2012 Ford Escape complaints

WHILE DRIVING MY VEHICLE EXPERIENCED A RAPID REDUCTION OF SPEED AND SLOWED TO A CRAWL. WHEN TRYING TO BRAKE THE CAR WOULD ACCELERATE THEN DECELERATE RAPIDLY UNTIL I WAS ABLE TO SHUT THE VEHICLE OFF.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CCONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND CRASHED INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR AN EVALUATION. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE TECHNICIAN FOUND EXCESSIVE CORROSION ON THE WHEEL WELL AND TAILGATE OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED TWICE. THE FAILURE MILEAGE WAS 48,800. UPDATED 01/27/16*LJ; UPDATED 04/16/18*JB *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 45 MPH AND VEERING TO THE LEFT, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 37,782. UPDATED 12/03/15*LJ *TR

THE REAR DOOR WILL NOT OPEN. WHEN I LOOKED ONLINE TO SEE WHAT THE PROBLEM MAY BE I NOTICED MANY COMPLAINTS OF SAME PROBLEM. THE REAR LATCH SENSOR NEEDS TO BE REPLACED. THE SENSOR GOES BAD FROM WATER DAMAGE CAUSED BY LEAKING REAR WINDOW. THIS IS A SAFETY CONCERN BECAUSE ALL THE DOORS OF A VEHICLE NEED TO BE ABLE TO OPEN IN THE EVENT OF AN ACCIDENT OR EMERGENCY EXIT FROM VEHICLE. I FEEL THIS SHOULD BE ADDED TO THE RECALL LIST OF REAR LATCH PROBLEMS THAT FORD HAS BEEN EXPERIENCING.

CAR SOMETIMES ACTS AS IF IT IS BETWEEN GEARS WHEN YOU EXCELERATE. RELEASE THE GAS PEDAL AND PRESS AGAIN AND IT LURCHES FORWARD. THIS HAS HAPPENED SEVERAL TIMES SINCE I BOUGHT THE CAR. I BELIEVE THE TRANSMISSION HAS BEEN REPROGRAMED ONCE SHORTLY AFTER GETTING THE CAR. NOTHING ELSE HAS BEEN DONE.

WHILE TRAVELING AT APPROXIMATELY 20 MPH, THE ENGINE SEEMED TO DROP TO A "SURGING" IDLE AND MANUAL THROTTLE CONTROL WAS LOST. THE DASH, AT THIS POINT, INDICATED THE CHECK ENGINE "WRENCH" LIGHT AND THE RPM INDICATOR SEEMED TO BOUNCE BETWEEN 300 TO 1000 RESPECTIVELY. AFTER PULLING TO THE SIDE OF THE ROAD, I TURNED THE VEHICLE OFF AND RESTARTED. THE VEHICLE THEN, RESPONDED NORMALLY WITH NO TROUBLE CODES INDICATED ON DASH. CODE READER: P2111. THIS VEHICLE IS OFFICIALLY USED FOR FIRE RESPONSE THROUGH MUNICIPAL 911 SERVICES.

I WAS DRIVING AT A RATE OF 23 MPH AND THE POWER STEERING LOCKED UP ON ME, ALMOST CAUSING AN ACCIDENT. THIS MADE THE VEHICLE VERY HARD TO MANUEVER. I GOT THE VEHICLE TO A SAFE PLACE AND LOOKED TO SEE IF ANY BELTS HAD COME OF THE ENGINE. THERE WAS NO APPEARANT EVIDENCE OF A LOOSE OR BROKEN BELT. I RESTARTED THE CAR AND THE STEERING WAS WORKING FINE. I LOOKED INTO SEVERAL COMPLAINT BLOGS AND THIS SEEMS TO BE A SERIOUS ISSUE THAT FORD SHOUDL BE LOOKING INTO FOR A POSSIBLE RECALL. I RESEARCHED SEVERAL BLOG AND CAR COMPLAINT SITES AND THERE ARE MANY, MANY COMPLAINTS ABOUT THE 2012 ESCAPE AS WELL. I AM ONE MONTH OUT OF MY 3YR/36000 WARRANTY. THE THREE YEAR PART CAME FIRST. I DO NOT FEEL IT IS FAIR FOR SO MANY PEOPLE TO HAVE TO PAY FOR THIS WHEN PREVIOUS YEARS HAVE HAD THIS ISSUED RECALLED ON THE ESCAPE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. UPON ENTERING THE VEHICLE, THE CONTACT SMELLED AN ABNORMAL ODOR. THE CONTACT REALIZED THAT THE SEATS, FLOOR BOARDS, RUGS, AND WINDOWS WERE WET AND FOGGY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE WINDOWS AND THE SEALS ON THE DOORS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. .. UPDATED 09/30/15*BF

SUNROOF/MOONROOF OF OUR 2012 FORD ESCAPE EXPLODED FOR NO REASON A YEAR AND A HALF AFTER PURCHASE. LUCKILY, WE HAD THE COVER SHUT OR IT WOULD'VE INJURED US AND OUR SMALL CHILD. FORD DIDN'T WANT TO TAKE RESPONSIBILITY FOR IT, THEY WANTED US TO CLAIM IT ON OUR CAR INSURANCE. I HAD (AND STILL HAVE) PLENTY OF PICTURES DOCUMENTING THAT THIS HAPPENED FROM THE INSIDE OUT. NOTHING CRASHED INTO THE SUNROOF CAUSING IT TO EXPLODE. IT WAS OBVIOUS THE SUNROOF EXPLODED FROM THE INSIDE OUT; IT LOOKED LIKE A VOLCANO. FORD STILL REFUSED TO ACKNOWLEDGE THE ISSUE. THIS COULD'VE BEEN A VERY DANGEROUS SITATION. SOMETHING NEEDS TO BE DONE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN FOUND EXCESSIVE CORROSION ON THE WHEEL WELL AND TAILGATE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

TAILGATE GLASS OPENED ON ITS OWN. HINGE ON TAILGATE GLASS BROKE DUE TO CORROSION UPON CLOSING TAILGATE GLASS.

I HAVE ONLY OWNED THIS ESCAPE 1.5 YRS. I JUST NOTICED THIS SPRING THAT THE PAINT WAS COMING OFF IN THE WHEEL WELL, NOW AS OF 7/7/2015 IT HAS GOTTEN BIGGER. AS WELL AS THE REAR HATCH WHEN YOU OPEN IT YOU CAN ALREADY SEE BUBBLING. MY UNDERSTANDING BY THE PAPER WORK I RECEIVED WITH IT IT WAS SUPPOSE TO HAVE HAD SOME KIND OF UNDER BODY PROTECTION PUT ON IT.

FROM A STOPPED POSITION THEN EXCELLING OR WHILE DRIVING ON HIGHWAY WITHOUT ANY WARNING MY CAR WILL STALL. AND WRENCH WILL APPEAR.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE AIR VENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAL DID NOT PROPERLY PROTECT THE VEHICLE FROM WATER. AS A RESULT, WATER ENTERED THE VEHICLE AND SHORTED OUT THE ELECTRICAL SYSTEM. IN ADDITION, THE RECEIVER DRYER, BLOWER RESISTER, AND GASKET CAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN IN FOR AN INSPECTION, THE VEHICLE FAILED DUE TO THE PASSENGER SIDE LOWER CONTROL ARM HAVING EXCESSIVE CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

AS I WAS BACKING OUT OF MY PARKING SPOT MY CAR STALLED OUT AND DIED COMPLETELY.

WHILE DRIVING MY VEHICLE ON THE HIGHWAY SUDDENLY THE VEHICLE SLOWED DOWN TO A STOP AND STALLED, I WAS IN THE RIGHT LANE OF THE HIGHWAY BECAUSE I WAS ABOUT TO EXIT, I LOOKED AT THE DASHBOARD AND THE RPM WAS AT 0 AND THE BATTERY LIGHT AND THE OIL LIGHT WAS ILLUMINATED. HOWEVER THE CAR HAD NO POWER I SOMEHOW WAS ABLE TO ACCELERATE THE CAR TO THE HOOD OF THE ROAD. AT THAT TIME I TURNED THE KEY AND REMOVED IT FROM THE IGNITION WAITED A FEW MINUTES AND STARTED THE VEHICLE. AND THE ENGINE STARTED AND I PULLED BACK ON TO THE HIGHWAY TO CONTINUE MY TRIP. I HAVE TAKEN MY VEHICLE TO A FORD SERVICE CENTER AND THEY ARE TRYING TO DUPLICATE THE ISSUE IN ORDER TO SERVICE THE VEHICLE FOR REPAIR. I ALSO HAVE A CASE NUMBER ASSIGNED TO ME BY THE FORD CUSTOMER SERVICE THAT WAS TO BE REFERENCED WHEN I WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE TO TAKE THE CAR INTO A FORD SERVICE CENTER TO BE LOOKED AT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE VEERED OFF THE ROAD, DOWN AN EMBANKMENT, AND CRASHED INTO A CONCRETE DRAIN COVER AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT SEAT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 8/19/15*CN UPDATED 08/25/15*JB

4 CAR PILE UP, MY CAR IN THE MIDDLE, AIR BAGS CAME OUT DRIVER WAS BURNED FROM THE AIR BAG AND HOLES BURNED IN AIR BAG. ALSO PASSENGER AIR BAG WAS OFF DUE TO CHILD AND IT WENT OFF ANYWAY.

THIS IS A CONTINUOUS ISSUE FIRST NOTICED A FEW MONTHS AGO WHEN I ALMOST CAUSED AN ACCIDENT ON VALENTINE'S DAY BECAUSE OF MY CAR. I WAS ON A RAMP ABOUT TO GET INTO TRAFFIC. THE HIGHWAY SPEED IS 75MPH AND IT WAS BUSY. I PUSHED THE GAS PEDAL TO ENTER THE HIGHWAY BUT MY CAR JUST STOOD THERE FOR ABOUT 3 SECONDS BEFORE IT FINALLY REGISTERED (THAT I PUSHED THE GAS PEDAL) AND SPED UP REALLY FAST. THIS CAUSED ME TO CUT OFF THE DRIVER ON THE INSIDE LANE BECAUSE MY CAR DIDN'T SPEED UP AS IT WAS SUPPOSED TO. I DRIVE TO WORK EVERYDAY ON THE HIGHWAY AND THIS HAPPENS ABOUT 4 TIMES A WEEK. THE OTHER PROBLEM, WHICH I TRIED TO DISMISS AS MY IMAGINATION BECAUSE THE CAR WAS JUST PURCHASED LAST YEAR WITH ONLY 3900 MILES ON IT, IS WHEN DRIVING IN TOWN ABOUT 30-35 MPH, THE ENGINE SEEMS TO STALL ON AND OFF FOR A COUPLE OF SECONDS, SORT OF LIKE WHEN SPEEDING UP AND SUDDENLY LET GO OF THE GAS, AS IF THERE'S NO POWER IN THE ENGINE.

AS THE VEHICLE WAS ACCELERATING (APPROX. 30 MPH), THE ENGINE LOST POWER AND WENT INTO A ROUGH IDLE STATE. I HAD TO PULL OVER AND TURN OFF THE ENGINE. UPON RESTARTING, IT DIDN'T START CORRECTLY. IT SOUNDED LIKE IT DIDN'T DISENGAGE THE KEY / STARTER FOR A FEW SECONDS (2-5). THE MECHANICS LIGHT LITE UP WHEN THE ENGINE LOST POWER. THIS HAS HAPPENED 5 TIMES SINCE IT FIRST HAPPENED. IT HAS ALSO HAPPENED WHILE DRIVING ON THE HIGHWAY AT 70 MPH. SUDDEN LOSS OF POWER. THIS IS EXTREMELY DANGEROUS AND IT APPEARS THAT OTHER PEOPLE HAVE BEEN HAVING SIMILAR PROBLEMS. THIS SHOULD BE REPAIRED BY FORD AT NO CHARGE TO OWNERS BEFORE THERE IS A FATAL ACCIDENT DUE TO THEIR FAULTY PART. *TR

4/29/15 FORD VIOLATED THEIR NEW CAR WARRANTY COVERAGE, BY REFUSING TO REPAIR, THE DEFECTIVE COMPONENTS FILED IN COMPLAINT 10713581 . THE VEHICLE HAS BEEN HELD HOSTAGE AT INVER GROVE FORD, AGREED TO REPAIR ALL ITEMS IN THE AFOREMENTIONED COMPLAINT #10713581 . AS A DISABLED VETERAN, WITH A SICK SERVICE DOG, I HAVE NO ACCESS OR ABILITY TO DRIVE AN UNSAFE VEHICLE. *TR

I WAS GETTING READY TO BACK INTO A MY PARKING SPACE, SO I HAD JUST PULLED INTO THE PARKING LOT (GOING FORWARD) AND CAME TO ALMOST A STOP SO I COULD PUT IT INTO REVERSE AND MY CAR SUDDENLY SHUT OFF. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD, NO SOUNDS, NOTHING. BECAUSE IT HAD NEVER DONE THIS BEFORE AND I HAD THE CAR FOR ALMOST 2 YEARS, I THOUGHT I HAD DONE SOMETHING TO CAUSE IT. I STARTED IT BACK UP AND PUT IT INTO REVERSE TO BACK INTO THE PARKING SPOT. IT STARTED JUST FINE. *TR

THIS IS THE 2ND TIME THIS HAS HAPPENED. THIS TIME I WAS ATTEMPTING TO MAKE A U-TURN IN A LOADING DOCK ON A BUSY STREET, AND WAS GOING FORWARD, TO PUT THE CAR INTO REVERSE TO BACK UP A LITTLE BIT AND THE CAR SHUT OFF. AGAIN THERE WERE NO WARNINGS ON THE DASHBOARD, NO SOUNDS AND NO LIGHTS. THIS TIME THERE WERE CARS COMING TOWARD ME HONKING AT ME, AND ONE IN THE LOADING DOCK TRYING TO BACK UP HONKING AT ME. I STARTED IT BACK UP AND BACKED UP TO CONTINUE WHERE I WAS GOING. THIS IS VERY UNSAFE. I TOOK THE CAR TO MY FORD DEALERSHIP WHERE THEY TESTED THE THROTTLE BODY AND SAID THAT WASN'T THE PROBLEM. THEY ALSO SAID THEY COULDN'T FIND ANYTHING WRONG. WHAT AM I SUPPOSED TO DO IF THIS CUTS OFF IN THE MIDDLE OF A BUSY INTERSECTION? SOMEONE NEEDS TO FIX THIS!!! *TR

6 STAINLESS STEEL LUG NUT COVERS WERE REMOVED BY DEALER DURING INSTALL OF 4 NEW TIRES. DEALER SAYS THIS IS A FORD ISSUE DUE TO DESIGN AND MILEAGE OF VEHICLE. I HAVE CHECKED YOUR DATABASE AND HAVE NOT SEEN ANY RECALLS ON THIS ISSUE. IS THIS A SAFETY CONCERN? THANKS *TR

MY DAUGHTER WAS DRIVING BACK TO SCHOOL (7 HOURS) WHEN SHE WOULD GO TO ACCELERATE, NOTHING WOULD HAPPEN. SHE WOULD HAVE TO TRY TO MOVE OVER TO THE RIGHT LANE AND THEN GET TO THE SHOULDER. SHE WOULD TURN HER CAR OFF AND THEN ON AND IT WOULD LET HER ACCELERATE AGAIN. SHE CALLED ME WHEN IT DID THIS A SECOND TIME. I DID SOME RESEARCH AND FIGURED OUT IT WAS THE THROTTLE BODY. I CALLED AAA AND HAD HER TOWED FOR TWO HOURS BECAUSE I DID NOT WANT HER DRIVING FOR FEAR SHE WOULD LOSE CONTROL AND HURT HERSELF AND OTHERS. SHE TOOK IT IN TO FORD AND THEY CONFIRMED AFTER THE DIAGNOSTIC THAT IT WAS THE THROTTLE BODY. SHE WAS NOT LETTING ANY WORK BE DONE UNTIL SHE KNEW WHAT IT WAS. SHE WAS THEN TOLD THAT IT WAS A RECALL AND FREE WHICH IS WHY SHE ALLOWED THE WORK TO BE DONE. NOW THEY ARE SAYING THAT THEY CAME BACK AND SAID THAT IT IS COVERED UNDER EXTENDED WARRANTY AND THAT SHE HAS TO PAY FOR IT. HOW IS IT THAT SHE HAS TO PAY FOR IT? IT IS EITHER COVERED BY RECALL OR COVERED BY WARRANTY SO WHY DOES SHE PAY FOR IT? THIS IS A MAJOR MALFUNCTION WITH THESE VEHICLES AND IS CAUSING SERIOUS IF NOT FATAL HARM. *TR

I RECEIVED THE FOLLOWING FROM FORD BUT CAN NOT FIND IT IN YOUR DATABASE FOR MY VEHICLE. IS THERE A RECALL OR NOT FOR MY VEHICLE? VIN: [XXX] FSA TITLE: ELECTRONIC THROTTLE BODY EXTENDED COVERAGE FIELD SERVICE ACTION NUMBER: 13N03 A RECALL IS AN ACTION BY THE COMPANY TO REMEDY A SAFETY CONCERN RELATED TO A VEHICLE DEFECT OR REGULATORY REQUIREMENT. IT MAY REQUIRE THAT YOU RETURN YOUR VEHICLE TO THE DEALER FOR SERVICE. IF YOUR VEHICLE IS NOT AFFECTED, IT MAY BE BECAUSE IT WAS BUILT AT A DIFFERENT TIME OR USING A DIFFERENT PART THAN THE AFFECTED VEHICLES. BE ADVISED THAT THIS SYSTEM TRACKS SAFETY AND EMISSIONS RECALLS FOR WHICH VEHICLES ARE SUBJECT TO REPAIR IN THE UNITED STATES. THE INFORMATION PROVIDED IS SUBJECT TO CHANGE AND UPDATE. THERE MAY BE TEMPORARY DELAYS IN UPDATE OF INFORMATION ON THIS SITE DUE TO A NUMBER OF FACTORS. FOR THE LATEST INFORMATION REGARDING THE STATUS OF YOUR VEHICLE OR ANY RECALL PROGRAM OF FORD MOTOR COMPANY, PLEASE CONTACT YOUR LOCAL DEALERSHIP DIRECTLY OR THE CUSTOMER RELATIONSHIP CENTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT A PROXIMATELY 35 MPH, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,781.

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO RESTRAINTS CONTROL MODULE DEFECT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED SINCE THE AIR BAG LIGHT WAS NO ON, THERE WAS NO PROBLEM WITH THE VEHICLE. THE CONSUMER REFERENCED RECALL 14V597000. *JB

SO FAR.. 3 TIMES NOW, I HAVE BEEN DRIVING AND MY CAR HAS STRONGLY SURGED FORWARD AND STALLED! I WAS ALMOST HIT TODAY WHILE TRYING TO PUT MY CAR IN NEUTRAL TO RE-START MY CAR. ONCE THE CAR WAS RE-STARTED IT CONTINUED TO SURGE FORWARD QUITE VIOLENTLY. THIS IS AN EPIC SAFETY HAZARD AND NEEDS TO BE RESOLVED/ADDRESSED ASAP!!! *TR

THE DRIVER OF THE VEHICLE WAS AT THE CAR WASH. ON THE WAY TO THE CAR WASH, THE VEHICLE WAS JUMPING FORWARD WHILE HE WAS STOPPED AT A STOP SIGN. DRIVER CONTINUED ON TO THE CAR WASH. AS HE WAS PULLING FORWARD AT THE CAR WASH(VEHICLE WAS IN DRIVE), THE VEHICLE STARTED JERKING AGAIN AND WHEN DRIVER PUSHED ON THE BRAKE, THE VEHICLE JERKED BACK ON IT'S OWN AND CRUSHED A BRICK WALL. THE VEHICLE WAS LATER DEEMED A TOTAL LOSS. *JS

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. AFTER STARTING THE VEHICLE AND SHIFTING INTO REVERSE, THE VEHICLE HESITATED TO REVERSE. THE CONTACT ALSO STATED THAT WHILE SHIFTING GEARS, A POPPING NOISE WAS PRESENT AND THE VEHICLE JERKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

JUST AFTER LEAVING A 4 WAY STOP, AS I TRIED TO ROUND THE CURVE THE STEERING IN OUR 2012 ESCAPE STOPPED WORKING AND I COULD NOT TURN THE STEERING WHEEL AT ALL. I JUST KEPT GOING STRAIGHT. LUCKILY, I SLOWED DOWN WITH THE BRAKES BUT THE ESCAPE CONTINUED STRAIGHT AND WENT OVER THE CURB AND DOWN A 50+ FT EMBANKMENT. EVEN WITH ALL OF THIS IMPACT, NO AIRBAGS WERE DEPLOYED THROUGHOUT THE CAR ANYWHERE! THE STEERING WHEEL LOCKING UP WAS BAD ENOUGH, BUT AFTER THE ACCIDENT AND THE CONDITION OF THE CAR AND THEN NO AIRBAG DEPLOYMENT- THAT WAS WAY TOO MUCH! *TR

GOING TO WORK EARLY (6:35AM) MONDAY MORNING, DRIVING AROUND 35-40MPH, WHEN ALL OF A SUDDENLY I HEAR A BIG BOOM AND THE SOUND OF SOMETHING BEING SPLATTER AND HITTING THE BACK OF MY HEAD. THE NEXT THING I KNOW I FEEL A BIG GUST OF COLD AIR IN THE CAR AND WHEN I LOOK THROUGH MY REAR VIEW MIRROR, I SEE THAT MY REAR LIFT GATE WINDOW HAD JUST EXPLODED. ALL THIS HAPPEN WHEN I WAS DRIVING. THE BACK SEAT AND THE BACK OF THE SUV WERE COVERED WITH HUNDREDS OF PIECES OF GLASS. THE TWO HYDRAULIC BARS THAT CONTROL THE OPENING OF THE DOOR ALONG WITH THE REAR WINDOW WIPER ASSEMBLY WERE JUST HANGING THERE. NEEDLESS TO SAY IT SCARED ME TO DEATH. IT WAS JUST A BLESSING THAT IT WASN'T RAINING NOR SNOWING. I TOOK IT TO MY DEALERSHIP AND WAS TOLD THAT FORD IS NOT RESPONSIBLE FOR THE REPLACEMENT AND THAT I WAS RESPONSIBLE FOR ALL OF THE REPAIRS/REPLACEMENT NECESSARY. WHY ME? IS IT NOT A FLAW IN THE DESIGN SOMEHOW? AFTER RESEARCHING I SEE THAT IT HAS HAPPEN TO OTHER PEOPLE AS WELL. SOMETHING NEEDS TO BE DONE. CUSTOMERS SHOULD BE HELD RESPONSIBLE FOR THESE REAR WINDOWS EXPLODING, JUST BECAUSE FORD DECIDED TO PUT THE HYDRAULIC BARS ON THE WINDOW. AGAIN SOMETHING NEEDS TO BE DONE. *TR

ENGINE DIED WHILE MAKING A RIGHT HAND TURN ONTO ANOTHER STREET. *TR

WHEN SLOWING DOWN, THE REAR BRAKES MAKE A RUBBING SOUND LIKE HAVING A FLAT SPOT ON THE DRUMS. ITS BEEN TO THE FORD DEALER 3 TIMES FOR THE SAME SOUND. THEY SAY ITS NORMAL. 1 YEAR BEFORE WHEN I BOUGHT THE CAR, IT NEVER SOUNDED THAT WAY. EVEN WHILE PARKED AND STEPPING ON THE BRAKE PEDAL, IT STILL SOUNDS LIKE SPRINGS ARE GOING TO SNAP. I DON'T THINK THIS IS NORMAL. *TR

I WAS ON MY WAY HOME WHEN THE CAR SLOWED ALMOST TO A STOP AND STARTED MAKING A JERKING MOTION. I COULDN'T GET ENOUGH POWER TO STAY IN TRAFFIC SO I PULLED OVER AND STOPPED THE AND SHUT IT OFF. BY THIS TIME THE WRENCH SIGNAL CAME ON THE DASH. I STARTED IT AGAIN AND IT SEEMED OK SO I DROVE IT TO A NEARBY GARAGE MY MECHANIC OWNS. IT SLOWED DOWN AGAIN AND STARTED JERKING ON THE WAY. I SHUT IT OFF AND STARTED IT AGAIN AND DROVE 2 MORE BLOCKS TO THE GARAGE. THEY HOOKED IT UP TO THEIR COMPUTER AND SAID IT NEEDED A NEW THROTTLE SENSOR. IT WORKS FINE AGAIN AFTER A BILL OF $455.68. *TR

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SWITCH GEARS WITHOUT WARNING. AS A RESULT, THE VEHICLE HESITATED AND ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING UP TO STANDARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING AT 70MPH I LOST POWER STEERING. ALMOST IN ACCIDENT WITH BARRIER. AT FIRST I THOUGHT CAR SHUT OFF, BUT REALIZED COULD STILL STEER WITH GREAT DIFFICULTY. TOOK VEHICLE TO SHOP AND WAS TOLD ECU WAS BAD, $1050 FOR REPAIR. RESEARCHED ONLINE AND THE 2008-2011 WAS ON A RECALL FOR A TORQUE CONVERTER ISSUE. CALL FORD TO NO AVAIL. NO WARNING LIGHTS APPEARED, NOR DID THE CHECK ENGINE LIGHT COME ON. DEALER FOUND CODE STATING THE ECU WAS BAD? WAITING ON PART. *TR

AFTER DARK ONE NIGHT (I COULDN'T SEE THAT THE HOOD WAS CRACKED OPEN) WHILE ACCELERATING ON A HIGHWAY THE HOOD BLEW OPEN-SAFETY CATCH DID NOT HOLD HOOD SHUT. IT BENT BACK TO THE WINDSHIELD, I COULD NOT SEE THE ROAD AND LUCKILY WAS NOT KILLED IN A CRASH. BODY SHOP INSTALLED NEW HOOD AND LATCHES AND SAFETY CATCH ETC. LESS THAN A YEAR LATER THE SAFETY CATCH STOPPED OPERATING. I TIED IT DOWN WITH ROPE TO THE FRAME AND DROVE IT FOR A WHILE. I COULDN'T GET TO THE BODY SHOP BECAUSE I NEVER GOT OUT OF WORK ON TIME. WHILE HAVING THE OIL CHANGED THE SERVICE MANAGER AT THE DEALER TRIED TO FIX THE LATCH MECHANISM AND COULDN'T SO HE ORDERED A NEW ONE, INSTALLED IT AND CHARGED IT TO THE BODY SHOP. THE HOOD RELEASE HANDLE AND PARKING BRAKE RELEASE HANDLE ARE INCHES APART FROM EACH OTHER WHICH IS A POOR DESIGN, BUT REGARDLESS WHEN THE HOOD IS POPPED THE SAFETY CATCH SHOULD PREVENT IT FROM OPENING. A RELATIVE WHO DROVE MY VEHICLE KEPT POPPING THE HOOD ACCIDENTALLY BECAUSE HE WEARS A LEG BRACE WHICH CAUGHT ON THE RELEASE HANDLE. LUCKILY I HAD THE HOOD TIED OFF. I MAY ALSO TIE THE HOOD WITH ROPE AGAIN AS I DON'T HAVE MUCH CONFIDENCE IN THESE PARTS. I HAVE HAD MANY CARS IN MY LIFE AND NEVER HAD THIS TYPE OF MECHANICAL FAILURE HAPPEN TO ME. OBVIOUSLY PEOPLE COULD BE SERIOUSLY HURT OR KILLED. THE HOOK THAT CATCHES THE HOOD SEEMS TO LOOSEN UP FROM ITS ASSEMBLY AND FALL FORWARD TOWARDS THE FRONT OF THE CAR THEREBY NOT ALIGNING WITH THE HOOD. *TR

MY CAR DECELERATED RAPIDLY AND WAS UNRESPONSIVE WHEN APPLYING THE GAS PEDAL. FORTUNATELY I WAS ABLE TO MAKE IT TO THE SIDE OF A BUSY INTERSTATE WITHOUT INCIDENT. THE CAR BEHAVED AS IF IT WERE GOING TO SHUT DOWN. THE "WRENCH" INDICATOR LIGHT WAS ON, (CHECK ENGINE LIGHT). I TURNED OFF THE CAR, AND WHEN I TURNED IT BACK ON THE LIGHT WAS NO LONGER ILLUMINATED, AND THE CAR WAS RESPONDING TO THE GAS PEDAL. I STILL FELT THAT THE CAR WAS "DRAGGING". I THINK IT IS A THROTTLE BODY ISSUE. *TR

CAR MAKES A JUMP WHEN ACCELERATING WAS TOLD THERE IS A EXTENDED COVERAGE ON THE THROTTLE BODY AND THAT ITS POSSIBLY THE THROTTLE BODY CAUSING THE JOLT, BUT FORD WILL NOT FIX UNDER THE EXTENDED COVERAGE RECALL UNTIL THE ENGINE LIGHT COMES ON. *TR

THIS VEHICLE WAS SOLD TO US A BEING CAPABLE OF BEING TOWED BEHIND A MOTOR HOME. DURING THE TOWING PROCESS, THE TRANSMISSION BECAME SO HOT THAT COMPONENTS OF THE DRIVE TRAIN MELTED AND LIQUEFIED AS DETERMINED BY FORD. THIS PRESENTS A SEVERE SAFETY CONCERN AS THE CAR COULD HAVE CAUGHT FIRE AND THERE WOULD BE NO WAY WE WOULD HAVE KNOWN. THIS COULD HAVE RESULTED IN AN EXPLOSION OR WORSE. WE HAVE SINCE DISCOVERED THAT FORD, WITHOUT TELLING US, ISSUED A BULLETIN STATING THAT THE CAR CAN NOT IN FACT BE TOWED. THIS INFORMATION HAS NOT BEEN WIDELY DISTRIBUTED AND NONE OF THE FORD DEALERS WE TALKED TO WERE AWARE OF IT. IN ADDITION, THERE ARE WEBSITES FROM MOTOR HOME MAGAZINE AND EDMONDS AS WELL AS OTHERS THAT STILL LIST THE 2012 ESCAPE AS A GOOD CHOICE FOR MOTOR HOME TOW VEHICLES. *TR

I WAS DRIVING DOWN THE ROAD AT 40 MPH AND THE ENGINE BEGAN MAKING RUMBLING NOISES AND THE ENGINE BEGAN TO SHAKE AS IF WERE TRYING TO SHUT OFF, I TRIED TO GIVE IT SOME GAS SO IT WOULDN'T STALL BUT WHEN I PRESSED THE GAS PEDAL NOTHING HAPPENED. ADDITIONALLY, THE CAR SURGES OFF AND ON WHILE DRIVING. WHEN I CONTACTED MIKE DAVIDSON FORD WHERE I PURCHASED THE CAR, THEY ACTED AS IF THEY KNEW NOTHING ABOUT IT AND TRIED TO SCHEDULE ME FOR A DIAGNOSTIC TEST AT $89 TO DETERMINE THE PROBLEM. THAT'S CRIMINAL, THIS CAR SHOULD BE REPAIRED QUICKLY AND AT THEIR EXPENSE! IF THIS HAPPENS IN HEAVY TRAFFIC OR ON THE INTERSTATE IT WILL BE VERY DANGEROUS. *TR

LOSES POWER WHEN ACCELERATING FROM STOP. AND AT TIMES WHILE YOU'RE DRIVING. HAVE GIVEN THE CAR GAS TO ACCELERATE AROUND A CAR ONLY FOR THE ENGINE TO BOG DOWN HAVE TAKEN THE CAR IN MANY TIMES TO THE DEALERSHIP. THROTTLE BODY HAS BEEN REPLACED TWICE. PROBLEM STILL HAPPENING. HAVE GOTTEN FORD INVOLVED BUT STILL RECEIVE NO SATISFACTION. AND DID NOT FIX THE PROBLEM. *TR

AS I WAS STOPPED AT A RED LIGHT ON MY WAY TO WORK, ALL OF A SUDDEN THE BATTERY LIGHT CAME ON, THEN OIL CAN LIGHT AND THEN THE CAR STALLED/SHUT OFF. I TRIED TO RE-START IT AND IT WOULDN'T WORK. THE LIGHT TURNED GREEN AND I TURNED MY HAZARDS ON SO FOLKS WOULD KNOW TO PASS ME. I STARTED DIALING AAA AND TRIED TO START IT AGAIN. IT DID START AND NO WARNING LIGHTS APPEARED. I CALLED MY DEALERSHIP AND THEY SAID PROBABLY JUST A COMPUTER GLITCH AND TO JUST DRIVE IT AROUND MY WORK PARKING LOT A FEW TIMES, THEY HADN'T HEARD OF THIS. THEN I DID RESEARCH AND FOUND IT COULD BE THE ELECTRONIC THROTTLE BODY ISSUE. I HAVE REACHED OUT TO THEM TO HAVE IT LOOKED AT THIS WEEKEND. NO PROBLEMS SINCE THE INITIAL STALL. *TR

PLEASE FORWARD TO APPROPRIATE PERSONNEL, ON THURSDAY, AUGUST 14TH AT ~5:45PM A CLEAR DAY: OUR MOM/MOTHER IN-LAW HAD JUST DROPPED OF MY DAUGHTER AFTER SHOPPING AND WAS MAKING HER WAY HOME THRU THE WINDY BACK ROADS LESS THAN TWO MILES FROM OUR HOME. AS SHE CLIMBED A HILL A FEW BLOCKS AROUND THE CORNER FROM HER HOME AND STOPPED AT A STOP SIGN ON THE CREST OF THE HILL. THE 2012 FORD ESCAPED LURCHED/SURGED FORWARD UNCONTROLLABLY. AS FROM HER DESCRIPTION, SHE HEARD LOUD RUMBLINGS COMING FROM THE ENGINE; THE ESCAPE SHOOK AND LAUNCHED HER FORWARD WHILE SHE HAD HER FOOT ON THE BRAKE. THE ESCAPE PROPELLED HER UNCONTROLLABLY FORWARD CRASHING INTO A LARGE BOULDER, SHE THEN RICOCHETED ACROSS TWO LANES UP HILL, OVER AN EMBANKMENT /WALL, JUST MISSING A TREE, COLLIDED WITH ANOTHER PARKED VEHICLE PUSHING IT APPROXIMATELY THREE FEET, PASSED THAT INTO ANOTHER SMALL WALL JUST MISSING THE HOUSE. WE ARE THANKFUL ON MANY LEVELS; THAT OUR DAUGHTER WAS NOT WITH HER, THAT OUR MOM WAS NOT SEVERELY INJURED AND NO ONE ELSE WAS INJURED. I WAS RESEARCHING ONLINE AND THERE WAS AN INVESTIGATION OPEN FOR THIS VEHICLE AT ONE TIME. A RECALL IS NEEDED FOR THIS VEHICLE MODEL BEFORE THERE IS A FATALITY INVOLVED. WE ARE VERY CONCERNED KNOWING THAT MANY OTHER FAMILY MEMBERS AND FRIENDS DRIVE ESCAPE MODELS. PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS. WE HAVE MANY PICTURES FROM THE SCENE FOR YOU TO REVIEW. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

MADE LEFT HAND TURN FROM A STOP SIGN, AS ACCELERATING, LOST POWER., PUT IT IN NEUTRAL STARTED IT AGAIN, PUT IN GEAR, ACCELERATED, APPROX 30 FT, DID IT AGAIN, I PULLED OVER, CALLED ROADSIDE ASSIST, IT WAS TOWED TO DEALERSHIP WHERE I BOUGHT IT, NEXT DAY, THEY "SAID" IT WOULD COST ME 104.50(ISH) TO HAVE IT ANALYZED, I SAID OK, LATER THEY FINALLY TOLD ME THAT IT WAS THE AIR INTAKE MODULE WAS CLOGGED, THIS ALL COST ME 184.18. THEY ALSO SAID THAT I HAVE AN OIL LEAK, AND HE WAS GOING TO "TRY" TO GET IT FIXED ON MY DRIVE TRAIN WARRANTY, BUT DIDN'T KNOW AT THE TIME IF HE COULD, NOW THE CONTROL ARM IS A DIFFERENT STORY, HE SAID HE DIDN'T KNOW IF IT WOULD TAKE CARE OF THIS ALSO, HE WOULD LET ME KNOW. IF NOT IT WILL COST 452.00 PLUS TAX I DO NOT UNDERSTAND, THE VEHICLE IS JUST NOW 2 YRS OLD AND I CAN UNDERSTAND IF I LIVED ON BUMPY GRAVEL ROAD OR TRAVELED ON ALOT OF BUMPY GRAVEL ROADS, BUT I DO NOT, IN FACT 90% OF THE MILES ON MY VEHICLE ARE HIGHWAY MILES, AND I AVOID BUMPY GRAVEL ROADS AS MUCH AS POSSIBLE, BECAUSE I KNOW THEY WILL EVENTUALLY TEAR UP A VEHICLE. *TR

FORD ESCAPE LOST SPEED AND WAS MANUEVERABLE AT IDLE SPEED ONLY. REPAIR WRENCH LIGHT CAME ON. PUT HAZARD LIGHTS ON AND PULLED INTO NEARBY PARKING LOT AFTER ALMOST GETTING RUN IN TO BY ANOTHER CAR WHO DID NOT SLOW DOWN IN RESPONSE TO HAZARD LIGHTS. TURNED CAR OFF AND ON AGAIN. PROBLEM WAS CORRECTED. IN DRIVING TO DEALERSHIP FOR CHECK, THE CAR STALLED OUT/ENTERED LIMP HOME MODE 2 MORE TIMES. COMPUTER UPDATE DONE. CAR STILL HAVING ENGINE SURGES MULTIPLE TIMES ON WAY HOME. BROUGHT TO SECOND DEALERSHIP WHICH SAID FIRST DEALER MADE COMPUTER ADJUSTMENTS INCORRECTLY. AWAITING PICKUP OF CAR FOR 2ND TIME TO SEE IF CORRECTED. DEALERS REFUSING TO REPLACE THROTTLE BODY AT THIS TIME. *TR