FORD PART BL8Z-7251-A IN 2001-2012 ESCAPE/MERCURY MARINER/MAZDA TRIBUTE,& SIMILARLY DESIGNED FORD EXPLORER,EDGE, TAURUS, AND SEVERAL MAZDA--ALL WHEEL DRIVE AND 4X4 MODELS ARE MADE WITH KNOWN DEFECTIVE TRANSFERCASES/AUTOMOBLIE DESIGN. THE ENGINE EXHAUST IS PLACED TOO CLOSE TO THE GEAR CASE WHICH DRIES THE LUBRICANT WITHIN (12 OZ.). MASSIVE BEARING FAILURE CAN OCCUR AT ANY MOMENT DESTROYING THE TRANSFER CASE, CAUSING A LOCKUP CONDITION, THE CASE OR DRIVE SHAFT CAN BREAK FREE AND RESULT IN A CRASH.
2011 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
I WAS DRIVING MY 2011 FORD ESCAPE LIMITED EDITION AND ON THE HIGHWAY WHEN I WAS GOING AT A GREAT AMOUNT OF SPEED THE VEHICLE SHUTS DOWN COMPLETELY THE DASH WENT BLACK AND THE STEERING WHEEL LOCKED UP AND EVERYTHING I WAS ABLE TO STOP I RESTARTED CAR IT STARTED BACK UP
I HAD TO PAY TO HAVE MY FORD ESCAPE STEERING FIXED, NOW THERE IS A RECALL AND MY DEALERSHIP SAID THAT THERE IS TO A RECALL, WHICH THERE IS. I WAS DOING AND ATTEMPTED TO MAKE A ARIGHT HAND TURN AND THE POWER STEERING WENT OUT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY TURNED IN THE IGNITION; HOWEVER, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST SEVEN OTHER TIMES. THE VEHICLE WAS TAKEN TO TEXAS COUNTRY FORD (321 E COKE RD, WINNSBORO, TX 75494), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 75 MPH, THE ENTIRE REAR LIFTGATE WINDOW SHATTERED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED ONE HINGE WAS HOLDING ONE SIDE OF THE LIFTGATE WINDOW BEFORE DETACHING COMPLETELY. THE CONTACT STATED THAT THE HINGES WERE DISINTEGRATED AND HAD A WHITE, POWDERY APPEARANCE. THE CONTACT CALLED ANDERSON'S ROCK RIVER FORD (24 N ALPINE RED, ROCKFORD, IL 61107, (815) 229-0510) AND WAS INFORMED THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 62 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STOPPED, TURNED OFF, AND RESTARTED THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 150,000.
BACK DOOR WONT OPEN, REAR WIPER DOESN'T WORK, RAIN COMES IN THROUGH BACK DOOR.
LOUD RATTLING NOISE COMING FROM THE FRONT SUSPENSION. BELIEVED TO BE STRUTS, SWAY BAR, OR SWAY BAR LINKS. ONLY HAPPENS WHILE IN MOTION ON ALL TYPES OF TERRAIN.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING BETWEEN 10-50 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHILE IN TRAFFIC. THE STEERING WHEEL SEIZED AND WOULD NOT MOVE. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING RETURNED TO NORMAL. THE CONTACT CALLED PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT MAY BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT STATED THAT THE VEHICLE SHOWED SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 154,000. *BF UPDATED; CONTACT HAS STATED THAT THE STEERING ALSO SEIZED TWICE WHILE THEIR DAUGHTER WAS DRIVING.*AS
MY 2011 FORD ESCAPE XLT 2.5L IS STALLING WHILE DRIVING, STOPPED, TURNING. THE RPM'S ARE JUMPY. CAR STALLS WITH FOOT ON THE GAS IN MID DRIVE! REPLACED THE CANISTER PURGE VALVE AS DIAGNOSED. NOT THE FIX.
FIRST ISSUE IS THAT THE BACK BACK DOOR WONT OPEN & THERE IS NO KEYHOLE TO UNLOCK IT EITHER. SECOND ISSUE IS THAT WHEN IT RAINS HEAVY WATER IS COMING THROUGH FROM THE OUTSIDE INTO ALL MY DOORS & IT STAYS THERE BECAUSE THERE IS NO PLUG TO LET THE WATER OUT. THE CHEAPEST OPTION WAS TO DRILL HOLES IN THE BOTTOM OF EACH DOOR TO LET THE WATER OUT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE MULTIPLE TIME UNTIL THE STEERING WAS ABLE TO FUNCTION NORMALLY. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO TOWNE FORD OF REDWOOD CITY (LOCATED AT 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, (650) 366-5744) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK SENSOR, TWO COLUMN BOLTS, AND THE EPA SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,889.
THE PROBLEM IS BRAKE LOSS IN REVERSE. IT HAPPENS INTERMITTENTLY SOMETIMES ONCE A MONTH OR MAYBE 6 MONTHS WITH NO PROBLEM BUT SCARY WHEN BACKING OUT AND CANNOT STOP IMMEDIATELY. THE PEDAL WILL BE ROCK HARD WHEN THIS HAPPENS AND AFTER A COUPLE OF SECONDS WILL DEPRESS AND BRAKES BACK TO NORMAL. IF IN A TIGHT SPOT OR PEDESTRIAN WALKS BEHIND THERE COULD BE BAD CONSEQUENCES AND GOOD LUCK PROVING IT IN COURT THAT THE BRAKES FAILED. SUMMER OR WINTER DOESNT MATTER. I HAVE BROUGHT IT TO DEALERSHIP AND COMPLAINED ON ANOTHER FORUM BUT DEALER CANNOT FIND PROBLEM AS IT IS SO INTERMITTENT. IT SEEMS LIKE A VALVE IN THE SYSTEM STICKS. I HAD IT HAPPEN TO ME SEVERAL TIMES BUT MY WIFE DIDNT BELIEVE ME. WELL IT HAPPENED TO HER LAST WEEK AND SHE WAS SCARED. THIS HAS BEEN GOING ON FOR YEARS WITHOUT RESOLUTION AND IF NOTHING ELSE WILL PUT THIS CONCERN ON THE RECORD OR HOPEFULLY FORD TAKES THIS MORE SERIOUSLY. I WILL BE CONTACTING DEALER AGAIN AS THIS MUST BE FIXED ONCE AND FOR ALL. ANY IDEAS WELCOME.
WE BEGAN HAVING INTERMITTENT BRAKING INCIDENTS. SOMETIME THE CAR WOULD PULL SHARPLY, OR NOT AT ALL. THERE WAS A TIME WHEN THE CAR SEEMED TO NEED EXTRA PETAL PRESSURE TO STOP. WE TOOK IT TO SPENCER CREEK TO HAVE IT CHECKED OUT. INITIAL DIAGNOSTICS WAS POSSIBLE STICKING OF CALIPERS. THE CAR WAS DRIVEN OUTSIDE THE SHOP TO AWAIT PARTS. WHEN THE IT WAS TIME TO BRING THE CAR BACK INSIDE TO PUT ON THE LIFT, THE RIGHT FRONT BRAKE HAD FROZE UP AND THE CAR WOULD NOT MOVE. SEE ATTACHED WORK ORDER. IF THIS MODULE HAD FAILED AT HIGHWAY SPEED, TI WOULD RESULTED IN LOSS OF CONTROL.
A KNOCK STARTED IN MY STEERING COLUMN. I GOT INCREASINGLY WORSE. MY STEERING BECAME JERKY AND UNCONTROLLABLE. I WAS ABLE TO GET MY TRUCK TO A REPAIR SHOP. THEY FOUND THE STEERING COLUMN BAD. THIS WILL BE THE SECOND TIME SINCE I HAVE OWNED THE TRUCK THAT THIS STEERING COLUMN HAS GONE BAD. THIS IS VERY DANGEROUS AND COULD HAVE CAUSED A VERY SERIOUS ACCIDENT IF I DID NOT LEARN FROM THE FIRST RECALL. TWO TIMES WITH THE SAME PART AND PROBLEM. I DO NOT THINK THIS WAS FIXED AND A CONTINUED INVESTIGATION INTO THE STEERING COLUMN SHOULD EXIST.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER CALLED THE CONTACT ABOUT THE RECALL BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT
TAKATA RECALL, I WAS DRIVING ON THE FREEWAY WHEN MY CAR STARTED SHAKING VERY BAD AND MADE MY CAR SWERVE SO I GOT SCARED AND IT SHOOK FOR A WHILE FINALLY THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE MESSAGE "POWER ASSIST FAULT" SHOWED UP ON MY DASHBOARD.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
MY POWER STEERING HAS BEEN FREQUENTLY GOING OUT, PARTICULARLY WHEN I AM TRYING TO ACCELERATE MY VEHICLE. THE WHEEL BECOMES MORE DIFFICULT TO TURN AND I HAVE TO RESTART THE CAR TO RESET THE POWER STEERING ABILITY.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *DT *TR*JB
FLAT TOWING, ALL FOUR WHEELS ON GROUND, SMOKE COMING OUT FROM UNDER HOOD, TOWED IN TO DEALERSHIP, TOLD TRANSMISSION WAS BURNED UP. IT COULD HAVE CAUGHT ON FIRE IF LET GO. 86986 MILES ON 2011 ESCAPE. HAVE BEEN FLAT TOWING BEHIND MOTORHOME FOR MORE THAN FOUR YEARS. FORD MOTOR COMPANY SHOULD STAND BEHIND THIS.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING FAILED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BY AN UNKNOWN DEALER, BUT THE REPAIR WAS INSUFFICIENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SHAFT TORQUE SENOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000.
TRANSMISSION BROKE WHILE FLAT TOWING.
POWER STEERING FAILURE. (THERE IS A RECALL FOR THIS VEHICLE, HOWEVER FORD IS NOT HONORING MY SPECIFIC VEHICLE, YET THE SAME FAILURE IS OCCURING WITH MY VEHICLE.
FAILED POWER STEERING. THE ELECTRONIC POWER STEERING SYSTEM ON MY ESCAPE HAS STOPPED FUNCTIONING. I HAD JUST LEFT A PARKING LOT WHEN THE STEERING WHEEL ON THE CAR GOT VERY HARD TO TURN. IT WAS ACTING LIKE THE POWER STEERING PUMP HAD FAILED. SO, FEELING COMFORTABLE ENOUGH THAT I KNEW WHAT WAS WRONG, I DROVE HOME TO GET OUR OTHER VEHICLE. NOW AFTER DOING SOME RESEARCH, I FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A TRADITIONAL POWER STEERING PUMP, BUT RATHER AN ELECTRONIC SYSTEM. I AM SHOCKED THAT I MADE IT HOME NOW THAT I KNOW THAT THE SYSTEM WAS FIGHTING MY ATTEMPTS TO TURN, NOT JUST SIMPLY NOT SUPPLYING POWER ASSISTANCE. I UNDERSTAND THAT OTHER VINS OF MY VEHICLE HAD BEEN RECALLED DUE TO ISSUES WITH THIS SYSTEM, BUT MINE IS NOT COVERED. IT SEEMS TO ME THAT THIS RECALL SHOULD BE EXTENDED TO OTHER VINS OF ESCAPE. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE KNOWING THAT THIS. PRIOR TO THIS TOTAL FAILURE, WE HAD EXPERIENCED THE STEERING WHEEL VIBRATING AND MOTOR RPM REDUCTION. THIS LET ME TO THINK THAT IT WAS A TRADITIONAL POWER STEERING PUMP. I DID NOT TAKE ACTION BECAUSE NO WARNING CODES OR CHECK ENGINE LIGHTS WERE DISPLAYED AND I WAS NOT HEARING THE TELL TALE WHINE OF A FAILING POWER STEERING PUMP.
I BOUGHT AN RV LAST YEAR AND DECIDED TO PULL IT BEHIND MY RV. I CHECKED THE OWNERS MANUAL FOR INSTRUCTIONS ON WHAT PROCEDURE IN NEEDED TO DO TO PULL MY 2011 FORD ESCAPE ON ALL FOUR WHEELS BEHIND MY RV AND SO I FOLLOWED THE MANUAL INSTRUCTIONS AND DID SO. WELL I GOT ABOUT 300 MILES FROM MY HOUSE AND THE TRANSMISSION BURNS UP! I HAVE CONTACTED FMCO AND THEY ARE GIVEN ME THE RUN AROUND AND NOT WANTING TO TAKE FULL RESPONSIBILITY FOR MY TRANSMISSION WHICH I TOTALLY DISAGREE BECAUSE I FOLLOWED THE MANUAL INSTRUCTIONS.
STEERING GOES IN AND OUT MAKING I DIFFICULT TO STEER
TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT, THE LAST ONE ON 2/19/19 WHILE MY NEW DRIVING SON WAS ON THE WAY TO COLLEGE. I TOOK IT TO FORD 2/22/19 AND WAS TOLD IT WOULD BE $150 JUST TO DIAGNOSE AND MY CAR WAS NOT COVERED VIA VIN FOR THE CURRENT RECALL. I THEN TOOK THE VEHICLE TO NTB AND THEY DIAGNOSED ERROR CODE B2278 WHICH IS EXACTLY WHAT THE RECALL IS FOR. NTB REFERRED ME BACK TO FORD SINCE THEY SHOULD COVER THIS AND GAVE ME A LETTER SAYING SO. FORD STILL REFUSES TO COVER MY VEHICLE EVEN AFTER NUMEROUS PHONE CALLS. I JUST FINISHED MAKING AN APPOINTMENT WITH MY FORD SERVICE CENTER WHO ARE GOING TO CHARGE $600 TO REPLACE THE TORQUE SENSOR. THEY ARE ASKING FOR 1.5 DAYS TO REPAIR.
I DROVE FOR APPROX. 1 HR AND THEN STOPPED AT A GROCERY STORE, TURNING OFF MY VEHICLE. AFTER ABOUT 10 MINUTES, I WENT TO LEAVE AND STARTED MY VEHICLE AND LOST ALL POWER STEERING. THE VEHICLE REMAINED IN THIS STATE, FOR APPROX. 1 HR WHILE DRIVING HOME.
I WAS DRIVING DOWN THE ROAD AND THE CAR JUST DIED AND DID NOT START AGAIN AND I CANT FIGURE OUT WHATS WRONG WITH THE CAR BUT EVEN IN THE OFF ENGION SWITCH STILL WAS TRYING TO START ITS SELF SO I HAD TO REMOVE THE BATTERY CABLES SO IT WOULD STOP TRYING TO START AND WE CANT FIGURE OUT WHATS WRONG WITH IT STILL AND WE JUST SPENT 3500.00 TO GET THE TRANSMISSION REPLACED AND AT THIS TIME WE HAVE NO CLUE HOW TO FIX IT .
TRANSMISSION HAD TO BE REPLACED AT 128000.MILES AND COST US 3500.00 AND WE ONLY OWNED IT FOR LESS THAN A YEAR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE WHEEL BEARINGS WERE FAULTY ON THE DRIVER'S SIDE OF THE VEHICLE. WHILE DRIVING 55 MPH, THE WHEELS SHOOK AND AFFECTED THE ENTIRE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,500.
THIS WILL BE THE SECOND TIME I AM REPLACING WHEEL BEARING IN THE FRONT DRIVER SIDE WHEEL. THIS CAUSES THE WHEEL TO SHAKE. I CANT AFFORD TO CONTINUE TO PUT MONEY INTO A VEHICLE WITH SUCH LOW MILES AND EVERY 6 MONTHS. ALSO REAR WIPER MOTOR BURNT OUT DUE TO A LEAKY SEAL OR POOR SEAL FROM FORD.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FORD OF ORANGE (LOCATED AT 1350 W KATELLA AVE, ORANGE, CA 92867, (888) 721-6635) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER RECOMMENDED REPLACING THE ENTIRE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHEN MAKING TURNS, THE STEERING FAILED AND THE CONTACT WOULD LOSE CONTROL OF THE VEHICLE TEMPORARILY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
STOPPED AT A STOPPED SIGNED PULLED OUT SLOWLY TO THE RIGHT AND THE STEERING COMPLETELY LOCKED UP THEN CORRECTED A FEW SECONDS LATER. A WEEK LATER AT A STOP SIGN SLOWLY PULLED OUT TO THE RIGHT AND THE STEERING LOCKED UP AND I DRIFTED INTO ON COMING TRAFFIC WITH NO CONTROL AND HIT A CURB THEN STARTING STEERING CORRECTLY. I AM SO THANKFUL NO ONE WAS HURT OR WORSE. THE TRUCK WAS TAKEN THE SAME DAY TO THE LOCAL DEALERSHIP WHERE I PURCHASED IT AND HAVE IT SERVICED. I WAS TOLD THEY RECEIVED CODE B227B WHICH WHEN I RESEARCH FALLS UNDER THE FOLLOWING/ RECALL NUMBER 14V284000 RECALL DATE 05/29/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. CONSEQUENCE IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH I WAS TOLD MY VIN # IS NOT INCLUDED IN THIS RECALL.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO MANEUVER THE STEERING WHEEL AND DRIVE HOME SAFELY. THE DEALER (LYNCH FORD CHEVROLET INC, 410 US-30, MT VERNON, IA 52314, (319)-895-8500) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
TAKATA RECALL.... CHECKED VIN WITH NHTSA AND SAW RECALL INFORMATION. TODAY, I WOULD FEEL SAFER IF THIS ISSUE WAS FIXED.
POWER STEERING SENSOR DEFECTIVE. POWER STEERING FAILED AFTER MAKING A TURN 3 TIMES.
WHILE DRIVING, THE ABS AND TRACTION CONTROL ERROR LIGHTS APPEARED ON MY DASH FOLLOWED BY CLICKING NOISES. SHORTLY AFTER MY POWER STEERING STOPPED WORKING WHILE MY VEHICLE WAS IN MOTION. I WAS MAKING A TURN AT A MODERATE SPEED AND THE SUDDEN LOSS OF POWER STEERING ALMOST CAUSING ME TO CRASH. LUCKILY I WAS ABLE TO CONTROL THE VEHICLE BUT IT WAS EXTREMELY DIFFICULT AND I STRAINED MYSELF AND PULLED SEVERAL UPPER BODY MUSCLES IN THE PROCESS. I AM A SMALL WOMAN AND WAS BARELY ABLE TO MANUALLY TURN THE WHEEL. I HAVE DETERMINED THAT THE TORQUE SENSOR IS DEFECTIVE BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THIS PART. EVEN THOUGH MY VIN IS NOT SHOWING ITS ASSOCIATED WITH THE RECALL. IT IS A 2011 ESCAPE AND I BELIEVE THERE ARE MORE VEHICLES INCLUDING MINE, THAT SHOULD BE INCLUDED IN THIS RECALL. THE DEFECTIVE PART ALMOST CAUSE A TRAGIC ACCIDENT, AND ALTHOUGH I AVOIDED THAT, I DID INJURE MYSELF IN AN EFFORT TO STEER MY VEHICLE WITHOUT THE ASSIST OF THE POWER STEERING. SUBSEQUENTLY, THE POWER STEERING RANDOMLY ENGAGED TWICE WITHIN A WEEK OF IT ORIGINALLY GOING OUT. BOTH TIMES IT REINGAGED WHILE I WAS TURNING MY VEHICLE AND AGAIN THIS SUDDEN CHANGE ALMOST CAUSED A CRASH. I'VE NOW HAD TO PAY OUT OF POCKET TO REPLACE THIS PART AND I FEEL THIS SHOULD HAVE BEEN INCLUDED IN THE RECALL AND REPAIRED FREE OF CHARGE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS AT A STOP, THE STEERING LOST POWER WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BOB BELL FORD (410-766-3600, LOCATED AT 7125 RITCHIE HWY, GLEN BURNIE, MD 21061) WHO STATED THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
THERE HAVE BEEN SEVERAL INCIDENTS WITH THIS VEHICLE WHERE THE STEERING WHEEL WILL SEIZE AND LOSE OF ACCELERATION WHEN MAKING SHARP TURNS . DURING THESE INCIDENTS WE WOULD RESTART THE IGNITION AND THE STEERING WHEEL WOULD START WORKING AGAIN.
THE TRUCK HAS A LOSS OF ELECTRIC POWER STEERING. WHEN GOING IN SLOW SPEEDS, IT IS VERY DIFFICULT TO TURN. WHEN SPEED INCREASES, IT BECOMES LESS DIFFICULT TO TURN, HOWEVER IT IS STILL VERY DIFFICULT TO TURN. ON THE STREET FOR EXAMPLE, TURNING IN THE NEXT LANE CAN BE A BIT OF A HASSLE AND MAKING SHAP TURNS OR U-TURNS ARE IMPOSSIBLE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO IPSWICH FORD, INC. (105 COUNTY RD, IPSWICH, MA 01938, (978) 356-6850) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR MALFUNCTIONED. THE TORQUE SENSOR WAS REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,175.
LOSS OF POWER STEERING AND UNABLE TO STEER VEHICLE SAFELY. HAPPENS DURING TURNS AT SLOWER SPEEDS. FORD DIAGNOSTIC CODE # B2278=STEERING TORQUE SENSOR BAD. SAME PROBLEM WITH CURRENT RECALL # 14V284000. VEHICLE MADE AT SAME PLANT AS RECALLED VEHICLES. MY VIN SEEMS TO NOT BE INCLUDED FOR SOME REASON. PLEASE ADD SINCE IT IS EXACTLY THE SAME PROBLEM PLEASE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. WHEN THE CONTACT TURNED THE IGNITION OFF AND ON, THE STEERING WHEEL WORKED PROPERLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED CAR SEIZED 4 MORE TIMES WHILE DRIVING STRAIGHT ON THE SAME DAY. THE DIANOSIS AND REPAIR WAS DONE FOLLOWING BUSINESS DAY. STEERING SHAFT TORQUE SENSOR WAS REPLACED.*JB
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO TURN THE VEHICLE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR FAILED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000. *TT CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT DEALER AND HAD IT REPAIR AND WAS FINE UNTIL THERE WAS TRANSMISSION PROBLEM AND HAD THE CAR TOWED TO THE DEALER.*JB
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL SEIZED, WHICH CAUSED THE VEHICLE TO DRIVE ONTO A CURB. THE VEHICLE WAS RESTARTED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS TAKEN TO PLEASANTVILLE FORD (47 PLEASANTVILLE RD, PLEASANTVILLE, NY) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 165,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (PREMIER FORD OF BAY RIDGE, 152 58TH ST, BROOKLYN, NY 11220, (347) 578-7900) INDICATED THAT THEY ORDERED THE PART FOR THE REPAIR MONTHS AGO; HOWEVER, THEY DID NOT HAVE ANY AVAILABLE CERTIFIED TECHNICIANS TO PERFORM THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND WAS NOT ABLE TO BE TURNED. THE VEHICLE WAS TOWED TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800) 737-0435) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →