Page 10 of 34 · complaints 451–500 of 1,693

2009 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Sep 23, 20191 milesNJ

I DROVE MY VEHICLE TO SCHOOL CLASS WHERE IT WAS PARKED FOR A FEW HOURS. ONCE I RETURNED TO MY VEHICLE AND TRIED TO PULL OUT OF THE PARKING SPACE, MY STEERING WHEEL WAS LOCKED WHERE IT I WAS BARELY ABLE TO TURN THE WHEEL TO THE LEFT OR RIGHT. I WAS 50 MINUTES FROM HOME AND WAS FORCED TO DRIVE MY TRUCK HOME WITH THE STEERING WHEEL BARELY BEING ABLE TO NAVIGATE TO THE LEFT OR RIGHT SIDE. I CONTACTED FORD'S CUSTOMER SERVICE CENTER WHERE I HAD LOCATED A RECALL FOR VEHICLES MADE FROM 2008-2011 (FORD ESCAPE) CODE 14S05 THAT IMPACTED OVER 740,000 VEHICLES. I WAS TOLD BY THE REPRESENTATIVE THAT I NO LONGER HAD WARRANTY AND THAT THE COST WOULD BE MY RESPONSIBILITY SINCE THIS RECALL DID NOT APPLY TO MY TRUCK. I AM NOW STUCK WITH A $1400.00 BILL TO REPLACE THE POWER STEERING GEAR RACK AND LABOR CHARGES SINCE IT WILL TAKE OVER 5 + HOURS TO REPLACE. I FIND THIS UNACCEPTABLE SINCE THERE IS CLEARLY AN ISSUE WITH MY VEHICLE SINCE IT IS A 2009 AND HAS THE SAME ISSUES DESCRIBED WITH THE RECALL NOTICE.

SteeringCrash
Filed Aug 30, 201915,000 milesTX

CAR STEERING WHEEL IS HARD TO STEER REGARDLESS OF SPEED BUT IT STARTED AT LOW SPEED. STEERING WHEEL WILL EVENTUALLY LOCK.

Steering
Filed Aug 26, 201985,600 milesSC

POWER STEERING JUST SUDDENLY QUIT WORKING AND IS VERY DIFFICULT TO MANEUVER/ TURN. THIS APPEARS TO BE A VERY COMMON PROBLEM, AND IS DANGEROUS. WHY IS IT NOT RECALLED?

Steering
Filed Aug 22, 2019100,000 milesGA

THE ELECTRIC STEERING DECIDES WHEN IT WANTS TO WORK. I WILL TURN MY CAR ON AND I WONT BE ABLE TO STEER IT WITHOUT A LOT OF EFFORT. BUT SOMETIMES ITS COMPLETELY FINE AND STEERS WITH NO PROBLEM. I HAVE TO TURN MY CAR ON AND OFF MULTIPLE TIMES TO TRY TO GET THE STEERING TO WORK AND IT STILL WONT WORK.

Steering
Filed Aug 14, 2019125,000 milesNC

IT IS VERY DIFFICULT, ALMOST IMPOSSIBLE TO TURN THE VEHICLE WHEN STOPPED, STILL DIFFICULT TO STEER WHEN MOVING BUT NOT AS BAD. MAYBE 1 OUT OF 20 DAYS THE STEERING IS NORMAL BUT IT IS VERY RARE.

Service Brakes
Filed Aug 8, 201978,500 milesOK

ON HWY, GOING TO TURN...BRAKE PEDEL WENT TO FLOOR...PUMPED..LITTLE, THEN TO FLOOR...KEPT PUMPING...NOTHING THIS TIME. THE WORSEST. HAVE HAD TO PUMP SEVERAL TIMES IN PAST, (DID PUMP UP ENOUGH TO STOP) NEED FIXED...SENIOR & FIXED INCOME!

Fuel/Propulsion System
Filed Aug 8, 2019143,000 milesMD

DURING OPERATION VEHICLE LOST ABILITY TO ACCELERATE, ALL OTHER FUNCTIONS STILL EXISTED. YELLOW SERVICE RANCH APPEARED ON DASH HAD TO PULL OVER AND PUT CAR IN PARK, I DON'T WAS VERY ROUGH TURN ENGINE OFF. AFTER STARTING CAR BACK UP ALL LIGHTS WERE GONE, ABLE TO DRIVE AGAIN. THIS HAS NOW OCCURRED MORE THAN 20 TIMES. WE HAVE REPLACED BOTH OXYGEN SENSORS,THE PURGE CANISTER AND THE CATALYTIC CONVERTER. STILL HAVING THE SAME ISSUE. WHEN THIS HAPPENS ON LARGE HIGHWAYS OR A MULTILANE INTERSTATE IT BECOMES A VERY DANGEROUS SITUATION.

Electrical System
Filed Aug 2, 2019214,000 milesKY

STEERING HAS COMPLETELY FROZEN DURING OPERATION MAKING CONTROLLING THE VEHICLE VIRTUALLY IMPOSSIBLE. I'M ABSOLUTELY PETRIFIED TO DRIVE MY VEHICLE. THESE PROBLEMS ARE VERY IRRESPONSIBLE ON FORDS BEHALF. ON A STRAIGHT ROAD TRAVELING ABOUT 25-30 MPH. NEXT I HAD A LEFT TURN COMING AND MY STEERING WHEEL FAILED TO TURN, AND ALMOST RAN INTO ANOTHER VEHICLE HEAD ON. TO SAY I'M PETRIFIED OF MY VEHICLE AT THIS POINT IS A GROSS UNDERSTATEMENT.

Vehicle Speed Control
Filed Aug 1, 201970,000 milesCA

IN MAY 2015,I PURCHASED MY 2009 FORD XSCAPE FOUR-CYLINDER HYBRID FROM A FORD DEALER. THE CAR HAS BEEN DRIVEN BY AN OLDER WOMAN AND MOSTLY KEPT IN A GARAGE SO THE MILEAGE WAS LOW AT ABOUT 45,000 MILES. AT APPROXIMATELY OCTOBER 2018, AT 70,000 MILES I ENTERED THE FREEWAY AND WHEN I ACCELERATE THE WRENCH LIGHT WENT ON AND I COULD NOT ACCELERATE . THIS HAPPENED A FEW MORE TIMES RANDOMLY UNDER COMPLETELY DIFFERENT CIRCUMSTANCES BUT MOSTLY WHEN I NEEDED EXTRA POWER. I WOULD PULL OVER AND TURN OFF THE IGNITION, TURN IT BACK ON AND THE WRENCH LIGHT WOULD BE OFF. I TOOK IT TO THE DEALER AND THEY COULD NOT DETERMINE VIA COMPUTER WHAT THE ISSUE WAS. COULD NOT FIND A CODE FOR THE PROBLEM. THEY COULD NOT REPLICATE THE PROBLEM.THEY SAID IT MIGHT'VE BEEN BAD GASOLINE. HAVE NOT HAD THE WRENCH LIGHT OR 'LIMPING HOME' ISSUE SINCEJULY 2019 WITH VEHICLE CURRENTLY AT 79,000 MILES. OUT OF NOWHERE THIS MONTH, I AM NOW HAVING THE SAME ISSUE WITH WRENCH LIGHT AND LIMPING HOME. ENGINE LIGHT IS ON NOW, WITH WRENCH LIGHT. IF I PULL OVER TURN THE CAR OFF AND ON THE WRENCH LIGHT GOES AWAY. S. I HAD BEEN ABLE TO DRIVE BACK ROADS BUT ENTERING THE FREEWAY, OR NEEDING TO ACCELERATE BEYOND 30 MILES AN HOUR CAUSES THE WRENCH LIGHT TO GO ON, AND 'LIMP MODE' WHICH IS VEHICLE IS UNABLE TO ACCELERATE NO MATTER HOW FAR I PRESS THE GAS. I HAVE READ MANY COMPLAINTS ABOUT THIS SAME ISSUE. AND THERE WAS A RECALL IN SOUTH CAROLINA? AND A CLASS ACTION LAWSUIT. LOTS OF COMPLAINTS THAT THE 2009 FORD ESCAPE HYBRID OUTSIDE OF

Electronic Stability Control (esc)
Filed Jul 29, 2019NY

VEHICLE SHUT DOWN WHILE IN MOTION.

Electrical System
Filed Jul 27, 2019143,600 milesPA

MY WIFE WAS DRIVING DOWN THE HIGHWAY WHEN HER ESCAPE JUST KEPT SHUTTING DOWN TO THE POINT SHE ALMOST GOT REAR ENDED AT 65-70MPH. FORD HAD A FIELD SERVICE ACTION ON THIS ISSUE IS A FAULTY ELECTRONIC THROTTLE BODY MALFUNCTION THAT NEVER MADE IT AS A RECALL. I TRIED TO GET FORD TO RESTART THIS FIELD SERVICE AS THEY SAID MY WIFE'S CAR WAS PAST THE WARRANTY. NEEDS TO BE AS A RECALL NOT A FIELD SERVICE COMPLAINT SHE COULD HAVE BEEN SEVERELY INJURED OR DIED FROM THIS I AM OUT $150 AND HALF DAY OF WORK TO FIX THIS BECAUSE FORD WON'T DO A RECALL TO SAVE THEIR ASS.

Engine
Filed Jul 26, 2019130,000 milesWI

WHEN YOUR DRIVING ASS "GO POWER" IS LOST AND A WRENCH LIGHT ILLUMINATES IN THE LOWER LEFT CORRNER. IT DOES NOT MATTER WHERE IM DRIVING BUT IT JUST DECIDES TO DO IT WHEN IT WANTS TO. HAS HAPPENED 3 TIMES IN THE PAST MONTH OR SO ITS HAPPEND WHEN I WAS GOING 10MPHS AND 30 MPHS AND ABOUT 45MPH...SUPER SUPER SCARY LUCKLY NO ONE WAS BEHIND ME ALL TIMES... LAST TIME THIS HAPPEND WAS ON 7/23/2019

Steering
Filed Jul 26, 2019145,000 milesKY

MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2009 FORD ESCAPE ON A RURAL ROAD WHEN THE POWER STEERING JUST COMPLETELY STOPPED WORKING. SHE PULLED TO SIDE OF ROAD AND CALLED HER DAD. HE TOLD HER TO SHUT THE ENGINE OFF AND WAIT A FEW MINUTES AND RESTART. WHEN SHE DID THIS THE POWER STEERING WAS FUNCTIONING NORMAL. A FEW MILES DOWN THE ROAD IT WENT OUT AGAIN. SHE IS A VERY PETITE LESS THAN 100 POUND GIRL WITH MULTIPLE HEALTH ISSUES. SHE COULD NOT STEER THE VEHICLE AT ALL. HER DAD AND I WERE OUT OF TOWN AND SHE WAS STRANDED. A FRIEND CAME AND DROVE THE CAR HOME. POWER STEERING REPEATEDLY GOES IN AND OUT WHICH IS AN EXTREME SAFETY ISSUE!

Service Brakes
Filed Jul 25, 2019100,000 milesOK

STARTING IN LATE 2018 WHEN I APPLIED MY BRAKES THEY WERE SOFT AND NEARLY WENT TO THE FLOOR. WE TOOK IT TO THE FORD DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. THE BRAKES STARTED ACTING UP AGAIN ABOUT A MONTH LATER AFTER VISITING THE DEALERSHIP. NOW THEY ARE SOFT SPONGY NEARLY ALL THE TIME. IT'S SCARY TO DRIVE. IF YOU HAVE TO BRAKE SUDDENLY THEY GO NEARLY TO THE FLOOR. I'VE GONE ONLINE AND FOUND MANY COMPLAINTS ABOUT THE BRAKES, NOT ONLY WITH 2009, BUT OTHER YEARS AS WELL. MANY HAVE HAD THEIR MASTER CYLINDER REPLACE ONLY TO FIND THAT DIDN'T FIX THE PROBLEM. PLEASE HELP B4 SOMEONE IS INJURED OR DIES BECAUSE THEIR BRAKES FAIL !

Steering
Filed Jul 22, 201990,000 milesTN

THE POWER STEERING DOES NOT WORK AND WE HAVE SEEN WHERE A LOT OF THESE SAME VEHICLES HAVE HAD THE SAME PROBLEM. WHY IS THERE NOT A RECALL ON THESE.

Steering
Filed Jul 19, 201998,000 milesWI

ELECTRIC POWER STEERING JUST STOPS WORKING AT START UP OR DRIVING WORKS ABOUT 3/4 OF THE TIME SO YOU DONT KNOW WHEN ITS GOING TO QUIT WORKING NOT MUCH FUN ON A HIGH WAY OR IN TOWN DRIVING. HAD IT TESTED TOLD ITS FINE BUT IT IS A PROBLEM FOR A LOT OF OWNS OF THIS THING. SEEMS FORD DOSNT THINK SO. IT STARTED ACTING UP ABOUT A MOUTH AGO.

Engine
Filed Jul 10, 201942,460 milesIL

ON JULY 9, 2019 I WAS EXITING THE EXPRESSWAY AND MY VEHICLE BEGAN STALLING AT WHICH TIME THE ODOMETER WENT DOWN FROM 50 DOWN TO 0 IMMEDIATELY CAUSING ME TO PULL OVER TO THE SIDE. THANK GOD I WAS ALREADY IN THE PROCESSING OF EXITING. NO WARNING LIGHTS ON THE DASHBOARD AT ALL. I TURNED THE CAR OFF, AND THEN TURNED IT BACK ON. I TOOK MY CAR TO FIRESTONE WHO WAS UNABLE TO PERFORM A DIAGNOSTIC AT THE TIME, AND SUGGESTED THAT I BRING IT BACK. THIS IS VERY DANGEROUS AND OF GREAT CONCERN. THIS VEHICLE HAS ONLY 42,460 MILES OR SO ON IT, AND I DON'T FEEL THAT I SHOULD BE ENCOUNTERING THIS PROBLEM. I HAVE HAD IT SINCE 2010 AND AT THE TIME PURCHASED AT 18,000 MILES OR SO. I DRIVE MY VEHICLE LOCALLY ONLY. I HAVE READ THAT THIS A PROBLEM WITH FORD ESCAPES, AND I BELIEVE THAT THIS ISSUE SHOULD BE LISTED AS A RECALL. PLEASE HELP!

Steering
Filed Jul 9, 2019169,000 milesCA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SHOOK AND THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNRISE FORD (877-461-1956, LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.

Steering
Filed Jun 29, 201990,000 milesNH

FAILURE OF POWER STEERING LESS THAN 1 YEAR AFTER REPLACEMENT OF STEERING TORQUE SENSOR AT RANDOM START UP.

Steering
Filed Jun 28, 2019SC

POWER STEERING TORQUE ROTATION SENSOR. THE STEERING IS HARD TO TURN THE VEHICLE WHILE DRIVING. WHILE DRIVING, THE STEERING ALL OF A SUDDEN CAN BECOME HARD TO TURN THE VEHICLE. THE RECALL FOR SOME REASON IS NOT ON MY VEHICLE BUT ON SOME OF THE SAME MODEL. FORD HAS A RECALL 14S05 BUT FORD SAYS MY VEHICLE DOESN'T FALL UNDER THE RECALL.

Steering
Filed Jun 26, 201932,500 milesNC

ON APRIL 15, 2019, WE PURCHASED THE USED 2009 FORD ESCAPE WITH LESS THAN 33,000 MILES. OUR TEENAGE DAUGHTER DROVE IT TO WORK ON APRIL 17, 2019 WITH NO NOTICEABLE ISSUES, AND WHEN SHE WAS ON HER WAY HOME, SHE NOTICED SOMETHING WAS WRONG WITH THE ESCAPE. THE STEERING WHEEL WAS GETTING MORE DIFFICULT FOR HER TO MOVE AS SHE WAS LEAVING WORK AND COMING HOME. WE HAD PURCHASED THE ESCAPE ONLY 2 DAYS PRIOR, SO WE CALLED THE DEALERSHIP WHICH SAID THERE HAD BEEN NO KNOWN ISSUES, OF COARSE. WE TOOK THE ESCAPE TO A LOCAL FORD DEALER WHO INFORMED ME THE COMPUTER HAD BEEN RESET FOR THIS ISSUE IN 2014, WHEN A RECALL WAS ISSUED. HE SAID AS TIGHT AS THE STEERING WAS, IT WAS DEFINITELY UNSAFE TO DRIVE. THEY TRIED RESETTING IT AGAIN WITH NO IMPROVEMENTS AT ALL. ENTIRE STEERING COLUMN HAD TO BE REPLACED. I WAS GIVEN AN ESTIMATE THEN. THIS COULD HAVE CAUSED OUR DAUGHTER TO HAVE AN ACCIDENT FROM MY UNDERSTANDING. WE HAD TO PAY FOR THE REPAIR WORK, BUT WAS NOTIFIED FROM THE REPAIR MAN THAT A RECALL HAD BEEN ISSUED IN 2014 FOR THIS REASON. I HAVE SPOKEN WITH SEVERAL REPRESENTATIVES TODAY, AND ONE INFORMED ME THAT THIS ESCAPE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT HAS HAD THE SAME ISSUES AS OTHERS IN THE 2008-2011 RANGE. I UNDERSTAND THE VIN NUMBER WAS RUN AND THEY SAID NO ISSUES WITH THIS VEHICLE, BUT I HAVE THE REPAIR WORK TO PROVE IT DID. SO I WOULD LIKE THIS TO BE RESEARCHED FURTHER IF POSSIBLE, WITH THIS HAPPENING, WHY WAS IT NOT INCLUDED IN THE RECALL? REIMBURSED? ONE REPRESENTATIVE INF

Steering
Filed Jun 26, 2019157,871 milesGA

STEERING FREEZES UPON START UP. WAS ABLE TO REST AT MULTIPLE TIMES AND POWER STEERING KICKED IN FOR THE LAST SEVERAL MONTHS. TODAY THIS HAPPENED AND TOOK OVER 30 MINUTES OF RESTARTING TO KICK IN, BUT THEN IT ALSO LOCKED BACK UP SEVERAL MILES DOWN THE ROAD AS I WAS DRIVING.

Steering
Filed Jun 12, 2019161,326 milesMI

ELECTRONIC POWER STEERING ASSIST CUTS OUT. HAVE TO RESTART THE ENGINE AND IT STARTS WORKING. HAS NOT CUT OUT WHILE DRIVING YET.

Steering
Filed Jun 10, 2019140,000 milesTX

THE POWER STEERING LOCKS UP AND MAKES IT VERY DIFFICULT TO TURN THE CAR. AFTER A REVIEW ONLINE I SEE MULTIPLE ISSUES WITH THE ESCAPE HAVING THIS PROBLEM AND THE STEERING IS ELECTRIC SO NO FLUID CAN BE PUT IN THE CAR. I WAS PARKED AND STARTED THE CAR AND WHEN I WENT TO BACK OUT IT WAS DIFFICULT TO TURN THE WHEEL. I TRIED TURNING OF THE CAR AND RESTARTING BUT IT WAS STILL THE SAME. ON A SIDE NOTE I JUST PURCHASED THIS VEHICLE 06/06/19 FROM A SMALL DEALERSHIP FOR MY DAUGHTER. IT DID NOT HAVE ANY ISSUES FOR THE FIRST THREE DAYS OF DRIVING IT.

Service BrakesCrash
Filed Jun 1, 2019155,000 milesIL

BRAKE PEDAL IS SPONGY OR GOES TO THE FLOOR, STARTED OFF JUST HERE AND THERE BUT NOW IS DOING IT ALMOST DAILY. THERE REALLY SHOULD BE A RECALL ON THE ABS CONTROL MODULE. SOUNDS TO ME LIKE THIS IS A VERY SERIOUS PROBLEM WITH A LOT OF ESCAPE OWNERS. ARE THEY GOING TO WAIT TILL SOMEONE DIES ( I HOPE IT'S NOT ME) BEFORE THEY DO SOMETHING ABOUT IT. VERY SCARY TO DRIVE AND VERY EXPENSIVE IF YOU HAVE TO PAY TO HAVE IT FIXED. I KNOW IT COULD BE NOTHING ELSE, I HAVE REPLACED EVERY OTHER PART ON THE BRAKING SYSTEM AND IT STILL DOES THE SAME THING. I REPLACED ROTORS, DRUMS, PADS, WHEEL CYLINDERS, CALIPERS, AND MASTER CYLINDER. COULDN'T FIGURE IT OUT UNTIL I WENT ONLINE AND SAW ALL OF THE COMPLAINTS. FORD, PLEASE RECALL THE ABS MODULE ON THIS VEHICLE BEFORE SOMEONE DIES BECAUSE OF YOUR STUPIDITY!! BY THE WAY, MY SON HAD AN ACCIDENT IN THIS VEHICLE BECAUSE OF THIS PROBLEM, IT WAS MINOR. BUT IF IT WOULD OF BEEN WORSE I WOULD BE SUING YOUR [XXX] OFF. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Steering › Column
Filed May 30, 2019107,000 milesGA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH IN REVERSE, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE LEFT. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD OF FAYETTEVILLE (LOCATED AT 275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770) 461-1151) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000.

Steering
Filed May 29, 2019122,655 milesMN

EXPERIENCED POWER STEERING CUTTING OUT INTERMITTENTLY WHILE DRIVING, ESPECIALLY WHEN PARKING. WHEN THIS OCCURRED, VEHICLE WAS DIFFICULT TO MANEUVER AT SPEEDS LESS THAN 15 MPH. DEALER NOTES "REPLACED STEERING TORQUE ANGLE SENSOR" FOR CODE P2278. VIN WAS NOT INCLUDED IN RECALL OF 2008-2011 FORD ESCAPES EXPERIENCING THIS ISSUE.

Unknown or Other
Filed May 28, 201972,000 milesAL

MY CAR STALLED OUT ON ME TWICE ON ON BUSY ROADS. THE THROTTLE BODY HAD TO GET REPLACED. THE VEHICLE WAS STATIONARY AT A RED LIGHT BOTH TIMES.

Service Brakes
Filed May 16, 2019143,000 milesPA

THERE HAS BEEN MULTIPLE ISSUES WITH THIS FORD ESCAPE XLT. THE ABS LIGHT CONTINUES TO COME ON. THE WHEEL OF THE CAR LOCKS WHEN YOU TRY TOO TURN WHEN DRIVING WHEEL. IT IS VERY DANGEROUS. THE SENSORS EVEN THOUGH WE REPLACED THEM KEEP BLOWING WHICH CAUSING THE TRUCK TO DECLINE IN SPEED WHILE DRIVING IN TRAFFIC. WE HAD TO TURN IT ONTO TO THE GRASS TO AVOID ACCIDENTS. CONSTANT ENGINE ISSUES AFTER WE HAD IT FIXED MULTIPLE TIMES. WE ARE IN A FINANCIAL NEGATIVE BECAUSE OF THIS TRUCK. THE TIRE SENSORS KEEP GOING ALSO. THESE ISSUES ARE HAPPENING AFTER WE HAVE GOTTEN THIS TRUCK FIXED MULTIPLE TIMES AND MORE DANGEROUSLY WHILE WE ARE DRIVING IT. THE BRAKES, STEERING WHEEL, TRANSMISSION AN THE ENGINE ARE ALL FAULTY. WE HAVE PUT THOUSANDS OF DOLLARS INTO THE THIS VEHICLE. THIS IS OUR TRANSPORTATION TO WORK AND WE ARE BEHIND WITH THE NOTES. EVEN WHEN THE VEHICLE IS STATIONARY THERE IS A GRINDING, ALMOST LIKE THE WHEELS WANT TO FALL OFF. WE NEED THIS FIXED WE NEED HELP!!!!!

Steering
Filed May 10, 2019MN

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH NO WARNING. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE COMPUTER DUE TO THE EPS FAILURE. THE CONTACT WAS UNCERTAIN IF THE EPS WARNING INDICATOR MAY FLASH IN THE EVENT OF THE FAILURE WITH THE STEERING WHEEL. APPLE FORD LINCOLN APPLE VALLEY (6961, 7200 150TH ST W, APPLE VALLEY, MN 55124, (952) 204-9657) INDICATED THAT THE VEHICLE WOULD NEED TO BE SCHEDULED FOR AN APPOINTMENT, THE STEERING COLUMN WOULD NEED TO BE REMOVED FOR FURTHER TESTING AND DIAGNOSIS WHICH HAD NOT BEEN AUTHORIZED AS OF YET. AN INDEPENDENT MECHANIC WAS TO TEST AND DIAGNOSE THE EPS FAILURE. THE MANUFACTURER EXCLUDED THE VIN FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN, WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed May 1, 201940,800 milesNY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE STEERING SEIZED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD LINCOLN (333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (833) 386-3267) WHERE IT WAS DIAGNOSED THAT THE HOUSING AND COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 40,800. *BF *JB

Electrical System
Filed Apr 29, 2019106,500 milesCA

KEY IGNITION SWITCH IS DIFFICULT TO WORK. AFTER TURNING TO THE START POSITION YOU HAVE TO PUSH THE KEY IN FOR THE VEHICLE TO START. THIS STARTED ABOUT A YEAR AGO AND THE PROBLEM HAS GOT WORST TO THE POINT THAT IT CAN TAKE UP TO 10 TRIES AND 3 OR 4 MINUTES TO GET IT STARTED .YOU SHOULD NOT HAVE TO PUNCH THE KEY IN HARD (ESPECIALLY US WITH ARTHRITIS) THEN TURN TO GET STARTED. THIS HAPPENS EVERY TIME I TRY TO START THE CAR AND EXTREMELY STRESSFUL WHEN AWAY FROM HOME. THIS IS A COMMON FLAW OF THIS CAR AND MUST BE FIXED BY FORD.

Electrical System
Filed Apr 29, 2019130,000 milesCA

COMPLETE LOSS OF POWER STEERING DURING ANY POINT IN DRIVING.

Steering
Filed Apr 23, 201989,000 milesPA

ELECTRONIC POWER STEERING WILL NOT ENGAGE EVERY TIME THE CAR IS STARTED.

Steering
Filed Apr 20, 2019129,500 milesIL

POWER STEERING ASSIST FAILURE

Steering
Filed Apr 17, 2019120,000 milesWI

STEERING WHEEL STARTED TO SHAKE DRIVING DOWN INTERSTATE LIKE I WAS OUT OF CONTROL AT VARIOUS SPEEDS..

Steering
Filed Apr 12, 201954,050 milesVA

DUE TO A RECALL ISSUED BY FORD MOTOR COMPANY (NHTSA RECALL 14V-284), JERRY'S FORD (ANNANDALE, VA) REPLACED THE POWER STEERING SYSTEM ON MY 2009 FORD ESCAPE ON JULY 24, 2014, AT NO CHARGE. AT THE TIME, THE ESCAPE'S MILEAGE WAS 32,950. ON FEBRUARY 17, 2019, THE POWER STEERING FAILED WHEN I WAS DRIVING IN HEAVY TRAFFIC A FEW MILES FROM OURISMAN FORD (6129 RICHMOND HWY, ALEXANDRIA, VA). WITH GREAT DIFFICULTY, I MANAGED TO DRIVE TO OURISMAN, WHERE, TWO DAYS LATER, THEY REPLACED THE FAILED SYSTEM AT A COST OF $2,319.97. AT THAT TIME, THE ESCAPE'S MILEAGE WAS 54,061. THE POWER STEERING SYSTEM THAT HAD BEEN REPLACED ON RECALL LASTED ONLY 21,111 MILES AND FEWER THAN 4.5 YEARS. THE ESCAPE IS OTHERWISE IN EXCELLENT CONDITION AND HAS BEEN REGULARLY MAINTAINED SINCE I PURCHASED IT IN 2008. IT'S REASONABLE TO EXPECT THAT THE PART WOULD HAVE LASTED LONGER, ESPECIALLY SINCE ITS FAILURE MAY HAVE CAUSED SERIOUS INJURY. I MADE SEVERAL ATTEMPTS TO RESOLVE THE ISSUE. ON FEBRUARY 22, I SPOKE WITH BRENDON AT FORD CORPORATE (800.392.3673). HE SAID HE COULD DO NOTHING AND SUGGESTED I CONTACT THE DEALER. ON FEBRUARY 28, I SPOKE WITH CHUCK JACKOWSKI AT OURISMAN, WHO SAID HE MIGHT BE ABLE TO HELP AND WOULD CALL ME BACK, BUT DID NOT CALL. WHEN I CALLED AGAIN ON MARCH 7, CHUCK SAID HE DID NOT YET HAVE A SOLUTION, BUT WOULD FOLLOW UP AND CALL ME ON MARCH 8; HE DID NOT CALL. I CALLED CHUCK ONCE MORE ON MARCH 13 AND JOON KO ANSWERED. I IDENTIFIED MYSELF, JOON SAID HE WOULD GET CHUCK, BUT RETURNED TO SAY THAT

Service Brakes
Filed Apr 10, 20191 milesNC

BRAKES ARE MUSHIE AND THE PEDDLE GOES TO THE FLOOR, FORD HAS CHECKED IT AND CLINT FIND A PROBLEM. YET LOOKING ON THE INTERNET THERE ARE A HOST OF PEOPLE HAVING THE SAME ISSUE,

Steering
Filed Apr 7, 201990,000 milesIL

MY POWER STEERING WENT TOTALLY OUT WHILE DRIVING AND TURNING ON A CITY STREET AND ALMOST CAUSED ME TO CRASH WITH MY CHILDREN IN THE CAR!

Steering
Filed Apr 2, 2019110,000 milesMI

MY CARS ELECTRICAL POWER STEERING FAILED AFTER I STOPPED FOR GAS. PRIOR TO THIS MY CARS STEERING WHEEL WOULD SHAKE WHEN EVER THE CAR WAS RUNNING AND NOT IN MOTION, LIKE WHEN SITTING AT A RED LIGHT FOR EXAMPLE. THIS OCCURRED FOR ABOUT 3 DAYS BEFORE THE POWER STEERING FAILED. A RECALL HAS BEEN ISSUED BUT MY VIN SAYS MY CAR WAS NOT INCLUDED IN THE RECALL. I CAN NOT TURN MY STEERING WHEEL ANYMORE WITHOUT A LOT OF EFFORT MAKING THE CAR TO DANGEROUS TO DRIVE.

Steering
Filed Mar 25, 2019156,000 milesOK

POWER STEERING ASST. WENT OUT. ON CHECKING, THERE IS A FORD RECALL 14S05 FOR THAT PROBLEM. ACCORDING TO FORD, THE RECALL WORK WAS PREFORMED ON SEPT 11, 2014 BY JOE COOPER FORD. THEY FURNISHED ME A DOCUMENT # 680882E. I WAS NEVER INFORMED OF THIS WORK AND DO NOT THINK IT WAS PREFORMED. THE TORQUE SENSOR HAS GONE OUT AND THE CAR WENT INTO SUDDEN MANUAL STEERING WHILE DRIVING WHICH WAS DIFFICULT TO PERFORM. I WAS AFRAID I WOULD HAVE AN ACCIDENT. I WAS DRIVING ON A CITY STREET IN TULSA OK AT 40 MPH WHEN THE POWER ASSIST WENT OUT WITHOUT WARNING OF ANY KIND. I BELIEVE FORD SHOULD HAVE INFORMED ME OF THE PROBLEM AND REPLACED THE FAULTY TORQUE SENSOR AT THE TIME OF THE WARRANTY WORK

Steering
Filed Mar 25, 2019150,000 milesCA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BY ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959), THE POWER STEERING FAILED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Engine
Filed Mar 23, 2019135,000 milesCA

WHILE DRIVING ON STREETS AND HIGHWAY, ENGINE WILL STALL OUT, COMPLETE SHUTOFF, WITH NO WARNING SIGNS OR LIGHTS. THE COMPUTER IS NOT STORING ANY CODES INDICATING FAULTS. AFTER A STALL, CAN PUT THE CAR BACK IN PARK OR NEUTRAL AND RESTART. MOST COMMONLY OCCURS WHEN TRANSITIONING FROM BRAKING TO ACCELERATION.

Steering
Filed Mar 22, 2019173,620 milesCA

POWER STEERING WENT OUT WHILE DRIVING A DANGEROUS ROAD. NO WARNING LIGHT. VERY DIFFICULT TO STEER. HOME

Electronic Stability Control (esc)
Filed Mar 22, 2019179,000 milesTX

POWER STEERING WENT OUT WHILE DRIVING WITH NO WARNING SO THERE WAS A RECALL ON SOME BUT NOT ALL ESCAPES ON A CITY STREET WHILE I WAS TURNING AT AN INTERSECTION

Steering
Filed Mar 20, 2019181,000 milesMI

POWER STEERING HAS GONE OUT. THE STEERING WHEEL VIBRATED BEFORE IT JUST WENT OUT. VEHICLE WAS STATIONARY AND WHEN I STARTED IT UP AND TRIED TO BACK UP IT WAS EXTREMELY HARD TO TURN THE WHEEL.

Steering
Filed Mar 18, 2019107,390 milesMS

POWER STEERING WENT OUT WITH NO WARNING WHEN BACKING OUT OF A PARKING SPACE. OTHER VIN #S OF MY YEAR AND ASSEMBLY PLANT ARE COVERED BY RECALL, BUT NOT MINE. LANDERS FORD COLLIERVILLE ASSESSED PROBLEM AS STEERING ANGEL TORQUE SENSOR MALFUNCTION AND PSCM INTERNALLY FAULTY. OBVIOUSLY MY VIN SHOULD BE INCLUDED IN A RECALL FOR FREE REPAIR BY FORD.

Steering
Filed Mar 16, 201910 milesTX

I BOTH THE CAR USED BUT THE POWERSTEERING WENT OUT ABOUT TO CAUSE DEATH IT DID THE SAME THING THE RECALL SAID

Electrical System
Filed Mar 12, 2019123,000 milesOK

POWER STEERING FAILURE. EXACT FAILURE AS REPORTED UNDER FORD RECALL # 14S05 BUT THIS SPECIFIC VIN# IS NOT A PART OF THE RECALL. POWER STEERING FAILED WHILE DRIVING. COULD HAVE POTENTIALLY RESULTED IN LOSS OF CONTROL AND CRASH.

Steering
Filed Mar 11, 2019104,000 milesIN

POWER STEERING FAILURE!! HAD TO TAKE TO A DEALERSHIP AND WAS GIVEN CODE B2337B. SO NOW, THEY WANT TO CHARGE $1200 TO REPLACE MY STEERING COLUMN. THEY SAID IT'S NOT FUNCTIONING! THAT IS A MAJOR SAFETY CONCERN. FORD COMPANY SAID THE POWER STEERING RECALL HASN'T INCLUDED MY VIN NUMBER YET BUT TO SAVE RECEIPT JUST IN CASE THAT CHANGES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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