DRIVING ON THE INTERSTATE WHILE DRIVING 65MPH AND LOST POWER STEERING, (TRACTION CONTROL LED CAME ON) AND RIGHT TURN SIGNAL QUIT WORKING ALL TOGETHER - HAD TO HOLD IT TO PULL OFF THE SIDE OF THE ROAD. I HAVE ALREADY FIXED THIS ISSUE BEFORE, 4 YEARS AGO, FOR $2000. THEY QUOTED ME $2400 AGAIN, EVEN THOUGH THERE SEEMS TO BE A RECALL FOR THIS ISSUE WITH FORD ESCAPES (14S05), JUST NOT FOR MY VIN.
2011 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE POWER STEERING ASSIST FAILED ON MY 2011 FORD ESCAPE. STATIONARY WHEN HAPPENED. SO, FRUSTRATED THAT I CANT STEER IT AND HAVE TWO KIDS I NEED TO TOTE AROUND BUT ITS VERY UNSAFE AND I CANT DRIVE IT WITH MY KIDS IN THE CAR FOR SAFETY CONCERNS. ALSO MY FUEL INTAKE FAILED AND A WARNING LIGHT IS ON FOR IT. I READ THAT BOTH OF THESE EXACT ISSUES HAVE BEEN RECALLED ON THIS MODEL. PLEASE HELP.
I HIT A BUMP IN THE ROAD AND WHEEL ON PASSENGER SIDE OF VEHICLE WHEN UP INTO WHEEL WELL. ALMOST HIT ONCOMING TRAFFIC WHEN I LOST ALL STEERING. I TOOK IT TO THE FORD DEALERSHIP VIA TOW TRUCK AND WAS TOLD THAT THE FRONT SUBFRAME WAS COMPLETELY ROTTEN AT 87,000 MILES DRIVER SIDE IS NOT FAR FROM BREAKING I WAS TOLD REPAIRS WOULD COST AS MUCH AS THE VEHICLE IS WORTH
I HAVE CALLED FORD MANY TIMES, AS I HAVE THE SAME PROBLEM ALL THE TIME, IT SHOWS THAT MY CAR HAS AN EVAPORATIVE EMISSION SYSTEM LEAK CODE P0457. THIS IS THE 4TH TIME THAT SHOWS THE SAME PROBLEM EVEN AFTER 'FIXING'. FORD ESCAPE HAD THIS RECALL IN 2016 BUT FOR SOME REASON I WAS NOT SENT A NOTICE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT SLOWER SPEEDS THE POWER STEERING INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DON HINDS FORD INC (12610 FORD DR, FISHERS, IN 46038) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE STEERING COLUMN. THE CONTACT THEN TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MECHANIC THEN REFERRED HER TO THE MANUFACTURER WHO INFORMED HER THAT THE VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated vehicle was under construction during recall.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING CEASED. THE VEHICLE WAS TOWED TO THORNHILL FORD (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508) WHO INFORMED THE CONTACT THAT THE STEERING WHEEL LOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE STEERING WHEEL MAKING A CLICKING SOUND. ADDITIONALLY, IT WAS MORE DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
WHILE DRIVING UPHILL ON THE ENTRANCE TO MY COLLEGE CAMPUS THE STEERING WHEEL FROZE AND I LOST ABILITY TO STEER THE VEHICLE. IT WAS VERY DIFFICULT TO TURN THE WHEEL TO GET IT INTO A PARKING SPOT. THANKFULLY I WASN'T ON THE GARDEN STATE PKWY WHEN THIS HAPPENED. I NEEDED TO HAVE IT TOWED BECAUSE IT WAS UNDRIVEABLE TO MY REPAIR SHOP FROM MY SCHOOL CAMPUS IN MONTCLAIR, NJ TO MONROE TWP, NJ. MY MECHANIC DID A DIAGNOSTIC AND ADVISED THERE WAS A RECALL (NHTSA CAMPAIGN 14V28400) AND FORD'S RECALL NUMBER 14S05. AFTER CONTACTING THE DEALER ABOUT THE RECALL I WAS ADVISED THERE WAS NO OPEN RECALL. MY LOCAL REPAIR SHOP ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR DIAGNOSTIC. THEY TOO ADVISED NO RECALL AND ADVISED REPAIRS WILL COST $2700. WHY WOULD A RECALL COME UP ON VEHICLEHISTORY.COM AND SPECIFICALLY STATE 2011 FORD ESCAPE AND THIS NOT BE ELIGIBLE FOR MY VEHIICLE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE FROM A PARKED POSITION, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING STARTED WORKING AS DESIGNED. THE FAILURE RECURRED WHILE THE VEHICLE WAS AT A RED LIGHT. THE LIGHT TURNED GREEN AND THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE VEHICLE LOSS POWER STEERING ASSIST. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
I STOPPED BEFORE ENTERING A TRAFFIC CIRCLE. WHEN STARTING AND TURNING RIGHT TO ENTER THE TRAFFIC CIRCLE, MY POWER STEERING SEIZED UP. IT DIDN'T JUST GO DEAD -- IT STARTED VIBRATING AND I COULD FEEL THE MOTOR ACTIVELY RESISTING ANY STEERING MOVEMENT. THERE WAS NO AUDIBLE WARNING AND NO WARNING LIGHTS ILLUMINATED ON MY DASHBOARD. ALL ELECTRONICS SEEMED TO OPERATE NORMALLY. WHEN I TURNED MY IGNITION OFF AND ON AGAIN, STEERING RETURNED TO NORMAL. THIS IS A LIFE-THREATENING SAFETY ISSUE. I HAVE NOT RECEIVED ANY RECALL NOTICES RELATED TO STEERING.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE STEERING WHEEL LOCKED AND WOULD NOT TURN. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL UNLOCKED HOWEVER, THE FAILURE PERSISTED. THE CONTACT DROVE THE VEHICLE TO THE LOCAL DEALER GABRIEL/JORDAN FORD (2400 US-59, LIVINGSTON, TX 77351) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITH THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,567.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE NEIGHBOR WAS DRIVING, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LAKELAND FORD LOCATED AT 1430 W MEMORIAL BLVD, LAKELAND, FL 33815, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
THE FRONT SUBFRAME IS RUSTED OUT AND WILL NOT PASS THE PA STATE INSPECTION. THE CAR HAS UNDERCARRIAGE CORROSION PROBLEMS. WE JUST REPLACED THE MUFFLER PIPE FOR SIMILAR ISSUES LAST FALL. THEY CAR HAS BEEN DRIVING IN PA FOR LAST 9 YEARS AND SHOULD NOT BE HAVING THESE ISSUES. THE CAR HAS 89000 MILES. GODSHALLS AUTOMOTIVE CAN GET A USED PART AND LABOR TO FIX WILL BE $1100. THIS SHOULD BE LOOK AT AS A RECALL.
THE PROBLEM IS BRAKE LOSS IN REVERSE. IT HAPPENS INTERMITTENTLY AND INFREQUENTLY OVER THE PAST 7 YEARS. USUALLY WHEN BACKING OUT OF MY GARAGE AND CANNOT STOP IMMEDIATELY. THE PEDAL WILL BE ROCK HARD WHEN THIS HAPPENS AND AFTER A COUPLE OF SECONDS WILL DEPRESS AND BRAKES BACK TO NORMAL. SUMMER OR WINTER OR IN THE GARAGE THIS HAPPENS. I BROUGHT IT TO TWO DEALERSHIPS BUT THEY CANNOT FIND PROBLEM AS IT IS SO INTERMITTENT. IT SEEMS LIKE THE POWER ASSIST IS COMPLETELY GONE.
THE POWER STEERING HAS FAILED MULTIPLE TIMES. IT SEEMS TO HAPPEN WHENEVER I TAKE A HEAVY U-TURN. THE POWER STEERING GOES OUT AND AI HAVE NO CONTROL OVER MY STEERING. ACCORDING TO DEALERSHIPS THE POWER STEERING IS COMPUTERIZED, SO IS QUITE COSTLY TO FIX. BUT THIS IS A MAJOR SAFETY HAZARD WHEN DRIVING. THIS HAS HAPPENED ON CITY STREETS ONLY WHEN MAKING U-TURNS.
WHILE MAKING A RIGHT HAND TURN AT AN INTERSECTION PULLING OUT FROM A STOP SIGN. I WAS TURNING FROM A CITY STREET ONTO A HIGHWAY. THE POWER STEERING STOPPED WORKING MAKING THE VEHICLE HARD TO STEER AND ALMOST HITTING A STONE BARRIER BETWEEN THE LANES. THE VEHICLE WAS THEN PARKED AND TURNED OFF, AND LATER STARTED AND THE POWER STEERING HAD RETURNED. THIS WAS THE SECOND TIME THE POWER STEERING WAS LOST. THE FIRST TIME WAS ON A CITY STREET WHILE PULLING OUT FROM A PARKING SPOT AND VEHICLE WAS THEN PARKED. A SHORT TIME LATER THE VEHICLE WAS STARTED AND THE POWER STEERING HAD RETURNED. THIS HAS NOW HAPPENED A THIRD TIME WHILE BACKING OUT OF A PARKING SPOT THE POWER STEERING STOPPED WORKING , THE VEHICLE WAS PARKED AND SHUT OFF. IT WAS THEN LATER STARTED AND THE POWER STEERING HAD RETURNED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO HOOKED THE VEHICLE TO A CODE SCANNER AND FOUND THE CODE FOR THE POWER STEERING TORQUE SENSOR HAD MALFUNCTIONED.
WHEN THE VEHICLE IS ROLLING, THE RIGHT TIRE LOCKS UP AND STARTS SMOKING, THIS HAPPENS ALL THE TIME. MECHANIC CANNOT FIND IT TO FIX IT IF FIXABLE AND NOT A RECALL? I AM DRIVING CITY STREETS (IN VIRGINIA-SUBURBIA.
WHILE DRIVING THE VEHICLE, THE POWER STEERING FAILED. I CONTINUED TO MY DESTINATION USING MANUAL STEERING AND PARKED THE VEHICLE. I COMPLETED MY ERRAND AND WHEN I STARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE FOLLOWING DAY, I DROVE THE VEHICLE TO THE FORD DEALERSHIP WHERE MY WIFE BOUGHT IT TO HAVE IT CHECKED OUT BY THE SERVICE DEPARTMENT AND WAS TOLD THAT THE PROBLEM WAS WITH THE STEERING TORQUE SENSOR AND THAT IT SHOULD BE REPLACED. RATHER THAN REPAIR THE VEHICLE, WE TRADED IT IN FOR A NEW FORD ESCAPE.
POWER STEERING ASSIT FAULT SINCE LAST RECALL IT HAS NEVER DISAPPEARED AND THE STEERING IS STIFF.
RECEIVED NOTICE OF RECALL IN DEC 2017, CALLED KENDAL FORD IN ANCHORAGE FOR SCHEDULING OF REPAIR. THE SERVICE DEPARTMENT STATED THAT THEY DID NOT HAVE THE PART NEEDED AND WOULD CALL WHEN IT CAME IN. OCTOBER 2018, CALLED KENDALL AFTER RECEIVING SECOND NOTICE. THE SERVICE DEPT. SAID THEY'D CALL WHEN IT CAME IN. KENDALL FORD SERVICE DEPT. 866-957-4040. THIRD NOTICE RCVD 7/12/2019. CALLED AGAIN AND, TERESA, STATED THEY'D CALL WHEN THE PART CAME IN. THREE YEARS TO GET A PART IS OUTRAGEOUS. THE FORD DEALER HAS DEMONSTRATED BEYOND ANY DOUBT THAT THEY DON'T CARE ABOUT RECALLS, UNABLE TO BE TRUTHFUL, AND HAVE NO CONCERN ABOUT ANYTHING BUT MONEY.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING LIGHT AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DRIVABLE HOWEVER, THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 50,000.
THE INSTRUMENT CLUSTER STARTED BY FLASHING ALL LIGHTS TO STAYING ON. THEN THE SPEED CONTROLS, SPEEDOMETER, RPM GAUGE, AND HEAT SENSOR WOULD NOT WORK. ON TOP OF ALL THIS. THE BRAKES BEGAN TO MAKE A CLICKING NOISE WHEN THIS ISSUE WOULD HAPPEN AND THE BRAKES WOULD ACT ROUGH. NO MECHANIC COULD FIGURE OUT THE PROBLEM UNTIL IT WAS TO LATE. THIS NEEDS TO BE BETTER KNOWN AND BETTER MANAGED.
MY POWER STEERING ASSIST IS LOST ON MY 2011 FORD ESCAPE. 915,000 OTHER FORDS HAVE HAD THIS ISSUE AND FORD HAS ALLOWED THIS RECALL. MY VIN# DOES NOT MATCH WITH THE CARS THAT FORD ALLOWS RECALLED. FORD TELLS ME THAT MY CAR WAS MFG. IN JUNE 2011 SO THIS POWER STEERING ASSIST WILL NOT HAPPEN. AND YET I HAD MY CAR TOWED BECAUSE MY POWER STEERING ASSIST WAS NOT WORKING. I AM AFRAID OF DRIVING MY CAR AS THIS ISSUE CREATES A DANGEROUS DRIVING SITUATION.
I LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY. I WAS SWITCHING LANES AND APPROACHING THE EXIT RAMP, WHEN I MY CAR ALERTED ME TO THE LOSS OF STEERING AND I HAD TO MANUALLY STEER THE CAR OFF THE HIGHWAY AND SAFELY ONTO A SIDE STREET.
WHILE DRIVING, MY POWER STEERING WENT OUT TO WHERE I COULD NOT TURN THE STEERING WHEEL TO TURN A CORNER WHICH ALMOST LEAD TO ME AND MY HUSBAND GETTING HIT BY A SEMI TRUCK. THE CAR HAD BEEN RUNNING AND TURNING JUST FINE UP TO STOPPING AT THE STOP SIGN. ONCE I WENT TO TURN RIGHT, I COULDN'T TURN THE STEERING WHEEL AND WENT STRAIGHT THROUGH THE INTERSECTION INSTEAD WHICH IS WHEN I WAS ALMOST HIT BY A SEMI TRUCK THAT WAS HEADED IN THE OTHER DIRECTION BECAUSE I COULDN'T TURN RIGHT, MY CAR WENT STRAIGHT THE THE INTERSECTION. HAD TO TURN THE CAR OFF SIT FOR A FEW MINUTES, TURN IT BACK ON AND THEN IT WORKED. TOOK IT TO THE AUTO REPAIR SHOP 3 DAYS LATER AND IT HAPPENED AGAIN TO THEM. THE POWER STEERING JUST STOPS WORKING WHILE THE CAR IS ALREADY DRIVING DOWN THE ROAD WHICH IS NOT SAFE AT ALL. THANKFULLY I WAS NOT IN THE HIGHWAY YET. THERE IS A CURRENT RECALL FOR THIS POWER STEERING TORQUE ISSUE AND IT IS RECOMMENDED THAT THE WHOLE POWER STEERING CONTROL MODULE BE REPLACED. WAS TOLD BY FORD THAT THIS IS VIN SPECIFIC. HOWEVER, MY 2011 WAS MANUFACTURED IN KANSAS CITY AND CAME OFF THE MANUFACTURING LINE ON 9/27/2010. RECALL STATES THAT THIS AFFECTED 2011 FORD ESCAPES FROM THE KANSAS CITY PLANT THROUGH 9/16/2010. FORD WOULD NOT TELL ME WHEN THE STEERING COLUMN PORTION OF MY CAR WAS ACTUALLY CONSTRUCTED BEFORE COMING OFF THE LINE ON 9/27/2010 AND COULD NOT VERIFY PARTS THAT WERE USED IN THE STEERING COLUMN MODULE YET THE ISSUE THIS CAR IS HAVING MATCHES EXACTLY WHAT THAT RECALL WAS FOR. I D
POWER STEERING STOPS WORKING. VERY HARD TO STEER THE CAR, RETURNS AFTER SHUT OFF. ORIGINAL OWNER. THE FAULT HAPPENED WHILE VEHICLE WAS IN MOTION.
VEHICLE FELT SLIGHTLY STIFF IN STEERING. NEXT DAY OPERATED FINE UNTIL SWITCHED OFF AND LATER STARTED UP AGAIN, AT WHICH POINT STEERING WAS VERY STIFF (DANGEROUS TO DRIVE)! I THEN PARKED IT AND TURNED THE ENGINE OFF. LATER I STARTED THE ENGINE AND STEERING WAS AGAIN OK. SOMETIMES IT GETS HARD TO STEERING WHILE DRIVING...I NEVER KNOW WHEN THE STEERING WILL GO OUT. IT CHANGES AT DIFFERENT TIMES, AT DIFFERENT SPEEDS AND ON FLAT OR UNLEVEL STREETS. THIS IS A SAFETY RELATED DEFECT AND POSES A VERY DANGEROUS SITUATION! I HAVE FOUND MANY REPORTS OF THIS SAME ISSUE ON THE SAME AND SIMILAR VEHICLES. THE RECALL BEGAN ON JULY 18, 2014...FORD'S NUMBER FOR THIS RECALL IS 14S05.???
I PURCHASED MY USED ESCAPE IN MARCH OF THIS YEAR. ITS A 2011. I HAVE HAD IT NOW FOR 8 MONTHS. 2 DAYS AGO MY CAR SHOWED A MSG "POWER STEER ASSIST FAULT" IT STILL DROVE FINE THAT NIGHT. THEN YESTERDAY MORNING MY CAR WAS INCREDIBLY HARD TO TURN. I LOOKED UP THE MSG AND GOT RECALL INFO. TOOK IT TO THE DEALER PAID $100 BUCKS FOR DIAGNOSTICS ON THE CAR. MY LAST $100. THEY GOT ERROR CODE B2278. IVE CALLED REPEATEDLY AND SEARCHED ONLINE. MY CAR WAS MANUFACTURED WHERE THE RECALLS WERE, THE ERROR CODES ARE THE SAME, AND IM BEING TOLD THAT THERE IS NO RECALL FOR MY VEHICLE. HOW IS THAT POSSIBLE WHEN THE EXACT CONDITIONS THAT OTHER RECALLS HAD MY CAR HAS? I DONT KNOW IF THE CAR HAD THE RECALL FIXED BEFORE, BC I BOUGHT IT USED. IDK IF THE DEALER KNEW. I JUST NEED HELP FIXING THIS. I USE MY CAR FOR WORK. I AM A MAIL CARRIER, AND DELIVERY DRIVER. I HAVE NO IDEA WHO TO GO TO FOR HELP.
VEHICLE INTERMITTENT HARD TO STEER. STARTS UP FINE YOU DRIVE FOR A WHILE THEN CAR IS VERY HARD TO STEER. SHUT CAR OFF THEN CAR IS FINE. THEN A WEEK OR TWO LATER SAME ISSUE. CAR DOES NOT THROW ANY CODES.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AT VEHICLE START-UP. THE CONTACT WAS UNABLE TO MOVE THE STEERING WHEEL IN EITHER DIRECTION. AFTER WAITING FOR APPROXIMATELY TEN MINUTES, THE STEERING WHEEL RELEASED AND OPERATED AS INTENDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 166,000.
I AM WRITING THIS AS MY CONCERNED I HAVEN'T HAD MY VEHICLE LESS THEN YEAR AND I HAVE NOTICED MY STEERING WHEEL WILL LOCK UP ON ME WHILE I AM DRIVING. I HAVE NOTICED IT HAS HAPPENED 3 TIMES SINCE DRIVING IT AND IT SEEMS LIKE IT WAS 2-3 WEEKS APART FROM WHEN IT DO IT. I'M NOT REALLY SURE ON THE DATES OF WHEN IT HAPPENED. I TYPICALLY DRIVE MOSTLY COUNTRY. MY TYPICAL DRIVE IS 60 MILES A DAY GOING FROM WORK AND HOME.
I HAVE BEEN HAVING ISSUES WITH DASH CLUSTER GOING CRAZY WHILE DRIVING ,I HAVE RESERCHED ON LINE AND HAVE FOUND MANY PEOPLE ARE HAVING THE SAME ISSUE ,WOULD BE NICE IF FORDWOULD TAKE CARE OF THIS ISSUE.
THE STEERING WHEEL OF VEHICLE LOCKS UP WHILE DRIVING MAKING THE VEHICLE VERY DIFFICULT OR IMPOSSIBLE TO STEER. AFTER STOPPING THE VEHICLE, PUTTING THE GEAR IN PARK, AND THEN SHUTTING OFF THE ENGINE AND RESTARTING THE VEHICLE, THE DRIVER CAN ONCE AGAIN GAIN CONTROL OF THE STEERING WHEEL. HOWEVER, THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY, THAT IT MAKES DRIVING THE VEHICLE VERY HAZARDOUS AS YOU NEVER KNOWN WHEN THIS LOSS OF STEERING MAY OCCUR. THE LOSS OF STEERING CONTROL HAS HAPPENED BOTH ON CITY STREETS AND ON THE HIGHWAY, BUT APPEARS TO BE MORE NOTICEABLE WHEN TURNING BECAUSE THAT IS WHEN THE DRIVER SHOULD BE ABLE TO TURN THE STEERING WHEEL. I AM CONCERNED ABOUT HOW THIS IMPACTS SAFETY IN REGARDS TO BEING ABLE TO CONTROL THE DIRECTION OF THE VEHICLE, ESPECIALLY ON SNOWY WINTER ROADS. ACCORDING TO THE SERVICE STATION WHERE I BROUGHT MY VEHICLE, IT SHOWED A DTC CODE OF B2278, INDICATING THAT THE ISSUE IS WITH A TORQUE SENSOR THAT IS PART OF THE ELECTRONIC POWER STEERING SYSTEM AND THAT THIS CODE IS LINKED TO SAFETY RECALL #14S05. HOWEVER, THE FORD DEALERSHIP IN MY AREA TOLD ME THAT THIS SAFETY RECALL DOES NOT PERTAIN TO THE VIN NUMBER ASSOCIATED WITH MY VEHICLE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT ON THREE SEPARATE OCCASIONS, HER DAUGHTER EXPERIENCED COMPLETE POWER STEERING FAILURE WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO EITHER AN INDEPENDENT MECHANIC OR A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING UP HILL AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CATALYTIC CONVERTER, THE CAMSHAFT SENSOR, AND OIL DELIVERY SENSOR WERE REPLACED ON SEPARATE OCCASIONS. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO REACH A REPRESENTATIVE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER FORD OF MENOMONEE FALLS (N88W14300 MAIN ST, MENOMONEE FALLS, WI 53051) AND THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO TROUBLESHOOT THE FAILURE BECAUSE THE VEHICLE WAS NOT CURRENTLY EXPERIENCING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. *BF*JB
POWER STEERING JUST RANDOMLY WENT OUT WHILE DRIVING. I KNOW PREVIOUSLY THERE WAS A RECALL FOR THIS, HOWEVER I'VE ONLY HAD THE CAR A COUPLE YEARS AND IT'S JUST NOW A PROBLEM. IF I TURN THE CAR COMPLETELY OFF AND RESTART IT STARTS WORKING AGAIN. ALSO, THERE WAS A RECALL FOR A FRONT BEARING PART, I'M HAVING ISSUES THERE AS WELL. FRONT RIGHT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER AND WAS PARKED SEVERAL BLOCKS AWAY FROM HIS RESIDENCE. THE CONTACT CALLED STAR FORD (1101 S BRAND BLVD, GLENDALE, CA 91204) AND BOB WONDRIES FORD (400 S ATLANTIC BLVD, ALHAMBRA, CA 91801) AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT UPON RESTART OF THE VEHICLE, THE STEERING RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT'S WIFE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE WAS UNDER RECALL FOR THE STEERING. THE CONTACT'S WIFE CALLED COVERT FORD INC. (11514 RESEARCH BLVD, AUSTIN, TX 78759) AND WAS INFORMED THAT THE VIN WAS NOT UNDER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000(STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
THE ELECTRIC POWER STEERING HAS GONE OUT UNEXPECTEDLY. THE TECH AT THE SHOP IS VERY SURPRISED THAT MY VIN ISN'T COVERED UNDER THE RECALL FOR THE POWER STEERING. I WAS QUOTED $2,000 FOR THE REPAIR. DEFINITELY NOT WORTH THE REPAIR AT THAT COST.
ALL OFF THESE EVENTS I AM DESCRIBING HAPPENED ALL WHILE DRIVING AND STILL OCCUR WHILE IN PARK. ALL OF THESE ALSO SLOWLY PROGRESSED INTO ONE BIG ISSUE OVER A MONTH AND A HALF PERIOD. IT STARTED OFF AS MY HEADLIGHTS WERE DIMMING AND FLICKERING, THEN IT PROGRESSED TO MY DASH LIGHTS DOING THE SAME, FLICKERING AND DIMMING ON AND OFF. THEN IT STARTED AFFECTING MY AC AND HEAT, IT WOULD GET LOCKED TO STAY ON AND I WOULD HAVE IT TURNED OFF BUT IF MY GAUGES WERE IN A CERTAIN POSITION SOMETIMES IT WOULD JUST TURN ON BY ITSELF. THEN MY BATTERY LIGHT WOULD TURN ON AND OFF, AND THEN MY POWER STEERING WAS MAKING LIKE A CLICK SOUND AND IT WOULD GO IN AND OUT. ONE TIME MY LOCKS WERE GOING ON AND OFF BY THEMSELVES AS WELL. I REPLACED THE BATTERY THINKING IT WAS DYING, THAT DIDN'T HELP. I TOOK IT TO GET THE BATTERY AND ALTERNATOR TESTED AND IT WAS GIVING A 100%. I'M AT A LOSS AND DO NOT KNOW WHAT ELSE TO DO AS THE POWER STEERING IS AN ISSUE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO STEER WHILE MAKING TURNS. THE CONTACT STATED THAT WHEN HE GOT TO HIS RESIDENCE, HE TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320), AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT FOR THE REPAIR WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,116.
MY CAR ALWAYS SHOWS A CHECK ENGINE LIGHT AND THE READINGS- SHOWS THAT THERE IS A LEAK, THEY HAVE CHANGED 4 TIMES THE PURGE VALVE. THE LIGHT GOES OFF FOR A FEW WEEKS AND THEN COME BACK AGAIN. IT SHOWS THE SAME PROBLEM ALL THE TIME. THE LIGHT COMES ON WHILE DRIVING OR PARK.
WHEN IM STARTING TO DRIVE THE ESCAPE IT MAKES A WARNING SOUND AND THE STEERING WHEEL DOES NOT FEEL NATURAL. AT TIMES IT FEELS STIFF AND HARD TO TURN AND AT OTHER TIMES IT TURNS SO EASILY. ON THE DASHBOARD IT SHOWS ME A WARNING SIGN TELLING ME, 'POWER STEERING ASSISTANT FAULT,' ITS HAPPENED THREE TIMES THESE PAST FEW MONTHS. THE THIRD TIME THIS HAPPENED, I DID A RESET BUT IT STILL SHOWS UP. I DONT FEEL COMFORTABLE DRIVING THE VEHICLE BECAUSE IT FEELS DANGEROUS.
LIGHT CAME ON FOR POWER STEERING ASSISTED FAULT AFTER I PUT CAR IN PARK AND OPENED THE DOOR WHILE ENGINE WAS STILL RUNNING. AFTER TURNING CAR OFF AND RESTARTING TURNING STEERING WHEEL BECAME VERY DIFFICULT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE CONTACT SPOKEN TO AN INDEPENDENT MECHANIC WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED AUTONATION FORD ORANGE PARK LOCATED AT 7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 66,864.
MY STEERING KEEPS GOING OUT ON ME TO WHERE I CANNOT MOVE THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO ME WITHIN 20 MINUTES. I HAVE CHILDREN IN THE CAR AND I HAVE TO PUT ON MY FOUR WAYS PUT MY CAR IN PARK AND THEN TURN IT OFF AND ON AND IT WORKS AGAIN.
THE GAS TANK IS FAULTY. SUDDENLY, IT WILL NOT HOLD GAS. GAS BEGAN TO POUR OUT AFTER I HAD FILLED THE TANK JUST A FEW MINUTES BEFOREHAND. I NOTICED THE GAS POURING OUT WHEN THE VEHICLE WAS STATIONARY AND PARKED IN OUR GARAGE. THERE HAS BEEN NO ACCIDENT OR EXTERNAL DAMAGE TO THE CAR TO CAUSE THIS ISSUE. I READ THAT SOME 2011 FORD ESCAPES WERE RECALLED FOR THIS VERY ISSUE, BUT MY VIN DOES NOT APPEAR IN THE DATABASE AND CUSTOMER SERVICE ADVISED THAT I FILL OUT THIS FORM.
THE POWER STEERING GOES OUT ON THE CAR, INITIALLY RESTARTING THE VEHICLE DID ALLOW IT TO WORK FOR A TIME BUT NOW IT DOES NOT WORK AT ALL. WHEN IT INITIALLY FAILED IT HAPPENED AT SLOW SPEEDS IN A PARKING LOT AS WELL AS AT HIGH SPEEDS ON THE HIGHWAY. APPEARS TO BE A RECURRING PROBLEM THAT FORD ATTEMPTED TO FIX WITH A "SOFTWARE" PATCH BUT IT IS CLEAR THAT THERE IS A CRITICAL FLAW IN THE POWER STEERING UNITS IN THESE CARS. *TR
IT'S STALLING IN MOTION OR SUDDENLY SURGING FORWARD WHEN ACCELERATING FROM A STOP, POSING A SERIOUS SAFETY RISK TO VEHICLE OCCUPANTS, OTHER MOTORISTS AND PEDESTRIANS. INTERMITTENT VEHICLE STALLS AND SURGES AS THEY ENTER TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. *TR
RANDOM LOSS OF POWER STEERING. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →