITH A DEFECTIVE PART IF THEY HAD ANY ON-HAND SO THAT MY CAR COULD BE DRIVABLE. UP TO NOW I HAVE GOTTEN NO RESPONSE BECAUSE THEIR SYSTEM WAS DOWN. CALLED A PERSONAL CONTACT ON TUESDAY AFTERNOON AND WAS ASKED TO CALL BACK ON WEDNESDAY MORNING. I DID. I WAS ASKED IF I RECEIVED A LETTER, TO WHICH I REPLIED NO, BUT I DO HAVE THE PROBLEM AND DO I NEED TO HAVE A LETTER TO GET THE OBVIOUSLY DEFECTIVE PART REPLACED? I SHARED MY VIN NUMBER AS REQUESTED AND AM STILL AWAITING FEEDBACK ON THIS. THIS IS ABSOLUTELY UNACCEPTABLE BUSINESS PRACTICE. I STARTED LOOKING INTO PURCHASING THE PART, BUT THAT SHOULD NOT BE NECESSARY.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *CN
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE LOW COOLANT AND CHECK ENGINE INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE COOLANT WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.
I WAS DRIVING BACK FROM SEATTLE TO OLYMPIA ON FEB 8, 2017. IT WAS AROUND 40 DEGREES AND RAINY ON AND OFF ALL DAY. AS I WAS MAKING IT INTO TACOMA, I SUDDENLY HEARD A HUGE BOOM, LIKE AN EXPLOSION OR SHOT GUN SOUND WHICH MADE ME PANIC. THEN ALL OF A SUDDEN I WAS COVERED IN GLASS. I LOOKED AROUND TRYING TO FIGURE OUT WHAT HAD HAPPENED WHILE STILL ON THE HIGHWAY TRAVELLING 55 MPH. THERE WERE AND ON RAMP AND OFF RAMP NEAR BY SO CARS ARE PASSING ME; MAKING IT DIFFICULT TO EXIT. I WAS TERRIFIED OF GETTING HIT. I LOOKED UP AND SAW IT WAS THE SUNROOF MISSING A WHOLE BUNCH OF CLASS. SO MY FIRST INSTINCT WAS CLOSING THE COVER TO PROTECT MY DAUGHTER IN THE BACKSEAT. THE MOMENT I GOT IT CLOSED, MORE GLASS FLEW DOWN AND HIT THE COVER. I SIGHED IN RELIEF. EVENTUALLY I GOT OFF THE HIGHWAY AND PARKED. I INSTANTLY RAN BACK TO MY DAUGHTER (8 MONTHS OLD) TO SEE IF SHE WAS OK AND SHE ONLY HAD A TINY SCRATCH. I HAD A BUNCH OF SCRATCHES ALL OVER MY HANDS. I THEN TOOK A PICTURE OF THE DAMAGE AND IN A PANIC CALLED MY HUSBAND WHO ADVISED ME TO GO TO THE FORD DEALERSHIP IN OLYMPIA. I WAITED FOR ABOUT 1/2 HOUR TO SETTLE DOWN BUT WAS STILL IN SHOCK THE WHOLE DRIVE. FORD WOULDN'T HELP ME SINCE I WAS OUT OF THE WARRANTY PERIOD AND WAS SENT TO THEIR GLASS PEOPLE. I FILED A CLAIM WITH MY INSURANCE AND THE VEHICLE WAS EVENTUALLY FIXED.
ON FOUR DIFFERENT OCCASIONS, THE VEHICLE WAS BEING DRIVEN BY ACCELERATING FROM A STOP. SECONDS AFTER BEGINNING TO ACCELERATE, THE ENGINE APPEARED TO STALL. ALL IP LIGHTS WENT OUT AND ENGINE LOST POWER. MOMENTS AFTER THIS POWER LOSS, ALL LIGHTS CAME BACK ON AND VEHICLE WAS ABLE TO BE DRIVEN NORMALLY. THIS VEHICLE HAS HAD AN EXTENSIVE REPAIR/RECALL CAMPAIGN HISTORY. THIS WAS REPORTED DURING A SERVICE VISIT AND NO PROBLEM WAS FOUND. THE PROBLEM OCCURED THREE MORE TIMES.
VEHICLE WAS IN DRIVE AND SUDDENLY LOST POWER. THE ACCELERATOR WAS PRESSED BUT THE VEHICLE STOPPED DRIVING FORWARD EVEN THOUGH THE ENGINE WAS RUNNING. THE ENGINE DID NOT REV. THE DASH LIGHT INDICATING THE TRANSMISSION DISAPPEARED. THE VEHICLE SUDDENLY JUMPED INTO GEAR SO HARD I SUFFERED WHIPLASH. IT DID THIS SEVERAL TIMES AS I ATTEMPTED TO GET CLEAR OF HEAVY TRAFFIC. I LITERALLY THOUGHT I HAD BEEN REAR ENDED AT ONE POINT AS THE CAR JOLTED SO HARD. AFTER GETTING OUT OF THE ROADWAY, THE TRANSMISSION FAILURE SERVICE NOW LIGHT CAME ON. THIS IS CONSISTANT WITH THE PCM WIRING HARNESS RECALL DONE ON OTHER 2013 ESCAPES BUT WAS NOT COVERED FOR MY PARTICULAR VEHICLE. THE JOLTS TO THE VEHICLE KICKING IN GEAR DESTROYED THE TRANSMISSION. I WAS IN MOTION AT THE TIME, IN BUMPER TO BUMPER TRAFFIC. I WAS LUCKY NOT TO STRIKE OR BE HIT BY ANOTHER VEHICLE. I HAVE CONTACTED FORD BUT THEY STATE MY CAR WAS NOT COVERED UNDER THAT RECALL AND THAT THEY WILL NOT HELP ME.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED RANDOMLY SEVERAL TIMES WHILE IN MOTION. WHILE MAKING A TURN, THE FAILURE PROGRESSED. THE VEHICLE WAS TESTED FOR THE DTC BY AN INDEPENDENT SOURCE. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL LINE PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER EXCLUDED THE VEHICLE FROM A MANUFACTURER RECALL WITH NO SOLUTION OTHER THAN TO HAVE A DEALER DIAGNOSE THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
MY CAR HAS AN OPEN RECALL FOR THE DOOR LATCH NOT LATCHING PROPERLY AND I WAS WONDERING SINCE THE RECALL WAS NEVER REMEDIED IF IT COULD PERTAIN TO THE BATTERY DRAINING WHILE MY VEHICLE WAS SIMPLY PARKED IN MY DRIVEWAY. I HAD TO JUMP START MY VEHICLE AND I AM HOPING THAT THIS ISNT GOING TO BE A REOCCURING THING.
MESSAGE: 2013 FORD ESCAPE... TRANSMISSION IS GOING OUT. CAR HAS UNDER 70K MILES. WENT TO FORD AND GOT ESTIMATE AND GOT ONE FOR OVER $6,200.00. I STILL AM PAYING FOR MY CAR LOAN WHICH IS ABOUT THE SAME AMOUNT. I WENT TO 2 OTHER TRANSMISSION SHOPS AND BECAUSE THE CAR IS SO NEW THEY CAN'T REBUILD THE TRANS SINCE THEY WON'T BE ABLE TO GET PARTS. I CALLED FORD, GOT CASE NUMBER, AND THEIR DECISION WAS THAT THEY CANNOT ASSISTANT WITH LOWERING THE COST EVEN THOUGH THEY KNOW ABOUT 2013 MODELS THAT HAVE DEFECTIVE TRANSMISSIONS. SINCE I BOUGHT THE CAR USED, FORD CLAIMS THAT I DO NOT HAVE OWNERSHIP LOYALTY AND CANNOT ASSIST WITH COST OF NEW TRANSMISSION. I'M STUCK AND UNTIL I CAN SAVE FOR ANOTHER TRANSMISSION, DRIVING AN UNSAFE CAR.
WHILE DRIVING MY VECHICLE WILL STALL GO DEAD ALSO WHEN I START IT IT'S LIKE NOT GETTING GAS WHEN I'M DRIVING DOWN THE ROAD IT JUST STALLS IN THE MIDDLE OF TRAFFIC FOR IT TO BE A 2013 I'VE HAD LOTS OF ISSUES / RECALLS ON WHAT WAS A NEW VECHICLE.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HILL START ASSIST NOT AVAILABLE, ENGINE SERVICE, AND ENGINE FAULT MESSAGE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED, THE RPMS DECREASED, AND THE POWER STEERING FAILED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A COMPUTER GLITCH. THE COMPUTER WAS RESET, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE COMPUTER WAS RESET AGAIN. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED WITH TOO MANY COMMUNICATION CODES. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO A DIFFERENT DEALER. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT WAS ABLE TO FILE A CASE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
CAR STALLED FOUR TIMES IN TWO DAYS. EACH TIME THE CAR WAS WARMED UP AND WAS RESTARTED THEN STALLED ON THE ROAD.FORD HAS A RECALL ON THE NON-TURBO CHARGED ESCAPE FOR THIS PROBLEM. MY CAR IS NOT INCLUDED.MY VEHICLE IS THE 1.6 LITER TURBO.FORD DEALER SAYS COMPUTER DID NOT INDICATE A TROUBLE CODE. THEY ARE REPLACING THROTTLE BODY WORK NOT COMPLETE AT THIS TIME.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE LOW COOLANT WARNING INDICATOR ILLUMINATED. UPON INSPECTION, THE CONTACT NOTICED A PUDDLE OF COOLANT ON THE GROUND AND THE COOLANT WAS BELOW THE MINIMUM LINE. THE FAILURE OCCURRED FIVE OTHER TIMES. THE CONTACT STATED THAT THE VEHICLE ONLY EXPERIENCED THIS FAILURE WHEN THERE WAS EXTENDED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A HOSE NEEDED TO BE REPLACED. THE SPECIFIC HOSE WAS NOT DISCLOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT NOTICED THAT A WARNING INDICATOR ILLUMINATED, INDICATING THAT THE COOLANT LEVELS WERE LOW. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR SEPARATE TIMES FOR THE SAME ISSUE. THE DEALER DIAGNOSED THAT THE LONG BLOCK NEEDED TO BE REPLACED DUE TO THE COOLANT LEAKING INTO THE ENGINE. THE ENGINE WAS REPLACED; HOWEVER, THE COOLANT WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 125V551000 (ENGINE AND ENGINE COOLING) AND 12V4310000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 45,161. UPDATED 03/15/17*LJ *CN
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TRANSMISSION/SHIFTER LINKAGE BREAKS EASILY LEAVING VEHICLE IN OR OUT OF GEAR. *TR
ENGINE FAULT LIGHT ILLUMINATED AND MESSAGE APPEARED STATING TO HAVE THE VEHICLE SERVICED IMMEDIATELY. UPON INSPECTION BY THE DEALER SERVICE DEPARTMENT, THIS PROBLEM WAS FOUND TO BE WITH A PORTION OF THE ELECTRICAL WIRING HARNESS WHICH DUE TO ITS PLACEMENT HAD ABRADED CAUSING A SHORT AND ERRONEOUS ENGINE FAULT MESSAGE. FORD CURRENTLY HAS A RECALL FOR A SIMILAR/IDENTICAL PROBLEM WITH OTHER BUILDS OF THIS VEHICLE. IT WOULD SEEM THAT THIS RECALL SHOULD BE EXPANDED TO INCLUDE A WIDER MANUFACTURING TIME FRAME. OWNERS WHO HAVE PAID FOR THIS REPAIR SHOULD BE REIMBURSED.
DRIVER'S SEAT BELT TENSIONER QUIT WORKING. SEAT BELT WILL NO LONGER TIGHTEN WHEN BRAKES ARE APPLIED. THE SEAT BELT WILL NOT RESTRAIN THE DRIVER IN THE EVENT OF A SUDDEN STOP.
THE DOORS ON THIS CAR DO NOT STAY OPEN & FREQUENTLY CLOSE ON YOU WHEN YOUR ENTERING OR EXITING THE CAR (EVEN ON LEVEL GROUND). AFTER OPENING THE DOOR TO GET IN, IT CLOSED BACK ON MY HIP BONE CAUSING AN INJURY. NHTSA NEEDS TO MAKE FORD REPLACE DOOR HINGES ON THIS CAR.
FORD CHQ EXTENDED THE WARRANTY ON 2013 ESCAPES DUE TO NUMEROUS ISSUES. DURING THIS WARRANTY PERIOD, MY EMISSIONS SENSOR FAILED, NEEDS TO BE REPLACED & FORD IS REFUSING TO REPAIR IT STATING 'EMISSIONS IS EXCLUDED FROM THIS WARRANTY'. THE REPAIR COST IS $375 & MY CAR WILL NOT PASS EMISSIONS INSPECTION UNTIL IT'S FIXED. THE PROBLEM REMAINS UNRESOLVED UNTIL/UNLESS FORD FIXES IT. A 3 YR OLD CAR SHOULD NOT HAVE AN EMISSIONS PROBLEM UNLESS THERE ARE DEFECTIVE PARTS (IN WHICH CASE FORD SHOULD PAY TO RESOLVE). NOTE THE EXTENDED WARRANTY LETTER FROM FORD DOES NOT SPECIFY ANY EXCLUSIONS.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DRIVER SIDE DOOR LATCH PROBLEMS IS IDENTICAL TO PASSENGER SIDE DOOR LATCH RECALL NOTICE. CONSUMER REQUESTS RECALL FOR DRIVER SIDE DOOR LATCH. *SMD
TWO PROBLEMS. 1.) REMOTE START NOT WORKING PROPERLY. IT SHUTS ITSELF OFF WITHIN 30SECONDS DUE TO CORROSION ON NEGATIVE TERMINAL WIRING TO BATTERY. UNKNOWN CAUSE WHY THE CORROSION WOULD OCCUR ON MY BATTERY. I TAKE CARE OF MY CAR AND IT IS IN THE GARAGE WHEN NOT IN USE. 2.) ENGINE SUDDENLY STOPPED WHILE DRIVING. UNKNOWN REASON. TOLD THAT I NEED TO HAVE A SOFTWARE UPGRADE DONE TO THE COMPUTER SYSTEM ON MY CAR, BUT NOT TOLD IF THIS WOULD FIX THE STALLING 100%. UNCLEAR WHY I WOULD NEED TO PAY FOR AN UPGRADE SO MY ENGINE DOES NOT STALL WHEN DRIVING. THE CAR SHOULD WORK AND DRIVE WITHOUT STALLING. IF I NEED A UPGRADE TO THE COMPUTER ENGINE SOFTWARE SO THE CAR WILL NOT STALL THEN I WOULD EXPECT THIS TO BE COVERED BY FORD ON A RECALL. THIS WAS VERY SCARY AND DANGEROUS TO HAVE YOUR CAR SUDDENLY STOP WORKING WHILE DRIVING WITHOUT ANY PRIOR WARNING. I DID NOT GET ANY SIGNALS THAT THE ENGINE WAS GOING TO STOP, IT JUST STOPPED SUDDENLY WHILE DRIVING ON A CITY STREET AFTER LEAVING WORK. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SEND THE PARTS TO THE DEALER. THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON THE REMEDY AND PARTS TO BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
UPON VEHICLE STARTUP DISCOVERED POWER STEERING ASSIST HAD FAILED- UNABLE TO DRIVE VEHICLE SAFELY. MANAGED TO WRESTLE THE STEERING TO BACKUP CAR FROM STREET INTO DRIVEWAY. DEALER SAYS CONTROL MODULE AND STEERING GEAR IN A SEALED UNIT- MUST REPLACE ENTIRE UNIT AT COST OF ABOUT $1800.
TAKATA RECALL DRIVING DOWN THE ROAD WINDSHIELD JUST CRACK AND THE NEXT WEEK ANOTHER CRACK WASNT HIT OR ANYTHING. *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE COMMUTING IN HEAVY TRAFFIC THIS MORNING, WITH TIMES OF HEAVY IDLING, AN EXHAUST TYPE SMELL STARTING COMING INTO THE CABIN CAUSING ME TO BECOME NAUSEOUS AND DIZZY UNTIL WINDOWS WERE OPENED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, PARTICULARLY WHEN THE WEATHER GOES FROM COLD TO MILD (NOT REQUIRING A/C), BUT SOME HEAT. THIS VEHICLE WAS TAKEN TO A FORD DEALERSHIP LAST MARCH FOR THE SAME ISSUE, BUT THE PROBLEM WAS NOT DIAGNOSED. I PURCHASED A BATTERY OPERATED CO2 DETECTOR TO TEST AND IT ALARMED WHILE DRIVING UNDER THESE CONDITIONS. THE VEHICLE WAS TAKEN TO THE SAME FORD DEALER THIS MORNING AND LEFT RUNNING. THE SERVICE TECHNICIAN DID DETECT SOME TYPE OF ODOR COMING THROUGH THE VENTS. *TR
DRIVING DOWN ROAD ON COLD SNOWY DAY. COOLANT ARROW WENT FROM C TO H IN LESS THAN 5 SECONDS AND ENGINE SHUT DOWN INTO SAFETY MODE MEANING IT WOULD NOT TRAVEL OVER 5 MPH. LIMPED TO SIDE OF ROAD. FELT ENGINE - COLD TO THE TOUCH. PLENTY OF COOLANT IN ENGINE AND RESERVOIR. CAR SAT FOR FIVE MINUTES. STARTED CAR AGAIN. COOLANT ARROW AGAIN WENT FROM C TO H IN LESS THAN 5 MINUTES. CAR IN SAFETY MODE AGAIN. TOWED CAR TO DEALER. THEY COULD SEE THE CODE NUMBER AND "SOMETHING" HAPPENED TO THE ENGINE. THEY RESET THE CODE AND CAR WENT OUT OF SAFETY MODE. DEALERSHIP CANNOT PROVIDE AN ANSWER, ONLY IT "MUST BE AN ELECTRICAL PROBLEM". SEARCHING THE WEB, IT APPEARS THIS MODEL AND YEAR FORD HAS BEEN HAVING THE SAME PROBLEM (AS DESCRIBED) FOR SEVERAL YEARS. VEHICLE WAS IN MOTION WHEN EVERYTHING WENT BAD. LUCKILY WE WERE NOT ON THE HIGHWAY AND WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I WAS GIVEN LITTLE NOTICE OF THE SAFETY MODE. I WISH HAD I HAD THE CODE NUMBER THE DEALERSHIP SAID THEY RESET. THANK YOU *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. THE FAILURE MILEAGE WAS 60,700.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRIMPED SPLICES FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING ON AN INTERSTATE AND MY BACK WINDSHIELD MADE A POPPING SOUND AS A BASEBALL SIZED PIECE OF GLASS FELL OUT. THEN IT STARTED MAKING A CRACKLING SOUND AS THE REST BEGAN TO SHATTER AND SLOWLY FALL OUT. THERE WAS NOBODY AROUND TO THROW ANYTHING AT IT. IT WAS VERY COLD OUT, BUT THE DEFROSTER WAS NOT ON. *TR
RAIN SENSING WINDSHIELD WIPERS WONT TURN ON 60,700 MILES DEALER SAYS SHORT IN WIRING HARNESS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLANT BYPASS VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 04/05/17*LJ *TR
TO WHOM IT MAY CONCERN, MY 2013 FORD ESCAPE IS EXPERIENCING CRACKING IN THE LEATHER OF THE FRONT SEAT BOLSTER. IT IS SUCH A FRUSTRATING PROBLEM TO HAVE ON A CAR THAT IS ONLY THREE YEARS OLD. THERE IS A TSB #15-0129 IN REFERENCE TO THIS APPARENTLY KNOWN PROBLEM. I JUST HOPE THAT IF THERE ARE ENOUGH COMPLAINTS MAYBE FORD WILL ISSUE A RECALL AND REPAIR THE PROBLEM. THANK YOU, *TR
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE INDEPENDENTLY REDUCED SPEED ADVERTENTLY AS THE ENGINE OR TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE COOLING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
MY CAR STARTED ACTING UP WHEN THE CHECK ENGINE LIGHT CAME ON. IT HAS RUN AT LOWER SPEEDS , SPUTTERING AND SEEMS TO HAVE LOSS OF POWER WHILE DRIVING IN LOCAL CONDITIONS NO MORE THAN 15 MILES OR SO. I CALLED FORD WHERE I PURCHASED THE VEHICLE, AND THEY OFFERED TO TOW IT. AT FIRST THEY MADE IT SEEM LIKE EVERYTHING IS COVERED, AND NOW ITS 2 WEEKS LATER AFTER THEM TELLING ME ITS SOME SORT OF SENSOR THAT NEEDS TO BE REPLACED AND THE COST IS 1100 DOLLARS, THE CAR IS 3 YEARS OLD WITH 30000 MILES ON IT , THEY WILL NOT FIX THE CAR UNTIL PAYMENT IS MADE. IT SEEMS THAT ITS AN ISSUE THEY SHOULD HAVE TO FIX ON THERE DIME NOT MINE. *TR
TOOK VEHICLE IN FOR COOLANT LEAK ONLY TO FIND OUT THE WATER PUMP HAD A LEAK. I AM ONLY AT 70,000 MILES. THIS SEEMS VERY SUSPECT. DOES ANYONE KNOW OF A RECALL FOR THIS ISSUE? THIS WAS THE 3RD CHECK UP IN LESS THAN 21 DAYS FOR THE SAME LEAK BEFORE IT WAS IDENTIFIED BY THE DEALER.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →