2011 Ford Escape complaints

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RICHMOND FORD LINCOLN, 4600 W BROAD ST., RICHMOND, VA 23230, (804) 358-5521) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (DONLEY FORD, 1456 COSHOCTON AVENUE, MOUNT VERNON, OHIO 43050) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (BOZARD FORD, 540 OUTLET MALL BOULEVARD, SAINT AUGUSTINE, FLORIDA 32084) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM). THE DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY NE, SEATTLE, WA 98125) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FUEL DELIVERY MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

WHILE DRIVING AT HIGHWAY SPEED, THE POWER STEERING SUDDENLY, WITHOUT WARNING, FAILED.

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FUEL PROBLEMS. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE RECALL REPAIR. *JS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH OURISMAN FORD & LINCOLN (6129 RICHMOND HIGHWAY, ALEXANDRIA VA, 22303, (703) 660-9000) SEVERAL TIMES CONCERNING PART AVAILABILITY. THE DEALER STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER INFORMED THE CONTACT TO CALL BACK IN TWO WEEKS. THE CONTACT CALLED BACK IN TWO WEEKS AND WAS INFORMED THAT PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER INFORMED THE CONTACT THAT THE SITUATION CONCERNING PART AVAILABILITY WAS ESCALATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENNY ROSS FORD (104 BLACK HILL RD, IRWIN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL- WHILE DRIVING THROUGH MY NEIGHBORHOOD AT 20MPH I LOST COMPLETE POWER STEERING IN MY VEHICLE AND WAS UNABLE TO TURN LEFT OR RIGHT. AFTER DOING SOME RESEARCH AND HAVING THE REPAIR FIXED, IT WAS STATED THAT THE STEERING TORQUE SENSOR WENT OUT AND WAS UNABLE TO DETECT DRIVER STEERING INPUT. ALIGNING WITH THE CURRENT RECALL 14S05. BECAUSE MY VIN IS NOT ASSOCIATED WITH THIS RECALL FORD IS NOT WILLING TO COVER THE REPAIR COST.

POWER STEERING WENT OUT WHEN BACKING UP. INFORMED BY DEAN SELLERS FORD IN TROY , MICHIGAN THAT THE TORQUE SENSOR FAILED AND IT WOULD COST ME 1400 DOLLARS TO GET IT FIXED AND UNLIKE OTHER ESCAPES FROM THE SAME YEAR WITH A SIMILAR PROBLEM, MINE IN NOT UNDER RECALL. THIS DOES NOT SEEM RIGHT. HAVE ALWAYS OWNED FORDS AND STEPFATHER WORKED FOR THEM FOR 30+ YEARS. HOPE THAT FORD WILL STAND BY ITS PRODUCT. HAVE 110,000 MILES ON IT AND WE WERE HOPING FOR MORE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WOODRUM FORD LINCOLN, 3100 E JACKSON ST, MACOMB, IL 61455, (309) 833-2111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS-14730966. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT. *TT *JS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE VEHICLE WAS TAKEN TO THE DEALER (VARSITY FORD, 3480 JACKSON ROAD, ANN ARBOR MICHIGAN 18106) FOR A SCHEDULED OIL CHANGE. THE MECHANIC INFORMED THE CONTACT THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS14691951. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

FUEL DELIVERY MODULE I RECEIVED A NOTICE FROM FORD JANUARY 2018 ABOUT RECALL FUEL MODULE.. I CALL MONTHLY TO CHECK ON WHEN I CAN GET MY VEHICLE IN TO BE REPAIRED. OUR LOCAL DEALER TENVOORDE HAS BEEN OUT OF THIS PART SINCE NOVEMBER 2017 AND DOES NOT KNOW IF OR WHEN THEY WILL RECEIVE THE PART.. WHY DO THEY SEND OUT THESE RECALLS IF THEY CAN'T SUPPLY THE PARTS? CAN YOU CONTACT FORD?

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS DRIVING VARIOUS SPEEDS OR IDLING, THE STEERING WHEEL SHOOK VIOLENTLY. ALSO, THE ENGINE AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAU CLAIRE FORD LINCOLN (2009 LORCH AVE, EAU CLAIRE, WI 54701, (715) 852-1000), BUT NO DIAGNOSTIC TESTING FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.

STEERING ON MY 2011 FORD ESCAPE HAS STOPPED WORKING AND IT IS VERY HARD TO TURN ESPECIALLY WHEN YOU'RE AT A STOPPED POSITION. IT ALL OF THE SUDDEN STARTED AND FORD WILL NOT REPAIR IT ON RECALL . FORD SUCKS!!! I WILL NEVER BUY ANOTHER FORD IN MY LIFETIME!!!! I CANT EVEN DRIVE IT BECAUSE MY ARMS AND HAND HAVE CHRONIC PAIN AND THIS IS ONLY VEHICLE I HAVE

REAR LIFT GATE WINDOW SPONTANEOUSLY EXPLODED OUTWARD WHILE PARKED IN FRONT ON MY HOME.

LOSS OF POWER WHILE ACCELERATING.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE OPERATING THE VEHICLE, A GRINDING TYPE NOISE WAS HEARD WHEN TURNING THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME MORE DIFFICULT TO TURN AND WOULD JERK AND VIBRATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY, BUT THE EXACT FAILURE WAS NOT IDENTIFIED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY DIAGNOSED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT NO FAILURES WERE FOUND AT THE TIME. THE FAILURE MILEAGE WAS 124,000. *TT UPDATED 9/19/18*JB

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). TWO DEALERS WERE CONTACTED: REA-FORD-LINCOLN (84 CIMARRON RD, MONTICELLO, NY 12701, (845) 791-6100) AND SUNSHINE FORD-LINCOLN (40 NY-17K, NEWBURGH, NY 12550, (845) 561-3900). BOTH DEALERS INDICATED THAT THE PART WAS UNAVAILABLE AND ON A NATIONAL BACKORDER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V770000 (FUEL SYSTEM, GASOLINE). SPRADLEY BARR FORD & LINCOLN OF GREELEY (4901 W 29TH ST, GREELEY, CO 80634, (970) 506-3600) WAS CALLED TO SCHEDULE A RECALL REPAIR APPOINTMENT. UPON ARRIVAL AT THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL JERKED AND THE 'POWER STEERING ASSIST DEFAULT" MESSAGE APPEARED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE JERKING OF THE STEERING WHEEL HAD GOTTEN WORSE IN THE PAST SEVERAL DAYS, TO THE POINT THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN PARK. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY THE DEALER (BOB CHAPMAN FORD, 1255 COLUMBUS AVENUE MARYSVILLE, OHIO 43040) ON OCTOBER 16, 2016 FOR THE SAME FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

I RECEIVED A RECALL NOTICE FROM FORD DEC 2016 REFERENCING NHTSA SAFETY RECALL 16V-777. AUG 2017 I STILL HADN'T HEARD ANYTHING SO I ASKED FORD WHAT WAS GOING ON USING FORD WEBSITE LIVE CHAT. EBONEE SAID PARTS STILL NOT AVAILABLE. JAN 2018 GOT ANOTHER LETTER SAYING PARTS NOW AVAILABLE. CALLED DEALERSHIP THEN AND AGAIN TODAY 4/11/18 & THEY SAID STILL NOT AVAILABLE. VERY FRUSTRATED AND CONCERNED ABOUT WHAT MIGHT HAPPEN DUE TO POSSIBLE FUEL LEAK. WE WANT THIS FIXED BUT NO ONE SEEMS TO BE ABLE TO HELP.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (WENDLE FORD, 9000 N DIVISION ST, SPOKANE, WA 99218, (509) 484-4800) SCHEDULED AN APPOINTMENT AND INDICATED LATER THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE PART MAY BECOME AVAILABLE IN TWO WEEKS, BUT DID NOT VERIFY IF THERE WAS A NATIONAL BACKORDER OR IF THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ROBBERSON FORD, 2100 NE 3RD ST, BEND, OR 97701, (541) 382-4521) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. B & B MOTORS INC (318 SOUTH SCHRADER AVE, HAVANA, IL 62644, (309) 543-2224) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A RECALL ON MY 2011 ESCAPE IN LATE 2016 INFORMING ME ABOUT AN ISSUE WITH THE FUEL DELIVERY MODULE. I TOOK IT TO THE DEALERSHIP AT THE TIME, INFORMING THEM THAT I HAD BEEN NOTICING FUEL SMELLS, BUT THEY WERE UNABLE TO REMEDY THE ISSUE, OR PERFORM THE RECALL. IN JANUARY OF 2018 I RECEIVED ANOTHER LETTER SAYING THAT PARTS ARE NOW AVAILABLE TO REPAIR MY VEHICLE, BUT AS OF APRIL, TWO LOCAL DEALERSHIPS STILL SAY THEY HAVE NOT RECEIVED THE NECESSARY PARTS FOR THE REPAIR. THE SAFETY RECALL IS 16S41/NHTSA RECALL 16V-777. BASED ON THE SAFETY IMPLICATIONS OF THIS RECALL, IT SEEMS THAT FORD IS BEING VERY SLOW IN DELIVERING PARTS TO THE DEALERSHIPS TO MAKE THIS REPAIR.

RECALL # 16S41 FUEL DELIVERY MODULE. I HAVE BEEN WAITING MONTHS, AND PART STILL NOT AVAILABLE AT DEALERSHIP. CALLED THIS MORNING TO INQUIRE? STILL NO PART. MY CHECK ENGINE LIGHT IS ON, WHICH IS DIRECTLY RELATED TO RECALL. I HAVE REJECTION STICKER, AND WON'T BE ABLE TO DRIVE MY VEHICLE. WORST IS WHAT IF IT CATCHES ON FIRE, FORD HAS NO ANSWER FOR ME

THE POWER STEERING DOES NOT ACTIVATE AT START..MUST START SEVERAL TIMES TO MAKE IT WORK FIRST TIME THIS HAPPENED I WAS DRIVING.I HAVE ONLY ONE HAND THIS CAUSED THE CAR TO HIT THE CURB I HAD TO HAVE THE CAR TOWED FORD SAID MY CAR WAS NOT ON THE RECALL .WHAT CAN I DO TO FIX THIS (NOT 1500.00 FROM FORD) PLEASE HELP

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FAILURE OF POWER STEERING COLUMN WAS DIRECTLY CONNECTED TO ISSUES CONTAINED IN RECALL NOTICE 14V-285 AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD *TR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BOZARD FORD LINCOLN DEALER AT 904-824-1641, LOCATED AT 540 OUTLET MALL BLVD, ST. AUGUSTINE, FL 392084 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB DAVIDSON FORD OF BALTIMORE, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A RECALL NOTICE IN JANUARY 2018. I CONTACTED MY LOCAL DEALER IN DANBURY, CT TO REPAIR MY VEHICLE. THEY ADVISED THEY DO NOT HAVE THE PART AND ARE WAITING. I CONTACTED THEM AGAIN 3/23/18 AND AM TOLD THEY STILL HAVE NOT RECEIVED THE PARTS NEEDED. THE NHTSA WEBSITE INDICATES THE PARTS ARE AVAILABLE BUT I AM TOLD I HAVE TO WAIT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM) WAS RECEIVED IN OCTOBER OF 2016. AFTER CONTACTING THE DEALER (HEMSTEAD FORD IN HEMSTEAD, NY), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE AVAILABLE AND THE DEALERS SHOULD HAVE PARTS IN STOCK. THE CONTACT CALLED SEVERAL OTHER UNKNOWN DEALERS IN THE AREA AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE WHILE DRIVING. HEMSTEAD FORD DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 12,500.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (MULLINAX FORD, 1551 E SEMORAN BLVD, APOPKA, FL 32703, (888) 218-7505) SCHEDULED AN APPOINTMENT TO RECEIVE THE RECALL REPAIR. THE DEALER LATER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB LOWTH FORD (3010 BEMIDJI AVE N, BEMIDJI, MN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT NOTICED FUEL FUMES COMING FROM THE VEHICLE. THE DEALER (LUTHER NORTH COUNTRY FORD, 10401 WOODCREST DRIVE NW, COON RAPIDS, MN 55433, 612-424-7648) SCHEDULED AN APPOINTMENT TWICE; HOWEVER, WHEN THE CONTACT ATTEMPTED TO CONFIRM THE APPOINTMENTS, THEY WERE MOVED FURTHER BACK. THE LAST TIME THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT, THE DEALER WAS UNABLE TO PROVIDE ANOTHER DATE FOR THE REPAIR BECAUSE THE MANUFACTURER WAS NOT PROVIDING PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PAUL MILLER FORD IN LEXINGTON, KENTUCKY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MADE AN APPT FOR RECALL IN SANTA CLARA CA (FIRST AVAILABLE APPT THEY HAD WAS MARCH), ARRIVED, THEY SAID THEY DIDN'T HAVE PARTS (NO CALL TO CANCEL APPT, NO CALL TO FOLLOW UP AS REQUESTED) AND DIDN'T HAVE ANY INDICATION OF WHEN THEY WOULD GET MORE. CALLED ANOTHER LOCATION IN SUNNYVALE, CA, SAME ANSWER. NATIONWIDE SHORTAGE, NO NOTICE OF WHEN THEY WOULD HAVE MORE. TOLD THEY WOULD NOT CALL WHEN THEY ARRIVED, WOULD HAVE TO KEEP CALLING BACK. TOLD TO CALL FORD. MY ONLINE FORD OWNER ACCOUNT HAS RECALL DATE OF OCT 2016 BUT I JUST RECEIVED A NOTICE IN JAN 2018.1) WHY AM I JUST BEING NOTIFIED NOW IF THIS HAS BEEN ACTIVE FOR THE LAST YEAR AND A HALF? 2) UNACCEPTABLE FOR FORD TO BE OUT OF PARTS WITH NO DELIVERY DATE IN THE MIDDLE OF A RECALL.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) OVER A YEAR AGO. THE DEALER (BOB POYNTER FORD, INC., 526 S JACKSON PARK DR, SEYMOUR, IN 47274, (812) 522-2040) SCHEDULED AN APPOINTMENT AND THEN CALLED THE CONTACT BACK TO INDICATE THAT THE PART WAS NOT AVAILABLE. THE DEALER MADE NO MENTION OF ANY NATIONAL BACKORDER OR LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (FORD OF BRANFORD, 301 E MAIN ST, BRANFORD, CT 06405, (203) 488-8321) AND (BOB THOMAS FORD INC, 2215 DIXWELL AVE, HAMDEN, CT 06514, (203) 281-7500) WERE UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA RECALL NUMBER16V777. FORD DEALERSHIPS IN AND AROUND RACINE AND MILWAUKEE WISCONSIN DO NOT CARRY PARTS TO FIX DESPITE RECALL NOTICE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE PART HAD BEEN UNAVAILABLE FOR AN EXTENDED PERIOD OF TIME FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (HAGEN FORD, INC, 3980 N EUCLID AVE, BAY CITY, MI 48706, (989) 684-4600) WAS UNABLE TO VERIFY WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT NOTICED STRONG FUEL FUMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEWIS FORD IN FAYETTEVILLE, KENTUCKY) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BEGINNING FEBRUARY 16, 2018 I BEGAN EXPERIENCING VIBRATION AND BOUNCING OF STEERING WHEEL EVEN WHEN THE VEHICLE WAS PARKED. I ADDITION TO STEERING CONCERN - ELECTRICAL SYSTEM APPEARS TO BE SHORTING OUT AFFECTING THE DASH ELECTRONICS SUCH AS INDICATOR LIGHTS ON DASH, RADIO OPERATION AND DOOR LOCKS. THE STEERING MALFUNCTION BECAME STEADILY WORSE TO THE POINT THAT IN EARLY MARCH 2018 I BEGAN INQUIRING ON VEHICLE RECALLS. IN SPEAKING TO FORD WAS ADVISED THAT A STEERING UNIT RECALL WAS ISSUED BUT MY VEHICLE WAS NOT LISTED. FURTHER COMMUNICATION WITH FORD IDENTIFIED THE POSSIBILITY THAT A CLERICAL ERROR OCCURRED WHICH FAILED TO INCLUDE MY VIN TO THE RECALL AS MY VEHICLE STICKER DID NOT IDENTIFY THE DATE OF MANUFACTURE ONLY THE MONTH AND YEAR. MORE TELEPHONE CALLS WITH FORD IDENTIFIED MY 2011 FORD ESCAPE AS BEING MANUFACTURED ON 09/09/2010 AND WAS INCLUDED IN THE RECALL. CONVERSATIONS SINCE 2/16/18 YIELDED THAT MOJAVE AUTO GROUP PERFORMED A SOFTWARE RESET IN DECEMBER 2014 RATHER THAN REPLACEMENT OF THE STEERING UNIT. WHEN I BEGAN SPEAKING WITH FORD AND NHTSA THE VEHICLE WAS STILL OPERATIONAL. ON 3/6/18 MOJAVE AUTO GROUP HAS INSPECTED MY VEHICLE AND WRITTEN UP THE POWER ASSIST FAILURE AND FOUND THE STEERING COLUMN BAD AND NEEDING REPLACEMENT. INFORMATION ON MY VEHICLE HAS BEEN DOCUMENTED WITHIN THE MOJAVE AUTO GROUP SYSTEM UNDER SO#605329

LOUD CLICKING NOISE. LOUDER WITH TIME. MECHANIC STATES CRACK BETWEEN CYLINDERS. MOTOR HAS TO BE REPLACED.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDWAY FORD IN HURRICANE, WEST VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I DON'T REMEMBER EXACTLY WHEN THE PROBLEM ACCURED, JUST ONE DAY THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO A MECHANIC AND THEY SAID IT MIGHT BE THE FUEL FLAP. AS TIME WENT ON NOTHING SEEMED TO NOT BE WORKING. TOOK IT TO A MECHANIC TODAY AND TURNS OUT THE ENGINE MOUNTING BRACKET IS CRACKED. CALL FORD AND TEY WANT ME TO PAY OUT OF POCKET. PROBLEM IS THIS IS A MANUFACTURER PROBLEM NOT SOMETHING I HAVE DONE. NOTLIKE THEYVE EVER HONORED A WARRENTY IN THE PAST WITH ME ANY WAY. TO THEM ITS ALWAYS USER ERROR EVEN WHEN THE VEHICLE IS MORE DAMAGED THAN I LEFT IT WITH THEM.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM) WAS RECEIVED IN FEBRUARY OF 2018. THE NOTICE INDICATED THAT THE PARTS WERE AVAILABLE. AFTER CONTACTING THE LOCAL DEALER (DAVE ST. CLAIR FORD IN ST. LOUIS, MO) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR THE PARTS TO ARRIVE COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.