I WAS DRIVING AND MY BACK WINDSHIELD BROKE LOOSE FROM THE CAR. I WAS DRIVING ON MANCHESTER RD NO MORE THAN 40 MILES AN HOUR. UPON CHECKING ,ONE OF THE REAR HINGES HAD BROKE AND THE WINDSHIELD WAS HANIGING BY THE OTHER HINGE. FORTUNATELY FOR MYSELF AND PEOPLE BEHIND ME ON THE HIGHWAY IT HELD ON. IT IS NOW CLEAR THAT THE OTHER HINGE IS ALSO ROTTED AND I'M VERY LUCKY NO ONE WAS INJURED. I WAS TELLING MY COWORKER WHO HAS THE SAME YEAR,MAKE , AND MODEL CAR ABOUT THE INCIDENT AND WE DECIDED TO GO OUT AND LOOK AT HERS. HER HINGES ARE ALSO ROTTED AND THE SAME THING COULD HAVE HAPPENED TO HER AT ANY TIME. WE THEN WENT ON LINE WHERE WE FOUND MULTIPLE COMPLAINTS ABOUT THIS SAME ISSUE. THE FOLLOWING IMAGE IS OF THE HINGES. A FRIEND CAME AND PUSHED THE WINDSHIELD BACK UP IN PLACE AS MUCH AS POSSIBLE BECAUSE IT DOWNPOURING INTO MY CAR. THEN WE DUCKTAPED IT TO GET ME HOME. I DID NOT WANT TO LET IT HANG AGAIN FOR THE PHOTOS BECAUSE I AM AFRAID IT WILL FALL OF COMPLETELY. ONE IMAGE IS OF MY CAR , THE OTHER OF MY COWORKERS.
2011 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
AFTER COMPLETING MY SHOPPING AT FRED MEYER, I WENT TO START MY VEHICLE AND NOTICED THAT THE POWER STEERING WASN'T WORKING. I WAS STATIONARY WAITING TO BACK OUT OF MY PARKING SPACE. I TRIED A COUPLE OF TIMES TO SHUT THE VEHICLE OFF AND RESTART IT TO SEE IF THAT WOULD FIX THE PROBLEM. IT DID NOT. I WAS ABLE TO DRIVE HOME WITH MUCH DIFFICULTY TRYING TO STEER, BUT GOT IT HOME SAFELY. I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME IT WAS PROBABLY THE ELECTRIC STEERING HAD GONE OUT. I WAS TOLD IT WILL COST ME AROUND $1200.00 TO REPAIR. THE STEERING COLUMN NEEDS TO BE REPLACED. FORD HAS HAD A PROBLEM WITH THIS FOR A LONG TIME. I HAD A 2010 FORD ESCAPE THAT HAD THE SAME THING HAPPEN TO IT. I SPENT THE MONEY TO FIX THAT ONE. I REALLY FEEL IT IS UNFAIR THAT I HAVE TO REPEAT THE SAME THING OVER AGAIN WITH THIS 2011. THIS IS A TOTAL DANGER FOR ANYONE DRIVING IT AND FORD NEEDS TO REPAIR THIS BEFORE ANYONE GETS SERIOUSLY HURT IN AN ACCIDENT. FORD SHOULD HAVE TO RECALL THIS VEHICLE AND MAKE THE NECESSARY REPAIRS SO THAT THIS DOES NOT HAPPEN AGAIN. I DO ASK THAT YOU INTERVENE AND MAKE FORD RECALL AND FIX THIS ISSUE. THERE IS A RECALL ON 2011 FORD ESCAPES FOR THIS, RECALL NUMBER 14V284000, BUT IT DOES NOT COVER THE DATE OF MANUFACTURE FOR MY PARTICULAR VEHICLE. THIS RECALL SHOULD INCLUDE MORE VEHICLES THAT WERE MANUFACTURED AT A LATER DATE.
LOSS OF POWER ASSISTED STEERING. WITHOUT WARNING THE STEERING WHEEL BECAME VERY HARD TO TURN. MY WIFE COULD NOT TURN THE WHEEL. THIS HAPPENED TWICE. HAPPENED DURING NORMAL DRIVING WHEN MAKING TURNS. BOTH TIMES IT REVERTED TO NORMAL OPERATION AFTER ABOUT 15 MINUTES. CONSIDER THIS LOSS OF STEERING A POTENTIALLY VERY DANGEROUS SITUATION
THIS VEHICLE IS BUCKING AND JOLTING GOING UPHILL ON A LEVEL SURFACE. IT FEELS LIKE SOMEONE HAS HIT ME FROM BEHIND. IT IS NOT NOT SHIFTING AT ALL THE WAY IT IS SUPPOSE TO. THERE ARE MANY OTHER COMPLAINTS ON THIS SAME YEAR AND MODEL VEHICLE WITH THE SAME EXACT SYMPTOMS. THIS IS NOT VIN.RELATED IN ANY SENSE. THIS IS A ONGOING PROBLEM WITH THIS PARTICULAR VEHICLE.
WHEN DRIVING MY CAR AT LOW SPEEDS, THE POWER STEERING UNIT LOCKS UP RANDOMLY AND UNPREDICTABLY ESPECIALLY WHEN ATTEMPTING TO MAKE A TURN. AFTER CONTACTING FORD ABOUT THE ISSUE, I LEARNED THAT THERE WAS A LARGE RECALL FOR ESCAPES FROM 2008-2011 MADE AT THE KANSAS CITY PLANT, WHERE MY ESCAPE WAS PRODUCED AT ACCORDING TO MY VIN NUMBER. HOWEVER, WHEN CONTACTING FORD ABOUT THIS ISSUE I WAS HAVING, THEY SAID THAT MY VIN DID NOT QUALIFY FOR A RECALL BECAUSE MY CAR WAS NOT PRODUCED IN THE SAME "BATCH" THAT THE RECALL IS FOR. THIS IS A DANGER TO BOTH MYSELF AND THE PUBLIC BECAUSE BEING UNABLE TO TURN MY STEERING WHEEL IS A HUGE SAFETY CONCERN. AFTER TAKING MY CAR TO A MECHANIC THEY EXPLAINED THAT MY STEERING COLUMN IS BROKEN, WHICH APPEARS HAPPENS FAIRLY OFTEN TO THIS MODEL OF ESCAPES.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382, (610) 358-5600) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 140,000. *DT *DT*JB
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHEN THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC, THE STEERING WHEEL FAILED TO TURN RIGHT OR LEFT. THE CONTACT WAS ABLE TO ASSIST THE DRIVER AND DROVE THE VEHICLE HOME; HOWEVER, THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO COMPLETE THE TURNS. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 196,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED MORE THAN ONCE. THE CONTACT RESET THE COMPUTER BY TURNING THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE CONTINUED TO PROGRESS. IN ADDITION, THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED MORE THAN ONCE. THE DEALER (FRANKLIN FORD, 175 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 570-4022) WAS NOTIFIED, BUT THE CONTACT HAD NOT APPROVED THEM TO DIAGNOSE THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE FAILURES WERE SIMILAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
I HAVE OWNED THIS VEHICLE SINCE NEW. WITH NOW 62000 + MILES I STARTED HAVING STARTING PROBLEMS BEGINNING EARLIER THIS YEAR. THE BATTERY AND STARTER HAVE CHECK OUT OKAY. THE PROBLEM IS WITH THE IGNITION SYSTEM. SOMETIMES THE VEHICLE WILL NOT START WHEN THE KEY IS TURNED- NO NOISE, NO CLICKING JUST NOTHING. I HAVE LEARNED TO PUSH THE KEY IN HARD WHILE TURNING AND THEN THE VEHICLE STARTS NORMALLY. AT TIMES EVEN THIS WILL NOT WORK AND I AM STUCK WHERE EVER I AM UNTIL IT DECIDES TO START AFTER REPEATED ATTEMPTS. AFTER RESEARCHING THIS ISSUE ON THE INTERNET I HAVE READ DOZENS OF COMPLAINTS FROM OTHER PEOPLE WITH THE SAME ISSUE ACROSS A RANGE OF YEARS FOR THE FORD ESCAPE. I COULD NOT FIND ANY RECALL NOTICES FOR THIS PROBLEM BUT THERE SHOULD BE AS I AM GUESSING THE NUMBER OF VEHICLES WITH THIS ISSUE HAS TO BE ENORMOUS.
RECALL #16S41 PERFORMED ON 12/14/2017. SINCE THAT TIME IT HAS BEEN RETURNED TO THE DEALER 8+ TIMES FOR STRONG GASOLINE ODOR. CURRENTLY GASOLINE ODOR IS INSIDE OF THE CAR SO STRONG WE ARE AFRAID TO DRIVE CAR.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT HIGHWAY SPEEDS, THE ELECTRIC POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BOB MAXEY FORD, INC. (1833 E JEFFERSON AVE, DETROIT, MI 48207, (313) 392-9200) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE FAILURES WERE THE SAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. *TT*JB
EXPERIENCE SURGING AND STUMBLING UNDER THROTTLE UP
POWER STEERING KEEPS FAILING. WOULD GO OUT ANYTIME, TURNING, TRAVELING DOWN FREEWAY , STREET, ANYWHERE . NEVER KOW WHEN IT WOULD HAPPEN. WOULD PULL OVER, TURN OFF CAR THEN START IT UP AGAIN. AND IT WOULD WORK AGAIN IT STARTED IN MAY AND FORD SAID IT HAD PROBLEMS WITH THE STEERING ON 2011 FORD ESCAPES BUT BECAUSE MY CAR WAS NOT MADE IN KANSAS CITY IT WASNT INCLUDED IN THE RECALL
MY STEERING WHEEL ASSIT LIGHT CAME ON IT'S HARD TO STEER MY CAR IT HAPPENED OVER NIGHT I HAD IT FOR LITTLE OVER 2 YEARS HAS ABOUT 85,000 MILES ON IT GOT IT WHEN IT HAD 32,000 MILES
TAKATA RECALL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (HERB CHAMBERS FORD OF BRAINTREE, 75 GRANITE ST, BRAINTREE, MA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000(STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 111,000.
I WAS DRIVING DOWN A CURVY ROAD AND MY POWER STEERING GOES OUT. I HAD TO REDUCE MY SPEED TO ABOUT 15 MPH TO GET TO GAS STATION. I TURNED CAR OFF AND IT BEGAN TO WORK AGAIN. NO CHECK ENGINE LIGHTS OF ANY TYPE CAME ON. IF I WOULD OF BEEN GOING AT A HIGHER SPEED AND IT GO OUT I COULD OF GOTTEN HURT. GOOD THING I DIDN'T HAVE MY CHILDREN IN THE CAR.
I HAVE HAD AT LEAST 5 INCIDENTS WHERE THE POWER STEERING WENT OUT ON MY CAR, EITHER WHILE STARTING OUT OR SUDDENLY WHEN DRIVING, MAKING IT EXTREMELY DIFFICULT AND I BELIEVE DANGEROUS TO DRIVE SAFELY. I FOUND OUT MY CAR FITS THE CRITERIA FOR A RECALL FOR THIS EXACT PROBLEM (A FORD ESCAPE, MODEL YEAR 2008-2011, MADE IN KANSAS CITY) EXCEPT WHEN I ENTERED MY VIN NUMBER TO CHECK ON THIS ON YOUR WEBSITE IT DID NOT REGISTER AS SUCH. I BELIEVE THIS IS A MISTAKE AND SHOULD BE CORRECTED..
POWER STEARING FAILURE
ON 2011 FORD ESCAPTE REAR HATCH HAS DEVOLOPED CORROSION AND BROKE OFF. I HAVE DONE RESEARCH AND FOUND OUT THAT SERIES FROM 2012 AND EARLY IS HAVING THIS PROBLEM. LUCKY I WAS NOT DRIVING ANYWHERE WHEN THIS WAS DONE OR IT COULD HAVE CAUSED ENGERY TO CARS AROUND ME AND TO MYSELF OR MY YOUNG SON WITH GLASS BLOWING INTO THE CAR.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (WORLD FORD PENSACOLA, 6397 PENSACOLA BOULEVARD, PENSACOLA, FL 32505) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE ON HIGHWAY TRAVELING TO CHICAGO, MY VEHICLE POWER STEERING FAILED. I COULD NOT TURN THE WHEEL WITHOUT GREAT DIFFICULTY. THE POWER STEERING IS ELECTRICAL SO CANNOT DRIVE WITHOUT POWER STEERING. HAD TO LEAVE CAR STRANDED IN SPRINGFIELD, ILLINOIS AT LANDMARK FORD AND PAY $50 PER DAY FOR RENTAL. IT IS A SAFETY RECALL 14S05 AND HAS FAILED IN HUNDREDS OF THOUSANDS OF CARS IN THE US AND CANADA. ACCORDING TO THE RECALL INFORMATION ONLINE AND MY CALLS TO DEALERSHIPS; MY CAR'S RECALL UPDATED THE SOFTWARE TO LET ME KNOW THE POWER STEERING WOULD FAIL. THEY DID NOT REPLACE THE TORQUE SENSOR WHICH IS THE ITEM THAT FAILED ON THE HIGHWAY AND MADE MY CAR NOT OPERATIONAL. IF YOUR TORQUE SENSOR FAILED PRIOR IT WAS REPLACED BY FORD UNDER THE RECALL - IF IT HADN'T FAILED BY THE TIME OF THE SOFTWARE UPDATE THE RECALL WAS CLOSED OUT. I HAVE FOUND ALL THIS OUT TODAY BEFORE MY CAR HAS BEEN FIXED. SO FORD WILL NOT FIX MY TORQUE SENSOR AND THE COST IS $617 PLUS THE RENTAL CAR AT $50 PER DAY. (MY CAR FAILED 5 HOURS FROM HOME) - I HAVE TO GO PICK IT UP WHEN IT IS FIXED. SINCE IT WAS A SAFETY RECALL AND THE TORQUE SENSOR HAD NOT BEEN PREVIOUSLY REPLACED, AND FORD KNEW THIS WAS A PROBLEM WITH 1.1 MILLION CARS, WHY SHOULD I HAVE TO PAY FOR A FAILED FAULTY PART? MY CAR ONLY HAS 74,000 MILES AND IS WELL MAINTAINED. THE CAR WAS NOT INVOLVED IN AN ACCIDENT BUT COULD HAVE BEEN VERY EASILY. HOWEVER, THE CAR WAS STRANDED 275 MILES FROM HOME AND FORD WILL NOT FIX THE FAULTY PART. IT IS A SAFETY ISSUE AND I AM
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). BEATRICE FORD LINCOLN (4115 NORTH 6TH STREET, BEATRICE, NEBRASKA 68310, (402) 223-3547) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING IN REVERSE, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO DON FRANKLIN FORD (576 HUDSON ST, COLUMBIA, KY 42728, 270-384-3076) WHERE IT WAS DIAGNOSED THAT THE ECU FAILED AND A NEW STEERING COLUMN NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE STEERING RECALL. THE FAILURE MILEAGE WAS 106,000.
STEERING GOING OUT FREEZES AND WONT TURN. REPLACED TIE RODS UPPER AND LOWER CONTROL ARMS. COST $1000. AND 2 DAYS LATER OUT AGAIN
RECALL NOTICE ISSUED IN NOVEMBER 2017 AND PERSISTENT CALLS TO DEALER (EVERY MONTH) HAVE NOT PRODUCED A REASONABLE ESTIMATE OF WHEN THE PARTS REQUIRED TO COMPLETE THIS RECALL. THE ANSWER PROVIDED BY DEALER EVERY MONTH FOR THE LAST 11 MONTHS THE CUSTOMER HAS CALLED HAS BEEN "THE PARTS ARE BACKORDERED" AND NO ESTIMATE OF WHEN IT WILL BE COMPLETE IS PROVIDED.
SHIFT SOLANOID PROBLEMS WHERE THE VEHICLE DOES NOT SHIFT. FORD DOES NOT HAVE THESE PARTS ON HAND AND ARE ON BACK ORDER UNTIL MID OCTOBER 2018. WHY? BECAUSE TOO MANY ESCAPE VEHICLES ARE HAVING THIS ISSUE. A RECALL NEEDS TO CONDUCTED ON THIS ISSUE AND FORD NEEDS TO STEP UP AND REPLACE THESE SOLANOIDS.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND WAITED A FEW MINUTES. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO CHAMPION FORD VOLVO (2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,410. **TR UPDATED 10/26/18*JB
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.
LOST POWER STEERING WHILE DRIVING TO WORK. THE CAR IS EXTREMELY DIFFICULT TO STEER AT THIS TIME. I FOUND A RECALL (14S05) FOR STEERING PROBLEMS WITH MY YEAR FORD ESCAPE, BUT MY VIN IS NOT AFFECTED. HOW CAN THAT BE, FORD? STAND BY YOUR PRODUCT!!
CAR SHUTS DOWN AT ALMOST ANY SPEED WHILE YOU ARE DRIVING. IT HAPPENS ALL THE TIME, THE ENGINE GOES IN TO LIMP MODE, AND IT VERY DANGEROUSLY FORCES YOU TO EXIT THE ROAD QUICKLY. WE HAVE TAKEN IT TO 2 VERY REPUTABLE SERVICE SHOPS (AND PAID THEM TO FIX IT), AND THEY WERE NOT ABLE TO REPAIR IT. BASED ON THE # OF REPORTED ISSUES WITH THIS PROBLEM ON THIS VEHICLE, FORD NEEDS TO QUICKLY FIX THIS AND MAKE IT RIGHT AT NO CHARGE.
FAILURE OF THE ELECTRIC POWER STEERING SYSTEM THAT CAUSED A SUDDEN LOSS OF POWER STEERING ASSIST DURING DRIVING IN THE CITY.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MOVE LEFT OR RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL RETURNED TO NORMAL. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.
SUSPENSIONS ON BACK WHEELS MAKES A TAPPING SOUND AND AFFECTS THE SPRINGS OF THE BALANCE OF THE SUV, CAUSING THE TIRES TO TO WEAR OUT OR DOWN INCONSISTENTLY. POSSIBLY CAUSING TIRES OR STEERING WHEEL TO CAUSE ACCIDENT.
CAR WOULD SIT IN THE DRIVEWAY AND LIGHTS AND OTHER ACCESSORIES WOULD COME ON. WHILE DRIVING THE RADIO AND OTHER ACCESSORIES WOULD GO OFF. TROUBLE WITH LIFT GATE NOT OPENING AND NOT CLOSING. CAR WOULD NOT START SOMETIMES. BY WIGGLING VARIOUS FUSES AND CURCUIT BREAKERS THE PROBLEM WOULD SUBSIDE FOR A WHILE. I ENDED UP SPENDING OVER $1200.00 TO REPLACE THE FUSE BLOCK AND WIRING HARNESS TO FIX THE PROBLEM. I AM LIVING WITH MY FINGERS CROSSED. I AM A WOMAN LIVING ON AN EXTREAMLY LIMITED INCOME BUT I NEED MY CAR. THESE PROBLEMS WERE EXPERIENCED WHILE DRIVING DOWN THE ROAD, PARKED IN MY DRIVEWAY, OR ANY OTHER TIME MY CAR WAS IN MOTION.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL LONG FORD OF MOTOR CITY, 1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 694-3487) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT STATED THAT THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE DEALER (SPURR SUBARU, 6331 BROCKPORT SPENCERPORT RD, BROCKPORT, NY 14420) WAS CONTACTED. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
VERY OFTEN AS I'M DRIVING THE POWER STEERING WILL GO OUT MAKING IT VERY DANGEROUS TO TURN THE WHEEL WILL JUST JERK AWAY.. ALSO THE FUEL TANK HAS ALWAYS BEEN AN ISSUE. NOW I AM UNABLE TO PUMP GAS WITHOUT GAS LEAKING OUT. THE WHEELS AND TIRES ALWAYS GO FLAT I'M THINKING SOMETHING TO DO UNDER TRUCK
CAR JERKS,LAGS,BUCKS ON ACCELERATION. DOES NOT SHIFT SMOOTHLY. DOES NOT HAPPEN ALL THE TIME.
FRAME FAILURE, "K" FRAME SUPPORTING THE ENGINE, TRANSMISSION AND STEERING COMPONENTS FRACTURED MAKING THE VEHICLE UNDRIVEABLE. THIS ISSUE WAS A RECALL ON 2001-2004 ESCAPES.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PROSTROLLO ALL AMERICAN AUTO MALL, 1001 WASHINGTON AVE S, MADISON, SD 57042, (605) 256-9111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2011 FORD ESCAPE XLT 3.0L EXPERIENCED POWER STEERING FAILURE WHILE OPERATING THE VEHICLE AND IN MOTION TWICE IN PAST 12 MONTHS. VEHICLE WAS OPERATED ON A CITY STREET AND BOTH INSTANCES WERE SPONTANEOUS. VEHICLE WAS STOPPED, SHUT DOWN AND RESTARTED AFTER 10 MINUTES. POWER STEERING RESUMED WITHOUT FURTHER INCIDENT BOTH TIMES.
FORD REFUSES TO HONOR THE SAFETY RECALL 16S41, NHTSA RECALL 16V-777 AND REPAIR MY VEHICLE FOR OVER 2 1/2 YEARS. (32 MONTHS TO BE EXACT) I AM ENCLOSING THE RECALL LETTERS FORD SENT ME. I HAVE INCLUDED MY CASE # WITH FORD ATTEMPTING TO EXPEDITE THE REPAIRS FROM JAN. OF THIS YEAR.
MY SCAPE 2011 SUDDENLY LOSS OF STEERING ASSIST WHILE I AM DRIVING, I WAS INVESTIGATION AND I FOUND A RECALL NUMBER: 14S05 ' ELECTRIC POWER STEERING FOR CERTAIN MODELS 2008- 2011 FORD ESCAPE, THE ISSUE HERE IS THAT ONLY CERTAIN MODELS WHERE RECALLED FOR DEALER REVISION AND MY VIN IS NOT INCLUDED IN THE PROGRAM, SO THERE ARE OTHER MODELS WITH SAME PROBLEM FORD SHOULD OPEN THE PROGRAM FOR OTHER ESCAPE MODELS, LOSSING STEERING ASSIST COULD INCREASE RISK OF AN ACCIDENT
WHILE DRIVING TO WORK, I NOTICED THAT THE FORD EMBLEM ON MY STEERING WHEEL WAS OFF CENTER, THEREFORE MAKING MY CAR OUT OF ALIGNMENT BUT I HAD NO IDEA HOW THIS HAD HAPPENED. I MADE AN APPOINTMENT TO BRING MY CAR INTO TOWN FAIR TIRE TO GET IT REALIGNED BUT WAS TOLD THAT THEY COULDN'T DO IT BECAUSE MY ENGINE CRADLE WAS EXTREMELY RUSTED SO I WOULD NEED TO HAVE THAT ADDRESSED AT A MECHANIC. THEY ALSO TOLD ME THAT THEY PULLED THE VEHICLE SAFETY CHECK THEY DID ON MY VEHICLE FROM THE YEAR BEFORE WHEN THEY CHANGED MY TIRES AND THERE WERE NO ISSUES SO THIS WAS VERY ODD TO THEM AS WELL AS TO HOW THIS COULD'VE HAPPENED. I NEXT BROUGHT IT INTO MY MECHANIC AND WAS TOLD THAT IN ORDER TO FIX THE ISSUE MY ENTIRE FRONT END FRAME WOULD NEED TO BE REPLACED. $1600 LATER, MY VEHICLE IS BACK IN LINE. FORD MOTOR COMPANY IS CLAIMING THERE ARE NO RECALLS ON MY VEHICLE EVEN THOUGH THEY DID HAVE RECALLS ON THE 2005 ESCAPES FOR THIS SAME REASON. I'M LUCKY I NOTICED AND ADDRESSED THIS ISSUE BEFORE SOMETHING MORE SERIOUS HAPPENED LIKE MY ENGINE DROPPING OUT OF MY VEHICLE ON THE HIGHWAY OR SOMETHING. MY VEHICLE ISN'T THAT OLD AND ONLY HAS 81000 MILES ON IT. SOMETHING SEEMS OFF.
REAR WINDOW LIFT GATE HINGE BROKE WHEN CLOSED WHILE STATIONARY IN DRIVEWAY.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GIBBONS FORD (704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ELECTRONIC POWER STEERING IS OUT JUST LIKE THE RECALLED FORD ESCAPES FROM 08-11 RECALL. VEHICLE WAS BEING DRIVEN IN TOWN AND MAKING TURNS WHEN THIS HAPPENED. VEHICLE WAS DRIVING ON BUSY ROADS IN THE CITY AND BECAME IMPOSSIBLE TO TURN.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCDONALD FORD (6790 MIDLAND RD, FREELAND, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD, 3921 W RIVER DR., DAVENPORT, IA 52802, (563) 326-4011) STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →