Page 8 of 34 · complaints 351–400 of 1,693

2009 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Jun 30, 2020146,227 milesAR

POWER STEERING WOULD GO IN AND OUT. THE STEERING WHEEL WAS HARD TO TURN WHEN TRYING TO TURN

Steering
Filed Jun 29, 2020205,178 milesMI

THE POWER STEERING FAILED WHILE DRIVING HOME. I ALMOST HAD AN ACCIDENT SINCE I WASN'T EXPECTING THE MALFUNCTION. FORTUNATELY I WAS GOING SLOW AND WAS ABLE TO CONTROL THE CAR'S SUDDEN STIFF WHEEL.

Service Brakes
Filed Jun 24, 202092,000 milesFL

BRAKE PEDAL GOES TO THE FLOOR AFTER VEHICLE BRAKES APPLIED DURING A SEMI HARD STOP, PEOPLE HAVE REPORTED THIS ISSUE MANY TIMES AND FOUND THE ISSUE TO BE THE ABS CONTROL MODULE. THIS IS A BIG SAFETY ISSUE AND NEEDS TO HAVE A RECALL TO REPAIR BEFORE SOME IS KILLED OR INJURED. I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED SO FAR AS COMPLAINTS GO BACK SEVERAL YEARS FOR THIS SAME ISSUE. PLEASE INVESTIGATE THIS BEFORE SOMEONE IS HURT OR KILLED. I HAVE SEEN IN MANY POST THAT IT IS ABOUT A 2000.00 PLUS REPAIR. I AM A SENIOR CITIZEN AND LIVE ON A FIXED BUDGET. I BOUGHT IT FROM ANOTHER PARTY AND IT HAS 92000 MILES ON IT. THIS ISSUE HAS HAPPENED ON MULTIPLE OCCASIONS LAST TIME ABOUT 3 WEEKS AGO. THIS NEEDS TO BE RECALLED PLEASE, FOR SAFETY SAKE. THE VEHICLE WAS ON A CITY STREET IN MOTION WHEN SOMEONE CUT IN FRONT OF ME AND I HAD TO APPLY THE BRAKES TO AVOID HITTING THE VEHICLE THAT CUT ME OFF. I WAS ABLE TO MAKE IT BACK HOME AND THE BRAKES TEND TO RETURN TO NORMAL AFTER PUMPING AND LETTING VEHICLE SIT. REALLY SCARRED ME EVERYTIME IT HAPPENS. *TR

Fuel System, Gasoline › Storage
Filed Jun 19, 2020105,000 milesOH

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT BECAME AWARE OF A FUEL LEAK UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE LEAK CAME FROM THE SEAM OF THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Steering
Filed Jun 17, 2020142,739 milesPR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY FOR A MINUTE BEFORE RESTARTING THE VEHICLE AND DRIVING TO THE DESTINATION. THE VEHICLE WAS TAKEN TO ALBERIC FORD LOCATED AT AVENIDA 65 DE INFANTERA KM. 5.3, PARQUE ESCORIAL, CAROLINA, PR 00984, 787-474-2222, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 142,739.

Structure › Body
Filed Jun 12, 202064,692 milesNJ

RUST CAUSED FAILURE OF SUB FRAME. EXCESSIVE RUSTING OF REAR FRAME, SHOCK MOUNTS AND DRIVE TRAIN. VEHICLE WAS NEVER SUBMERGED AND HAD 64,692 MILES. *TR

Steering
Filed Jun 10, 2020235 milesAK

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE JERKED AND LOSS MOTIVE POWER. THE CONTACT PULLED OFF OF THE ROADWAY, DISENGAGED THE TRACTION CONTROL AND THE VEHICLE OPERATE AS DESIGNED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOULTION FOR THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 235.

Steering
Filed Jun 3, 2020137,000 milesIA

I AM GETTING ANPOWER STEERING ASSIST FAULT MESSAGE ON DASHBOARD LED INFORMATION SCREEN. HAPPENED UNEXPECTEDLY WHEN I WAS BACKING OUT OF A DIAGONAL PARKING SPOT ON A CITY STREET. I JUST LEARNED OF THIS RECALL. I AM THE SECOND OWNER SO I NEVER GOT A NOTICE OF RECALL. I PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER IN JUNE OF 2018 THIS PROBLEM RESOLVED FOR AWHILE ANY TIME THAT A MECHANIC USES HIS TESTER TO DIAGNOSE A PROBLEM WITH THE VEHICLE'S COMPUTER SYSTEM. THE POWER STEERING ASSIST FAULT RETURNS. IT IS REALLY HARD TO STEER WITHOUT POWER STEERING. ESPECIALLY IF TURNING FROM A STOP OR AT VERY SLOW SPEEDS. NTDA CAMPAIGN #: 14V284000 *TR

Steering
Filed May 19, 2020AK

THE POWER STEERING GOES OUT. I WENT TO GROCERY STORE PARKED, GOT OUT SHOPPED CAME OUT STARTED CAR COULD NOT STEER IT WENT OUT. CALLED HUSBAND HE CAME AND DRIVE HOME. WE HAD IT RESET DROVE FOR 2 WEEKS. WENT OUT AGAIN. RESET AGAIN WENT OUT AGAIN THAT TIME ABOUT 3 MONTHS. REALLY TIRED OF THIS IT SHOULD BE COVERED RECALL OTHER ESCAPES ARE!! VERY UPSETTING. *TR

Service Brakes
Filed May 18, 2020109,000 milesMO

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOBBLED WITHOUT WARNING. THE CONTACT STATED HE PULLED OVER AND WAITED SEVERAL SECONDS BEFORE HE RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JOE MACHENS FORD (1911 W WORLEY ST, COLUMBIA, MO 65203) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 109,000.*DT*JB

Electrical System
Filed May 13, 2020135,000 milesMI

POWER STEERING GOES IN AND OUT WHILE DRIVING. *TR

Steering
Filed May 6, 2020100,000 milesIA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT ON OCCASIONS AFTER STARTING THE VEHICLE, WITH THE GEAR SHIFTER IN REVERSE OR DRIVE, THE STEERING CEASED WITHOUT WARNING. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TR

Service Brakes
Filed Apr 28, 2020AL

DRIVING DOWN A HILL, MY BRAKE PEDAL STARTED DEPRESSING TO THE FLOOR WITH A DELAYED STOP ON APRIL 27, 2020. NO PUMP OR PRESSURE. THE FRONT BRAKES WERE REPLACED RECENTLY (A MONTH AGO) AND THE ROTORS HAVE BEEN RESURFACED. THE BRAKE PEDAL NOW GOES ALL THE WAY TO THE FLOOR, AND THIS IS VERY DANGEROUS IN REGULAR DRIVING CONDITIONS AND DEALING WITH UNEXPECTED STOPS OR ROAD CONDITIONS. I TOOK THE VEHICLE TO THE CAR SHOP AND THEY FIGURED THE MASTER CYLINDER NEEDED TO BE REPLACED. UPON TESTING THE CAR OUT, THE SAME SPONGY BRAKE FEEL AND BRAKE PEDAL DEPRESSION TO THE FLOOR SYMPTOMS REMAINED. THE CAR SHOP INFORMED ME THAT THEY'D HAVE TO GO THROUGH THE FORD DEALERSHIP FOR THE PART AND REPAIR OF THE ABS, WHICH WOULD COST AROUND $2,100. THIS IS A DEFINITE SAFETY ISSUE. THIS NEEDS TO BE A RECALL.

Steering
Filed Apr 28, 2020135,000 milesPA

THE STEERING ON MY VEHICLE HAS A SERIOUS INTERMITTENT PROBLEM. LOSING POWER STEERING AT THE DROP OF A HAT. IT CAN BE FIXED TEMPORARILY BY TURNING THE KEY OFF AND ON THREE TIMES. BUT IT COMES RIGHT BACK, AND IS HARD TO STEER. I CHECKED THE VIN NUMBER ON YOUR RECALL SITE, AND IT SAYS ZERO UNFIXED PROBLEMS. BUT IT DOES NOT SAY IT WAS PART OF THE RECALL, OF IF THE PROBLEM WAS FIXED BEFORE. A COMPUTER RESET CAN FIX THEY SYMPTOMS, BUT IT DOES NOT ADDRESS THE PROBLEM, WHICH IS USUALLY THE STEERING MODULE. CAN YOU CHECK TO SEE IF THEY DID FIX "A" PROBLEM, AND WHAT WAS DONE. A CODE WAS KICKED OUT BY MY LOCAL MECHANIC. THAT CODE WAS B1342-2F-CM0TC-ECV

Fuel/Propulsion SystemCrash
Filed Apr 25, 202075,000 milesAR

PULLING INTO A PARKING SPOT IN FRONT OF A BUSINESS WHEN THE CAR SUDDENLY ACCELERATED CAUSING THE CAR TO JUMP THE CURB AND SIDE SWIPE A BRICK COLUMN BEFORE HITTING A BENCH BY THEN I WAS ABLE TO TURN OFF THE IGNITION STOPPING THE CAR. CAUSED DAMAGE TO THE CAR AND THE PROPERTY

Fuel/Propulsion System
Filed Apr 15, 2020169,000 milesIL

AUTO CREDIT NEVER FIXED THE RECALLS. *TR

Steering
Filed Apr 1, 2020178,000 milesNY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING CEASED AS THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME WITHOUT POWER STEERING ASSIST. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT SPOKE WITH AN UNKNOWN DEALER WHERE AN APPOINTMENT WAS MADE FOR THE VEHICLE TO BE INSPECTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 178,000.

Steering
Filed Mar 31, 2020192,300 milesVA

ELECTRONIC STEERING ASSIST HAS STOPS WORKING SEVERAL TIMES.

Steering
Filed Mar 17, 202080,000 milesAZ

THE KEY HAS A HARD TIME STARTING THE VEHICLE. IT MAY BE THE IGNITION MODULE.

Steering
Filed Mar 8, 2020125,000 milesMI

I PURCHASED THIS VEHICLE LAST JANUARY OF 2019 AND A FEW MONTHS INTO OWNERSHIP I NOTICED THE STEERING WOULD BECOME DIFFICULT TO USE. I STOPPED AT A STORE ONE DAY TO PUT POWER STEERING FLUID IN IT, TO LATER FIND OUT THAT THIS CAR DOES NOT TAKE FLUID BUT IS COMPUTERIZED. I STARTED TO LOOK UP KNOWN ISSUES WITH A 2009 FORD ESCAPE AND FOUND OUT THERE WAS A RECALL ON THE POWER STEERING. THE DEALER NEVER TOLD ME THIS, OR I WOULDN'T HAVE BOUGHT THIS CAR. I DONT KNOW WHAT TO DO, BUT IT'S DEFINITELY PUT A BAD TASTE IN MY MOUTH ABOUT BUYING FORDS IN THE FUTURE. I'M SEEING SO MANY OTHER CUSTOMERS SAYING THE SAME THING, THAT FORD WON'T TAKE CARE OF THIS ISSUE. IT'S HAPPENED TO ME SEVERAL TIMES, IT WORKS AND THEN OUT THE BLUE THE POWER STEERING SHUTS OFF. THIS IS EXTREMELY DANGEROUS, AND I SHOULDVE BEEN MADE AWARE OF THIS RECALL BEFORE I BOUGHT THIS CAR. I NEVER WOULD'VE BOUGHT IT. FORD PLEASE HANDLE THIS SITUATION. IT JUST STOPPED WORKING ON ME AGAIN TODAY, AND I MAKE MY MONEY DRIVING UBER. HELP !!!

Steering
Filed Mar 5, 202082,000 milesAZ

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE AND EMIT A NOISE WHETHER THE VEHICLE WAS STATIONARY OR DRIVING. THE CONTACT STATED THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED FOR STEERING FAILURE UNDER A PREVIOUS RECALL, NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALERSHIP GALPIN FORD LOCATED AT (15505 ROSCOE BLVD, VAN NUYS, CA 91343, 818-787-3800) WHO PERFORMED THE ORIGINAL RECALL REPAIR IN 2014. THE CONTACT WAS UNABLE TO REACH A REPRESENTATIVE FROM THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Electrical System
Filed Mar 5, 2020189,687 milesVA

TL* THE CONTACT OWNS 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN OF RICHMOND LOCATED AT (10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) REPAIR WAS PERFORMED IN 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,687.

Steering
Filed Mar 1, 202067,400 milesWA

POWER STEERING WOULD GO OUT INTERMITTENTLY WITHOUT WARNING MAKING STEERING CONTROL VERY DIFFICULT ESPECIALLY AT LOWER SPEEDS. IT EVENTUALLY WENT OUT COMPLETELY WHILE I WAS VISITING FLORENCE, OR FROM SEATTLE, WA. THE FIRST TIME IT HAPPENED IT WAS ON A CITY STREET AT A LOW SPEED, MAKING IT VERY DIFFICULT TO MANUVER ESPECIALLY TURNING AND PARKING. AFTER THAT IT HAPPENED ANY WHERE I DROVE. I TOOK IT TO AN INDEPENDENT GARAGE FOR SOME OTHER PROBLEMS AND MENTIONED THIS. THEY DID RESEARCH FINDING OUT ABOUT A RECALL THAT HAD BEEN DONE ON THESE VEHICLES FOR THAT ISSUE. I MYSELF THEN DID SOME RESEARCH FINDING OUT THAT IT HAD BEEN TAKEN IN FOR THE RECALL IN JUNE OF 2014. I THEN TOOK IT TO THE JOHNSTON MOTOR CO. IN FLORENCE, OR. THEY DID TESTING AND FOUND THAT IT IS RECCOMENDED THAT THE PSCM/STEERING COLUMN BE REPLACED, ESTIMATED COST IS $1690 AND SINCE FORD DID THE "SENSOR REPLACEMENT" ON THE RECAL L IT NOW MY PROBLEM. I HAVE READ DOZENS OF COMPLAINTS FROM PEOPLE WHO HAD THE PROBLEM FIXED THROUGH THE RECALL AND ARE NOW DEALING WITH THE SAME PROBLEM. I HAD TO DRIVE HOME TO SEATTLE FROM FLORENCE OR WITH NO POWER STEERING AND PRAY THAT IT DIDN'T LOCK UP COMPLETELY. I AM A 70 YEAR OLD WOMAN WITH BACK PROBLEMS AND ARTHRITIS, I WAS IN PAIN TO THE POINT OF NOT BEING ABLE TO STAND UP STRAIGHT FOR 4 DAYS AFTER DRIVING HOME, HERDING THAT MONSTER DOWN THE ROAD. MILEAGE AT TIME OF THIS IS AT 67,400.

Steering
Filed Feb 27, 2020150,000 milesMS

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR APPROXIMATELY TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT POWER STEERING MODULE NEEDED TO BE REPLACED AND RECALIBRATED. THE CONTACT WAS INFORMED THAT THE REPAIR SHOULD BE PERFORMED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Steering
Filed Feb 24, 2020170,000 milesIN

AS I WAS BEGINNING TO DRIVE AWAY FROM A PARKED POSITION MY POWER STEERING WENT OUT AND I RECEIVED A ERROR MESSAGE POWER STEERING ASSIST FAULT. NOW MY CAR DOESN'T HAVE ANY STEERING ABILITY WITHOUT A LOT OF FORCE.

Service Brakes
Filed Feb 24, 202048,173 milesCA

ABS SYSTEM FAILED BRAKE PEDAL WENT FLOOR. $2200.00 TO REPLACE. 48172 MILES. 43540 MILES FT CAR LURCHED AT STOP. REPLACED PURGE VALVE$388.00. AXLE SEAL LEAK. 38807 MILES. $410.00. TRANSMISSION WENT OUT AT 16271 MILES. REBUILD TRANS $3148 MILES COVERED UNDER EXTENDED WARRANTY.

Fuel/Propulsion System
Filed Feb 24, 202047,000 milesCA

WHEN PUSHING THROTTLE, ENGINE HESITATES. I HAVE COMPLAINED TO DEALER BEFORE, BUT THEY SAY THEY CAN'T FIND ANYTHING WRONG. I SUSPECT THROTTLE BODY BUT NOW NOT COVERED EVEN THOUGH UNDER RECALL. I BELIEVE TO BE A SAFETY HAZARD. 48000 MILES.

Steering
Filed Feb 24, 2020118,000 milesFL

1

Steering
Filed Feb 21, 2020167,000 milesMA

A POWER STEERING ASSIST FAILURE LIT UP ON MY DASH AND I LOST MY POWER STEERING COMPLETELY WHILE I WAS TURNING INTO A PARKING LOT AND I ALMOST HIT ANOTHER VEHICLE. AFTER I SHUT OFF THE VEHICLE AND TURNED IT BACK ON IT WAS WORKING PROPERLY AGAIN. THE SAME THING HAPPENED AS I WAS ON THE HIGHWAY AND WAS VERY SCARY. I NOW HAVE NO POWER STEERING. I CALLED FORD DIRECTLY AS I FOUND OUT THERE WAS A RECALL ON THESE VEHICLES FOR THE YEAR PERTAINING TO MY VEHICLE. THEY NOTIFIED ME THAT IT WAS VIN SPECIFIC AND NOTHING COULD BE DONE TO HELP ME SINCE MY VIN DIDN'T FALL UNDER THE ONES AFFECTED. THE RIGHT YEAR AND MODEL BUT NOT THE RIGHT VIN. UNACCEPTABLE CONSIDERING IT'S THE SAME ISSUE. THIS WAS VERY UPSETTING CONSIDERING IT IS A KNOWN ISSUE AND MY SAFETY AND THE SAFETY OF OTHERS AROUND ME IS AT STAKE. DOING SOME RESEARCH I'VE NOTICED MANY MORE PEOPLE LIKE ME WITH EXACT SAME ISSUE AND I'M NOT SURE WHY FORD HAS DONE NOTHING TO ADDRESSED THIS. VERY UPSET WITH FORD. THIS VEHICLE WAS PURCHASED FOR A NEW DRIVER AS WELL. LUCKILY IT HAPPENED TO ME AND NOT TO HER. PLEASE ADDRESS THIS SAFETY CONCERN BEFORE SOMEONE IS SERIOUSLY INJURED.

Steering
Filed Feb 21, 2020TX

I HAVE BEEN HAVING ISSUES WITH THE ELECTRICAL POWER STEERING, WHEN TO THE DEALERSHIP THEY UPGRADED THE SOFTWARE OF THE POSITIONING SENSOR AND IT WORKED FOR AWHILE. NOW IT IS EVEN HARDER TO STEER, TOOK IT BACK TO THE DELEARSHIP AND THEY GAVE ME AN ESTIMATE OF 4300 DLLS TO FIX THE STEERING WHEEL ISSUE THAT WAS DETERMINED TO BE A SAFETY RECALL 14505. THEY ARE NOW SAYING THAT THE SAFETY RECALL WAS CLOSED ON MARCH 2016. I DON'T THINK IS FAIR THAT FORD CAN WALK AWAY FROM SAFETY ISSUES THAT CAN CREATE A RISK SITUATION TO THE OWNER OF THE VEHICLE.

Steering
Filed Feb 20, 2020200,000 milesDE

I DROVE TO THE GROCERY STORE AND PUT THE CAR IN PARK AND TURNED IT OFF TO GO SHOPPING. I CAME OUT TO LEAVE AND TURNED ON THE CAR BUT I COULDN'T TURN THE STEERING WHEEL.

Steering
Filed Feb 20, 202072,000 milesSD

TL* THE CONTACT OWN A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AUTONATION FORD WHITE BEAR LAKE LOCATED AT 1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110, TO BE DIAGNOSED HOWEVER, NO FAILURE CODE APPEARED. THE DEALER REPROGRAMMED THE POWER STEERING CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE EXPERIENCED THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED DUE TO THE FAILURE OF THE POWER STEERING CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Steering
Filed Feb 19, 2020115,000 milesMO

MY POWER STEERING WENT OUT ON MY CAR WHILE DRIVING AT HIGHWAY SPEEDS AND DID NOT RETURN ONCE THE CAR WAS SHUT OFF AND RESTARTED. ONCE I WAS ABLE TO RETURN IT TO THE DEALERSHIP, A DIAGNOSTIC TEST SHOWED ERROR CODES OF B2278 AND B1342. BOTH CODES WERE COVERED UNDER ORIGINAL RECALL BY FORD RECALL NUMBER 14S05. MY CAR DID HAVE THE RECOMMENDED RECALL IN 2014 WHICH INCLUDED THE COMPUTER RESET. THIS OBVIOUSLY WAS NOT SUFFICIENT TO KEEP THE POWER STEERING PROPERLY WORKING AND I HAVE NOW BEEN QUOTED $2200 TO REPLACE THE ENTIRE STEERING COLUMN. I HAVE READ REPORTS THAT THIS RECALL DOES NOT POSE RISKS TO SAFETY AS THE POWER STEERING USUALLY IS OFF BY THE TIME THE CAR STARTS SO IT IS KNOWN WHEN DRIVING THE CAR FROM THE START. I CAN TELL YOU THAT, THAT HAS NOT BEEN OUR EXPERIENCE. THE POWER STEERING AS STOPPED WHILE DRIVING ON THE HIGHWAY. THIS VEHICLE IS OUR FAMILY CAR WHICH REGULARLY CONTAINS MY 4 AND 2 YEAR OLD CHILDREN. I AM OUTRAGED BY THE NUMBER OF SIMILAR COMPLAINTS I HAVE FOUND ONLINE AND YET WE ARE TOLD THIS RECALL WAS 'FIXED.' THIS RECALL NEEDS TO BE FURTHER INVESTIGATED AS IT ABSOLUTELY POSES POTENTIAL HARM.

Steering
Filed Feb 18, 2020200,000 milesWI

POWER STEERING ASSIST FAULT HAS DISPLAYED BACK ONTO MY DASH. VEHICLE HAS NO POWER STEERING. FORD "RECALL" WAS PREVIOUSLY ISSUED WHICH LEAD TO RE-PROGRAMMING THE SENSOR YEARS AGO. NOW THE FAULT HAS RETURNED AND FORD WILL NOT DO ANYTHING ABOUT IT. POWER STEERING TORQUE SENSOR REPLACED AND THE FAULT IS STILL PRESENT WITH NO POWER STEERING. MAKES DRIVING DANGEROUS.

Steering
Filed Feb 16, 2020170,000 milesPA

I DROVE MY 2009 FORD ESCAPE TO A LOCAL GAS STATION AND IT WAS RUNNING FINE . I SHUT THE CAR DOWN AND WHEN I CAME BACK OUT FROM THE STORE AND WENT TO LEAVE I HAD ABSOLUTELY NO POWER STEERING , THE MESSAGE POWER STEERING ASSIST FAULT CAME ACROSS THE DASH .

Steering
Filed Feb 12, 2020NY

MY STEERING WHEEL HAS BEEN LOCKING UP. IT SEEMS TO HAPPEN WHEN I FIRST START TO DRIVE BUT IT HAS HAPPENED A COUPLE OF TIMES WHILE I WAS MAKING A TURN ON THE ROAD. I HAVE NOT DRIVEN IT ON THE HIGHWAY SINCE THIS HAS BEEN HAPPENING.

Steering
Filed Feb 12, 2020178,000 milesOH

CAR DROVE GREAT ONE SECOND THEN NEXT POWER STEERING FAILED VEHICLE WAS STATIONARY

Service Brakes
Filed Feb 9, 202030,000 milesFL

DRIVING IN CITY TRAFFIC TO THE GROCERY STORE 2 MILES FROM MY HOUSE,AVERAGE SPEED 35 MPH, WENT TO STOP AND BRAKE PEDAL WENT ALMOST TO FLOOR WITH VERY LITTLE/NO STOPPING POWER ALMOST HAD AN ACCIDENT.STOPPED AT STORE SHUT CAR OFF AND THEN WENT HOME, IT WAS STILL THE SAME.LET THE CAR SIT A COUPLE HOURS THEN USED MY PRO SCAN TOOL TO LOOK FOR CODES.NO CODES FOUND EITHER STORED OR ENGINE RUNNING.ROAD TESTED THE CAR WITH SCAN TOOL HOOKED UP AND NO CODES FOUND AND THE BRAKES WERE OPERATING NORMALLY.THIS IS THE SECOND TIME IN 6 MONTHS THIS HAS OCCURRED.BOUGHT THIS 2009 FORD ESCAPE XLS NEW IN 2009,IT ONLY HAS 30,000 MILES.THE FIRST TIME IT DID THIS WAS IN SEPT.2019 AND THEN YESTERDAY ON FEB.8 2020.I HAVE RESEARCHED THIS THOROUGHLY AND THERE ARE MANY REPORTS OF THE SAME PROBLEM FOR THIS VEHICLE.THIS PROBLEM HAS BEEN IDENTIFIED AS THE ABS MODULE DUE TO DEFECTIVE INTERNAL VALVE SEALS THAT CORRODE AND ALLOW FLUID PRESSURE TO BY-PASS CAUSING THE BRAKE PEDAL TO GO ALMOST TO THE FLOOR SIMILAR TO A FAULTY MASTER CYLINDER.I HAVE READ THAT CURRENTLY FORD HAS A RECALL ON SOME VEHICLES WITH THE SAME PROBLEM BUT DIFFERENT MODELS.THE AVERAGE INSTALLATION REPAIR COST IS OVER $ 2000.00.THIS IS A MAJOR SAFETY DEFECT/FLAW/ ISSUE AND FORD SHOULD BE COMPELLED TO REPLACE AND REPAIR THE ABS SYSTEM ON ALL MODELS SHARING THE SAME OR SIMILAR SYSTEM EXPERIENCING THIS ANOMALY AND YES IT IS AN ANOMALY.NO WARNING LIGHT ON{ABS} NO TROUBLE CODES EITHER STORED OR RUNNING TEST.THIS CAR IS GARAGE KEPT,WELL MAINTAINED AN

Structure › Body
Filed Feb 8, 202080,456 milesAL

IT WAS A HEAVY RAINY NIGHT WHEN WINDSHIELD WIPERS STARTED ACTING UP WITH THEIR RHYTHM MAKING IT HARD TO SEE THROUGH A SLIGHTLY BLURRED WINDSHIELD THEN WINDSHIELD & SUNROOF STARTS LEAKING WATER ALL OVER ME,INSIDE THE FRONT LIGHT SWITCH,DOWN INTO FLOOR BOARDS PLUS ALL IN THE SEATS !! IF THAT WASN'T ENOUGH I WAS SLOWING DOWN TO GO AROUND A FEW CURVES WHEN BRAKES ACTED LIKE THEY DIDN'T WANT ME TO STOP SCARY. KEY IS HARD & STICKY FEELING TO TURN IN IGNITION CYLINDER THEREFORE MAKING THE IGNITION SWITCH NOT BEING ABLE TO CATCH ANY VOLTAGE AT ALL TO START THE ENGINE..AFTER A MILLION TRIES IT'LL FINALLY START.. IT STILL LEAKS,VERY HARD TO START & REPLACING BRAKES AGAIN...

Service Brakes
Filed Feb 6, 2020100,000 milesOH

TL* THE CONTACT'S WIFE OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 65 MPH, THE DRIVER WAS FORCED TO MAKE A HARD STOP DUE TO A PEDESTRIAN WALKING ON THE HIGHWAY. SINCE THAT INCIDENT, THE BRAKES BECAME SOFT AND WENT TO FLOORBOARD WHEN DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUMPED MULTIPLE TIMES TO EFFECTIVELY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO FOUR INDEPENDENT MECHANIC WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Steering
Filed Jan 28, 202079,230 milesMN

THE POWER STEERING QUIT WORKING AND THE MESSAGE "POWER STEERING ASSIST FAULT" SHOWED UP.

Steering
Filed Jan 23, 2020100,000 milesIL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STARTED THAT WHILE DRIVING AT 55 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. WITHIN A FEW MOMENTS THE STEERING CEASED. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER GUSTAFSON FORD 112 N LEXINGTON AVE, KEWANEE, IL 61443 (309) 852-2107 WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL AND ALSO THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Steering
Filed Jan 21, 2020198,000 milesTX

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE POWER STEERING ASSIST FAULT MALFUNCTION LIGHT ILLUMINATED AND THE CONTACT STRUGGLED TO BE ABLE TO STEER. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE DEALER TIPTON FORD (3840 NORTH EXPY, BROWNSVILLE, TX 78526 (956) 350-5600) DIAGNOSED THE ISSUE AS THE POWER STEERING ASSIST AND INFORMED THAT THERE WAS NO RECALL. THE CONTACT DID NOT AUTHORIZE THE REPAIRS TO BE DONE AND DROVE VEHICLE HOME WHERE IT WAS CURRENTLY UNREPAIRED. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS NOT PART OF A RECALL. THE MANUFACTURER STATED THAT THEY WOULD SEE IF THERE WAS A CHANCE TO ADD THE VEHICLE TO THE RECALL EVEN IF IT WAS TOO LATE THE MANUFACTURER THEN TRANSFERRED THE CONTACT'S CALL TO NHTSA WITHOUT ALERTING THE CONTACT. THE FAILURE MILEAGE WAS 198,000.

Steering
Filed Jan 21, 2020132,000 milesMI

MY VEHICLE IS EXPERIENCING THE EXACT PROBLEM DESCRIBED BY RECALL 14S05 BUT IT IS NOT ON THE RECALL LIST SO FORD WON'T PAY FOR THE REPAIR.

Steering
Filed Jan 21, 2020130,000 milesPA

WHILE PARKED AND TRYING TO START THE STEERING COLUMN WOULD NOT UNLOCK. AFTER WIGGLING THE COLUMN BACK AND FORTH WHILE TURNING THE KEY THE VEHICLE WOULD START. AS SOON AS YOU PUT THE VEHICLE IN DRIVE THE STEERING COLUMN WOULD LOCK.AFTER A WHILE IT WOULD REMAIN UNLOCKED BUT IT WAS TOO DIFFICULT TO STEER. NO MAINTENANCE CODE OR WARNING LIGHT INDICATORS. TWO DAYS PRIOR HAD DRIVEN APPROX. 470 MILES FROM PA TO NH WITH NO ISSUES. INITIAL RESEARCH SUGGEST AN ISSUE WITH A WORN KEY SWITCH. A LESS THAN $200.00 FIX.HAD IT TOWED TO THE LOCAL FORD DEALER (DOVER NH). DIAGNOSIS - ADAPTIVE COLLAPSIBLE STEERING COLUMN: POWER STEERING CONTROL MODULE FAULT. (PART OF COLUMN). THIS IS CAUSING YOUR STEERING CONCERN. ITEM DESCRIPTION: THE ADAPTIVE COLLAPSIBLE STEERING COLUMN IS AN INTEGRAL PART OF THE STEERING AND SAFETY SYSTEM. THIS IS THE PART THAT TRANSFERS YOUR TURNING OF THE STEERING WHEEL TO THE STEERING GEAR. THE ADAPTIVE COLLAPSIBLE IS A VERY IMPORTANT SAFETY FEATURE IT WILL ACTUALLY COLLAPSE DURING A FRONTAL IMPACT ACCIDENT TO KEEP THE DRIVER FROM BEING THROWN DIRECTLY INTO THE STEERING WHEEL.REASON - IF THE ADAPTIVE COLLAPSIBLE STEERING COLUMN IS BROKEN THEN YOU WILL BE UNABLE OPERATE YOUR VEHICLE. QUOTE 3-4 DAYS FOR PARTS - $1,995.69 TO REPAIR. I AM A FEMALE COLLEGE STUDENT ON MY OWN AND CAN'T AFFORD A $2,000.00 REPAIR OR A CAR PAYMENT. I NEED A SAFE CAR TO DRIVE BUT UNFORTUNATELY FEEL I AM BEING TAKEN ADVANTAGE OF.

Steering
Filed Jan 17, 2020102,000 milesCA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT DOWNTOWN FORD LOCATED AT 525 NORTH 16TH STREET SACRAMENTO, CA 95811 (916) 442-6931 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE VEHICLE. THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING ASSIST WHICH REQUIRED A GREATER DRIVER EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. A CASE WAS FILED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. THE CONSUMER STATED THE DEALER AND MANUFACTURER WOULD NOT HONOR THE RECALL. THE CONSUMER WAS CHARGED FOR THE REPAIRS. *JS

Structure › Body
Filed Jan 15, 2020127,000 milesPA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION IT WAS DISCOVERED THAT THE FRONT PASSENGER SIDE SUB FRAME HAD EXPERIENCED SEVERE CORROSION AND RUSTING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HONDRU FORD(300 S. MAIN ST. MANHEIM PA.) AND THE MANUFACTURER CASE (XXX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Steering
Filed Jan 14, 2020170,000 milesVA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WITHOUT WARNING THE POWER STEERING CEASED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO RICHMOND FORD WEST LOCATED AT 10751 W BROAD ST, GLEN ALLEN, VA 23060, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAY THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Steering
Filed Jan 9, 2020110,000 milesMD

POWER STEERING STOPPED WORKING WHILE DRIVING. NHTSA RECALL # 14S05 WAS REPAIRED ON 10/14/14 ACCORDING TO FORD DATABASE. CLEARLY, THE STEERING TORQUE SENSOR FORD USED TO REPLACE IS FAULTY AS WELL.

Steering
Filed Jan 9, 2020105,000 milesNC

AFTER LEAVING THE HIGHWAY (70MPH), AND TRAVELLING ON A MAIN ROAD (45MPH), THE POWER STEERING STOPPED RESPONDING AND DID NOT WORK. THERE IS AN ACTIVE RECALL FOR THIS ISSUE ON FORD ESCAPES FROM '08-'11 (14V284000) BUT THIS SPECIFIC VIN IS NOT LISTED AS ONE OF THE AFFECTED ONES. SIMILAR TO THE LISTED ISSUES IN THE RECALL, THE POWER STEERING APPEARED TO RECOVER A FEW DAYS LATER, AT LOW SPEEDS (IN A PARKING LOT). THE MECHANIC SAID THAT THE CONTROL MODULE WOULD NEED TO BE REPLACED, AS FORD HAS ISSUED AN UPDATE TO THE PART.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Ford Escape → · Every Escape year → · How the figures are calculated →