Page 11 of 42 · complaints 501–550 of 2,071

2010 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Visibility/Wiper
Filed Feb 12, 2018100,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH DOOR WINDOW SHATTERED AFTER THE HATCH DOOR WAS CLOSED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (GORNO FORD IN TRENTON MI) WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Feb 12, 2018200,000 milesAR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE HOME. THE CONTACT CALLED BILL KNIGHT FORD OF STILLWATER AT (405) 372-7144 (LOCATED AT 4405 W 6TH AVE, STILLWATER, OK 74074) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THERE WOULD BE A DIAGNOSTIC AND REPAIR FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Steering
Filed Feb 2, 2018FL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS FAILED AND CAUSED THE STEERING WHEEL TO VIBRATE ABNORMALLY. IT WAS DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION AND THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BY AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL 33713, (727) 231-1323). THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL AND PROVIDED NO SOLUTION OTHER THAN THE DEALER REPLACING THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed Feb 2, 2018120,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO LOSE POWER STEERING ABILITY AND THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, HOLLYWOOD, CA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Steering
Filed Jan 31, 201884,000 milesIN

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFICULT TO HANDLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. AFTERWARDS, THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE HOME. THE DEALER (WEBB FORD, 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322) STATED THAT THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED PER A PREVIOUS UNKNOWN RECALL, AND ONCE A RECALL WAS CLOSED, IT COULD NOT BE RE-OPENED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 84,000.

Electrical System
Filed Jan 24, 201890,000 milesNY

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT REPLACED THE KEY; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO CROWN FORD (420 MERRICK ROAD, LYNBROOK, NEW YORK 11563, PHONE (516) 599-0600) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Steering
Filed Jan 24, 201894,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK AND THE STEERING WAS DIFFICULT TO TURN AND FAILED TO MANEUVER. ALSO, THE POWER ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (CARUSO FORD LINCOLN, 3500 CHERRY AVE, LONG BEACH, CA 90807) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Steering
Filed Jan 19, 2018130,500 milesPA

WAS DRIVING ON SPRING GARDEN STREET...TURNING LEFT ON COLUMBUS BLVD...THERE WAS A STRANGE BEEP NOISE FROM DASH AREA ..THAN LOST POWER STEERING. THE WARNING 'POWER STEERING ASSIST FAILURE' POPPED UP ON SCREEN. WAS VERY HARD TO STEER...AND ALMOST IMPOSSIBLE TO PARK.

Fuel/Propulsion System
Filed Jan 19, 2018107,000 milesPA

SENDING UNIT IS CRACKED AROUND THE MOUNTING RING AND LEAKING FUEL AFTER FILLING TANK

Steering
Filed Jan 19, 2018175,000 milesMI

THE POWER STEERING SYSTEM WAS RECALLED BY A PREVIOUS RECALL IN 2014 TO REFLASH THE SYSTEM; HOWEVER, NOW THE ACTUAL SENSORS OF THAT SYSTEM ARE FAILING RESULTING IN LOSS OF POWER STEERING AND SAFETY ISSUES AT LOW SPEEDS. SENOR THAT FAILED IS CL8Z3F818A.

Fuel/Propulsion System
Filed Jan 15, 2018NY

THE FUEL INLET LIGHT WON'T GO OFF SAFETY RECALL EMISSIONS ON BOARD COMPUTER SYSTEMS I'M NOT PASSING INSPECTION

Steering
Filed Jan 13, 201885,000 milesOH

WHILE DRIVING VEHICLE AT 30 MPH ON CITY STREET, LOST POWER STEERING WHILE MAKING A TURN IN TRAFFIC. VEHICLE CAME CLOSE TO HITTING A PARKED CAR DUE TO SUDDEN AND UNEXPECTED LOSS OF POWER STEERING VEHICLE POSTED A POWER STEERING ASSIST WARNING ON DASHBOARD

Fuel/Propulsion SystemFire
Filed Jan 10, 201880,150 milesCA

OCCURS AT MULTIPLE GAS STATIONS: REFUEL NOZZLE BECAME JAMMED MULTIPLE TIMES DUE TO A NEW LIP DESIGN SEVERAL HOSES HAD TO BE CUT DUE INABILITY TO REMOVE NOZZLE FROM VEHICLE FIRE DEPARTMENT RECENT REMOVAL ATTEMPT USING FOR FOR INITIAL TEST RESULTED IN SPARKS AT THE FUEL CAP, DAMAGE TO FUEL FILLER NOZZLE, AND DAMAGE TO FORD CAPLESS FUEL FILLER NECK DISCOVERED CAPLESS FUEL SYSTEM IS NOT COMPATIBLE WITH NEW OPW GAS NOZZLES (WILL CATCH AND DAMAGE OR DESTROY RETRACTABLE INTERNAL PLUG) CAR NOW UNABLE TO SEAL FUEL SYSTEM, VENTING HYDRO-CARBONS AS A RESULT. REPLACEMENT OF PART WITH OEM PART WILL NOT RESOLVE ISSUE AVOIDING STATIONS WITH OPW NOZZLES WILL PREVENT ISSUE. FIRE DEPARTMENT RECOMMENDED FILING THIS REPORT FOR EXTREME SAFETY CONCERNS INVOLVING FRICTION INDUCED SPARKS AT FUEL FILLER NECK

Engine
Filed Jan 9, 2018100,300 milesOH

WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH, THE CAR SUDDENLY AND WITHOUT WARNING SHUTS OFF. I WAS NOT ABLE TO PULL SAFELY OVER AND NEARLY CAUSED SEVERAL ACCIDENTS AS THIS WAS DURING MY NORMAL MORNING RUSH HOUR COMMUTE. IT IS A VERY SERIOUS SAFETY CONCERN FOR ME. MECHANIC SAID HE TEST DROVE THE CAR AND WAS UNABLE TO EXPERIENCE THE SUDDEN SHUT DOWN. ADDITIONALLY, THIS HAPPENED ON CITY STREETS AT APPROXIMATELY 35 MPH, SAME THING SUDDENLY AND WITHOUT WARNING THE CAR SHUTS DOWN.

Steering
Filed Jan 9, 2018115,000 milesNJ

RECEIVED 'POWER STEERING ASSIST FAULT' ERROR. TOOK TO DEALER AND NEEDED TORQUE SENSOR REPLACED . THERE APPEARS TO BE OTHER NIECES/RECALLS RELATED TO THIS. SHOULDN'T FORD PAY FOR THIS REPAIR AND NOT ME? I WOULD LIKE TO BE REIMBURSED.

Steering
Filed Jan 8, 201833,283 milesIL

WHILE VEHICLE WAS IN MOTION THE POWER STEERING WENT OUT, ALMOST CAUSING TOTAL LOSS OF CONTROL OF CAR. IF THE DRIVER, MY SON, WASN'T AN ATHLETE AND VERY STRONG, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. AFTER PAYING $135 FOR A DIAGNOSTIC, WAS TOLD THAT THERE WAS A FAULTY STEERING ANGLE SENSOR. THE VEHICLE WAS MANUFACTURED IN MARCH AND WE WERE TOLD BY FORD THAT ONLY ESCAPES MANUFACTURED AFTER SEPTEMBER WERE ELIGIBLE FOR A RECALL FOR THIS SPECIFIC PROBLEM. WE WERE GIVEN A CASE FOR REVIEW - CAS13810835 - FROM FORD BUT WERE TOLD THAT THEY WOULD NOT HELP PAY FOR THE $557.49 BILL (IN ADDITION TO THE $135). WE WERE ALSO TOLD THAT THERE HAVE BEEN MANY COMPLAINTS AND TO SAVE OUR RECEIPTS JUST IN CASE FORD EXPANDS THE RECALL.

Steering
Filed Jan 5, 2018147,000 milesMI

I WAS STOPPED IN A LANE WAITING TO DO A MICHIGAN LEFT TURN, IN CITY TRAFFIC. THE ENGINE STUMBLED, A CHIME WENT OFF, AND I GOT AN ERROR MESSAGE "POWER STEERING ASSIST FAULT". THE ENGINE STALLED. I RE-STARTED THE VEHICLE AND HAD NO POWER STEERING. THERE WAS NO WAY I COULD COMPLETE THE TURN AND I HAD TO GET OUT OF THE VEHICLE (TEMPERATURE OF 14F) AND WAVE VEHICLES BEHIND ME AROUND ME. THE DEALER SAID THAT FORD KNEW ABOUT MARGINAL QUALITY PARTS AND WAS SELECTIVE ABOUT REPLACING THEM.

Steering
Filed Jan 4, 201883,000 milesRI

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED. ALSO, THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TASCA FORD MAZDA (200 FALL RIVER AVE, SEEKONK, MA 02771, 800-737-0435) FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE RECALL HAD BEEN SERVICED BY RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, 508-543-3333) AND REFUSED TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

EngineCrash2 injured
Filed Jan 2, 201830,000 milesNY

2010 FORD ESCAPE WAS PULLING OUT OF A PARKING SPOT, FOOT OFF THE ACCELERATOR, BUT VEHICLE PROCEEDED TO GAIN SPEED AND GO FORWARD STRIKING ANOTHER VEHICLE. UNINTENDED ACCELERATION

Unknown or Other
Filed Dec 30, 201767,000 milesMI

CAR WAS PARKED IN A PARKING LOT. NOT STARTED. MY MOM PUT SHOPPING PARCELS IN THE TRUNK.WHEN CLOSING THE REAR HATCH DOOR THE WINDOW GLASS EXPLODED OUT. THERE WERE NO ITEMS TOUCHING THE GLASS FROM IN THE TRUNK. THE TEMPERATURE OUTSIDE WAS ABOUT 10 DEGREES FAHRENHEIT.

Steering
Filed Dec 26, 2017160,000 milesTX

THE STEERING: ELECTRIC POWER ASSIST SYSTEM/TORQUE SENSOR. I HAVE NO POWER STEERING WHAT SO EVER. LOST ALL POWER STEERING. CANNOT DRIVE VEHICLE.

Engine
Filed Dec 26, 201725,000 milesNE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT

Steering
Filed Dec 26, 2017160,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL WOULD NOT TURN. THE POWER STEERING WARNING INDICATOR ILLUMINATED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Steering
Filed Dec 22, 2017123,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.

Steering
Filed Dec 15, 201784,365 milesNY

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. ALSO, WHILE DRIVING, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO PREMIER FORD (5000 GLENWOOD ROAD, BROOKLYN, NY 11234, PHONE (718)-859-2000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE STEERING COLUMN WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 84,365.

Structure › Frame and Members
Filed Dec 13, 201732,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DIAGNOSED THAT THERE WAS A HOLE IN THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER (BRADFORD FAIRWAY FORD, BRADFORD, PA, 814-368-7166), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

Steering
Filed Dec 13, 2017124,000 milesWI

WHILE DRIVING AT MODERATE SPEED THE STEERING BECAME VERY STIFF AND THE VEHICLE WAS DIFFICULT TO TURN OFF THE ROAD. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INCIDENT. THE DASH MESSAGE WAS THAT OF A STEERING FAILURE. REPAIRS WERE APPROXIMATELY $1,200.00

Unknown or Other
Filed Dec 12, 2017133,200 milesWI

REAR WINDOW SHATTERED AS CAR WAS PARKED OUTSIDE, AMBIENT TEMPERATURE OF 12 DEGREES F. NO EVIDENCE OF VANDALISM WAS PRESENT.

Fuel/Propulsion System
Filed Dec 11, 2017VA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL TALLEY FORD, 6280 MECHANICSVILLE TURNPIKE, MECHANICSVILLE, VA 23111 (800) 260-5082) WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER CAR IS TRADED IN UPDATED 8/27/18*JB

Structure › Body
Filed Dec 11, 201780,000 milesOH

2010 FORD ESCAPE WITH 80000 MILES. APROX 3FT LONG HORIZONTAL CRACK IN FRAME ON PASSENGER SIDE NEAR REAR WHEEL.

Steering
Filed Dec 1, 2017140,000 milesFL

STEERING CAPABILITY SUDDENLY MALFUNCTIONED. FORTUNATELY, VEHICLE WAS PARKED IN DRIVEWAY. UPON STARTING ENGINE, STEERING WHEEL WOULD NOT TURN WITHOUT SIGNIFICANT EFFORT. IN NO WAY WOULD IT HAVE BEEN SAFE TO OPERATE VEHICLE ON THE ROAD IN THAT CONDITION. THE STEERING COLUMN DISPLAYED NO PREVIOUS SIGNS OF DEGRADATION LEADING UP TO MALFUNCTION.

Electrical System
Filed Nov 28, 201797,000 milesPA

WATER IS LEAKING DOWN THE INSIDE OF MY BACK LIFTGATE DUE TO A POOR SEAL AROUND THE BACK WINDOW. THE WATER IS SLOWLY LEAKING DOWN THE LIFTGATE GLASS AND INTO THE BODY, EFFECTING THE ELECTRICAL SYSTEM AND THE MOTOR THAT OPENS THE TRUNK. IN SHORT, THE TRUNK BUTTON ATTEMPTS TO OPEN BUT THE ELECTRICAL SYSTEM FAILS TO SEND A PROPER SIGNAL TO THE MOTOR TO OPEN THE DOOR. THE VEHICLE WAS STATIONARY WHEN I FIRST DISCOVERED THE ISSUE. I HAVE DONE EXTENSIVE RESEARCH AND THIS SEEMS TO BE HAPPENING TO A LOT OF FORD ESCAPES FROM 2008-2012. FORD TECHNICIANS HAVE EVEN MADE YOUTUBE VIDEOS EXPLAINING HOW AND WHY THIS HAS HAPPENED TO A LOT OF ESCAPE MODELS. IT ALL STARTS WITH A POOR SEAL SURROUNDING THE BACK WINDOW, LEADING TO MORE PROBLEMS DOWN THE ROAD DUE TO THE ISSUE.

Fuel System, Gasoline
Filed Nov 28, 201798,000 milesIL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT BEGAN TO VIBRATE. THE CONTACT ALSO STATED THAT WHEN DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGINS TO VIBRATE VIOLENTLY. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER LOCATION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THE RECALL REMEDY BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) ON DECEMBER OF 2016. THE FAILURE MILEAGE WAS 98,000. *BF *TR

Steering
Filed Nov 25, 2017103,000 milesCT

LOSS OF STEERING WHILE DRIVING. THE STEERING WHEEL LOCKED IN A STRAIGHT AHEAD POSITION WHILE TURNING ON A CITY STREET. A ALERT CAME ON THE DASH SAYING ELECTRONIC STEERING ASSIST SENSOR FAILED. THE VEHICLE LOST ALL POWER TO THE STEERING AND MADE THE CAR HARD TO TURN. I WAS ON A CITY STREET.

Structure › Body
Filed Nov 22, 201790,000 milesIL

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE CLOSING THE REAR HATCH DOOR, THE WINDOW ON THE DOOR SHATTERED. UPON INSPECTION, IT WAS DISCOVERED THAT THE PLASTIC HINGES ON THE DOOR WERE ALSO CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed Nov 18, 2017126,000 milesOH

WHEN YOU TURN ON THE KEY TO START THE CAR, THE LIGHT COME ON, IT DINGS, ALL THAT HAPPENS, BUT NOTHING HAPPENS TO MAKE IT CRANK/START,. ITS LIKE THERE IS NO BATTERY BUT EVERYTHING ELSE IS LIGHTING UP AND DINGING, I HAVE TO REPEAT THIS 3 OR 4 TIMES FOR IT TO FINALLY START.

Engine
Filed Nov 16, 2017130,000 milesMN

ENGINE STALLS AND WONT IDLE ENGINE CODE PO2111

Steering
Filed Nov 13, 2017108,000 milesNY

POWER STEERING ASSIST FAULT. CAR COMPUTER WAS REPROGRAMMED JULY 2014 AS PER RECALL 14S05. NOW UNABLE TO DRIVE BECAUSE OF FAULT/FAILURE. 108,000 MILES. DAUGHTER WAS DRIVING ON LOCAL ROAD WHEN SHE LOST ALL POWER STEERING. VERY DIFFICULT TO MANUEVER TO SAFE PLACE. WORSE THAN THE OLD MANUAL STEERING CARS.

Steering
Filed Nov 10, 201790,000 milesMO

HAVE TO PUSH IN KEY HARD TO START VEHICLE.

Electrical System
Filed Nov 8, 2017115,450 milesPA

THE ELECTRIC ASSIST STEERING SEIZED UP WHILST CAR WAS IN MOTION AND ALMOST CAUSED A WRECK. THE CAR HAS INTERMITTENT ELECTRICAL MALFUNCTIONS AND WARNING LIGHTS FLASHING AND IT IS GETTING WORSE. THIS HAPPENED ALL AT ONCE WITH VERY LITTLE WARNING AND COULD HAVE CAUSED A VEHICLE CRASH WITH MY 74 YEAR OLD SICKLY MOTHER AT THE WHEEL. AN ASCE CERTIFIED MASTER MECHANIC I TRUST INSPECTED IT AFTER THE FACT AND ADVISED I TAKE THE CAR OFF THE ROAD AND SEARCH FOR A FACTORY RECALL BECAUSE HE HAD NEVER SEEN ANYTHING LIKE THIS HAPPEN WITH NORMAL WEAR. BE WARNED FORD ESCAPE OWNERS. THIS COULD HAVE BEEN FATAL AT HIGH SPEEDS DURING A TURNING MANEUVER. MY MOTHER WAS DRIVING LOCALLY AND AT SPEEDS UNDER 50 MPH

Steering
Filed Nov 7, 2017100,500 milesGA

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. DURING THE FAILURE, THE WARNING MESSAGE "POWER ASSIST FAULT" DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (AVALAN FORD IN MARROW, GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN 2015 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,500.

Fuel/Propulsion System
Filed Oct 31, 2017NC

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JONES FORD (2410 OCEAN HWY W, SHALLOTTE, NC 28470 (910) 754-4341) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WERE SHIPPED TO LOCAL DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Oct 29, 2017145,000 milesMN

CRACK EXUSTE MANAFOLD

Fuel/Propulsion System
Filed Oct 29, 2017NY

I HAVE TAKEN MY VEHICLE MULTIPLE TIMES FOR VEHICLE MAINTENANCE AND TO CORRECT FUEL SYSTEM MODULE RECALL ONLY TO BE TOLD THE PART WAS UNAVAILABLE.

Power Train
Filed Oct 29, 201741,590 milesCA

OUR 2010 DORD ESCAPE'S TRANSMISSION FAILED IN OCTOBER, 2017 WITH ONLY 41590 MILES ON THE VEHICLE WILE MOVING ON CITY STREETS. REPLACEMENT OF THE TRANSMISSION WAS REQUIRED COSTING US .$4,848.22.

Fuel/Propulsion System
Filed Oct 25, 201770,000 milesNY

FORD ESCAPE RECALL..WHEN I PURCHASED THIS VEHICLE(USED) IN 2014..I IMMEDIATELY WENT ONLINE TO SEE IF THERE WAS ANY RECALL..THERE WAS..FUEL FLANGE PART..I WENT TO SMITH CAIRNS FORD DEALERSHIP IN YONKERS.THEY CONFIRMED IT WAS A RECALL..THEY SAID THEY WERE WAITING FOR THE PART AND FORD WOULD SEND ME A CARD WHEN PART BECAME AVAILABLE...THAT WAS 3 YEARS AGO!!..I AM COMTEMPLATING LEGAL ACTION BUT MY LAWYER SAID TO CONTACT NHTSA BEFORE WE ENTER LEGAL ACTION.

Steering
Filed Oct 23, 2017100,000 milesMD

2010 FORD ESCAPE, LOST STEERING POWER WHILE DRIVING AT LOW SPEED BRIEFLY (ABOUT 1-2 SECONDS) AND POWER CAME BACK AGAIN. ALARM WAS HEARD AT SAME TIME. THIS HAPPENS RANDOMLY ABOUT ONCE A WEEK SINCE LAST YEAR. THERE WAS A RECALL AND DEALER REPROGRAMED SOME SOFTWARE ABOUT 2 YEARS AGO.

Fuel/Propulsion System
Filed Oct 21, 201777,450 milesOH

NHTSA RECALL 16V777 & FORD MOTOR COMPANY RECALL 16S41 WERE RELEASED IN OCTOBER OF 2016. WHY DID WE NOT RECEIVE A RECALL NOTICE ON THIS VEHICLE & NOW IN OCTOBER OF 2017 WE ARE HAVING DIFFICULTY GETTING THIS REPAIRED. WHY ARE FORD DEALERSHIPS NOT AWARE OF THIS RECALL & DO NOT HAVE PARTS IN STOCK? WE TOOK THE VEHICLE TO A FORD DEALERSHIP & WAS TOLD THIS IS A BRAND NEW RECALL. ONE YEAR LATER????? SOUNDS VERY FISHY TO ME. SOMEONE IN AUTHORITY SHOULD LOOK INTO THIS. WE CAN NOT EVEN PARK THE VEHICLE IN OUR GARAGE DUE TO THE GAS LEAK & SMELL.

Steering
Filed Oct 21, 2017576,000 milesNY

I PARKED MY CAR AND ONCE TRIED TO DRIVE THE NEXT DAY,I FELT THE STEERING WHEEL TO HARD.

Electrical System
Filed Oct 18, 201792,000 milesMD

THE ANTI-THEFT SIGNAL KEEPS COMING ON IN MY CAR. WHEN I AM MOVING AND NOT MOVING ALL THE WARNING IN MY CAR COMES ON. THE SPEEDOMETER GOES TO ZERO, THE GAS GAGE GOES TO EMPTY, ETC WITH ALL THE OTHER WARNING LIGHTS. I WAS DRIVING ON THE HIGHWAY AND ALL OF SUDDEN EVERY SINGLE WARNING LIGHT CAME ON. I IMMEDIATELY GOT OFF THE NEXT EXIT AND PARKED AT A GAS STATION. I TURNED THE CAR OFF, BUT IT WOULD NOT START FOR ABOUT 10 MINUTES. I FINALLY GOT IT TO START AND DROVE QUICKLY TO WORK. I TOOK THE CAR THAT AFTERNOON TO FORD SERVICE. THEY SAID IT WAS MY IGNITION, SO THEY CHANGED THE PART AND CHARGED ME OVER $320. WHEN I DRIVE MY CAR THE NEXT MORNING, IT HAPPENED AGAIN. I TOOK MY CAR TO FORD AGAIN THAT MORNING. NOW THEY TELL ME THE BOARD THAT HAD THE ELECTRICAL PARTS IS CORRODED, SO THEY CHANGED THAT AND CHARGED OVER $720. THE NEXT DAY AFTER I TOOK THE CAR HOME IT HAPPENED FOR A QUICK MOMENT, BUT THEN IT STOPPED. TODAY 10/18/17 WHICH IS 2 DAYS AFTER I PICKED MY CAR UP FROM FORD SERVICE I LET MY CAR WARM UP IN THE MORNING FOR ABOUT 10 MINS, BUT WHEN I GOT IN THE CAR ALL THE WARNING LIGHTS CAME ON AGAIN. THIS TIME THE CAR WOULD NOT START AT ALL AND THE ANTI-THEFT WARNING LIGHT KEPT BLINKING EACH TIME. SO I HAD TO CALL A TOW TRUCK. SO NOW I HAVE NO CAR, I'M OUT OVER $1,000 AND I HAVE TO GET A CAR RENTAL. AND FORD SERVICE CONTINUES TO CHARGE EACH TIME INCLUDING A DIAGNOSTIC TEST FOR OVER $100. I DIDN'T KNOW I HAD AN ANTI-THEFT SYSTEM AND I DON'T NEED ONE. THERE IS NOTHING WRONG WITH THE CAR,

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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