2011 Ford Escape complaints

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO A CRACKED FUEL DELIVERY MODULE. *LD THE CONSUMER STATED THE PARTS WERE NOT YET AVAILABLE TO COMPLETE THE RECALL. *JS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. AFTER PARKING THE VEHICLE, IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM; GASOLINE), WHICH INDICATED THAT PARTS WERE NOT AVAILABLE. AFTER NOTIFYING THE MANUFACTURER, THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO THE LOCAL DEALER (CORTESE FORD, 2500 W. HENRIETTA RD, ROCHESTER, NY). THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WOULD BE INSPECTED FIRST. AFTERWARDS, A DECISION WOULD BE MADE AS TO WHETHER THE PARTS WOULD BE ORDERED AND SHIPPED FROM THE MANUFACTURER, EVEN THOUGH THE RECALL NOTICE INDICATED THAT THE DEALER WOULD REPLACE THE FUEL DELIVERY MODULE FLANGE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT EXPERIENCED A FAILURE WITH THE FUEL DELIVERY MODULE FLANGE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD LEAD TO A CRACK IN THE FUEL LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED CROSSROADS FORD CARY (2333 WALNUT ST, CARY, NC 27518, (877) 280-8932) AND WAS INFORMED THAT PARTS WOULD BE AVAILABLE IN THE FUTURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. PARTS DISTRIBUTION DISCONNECT.

THE RECALL ORIGINATED IN 10/24/2016. TOOK MY CAR TO THE DEALERSHIP IN TARPON SPRINGS FLORIDA, THEY CLAIMED THE PART WAS ON BACK ORDER. RECEIVED MULTIPLE LETTERS AND THE PART IS STILL NOT AVAILABLE. SPOKE WITH FORD TODAY AND THEY SAID THE PART WAS ON BACK ORDER. TWO YEARS?????

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM WHERE THE FILLER HOSE CONNECTED TO THE FUEL TANK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER (NEWINS FORD IN BAYSHORE, NEW YORK) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. *TT *TR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDERSON KOCH MOTORS IN NORTH BRANCH, MINNESOTA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FORD SENT A RECALL LETTER IN DECEMBER 2016 REPORTING A POSSIBLE CRACK IN THE FUEL SUPPLY PORT THAT COULD RESULT IN A FIRE. RECALL #16S41/NHTSA # 16V-777. I CONTACTED THE FORD DEALERSHIP REPEATEDLY OVER THE LAST YEAR AND HAVE BEEN TOLD THERE WERE NO PARTS TO FIX THE RECALL AND THEY WOULD NOTIFY WHEN PARTS BECAME AVAILABLE. NOW NEARLY 1 1/2 YEARS LATER, AFTER MULTIPLE CONTACTS, I'M TOLD THAT FORD STILL HAS NOT PROVIDED PARTS FOR THE FIX. FURTHER, CALLS TO THE DEALER AND TO FORD RESULT IN PROMISES BUT NO ACTION.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MULLINEX FORD OF KISSIMMEE (1810 IRLO BRONSON MEMORIAL HWY, KISSIMMEE, FL 34744) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 80 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 120,000. *TT

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE ABS AND STABILITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO ANDY SHAW FORD (1231 E MAIN ST, SYLVA, NC 28779, (828) 586-0900) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR AND COLUMN NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,349. *TT *TR

POWER STEERING STOPPED FUNCTIONING WHILE TURNING AT SLOW SPEED ON CITY STREET. VEHICLE REVERTED TO MANUAL STEERING UNTIL THE VEHICLE WAS TURNED OFF AND THEN TURNED BACK ON AGAIN.

FAULTY EXHAUST SYSTEM, RUSTED LEAKING EXHAUST FUMES, NOT SURE HOW LONG WAS FAULTY BEFORE THE WHOLE SYSTEM BECAME TOTALLY NONFUNCTIONAL. HAVE CONTACTED FORD MOTOR COMPANY THEY AGREE THIS IS "NOT TYPICAL" OF THEIR PRODUCT BUT STATES NO RECALL.

POWER STEERING STOPPED FUNCTIONING WHILE TURNING AT SLOW SPEED IN PARKING LOT. VEHICLE REVERTED TO MANUAL STEERING MODE UNTIL VEHICLE WAS TURNED OFF AND THEN TURNED BACK ON.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GEWEKE FORD IN YUBA CITY, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SMELLED A FUEL ODOR IN THE CABIN OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *TT THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY GEWEKE FORD. *TR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE FUELING THE VEHICLE, THE VENT VAPOR CANISTER VALVE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN NOTICED THAT FUEL WAS LEAKING FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MIDLAND FORD LINCOLN INC (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

POWER STEERING HAS GONE OUT 3 TIMES IN THE PAST 4 DAYS. ALL AT LOW SPEEDS, LESS THAN 10 MPH. I KNOW THERE IS A RECALL FOR THE SAME ISSUE WITH OTHER FORD ESCAPES OF THE SAME YEAR BUT MY VEHICLES VIN IS NOT PART OF THAT RECALL. I AM ASKING TO BE INCLUDED.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673, WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CONTACTED FORD ABOUT OWNING THIS RECALLED VEHICLE OVER 14 MONTHS AGO AND SEVERAL TIMES SINCE THAT DATE...AN WAS TOLD THAT A YEAR LATER THE PART TO REPAIR WAS STILL UNAVAILABLE. I FEEL THAT THIS TYPE OF NEGLIGENCE AND THE SAFETY RISK THAT IT SUBJECTS ME AND MY FAMILY TO IS SERIOUSLY UNACCEPTABLE. IT SHOCKS ME THAT THE NHTSA HAS ALLOWED THIS TO CONTINUE FOR THIS LENGTH OF TIME .I WAS UNDER THE IMPRESSION THAT IT WAS YOUR RESPONSIBILITY TO MAINTAIN SAFETY FOR THE CONSUMER ...APPARENTLY THAT IS NOT THE CASE IN THIS INSTANCE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CAPITOL FORD, 919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 426-8298) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 86,000.

I NOTICED SOME EXTREME FOGGING AND A STRANGE SMELL IN MY CAR. THE CAR HAD JUST TURNED OVER 75,000, AND WAS OUT OF WARRANTY. I TOOK IT TO MY MECHANIC WHO SAID THE HEATER COIL HAD GONE OUT. SO, HE DICONNECTED THE HEATER COIL. AFTER THAT, THE ENGINE FANS WERE RUNNING LOUDLY. ABOUT 2-3 MONTHS LATER, THE FAN ASSEMBY BROKE-A PIECE OF THE ASSEMBY CAME OFF. ALL THIS OCCURED WHILE DRIVING.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ATCHLEY FORD OR WOODHOUSE FORD AT (402) 574-2600 (3633 N 72ND ST, OMAHA, NE 68134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS INFORMED THAT SHE WOULD RECEIVE ANOTHER NOTICE ONCE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CAR WAS INVOLVED IN A SIDE IMPACT ACCIDENT AND THE SIDE AIRBAGS DID NOT DEPLOY.

LOST POWER STEERING -THE CAR HAS 41000 M I HAVE ONLY ONE HAND WITH THE LOSS OF POWER STEERING I WAS VERY CLOSE TO AN WRECK..HAD TO HAVE THE CAR TOWED..FORD SAID MY CAR DOES NOT QUALIFY FOR RECALL ..ESCAPES FROM 2008-2011 WERE RECALLED BUT MY CAR IS EXCLUDED???NO EXPLANATION...

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE REVERSING FROM THE DRIVEWAY, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (KEY SCALES FORD, 1719 CITRUS BLVD, LEESBURG, FL 34748) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THAT THE CONTACT HAD TO PAY FOR THE REPAIR. CASE NUMBER: [XXX] WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

AIR CONDITIONING UNIT BROKE AND LEAKED THROUGH THE FIREWALL CAUSING UNSAFE DRIVING CONDITIONTIONS WHEN RUNNING THE AIR UNIT AND DEFROST. 2008-2012 FORD ESCAPE EXPENSIVE RECEIVER DRIER FAILURES HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFQH2B_OV6C&FEATURE=EM-SHARE_VIDEO_USER

TRYING TO MOVE THE ELECTRIC DRIVERS SEAT BACK IS STUCK IN THE FORWARD POSITION

LOST STEERING WHILE VEHICLE WAS IN MOTION ON A CITY STREET. POWER HAS CUT OUT ON MANY OCCASIONS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (AUTONATION FORD MEMPHIS, 2515 MT MORIAH RD, MEMPHIS, TN) STATED THAT THEY DID NOT HAVE TIME TO REMEDY THE FAILURE. ON TWO OTHER OCCASIONS, THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I AM HAVING THE SAME STEERING ISSUES AS DESCRIBED IN HUNDRED OF COMPLAINTS 2011 FORD ESCAPE OWNERS . THE POWER STEERING SEEMS TO QUIT AND LOCK-UP MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2011 FORD ESCAPE , SO MUCH SO THAT FORD HAS A ISSUED FACTORY RECALL FOR THIS VERY PROBLEM WITH THIS MODEL YEAR ESCAPE DISPLAY ALL THE EXACT SAME SYMPTOMS , YET ACCORDING TO FORD MY VEHICLE DON'T QUALIFY FOR THE RECALL . WHY DOES ONE MODEL NOT QUALIFY WHEN OTHER MODEL WITH THE SAME ISSUES ARE RECALLED ? SEEMINGLY , I AM NOT THE ONLY PERSON HAVING THIS PROBLEM.

I HAVE BEEN IN TWO MINOR ACCIDENTS AS A DIRECT RESULT OF THE POWER STEERING FAILING WHILE DRIVE. THE STEERING FAILS ONCE A DAY AND DOES SO, USUALLY WHEN MAKE A HARD OR SHARP TURN. ONCE, THE POWER STEERING DISENGAGED, REVERTING TO MANUEL, WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MPH! FORD REFUSED TO REPAIR THE DEFECTIVE STEALING AFTER MORE THAN 10 CONTACTS WITH THEIR CORPORATE OFFICE AND MULTIPLE FORD DEALERS. THEY REFERRED ME TO THEIR 'LEGAL DEPARTMENT' AND REFUSED TO REPLACE THE DEFECTIVE STEERING.

SHORTLY AFTER I BOUGHT THE CAR THE POWER STEERING STARTED TO RANDOMLY SHUT OFF WILL DRIVING, OFTEN WHILE DRIVING ON THE FREEWAY AT 65 MPH AND ON STREETS AT 35MPH. I HAVE BEEN IN 3 ACCIDENTS AS DIRECT RESULT, LUCKY NO ONE WAS I HIRED. WHEN IT HAPPENS THE STEERING MAKES A LOUD CLICK AND THEN YOU CAN'T MOVE THE STEERING WHEEL AT ALL. IF YOU TURN THE CAR OFF AND ON AGAIN, THAT SOMETIMES FIXES IT BUT OFTEN TIMES IT WILL IMMEDIATELY CLICK AGAIN AND THE STEERING WILL TURN OFF. FORD STAFF LAUGH SAYING THEY GET LOTS OF COMPLAINTS BUT SAY NOTHING IS BEING DONE AND GIVE ME A BILL FOR 1200 DOLLARS. I ALREADY SPENT 30K ON THE CAR AND I DO T HAVE ANY MORE MONEY TO GIVE FORD SO MY CAR IS WORTHLESS AND DANGEROUS TO DRIVE. SOMEONE WILL BE KILLED IN THIS CAR, IT REALLY IS DANGEROUS AND PEOPLE WILL DIE, THAT'S A GUARANTEE.

AS I'M DRIVING MY ESCAPE, THE POWER STEERING SUDDENLY STOPS WORKING AT RANDOM TIMES.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOGGUS FORD IN HARLINGEN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FAILURE OF POWER ASSIST SUDDENLY WITHOUT WARNING. FORTUNATELY, IT HAPPENED AT LOW SPEED AS EXITING A PARKING LOT. TOWED TO REPAIR SHOP (NON-FORD) . ERROR CODE B2778 INDICATED WITH REMEDY OF REPLACE STEERING COLUMN. APPEAR THAT THE SAFETY PROBLEM IDENTIFIED UNDER FORD RECALL 14S05 IS MORE WIDESPREAD THAN THE VEHICLES THE RECALL COVERED FORCING US TO PAY FOR THIS SAFETY FIX

FOR SOME INARTICULATE REASON, MY 2011 FORD ESCAPE DOESN'T QUALIFY FOR THE POWER STEERING SHAFT TORQUE SENSOR RECALL - WTH??? I HAVE INTERMITTENT POWER STEERING. WHEN IT WORKS, THE STEERING WHEEL SHIMMIES AND SHAKES SO BADLY, I'M AFRAID TO DRIVE IT. SOMETIMES I HAVE TO TURN MY CAR ON & OFF 3 OR 4 TIMES TO GET THE POWER STEERING TO WORK.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING FAILED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE BECAME DIFFICULT TO MANEUVER AND THE CONTACT'S WIFE HAD TO HAVE THE CONTACT ASSIST WITH DRIVING THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT FOUND A RECALL REGARDING THE POWER STEERING, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

CALLED OLATHE FORD DEALERSHIP TO REPAIR RECALLED PARTS. I WAS INFORMED 'CHEAP' PARTS WERE NOT AVAILABLE AT THIS TIME, AND I WOULD BE REQUIRE THE 'EXPENSIVE' REPLACING OPTION OR WAIT UNTIL THE 'CHEAP' PART ARRIVED. I OPTED TO WAIT, AND THE FORD DEAL HAS SAID IT WOULD BE A FEW MONTHS,AND THEY WOULD CALL ME IT WHEN THEY WERE READY. IT HAS BEEN 9 MONTHS, AND THE RECALL HAS NOT BEEN REPAIRED.

VEHICLE IS LEAKING GASOLINE FROM OR NEAR THE FUEL TANK. THE LEAK APPEARS TO BE LOCATED NEAR THE FUEL FILLER ASSEMBLY. THE LEAK PRODUCES STRONG ODOUR OF GASOLINE IN CABIN AND AROUND VEHICLE BOTH WHEN IN MOTION AND WHEN STOPPED. A LARGE WET STAIN UNDER THE TANK WAS VISIBLE AFTER THE VEHICLE WAS PARKED ON GRAVEL FOR ABOUT FIVE HOURS, WITH A STRONG ODOUR OF GASOLINE. (NOTE ON THE ATTACHED PHOTO OF THE FUEL TANK ID BADGE, SOME INFORMATION IS CUT OFF. ON THE LEFT THE SECOND FROM THE BOTTOM LINE READS "SHIFT 3". THE BOTTOM LINE READS "OCT 26 2010 10:45PM")

WHEN CLOSING THE REAR DOOR ON THE VEHICLE, THE BACK WINDOW JUST EXPLODED. SMALL PARTICLES OF GLASS FLEW IN ALL DIRECTIONS. THE WEATHER WAS SUNNY AND DRY AND THERE IS NO REASON FOR THIS WINDOW TO HAVE EXPLODED. I WAS NOT INJURED, BUT PICKED GLASS PARTICLES OUT OF MY CLOTHING. THE VEHICLE WAS PARKED IN A DEPARTMENT STORE PARKING LOT AND NOT YET OCCUPIED WHEN THIS HAPPENED.

(FDM) FUEL DELIVERY MODULE RECALL, I HAVE NOT BEEN NOTIFIED THAT MY VEHICLE MAY HAVE THIS ISSUE, FORD NEEDS TO STEP UP TO THE PLATE AND NOTIFY CONSUMERS ASAP, PLEASE ASSIST IN WHAT ACTION I MAY NEED TO TAKE ON THIS.

IN JULY 2016 I WAS EXPERIENCING A FUEL ODOR IN THE ESCAPE. I TOOK IT TO A MECHANIC ON JULY 20, 2016 AND HAD TO REPLACE THE FUEL PUMP AND FUEL PUMP GASKET. TOTAL COST FOR THOSE REPAIRS WA $643.44 (I HAVE THE RECEIPT). AM I ELIGIBLE FOR A REIMBURSEMENT?

THIS IS REGARDING NHTSA RECALL NUMBER 16V777. IT HAS BEEN OVER A YEAR SINCE THIS DEFECT WAS POSTED AND I HAVE NOT RECEIVED ANY NOTIFICATION FROM FORD TO COME IN AND HAVE THE FUEL DELIVERY MODULE REPLACED.

I AM HAVING THE SAME STEERING ISSUES AS DESCRIBED IN HUNDREDS OF COMPLAINTS BY OTHER 2011 FORD ESCAPE OWNERS. THE POWER STEERING SEEMS TO QUIT AND LOCK-UP MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2011 FORD ESCAPES, SO MUCH SO THAT FORD HAS ISSUED A FACTORY RECALL FOR THIS VERY PROBLEM WITH THIS MODEL YEAR ESCAPES. MY VEHICLE (ALSO A 2011 FORD ESCAPE) DISPLAYS ALL THE EXACT SAME SYMPTOMS, YET ACCORDING TO FORD, MY VEHICLE DOESN'T QUALIFY FOR THE RECALL. WHY DOES ONE MODEL NOT QUALIFY WHEN OTHER MODELS WITH THE SAME ISSUES ARE RECALLED? SEEMINGLY, I AM NOT THE ONLY PERSON HAVING THIS PROBLEM.

THE REAR GLASS SHATTERED WHILE SITTING IN THE DRIVEWAY. THERE WAS NO EVIDENCE OF SOMETHING HITTING THE WINDSHIELD. IT APPEARS TO HAVE SPONTANEOUSLY SHATTERED. GLASS WAS STREWN TOWARD THE OUTSIDE THE VEHICLE TO IT'S DRIVERS SIDE. THIS WAS PROBABLY DUE TO THE RIGHT REAR HINGE THAT WAS EXTENDED AND PROTRUDING OUTSIDE OF THE WINDOW AREA. THIS MOTION PROBABLY CAUSED THE GLASS TO BE HURLED OUT AND TO THE LEFT OF THE VEHICLE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (MCCAFFERTY FORD, LANGHORNE, PA, 877-692-8282) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

I WAS DRIVING DOWN THE HIGHWAY CRUISING AT 80MPH WHEN ALL OF A SUDDEN THE GAS PEDAL STOPPED WORKING. THE CAR WAS STILL RUNNING BUT EVEN WHEN I WOULD PUT THE GAS PEDAL TO THE FLOOR IT WOULD NOT GIVE IT ANY ACCELERATION. A SMALL WRENCH SIGN POPPED UP ON THE DASH AND I PULLED OVER TO THE SIDE L. WHEN THE CAR WAS IN IDLE THE ENGINE WAS VERY SHAKY AND RPMS WERE GOING UP AND DOWN SO I SHUT THE ENGINE OFF. I SAT FOR ROUGHLY 5MINUTES AND THEN TRIED TO RESTART THE VEHICLE IT STARTED NO ISSUES. PUT THE CAR IN DRIVE AND THE GAS PEDAL WAS WORKING AGAIN NO ISSUES SO CONTINUED TO DINNER. ON THE WAY HOME TOOK 95 BUT WAS GOING 55-65 TAKING CAUTION IN CASE THE CAR STOPS WORKING AGAIN. TO NO SURPRISE IT DID SO I PULLED OVER SAT FOR 2 MINUTES AND RESTARTED WITH NO ISSUES AND FINISHED DRIVING HOME.

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL SYSTEM. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE UNAVAILABLE. UPDATED 10/05/2017*JS

THE ELECTRIC POWER STEERING ASSIST IS DEFECTIVE SO THAT WHEN I TURN THE WHEEL, THE CAR RUMBLES. THE ISSUE WAS DIAGNOSED BY A TRUSTED MECHANIC. THE DEFECT COULD RESULT IN REDUCED PRECISION IN STEERING THE CAR. THE STEERING MALFUNCTIONS AT LOW SPEEDS BELOW 40 MPH WHEN I AM TRYING TO PARK MY CAR OR TURN RIGHT ON A ROAD. THE ENTIRE CAR RUMBLES AND THE STEERING WHEEL SHAKES.