DRIVING IN THE MOUNTAINS OF KENTUCKY, LATE MORNING. I WAS IN THE MIDDLE LANE WITH THE CRUISE CONTROL ON, I SAW THAT CARS WERE BRAKING SO I TAPPED ON THE BRAKE TO RELEASE THE CRUISE. MY CAR'S IGNITION SHUT OFF. *TR
2012 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
ACCELERATING FROM A DEAD STOP ENGINE CUTS OUT. *TR
TL* THE CONTACT OWNED A 2012 FORD ESCAPE. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AT AN UNKNOWN SPEED WHEN THE BRAKE PEDAL WAS ENGAGED BUT THE PEDAL FAILED. THE VEHICLE FAILED TO STOP AND THE CONTACT CRASHED INTO A RESIDENTIAL DECK. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,276. UPDATED 9/4/14*CN
TOOK MY 2012 ESCAPE TO THE DEALER FOR AUTHORIZED RECALL REPLACEMENT OF TORQUE SENSOR. WHEN PULLING OUT OF THE GARAGE AFTER THE REPAIR WAS MADE, FOUND I HAD NO POWER STEERING. BACKED IT BACK INTO THE GARAGE AND THE MECHANIC SAID HE WOULD TAKE A LOOK. SHUT THE CAR OFF AND TURNED IT ON AGAIN AND THE POWER STEERING WAS BACK. NO CODES WERE THROWN. THIS IS AN ESCAPE BUILT FEBRUARY 2012 IN KANSAS CITY. *JS
TRAVELING AT HIGHWAY SPEED (65MPH) THE FIRST TWO TIMES VEHICLE LOST POWER, THROTTLE/POWER TRAIN LIGHT ON, WENT TO IDLE. FORCED TO SHOULDER, SHUTOFF VEHICLE, RESTART, RESUMED NORMAL OPERATION. THIRD OCCASION SAME DAY SAME PROBLEM IN THE MIDDLE OF INTERSECTION (25MPH) IN ADDITION TO THROTTLE LIGHT GOT CHECK ENGINE LIGHT. FOURTH OCCASION SAME RESULTS(35MPH). *TR
THE VEHICLE HAS LOST POWER ON 5 SEPARATE OCCASIONS WHILE IT WAS IN MOTION. TWICE ON SURFACE STREETS. TWICE WHILE ENTERING A FREEWAY ON-RAMP. ONCE WHILE ENTERING A DRIVEWAY. THE FIRST INCIDENT OCCURRED APPROXIMATELY NOVEMBER 8, 2012. THE MOST RECENT INCIDENT OCCURRED ON JULY 16, 2014. THE DEALERSHIP (GALPIN FORD) HAS BEEN CONTACTED AND THE VEHICLE HAS BEEN TAKEN IN FOR SERVICE FOR THIS ISSUE SEVERAL TIMES. FORD FINALLY ACKNOWLEDGED (APPROXIMATELY APRIL 2014) THAT THE ISSUE COULD HAVE BEEN CAUSED BY A FAULTY "THROTTLE BODY" AND GALPIN FORD SUBSEQUENTLY REPLACED THE PART. APPROXIMATELY JUNE 9, 2014, THE VEHICLE WAS TAKEN BACK TO GALPIN FORD TO "RECALIBRATE" THE "THROTTLE BODY". THIS VEHICLE IS UNRELIABLE, COULD CAUSE SERIOUS BODILY INJURY AND AN INVESTIGATION SHOULD BE OPENED TO FIND A SOLUTION TO THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED WHILE HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT BRAKES WERE EXCESSIVELY CORRODED. AS A RESULT, BOTH FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 13,420. UPDATED 9/4/14*CN UPDATED 12/18/2014 *JS
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 08/29/14*LJ UPDATED 09/17/2014 *JS
THIS DOCUMENT IS IN RESPONSE TO A FRONTAL VEHICLE COLLISION OCCURRING MAY 16, 2014 ON A MAJOR HIGHWAY. AT MY REQUEST I REQUESTED THE AUTO BODY REPAIR SHOP TO CHECK THE OCCUPANT RESTRAINT SYSTEM. IT WAS DETERMINED THAT THE RESTRAINT SYSTEM CONTROL MODULE WAS INITIATIVE AND PROBABLY HAS BEEN SINCE THE CAR WAS BUILT. PERHAPS AN INVESTIGATION OF THE SAME, MAKE, MODEL, AND YEAR FORD SUV BE CONSIDERED. ALL SUPPORTING DOCUMENTATION IS IMMEDIATELY AVAILABLE. *TR
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: C/S THAT BATTERY LIGHT IS ON, PLEASE CHECK AND ADVISE. CAUSE: VERIFIED CONCERN. FOUND BELT THROWN. ALSO FOUND AND OIL LEAK AT THE FRONT COVER VIA A DIME SIZED HOLE IN THE COVER. CORRECTION: REPLACED FRONT COVER AND VBELT. ALSO REPLACED MOTOR MOUNT THAT WAS STRIPPED OUT. VERIFIED REPAIR. BATTERY LIGHT IS OFF AND NO OIL LEAKS AT THIS TIME. *TR
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: VERIFY CUST CONCERN, FIND THAT VEH SPINS OVER BUT WILL NOT START, INSTALL IDS & PERFORMED KOEO, ALL PASS. PERFORM RELATIVE COMPRESSION TEST, 80% LOSS 3,4. CORRECTION: PERFORM MANUAL COMPRESSION TEST. CYL 1-180, 2-175, 3-0, 4-0. PERFORM LEAKDOWN & PRESSURE TEST, FIND THAT INTAKE VALVES IN 3 & 4 ARE NOT SEALING. REMOVE VALVE COVER & INSPECT CAMSHAFTS, NO DAMAGE FOUND. SPIN VEHICLE OVER & VERIFY TIMING. FIND THAT CRANK PULLEY HAS BRACKET OUT & VEHICLE HAS JUMPED TIME. 51-1: REMOVE INTAKE, EXHAUST MANIFOLD, TIMING COMPONENTS & CYL HEAD. INSPECT AND FINDS THAT VALVES IN 3,4 HAVE CONTACTED PISTONS, NO DAMAGE FOUND ON PISTONS. INSTALL NEW HEAD GASKET, CYL HEAD BOLTS, 2 NEW DIAMOND WASHERS, ALL RELATED GASKETS & PERFORM TIMING PROCEDURE. ASSEMBLE VEHICLE, CHANGE OIL & FILL FL. 52-2 KOEO, PASS. ROER VEHICLE HAS DTC PO524. PERFORM PINPOINT TEST, REPLACE VCT SOLENOID, KOER ALL PASS. TEST DRIVE. VEHICLE RUNS PROPERLY AT THIS TIME. 51-5: CYLINDER HEAD GASKET- LEAKAGE (EXTERNAL LEAKS)- TEST. *TR
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: CUSTOMER STATES DRIVE BELT COMING APART. CAUSE: WARRANTY CORRECTION: VERIFY BELT SHREDDED. FOUND WATER PUMP LOCKED UP UNABLE TO REMOVE DEBRIS FROM TENSIONER REPLACE WATER PUMP TENSIONER BELT. TEST DRIVE OK. *TR
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 52*: TECH NOTES CLUTCH SLAVE CYLINDER IS LEAKING. CAUSE: VERIFY CONCERN, FIND THAT VEHICLE HAS CLUTCH FLUID LEAKING FROM INSIDE BELL HOUSING AREA. CORRECTION: REMOVE TRANS & INSPECT, FIND THAT SLAVE CYL IS SEEPING FLUID. INSTALL NEW SLAVE CYL & ADAPTER. ASSEMBLE VEHICLE, NO LEAKS FOUND INSIDE BELL HOUSING, BUT CLUTCH LIVE FROM MASTER CYL TO SLAVE CYL WILL NOT SEAL PROPERLY. INSTALL LINE, BLEED SYSTEM & RETEST, ALL PASS. 52-3: MANUAL TRANSMISSION SLAVE CYLINDER- HYDRAULIC CLUTCH - REPLACE. *TR
VEHICLE CUTS OUT WHILE DRIVING - NO GAS PRESSURE - ENGINE RUNNING, PEDAL TO FLOOR, NO REV., OR EXCESSIVE REV WHILE DRIVING. ADVISED BY ASE MECHANIC - THROTTLE BODY NEEDS REPLACED. *TR
WHEN MOVING FORWARD FROM A DEAD STOP AT AN INTERSECTION OF A BUSY HIGHWAY, THE AUTOMOBILE ENGINE HESITATES OR SEMI STALLS AND WILL NOT PICK UP NORMAL SPEED IN ORDER TO GET OUT OF THE WAY OF APPROACHING,ON COMING AND FOLLOWING VEHICLES. AT SEVERAL DIFFERENT TIMES WE WERE ALMOST REAR-ENDED BY VEHICLES BEHIND US, OR HIT FROM THE DRIVER'S SIDE OR FRONT PASSENGERS SIDE OF THE VEHICLE BECAUSE OF THE ENGINE'S HESITATION WHEN CROSSING INTERSECTIONS OR MAJOR HIGHWAYS. I TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD THAT "NO PROBLEM" WAS FOUND, BUT THE PROBLEM STILL EXISTS. I GUESS WHEN A DEATH OR SERIOUS INJURY OCCURS SOMETHING WILL BE DONE! *TR
2012 FORD ESCAPE. CONSUMER WRITES IN CONCERN REGARDING LETTER RECEIVED ABOUT THROTTLE BODY FAILURE. *SMD THE CONSUMER ALSO STATED THE REAR TAILGATE WINDOW HAD TO BE REPLACED 3 TIMES, DUE TO A LEAK. *JB
MY 2012 FORD ESCAPE HAS TRANSMISSION ISSUES, AND FROM WHAT I'M BEING TOLD IT'S NOT ONLY MY VEHICLE. IT SEEMS TO BE ALL OVER THE PLACE AS I DRIVE IT. ONE TIME AT A STOP LIGHT IT WILL SLIP, AND NOT GO INTO GEAR JUST ACTING LIKE IT IS IN NEUTRAL. THE NEXT TIME I TAKE MY FOOT OFF THE BRAKE, AND IT WILL JAM IT SELF INTO GEAR ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME. IT DOES THE SAME AS I DRIVE IT I'M NEVER SURE WHICH RESULT I'M GOING TO GET, BUT I DO GET ONE OR THE OTHER. I'VE HAD IT INTO THREE FORD DEALERSHIPS A TOTAL OF SEVEN TIMES, BUT FROM REBOOTING THE SOFTWARE TO REBUILDING THE TRANSMISSION FROM THE LIMITED PARTS AVAILABLE IT CONTINUES TO GET WORSE. I WAS TOLD AT THE LAST DEALERSHIP THAT IT NEEDS A NEW TRANSMISSION, BUT NONE ARE AVAILABLE AS THEY HAVE SO MANY COMPLAINTS ABOUT THEM. I'VE COMPLAINED TO CUSTOMER SERVICE WHO TOLD ME TO TALK TO CUSTOMER RELATIONS, AND THE CASE MANAGER DOESN'T CALL ME BACK. I FINALLY CALLED FORD CREDIT TO TELL THEM ABOUT THE SITUATION, BUT THEY JUST TRANSFERRED ME TO THE VOICEMAIL OF THE CASE MANAGER THAT DOESN'T CALL ME BACK. IF THEY ARE HAVING ALL THE COMPLAINTS I'VE BEEN TOLD ABOUT I THOUGHT SOMEONE SHOULD REPORT IT TO YOU BEFORE GETS SERIOUSLY HURT. *TR
ON 6 DIFFERENT OCCASIONS DOOR LATCHES HAVE BEEN REPLACED, I'VE BEEN LOCKED IN AND OUT OF MY VEHICLE, MY HUSBAND IS DISABLE AND I HAD TO CLIMB THROUGH THE HATCH BACK TO GET DOORS TO OPEN. I AM AFRAID OF THIS VEHICLE, IF IT CATCHES FIRE WILL I GET OUT? I FEEL THIS IS A DEATH TRAP AND FORD IS JUST SOOTHING MY FEATHERS TO KEEP ME HAPPY. ALSO, I WAS SOLD A 2012 4X4 VEHICLE, HOWEVER MY VEHICLE IS NOT A 4X4. THE DEALERSHIP SAID THEY GO BY VIN, THIS ONE IS WRONG! *TT
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 06/17/14 MA
2 MONTHS PRIOR TO THIS DATE, I WAS GOING HOME, 50MPH MERGING TOWARDS ANOTHER LANE WHEN THE CAR, ALL OF A SUDDEN, BEGAN SHAKING AND THE ACCELERATION SLOWED DOWN TREMENDOUSLY. I THOUGHT I WAS GONNA STALL SO I DECIDED TO PUSH MY HAZARD LIGHTS AND PARKED ON THE RIGHT SHOULDER AND TURNED OFF THE ENGINE. IT WAS TRAFFIC TIME, BUT LUCKILY I WAS NOT HIT. A MINUTE LATER, I TURNED ON THE ENGINE AND DROVE, AND I WAS ABLE TO GET HOME. ON APRIL 1, 2014, I WAS DRIVING TO WORK ON I-5, SAN DIEGO, CA GOING 60, I HEARD A THUD, AND WHEN I LOOKED AT THE DASHBOARD, THE WRENCH LIGHT WAS ON. IN HEAVY TRAFFIC WITH MY HAZARD LIGHTS ON I WAS ABLE TO COAST VERY SLOWLY TO THE RIGHT, NARROW SHOULDER AND TURNED OFF THE ENGINE. EVERY DRIVER BEHIND ME WAS SO MAD, BLOWING THEIR HORN. A MINUTE LATER, I TURNED THE ENGINE BACK ON AND LEFT. I ARRIVED AT WORK VERY UPSET, DISTURBED, AND STILL A BIT SHAKING. I COULD HAVE CAUSED A MAJOR PILE-UP, AND PERHAPS I COULD HAVE BEEN IN SEVERELY INJURED. THAT AFTERNOON, WHEN I DROVE HOME, I TOOK THE INLAND STREET TO BE A LITTLE SAFER. AND LO AND BEHOLD, THE WRENCH LIGHT CAME ON AGAIN. SO WITH MY HAZARD LIGHTS ON, I QUICKLY PARKED THE CAR AND TURNED OFF THE ENGINE. THEN I PROCEEDED DRIVING HOME WITHOUT ANY PROBLEMS. I HAVE NOT BROUGHT MY CAR TO THE DEALER YET BECAUSE I WANT TO ENSURE THE PROBLEM IS COVERED BY MY WARRANTY. ON APRIL 8, 2014, I WILL DRIVE MY CAR TO PERRY FORD IN NATIONAL CITY, CA. I ALSO CALLED CUSTOMER SATISFACTION PROGRAM TWICE, AND I HOPE THEY COULD RELAY MY M
BACK WINDSHIELD LEAKS AND HAS BEEN SINCE 27000 MILES. *TR
ON THE WAY TO WORK AT 7PM, THE BACK HATCH BEGAN RANDOMLY LOCKING AND UNLOCKING AND OPENED SLIGHTLY. AFTER WORK THE NEXT MORNING AT 8AM, THE BACK HATCH UNLOCKED AND OPENED WHILE DRIVING ON A BUSY ROAD AT 10MPH. I CONTACTED AIRPORT FORD IN FLORENCE, KY AND THEY STATED NEVER HEARING OF THIS HAPPENING WITH ANOTHER ESCAPE. *TR
HAD TO HAVE ENGINE MOUNTS REPLACED DUE TO VEHICLE HEAVILY SHAKING. ALSO WINDSHIELD WAS REMOUNTED AT SAME TIME TO DUE LOUD NOISE. *TR
VEHICLE LOST POWER ON HIGHWAY FOR APPROX 5-10 SECONDS, POWER CAME BACK SLOWLY AND THEN HAPPENED AGAIN A FEW MINUTES LATER FOR 5-10 SECONDS. DEPRESSING ACCELERATOR HAD NO EFFECT. *TR
IT WAS APPROXIMATELY 9AM AND I HAD JUST EXITED THE FREEWAY (BEEN DRIVING FOR ABOUT 20 MIN) AND I TOOK A RIGHT OFF THE EXIT RAMP ONTO A SECONDARY STREET. I WAS GOING ABOUT 40 AND STARTING TO SLOW DOWN FOR A YELLOW LIGHT, WHEN THE CAR JUST DIED. NO WARNING, NO LIGHTS (THAT I REMEMBERED, BECAUSE I PANICKED), NO SOUNDS. I WAS IN THE FAR LEFT LANE AND SO I IMMEDIATELY TRIED TO START THE CAR. NOTHING. NO SOUNDS, NOTHING. I THEN TURNED ON MY FLASHERS. TRIED TO START THE CAR AGAIN, NOTHING. I WAITED ABOUT 3 MIN. AND TRIED AGAIN AND IT STARTED RIGHT UP. IT HAS NOT DONE IT IN THE 2 DAYS SINCE, BUT I AM NOW TO SCARED TO DRIVE ME CAR AFRAID THAT IT WILL DIE AND I WILL CAUSE A CAR PILE UP. WE HAVE HAD THE CAR IN TO FORD AND THEY WILL DO NOTHING. *TR
SOUTHBOUND ON 2 LANE HIGHWAY TONED IN THE LEFT DRIVER AND PASSENGER SIDE DOORS. AT FAULT DRIVER RAN A STOPSIGN AT 65MPH WHILE WE WERE TRAVELING 55MPH. NO AIRBAGS DEPLOYED. *TR
I WAS DRIVING AT ABOUT 15 MPH WHEN I STARTED TO ACCELERATE I FELT THE VEHICLE JERK. I PULLED INTO THE GAS STATION AND CHECKED MY TRANSMISSION FLUID AND IT WAS NEAR EMPTY. A DIAGNOSTIC OF THE POWER TRAIN AT AN INDEPENDENT REPAIR SHOP REVEALED THAT THE TRANSMISSION WOULD NEED TO BE REBUILT OR REPLACED. THERE ARE THOUSANDS OF COMPLAINTS ON YOUTUBE AND VARIOUS CONSUMER SITES TO THE SHOOTY DESIGN OF THE 4 CYLINDER FORD ESCAPE MODELS. IN THE END, FORD HAS NOT RECALLED THE TRANSMISSIONS ON THE ESCAPE MODELS. TO FIX MY TRANSMISSION FROM LEAKING THEY REPLACED THE SEALS AND INFORMED ME TO CHECK MY FLUIDS EVERY MONTH. I WAS INFORMED BY THE INDEPENDENT REPAIR SHOP BEFORE HAND, THAT JUST REPLACING THE SEALS WOULD NOT BE ENOUGH AND I CAN EXPECT THE PROBLEM AGAIN. THE CAR NOW HAS LESS THAN 52000 MILES, MOSTLY HIGHWAY. THE POWER TRAINS HAVE A FLAWED DESIGN AND NEEDS TO BE RECALLED BEFORE THOUSAND OF MOTORIST ARE FORCED TO PAY FOR EXPENSIVE REMEDIES DUE TO NO FAULT OF THERE OWN. IT IS UP TO THE GOVERNMENT TO FORCE A RECALL ON THE FORD ESCAPE POWER TRAIN SYSTEMS. *TR
WHILE DRIVING AT AVERAGELY ABOUT 40 MPH THE POWER STEERING ON THE FORD ESCAPE 2012 JUST FAILS. THIS MAKES IT INCREDIBLY IMPOSSIBLE TO CONTROL THE VEHICLE AND THE ONLY REMEDY IS TO CUT OFF THE CAR AND START IT AGAIN. THIS INCIDENT HAS HAPPENED MULTIPLE TIMES IN THE PAST AND IS STILL CONTINUING TO HAPPEN SPORADICALLY EVEN AFTER BEING TO THE DEALERSHIP MULTIPLE TIMES AT WHICH THEY CLAIM EACH TIME THAT THE ISSUE HAS BEEN RESOLVED. I REALLY HOPE FORD TAKES TIME TO RESOLVE THIS ISSUE BEFORE SOMEONE GETS KILLED AND THERE IS A HUGE CLASS ACTION LAWSUIT AS I UNDERSTAND THAT THIS SAME PROBLEM OCCURS ON DIFFERENT FORD MODELS ACROSS MULTIPLE YEAR MODELS. *TR
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW BECAME SHATTERED FROM THE INSIDE OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT NO INFORMATION WAS PROVIDED TO THE CONTACT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
I WAS DRIVING THE CAR, CAME TO A STOP SIGN, STOPPED AND PROCEEDED TO PRESS GAS AND TURN INTO LANE. THE CAR JUMPED FORWARD AND ALMOST STALLED. IT DID NOT STOP RUNNING HOWEVER IT WOULD ONLY MOVE APPROX 1 MPH. JUST ENOUGH TO PULL OF ROAD AND PARK. WHEN I RESTARTED, THE ENGINE WAS SHAKING. WHEN IN LOW GEAR, THE CAR WOULD JUMP FORWARD AND STOP, JUMP FORWARD AND STOP. IN DRIVE, IT WOULD ONLY GO 1 MPH.I TOOK CAR TO FORD AND THEY SAID IT WAS THE THROTTLE BODY POSITION SENSOR AND THAT IT WASN'T COVERED UNDER THE DRIVE TRAIN/POWER TRAIN WARRANTY AND WOULD COST ME $520. *TR
AFTER SLOWING DOWN IN HEAVY TRAFFIC I FELT A JOLT OR THRUST FORWARD. WHEN I LOOKED AT THE DASHBOARD I NOTICED THE WRENCH LIGHT WAS LIT. I TRIED TO GIVE THE CAR GAS AND IT WENT NO WHERE. I WAS FORTUNATE TO BE ABLE TO PULL OVER TO THE SHOULDER AND LOOK UP THE LIGHT IN THE OWNER'S MANUAL. IT SAID IT WAS A POWER TRAIN/THROTTLE BODY FAULT. AFTER WAITING 15 MINUTES FOR A TOW TRUCK I TRIED RESTARTING THE CAR AND IT STARTED NORMALLY. THE CAR DROVE NORMALLY THE REST OF THE DAY. I BROUGHT IT INTO THE FORD DEALERSHIP WHERE IT WAS PURCHASED THE NEXT MORNING. THEY EVENTUALLY TOLD ME THE THROTTLE BODY HAD FAILED/SHORTED OUT AND NEEDED TO BE REPLACED WHICH WOULDN'T BE COVERED UNDER THE WARRANTY BECAUSE I WAS 700 MILES OVER. AFTER FILING A CASE WITH FORD AND DOING RESEARCH, I NOTICED SEVERAL OTHERS HAVING THE SAME ISSUE. *TR
INTERMITTENT VEHICLE STALLS, WHICH IS TYPICALLY MORE COMMON AS WELL AS SURGES WHEN ENTERING TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. ALSO, WHILE DRIVING AT A CONSTANT SPEED (BETWEEN 15 AND 25 MPH) THE CAR WILL SLOW DOWN EVEN THOUGH I HAVE NOT LIFTED MY FOOT UP FROM THE GAS PEDAL. THIS HAS BEEN GOING ON EVER SINCE I BOUGHT THE CAR IN JANUARY OF 2012, REGARDLESS OF THE WEATHER OR THE SEASON. I HAVE GONE TO TWO DIFFERENT DEALERS AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. OTHER PEOPLE HAVE DRIVEN MY CAR AND HAVE COMPLAINED ABOUT THE STALLS AND SURGES WHILE DRIVING THE CAR. THANK YOU YOUR HELP WOULD BE APPRECIATED. *TR
DRIVING DOWN THE FREEWAY AND WAS A POP AND I HAD NO GAS AT ALL. I HAD TO COAST OFF THE FREEWAY. THE REPAIR BILL WAS OVER $400.00 TO REPLACE THE THROTTLE BODY AND IT IS NOT COVERED IN MY EXTENDED WARRANTY. *TR
WHEN PULLING OUT FROM AN INTERSECTION, I EXPERIENCED INTERMITTENT POWER LOSS WHICH RESULTED IN VEHICLE LOAFING FORWARD THEN STALLING OR ENTERING SAFETY MODE LOW IDLE MANEUVERABILITY WITH WRENCH LIGHT ON. I WAS IN HEAVY TRAFFIC AND HAD TO SHUT OFF THE CAR, PLACE IN PARK THEN RESTART ONLY TO HAVE THE VEHICLE LURCH THEN SHUT OFF OR RETURN TO SAFETY IDLE AGAIN BEFORE I WAS ABLE TO EXIT THE STREET SAFELY. AFTER SEVERAL ATTEMPTS TO RESTART, THE CHECK ENGINE LIGHT CAME ON RESULTING IN TROUBLE CODE P2111 "CURRENT" FAULT THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN AND CODE P2112 " PENDING THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED. *TR
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE TOWER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,600.
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED AS THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.
THE FIRST TIME THIS HAPPENED I WAS DRIVING HOME AND TURNED ONTO A STREET AS I ACCELERATED THE VEHICLE SLOWED DOWN. I HAD MY FOOT AS LOW AS THE PEDAL WOULD GO AND IT WOULD NOT MOVE. I SWITCHED IT TO PARK TURNED IT OFF AND BACK ON AND IT STARTED UP AND WAS FINE AT ACCELERATING. SO THE SECOND TIME THIS HAPPENED ABOUT A MONTH LATER I WAS DRIVING ABOUT 30MPH WHEN MY ESCAPE SLOWED DOWN AND COMPLETELY STALLED OUT WHILE I WAS DRIVING ON A VERY BUSY STREET. I PUSHED SO FAR ON THE ACCELERATOR THAT THE PEDAL WAS AS LOW AS IT COULD GO BUT STILL NO MOVEMENT. I QUICKLY SWITCHED IT INTO PARK TURNED OFF THE VEHICLE AND TRIED TURNING IT BACK ON BUT IT JUST MADE THE NOISE LIKE IT WAS TRYING TO START. SO I TRIED AGAIN AND IT FINALLY TURNED ON, SWITCHED TO DRIVE AND WAS ABLE TO GET OFF THE STREET AS A SEMI WAS FLYING UP BEHIND ME. VERY SCARY MOMENT IN MY LIFE. I GOOGLED ABOUT THE ISSUE AND FOUND THAT AN INVESTIGATION IS GOING ON REGARDING THE THROTTLE ON 2012 ESCAPES. I THINK MY VEHICLE MAY BE A PART OF THIS. *TR
CAR SHUTS OFF COMPLETELY WHILE DRIVING SEVERAL TIMES A DAY DURING ACCELERATION , WAS NEARLY REAR ENDED. TOOK IT FOR DIAGNOSTICS AND P211 WAS THE CODE. *TR
THE CAR WAS DRIVING FINE ON THE HIGHWAY WHEN SUDDENLY IT COMPLETELY LOST POWER AND WOULDN'T STOP TO COMPLETION. AFTER SHUTTING DOWN THE CAR AND STARTING IT BACK UP AGAIN, THE CAR FUNCTIONED AS NORMAL. THE FORD DEALERSHIP MECHANIC SAID IT WAS A MALFUNCTIONING THROTTLE BODY AND ASKED ME TO PAY OVER $600 FOR THE REPAIR, AS THE VEHICLE WAS JUST OUT OF WARRANTY. I THOUGHT IT WAS A GLITCH BUT THE ISSUE HAS OCCURRED TWO MORE TIMES IN THE PAST MONTH. *TR
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
I HAVE A 2012 FORD ESCAPE LIMITED. THE FIRST INCIDENT HAPPENED WHILE I WAS ON THE FREEWAY. THE LITTLE WRENCH LIGHT CAME ON AND THE CAR WAS STUCK IN IDLE. AFTER PULLING OVER AND PUTTING IT IN PARK, I TRIED TO REV IT UP BUT IT WOULDN'T REV. I TURNED THE CAR OFF AND WAITED A FEW SECONDS THEN CRANKED IT UP. IT STARTED UP AND WHEN INTO GEAR. THE SECOND TIME IT HAPPENED, I WAS TURNING ONTO ANOTHER STREET. IT HAPPENED TWO DAYS LATER. I DID THE SAME THING. THAT SAME NIGHT, IT HAPPENED TO ME TWO MORE TIMES ON THE WAY HOME FROM WORK. THE LAST TIME, NOT ONLY DID MY CAR DO IT AGAIN, BUT THIS TIME IT ACTED LIKE IT WAS TRYING TO KICK IN GEAR SO IT WAS JERKING FORWARD. I THEN PUT IT IN NEUTRAL AND IT JUST IDLED BUT WOULD NOT REV UP. SO I TURNED IT OFF AND BACK ON AGAIN AND PUT IT INTO GEAR AND IT WENT. I'VE TAKING IT IN TO GET LOOKED AT AND A FEW DIFFERENT PEOPLE ARE TELLING ME ITS THE SAME THING, THE ACCELERATOR OR THROTTLE IS STICKING. AND THAT ITS A THROTTLE BODY MALFUNCTION. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I BOUGHT MY CAR BRAND NEW SO I WOULDN'T HAVE TO DEAL WITH CAR REPAIRS. I'VE HAD MY ESCAPE FOR ONLY A YEAR AND I ALREADY HAVE TO DO REPAIRS ON IT. *TR
THIS OCCURS SPORATICALLY - THE GAS WILL STOP RESPONDING AND THE CAR WILL COMPLETELY DECELERATE WHILE I AM DRIVING. THE WRENCH SIGN APPEARS AND THE CAR IS STILL RUNNING, BUT I AM UNABLE TO ACCELERATE. IT USUALLY HAPPENS WHILE I'M DRIVING AT HIGH SPEEDS ON THE INTERSTATE. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD, THE CAR SPUTTERS A BIT, AND IF I TURN OFF THE CAR AND TURN IT BACK ON I AM ABLE TO CONTINUE DRIVING.
WHEN DRIVING THE CAR WOULD COMPLETELY SHUT OFF, THE CHECK ENGINE LIGHT WOULD COME ON, AND I LOST CONTROL OF STEERING AND ACCELERATION. I HAD TO TRY TO GET OVER TO THE SIDE OF THE ROAD. THE CAR WOULD USUALLY TURN BACK ON. I HAD TO TAKE IT BACK INTO THE FORD DEALERSHIP 4 TIMES FOR THEM TO FIGURE OUT WHAT WAS WRONG WITH IT, AS THEY THOUGHT THEY HAD FIXED IT EACH TIME.
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH AND TURNING INTO A PARKING LOT, ANOTHER VEHICLE CRASHED INTO THE REAR QUARTER OF THE VEHICLE. BOTH VEHICLES WERE DESTROYED AND NONE OF THE AIR BAGS IN THE CONTACT'S VEHICLE DEPLOYED. THE CONTACT ALSO STATED THAT THE SEAT BELT DID NOT TIGHTEN ON IMPACT. THE CONTACT SUFFERED NECK, SHOULDER AND FACIAL INJURIES. THE FRONT SEAT PASSENGER SUSTAINED SEVERE INTERNAL HEAD INJURIES AND WAS DIAGNOSED WITH A CONCUSSION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,999.
WHILE DRIVING 65 ON THE INTERSTATE, MY FORD ESCAPE JUMPED FORWARD AND THEN SLOWLY SHUT DOWN. I WAS NOT ABLE TO ACCELERATE. THANKFULLY I WAS ABLE TO MAKE IT TO THE SIDE WITHOUT CAUSING AN ACCIDENT.
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 65 MPH. THE WRENCH WARNING ICON ALSO ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,000.
SOMETIMES WHEN YOU STEP ON THE GAS THE CAR WON'T GO. AND THEN LURCHES FORWARD. THIS IS A PROBLEM THAT THE DEALER HAS NOT BEEN ABLE TO DUPLICATE. *TR
ON 3/23/13 MY HUSBAND AND I WERE STOPPED AT A STOP SIGN WHEN A PERSON HIT US FROM BEHIND AT ABOUT 45 MILES PER HOUR, WHEN THIS HAPPENED THE FRONT SEATS BROKE AND FELL INTO A LAYING POSITION. THIS GAVE NEITHER MY HUSBAND NOR ME ANY SUPPORT FOR OUR BACKS. I WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND MY HUSBAND DROVE THERE. WE FOUND OUT THAT I HAD A HERNIATION ABOVE MY ALREADY FUZED BACK. MY HUSBAND WAS PERFECTLY HEALTHY BUT AFTER THE ACCIDENT, HE HAS NOW A CRACKED VERTEBRAE AND 2 HERNIATED DISKS. *TR
MY VEHICLE WAS DRIVING EAST ON WILDCAT, TURNING NORTH ON LANG ROAD IN PORTLAND, TX. MY DAUGHTER WAS DRIVING AND HAD A YELLOW BLINKING ARROW. THE CAR TRAVELING WEST ON WILDCAT HAD A YELLOW SOLID LIGHT. WHEN MY DAUGHTER WENT TO TURN THE OTHER CAR APPEARED TO SPEED UP AND HIT HER FRONT ON AT A ABOUT 35 MPH SPEED. THE AIRBAGS DID NOT DEPLOY NOR DID THE SEATBELT LOCK IN PLACE. MY DAUGHTER HIT HER HEAD ON THE STEERING WHEEL AND WAS TAKEN TO THE ER. SHE IS OK, OTHER THAN A FEW SCRAPS AND BRUISES, HOWEVER I HAVE A MAJOR CONCERN THAT THE CAR I AM DRIVING AND SHE IS DRIVING IS NOT SAFE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP WAITING ON REPAIRS. I HAVE CONTACT FORD MOTOR COMPANY TO REPORT AND THEIR LEGAL DEPARTMENT SHOULD BE GETTING BACK WITH ME. THERE IS QUITE A BIT OF DAMAGE TO THE VEHICLE AND NEEDS ROUGHLY 6,500 IN REPAIRS. THIS NEEDS TO BE ADDRESSED. PLEASE CALL ME TO EXPLAIN WHAT I CAN DO. *TR
I HAD STOPPED AT A STOP SIGN AND PRESSED THE GAS PEDAL TO ACCELERATE AND IT WOULD NOT ACCELERATE AND BEGAN JERKING FORWARD PARKED IN FRONT OF A BUSINESS AND PUT CAR IN PARK AND AGAIN PRESSED THE ACCELERATOR AND AGAIN IT DID NOT ACCELERATE. BACKED OUT AND PUT CAR IN DRIVE AND MOVED ABOUT 10 FEET FROM WHERE I HAD PARKED AND AGAIN IT JERKED FORWARD AND DID NOT ACCELERATE. TRIED MOVING A SECOND TIME WITH THE SAME RESULTS. PARKED IT AND TURNED IT OFF TO CALL A WRECKER. TRIED TURNING IT OFF AND TURNING IT ON AGAIN AND THIS TIME IT WORKED; ACCELERATED WHEN GAS PEDAL WAS PRESSED, DID NOT JERK AS IT HAD PREVIOUSLY. DROVE IT WITHOUT INCIDENT BUT DECIDED TO TAKE IT TO A DEALER IN WHARTON, TEXAS WHO PUT IT ON THE COMPUTER TO DETERMINE WHAT WAS CAUSING THE PROBLEM. IT CAME UP WITH NO CODE. HE TOLD ME THAT THE FORD ESCAPES AND FUSIONS HAD A THROTTLE PROBLEM AND HE WAS SURE THAT WAS WHAT THE PROBLEM WAS, HE REPLACED IT AT A COST OF $484.60. ALTHOUGH I HAD JUST PURCHASE THE CAR, USED ON JULY 13, 2013 AND WAS UNDER WARRANTY FOR ENGINE AND POWERTRAIN, THE WARRANTY DID NOT COVER THIS EXPENSE. I FEEL THE DEALER SHOULD HAVE TOLD ME ABOUT THIS PROBLEM, BUT SEEING THAT I AM A WOMAN, HIS BOTTOM LINE WAS PROFIT AT ANY COST, HE DID NOT INFORM ME. NOW I FIND OUT THAT THE FORD ESCAPES ARE RIDDLED WITH PROBLEMS. SO MUCH FOR BUYING AMERICAN! *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Escape → · Every Escape year → · How the figures are calculated →