TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING OVER 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO DETERMINE THE FAILURE AND AN UNKNOWN ERROR MESSAGE APPEARED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
2011 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WENT TO THE DEALER, [XXX] , TO GET AN OIL CHANGE AND THEY TOLD ME MY MAINE STATE INSPECTION WAS DUE. THE INSPECTION FAILED DUE TO CORROSION ON THE LEFT FRONT LOWER CONTROL ARM BUSHING. THERE IS A RECALL ON EARLIER ESCAPE MODELS, BUT MY 2011 MODEL WAS NOT COVERED. IT COST ME AROUND 600 DOLLARS TO REPAIR. IF EARLIER MODELS HAD THIS PROBLEM WHY ARE CONSUMERS PAYING FOR THE SAME REPAIR ON NEWER MODELS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND CHECK FUEL INLET ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT STATED THE WATER PUMP FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS UNAVAILABLE. UPDATED 4/29/15*CN
SLOWING DOWN IN MY FORD ESCAPE THE TRANSMISSION INTERMEDIATELY DOWN SHIFTS SO HARD THAT IT SHAKES MY CAR AND MAKES A LOUD NOISE. HAVE BROUGHT TO THE DEALERSHIP 4 TIMES AND ARE NOT ABLE TO DUPLICATE THE INTERMEDIATE PROBLEM. FIRST TIME THEY RESET SOME SORT OF CHIP IN THE TRANSMISSION AND IT HELPED FOR ONLY A SHORT WHILE. IT DOES NOT HAPPEN ALL THE TIME AND IS INTERMEDIATE, THE DEALERSHIP DOES NOT DRIVE IT LONG ENOUGH TO DUPLICATE THE PROBLEM. *TR
SINCE JANUARY, VEHICLE WOULD RANDOMLY STALL WITH NO WARNING. FIRST ALERTED WHEN PRESSING ON THE GAS AND VEHICLE KEPT SLOWING DOWN THEN ENGINE, BATTERY, OIL LIGHTS LIT UP. I PLACED THE VEHICLE IN PARK AND RESTARTED. NOTICED WHEN IT HAPPENS RANDOMLY SINCE, THAT THE RPM DROP QUICKLY BELOW 1. HAS BEEN IN FORD SERVICES DEPARTMENT 3 TIMES WITHIN THE PAST 2-3 WEEKS. THEY CHANGED FILTER, CLEANED CARBON BUILD-UP. SECOND TIME AT FORD, THEY CHANGED THE THROTTLE BODY. THE LAST TIME STALL OCCURRED WAS ON DC BELTWAY DURING RUSH HOUR TRAFFIC IN FAST MOVING TRAFFIC - PANIC EXPERIENCE! IT WAS TOWED TO FORD, KEPT 4 DAYS - DROVE AROUND CLAIMED COULD NOT FIND ANYTHING. THEY WANT ME TO TAKE THE VEHICLE BACK. I AM IN FEAR CAUSING AN ACCIDENT, INJURING MYSELF, PASSENGERS INCLUDING MY GRANDCHILDREN, AND OTHER DRIVERS WITH THEIR PASSENGERS. THIS VEHICLE IS WONDER AS FAR AS COMFORT AND GAS MILEAGE BUT IS A RISK TO SAFETY. NOT WORTH KEEPING AND SHOULD BE LABEL A LEMON IF THEY CAN'T FIX. *TR
VEHICLE WAS PARKED IN GARAGE. THE REAR HATCH WINDOW EXPLODED INTO HUNDRED'S OF PIECES. LOW TEMPERATURE LAST NIGHT 50 DEGREES, 60 DEGREES AT TIME OF INCIDENT. *TR
THE REAR TAILGATE WINDOW EXPLODED WHILE CAR WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR CLOSED. HAPPENED SUNDAY AT 6:45 PM WITH AN OUTDOOR TEMPERATURE OF 45 DEGREES FAHRENHEIT. CAR HAD BEEN IN THE GARAGE ALL WEEKEND, SINCE FRIDAY EARLY AFTERNOON. NO OUTSIDE INFLUENCE CAUSED THE BREAKAGE TO HAPPEN. GLASS FILLED THE BACK OF THE CAR AND THE ENTIRE BACK OF THE GARAGE. FALLS RIGHT IN LINE WITH NHTSA ACTION NUMBER : PE11016. *TR
I WAS DRIVING AT 11 PM ON A COUNTRY ROAD, WHEN MY VEHICLE JUST STOPPED, I COASTED AROUND A CORNER AND PUT ON MY FLASHERS. I WAS IN THE MIDDLE OF NO WHERE AND IT WAS VERY DARK. THIS IS THE THIRD TIME THIS HAS HAPPENED TO THIS VEHICLE. I CONTACTED FORD ROAD SIDE EMERGENCY SERVICE AND THEY INFORMED MY VEHICLE WAS NO LONGER UNDER WARRANTY FOR TOWING AND I WOULD HAVE TO PAY FOR THE WRECKER. I HAD JUST GOT THE VEHICLE OUT OF THE SHOP FROM THE FORD DEALER FOR THE SAME PROBLEM, WHICH THEY HAD FOR OVER TWO WEEKS BECAUSE THEY SAID THEY WERE WAITING ON A PART BECAUSE THEY SAID IT WAS THE FUEL PUMP AND NO ONE HAD ONE SO THEY HAD TO ORDER IT. I GOT THE CAR OUT THAT DAY ABOUT 11AM, WHICH I HAD TO PAY $176.00, PLUS OVER $30.. FOR A RENTAL FOR 5 DAYS, THAT'S ALL THEY WOULD COVER. I HAD TO SAT IN THE DARK AND RAIN FOR TWO HOURS WAITING ON A WRECKER IN THE MIDDLE OF THE ROAD. I AM 67 YEARS OLD AND THANK GOODNESS MY SISTER IN LAW WAS WITH ME, BECAUSE I DON'T KNOW WHAT WOULD HAVE HAPPENED. THE WRECKER TOWED MY VEHICLE TO FORD AND I AM WAITING ON THEM TO OPEN SO I CAN CALL THEM SO THEY CAN TELL ME WHAT IS WRONG. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
WHILE TRAVELING FROM VIRGINIA TO MICHIGAN ON PENNSYLVANIA TURNPIKE AT A SPEED OF 75 MPH MY CRUISE CONTROL SWITCHED OFF AND THE VEHICLE DECELERATED. I THOUGHT MAYBE IT WAS BECAUSE I HIT A BUMP IN THE ROAD SO I TRIED TO ENGAGE THE CRUISE CONTROL AGAIN, IT STAYED ON FOR A FEW MINUTES THEN DISENGAGED AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, ON A PREVIOUS TRIP IT DID THE SAME THING. I TOOK MY VEHICLE IN TO THE DEALER, THEY COULDN'T DETERMINE THE CAUSE. OBVIOUSLY SOMETHING ISN'T RIGHT, I'VE SEEN ONE OTHER COMPLAINT ABOUT THIS. *TR
TRUCK JUMPS AND JERKS AT INITIAL ACCELERATION. PROBLEM DOES NOT HAPPEN ALL THE TIME. WHEN IT DOES, WRENCH LIGHT COMES ON AND SOMETIMES CHECK ENGINE COMES ON. IF I STOP, TURN VEHICLE OFF, AND RESTART IT, THE WRENCH LIGHT GOES OFF. PROBLEM DOES NOT HAPPEN ALL THE TIME. ONE TIME I DID HAVE SERIOUS SLOW DOWN MODE HAPPEN. I WAS TRAVELING ABOUT 50 MPH, LIGHTS CAME ON AND TRUCK SLOWED WAY DOWN. JERKING AND JUMPING AT START UP IS NOT SAFE I THINK. PROBLEM SOUNDS LIKE FORD CSP 13N03 TO ME. I AM CALLING DEALER TODAY FOR APPT. THANK YOU *TR
REAR WINDOW SHATTERED WHILE PARKED AND REAR WINDOW DEFROSTER WORKING. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL AT 75 MPH, THE VEHICLE DECELERATED. AS A RESULT, THE VEHICLE STALLED AND THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.
1ST TIME I WAS COMING TO A STOP AT A LIGHT AND THE VEHICLE WANTED TO SURGE FORWARD SEVERAL TIMES, WHEN LIGHT TURNED GREEN I TRIED TO ACCELERATE AND IT HESITATED. THIS WOULD HAPPEN EVERY NOW AND AGAIN, NOT A CONTINUOUS ISSUE. IN DEC 2014 IT HAPPENED AGAIN THIS TIME WITH THE VEHICLE STALLING, PUT IN PARK AND IT STARTED RIGHT UP BUT HESITATED WHEN ACCELERATING, DID THIS SEVERAL TIMES WITHIN A 5 MILE SPAN. PARKED, DID MY 8 HOUR WORK DAY CAME OUT, STARTED RIGHT UP AND NO ISSUES DRIVING HOME. LATER THAT NIGHT MY HUSBAND DROVE IT AND IT STALLED ON HIM 3 TIMES WITH THE CHECK ENGINE LIGHT COMING ON. CODE P144A CAME UP, TOOK IT TO MY MECHANIC AND WAS TOLD THE CODE THROWN SHOULD NOT CAUSE STALLING ISSUES. THIS HAS BEEN AN ONGOING BATTLE, SOMETIMES THE VEHICLE RUNNING GREAT, SOMETIMES I DON'T KNOW IF I'LL MAKE IT TO MY DESTINATION. THIS HAPPENS AT ALL SPEEDS; IN CITY, INTERSTATE, OR AT A COMPLETE STOP. I ONLY HAVE 72000 IN MILEAGE AND MY VEHICLE IS WELL KEPT, WHAT IS GOING ON?!? *TR
THE ESCAPE LEAKS GASOLINE THROUGHOUT THE GAS PUMP ONLY WHEN IT'S TURNED ON. AND THE BACK DOOR DOESN'T OPEN, IT'S LOCKED. *TR
THE ENGINE HAS STALLED ON MULTIPLE OCCASIONS. SEVERAL OF THE INCIDENTS HAVE OCCURRED WHEN MAKING A TURN, EITHER RIGHT OR LEFT, AT A LOW SPEED WITH NO PRESSURE BEING APPLIED TO EITHER THE GAS OR BRAKE PEDAL. THE MOST RECENT EVENTS HAVE BEEN WHEN TURNING ONTO A STREET WITH ONCOMING TRAFFIC. I MAKE THE TURN AND PRESS ON THE GAS ONLY TO FIND THAT THE ENGINE HAS STALLED. I HAVE TO STOP AND RESTART THE VEHICLE. THIS MAKES FOR A DANGEROUS SITUATION AS YOU END UP WITH LITTLE CONTROL OF THE VEHICLE. IT HAS ALSO STALLED IN PARKING LOTS WHEN COASTING AT A LOW SPEED WAITING ON ANOTHER CAR. I PURCHASED THIS VEHICLE USED IN MAY OF 2014 AND HAD TO TAKE IT TO A LOCAL FORD DEALERSHIP THE VERY NEXT MONTH (JUNE 2014). THE DEALERSHIP REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY AND ALSO REPROGRAMMED THE PCM PER THE 13N01 RECALL. WITHIN TWO MONTHS, THE ISSUE WAS BACK, THIS IS JANUARY OF 2015, AND THE ISSUE HAS GOTTEN MUCH WORSE. I HAVE READ THAT IT COULD BE A TYPE OF RELAY SWITCH LOCATED IN THE UNDER-THE-HOOD FUSE BOX. IF FORD DOESN'T FIX THIS ISSUE, THERE WILL EVENTUALLY BE WRECKS AND POSSIBLE FATALITIES. *TR
CAR WAS PARKED AND CLOSED REAR LIFT GATE AND REAR WINDOW EXPLODED ON ME. *TR
I JUST GOT OFF THE FREEWAY ON RAMP AND SLOWED FOR TRAFFIC. TRAFFIC JUST STARTED TO GO SO, I JUST TOOK MY FOOT OF THE BRAKE AND SLOWLY PROCEEDED TO MOVE, WHEN OUT OF NOWHERE I WAS THROWN FORWARD AND OUT OF MY SEAT. THE VIOLENT IMPACT PUSHED MY VEHICLE INTO A TRUCK IN FRONT OF ME, THAT IMPACT CAUSED ME TO FLY BACKWARDS AND MY DRIVER'S SEAT BROKE. MY CONCERN IS THAT THE AIRBAGS DIDN'T GO OFF AND MY SEAT BROKE CAUSING INJURY. THE SEAT SHOULD HAVE NEVER BROKE. *TR
THE LIGHTS, INTERIOR AND EXTERIOR, WENT OUT WHILE WE WERE DRIVING. IT HAS HAPPENED FOUR MORE TIMES SINCE THEN. IT IS HAPPENING MORE FREQUENTLY IN RECENT MONTHS. WE TOOK IT TO THE DEALER AND THEY COULDN'T FIND A PROBLEM. *TR
MY FIANCE WAS DRIVING MY ESCAPE AND HAD AN ACCIDENT SHE REARENDED A TRUCK AND NONE OF THE AIRBAGS WENT OFF AND THE MOTOR WAS PUSHED ALL THE WAY BACK TO THE FIREWALL. *TR
DROVE A LITTLE OVER 2 MILES , EVERYTHING WAS FINE .CAME TO A STOP AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I STARTED TO PULL OUT AND I NOLONGER HAD ANY POWER STEERING AND THERE WAS NOW A LIGHT ON THE INSTRUMENT PANEL ADVISING OF N TRACTION OFF. I WENT HOME AND WAITED TILL MORNING AND DROVE TO MY REGULAR MECHANIC .THEY CHECKED IT OUT AND TOLD ME TO TAKE THE CAR TO FORD BECAUSE THIS WAS A RECALL AND SHOULD BE COVERED BY FORD. THE FORD DEALER SAID THAT THIS WAS NOT COVERED BECAUSE I HAD BROUGHT MY CAR IN FOR THAT RECALL LAST YEAR WHEN THEY SENT ME THE NOTICE AND MY STEERING COLUMN AND ELECTRICAL WAS OK AT THAT TIME. SO ONE YEAR LATER AND $1100. LATER THIS PART BREAKS AND FORD DOES NOT THINK IT IS RESPONSIBLE BECAUSE IT WASN'T BROKE WHEN THEY LOOKED AT IT A YEAR AGO. THIS COULD HAVE BEEN TRAGIC IF I HAD BEEN DRIVING ON THE HIGHWAY OR IF SOMEONE HAD PULLED OUT IN FRONT OF ME AS IT WAS VERY DIFFICULT TO TURN THE WHEEL TO AVOID ANYTHING.I FRRL THAT THIS IS AN ONGOING PROBLEM WITH THE POWER STEERING IN THIS ESCAPE AND FORD KNOWS ABOUT IT AND IS NOT STANDING BEHIND IT RECALL/. THE DEALER SAID THIS WAS HIS THIRD SUCH PROBLEM IN THE LAST TWO WEEKS AND FORD WILL NOT TAKE CARE OF THEM I DID CONTACT FORD MOTOR CORPORATE ABOUT THIS BILL AND THEY TOLD ME THE PROGRAM WAS CLOSED BECAUSE MY CAR HAD BEEN INSPECTED AND DID NOT NEED THIS WORK DONE AT THAT TIME. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED THAT A FIRE HAD ERUPTED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
I WAS DRIVING ON A REGULAR STREET IN MY AREA AT THE RATE OF 35. THE SPEED LIMIT IS 40, SO I DECIDED TO INCREASE MY SPEED TO THAT OF THE SPEED LIMIT. WHEN I PROCEEDED TO ACCELERATE, IT APPEARED THAT THE ENGINE WAS JUST SPINNING, BUT NOT ACCELERATING, WHEN ALL OF A SUDDEN, IT JUST LUNGED FORWARD, NOT ONCE, BUT TWICE. THIS WAS QUITE FRIGHTENING AS I HAD NO ADVANCED WARNING THIS WAS GOING TO HAPPEN. AFTER THAT INCIDENT, IT APPEARED TO BE DRIVING NORMAL, UNTIL IT HAPPENED AGAIN ABOUT A WEEK LATER. I AM AFRAID WHENEVER I GET BEHIND THE WHEEL NOW, BUT IT IS THE ONLY VEHICLE I OWN AND I USE IT TO GET BACK AND FORTH TO WORK, SO I AM PROCEEDING WITH EXTREME CAUTION. *JS
LIKE MANY OTHER REPORTS I HAVE READ THE VEHICLE CEASED TO RESPOND ON 11/24/2014. THE ENGINE WAS STILL RUNNING (ROUGH), THE WRENCH LIGHT CAME ON I WAS UNABLE TO GET ANY POWER WHEN PUSHING THE GAS PEDAL. TURNED IT OFF AND RESTARTED (SLUGGISH) BUT THEN LIKE NOTHING HAPPENED MADE IT TO MY DESTINATION. HAPPENED AGAIN 11/30/2014 THIS TIME I WAS TRAVELING AT 35MPH. PULLED OVER AND RESTARTED AND THEN IT HAPPENED AGAIN ABOUT A MILE FURTHER DOWN THE ROAD. THIS TIME AFTER SHUTTING IT OFF AND RESTARTING THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. WHY IS THIS NOT A RECALL ISSUE? ALL OTHER POST HAVE MENTIONED THROTTLE BODY. ITS A MAJOR SAFETY ISSUE IF I WAS ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD OF ENDED IN A SERIOUS OR FATAL SITUATION. *TR
I WAS CROSSING A HIGHWAY AND WHEN I STEPPED ON THE GAS I HAD NO POWER! JUST A FEW WEEKS BEFORE IT WAS AT FORD FOR A TORQUE AND STEERING RECALL. WHEN I CALLED FORD TO INFORM THEM WHAT HAPPENED THEY SAID I WILL HAVE TO PAY $130 FOR THEM TO DIAGNOSE IT! I'M NOT HAPPY WITH FORDS RESPONSE. THIS IS A REAL DANGER AND THEY NEED TO TAKE IT SERIOUS! *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE EQUIPPED WITH MICHELIN CROSS TERRAIN F4290R TIRES, SIZE P225/65/R17 (NA). THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. ALSO, THE TIRE PRESSURE WAS LOW AT ALL TIMES. THE TIRES WERE TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 30,000.
I HAVE A 2011 FORD ESCAPE WITH AROUND 18000 MILES. THE LIFT GATE GLASS EXPLODED WHEN I SHUT THE DOOR. THE VEHICLE WAS NOT MOVING. GLASS FOR SPREAD INSIDE AND OUTSIDE OF THE VEHICLE. *TR
WHEN DRIVING THE STEERING WHEEL SEEMS HARD TO CONTROL. THE SUV SEEMS TO SPUTTER AS I PRESS ON THE ACCELERATOR, AND THE ENGINE (MOTOR) SEEMS TO MISS WHEN ACCELERATION IS BETWEEN 20 AND 40 MPH. NEXT, WHEN ACCELERATING PAST 60 THE ENGINE MISSING OR (CUTTING OUT SYMPTOM) OCCURS. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500.
AS I WAS DRIVING MY CAR LOST IT THROTTLE. THE ENGINE CONTINUED TO RUN BUT I HAD NO ABILITY TO ACCELERATE. I PULLED THE CAR OVER. TURNED IT OFF, THEN BACK ON AND THE CAR APPEARED TO SHOW NO ISSUES. ABOUT TWO WEEKS LATER THE ISSUE APPEARED AGAIN. SAME SOLUTION. FROM MY RESEARCH THIS APPEARS TO BE A COMMON ISSUE AND COULD VERY MUCH ENDANGER ANYONE IN THE VEHICLE
WHILE DRIVING ALONG MY FORD ESCAPE SUDDENLY REFUSED TO ACCELERATE, I WAS HOLDING THE GAS TO THE FLOOR AND IT WOULDN'T BUDGE. IT WAS IDLING STRANGELY AND SURGING. A WRENCH SYMBOL APPEARED IN THE SCREEN ON THE DASH. I WAS ON A HILL AND WAS UNABLE TO PULL OF THE ROAD. LUCKILY, NO ONE WAS BEHIND ME. I WAITED A FEW MOMENTS AND RESTARTED THE ESCAPE, IT WENT AND THEN CONTINUED TO DECELERATE ONCE AGAIN. I WILL BE TAKING THIS BACK TO THE DEALERSHIP TO BE FIXED. BUT I AM VERY CONCERNED, UPON RESEARCHING THE ISSUE I FOUND MANY MORE COMPLAINTS ONLINE. WHY HASN'T THIS ISSUE BEEN RECALLED? IT IS HIGHLY DANGEROUS AND IT IS ONLY A MATTER OF TIME BEFORE THE ESCAPE CUTS OFF AT THE WRONG TIME AND GETS SOMEONE KILLED. THIS NEEDS TO BE ADDRESSED BEFORE IT BECOME AN EPIDEMIC LIKE THE CHEVY COBALT. *TR
TRANSMISSION SLIPS AFTER COLD START. *TR
WHILE DRIVING ON THE HIGHWAY, I HEARD A SOUND SIMILAR TO THE CAR'S AUTOMATIC TRANSMISSION DOWNSHIFTING. I LOOKED DOWN AND SAW THAT I HAD NO ACCELERATION AS I PUSHED ON THE GAS PEDAL. I STOPPED AT A SAFE LOCATION AND SAT WITH THE CAR IDLING FOR ABOUT A MINUTE. DURING THIS TIME I NOTICED THE RPMS HUNTING AT IDLE SPEED. I TURNED THE CAR OFF. I RESTARTED THE CAR AND THE ENGINE TURNED OVER A FEW MORE TIMES THAN USUAL BEFORE IT FINALLY CAUGHT. AFTER THAT, I HAD NO OTHER PROBLEMS FOR THE TWO MORE HOURS I DROVE IT. THIS PROBLEM APPEARS TO BE WITH THE ELECTRONIC THROTTLE BODY GIVING EITHER A FALSE SIGNAL OR TEMPORARILY LOSING SIGNAL. *TR
CAR LOST POWER SUDDENLY WHILE DRIVING ON FREEWAY AT 65 MPH. I PULLED OVER TO RIGHT LANE IN HEAVY RUSH HOUR TRAFFIC. I COASTED AT REDUCED AND SLOWING SPEED TO THE NEXT AN EXIT RAMP, WHICH WAS ANOTHER FREEWAY. SEVERAL CARS WERE HONKING AND PASSING ME ON THE EXIT RAMP. I PULLED OVER AND DROVE ON SHOULDER FOR ANOTHER MILE UNTIL I CAME TO A SLIGHT HILL. I STOPPED ON THE NARROW SHOULDER BECAUSE THE CAR WOULD NOT MOVE. THE ENGINE WAS STILL RUNNING, BUT AT LOW RPM. THE WRENCH ICON SHOWED ON THE DASHBOARD. I TURNED ENGINE OFF AND WAITED SEVERAL MINUTES. IT HAD FULL POWER WHEN I RESTARTED, GIVING ME ROOM TO DRIVE TO NEXT EXIT LESS THAN A BLOCK AWAY, BUT LOST POWER AGAIN MINUTES LATER. I EXITED ON TO CENTURY AVE, DODGING ONCOMING CARS COMING AT FULL SPEED. I PULLED TO A SERVICE STATION RIGHT OFF THE HIGHWAY. *TR
AS I WAS DRIVING MY CAR LOST IT THROTTLE. THE ENGINE CONTINUED TO RUN BUT I HAD NO ABILITY TO ACCELERATE. I PULLED THE CAR OVER. TURNED IT OFF, THEN BACK ON AND THE CAR APPEARED TO SHOW NO ISSUES. ABOUT TWO WEEKS LATER THE ISSUE APPEARED AGAIN. SAME SOLUTION. FROM MY RESEARCH THIS APPEARS TO BE A COMMON ISSUE AND COULD VERY MUCH ENDANGER ANYONE IN THE VEHICLE. *TR
DRIVING ON FREEWAY APPROX 65 MPH, NO WARNING, ENGINE COMPLETELY STOPS. THANKFULLY ABLE TO DRIFT OVER TO SHOULDER OF EXIT LANE AND RESTARTED WITH NO DETECTABLE ISSUES. ASKED MECHANICS TO RUN ALTERNATOR DIAGNOSTICS - AS THEY SAID THE ALTERNATOR WAS THE ONLY THING THAT WOULD MAKE AN ENGINE COMPLETELY CUT OFF. TESTED OK. PARKED FOR WEEKEND. SAME THING HAPPENED ON MONDAY MORNING. SEARCHED FOR PROBLEM ONLINE, FOUND THROTTLE BODY COMMENTS. CALLED LOCAL DEALER - SERVICE ADVISER TOLD ME IT WAS COVERED UNDER RECALL, BUT APPOINTMENT SETTER TOLD ME IT WASN'T. WE'LL SEE WHEN I GET THERE TOMORROW. VERY TERRIFYING EXPERIENCE - I'M LUCKY I TRAVEL AT VERY EARLY TRAFFIC TIMES. I DON'T THINK I WILL EVER FEEL SAFE IN THE VEHICLE AFTER READING SO MANY SIMILAR STORIES. *TR
ENTERED LEFT TURN LANE TO APPROACH OFF RAMP, TRUCK STALLED. APPX 40MPH. TURNED OFF AND RESTARTED, DROVE HOME. HAD NOTICED JUMPING RESPONSE FROM IDLE TO REVERSE TO DRIVE, PARTICULARLY UPON FIRST IGNITION OF DAY, FOR ABOUT A WEEK. HAVE CONTACTED DEALERSHIP FOR REPAIR OF NOTED THROTTLE BODY ISSUE, WHICH IS SCHEDULED FOR 1 WEEK FROM TODAY. *TR
WHILE DRIVING AT 71 MPH WITH THE CRUISE CONTROL ON, I NOTICED A SLOWING DOWN FEELING, THE CRUISE CONTROL LIGHT WENT OFF, THE WRENCH LIGHT ILLUMINATED. I PULLED TO THE BERM. I TURNED OFF THE ENGINE. ACCORDING TO THE MANUAL IT WAS THE THROTTLE. IT TOOK 2 TRIES TO RESTART CAR, THE WRENCH LIGHT WENT OFF. A FORD DEALERSHIP WAS 5 MIN. FROM INCIDENT. ACCORDING TO INVOICE, THEY PERFORMED THROTTLE BODY UPDATE. I WAS TOLD IF THE LIGHT CAME ON AGAIN, IT MIGHT NEED A THROTTLE BODY. I ASKED IF THEY COULD PERFORM THE WORK, THEY STATED WITHOUT THE LIGHT BEING ON, THEY COULDN'T DO THE WORK UNDER THE WARRANTY. MEANWHILE I WAS OVER 200 MILES FROM HOME, AND NEEDED TO GET HOME. IT FELT SO UNSAFE FOR 5HOURS OF DRIVING. THE CAR HAS SURGES OF POWER, DOWNSHIFTS WITH JOLTS, AND CLUNKING SOUNDS WHEN IT DOES SHIFT. THIS IS HOW IT DROVE FROM THE BEGINNING, I BEGAN TO THINK IT WAS NORMAL SO NEVER REPORTED IT. ALSO, SINCE THE WORK WAS DONE I NOTICED THE RPMS AT IDLING ARE HIGH, I CAN PULL INTO THE GARAGE WITHOUT PUTTING MY FOOT ON THE GAS THE RPMS ARE AT 2 AT 30 MILES AN HOUR, SAME AS AT 70 MILES AN HOUR. I'M CONTACTING FORD ABOUT THE RULES OF THE WARRANTY AND HOW UNSAFE IT FEELS TO DRIVE THE VEHICLE. HOW MANY ACCIDENTS, DEATHS WILL IT TAKE TO GET THE REAL WORK DONE, NOT A PATCH UP JOB. *TR
I WAS DRIVING ALONG THE HIGHWAY AT 70 MPH, WHEN I FELT A 'CLUNK'. THE ENGINE LOST POWER AND THE 'WRENCH' LIGHT LIT UP. I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. I THEN TURNED THE ENGINE OFF, WAITED A COUPLE MINUTES AND THEN RE-STARTED THE ENGINE. THE 'WRENCH' LIGHT DID NOT RETURN. I DO NOT FEEL IT IS SAFE TO DRIVE UNTIL THIS ISSUES IS RESOLVED. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE AUTOMATIC TAILGATE WAS CLOSING, THE LATCH CLOSED INCORRECTLY AND THE WINDOW SHATTERED. THE CONTACT STATED THAT THE LIFTGATE LATCH WAS FAULTY EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR REPAIR AND THE LATCH WAS LUBRICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 12,500.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A DEALER FOR AN UNRELATED PROBLEM, THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE SHOCK ABSORBER WAS LEAKING HYDRAULIC FLUID. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING IN SLEET AND SNOW AT 40 MPH, THE CONTACT ATTEMPTED TO USE THE WINDSHIELD WIPER FLUID AND NOTHING WOULD COME OUT. THE CONTACT COULD NOT SEE THROUGH THE WINDSHIELD WHICH ALMOST RESULTED IN A CRASH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE SPRAY NOZZLE WAS CLOGGED WITH DEBRIS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,361.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT ATTEMPTED TO CLOSE THE TAILGATE AND THE ENTIRE BACK WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE TEMPERATURES WERE LOWER THAN NORMAL CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 699.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ENGINE OIL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,327.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED AND THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
WHILE DRIVING WE WERE ALERTED TO A PROBLEM BY A PASSING CAR. AFTER STOPPING THE MOTORHOME I WALKED BACK TO THE ESCAPE AND SAW SMOKE COMING FROM UNDER THE CAR. AFTER ALLOWING THE CAR TO COOL WE PROCEEDED ON TO OUR DESTINATION AND CONTACTED THE LOCAL FORD DEALER. WE WERE PROVIDED WITH AN APPOINTMENT FOR THE NEXT MORNING. AT THAT APPOINTMENT WE WERE TOLD THAT THE TRANSMISSION WAS TOTALLY DESTROYED. WHILE NO FIRE WAS PRESENT THE POTENTIAL FOR A CATASTROPHIC FIRE INVOLVING BOTH THE CAR AND THE MOTORHOME ALONG SIDE A BUSY FREEWAY WAS A POSSIBILITY. *TR
DRIVING DOWN FREEWAY AT 85 MILES PER HOUR. VEHICLE STALLS AND RPMS OR MPH WON'T MOVE. PULL OVER PUT IN PARK, VEHICLE SHAKES REAL BAD AND WRENCH COMES ON. TURN OFF AND RESTART, WRENCH DROPS OFF. 50 MILES DOWN THE ROAD SAME INSTANCE, EXCEPT AFTER RESTARTING WRENCH DROPS AND CHECK ENGINE LIGHT COMES ON. BRING TO DEALERSHIP. THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN AND THEY SAY POSSIBLE RECALL. WEEK LATER GOING 65 DOWN HIGHWAY AND SAME INSTANCE HAPPENS. TAKE IT TO DIFFERENT DEALERSHIP AND THEY SAY WE HAVE THROTTLE BODY RECALL, THEY RECALIBRATE THE RECALL. NOW VEHICLE DOESN'T ALWAYS SWITCH RPMS WHEN IT'S SUPPOSED TO. IT'LL JERK BEFORE SHIFTING AND THEN WRENCH AND CHECK ENGINE LIGHT COMES BACK ON. BACK TO DEALERSHIP AND THEY SAY THROTTLE ACTUATOR CONTROL AND POSSIBLE NEW THROTTLE BODY DOWN THE ROAD. SPENT ALMOST 1000 DOLLARS ON RECALL IN LAST COUPLE MONTHS AND NOW THEY TELLING US THE RECALL WAS JUST A RECALIBRATION AND BUT MIGHT NEED A NEW THROTTLE BODY?? WHAT WAS THE RECALL FOR. FRUSTRATED WITH FORD. *TR
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →