2011 Ford Escape complaints

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT GEAR, AND FAILED TO ENGAGE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION TORQUE CONVERTER FAILED AND THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT IN 2014, HIS VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AT FORD & LINCOLN OF SMITHTOWN (440 EAST JERICHO TURNPIKE, ST JAMES, NY 11780). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING MESSAGE FLASHED INTERMITTENTLY AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, WHERE HE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A RECALL REPAIR APPROVAL REQUEST WAS FILED HOWEVER THE REQUEST WAS DENIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT CONSUMER BELIEVES TORQUE SENSOR WAS THE ROOT OF THE PROBLEM.*JB

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING CEASED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. *TR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN A SEMI TRUCK PASSED THE VEHICLE THE HOOD CAME UP WITHOUT WARNING, CAUSING THE HOOD TO HIT THE WINDSHIELD. THE CONTACT STATED THAT NO ONE HAD PREVIOUSLY OPENED THE HOOD PRIOR TO THE FAILURE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERPENTINI CHEVROLET BUICK OF ORRVILLE (1107 N MAIN ST, ORRVILLE, OH 44667) WHERE IT WAS AWAITING DIAGNOSES. THE CONTACT STATED THAT THE DEALER INFORMED HE OF NO OPEN RECALL FOR THE FAILURE HOWEVER, SHE RESEARCHED THE FAILURE ON-LINE AND FOUND MULTIPLE COMPLAINTS FOR THE SAME HOOD LATCH FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *JS

MY 2011 FORD ESCAPE IS PURCHASED FROM A PREVIOUS OWNER WHO HAD A RECALL PREFORMED BACK IN 2014. THE RECALL WAS FOR THE ELECTRIC POWER ASSIST SYSTEM. THE DEALERSHIP DID NOT FIX THE PROBLEM CORRECTLY. YEARS LATER I HAVE A MAJOR PROBLEM WITH MY STEERING WHEEL SHACKING AND KNOW I CAN BARELY TURN THE WHEEL. BOUGHT INTO THE SAME DEALERSHIP WHERE THE RECALL WAS ORIGINAL PERFORMED AND THEY SAID I WOULD HAVE TO PAY 800.00 TO GET FIXED BECAUSE THE RECALL IS CLOSED. PLEASE HELP ME WITH THIS PROBLEM. REGARDLESS OF MILEAGE OR AGE IF THE VEHICLE YOU SOUND THINK THAT SAFETY WOULD BE THE FIRST PRIORITY FOR THE CONSUMER. I HAVE OWNED FORDS IN THE PAST BUT HAVE NEVER HAD THIS KIND OF PROBLEM. PLEASE HELP ME GET THIS MAJOR USSUE FIXED. VEHICLE STEERING WHEEL WOULD SHACK IN PLACE AND WHILE DRIVING ABOUT A WEEK AFTER THE SHACKING THE VEHICLE STOPPED SHAKING BUT YOU CAN BARELY STEER THE STEERING WHEEL TO DRIVE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN HIS WIFE ATTEMPTED TO DRIVE THE VEHICLE, THERE WAS NO POWER STEERING. THE FAILURE RECURRED TWICE. THE CONTACT ATTEMPTED A SECOND TIME AND THE VEHICLE OPERATED AS INTENDED. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD AND LINCOLN OF SMITHTOWN LOCATED AT (440 EAST JERICHO, TURNPIKE, ST JAMES, NY 11780). THE POWER STEERING WAS DIAGNOSED BY DEALER AND DETERMINED THAT POWER STEERING GEAR HAD TROUBLES AND THE STEERING COLUMN WOULD NEED TO BE REPLACED. DEALER SAID THAT MOST 2008 TO 2011 FORD ESCAPES HAVE BEEN RECALLED FOR THIS ISSUE BUT CONSUMER'S VEHICLE DID NOT FIT THE PARAMETERS. THE STEERING COLUMN WAS REPLACED BY SMITHTOWN FORD AND CONSUMER WAS CHARGED FOR THE REPAIR. CONSUMER ATTACHED THE PAPER WORK FROM DEALER SHOWING THIS INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. *LN*JB*DT*JB

FIRST POWER DOOR LOCKS QUIT WORKING, NEXT TAIL GATE WON'T OPEN, TIRE PRESSURE DASH LIGHT WARNING COMES ON YET THERE ARE NO PROBLEMS. CHECK MOTOR DASH LIGHT GOES ON AND OFF OFTEN YET THEY FIND NO PROBLEM. LATEST IS POWER STEERING WENT OUT WITH NO WARNING WHILE DRIVING AGAIN PLUGGED INTO CHECKING MACHINE NO PROBLEM. STEERING WHEEL SHAKES CONTINUOUSLY WHILE STOPPED. AND BELIEVE SUSPENSION IS GIVING OUT. NOT A CAR THAT I WOULD RECOMMEND TO ANYONE. HAS HORRIBLE BLIND SPOTS. ALL OCCURRENCES HAPPEN WHILE DRIVING OR STATIONARY. ALL THIS HAS HAPPENED IN THE LIFE OF OUR OWNERSHIP. STEERING WAS YESTERDAY FEB 26,2020

POWER STEERING FAILURES RELATED TO ELECTRICAL POWER STEERING COLUMN. IT CUTS OUT INTERMITTENTLY AND HAS FAILED WHILE DRIVING. RESTARTING THE CAR SOMETIMES FIXES ISSUE. FORD HAS STATED OTHER 2011 FORD ESCAPES HAVE A RECALL FOR THE POWER STEERING SYSTEM- THIS VEHICLE IS NOT RECALLED.

THE STEERING WHEEL IS SHAKING WHEN DRIVING AND WHEN IN PARK. NOT SURE IF SAFE TO DRIVE

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK FUEL FILL INLET MESSAGE WAS DISPLAYED. THE OIL WARNING LIGHT WAS ILLUMINATED. CAPITOL CITY FORD 8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219 317) 898-0700, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

THE ABS BRAKING SYSTEM ON THE FORD ESCAPE HYBRID FAILED UNEXPECTEDLY AND WITHOUT WARNING AT ONLY 60K MILES. THE VEHICLE WAS IN MOTION, AND ALL THE LIGHTS CAME ON AT ONCE AND THE SYSTEM READ "CHECK BRAKES." THE BRAKES FELT LOOSE, AND I TOOK IT A MECHANIC THE NEXT DAY. THEY THOUGHT THAT PRESSURE WAS GETTING SENT UNEVENLY TO BOTH SIDES OF THE VEHICLE, SO THEY FLUSHED THE BRAKES. HOWEVER, THEY DISCOVERED TOTAL ABS FAILURE, AND A $3000 FIX ASSOCIATED WITH IT. THIS IS A KNOWN ISSUE ALL OVER THE INTERNET. THERE ARE FACEBOOK GROUPS ADVOCATING FOR A RECALL OF THIS VEHICLE. WE WERE LUCKY THAT WE DIDN'T CRASH INTO SOMEONE. THE BRAKES ONLY WORK IF YOU APPLY EXTREME FORCE TO THEM, AND EVEN THEN THEY GET LOOSE AND THE CAR STARTS TO ROLL AWAY. THESE ISSUES ARE BECOMING EXTREMELY PREVALENT NOW IN 2020 THAT THE 2008-2011 ERA OF THIS HYBRID IS GETTING A BIT OLDER. THAT BEING SAID, THIS MODEL ONLY HAS 60K MILES ON IT AND SHOULD NOT HAVE HAD BRAKE FAILURE. HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPEHYBRID/BRAKE-ABS-WARNING-LIGHT-PROBLEMS.PHP HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/5850/FORD/ESCAPE-HYBRID/FORD-ESCAPE-HYBRID-BRAKE-PROBLEMS/P4

THE LAST TWO TIMES I'VE DRIVEN THE VEHICLE, THE POWER STEERING HAS FAILED INTERMITTENTLY.. WHEN IT FAILS, THE CAR BECOMES VERY DIFFICULT TO STEER. FAILED AND RETURNED 4 TIMES IN A 3 MILE TRIP. TWICE WHILE GOING STRAIGHT AT 35MPH AND TWICE WHILE TURNING AT 10MPH OR LESS.

CARRIER BEARING DRIVE SHAFT ASSEMBLY CAUSING SEVERE VIBRATION UPON EXCELERATION AND AND LETTING OFF THE GAS PEDDLE ALSO IGNITION ISSUE PUT KEY IN TURN ON CRANKING SEVERAL TIMES BEFORE STARTING UNLESS KEY IS TURNED BACK MY ESCAPE HAS 70,000 MILES ON IT I SHOULD NOT BE HAVING THESE ISSUES.MY ENGINE LIGHT IS ON AND VEHICLE VIBRATION IT HAS NEW TIRES, I REPLACED TIE RODS, BEARINGS, IN FRONT ALL NEW BRAKES THIS VEHICLE HAS BEEN A BIG DISAPPOINTMENT I HAVE PUT A LOT OF MONEY INTO IT AND ONLY 70,000 MILES FOR A 2011.PLEASE HELP ME OUT WITH THIS SITUATION THIS IS THE FIRST FORD I HAVE EVER OWNED I AM NOT A HAPPY CUSTOMER.

THE POWER STEERING WENT OUT WHILE DRIVING.

POLICE REPORT; BRUNSWICK, OH 2002113 1/16/2020 UNIT 2 WAS TRAVELING NORTH ON MARKS ROAD. UNIT 3 WAS SOUTH BOUND ON MARKS ROAD ATTEMPTING TO MAKE A LEFT TURN ONTO SLEEPY HOLLOW ROAD. UNIT 1 WAS TRAVELING SOUTH BOUND ON MARKS ROAD. UNIT 1 CROSSED LEFT OF CENTER TO AVOID HITTING UNIT 3. UNIT 1 STRUCK THE REAR LEFT CORNER OF UNIT 3 AND THEN STRUCK UNIT 2 HEAD ON. DRIVER AND PASSENGER OF UNIT1 REPORTED NO INJURIES, THEY WERE CLEARED BY EMS. DRIVER AND PASSENGER OF UNIT 2 REPORTED INJURIES AND WERE TRANSPORTED TO SOUTHWEST GENERAL (ER) BRUNSWICK CAMPUS. DRIVER OF UNIT 3 REPORTED NO INJURIES. THE DRIVER OF UNIT 1 WAS SITED IN VIOLATION OF ORC 4511.21A ASSURED CLEAR DISTANCE (SPEED). CITATION NUMBER; T44852 THE AIRBAGS IN UNIT 2 DID NOT DEPLOY. AIR BAGS IN UNIT 1 DEPLOYED FRONT AND SIDES. INSURANCE CLAIM NUMBER: PROGRESSIVE 205164024 CAR HAS BEEN RELEASED TO INSURANCE COMPANY. TITLE HAS NOT BEEN SIGNED OVER TO THEM YET. TRANS-COUNTY TOWING, 585 STATE STREET, MEDINA, OH (216-407-5282) SAID THE CAR WAS TOTALED. INSURANCE COMPANY HAS NOT REPORTED THEIR RESULTS OF INSPECTION. I HAVE PHOTO OF CARS AND INJURIES BUT DON'T KNOW HOW TO DOWNLOAD THEM. POLICE ALSO TOOK PHOTOS.

I HAVE ONLY OWNED MY PRE-OWNED VEHICLE FOR 3 YEARS AND HAVE HAD TO REPLACE DRIVER SIDE FRONT BEARING 2X'S, REAR WIPER MOTOR TWICE AND NOW VEHICLE WILL STALL WHILE IN MOTION AND AT STOPS FOR TRAFFIC LIGHTS. I HAVE ALWAYS DRIVEN FORDS AND FEEL THAT THIS IS SOMETHING WITH THE ASSEMBLY LINE BECAUSE I LEARNED OF ANOTHER FROM THE SAME ASSEMBLY LINE THAT HAD THE SAME PROBLEMS.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CHAMPION FORD SALES INC. 2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500, TO BE DIAGNOSED. THE DIAGNOSTIC TEST WAS PERFORMED HOWEVER, NO MENTION OF THE POWER STEERING WAS LISTED IN THE DIAGNOSTIC REPORT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

DRIVING THROUGH MY NEIGHBORHOOD LAST NIGHT MY STEERING WHEEL LOCKED UP

WHILE DRIVING MY 2011 FORD ESCAPE THE STEERING BECAME HARD TO TURN. THERE WAS NO WARNING. JUST NO LONGER TURNED PROPERLY. I WAS DRIVING ON A HIGHWAY DONG ABOUT 55 MILES AN HOUR. IF IT HAPPENS WHILE TURNING WITHOUT WARNING THERE WOULD BE AN INCREASE RISK OF CRASHES.

VEHICLE LOOSES POWER STEERING WHILE DRIVING

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN POWER STEERING ABILITY AND DRIVE HOME. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO TOOK THE VEHICLE TO MONADNOCK FORD (119 MONADNOCK HWY, SWANZEY, NH 03446) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,009. *DT*JB

ON DECEMBER 22, 2019 AT APPROXIMATELY 6 PM, OUR SON WAS LOADING GROCERIES HE HAD JUST PURCHASED INTO THE BACK OF THE ESCAPE, WHEN HE CLOSED THE REAR LIFT GATE WINDOW, IT SIMPLY SHATTERED INTO SMALL PIECES. MY SON SUFFERED A SMALL ABRASION ON ONE KNUCKLE BUT IT COULD HAVE BEEN MUCH WORSE. THERE HAD BEEN NO CRACKS OR OTHER SIGNS OF DEFECT IN THE WINDOW. THERE IS A FORD TECHNICAL SERVICES BULLETIN (TSB-11-2-9) ON THIS ISSUE BUT WHEN WE CALLED A LOCAL FORD DEALERSHIP AND MENTIONED THE TSB, THEY SAID THAT FORD WOULD NOT PAY T O FIX IT AND THAT THE TSB WAS MERELY INSTRUCTIONS TO THE SERVICE TECHNICIANS ON HOW TO FIX IT. THIS IS BULL. WE ARE AWARE THAT NHTSA HAS RECEIVED MORE THAN 40 COMPLAINS ON THIS ISSUE. OUR SON WAS INJURED, THIS IS A KNOWN SAFETY DEFECT AND FORD SHOULD BE HELD RESPONSIBLE. THE VEHICLE WAS STATIONARY WITH THE ENGINE TURNED OFF WHEN THIS HAPPENED.

WHILE DRIVING MY STEERING WHEEL LOCKS UP AND I HAVE TO PULL OVER AND TURN THE TRUCK OFF AND RESTART IT IN ORDER TO GAIN MOVEMENT IN STEERING WHEEL

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ACCELERATING FROM A STOP, THE POWER STEERING MALFUNCTIONED. THE FAILURE OCCURRED INTERMITTENTLY AND WORSENED WHILE DRIVING LOW SPEEDS. THE VEHICLE WAS TOWED TO KEN GRODY FORD BUENA PARK (6211 BEACH BLVD, BUENA PARK, CA 90621, (888) 263-7926) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED, PARTS WERE REPLACED AND COMPLETED. THE REPAIRS COST $3,000. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 110,000. *BF CONSUMER STATED WHILE EXITING FROM THE INTERSTATE VEHICLE WENT FROM 65 MPH TO 0 MPH A GRADUAL DECELERATION AND THE ELECTRONIC POWER STEERING STOPPED WORKING. CONSUMER TRIED TO RESTART THE CAR SERVERAL TIMES TO NO AVAIL.*JB

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A LEFT TURN FROM A TRAFFIC LIGHT, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED BY PHONE AND STATED THAT THE REPAIR WOULD TAKE THREE HOURS AND WOULD COST APPROXIMATELY $800. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

ELECTRIC POWER STEERING GOES OUT ALL OF A SUDDEN WHILE I'M DRIVING. I HAVE TO MAN HANDLE THE WHEEL TILL IT COMES BACK AND IT ALMOST CAUSED A COUPLE OF BAD ACCIDENTS. I DON'T LIKE FEELING UNSAFE DRIVING A CAR I'M PAYING FOR ESPECIALLY WITH MY KIDS IN IT. TOOK IT TOO THE DEALERSHIP TO GET DIAGNOSED AND MY TORQUE SENSOR IN THE STEERING COLUMN HAS A BAD CONNECTION, AND CAN CAUSE THE WHEEL TO LOCK UP. THE MOST FRUSTRATING PART IS MY PARTICULAR VIN IS NOT COVERED WITH THE RECALL FOR THE EXACT SAME ISSUE WITH OTHER 2011 FORD ESCAPES. I DON'T HAVE $700 TO DISH OUT AT ALL TIMES WORKING FOR THE ARMY. WOULD BE AWESOME IF THE RECALL WOULD COVER ALL 2011 ESCAPES SO I CAN GET THE ISSUE FIXED AND MY FAMILY DOESN'T HAVE TO STRESS ABOUT IT ANYMORE.

WHILE DRIVING DOWN THE ROAD THE BATTERY LIGHT CAME ON. THEN ALL THE SUDDEN THE STEARING WHEEL GOT TIGHT AND I COULDNT STEER THE CAR. THEN I TURNED CAR OFF STARTED IT AGAIN AFTER A FEW MINUTES THE BATTERY LIGHT LITE UP AND THE STEARING WAS LOCKING UP NOT LETTING ME TURN .VERY SCAREY CAUSE ALMOST HAD AN ACCIDENT AND NOTHING WAS DISPLAYED SAYING ANYTHING ABOUT STEARING OR BATTERY LOW...

THIS VEHICLE HAD A RECALL REGARDING THE FUEL DELIVERY MODULE REPAIRED IN MAY 2019 (BY CHAPMAN FORD IN HORSHAM, PA), JUST BEFORE I BOUGHT THE CAR IN JUNE. IN LATE AUGUST 2019, THE CAR WAS HAVING DIFFICULTY STARTING. I BROUGHT IT TO MY LOCAL FORD DEALERSHIP (FULLERTON FORD IN SOMERVILLE, NJ). THEY INSISTED CHAPMAN FORD DID A POOR JOB WITH THE RECALL REPAIR (SPECIFICALLY CONNECTING THE FUEL PUMP) AND FORD CORPORATE AUTHORIZED FULLERTON TO FIX CHAPMAN'S POOR WORK (FREE OF CHARGE FOR ME). A FEW DAYS AGO, THE VEHICLE FAILED TO START EVEN WHEN JUMP STARTED. THE LOCAL FORD DEALERSHIPS (MALOUF FORD IN NORTH BRUNSWICK, NJ AND FULLERTON FORD) SAID THEY DIDN'T HAVE AN OPENING TO WORK ON THE CAR FOR 3 WEEKS. I WANTED TO TAKE THIS VEHICLE TO A FORD DEALERSHIP BUT I CAN'T AFFORD TO BE OUT OF A VEHICLE FOR 3 WEEKS SO I TOOK THE CAR TO A PRIVATE SHOP (QUALITY AUTO CENTER IN FRANKLIN PARK, NJ) . THE PRIVATE SHOP DIAGNOSTICALLY PROVED THE FUEL PUMP NO LONGER WORKS. THE PRIVATE SHOP REPLACED THE FUEL PUMP AND THE VEHICLE NOW WORKS AGAIN. THIS IS INDEED AN OLDER VEHICLE, BUT I THINK THE TIMING IS ESPECIALLY SUSPICIOUS THAT THE FUEL PUMP FAILS SHORTLY AFTER IT HAS BEEN HANDLED MULTIPLE TIMES FOR RECALL REPAIR. FURTHERMORE, CHAPMAN FORD WAS DEEMED BY FORD CORPORATE TO DO A SUBPAR RECALL REPAIR. I CALLED FULLERTON FORD AND FORD CORPORATE ABOUT POTENTIAL LIABILITY BUT THEY DIDN'T SEEM INTERESTED TO ENTERTAIN BECAUSE I WASN'T ABLE TO BRING MY CAR TO THE DEALERSHIP FOR INSPECTION.

CAR WAS BEING DRIVEN WHEN ELECTRONIC STEERING WHEEL COMPLETELY LOCKED UP. CAR WAS TURNED OFF. WHEN CAT WAS RESTARTED IT WORKED FOR A COUPLE OF MILES THEN THE SAME THING HAPPENED WHILE TURNING LEFT WHICH ALMOST RESULTED IN A DANGEROUS ACCIDENT. THING SAME SEQUENCE HAPPENED 3 MORE TIMES JUST TRYING TO GET THE CAR HOME. CONTACTED FORD ( THERE IS A RECALL) BUT WAS TOLD MY CAR'S VIN IS NOT RECALLED EVEN THOUGH IT HAS THE EXACT SYMPTOMS OF THE RECALLED VEHICLES. TWO FORD DEALERSHIPS TOLD ME MANY CUSTOMERS ARE HAVING THE SAME ISSUES WITH THEIR ESCAPES AND FORD NOT TAKING RESPONSIBILITY. I DO NOT FEEL SAFE DRIVING THIS VEHICLE

TRANSFER CASE OVERHEATING AND DUMPING LUBRICANT ON TRANSMISSION/DRIVERS SIDE AXLE SPRAYING ALL OVER.

WAS MAKING A RIGHT TURN INTO AN INTERSECTION AND STEERING WHEEL SUDDENLY BECAME DIFFICULT TO TURN, RENDERING THE VEHICLE UNABLE TO MAKE A SUCCESSFUL TURN. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. VEHICLE STEERING WHEEL REMAINED STIFF FOR REMAINDER OF DRIVE AND VEHICLE WAS NOT ABLE TO MANEUVER AS EFFECTIVELY. REQUIRED MUCH MORE FORCE TO TURN STEERING WHEEL. NO MOTOR VEHICLE ACCIDENT ASSOCIATED.

WHILE DOING THE LAST SEVERAL SERVICES ON MY ESCAPE, I'VE NOTICED THE FRONT CRADLE/CROSSMEMBER SEVERELY RUSTED, BUT NOT RUSTED THROUGH. ON THIS LAST SERVICE,(10/22/19) I NOTICED TWO SPOTS RUSTED THROUGH, VERY SIMILAR TO THE RECALL ON THE PREVIOUS BODY ESCAPES.

WHEN MAKING A RIGHT HAND TURN AT SLOW SPEED THE POWER ASSIST STOPS WHILE THE VEHICLE IS STILL ON. THIS HAS HAPPENED 4 TIME IN THE PAST MONTH. TURNING OFF THEN BACK ON ALLOWED ME TO CONTINUE ON. THE DEALER INFORMED ME THERE WAS NO RECALLS ON MY ESCAPE FOR THIS ISSUE BUT IN SEARCHING I FOUND RECALL #14V284000 THAT MIRRORS MY EXACT PROBLEM. I CURRENTLY HAVE 113K ON THE CAR.

WHEN TRUCK HAS A FULL OR EVEN HALF TANK , ALWAYS SMELL A LOUD GAS SMELL COMING FROM TRUCK. GAS SMELL SO LOUD CAN NOT HAVE TRUCK PARKED IN GARAGE DUE TO FUMES. ALSO WITH BRAKES, WHEN FORCED TO STOP IMMEDIATELY THE BRAKES MAKE A WEIRD SOUND AND WONT LOCK PROPERLY.

ESCAPE WOULD NOT START ON 10/14/19. MADE CLICKING NOISE BUT WOULD NOT TURN OVER. CHECKED BATTERY WHICH INDICATED LOW VOLTAGE. REPLACED BATTERY ON 10/15/19. ON 10/17/19, ATTEMPTED TO START CAR. ALL LIGHTS CAME ON BUT NO SOUND WAS HEARD AND ENGINE WOULD NOT TURN OVER. CHECKED NEW BATTERY WHICH WAS WITHIN LIMITS. CHECKED SYMPTOMS ONLINE AND FOUND ISSUE TO BE FAULTY NEUTRAL SAFETY SWITCH. UPON FURTHER SEARCH, FOUND NUMEROUS OWNERS OF 2008-2012 FORD ESCAPE AND MERCURY MARINERS HAVE THE SAME ISSUE. WOULD LIKE TO KNOW WHY THIS IS NOT A FACTORY RECALL IF IT IS HAPPENING THIS OFTEN.

TWICE IN THE LAST FEW MONTHS THE POWER STEERING GOES OUT WHEN TURNING SLOWLY. I WAS DRIVING ABOUT 15MPH WHEN I TURNED TO THE RIGHT AND FELT THE STEERING LOCK UP MAKING IT DANGEROUS AND NEARLY IMPOSSIBLE TO GET TO A SAFE PARKING PLACE. ONCE I DID, I POWERED THE CAR OFF FOR A MIN AND BACK ON. IT RESUMED AS NORMAL. IT IS DANGEROUS AND SCARY TO BE DRIVING WITH MY FAMILY. I NO LONGER TRUST THIS VEHICLE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE IN THE MIDDLE OF THE ROAD IN ORDER FOR THE STEERING WHEEL TO RESUME NORMAL OPERATION. THE FAILURE CONTINUED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS TAKEN TO BONNELL MOTORS INC (LOCATED AT 353 CAMBRIDGE ST, WINCHESTER, MA 01890, (877) 729-9700) WHERE THE SAME DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.

DRIVING TO AN APPOINTMENT STARTED INTO A CURVE IN ROAD WHEN POWER STEERING FAILED IN VEHICLE. COULD BARELY CONTROL VEHICLE TO GET OFF OF ROAD. NO WARNING, NOISES OR LIGHTS CAME ON. VERY SCARY. CHECKED FOR RECALLS AND WAS TOLD MY VEHICLE VIN NUMBER IS NOT INCLUDED BUT THE YEAR AND MODEL DO HAVE A RECALL ON STEERING PROBLEMS.

ELECTRIC POWER STEERING HAS A RECALL BUT FORD IS UNABLE TO LOCATE INFORMATION STATING A RECALL ON THE CAR. ELECTRIC STEERING GAVE OUT MULTIPLE TIMES BUT FORD REFUSED TO FIX THE ISSUE, EVEN THOUGH IT WAS RECALLED IN 2014

STEERING DIED WHILE OPERATING VEHICLE. WAS ABLE TO AVOID INCIDENT AND RESTARTING CAR APPEARED TO FIX ISSUE AT THE TIME. DEALER INDICATED EXACT SAME ERROR CODE B2278 AND REPAIR AS INDICATED BY RECALL 14S05. HOWEVER, THIS VIN NOT INCLUDED IN THAT RECALL AND MANY CALLS TO FORD AND AN OPEN CASE ARE USELESS. HAVE GRAVE CONCERN FOR FUTURE FAILURES.

ALL THE SUDDEN WHILE DRIVING LOST TOTAL POWER STEERING AND COULD HARDLY TURN THE WHEEL AT ALL. ONCE I GOT IT STOPPED AND SHUT OFF FOR A FEW MINUTES, POWER STEERING WAS FINE WHEN I CRANKED BACK UP. HAS HAPPENED AGAIN WHILE DRIVING LATER. THIS IS THE EXACT SAME ISSUES REPORTED ON THE 2008-2011 FORD ESCAPES TORQUE SENORS THAT WAS RECALLED. IT NEEDS TO BE RECALLED ON THE 2011-2012 MODELS AS WELL.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN, CAUSING HER TO BUMP INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE INTO A PARKING SPOT. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT'S WIFE MANAGED TO DRIVE THE VEHICLE HOME. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AUTONATION FORD BELLEVUE (LOCATED AT 411 116TH AVE NE, BELLEVUE, WA 98004, (425) 243-5203) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED AND THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000.

TURNING TO LEAVE A PARKING LOT AND HAD NO POWER STEERING,REMOVED ERROR CODE AND POWER STEERING STARTED WORKING.

POWER STEERING STOP WORKING SUDDENLY, CHECK ONLINE AND FORD ISSUE A RECALL ON 2014 BUT LOCAL DEALERSHIP DOES NOT RECOGNIZE MY VEHICLE AS ONE AFFECTED.

"TAKATA RECALL" ON MAY 11TH 2019, MY AUNTIE AND I WERE INVOLVED IN A ACCIDENT THAT WAS NO FAULT OF MY OWN. A BLACK TOYOTA STOP IN FRONT OF WHEN US, I HIT THE BRAKES ON IMPACT, THE AIRBAGS DEPLOYED AND BLOWUP IN MY FACE, KNOCKING OUT ONE OF MY CROWNS AND SHIFT MY TEETH, I WENT TO THE DENTIST OFFICE AFTER LEAVING THE HOSPITAL, THE DOCTOR TOLD ME I SWALLOWED PARTICLES AND MY LEFT SIDE OF MY FACE WOULD NOT STOP HURTING, I ALSO LET THE DENTIST KNOW THE AIRBAG BLOWUP IN MY FACE, HE FOUND MY ROOT CANAL WAS FRAMED IN HALF, IN ORDER TO FIX THE PROBLEM I WOULD HAVE TO PAY 12,000.00 OF MY OWN MONEY TO REPAIR THE TOOTH AND OTHER DAMAGE TEETH THAT WERE SHIFTED OR I WOULD LOOSE THEM IN THE FUTURE, I HAVEN'T SMILED SENSE.I WAS DRIVING NORTH BOUND ON HIGHWAY THEY WERE TRAVELING EAST BOUND AT A FOUR WAY CROSSING INTO A GAS STATION.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE POWER TRAIN INDICATOR ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. *BF VEHICLE WAS TAKEN TO VALLEY FORD (WAVERLY, OH) WHERE THE THROTTLE BODY WAS REPLACED UNDER THE MANUFACTURER'S WARRANTY. CONSUMER NOTICED THAT THE AIR FILTER HOSE KEPT COMING OFF BECAUSE IT WAS TOO SHORT. CONSUMER STRETCHED THE HOSE TO KEEP IT FROM COMING OFF. CONSUMER STATES THAT THIS MIGHT BE THE CAUSE OF THE THROTTLE BODY FAILURE. *DL

FRONT-RIGHT BRAKE DISC LOCKED UP ON AUGUST 21ST, 2019. IT ALSO MADE SMOKE. AFTER ONE HOUR, IT CAN DRIVE AGAIN. NOW IT ALWAYS MAKES BIG NOISE WHEN I PARK.

A KNOWN COMMON PROBLEM ON 2001-2012 FORD ESCAPE AWD MODELS: THE TRANSFER CASE ON AWD MODELS IS MOUNTED NEAR THE EXHAUST WHICH BAKES AND DRIES LUBRICATION GREASE IN THE TRANSFER CASE RESULTING IN BEARING FAILURE AND LOCK-UP CONDITIONS WHICH CAN CAUSE A CRASH AT HIGHWAY SPEEDS.

CITY DRIVING 35 MPH, NO POWER STEERING WHEN TURNING IN EITHER DIRECTION. SHUT CAR OFF, WAITED 5 MINUTES, RESTARTED. STEERING OKAY. HAPPENED AGAIN ON THE WAY HOME. NO WARNING LIGHTS ON DASH, NO NOISES, CAR SOUNDED LIKE IT WAS RUNNING FINE. 145000 MI.

I HAVE HAD ISSUES WITH A CHECK ENGINE LIGHT THAT LIGHTS UP ALL THE TIME ON THE CAR. IT WILL ALSO SAY "CHECK FUEL FILL INLET" WHEN I PUMP GAS. THE CODE READS P0455 WHICH MEANS THE ENGINE COMPUTER RECOGNIZES A LARGE LEAK IN THE EVAPORATIVE EMISSION CONTROL SYSTEM (EVAP). THE VEHICLE'S EVAP SYSTEM IS SEALED, IT'S MAIN PURPOSE IS TO PREVENT GASOLINE VAPORS IN THE FUEL TANK FROM ESCAPING INTO THE ATMOSPHERE. I AM NOT SURE IF ONE OF THE RECALLS PERTAINS TO THIS, BUT THIS IS AN ONGOING PROBLEM FOR ME. SO MUCH SO, THAT I HAVE STOPPED DRIVING THE CAR IN FEAR FOR MY SAFETY AND MY FAMILY.