2009 Ford Escape complaints

I WAS EXITING THE FREEWAY, TURNING LEFT WHEN ALL THE SUDDEN MY STEERING WHEEL FROZE AND I WAS UNABLE TO TURN. I BARELY GOT MYSELF TO A SAFE PLACE TO PARK MY CAR AND WAS LUCKY TO NOT CAUSE AN ACCIDENT. I TOOK IT TO A FORD DEALERSHIP/ REPAIR SHOP WHERE THEY TOLD ME THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED AND THAT THEY HAD TO FIX THE STEERING COLUMN TOO. THERE WAS A RECALL ON 2008-20011 FORD ESCAPES FOR THIS EXACT ISSUE!! HOWEVER WHEN I CALLED FORD TO SET THINGS RIGHT THEY TOLD ME THEY WOULD NOT HONOR THE RECALL. THE PREVIOUS OWNER GOT A SOFTWARE UPDATE THOUGH THIS WAS ONLY 1 OF 3 FIXES THAT FORD SHOULD HAVE DONE. FORD KNOWS THEY HAVE UNSAFE CARS ON THE ROAD AND YET THEY TELL THE CONSUMER TO PAY FOR THEIR IMPROPER AND FAULTY PRODUCT. I DON'T SEE WHY I SHOULD HAVE TO PAY FOR THIS WHEN THIS HAS BEEN AN ISSUE THAT WAS RECALLED; AN ISSUE THAT IS EXACTLY WHAT HAPPENED TO MY CAR. FORD IS CHOOSING TO NOT FIX THE PROBLEM AND IT IS A MAJOR SAFETY ISSUE TO MYSELF, MY FAMILY AND THOSE ON THE ROAD. HOW CAN YOU GET AROUND NOT FIXING YOUR RECALL? HOW IS THAT LEGAL?

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WHILE ATTEMPTING TO MAKE A RIGHT TURN THE STEERING CEASED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. BEAU TOWNSEND FORD LINCOLN LOCATED AT 1020 W NATIONAL RD, VANDALIA, OH 45377, (937)898-5841, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FUNCTIONALITY BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO OPERATE THE VEHICLE IN MANUAL STEERING MODE. THE CONTACT STATED THAT THE VEHICLE ALSO OVERHEATED. THE CONTACT STATED THAT AS INSTRUCTED BY THE OWNERS MANUAL, THE VEHICLE WAS TURNED OFF AND ALLOWED TO SIT TO HAVE THE ENGINE TEMPERATURE RETURN TO NORMAL OPERATIONAL TEMPERATURES. THE CONTACT STATED THAT AFTER THE VEHICLE SAT FOR APPROXIMATELY TWO HOURS, THE VEHICLE WAS TOWED TO THE RESIDENCE. LITHIA FORD LINCOLN OF FRESNO (195 E AUTO CENTER DR, FRESNO, CA 93710, (559) 435-8400) WAS CONTACTED AND APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE STEERING WHEEL CEASED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT ON ONE OCCASION THE VEHICLE WAS RESTARTED THREE TIMES BEFORE THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC ON SITE WHERE THE VEHICLE LAST EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TIRE PRESSURE LIGHT COMES ON AND AND DOME LIGHT BLINKS WHEN THE CAR IS RUNNING ALL OF THE TIME.

POWER STEERING ASSIST FAULT PARKED AT MY WORK. I STARTED MY ESCAPE HYBRID AND I COULDN'T MOVE THE STEERING WHEEL. THE DASH SHOWED "POWER STEERING ASSIST FAULT" SOMEBODY TOLD ME THERE WAS A RECALL, WITH THE "TORQUE SENSOR" ON THE ELECTRIC POWER STEERING, ON 2008-2012 ESCAPE MODELS, BUT NOT THE HYBRID MODELS. WHY? DON'T THE TWO VEHICLES HAVE SIMILAR PARTS? (BESIDE THE ELECTRIC MOTOR)

WHEN I WAS DRIVING THE POWER STEERING FAILED ALMOST CAUSING ME TO HIT ANOTHER VEHICLE WHILE TURNING THE CORNER ONTO A CITY STREET. A LIGHT IN THE VEHICLE CAME ON AND STATED POWER STEERING ASSIST FAULT.

DRIVING HOME THE STEERING LOCKED UP AND ALMOST CRASHED .

WHEN I ACCELERATE MY WHEEL FEELS LIKE IT'S SLIPPING AND GRINDING AND WHEN I APPLY THE BRAKES HARD THEY SEEM TO NOT WANT TO STOP KEEPING MY ABS ON I FEEL THE GRINDING AND BRAKE ISSUE COMING FROM THE FRONT WHEEL. WHEN I STEP ON THE GAS THE FRONT WHEEL HOPS AND DOESN'T GET TRACTION WANTS TO CONSTANTLY SLIP AND WHEN I STOP IN SNOW THE BRAKES LOCK UP IN FRONT AND ABS STAYS ON FOR A BIT MIGHT BE GEAR DRIVE OR BEARING IT'S GETTING BAD. THIS HAPPENS WHEN I HAVE TO GIVE A LOT OF GAS TO GO AND THE ABS WHEN I NEED TO REALLY STOP. THIS STARTED A COUPLE MONTHS AFTER I FINANCED IT THROUGH GENTHE CHEVROLET BUT I WORK MANY HOURS AND IT HAS TO BE FIXED BEFORE I END UP STRANDED OR IN AN ACCIDENT. WHEN I FIRST TEST DROVE IT IT WAS ACTING UP I TOLD THE SALESMAN DAVE TESKA HE TOLD ME IT WAS FIXED BUT HE MUST OF DOPED IT LIKE THE INTERIOR IT LOOKED NEW WHEN I BOUGHT IT NOW IT HAS STAIN SPOTS AND LOOKS DIRTY I FOUND OUT IT WAS A FORD FABRIC PROBLEM AND THEY CAN'T DO ANYTHING. I'LL NEVER BUY ANOTHER VEHICLE AGAIN FROM GENTHE.

THE POWER STEERING WENT OUT ON THE CAR WHILE BACKING OUT OF MY DRIVEWAY (DRIVING IN REVERSE AT A LOW SPEED). BACK IN OCTOBER 2014, THE FORD DEALER DID A CODE CHECK FOR RECALL #14S05, AND ONLY REPROGRAMMED THE POWER STEERING CONTROL MODULE. THEY SHOULD HAVE DONE A PARTS REPLACEMENT BASED ON WHAT HAPPENED WITH THE CAR TODAY.

MY DAUGHTER WOULD INITIALLY HAVE TO TURN THE CAR ON AND OFF ANYWHERE FROM 8-30 TIMES TO TRY TO GET THE POWER STEERING TO KICK IN BUT EVENTUALLY SHE WAS DRIVING AND IT JUST STOPPED WORKING FOR GOOD. THOUGH POWER STEERING SHOWS AS , "FIXED" AFTER A SOFTWARE UPDATE ON 2014,MY DAUGHTER WAS NEARLY IN A FATAL ACCIDENT WHEN THE POWER STEERING WENT SUDDENLY. I SAW THAT THERE WERE TWO POSSIBLE ERROR CODES-ONE WAS A SOFTWARE CODE WHICH THAT SOFTWARE UPDATE WOULD FIX BUT IF YOU HAVE THE ISSUE WITH TWO DIFFERENT CODES THEN THE WHOLE STEERING COLUMN HAS TOEPLACED. WE HAVE BOTH CODES AND YET FORD DENIED IT BECAUSE OF THE PLANT AT WHICH IT WAS MADE. IT DID SAY THOUGH THAT SOME CARS MADE AT OUR PLANT WERE INCLUDED IN THE SECOND RECALL. I AM CERTAIN IT SLIPPED THROUGH THE CRACKS, AS HAVE MANY OTHERS I'M SURE. I WANT FORD TO STAND BY ITS PRODUCT AND I DON'T WANT SOME OTHER FAMILY TO FIND OUT WHEN THEIR DAUGHTER DOES DIE IN AN ACCIDENT. PLEASE REVIEW ALL CARS THAT SHOULD BE INCLUDED

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO WALT SWEENEY FORD (5400 GLENWAY AVE, CINCINNATI, OH 45238, (513) 922-4500) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING ABILITY BECAME DIFFICULT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY KAYSER FORD LINCOLN (2303 W BELTLINE HWY, MADISON, WI 53713) IN 2016 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

MY WIFE AND I WERE DRIVING HOME FROM WORK WHEN JUST BEFORE I GOT ON THE FREEWAY AT A STOP LIGHT MY STEERING WHEEL BEGAN TO VIBRATE AND THEN I LOST ALL POWER ASSIST WITH THE VEHICLE THANKFULLY WE HADNT ENTERED THE TRAFFIC. THE POWER ASSIST IS NOW OFF AND ON

I WAS PULLING IN TO THE ROAD TOOK A RIGHT HAND TURN AND HAD NO POWER STEERING ,IT CAME BACK IN A COUPLE OF SECONDS NO WARNING LIGHT CAME ON... LATER THAT DAY I WENT TO PULL INTO A DRIVEWAY HAD NO STEERING AT ALL ALMOST HIT THE CAR BESIDE ME THEN A LIGHT CAME ON THE DASH SAYING POWER STEERING ASSIST FAULT I NOW HAVE NO CAR TO DRIVE TO WORK AND ALSO THE TRANSMISSION WENT IN THIS CAR THIS CAR IS THE MOST UNSAFE CAR I EVER DROVE

AS THE DRIVER WAS DRIVING AT VARIOUS SPEEDS THE STEERING ASSIST GAVE OUT BOTH DURING TURNS AND ON HIGHWAY TRAVEL. NO INDICATION OR WARNING WAS GIVEN AND THE CAR RECEIVES SCHEDULED MAINTENANCE AT FORD DEALERSHIPS. WAS DIAGNOSED BY A LOCAL MECHANIC THAT STEERING COLUMN NEEDS TO BE REPLACED AND THAT THIS MODEL IS NOT COVERED IN THE RECENT RECALL.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING LOST POWER WHILE HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FORD OF ANNAPOLIS (888-250-9459, LOCATED AT 2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *DT *TP

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A DEFECTIVE STEERING COLUMN THAT NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT SHE WOULD HAVE TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED. SHE WAS ALSO INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 119,000.

POWER STEERING FAILURE, 2009 FORD ESCAPE. WAS A RECALL ISSUED? WHILE ENTERING A GAS STATION DRIVE THE POWER STEERING CEASED OPERATING AND I WAS FORTUNATE TO HAVE ONLY DESTROYED A TRASH CAN NEXT THE THE ISLAND BEFORE HALTING THE VEHICLE. I UNDERSTAND THERE WAS A RECALL OF THIS FORD MODEL IN 2014 FOR THE VERY PROBLEM THIS CAR IS EXPERIENCING , POWER STEERING FAILURE, YET I RECEIVED NO SUCH NOTICE TO HAVE MY CAR SERVICED EVEN THOUGH I HAVE IT SERVICED AT FORD DEALERSHIPS AND STILL MAINTAIN POSSESSION OF IT.

I PULLED OUT OF A PARKING GARAGE AND DROVE ABOUT A HALF A MILE THROUGH CITY STREETS. AS I TURNED LEFT AND INCREASED SPEED TO MERGE ONTO THE INTERSTATE, THE STEERING WHEEL LOCKED UP AND WOULDN'T LET ME OUT OF THE TURN. WITH CARS COMING BEHIND ME, I BRAKED AND LET THE CAR CONTINUE IN ITS TRAJECTORY TOWARDS THE SIDE OF THE ON RAMP. I PUT ON MY HAZARDS, CUT THE VEHICLE OFF AND THEN TURNED IT ON AGAIN. THE STEERING RETURNED. I PULLED TO THE SIDE OF THE ROAD AND EVENTUALLY GOT THE COURAGE TO ATTEMPT TO DRIVE HOME AGAIN. I'VE OWNED THIS VEHICLE SINCE 2010, AND THIS HAPPENED TWICE BEFORE AROUND 2012-2013. I HAD THE RECALL DONE, HOWEVER, AND I THOUGHT THE PROBLEM WAS SOLVED. APPARENTLY NOT. THIS POWER STEERING FAILURE IS INCREDIBLY DANGEROUS, AND I CRINGE TO THINK OF WHAT WOULD'VE HAPPENED IF I'D HAVE MADE IT ONTO THE INTERSTATE AND COULDN'T STEER OUT OF A CURVE GOING 60 MPH IN TRAFFIC.

2009 FORD ESCAPE HYBRID POWER STEERING STOPPED WORKING WHILE BACKING UP THE CAR IN MY DRIVEWAY. CALLED TWO FORD DEALERS AND WAS TOLD THEY HAD NO INFORMATION ABOUT A PROBLEM WITH POWER STEERING. TOOK THE CAR TO A NON DEALERSHIP FOR REPAIRS. WAS INFORMED THERE WAS A B#14V-284 ISSUED. TO FIX THE PROBLEM I NEED TO HAVE A DEALER RESET THE CODE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (150 ALTER ST, BROOMFIELD, CO 80020, (303) 469-1801) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24901413. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 144,128.

FUEL LEAK

WHEN DRIVING AND ATTEMPTING A TURN (AT SLOW SPEEDS), OCCASIONALLY AND RANDOMLY THE STEERING SEEMS TO GET SUPER STIFF LIKE IT LOSES POWER AND THE COMPUTER GIVES A BRIEF TONE AND A SHORT MESSAGE POPS UP BUT DOESN'T STAY UP LONG ENOUGH TO READ OTHER THAN I THINK "POWER" SOMETHING. AFTER A BRIEF SECOND THE STEERING RETURNS TO NORMAL AGAIN. IT IS DANGEROUS AND HAPPENS WITHOUT WARNING DURING A TURN. WHEN I CALL, FORD KNOWS THAT THERE WAS A RECALL PREVIOUSLY BUT WHEN TALKING TO THEM, THEY SEEM TO FEEL THAT THEIR OBLIGATIONS HAVE BEEN MET EVEN THOUGH THIS IS STILL OCCURRING AFTER THE SUPPOSED FIX. FORD JUST KEEPS SAYING BASICALLY THAT THEY FIXED IT AND IT IS DONE. OBVIOUSLY THE PROBLEM STILL EXISTS. IT HAS HAPPENED MULTIPLE TIMES. TODAY WAS THE MOST RECENT.

WHILE DRIVING THE ESCAPE THE STEERING LOCKED. LUCKILY THERE WAS NO ON COMING TRAFFIC BECAUSE THE VEHICLE WENT IN THE OTHER LANE. FORD SAID THERE WAS A RECALL FOR THIS BUT HAS EXPIRED.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED WHILE DRIVING AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE POWER STEERING ALSO MALFUNCTIONED WHEN THE VEHICLE WAS COLD STARTED FROM A PARKED POSITION. SIMMONS-ROCKWELL FORD (1160 CO RD 66, HORNELL, NY 14843, (607) 324-4444) STATED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO CALL AND FILE A COMPLAINT WITH NHTSA. THE CONTACT PURCHASED THE VEHICLE USED ON AUGUST 1, 2019. THE FAILURES OCCURRED APPROXIMATELY FIVE TIMES SINCE IT WAS PURCHASED. THE FAILURE MILEAGE WAS 142,000. *BF*JB *DL CONSUMER TOOK VEHICLE TO AUTOMOTIVE RESOURCES SERVICE (LYONS, NY). THE STEERING ANGLE SENSOR AND THE POWER STEERING MOTOR WERE REPLACED. *DL

WHILE DRIVING ON THE INTERSTATE IN JULY OF 2017, THE CAR SUDDENLY LOST POWER STEERING AND LOST SPEED. WE WERE BARELY ABLE TO GET OFF ON THE SHOULDER AND CUT THE CAR OFF. WHEN WE STARTED UP THE CAR AGAIN, EVERYTHING WAS BACK TO NORMAL. HOWEVER, THIS HAPPENED 2 OR 3 TIMES IN THE NEXT COUPLE OF DAYS. I CALLED FORD MOTOR CO. TO REPORT THE PROBLEM, AND THEY OPENED CASE #CAS-12676591. I FOUND A RECALL NOTICE ON THIS PROBLEM DATED 09/03/2010, RECALL #10E043000 AND ANOTHER RECALL NOTICE #14S05/NHTSA RECALL 14V-284 DATED JULY 2014. HOWEVER, FORD MOTOR CO. REFUSED TO REPAIR THE PROBLEM TELLING ME IT WAS A DIFFERENT MANUFACTURER. MY COMPLAINT IS THAT THE PROBLEM WAS IDENTICAL TO THE RECALL REGARDLESS OF THE MANUFACTURER. IT COST US $1,868.04 TO REPAIR THE VEHICLE. THEN IT HAPPENED AGAIN IN JULY OF 2019, AND COST US ANOTHER $776.60 TO REPAIR. I WOULD HAVE FILED THIS COMPLAINT SOONER BUT JUST FOUND OUT HOW TO REGISTER A COMPLAINT WITH THE NHTSA.

WHEN APPLYING THE BRAKES THE PEDAL GOES ALL THE WAY TO THE FLOOR AND BARELY STOPS. THIS HAS HAPPENED ON CITY STREETS, COUNTRY ROADS AND HIGHWAY. AT FIRST IT DID NOT DO IT VERY OFTEN, BUT IT IS NOW DOING IT AT LEAST ONCE A WEEK. IT IS VERY SCARY WHEN TRYING TO COME TO A STOP AND THE BRAKES ARE NOT THERE. IT USED TO GET BETTER BY PUMPING THE BRAKES, BUT THIS IS NOT WORKING ALL THE TIME ANYMORE.

POWER STEERING ASSIST FAULT RECALL

MY POWER STEERING HAS GONE OUT.WHICH MAKES IT VERY HARD TO STEER AND CAN BE DANGEROUS TO DRIVE

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V028400 (STEERING). THE CONTACT TOOK THE VEHICLE TO MOSES FORD LINCOLN (2001 MACCORKLE AVE, SAINT ALBANS, WV 25177, (304) 945-0127) FOR MAINTENANCE AND THEY PERFORMED THE FIRST PART OF A THREE PART RECALL REPAIR UPDATING THE SOFTWARE. THE MANUFACTURER CLOSED OUT THE RECALL, ASSUMING THE RECALL REPAIRS WERE COMPLETE. THE CONTACT MOVED AND TOOK THE VEHICLE TO PADUCAH FORD (3476 PARK AVE, PADUCAH, KY 42001, (270) 444-0011) WHERE SHE WAS INFORMED THAT THE RECALL HAD BEEN CANCELED OUT. THE CONTACT CALLED THE MANUFACTURER AND EXPLAINED THE ISSUE; HOWEVER, THE MANUFACTURER REFUSED TO PERFORM THE RECALL REPAIR AT NO COST. THE CONTACT SUSPECTED THAT THE FIRST PART THE RECALL REPAIR WAS NEVER COMPLETED. THE MANUFACTURER QUOTED A REPAIR COST OF OVER $2,100. THE VEHICLE REMAINED UNREPAIRED AND THE CONTACT WAS TO CHECK TO SEE IF AN INDEPENDENT MECHANIC COULD PERFORM THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM *TP

THIS CAR STILL HAS POWER STEERING PROBLEMS WHICH WERE PREVIOUSLY A SUBJECT OF A RECALL. FOR SOME REASON YOUR WEB SITE NO LONGER SHOWS THE POWER STEERING MALFUNCTION AS BEING A RECALL ON YOUR WEB SITE BUT THE CAR WAS NEVER FIXED WHEN BROUGHT INTO THE DEALERSHIP. PREVIOUS RECALL NUMBER WAS 14S05 PLEASE HELP THIS IS DANGEROUS CONDITION.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ACCELERATING AT 25 MPH, EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD LINCOLN SALES (885 HAGERTY DR, FREMONT, OH 43420, (800) 354-2220) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AWAITING REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

MY POWER STEERING IN MY 2009 FORD ESCAPE IS NO LONGER WORKING. MECHANICS WON'T FIX IT BECAUSE OF THE RECALL AND FORD WON'T FIX IT SAYING IT HAS ALREADY BEEN COMPLETED. WHEN I AM DRIVING THE POWER STEERING CLICKS ON AND OFF MAKING IT VERY DANGEROUS TO DRIVE. DURING RESEARCH IT SAYS UNLESS THERE WAS AN ACTUAL PROBLEM WITH THE STEERING AT THE TIME THE CAR IS BROUGHT IN, THEY WOULD ONLY DO A SOFTWARE UPDATE, WHICH IS WHAT THEY MUST'VE DONE, AS NOW THE PART IS HAVING ISSUES AND I HAVE PROOF FROM MY MECHANIC TO VERIFY. WHAT CAN I DO TO GET THIS PART TAKEN CARE OF?

POWER STEERING TORQUE SENSOR FAILURE RESULTING IN POWER STEERING ASSIST LOSS DURING OPERATION ON THE HIGHWAY. THE STEERING WHEEL BEGAN TO SHAKE, THEN A MESSAGE CAME ACROSS THE DASHBOARD STATING THAT THERE WAS A "POWER STEERING ASSIST FAULT" BEFORE ALL POWER STEERING FAILED AND MANUAL DRIVE COMMENCED. A MECHANIC LATTER CONFIRMED IT WAS THE SENSOR BY GATHERING THE ERROR CODE B2278 WHICH IS A STEERING SHAFT TORQUE SENSOR MALFUNCTION.

I WAS DRIVING MY FORD ESCAPE AND WHEN I PRESSED MY BREAKS THERE WAS A BANG SOUND AND THE BREAK PEDAL WENT TO THE FLOOR. LOST ALL BREAK PRESSURE WHILE DRIVING.

WHEN I FIRST PURCHASED THE VEHICLE I NOTICED IT WAS HARD TO START IT WOULD TAKE ME A FEW TRYS, THEN IT WOULD START. I CALLED WHERE I PURCHASED THE VEHICLE AND HE SAID THAT IT IS JUST HARD TO START MY TYPE OF VEHICLE. AFTER TIME IT WILL NOT START AT ALL UNLESS I USE MY AUTOMATIC STARTER. TO FIX ON MY OWN WILL COST FOR PART $150 WHICH NOTHING IS COVERED. MY VEHICLE IS NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING FAILED AND THE STEERING WHEEL PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STEERING RACK; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000. *BF THE CONSUMER STATED THE POWER STEERING TORQUE SENSOR FAILED CAUSING THE VEHICLE TO PULL TO THE RIGHT.*JS

FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. I WAS DRIVING DOWN HIGHWAY, POWER STEERING CUTS OUT, ALMOST CAUSED ACCIDENT. MY VEHICLE MATCHES ALL THE REQUIREMENTS INCLUDING THE PLANT OF MAUNUFACTURER. SAME EXACT PROBLEM. FALLS IN THE CATEGORY, BUT THEY WONT COVER IT. WHAT DO I DO NOW!!!

POWER STEERING FAILURE, BATTERY LIGHT ON. NEW BATTERY AND NEW ALTERNATOR INSTALLED. STILL HAVING INTERMITTENT FAILURE OF POWER STEERING.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT IT REQUIRED EXTRA EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO WATERMARK FORD OF MADISONVILLE (1801 LANTAFF BLVD, MADISONVILLE, KY 42431, (270) 821-4100) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS:24520165. THE APPROXIMATE FAILURE MILEAGE WAS 115,130.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS UNKNOWN. APPLE FORD (8800 STANFORD BLVD, COLOMBIA, MD) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.

HIGHWAY SPEEDS. WRENCH LIGHT COMES ON AND VEHICLE LOSES ALL POWER/THROTTLE RESPONSE. PULL OFF ROAD, PUT VEHICLE IN PARK, RESTART AND COMPUTER SEEMS TO RESET. HAD BEEN 1-2 TIMES PER YEAR OVER THE LAST COUPLE OF YEARS AND STRUGGLED TO DIAGNOSE PROBLEM. HAPPENED 8 TIMES IN 150 MILE TRIP TODAY.

POWER STEERING WENT OUT WHILE DRIVING IT WAS VERY HARD FOR ME TO MOVE THE STEERING WHEEL AND EVEN HARDER TO TURN.

WHEN I START THE CAR, MOST OF THE TIME THE ELECTRIC STEERING POWER ASSIST DOES NOT WORK. SOMETIMES I CAN TURN OFF ENGINE AND WAIT ABOUT A MINUTE AND RESTART ENGINE AND IT WILL WORK, OTHER TIMES IT WON'T. MY WIFE CANNOT DRIVE THE CAR WITH NO POWER STEERING.

WHEN I WAS HEADED TO DROP MY DAUGHTER OFF I WAS DRIVING DOWN A STREET THAT HAS SPEED BUMPS WHICH I USUALLY DON'T HAVE ANY PROBLEMS. UNTIL THIS MORNING (08/08/2019) WHEN MY POWER STEERING KICKED OFF AND I HAD TO PHYSICALLY TURN MY WHEEL. I SAW THE THEIR WAS A RECALL FOR 2009 FORD ESCAPES AND I WAS WONDERING IF MINE WAS ONE OF THEM.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 5 TO 10 MPH ON GRAVEL ROAD. AFTER STARTING THE CAR, THE INDICATOR WAS STILL ON, POWER WAS LOST IN THE STEERING. THE POWER STEERING ASSIST INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V280000 (STEERING). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,905. RECALL # XXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

BOUGHT MY 2009 FORD ESCAPE XLT 4WD IN 2016.HAD NO PROBLEMS UP UNTIL AROUND MARCH, 2017 WHEN TRYING TO START VEHICLE.TURNED THE KEY TO START AND IT WOULDN'T. THINKING MAYBE THERE WAS A LITTLE MOISTURE ON IGNITION KEY SEEING HOW IT HAD RAINED EARLER AND KEYS WERE EXPOSED BUT NOPE.PULLED KEY OUT AND FLIPPED IT OVER THEN RETRIED. IT DID START AND DIDN'T THINK ANYMORE ABOUT IT. DIDN'T HAPPEN AGAIN TILL ABOUT 4 MOS LATER AND HAS GRADUALLY GOTTEN WORSE OVER TIME. NOW HAVE TO MAKE SEVERAL ATTEMPTS...UP TO 5-6 TIMES OTHER DAY BEFORE IT STARTED. JUST BY CHANCE I HAD PUSHED THE IGNITION KEY FURTHER IN THE START POSITION AND FELT KEY SLIP INTO IGNITION A "HAIR" MORE. IT STARTED UP IMMEDIATELY. THOUGHT THAT MAYBE ORIGINAL KEY WAS GETTING WORN AND THAT WAS WHAT THE PROBLEM WAS BUT AFTER READING MANY OTHER COMPLAINTS ABOUT EXACT SAME ISSUE IT SHOWS THAT THERE IS A SERIOUS PROBLEM AND FORD NEEDS TO ADDRESS THIS. I HAVE TO TRAVEL ALONE WHEN OUT OF STATE FOR DR VISITS OR FAMILY MATTERS. WOULD SAY THIS CAN BECOME A SERIOUS SAFETY ISSUE ESPECIALLY FOR A FAMILY.

I WAS DRIVING MY CAR TO WORK IN A BUSY INTERSECTION THE CAR LOST THE ABILITY TO MOVE BUT NOT THE POWER CAR CAME TO A STOP SHUT OFF CAR AND IT STARTED BUT WAS RIDING ROUGH. THIS HAPPENED TWO MORE TIMES ON MY WAY HOME . WAS ALMOST REAR ENDED. MY BROTHER WHO HAS BEEN A CERTIFIED MECHANIC FOR THIRTY YEAS DIAGNOSED THE CAR AND IT SAID THROTTLE BODY VALVE STUCK OPEN.I DID NOT GET HURT BUT IF I HAD BEEN ON A HIGHWAY OR IN FASTER TRAFFIC I COULD HAVE. I THINK OTHERS SHOULD BE WARNED. I HAVE NEVER RECEIVED ANYTHING FROM MONACO FORD IN GLASTONBURY WHERE I BOUGHT THE CAR THE AND MY ADDRESS IS THE SAME AS WHEN I BOUGHT IT NEW. MY BROTHER IS REPLACING THE PART FOR ME . *TR

POWER STEERING STOPPED WORKING WITHOUT WARNING OUR 2009 FORD ESCAPE. VERY DANGEROUS. I AM GLAD IT DID NOT HAPPEN WHEN MY WIFE OR DAUGHTER WERE DRIVING. I WAS UNAWARE OF ANY ISSUE WITH THE ELECTRIC POWER STEERING ON FORD ESCAPES OR ANY OTHER FORD. IT APPEARS THAT HUNDREDS OF OTHER 2008 -2011 FORD ESCAPE OWNERS ARE HAVING THE SAME PROBLEM. IT SOUNDS LIKE IT WIDESPREAD. THE FORD DEALER SAYS IT IS A CUSTOMER PROBLEM AND NOT A FORD RECALL PROBLEM. MAYBE THEY SHOULD LOOK AT THE ALL THE LOYAL CUSTOMERS THAT HAVE COMPLAINTS.