Page 15 of 27 · complaints 701–750 of 1,319

2011 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Dec 22, 201545,000 milesSC

VEHICLE STALLS, LUNGES, AND SURGES WITH LOSS OF POWER WHILE DRIVING. THIS ISSUE IS WELL DOCUMENTED ON 2011 FORD ESCAPES WITH COUNTLESS SIMILAR EXPERIENCES POSTED ONLINE. PROBLEM HAPPENS UNPREDICTABILITY SO WHEN TAKEN TO THE DEALERSHIP THEY WERE AWARE OF THE ISSUE BUT WOULD NOT REPLACE THE CULPRIT PART, THE THROTTLE BODY, WITHOUT A CHECK ENGINE LIGHT LIT OR THE VEHICLE REPRODUCING THE PROBLEM IN THE LIMITED TIME THEY HAD THE VEHICLE.

Electrical SystemFire
Filed Dec 15, 201555,000 milesPA

VEHICLE WAS PARKED FOR 4 DAYS IN DRIVEWAY. VEHICLE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES UNEXPECTEDLY. CAUSE UNKNOWN. A 2014 RECALL RELATED TO THROTTLE BODY IS SUSPICIOUS. RECALL WAS ADDRESSED UNDER CUSTOMER SATISFACTION PROGRAM 13N03.

Structure › Body
Filed Dec 9, 201548,000 milesCA

MY 2011 FORD ESCAPE REAR LIFTGATE LATCH WON'T OPEN- CAUSED BY PREMATURE FAILURE OF AN ELECTRICAL ACTUATOR THAT UNLATCHES (OPEN) THE LIFT-GATE. THE VEHICLE'S LIFTGATE ONLY UNLATCHES ELECTRICALLY (BUTTON SWITCH OPERATED). THERE IS NO WAY TO OPEN THE LIFTGATE MANUALLY IF THE ACTUATOR FAILS OR IN THE EVENT OF VEHICLE'S ELECTRIC POWER FAILURE. DEFECTIVE DESIGN, QUALITY CONTROL/RELIABILITY ISSUE AS WELL AS SAFETY CONCERN. THERE ARE APPARENTLY TENS OF THOUSANDS OWNERS OF 2008 TO 2012 FORD ESCAPE WITH THE EXACT SAME PROBLEM AS DEMONSTRATED BY THE FOLLOWING YOU TUBE LINK (OVER 69,000 VIEWS TO DATE AND GROWING): HTTPS://WWW.YOUTUBE.COM/WATCH?V=BKXGGQYXXO4

Structure › Body › Hatchback/Liftgate
Filed Nov 25, 201529,000 milesCO

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE FOBIK KEY WAS DEPRESSED TO UNLOCK THE DOORS, THE LIFT GATE FAILED TO UNLOCK. THE CONTACT ATTEMPTED TO UNLOCK THE LIFT GATE MANUALLY BUT THE ATTEMPT FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Engine
Filed Nov 21, 2015MI

BEGINNING OF OCTOBER THE VEHICLE JERKED VIOLENTLY BUT IT STOPPED IMMEDIATELY & THEN DROVE FINE. APPROXIMATELY 1.5 MONTHS LATER, I WAS DRIVING DOWN A BUSY ROAD & THE CAR STARTED JERKING HARD AND WOULDN'T MOVE. I HAD IT TOWED TO A FORD DEALERSHIP. I WAS TOLD THAT IT WAS THE TRANSMISSION & WOULD COST OVER $4,200 TO REPLACE. A VEHICLE WITH 120,000 MILES DOESN'T TYPICALLY HAVE TRANSMISSION FAILURE. MY MECHANIC SUGGESTED I RESEARCH FORD ESCSPES, AS HE NOTED THEIR ENGINE & TRANSMISSION FAILURES ARE WELL KNOWN. AFTER DAYS OF RESEARCHING THE TOPIC, I SEE IT IS A FAR TOO COMMON COMPLAINT ON FORD SUVS AROUND 90,000-130,000 MILES. THIS IS A GRAVE DANGER & SOMETHING FORD MUST BE AWARE OF

Air BagsCrash1 injured
Filed Nov 20, 2015MI

DRIVING DOWN A CITY STREET ROAD AT NIGHT 55 MPH A DEER JUMPED FROM SIDE OF THE ROAD TO CROSS HIT THE DEER HAD TO PULL OVER CAR STARTED SMOKING RADIATOR FLUID EVERYWHERE THE CAR WAS TOTALED. THE AIR BAGS NEVER DEPLOYED. I WAS HURT AND I HAD 4 PASSENGER, ALL WERE WEARING SEATBELTS INCLUDING MYSELF. I DIDN'T FILE A POLICE REPORT AS I FIGURED IT WAS A DEER WHAT ARE THEY GOING TO DO ARREST THE DEER. I COULD NOT AFFORD THE REPAIRS OR PAYMENTS FOR THE VEHICLE ANYMORE SO I VOLUNTARY GAVE BACK MY VEHICLE TO THE COMPANY.

Steering
Filed Nov 18, 201567,287 milesNH

ELECTRONIC POWER STEERING UNIT FAILED WHILE DRIVING IN A RURAL SETTING ON A 2011 FORD ESCAPE WITH 67287 MILES. THE CAR WAS ABLE TO BE CONTROLLED BUT WITH GREAT EFFORT. THIS UNIT HAS BEEN THE SUBJECT OF PREVIOUS RECALL 14V284000, HOWEVER THIS VEHICLE WAS MANUFACTURED AFTER THE CUTOFF DATE ACCORDING TO FORD CUSTOMER SERVICE. ( CASE #8247746-B4F4D1). IT DOES NOT APPEAR THAT THE RECALL WAS EXTENSIVE ENOUGH AS THIS UNIT FAILED IN THE SAME MODE AS THOSE PREVIOUSLY RECALLED. THE LOCAL FORD DEALER QUOTE FOR REPAIR WAS $705.00 PARTS AND $322.50 LABOR.

Engine
Filed Nov 10, 201563,000 milesHI

WHEN DRIVING CAR GOING ABOUT 45MPH.CAR SHUT OFF AND WRENCH WILL APPEAR ON DASHBOARD . I HAVE BEEN ABLE TO COAST OFF THE ROAD , SHUT OFF CAR WAIT FOR A FEW MINUTES AND RESTART CAR . I AM IN FEAR THAT CAR WILL SHUT OFF IN AREA WHERE THERE IS NO SHOULDER AND I WILL BE HIT FROM BEHIND . THERE SEEMS TO BE A PATTERN BUILDING WITH THIS SAME PROBLEM , SAME MODEL, SAME YEAR .

Steering
Filed Nov 9, 201520,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Engine
Filed Nov 4, 201560,130 milesIN

I HAD MY OIL CHANGED ON 10-03-15. ON 10-17-15, MY ENGINE LIGHT CAME ON AND MY CAR STALLED AND JERKED WHEN I WAS STOPPED AT A LIGHT AND WHEN IT WAS IN PARK WITH THE ENGINE RUNNING. I CALLED FORD AND WAS TOLD IT WOULD COST $110 JUST TO SEE WHAT WAS WRONG AND THAT WOULD NOT GO TOWARD REPAIRS. I TOOK IT TO A MECHANIC WHO DID A SYSTEM CHECK AND SAID IT WAS THE CAMSHAFT TIMER. IT WAS REPLACED BUT THAT DID NOT RESOLVE THE ISSUE. I TOOK IT TO ANOTHER REPAIR SHOP WHERE I WAS TOLD I HAD TO HAVE THE VVT SOLENOID TIMER AND THE IGNITION COIL REPLACED. HE SAID THE ENGINE OIL BURNED THESE ITEMS. I ONLY HAVE MY OIL CHANGED BY FORD. I HAD JUST REACHED 60,130 MILES ON MY VEHICLE, SO THERE WAS NO WARRANTY. I THINK THIS WAS AN EXPENSE THAT COULD HAVE BEEN AVOIDED, ESPECIALLY IF IT WAS AN OIL ISSUE.

Air BagsCrash2 injured
Filed Oct 29, 201547,400 milesOK

TL* THE CONTACT OWNED A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO THE REAR QUARTER PANEL OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE FRONT PASSENGER SUSTAINED MINOR BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400.

Engine
Filed Oct 27, 201547,563 milesPA

MY 2011 FORD ESCAPE WHILE DRIVING AT 65 MPH ON THE FREEWAY IN MERGING TRAFFIC THE ENGINE STALLS LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCES SPEED ON A MAJOR FREEWAY I ATTEMPT TO GET OVER TO THE SHOULDER OUT OF HARM'S WAY, HIS HAS HAPPENED TO ME TWICE. SO I CALL THE SERVICE AND THEY TELL ME IT'S A PROBLEM WITH ELECTRONIC THROTTLE BODY BUT WHEN I TAKE THE CAR TO MY DEALER FOR SERVICE. THEY TOLD ME SORRY AFTER TWO KEY CYCLES THE CODE DISAPPEARS SO THERE IS NOTHING THEY CAN DO. SO I HAVE TO DRIVE THIS UNSAFE CAR AND WAIT FOR IT TO HAPPEN AGAIN BEFORE I CAN BRING IT IN.

Unknown or Other
Filed Oct 25, 2015105,000 milesTX

I HEARD A LOUD POP WHILE DRIVING DOWN THE FREEWAY. THE SUNROOF HAD SHATTERED AND HAD A LARGE HOLE IN THE MIDDLE OF IT. NO OBJECT HIT THE CAR TO CAUSE THIS TO HAPPEN.

Steering
Filed Oct 23, 201560,000 milesNJ

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Engine
Filed Oct 21, 201562,523 milesKY

I WAS DRIVING ALONG THE HIGHWAY AND MY RIDE SHUDDERED SOME AND LOST ACCELERATION, MY ENGINE LIGHT CAME ON THEN THE WRENCH SYMBOL CAME ON AND IT HAS STAYED ON. IT'S GIVING A THROTTLE/ POWERTRAIN ERROR. I'VE DONE SOME RESEARCH AND I'VE SEEN A LOT OF COMPLAINTS CONCERNING THIS ISSUE AND WAS TOLD TO FILE A COMPLAINT. FORD NEEDS TO ISSUE A RECALL ON THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED.

Steering
Filed Sep 28, 201557,000 milesMI

THE POWER STEERING SUDDENLY DIDN'T WORK. UPON SEVERAL RESTARTS, IT BEGAN WORKING AGAIN BUT SOMETIMES STOPS WORKING WHILE THE CAR IS MOVING. THIS EVENT HAS BEEN REPEATED SEVERAL TIMES. THERE IS A RECALL FOR 2008 - 2011 FORD ESCAPES BUT MINE WAS NOT INCLUDED IN THE RECALL BUT HAS THE SAME DANGEROUS PROBLEM AS THE CARS THAT WERE RECALLED. FORD WILL NOT TELL ME WHY MY 2011 WAS EXCLUDED FROM THE RECALL. THE COST OF REPAIR IS APPROXIMATELY $1,000. I DON'T BELIEVE I SHOULD HAVE TO PAY FOR A DANGEROUS DEFECT THAT FORD HAS ACKNOWLEDGED BUT WON'T INCLUDE MY CAR.

Power Train
Filed Sep 25, 201556,000 milesMO

WHEN SLOWING DOWN AT ABOUT 20-25 MPH, CAR JERKS LIKE TRANSMISSION IS TRYING TO SLIP FROM 2ND TO 1ST GEAR. HAS BEEN LIKE THIS FOR OVER TWO YEARS. MOST READINGS ON 'NET SUGGESTS SOFTWARE ISSUES BUT NOT MANY OWNERS HAVE FOUND SATISFACTION WITH THE UPDATES AND APPEAR TO HAVE TO PAY FOR THEM..

Electrical System
Filed Sep 17, 201552,420 milesWI

A/C PUMP CYCLES ON AND OFF BUT NO A/C IN SUMMER. IN WINTER -THE DEFROSTER CUTS OUT WHICH I BELIEVE IS A OVERHEATING RESISTER THUS NOT CYCLING THE A/C. ALSO SWITCH IS INOP FOR FAN ON POSITIONS 1 AND 2. I BELIEVE THE SYSTEM " MALFUNCTION" IS A FIRE/ SAFETY ISSUE AND NEEDS A SAFETY CAMPAIGN BECAUSE OF ALL WEATHER HAZARDS SUCH AS FOG, EXCESSIVE SUMMER TEMPS, AND FREEZING TEMPS WITH CONDENSATION. THANKS

Steering
Filed Aug 28, 201591,196 milesCA

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH AROUND A CURVE, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE CONTACT TO DRIVE OFF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 91,196.

Power Train
Filed Aug 27, 201522,000 milesKY

MY 2011 ESCAPE TRANSMISSION SEEMED TO SHIFT HARD WHEN SLOWING DOWN AT TIMES. THIS WOULD HAPPEN INTERMITTENTLY AND DID NOT CAUSE A LOT OF PROBLEMS WHEN I FIRST GOT IT. IT SEEMED TO OCCUR MORE FREQUENTLY AROUND THE FIRST OF THIS YEAR. I TOOK IT TO A FORD DEALERSHIP (BILL COLLINS FORD) TO CHECK THE TRANSMISSION. THEY KEPT IT FOR SEVERAL DAYS BEFORE THEY EVEN LOOKED AT IT. THE TRANSMISSION NEEDED SOFTWARE UPDATES WHICH I HAD TO PAY ABOUT $160 FOR. I HAD TO TAKE IT BACK AGAIN A FEW MONTHS LATER AND IT WAS THE SAME THING - NEEDED A SOFTWARE UPDATE AFTER THEY KEPT IT SEVERAL DAYS AGAIN. THERE APPEARS TO BE SOME TYPE OF PROBLEM WITH THE TRANSMISSION NEEDING A SOFTWARE UPDATE SO FREQUENTLY.

Engine
Filed Aug 22, 201581,000 milesGA

WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE FELT AS IF IT WERE ABOUT TO STALL. I PRESSED THE CLUTCH AND THE VEHICLE DID NOT STALL, BUT WOULD NOT MOVE FORWARD. I TURNED THE VEHICLE OFF. I RESTARTED THE VEHICLE (WHICH HESITATED TO CATCH FOR SEVERAL SECONDS). UPON THE VEHICLE STARTING, I AGAIN ATTEMPTED TO ACCELERATE THROUGH THE INTERSECTION. AT FIRST THE VEHICLE SEEMED OK, BUT SHORTLY THROUGH THE INTERSECTION THE VEHICLE LOST ALL ACCELERATION. I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER SEVERAL MINUTES I RESTARTED THE VEHICLE AND WAS ABLE TO CONTINUE WITHOUT INCIDENT, HOWEVER THE "CHECK ENGINE" LIGHT WAS ILLUMINATED. I HAD THE VEHICLE CHECKED AND IT READ ERROR CODE P2111. THE CHECK ENGINE LIGHT WENT OUT AND THE VEHICLE DID NOT GIVE ME PROBLEMS AGAIN UNTIL AUGUST 20, 2015. AS I ACCELERATED FROM A STOPPED POSITION, THE VEHICLE AGAIN LOST ALL POWER TO THE ENGINE (THOUGH IT DID NOT STALL). I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD AND DISENGAGE THE ENGINE. AFTER SEVERAL MINUTES, AND WITH A HESITATED "CATCH" THE ENGINE RESTARTED. I BELIEVE THIS IS AN EXISTING AND KNOWN PROBLEM WITH FORD (NHTSA PE13003), HOWEVER, I WAS TOLD BY MY LOCAL DEALER AND FORD CUSTOMER SERVICE THAT THE WARRANTY EXTENSION OFFERED UNDER THAT INVESTIGATION DOES NOT APPLY TO MY VEHICLE (WHICH FALLS WITHIN ALL OF THE GUIDELINES FOR YEAR, MAKE, MODEL, AND MILEAGE).

Power Train
Filed Aug 14, 201561,400 milesKY

DRIVING CAR HOME AFTER WORK - SLOWED DOWN AND STOPPED AFTER TRAFFIC LIGHT CHANGE. PRESSED ON ACCELERATOR AND CAR SHUDDERED WOULD NOT ACCELERATE. THE WRENCH LIGHT CAME ON AND THE CAR WENT INTO LIMP HOME MODE. TURNED INTO PARKING LOT AND SHUT DOWN AND RESTARTED ENGINE. THE ENGINE RPM SUDDENLY WENT TO ABOUT 7000 RPM WITH THE NO PUSH OF THE ACCELERATOR. ENGINE EVENTUALLY NORMALIZED AND I WAS ABLE TO DRIVE IT THE REST OF THE WAY HOME. MY HUSBAND TEST DROVE THE VEHICLE AND THE SAME THING HAPPENED TO HIM WITH THE CAR GOING NON RESPONSIVE INTO LIMP HOME MODE. HE TROUBLESHOT THE ISSUE TO THE THROTTLE BODY. AFTER REMOVING THE THROTTLE BODY, CLEANING IT, AND RECALIBRATING , THE ISSUE DISAPPEARED. HE IS GOING TO REPLACE THE PART FOR SAFETY SINCE THIS ISSUE HAPPENING AT HIGHWAY SPEED COULD BECOME DANGEROUS.

Engine
Filed Aug 10, 201589,866 milesTN

TODAY WAS THE WORST IT HAS BEEN, IT AL STARTED ABOUT 2 MONTHS AGO, IT JUST HAPPENS WITHOUT WARNING OF ANY KIND. BUT TODAY THE FIRST TIME WAS ON MY WAY TO WORK, LUCKILY I HAD A PLACE TO PULL OFF, TURN OFF ENGINE SIT AND START IT BACK, NOT IMMEDIATE I MAY SAY ( A LITTLE HESITATION IN THE STARTING) THEN THE SECOND TIME (TODAY) HAPPENED IN AN INTERSECTION SAME PROCESS, BUT THIS TIME WAS VERY SCARY, SEEING HOW CARS WERE COMING AT ME HONKING AND GOING AROUND ME. THEN THE THIRD TIME (TODAY) WAS ON MY WAY HOME FROM WORK, WITH MY GRANDSON IN THE CAR I MIGHT ADD, THIS ACCRUED NOT 30 MINUTES AFTER THE 2ND INCIDENT. I HAD TO PULL OFF THE ROAD AND REPEAT THE PROCESS TO GET GOING AGAIN. IF THIS CONTINUES TO OCCUR, IT COULD TURN INTO A VERY BAD ACCIDENT.

Air BagsCrash2 injured
Filed Aug 6, 2015CA

I INVESTIGATED A TRAFFIC COLLISION INVOLVING A 2011 FORD ESCAPE THAT SUSTAINED SIGNIFICANT FRONT END DAMAGE DURING THE EVENT. THE AIRBAGS FAILED TO DEPLOY DURING THE COLLISION AFTER THE VEHICLE SUSTAINED DAMAGE TO THE ENTIRE FRONT BUMPER AREA TO INCLUDE THE BUCKLING OF THE HOOD AREA. I HAVE PHOTOGRAPHS OF THE VEHICLE DAMAGE I CAN E-MAIL SHOWING THE VEHICLE AND DAMAGE SUSTAINED. INJURIES WERE INCURRED FROM PARTIES IN BOTH VEHICLES (2 CAR COLLISION). PLEASE CONTACT ME AT THE MADERA POLICE DEPARTMENT FOR FURTHER INFORMATION REGARDING THIS INCIDENT AND MY CONCERN FOR THE AIRBAGS FAILING TO DEPLOY...UPDATED 10/15/15 *BF *CN

Unknown or Other
Filed Aug 3, 2015119,453 milesWA

SUN ROOF SHATTERED WHILE IN HOT SUN,LATER BLEW OUT ONTO THE HIGHWAY

Unknown or Other
Filed Jul 30, 2015100,650 milesAR

FIRST DATE OF OCCURRENCE: 7/22/15 I WAS DRIVING ABOUT 40 MPH AND IT SEEMED AS THOUGH EVEN THOUGH I HAD FUEL IN MY GAS TANK, THAT THE CAR WAS RUNNING OUT OF GAS. I PUT IT IN PARK, TURNED IT OFF AND TURNED IT BACK ON AGAIN AND IT RAN FINE. (VEHICLE BEGAN KIND OF SPUTTERING AND WHEN I PRESSED ON THE GAS PETAL, IT WAS LIKE IT DIDN'T WORK AT ALL.) WAS DRIVING A DISTANCE OF APPROXIMATELY 25 MILES WHEN THIS HAPPENED. SECOND DATE OF OCCURRENCE: 7/24/15 I WAS DRIVING ABOUT 50 MPH AND THE SAME ISSUE MENTIONED ABOVE HAPPENED. WHEN I TURNED THE VEHICLE BACK ON, IT TOOK IT A FEW SECONDS TO TURN BACK ON. THIRD DATE OF OCCURRENCE: 7/25/15 I WAS DRIVING ABOUT 50 MPH AND THE SAME ISSUE MENTIONED ABOVE HAPPENED. TOOK VEHICLE TO A SHOP ON 7/27/15 AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. FOURTH DATE OF OCCURRENCE: 7/29/15 I WAS DRIVING ABOUT 40 MPH AND THE SAME ISSUE MENTIONED ABOVE HAPPENED. DROVE APPROXIMATELY 2 MILES WHEN THIS OCCURRED. FIFTH DATE OF OCCURRENCE: 7/30/15 I WAS DRIVING 40-50 MPH AND DROVE APPROXIMATELY 7 MILES WHEN THIS OCCURRED. HAD A DIAGNOSTICS MACHINE HOOKED UP TO VEHICLE AND IT READ ERROR CODE P2111 THROTTLE ACTUATOR STUCK OPEN.

Engine
Filed Jul 27, 201570,000 milesOK

MY CAR WILL BE IDLING AND SUDDENLY POWER DOWN. RECENTLY WHILE I HAVE BEEN SLOWING DOWN AT A TRAFFIC LIGHT, STOP LIGHT, OR BRAKING FOR TRAFFIC IT WILL POWER DOWN. AFTER RESEARCHING ONLINE I HAVE FOUND THAT HUNDREDS OF OTHER FORD ESCAPE OWNERS HAVE HAD THE SAME ISSUE, SOME HAVE HAD IT HAPPEN WHILE DRIVING AT HIGH RATES OF SPEED. I HAVE TAKEN IT TO 4 DIFFERENT MECHANICS, 2 OF WHICH ARE FORD DEALERSHIPS AND THEY WORK ON IT CHARGE ME A LOT OF MONEY AND IT CONTINUES TO HAPPEN. ALMOST A YEAR NOW! I'M FED UP.

Electrical System
Filed Jul 21, 201520,000 milesPA

DRIVERS SIDE DOOR LATCH SWITCH SAYS IT IS NOT LATCHED, BUT IT IS. THIS CAUSES THE INTERIOR DOME LIGHTS TO REMAIN ON WHILE DRIVING. HARD TO DRIVE AT NIGHT WITH LIGHTS ON. DANGEROUS. DOORS DO NOT LOCK PROPERLY BECAUSE IT THINKS THE DOOR IS AJAR. I UNDERSTAND THOUSANDS OF COMPLAINTS ON THIS EXACT ISSUE.

Engine
Filed Jul 16, 201551,751 milesMA

TRAVELING HOME ON ROUTE 1 NORTH, MASSACHUSETTS IN TRAFFIC ABOUT 20MPH CAR BEGAN TO STALL AND SPUTTER AND WRENCH LIGHT CAME ON. BROUGHT CAR TO AUTO PARTS STORE FOR FREE DIAGNOSTIC IMMEDIATELY AND INSPECTION SHOWED "POWER TRAIN ISSUE" (ARE YOU KIDDING ME? JUST PURCHASED THIS USED CAR 3 MONTHS AGO!) NEXT DAY, SAME THING HAPPENED TWICE. CALLED THE DEALER WHO SOLD THE CAR TO ME CANNOT INSPECT THE CAR FOR TWO WEEKS. THIS IS UNACCEPTABLE. FORD ADMITS THERE IS AN ISSUE WITH THE ELECTRONIC THROTTLE BODY (ETB) BUT HAS NOT RECALLED THE VEHICLES.

Engine
Filed Jul 9, 2015101,400 milesMI

WAS DRIVING THROUGH TOWN, VEHICLE REVVED UP AND THEN STALLED. STOPPED VEHICLE, TURNED OFF, AND RESTARTED. STARTED UP WITHOUT AN ISSUE. 3 DAYS LATER, WHILE DRIVING TO WORK, VEHICLES WRENCH INDICATOR LIGHT CAME ON AND VEHICLE LOST POWER. RESTARTED OKAY. AS THE WEEK PROGRESSED, VEHICLE STARTED LOSING POWER SEVERAL TIMES DURING MY 20 MILE TRIP TO WORK AND BACK, 40 MILES ROUND TRIP. THEN ON 7/7/15, VEHICLE LOST POWER 4 TIMES ON MY WAY HOME, THE SECOND TIME IT LOST POWER THE ENGINE INDICATOR LIGHT CAME ON AND STAYED ON. IT ALSO TOOK LONGER TO RESTART THE VEHICLE. CHECKED COMPUTER FOR CODE. CODE STATES P 2112, TAC SYSTEM STUCK SHUT. LOOKED UP THIS CODE AND INFO, AND IT SEEMS TO BE RELATED TO THE THROTTLE BODY. I FOUND SOMETHING THAT STATES THERE WAS A RECALL ON THIS PART, BUT I WAS NEVER NOTIFIED OF THIS. I WOULD LIKE TO GET THIS PROBLEM FIXED SO I CAN DRIVE MY VEHICLE. I'M NERVOUS ABOUT DRIVING IT AS I HAVE POOR SIGNAL ON MY CELL PHONE BETWEEN HOME AND WORK AND DONT WANT TO BE STRANDED. PLEASE HELP ME IN ANYWAY YOU CAN.

Engine
Filed Jul 6, 201550,000 milesMA

AS I WAS DRIVING AT 50-55 MILES AN HOUR MY VEHICLE BUCKED AND LOST POWER AND WHEN ACCELERATING IT FEELS AS IF THE CAR IS GOING TO STALL. WHEN STARTING UP FROM A COMPLETE STOP THE CAR WILL HESITATE WHEN TRYING TO ACCELERATE AND BUCKS.

Engine
Filed Jun 29, 201571,240 milesNY

GOING SOUTH ON I81 TO WATERTOWN, NY. VEHICLE QUIT AND I COASTED TO THE SIDE OF THE HIGHWAY. TRACTOR-TRAILER BEHIND ME SWERVED TO MISS ME. ALMOST HIT A CAR COMING OFF THE EXIT RAMP, HAD NO POWER TO EXCELERATE TO GET BY HIM. COULD HAVE BEEN A WOPPER OF AN ACCIDENT.

Unknown or Other
Filed Jun 26, 201520,000 milesPA

I WAS AT A TRAFFIC LIGHT AND TURNING LEFT TO MAKE THE TURN AND GO UP THE HILL. THE CAR LOST POWER AND I ACTUALLY THOUGHT IT HAD STALLED. THE CAR HAS DONE THIS FOR ME NUMEROUS TIMES AND I AM AFRAID IT WILL CAUSE AN ACCIDENT WHERE SOMEONE WILL HIT ME IN THE REAR WHEN MY CAR DOES NOT ACCELERATE

Tires
Filed Jun 24, 2015OH

ALL 4 TIRES HAVE CRACKS IN THE THREAD AND SIDE WALLS

Engine
Filed Jun 23, 201560,000 milesMO

THE THROTTLE BODY WAS CORRODED ON THE VEHICLE CAUSING IT TO STUTTER AFTER STARTING THE VEHICLE. AFTER THE ISSUE OCCURRED THE VEHICLE WOULD NOT DRIVE OR FUNCTION PROPERLY. IT WAS CLEARLY UNSAFE.

Steering
Filed Jun 3, 201565,000 milesMD

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE MAKING A LEFT TURN AT A LOW SPEED, THE STEERING BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR RELATED TO THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Power Train
Filed May 26, 201545,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE SLOWED DOWN WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 7/16/15*CN THE CONSUMER STATED NO ACCIDENTS OCCURRED BUT, THERE WERE A FEW NEAR MISSES DUE TO LOSS OF SPEED. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. UPDATED 9/22/2015 *JS

Power Train
Filed May 21, 2015VA

I BOUGHT THIS CAR IN 2012 AND HAVE SINCE NOTICED THE VEHICLE LOSING THE ABILITY TO ACCELERATE. NO MATTER HOW FAR I PUSH DOWN ON THE GAS IT WILL NOT ACCELERATE. AFTER A MINUTE OR TWO OF STALLING, IT WILL SPUTTER AND SHUT OFF. I TOOK IT TO THE AUTO SHOP TO MAKE SURE THAT IT WAS NOT MISFIRING A PISTON, OR THAT THEIR WAS ANYTHING IMMEDIATELY WRONG, BUT THEY COULD NOT GIVE ME AN ANSWER TO WHY IT WOULD NOT ACCELERATE. MY TRANSMISSION ALSO STALLS IN GEARS AND WILL NOT SHIFT WHEN DRIVING DOWN THE ROAD. SAME DEAL TOOK IT IN AND RECEIVED NO ANSWER. THE BACK HATCH GLASS ALSO LEAKS TERRIBLY WHEN IT RAINS AND I CANNOT GET IT TO SEAL AT ALL.

Engine
Filed May 14, 201546,000 milesTX

I HAVE HAD THIS VEHICLE FOR ONE YEAR, AND IT WOULD BE IMPOSSIBLE TO RECOUNT ALL OF THE TIMES IT HAS STALLED ON ME WHILE DRIVING IT. IT HAS STALLED IN PARKING LOTS, IN HEAVY STOP-AND-GO TRAFFIC, MAKING TURNS, PULLING INTO MY DRIVEWAY, AND ACCELERATING TO ENTER THE FREEWAY. IT STARTED WITHIN TWO MONTHS OF PURCHASE. I TOOK IT TO A FORD DEALERSHIP IN AUGUST OF 2014 WHERE THEY PERFORMED RECALL WORK WHICH INCLUDED THROTTLE BODY REPLACEMENT, REPROGRAMMED THE PCM, AND A POWER STEERING ADVISORY ITEM. THE VEHICLE CONTINUED TO STALL. THE STALLING SEEMS TO HAPPEN JUST AFTER FILL-UP AND HAPPENS INTERMITTENTLY UNTIL THE GAS GAUGE READS LESS THAN THREE-FOURTHS AND AT LOW SPEEDS. I FILLED IT UP YESTERDAY, AND IT HAS STALLED SEVEN TIMES SINCE THEN. IT HAPPENS WHEN COASTING TO A STOP OR MAKING A TURN. ON THE FREEWAY AT HIGH SPEEDS, IT RUNS WELL. THE ISSUE WAS COMPOUNDED IN FEBRUARY WHEN IT WAS DISCOVERED THAT THE EVAP CANISTER WAS FULL OF GAS. IT, ALONG WITH A TUBE HOSE ASSEMBLY (BL8Z9D667B-AF), WAS REPLACED ONLY FOR IT TO HAPPEN AGAIN. THE PURGE VALVE WAS STUCK OPEN AND HAD TO BE REPLACED ALONG WITH A SECOND EVAP CANISTER. THE STALLING ISSUE CONTINUED, AND THE DEALERSHIP FOUND THE CANISTER TO BE SATURATED WITH GAS AGAIN. THIS TIME, THEY SAID THEY WOULD HAVE TO REPLACE THE GAS TANK TO CORRECT THE ISSUE AS THEY BELIEVE IT IS A VALVE BUILT INTO THE TANK WHICH SEEMS ABSURD. I HAVE NOT DONE THIS SINCE THEY QUOTED A COST OF OVER $2000. EVEN IF I HAVE THAT DONE, IT WILL ONLY CORRECT THE CANISTER ISS

Electrical SystemCrash1 injured
Filed May 5, 201553,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENTIRE INSTRUMENTAL PANEL FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A MILD CONCUSSION AND BRUISES TO THE BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 7/1/15*CN THE CONSUMER STATED WHILE DRIVING THE LIGHTS FLASHED, IGNITION SYSTEM STALLED, BRAKES FAILED, AND THE STEERING LOCKED UP. UPDATED 9/15/2015 *JS

Air BagsCrash2 injured
Filed Apr 27, 201560,000 milesKS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE MAKING A LEFT TURN AT 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED BUT FAILED TO INFLATE AND THE SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND THE REAR PASSENGER SIDE PASSENGER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Fuel/Propulsion System
Filed Apr 22, 201513,700 milesOH

AN O2/EXHAUST SENSOR & FUEL INDUCTION KIT HAD TO BE REPLACED. THIS SUV HAS ONLY 13700 MILES ON IT. THE DEALER SAID THAT THE PARTS WERE FAULTY. MY BUMPER TO BUMPER WARRANTY WENT OUT LAST JULY 2014, SO IT WASN'T COVERED. I FEEL THAT FORD NEEDS TO INVESTIGATE IF OTHER VEHICLES HAVE THIS SAME PROBLEM. I SHOULD ALSO BE REIMBURSED FOR MY COST. *TR

Power Train
Filed Apr 20, 201573,000 milesMD

DRIVING TO WORK MY ESCAPE LOST POWER AND SPUTTERED TO A STOP. THE WRENCH LIGHT CAME ON. I SHUT OFF THE RADIO, FAN AND VEHICLE. THE TURNED THE VEHICLE BACK ON AND IT RESUMED RUNNING. I SEE THERE ARE SEVERAL COMPLAINTS REGARDING THIS ISSUE. HOPEFULLY, THIS WILL BE MY LAST OR THAT A RECALL WILL COME FORWARD AS THIS SEEMS TO BE AN ONGOING ISSUE WITH FORDS. *TR

Fuel System, Gasoline
Filed Apr 19, 201538,527 milesMI

I NOTICED A LIGHT GAS SMELL IN MY GARAGE ONE DAY AND FIGURED PERHAPS BECAUSE MY CAR DOES NOT HAVE A GAS LID THAT IS WHY I WAS SMELLING IT. THE NEXT DAY, MY DAUGHTER USED MY CAR TO PICK UP A GAS GRILL FOR A CHRISTMAS GIFT WHICH SHE LEFT IN MY CAR OVERNIGHT. THE FOLLOWING MORNING THE GAS SMELL WAS REALLY STRONG SO I IMMEDIATELY TOOK IT INTO THE DEALER WHERE I HAD PURCHASED IT, HUNTINGTON FORD. WHEN THE SERVICE MAN CAME NEAR IT HE SAID TO STEP AWAY FROM THIS CAR AS IT WAS DANGEROUS TO BE NEAR IT AND THAT I HAD TO LEAVE IT. AFTER A DAY OR SO, THEY TOLD ME THAT SOME KIND OF "PEBBLE" MUST HAVE RUBBED A HOLE IN MY FUEL LINE AND THAT IS WOULD BE $634.62 FOR PARTS AND REPAIR. I'M A SENIOR CITIZEN ON A FIXED INCOME AND I AM VERY UPSET ABOUT THIS. HOW CAN SOMETHING LIKE THIS HAPPEN AND PUT PEOPLES LIVES IN DANGER? MY DAUGHTER COULD HAVE BEEN IN DANGER WHEN THEY PUT THE HEAVY OBJECT IN IT IF SOMEONE HAD BEEN SMOKING NEARBY. I HAVE SPOKEN TO HUNTINGTON FORD, FORD MOTOR AND WRITTEN 2 SEPARATE LETTERS TO FORD MOTOR AND NO ONE IS WILLING TO HELP ME GET A REFUND FOR PARTS OR LABOR ON THIS. IN MY MIND THEY SHOULD BE WILLING TO WORK WITH ME SINCE I WAS THE ONE WHO WAS PUT INTO HARMS WAY. I DON'T LIVE ON A DIRT ROAD, IN FACT I DON'T KNOW WHEN I EVEN DROVE ON ONE LAST. HOW COULD A "PEBBLE" DO SOMETHING LIKE THIS AND IF SO, HOW MANY OTHER PEOPLE ARE IN DANGER THAT MAY LIVE ON A DIRT ROAD AND NOT BE AS FORTUNATE AS I AM THAT NO ONE WAS INJURED. THIS IS A SERIOUS PROBLEM THAT I THOUGHT WAS IMPORTANT

Electrical System › Horn
Filed Apr 17, 201540,000 milesIL

FROM THE TIME WE BOUGHT THIS VEHICLE, THE HORN WOULD SOUND WHEN WE HIT A BUMP. THEN IT BEGAN TO FAIL AND NOT SOUND AT ALL. I HAD THE SERVICE DEPARTMENT AT THE DEALERSHIP LOOK AT IT. THEY SAID IT WOULD COST $500 TO REPAIR AND THERE HAD BEEN NO RECALL. WHEN WE PICKED UP OUR VEHICLE FROM THE DEALER, THE HORN WOULD NOT SOUND AT ALL. IT HAS NOT SOUNDED SINCE. *TR

Power Train
Filed Apr 10, 201515,180 milesPA

WHILE ENTERING A MAIN ARTERY OF TRAFFIC FROM A SIDE ROAD, DURING THE ACCELERATION BETWEEN 35-45MPH, THE TRANSMISSION DISENGAGED FROM THE ENGINE. THE ENGINE, NOT BEING SUBJECT TO TRANSFERRING ENERGY TO THE TRANSMISSION BEGAN TO GAIN RPM EXCEEDINGLY FASTER ON ITS OWN WITH THE OPERATORS FOOT STILL ONLY APPLYING THE EQUAL FORCE APPLICABLE TO NORMALLY EXECUTE THE ENTRANCE ON TO THE MAIN ROAD. THE TRANSMISSION REGAINED TRACTION WITH THE ENGINE AND THE VEHICLE SUFFERED A VIOLENT LUNGE FORWARD THAN DISENGAGED ONCE MORE AND REPEATED THE SAME AGAIN WITH THE DISENGAGE AND LUNGE FORWARD. THE OPERATOR WAS ABLE TO DRIVE THE VEHICLE AROUND THE BLOCK AT NO MORE THAN 10MPH AROUND THE BLOCK TO GARAGE THE VEHICLE AND CALL FORD TO REPORT THE INCIDENT. *TR

Power TrainCrash2 injured
Filed Apr 10, 201521,150 milesPA

WHILE SLOWING TO COME TO A COMPLETE STOP IN A TURNING LANE BEHIND TWO OTHER VEHICLES, THE SUBJECT VEHICLE'S TRANSMISSION SLIPPED FROM GEAR AND DISENGAGED THE ENGINE. WHEN THE VEHICLES TRANSMISSION REENGAGED THE ENGINES REMAINING TORQUE NOT YET DISPLACED, THE VEHICLE LUNGED FORWARD CAUSING A LOSE OF CONTROL AND THE BRAKES TO LOCK UP FROM ATTEMPTING THE BRAKING ACTION ALREADY TAKING PLACE. THE SUBJECT VEHICLE HAD PREVIOUSLY BEEN IN THE DEALERSHIPS SERVICE DEPT. TO HAVE ITS TRANSMISSION THAT PREVIOUSLY AND COMPLETELY BURNT ITS CLUTCHES OUT AT ONLY 14,775 MILES DRIVEN. THE SYMPTOMS OF THE TRANSMISSION BURNING THE CLUTCHES OUT WAS PRESENTING ITSELF IN AN INCREASING MANNER FROM AROUND 5,000 MILES. THE NEWLY REBUILT TRANSMISSION FAILED AT ONLY 21,150 MILES AT THE TIME OF THE TOTAL LOSS INCIDENT. *TR

Engine
Filed Apr 10, 201525,000 milesDC

I WAS ACCELERATING TO MERGE ONTO I-495 IN NORTHERN VIRGINIA, ATTAINING A SPEED OF APPROXIMATELY 55 MPH. WHEN I REMOVED MY FOOT FROM THE GAS PEDAL (BECAUSE I HAD REACHED MY DESIRED SPEED), THE CAR CONTINUED TO ACCELERATE UNCONTROLLABLY. I APPLIED FULL PRESSURE TO THE BREAK WITH BOTH FEET, BUT THE CAR CONTINUED TO SURGE FORWARD. I ATTAINED A SPEED OF ALMOST 100 MPH, EVEN WITH BOTH FEET FULLY DECOMPRESSING THE BREAK. BOTH SHOULDERS OF THE INTERSTATE HAD CONSTRUCTION, SO THERE WAS NO SHOULDER TO UTILIZE ON EITHER SIDE. AFTER WEAVING IN AND OUT OF TRAFFIC, I FINALLY FOUND A SUITABLE OFF RAMP. AFTER PULLING THE EMERGENCY BREAK, PUTTING THE CAR IN NEUTRAL, AND EVENTUALLY PARK, THE CAR CAME TO A VERY ABRUPT STOP (JUST BEFORE I REACHED A BUSY INTERSECTION AT THE END OF THE OFF RAMP). THE BREAKS CONTINUED TO SMOKE FOR ANOTHER 45 MINUTES AFTER COMING TO A STOP AND CUTTING THE ENGINE. I DO NOT KNOW HOW I'M ALIVE, BUT I AM GRATEFUL. *TR

Structure › Body
Filed Apr 3, 201532,000 milesIN

THE REAR LIFT GATE SEAL LEAKS AND LEAVE A PUDDLE OF WATER AROUND THE REAR LATCH. SOMETIMES THE CARPET IN THE BACK NEAR THE REAR GATE IS DAMP. *TR

Visibility/Wiper
Filed Mar 31, 2015MS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER THE KEY WAS INSERTED INTO THE IGNITION SWITCH. IN ADDITION, THE CONTACT MENTIONED THAT THE PASSENGER SIDE WIPER BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →