2009 Ford Escape complaints

TL* TL THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,342. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER ANYWAY TO HAVE IT INSPECTED, EVEN THOUGH HE WASN'T EXPERIENCING ANY PROBLEMS. HOWEVER, A YEAR LATER, THE STEERING FAILED WHILE DRIVING. THERE WERE NO CHIMES OR TROUBLE LIGHTS BEFORE THE POWER STEERING FAILED. THE VEHICLE IS CURRENTLY DISPLAYING TROUBLE CODE B1342. THE CONSUMER REMINDED THE DEALER ABOUT THE RECALL. HOWEVER, THE DEALER STATED THE VEHICLE WAS NOT LISTED ON THE NHTSA WEBSITE AS BEING RECALLED. THE CONSUMER WAS INFORMED THE VEHICLE WAS PREVIOUSLY LOOKED AT, DURING THE TIME OF THE RECALL. THE COST TO FIX THE VEHICLE WAS $1327.90

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INDICATED THAT THE REPAIR WAS NOT REQUIRED. THE DEALER DID NOT INDICATE IF THE SOFTWARE WAS UPDATED FOR THE POWER STEERING CONTROL MODULE (PSCM) AND THE INSTRUMENT CLUSTER MODULE NOR DID THEY SPECIFY IF THE TORQUE SENSOR SIGNAL HAD A FAILURE. MONTHS LATER, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. THE FAILURE HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS INDICATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHEN ATTEMPTING TO CLOSE THE REAR WIDOW GLASS LITERALLY EXPLODED PRIOR TO ACTUALLY SHUTTING

LOST POWER WHILE DRIVING IN THE MIDDLE LANE ON RT. 17 SOUTH NEAR RAMSEY NJ. ENGINE WAS STILL ON BUT RPM`S WAS VERY ERRATIC. WRENCH WARNING LIGHT CAME ON THE CHECK ENGINE LIGHT CAME ON. ISSUES WITH ELECTRONIC THROTTLE NOTED ON WEB SITES FOR FORD ESCAPE MODELS. UPDATED 10/01/15*LJ

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL CAP WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP MALFUNCTIONED AND THE TRANSMISSION DEVELOPED A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

WAS ACCELERATING FROM A STOP AND THE ENGINE STALLED. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 2 MONTHS. THROTTLE BODY HAD BEEN REPLACED A COUPLE OF YEARS AGO, SO CONCERNED THIS IS A DIFFERENT ISSUE.

REAR HATCH DOOR MECHANISM FAILING TO OPEN REAR HATCH.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 30 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING WITHOUT WARNING. THE CONTACT HAD TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED, WHICH RESET THE COMPUTER. THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 8/10/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A NEW STEERING COLUMN WAS INSTALLED ON 6/11/15. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. UPDATED 11/24/2015*JS

DRIVING TO WORK WHICH IS ABOUT 2 MILES FROM WHERE I AM LOCATED AT. MY CAR SUDDENLY LOSES POWER, THE RADIO IS STILL WORKING, A/C IS STILL WORKING AS WELL AS THE ENGINE BUT I WAS NOT GETTING NO ACCELERATION AT ALL AND TO TOP IT ALL OFF, MY STEERING WHEEL LOCKED ON ME AND 3 LIGHTS ON THE DASHBOARD ILLUMINATED: WRENCH LIGHT, OIL AND ENGINE LIGHT. I GOT THE ENGINE LIGHT FIXED THE OTHER WEEK AS WELL AS AN OIL CHANGE SEVERAL WEEKS BACK AND THE WRENCH WAS THE FIRST FOR ME. I DONE SOME RESEARCH AND I SEE THAT I AM NOT THE ONLY CUSTOMER WITH A FORD ESCAPE WITH THIS PROBLEM. I CALLED DIFFERENT MECHANICS, SOME SAY ITS THE ALTERNATOR OR IT COULD BE THE THROTTLE BODY, BUT EITHER WAY I AM SCREWED BECAUSE FORD CHARGES AN ARM AND A LEG TO FIX THE PROBLEM, BUT DOES NOT REFUND YOU IF THE PROBLEM CONTINUES TO PERSIST. I CALLED MY LOCAL FORD DEALERSHIP IN FT. MYERS, FL AND THEY TOLD ME TO MAKE AN APPOINTMENT AND PAY A $100 FOR A DIAGNOSTIC TOO SEE WHAT THE PROBLEM COULD BE, MY ISSUE IS THAT I AM AFRAID THAT I CAN NOT EVEN MAKE IT TO THE DEALERSHIP AND I END UP IN AN ACCIDENT OR I PAY A $100 FOR THEM TOO TELL ME THAT THERE IS NOTHING WRONG WITH MY CAR(SOMETHING FORD IS KNOWN FOR). I HOPE SOMETHING IS GETTING DONE WITH THIS PROBLEM, IF NOT FORD IS GOING TO LOSE ITS CUSTOMERS AND IF SO I AM GOING TO SWITCH OVER TO DODGE.

I TOOK MY VEHICLE IN FOR THE POWER STEERING CALIBRATION UPDATE IN MARCH 2015. IN MAY I WAS DRIVING DOWN A MUDDY ROAD WHEN MY POWER STEERING JUST WENT OUT. I WAS ON THE EDGE OF THE ROAD NEAR A CLIFF AND WAS TRYING TO MANEUVER AROUND ANOTHER VEHICLE STUCK IN THE MUD. IT COULD HAVE BEEN DISASTROUS IF I WAS NOT GOING SO SLOWLY. I TOOK IT TO A MECHANIC WHO DIAGNOSED IT AS A COMPUTER PROBLEM WITH THE TORQUE SENSOR OR POWER STEERING MODULE. ALL FUSES, WIRES, AND FLUIDS WERE GOOD. I WAS NOT NEAR A FORD DEALER SO HAD TO DRIVE OVER 300 MILES WITHOUT POWER STEERING TO GET TO A DEALER. THE DEALER TOLD ME THAT THERE WERE NO PROBLEMS WHEN THEY DID THE UPDATE IN MARCH AND THAT WHILE THERE IS CURRENTLY A SAFETY RECALL ON THE POWER STEERING SYSTEM IT IS NOT FOR THIS PROBLEM (P2274) AND THEREFORE I HAVE TO PAY FOR THE REPAIR. I DID NOT HAVE ANY PROBLEMS PRIOR TO COMPLETING THE RECALL CALIBRATION. FORD NEEDS TO ADDRESS THIS BEFORE SOMEONE GETS KILLED.

WASHING MY CAR AND NOTICE RUSTED WHEEL WELL ON REAR PASSENGER SIDE. RUST IS COMING THROUGH TO THE OUTSIDE OVER THE TIRE. UPON INVESTIGATION, THIS SEEMS TO BE A COMMON PROBLEMS WITH THE FORD ESCAPE. APPARENTLY, THIS LEADS TO MORE SEVERE PROBLEMS WITH THE SHOCKS AND OTHER PARTS BREAKING. I HAVE ONLY HAD THIS CAR FOR 5 YEARS AND USUALLY FORD MAKES A WONDERFUL PRODUCT. I AM GREATLY DISAPPOINTED IN THIS SEVERE FLAW AND UNFORTUNATELY WILL NOT BE ABLE TO DO ANYTHING ABOUT IT DUE TO COST. HOPEFULLY, I WILL NOT PAY WITH MY LIFE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEED, THE ENGINE SEPARATED FROM THE CRADLE CAUSING DAMAGE TO THE FRONT AXLE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR INSPECTION, WHICH LOCATED THE ENGINE BOLTS FAILED DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

"POWER STEERING ASSIST FAULT" MESSAGE APPEARED ON DASHBOARD. VEHICLE WAS UNABLE TO STEER LEFT/RIGHT DUE TO POWER STEERING MALFUNCTIONING. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, THE POWER STEERING ASSIST FAULT WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.

STARTED ACCELERATING AS I WAS APPROACHING THE FREEWAY ENTRANCE, SUDDENLY LOST POWER. PUSHED DOWN ON GAS PEDAL AND FELT NO RESPONSE IN ACCELERATION. TURNED ON HAZARDS AND CROSSED TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. AS I STOPPED TO PUT THE CAR IN PARK, THE CAR SEEMED JERKY LIKE IT WAS ABOUT TO STALL. PUT THE CAR IN PARK, TUNED OFF THE ENGINE. RESTARTED THE CAR, IT DIDN'T FIRE UP RIGHT AWAY AS IT USUALLY DOES, HOWEVER IT DID START. PUT THE CAR IN DRIVE AND DROVE HOME WITHOUT FURTHER INCIDENT THAT DAY. *TR

DRIVING TO WORK THIS MORNING AT 70 MPH IN THE FAR LEFT LANE, CAR AGAIN SUDDENLY LOSES POWER, SLOWS WAY DOWN, NO RESPONSE WHEN PUSHING ON GAS PEDAL AND THE WRENCH LIGHT WAS ON AGAIN. TURNED ON HAZARDS AND HAD TO CROSS 4 LANES OF HEAVY MORNING COMMUTING TRAFFIC TO GET OFF THE FREEWAY. AS I STOPPED THE CAR, AGAIN IT ACTED LIKE IT WAS GOING TO STALL OUT. PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. TURNED THE CAR BACK ON, WHICH DIDN'T FIRE UP AS USUAL, BUT IT DID RESTART. PUT THE CAR IN DRIVE AND DROVE TO WORK WITHOUT INCIDENT. I AM SCARED TO DRIVE THIS CAR ANYMORE! PEOPLE ON THE FREEWAY WERE NOT WILLING TO SLOW DOWN TO LET ME OVER, THE KEPT FLYING AROUND ME. I CALLED TWO DEALERSHIPS AND EXPLAINED WHAT WAS HAPPENING AND BOTH SAID THEY WOULD HAVE TO CHARGE ME TO DIAGNOSE THE PROBLEM REGARDLESS OF THE REPORTED THROTTLE BODY ISSUES. THEY TOLD ME IF THE PROBLEM DIDN'T HAPPEN WHEN THEY TEST DROVE MY CAR OR IF THE CODE DIDN'T COME UP THAT THERE WAS NOTHING THEY COULD DO FOR ME. I WOULD JUST HAVE TO HOPE IT WOULDN'T HAPPEN AGAIN!? *TR

IN JULY OF 2014 I HAD THE RECALL PERFORMED ON MY ESCAPE FOR THE POWER STEERING. A FEW MONTHS LATER THE POWER STEERING WENT OUT AGAIN AND I RETURNED IT TO THE DEALERSHIP THAT HAD PERFORMED THE RECALL WORK AND WAS TOLD THAT IF IT WENT OUT AGAIN I WOULD NEED TO HAVE THE POWER STEERING SENSOR REPLACED. A COUPLE OF DAYS LATER THE POWER STEERING WENT OUT AGAIN. IN APRIL OF 2015 I TOOK IT BACK TO THE DEALERSHIP TO HAVE THE SENSOR REPLACED AND AFTER REPLACING THE SENSOR HE DISCOVERED IT DIDN'T FIX THE PROBLEM. HE SPENT A COUPLE OF DAYS WORKING WITH FORD TO FIGURE OUT WHAT WAS WRONG AS ALL THE COMPUTERS WERE SAYING IT WAS THE SENSOR. FORD FINALLY SAID IT WAS THE ELECTRONIC STEERING COLUMN THAT NEEDED REPLACED WHICH WAS OVER DOUBLE THE PRICE. AFTER TALKING WITH THE SERVICE MANAGER ABOUT CONCERNS I HAD WITH REPLACING THAT AT SUCH A HIGH COST I LEARNED THAT FORD KNEW ABOUT ISSUES WITH THE ORIGINAL STEERING COLUMN COMPONENTS AND THEY HAVE CHANGED THEM IN THE REPLACEMENT PARTS. FORD REFUSED TO WORK WITH THE SERVICE MANAGER ON FIXING IT FOR ME OR WORKING WITH THE COST EVEN THOUGH EVERYTHING POINTED TOO THE SENSOR. FORD IS AT SERIOUS FAULT KNOWING THERE ARE PROBLEMS WITH THE STEERING COLUMN AND JUST TRIED TO PUT A BAND AID ON IT WITH THE RECALL THAT THEY DID ISSUE. *TR

PREMATURE RUST ABOVE THE PASSENGER SIDE REAR WHEEL WELL. I HAVE TAKEN VERY GOOD CARE OF THIS CAR AND HAVE WAXED IT ON A REGULAR SCHEDULE BUT YET THE RUST HAS BECOME A PROBLEM DUE TO A MANUFACTURING/DESIGN DEFECT. (WHITE FORD ESCAPE). *TR

THE CHECK ENGINE LIGHT CAME ON; MANUAL DID NOT HAVE CAUTIONARY INFORMATION. FURTHER UPON CHECKING, THERE WAS A TECHNICAL SERVICE BULLETIN(TSB) ISSUED BY FORD #-09-13-83. FAULTY PREMATURE FAILING PARTS ON MULTIPLE FORD MODELS INCLUDING FORD ESCAPE, MERCURY MARINER, FORD FUSION AND MERCURY MILAN. WHAT OCCURS IS VARIABLE CAM TIMING SOLENOIDS (2) FAIL CAUSING THE SERVICE ENGINE LIGHT TO GO ON. THIS COULD RESULT IN CATASTROPHIC ENGINE FAILURE AS THESE PARTS CONTROL THE TIMING OF THE MOTOR. FORD ACKNOWLEDGES THAT THERE IS A PROBLEM BUT IS NOT ISSUING A RE-CALL NOR GIVING ANY COMPENSATION TO CUSTOMERS REQUIRING THIS REPAIR. BASED ON DISCUSSIONS WITH VARIOUS DEALER MAINTENANCE DEPARTMENTS AND FORUM ON THE INTER-NET, THIS IS A MUCH MORE WIDE SPREAD ISSUE THAT FORD IS WILLING TO ACKNOWLEDGE. *TR

ON DECEMBER 28,2014 I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY MAIN STREET WHEN MY POWER STEERING SUDDENLY WENT OUT ALMOST CAUSING AN ACCIDENT. I TOOK IT INTO MY MECHANIC THE NEXT DAY AND WAS TOLD IT WAS MY BATTERY, WHICH WAS REPLACED. ON MARCH 25, 2015 I WAS TURNING ONTO A SIDE STREET WHEN THE POWER STEERING WENT OUT AGAIN. THIS TIME MY ALTERNATOR WAS REPLACED. I AM SUSPICIOUS THAT EVERYTIME SOMETHING ELECTRICAL GOES, THE POWER STEERING GOES OUT. I AM NOT CONVINCED THE BATTERY OR THE ALTERNATOR WERE DEFECTIVE NOW. THERE IS A RECALL FOR THIS ISSUE, BUT MY VIN SAYS MINE IS NOT RECALLED. *TR

I DRIVE A 2009 FORD ESCAPE WHICH HAS BEEN METICULOUSLY MAINTAINED AND IS IN EXCELLENT SHAPE. IN MARCH OF 2015 I BEGAN TO NOTICE THAT PUDDLES OF GASOLINE WERE APPEARING UNDER MY VEHICLE. I TOOK IT TO THE DEALER IMMEDIATELY AND WAS INFORMED THAT THE FUEL TANK HAD RUSTED THROUGH AND WAS LEAKING. THIS IS ARGUABLY ONE OF THE MOST SERIOUS SAFETY HAZARDS THAT CAN BE FOUND ON A VEHICLE, ESPECIALLY FOR ONE THAT IS ONLY 6 YEARS OLD. FORD SHOULD HAVE ADEQUATE MEASURES IN PLACE TO PREVENT RUST ON SUCH A CRUCIAL PART OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND CAUSED THE VEHICLE TO STRIKE A POTHOLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER RIM AND THE FRONT SUSPENSION FRACTURED. AS RESULT, BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

I WAS DRIVING HOME ON A 6 LANE HIGHWAY YESTERDAY AFTER WORK. POSTED SPEED LIMIT 65 MPH. MY CRUISE CONTROL WAS SET AT 65, I WAS IN A CENTER LANE WHEN MY VEHICLE MADE A LOUD CLUNK AND THE CRUISE CONTROL CUT OFF AND I STARTED LOSING POWER TO THE CAR.THE ENGINE WAS ON BUT PUSHING THE GAS PEDAL DID NOTHING. I WAS TRYING TO GET OUT OF TRAFFIC TO THE SIDE OF THE HIGHWAY WITH CARS SPEEDING AND SWERVING ALL AROUND ME. I WAS PETRIFIED. I CALLED THE DEALER AND THE CAR WAS TAKEN FOR SERVICE TODAY. THEY TOLD ME IT WAS THE THROTTLE BODY AND MOTOR AND IT WAS ON AN EXTENDED WARRANTY SO I DID NOT HAVE TO PAY FOR IT. THE RECEIPT CLEARLY STATES THIS IS RECALL NOTICE 13N03. I HAVE NOW READ ABOUT THIS ONLINE AND YOU GUYS ARE LETTING FORD CALL THIS A "CUSTOMER SERVICE SATISFACTION PROGRAM". WELL, YOU SHOULD KNOW THAT SOMEONE IS GOING TO BE KILLED. THERE IS NO EXCUSE FOR NOT NOTIFYING CUSTOMERS OF A DEFAULT WITH A VEHICLE THAT ENDANGERS PEOPLE. I NEVER RECEIVED A RECALL LETTER AND I COULD OF DIED YESTERDAY. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL WAS UNABLE TO TURN LEFT. THE CONTACT STATED THAT POWER STEERING ASSIST FAULT WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN AND THE TORQUE SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

WHEN I RECEIVED THE RECALL ON THE POWERSTEERING IN THE FALL OF 2014, I TOOK IT INTO A FORD DEALER WHERE THEY SAID IT WASN'T SHOWING ANY "CODES" BUT THEY RE-PROGRAMMED IT THIS WAS 9/2014. IN 2/2015 I STARTED TO NOTICE OCCASIONALLY JERKING OF THE STEERING WHEEL WHILE IDLING. ON 2/23/15 IT BECAUSE SEVERE JERKING AND SHAKING WHEN THE VEHICLE WAS IN PARK OR IDLING, I STOPPED BY THE FORD DEALER ON 2/25 AND THEY TOLD ME IT HAD NOTHING TO DO WITH THE WARRANTY. ON 3/2/15 I LOST ALL POWER STEERING AND AM NOW PAYING $1000 TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. I HAVE SEEN NUMEROUS SIMILAR COMMENTS OF THIS PROBLEM -- WHAT IS FORD GOING TO DO ABOUT IT?! *TR

STALLED OUT AFTER STOPPING AT A STOP SIGN. *TR

AT FIRST STEERING WHEEL WOULD VIBRATE ON ITS OWN WHEN CAR WAS STARTED. I CALLED FORD CUSTOMER CARE AND THEY SAID THEY HAD NEVER RECEIVED A COMPLAINT ABOUT THIS. I MADE AN APPT. TO TAKE CAR TO LEN STOLER DEALERSHIP IN OWINGS MILLS, MD. TODAY 3/2/15. WHEN I STARTED THE CAR TO TAKE IT IN MY MESSAGE PANEL READ " POWER STEERING ASSIST FAULT" AND THE POWER STEERING WAS COMPLETELY GONE! THE DEALERSHIP SAYS THE STEERING ANGLE SENSOR NEEDS TO BE REPLACED AND THAT IT REQUIRES REPLACING THE ENTIRE STEERING COLUMN! I WENT ONLINE AND THERE ARE MANY, MANY COMPLAINTS REGARDING THIS FROM OTHER FORD ESCAPE OWNERS. THE FORD DEALERSHIPS CHARGED FROM $1200- ALMOST $1900 TO FIX THIS. IN MAY 2014 THERE WAS A RECALL OF SOME FORD ESCAPES REGARDING THE POWER STEERING ISSUE. I WAS TOLD MY CAR WAS NOT INCLUDED. THERE SHOULD BE SOME ADDITIONAL RECALLS FOR THIS ISSUE..IF YOU CHECK THE INTERNET YOU WILL FIND I AM NOT ALONE! THERE ARE SO MANY COMPLAINTS I WOULD THINK THAT FORD WOULD HONOR A RECALL AND FIX THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. I WAS LUCKY ENOUGH TO HAVE MY HUSBAND DRIVE MY CAR TO THE DEALERSHIP BECAUSE I COULD NOT NAVIGATE TURNING THE STEERING WHEEL TO GET THERE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284 (STEERING) WAS RECEIVED IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND UPDATED THE SOFTWARE AS LISTED IN THE RECALL. THE CONTACT INDICATED THAT ON FEBRUARY 21, 2015, WHILE DRIVING APPROXIMATELY 3 MPH PULLING INTO A PARKING SPACE, A WRENCH ICON SENSOR SUDDENLY APPEARED AND THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT NO ADDITIONAL SERVICES WOULD BE PROVIDED TO THE VEHICLE AS PART OF THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

DRIVING ABOUT 50MPH WHEN THE CAR JUST STOP ACCELERATING. ENGINE STILL RUNNING BUT NO ABILITY TO MOVE. A RED WRENCH STARTS FLASHING WHEN THIS HAPPENS. *TR

BRAKE AT A LIGHT OR STOP SIGN AT LEAST 3 TIMES WHEN 2009 FORD ESCAPE XLT WANTED TO ACCELERATE. *TR

MY VEHICLE STALLED AND CAME TO A COMPLETE STOP FROM NORMAL DRIVING SPEEDS. IT CONTINUED TO DRIVE AT ABOUT 5MPH AND THEN THE LITTLE GREEN WRENCH LIGHT CAME ON THE INSTRUMENT PANEL. WHEN TURNED OFF AND RE-STARTED, THE CAR RAN FINE FOR THE TRIP HOME. THIS PROBLEM CONTINUES TO OCCUR; SOMETIMES IT WON'T HAPPEN FOR A WEEK OR SO, SOMETIMES IT HAPPENS MULTIPLE TIMES A DAY. I BELIEVE IT TO BE AN ISSUE WITH THE THROTTLE BODY BUT THE FORD DEALERSHIP WILL NOT REPLACE IT UNDER CONSUMER SATISFACTION PROGRAM 13N03 BECAUSE THE COMPUTER READS NO ERROR CODE. THEY, INSTEAD, SUGGEST IT MIGHT BE AN ISSUE WITH THE TRANSMISSION... BUT THESE ARE NOT TYPICAL 'SYMPTOMS' FOR A TRANSMISSION ISSUE AND SEVERAL OTHER OWNERS HAVE REPORTED THIS EXACT PROBLEM WHEN A FAULTY THROTTLE BODY IS PRESENT. I HAVE CONTACTED FORD CUSTOMER SERVICE AND HOPE TO HAVE THIS ISSUE RESOLVED ASAP AS IT WILL HAPPEN REGARDLESS OF WHETHER I AM GOING 10, 40, OR 70MPH AND IS INCREDIBLY DANGEROUS! *TR

HARD TO TURN AT LOW SPEEDS. *JS

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.

THROTTLE BODY EMISSIONS SENSOR. EEC TEST CODES FOR THROTTLE POSITION SENSORS A & B. CHECK ENGINE LIGHT STARTED TO COME ON AND GO OFF PERIODICALLY. HAD IS CHECKED OUT AT MULTIPLE PLACES OVER THE NEXT YEAR AND NOW IS OVER 80,000 AND FORD REFUSES TO COVER UNDER WARRANTY. *TR

FORD ISSUED A RECALL ON ESCAPES (RECALL # 14S05). THE RECALL WAS RELATED TO A PROBLEM WITH THE POWER STEERING. I BROUGHT MY CAR TO THE DEALER TO ADDRESS THE RECALL. AT THE TIME I BROUGHT IT IN I WAS TOLD THAT BECAUSE THERE WERE NO CURRENT PROBLEMS WITH MY POWER STEERING THEY WERE ONLY REQUIRED TO CALIBRATE IT (IF THERE HAD BEEN PROBLEMS THEY WOULD HAVE BEEN REQUIRED TO REPLACE IT). LESS THAN ONE MONTH LATER MY POWER STEERING STOPPED WORKING. MY CAR WAS TOWED TO FORD. FORD TOLD ME THAT THE PART HAD TO BE REPLACED AND IT HAD TO BE AT MY OWN EXPENSE BECAUSE I HAD ALREADY BROUGHT MY CAR IN ONCE FOR THE RECALL (EVEN THOUGH IT WAS NOT REPLACED THEN, IT WAS ONLY CALIBRATED). THEY TOLD ME THAT HAD I NOT BROUGHT THE CAR IN A MONTH BEFORE, TO ADDRESS THE RECALL, THE REPLACEMENT PART WOULD HAVE BEEN COVERED UNDER THE RECALL. THIS POLICY ENCOURAGES DRIVERS TO NOT BRING THEIR CAR IN IF THEY GET A RECALL IN THE MAIL, INSTEAD THEY SHOULD WAIT FOR THE PART TO FAIL WHILE THEY ARE DRIVING SO FORD WILL COVER THE COST AS PART OF THE RECALL. I ALSO FEEL LIKE THE ONLY REASON I ENDED UP HAVING A PROBLEM WITH THE STEERING WAS BECAUSE OF THEIR CALIBRATION. MY ESCAPE IS A 2009 SO IT'S BEEN ON THE ROAD FOR 5+ YEARS AND LESS THAN ONE MONTH AFTER I BRING IT IN FOR CALIBRATION THE FAULT LIGHT COMES ON AND IT DOES NOT WORK. I WISH I HAD NOT BROUGHT MY CAR IN FOR THE RECALL AND I WILL RECONSIDER ANY FUTURE RECALLS. I AM NOT THE ONLY ONE WHO HAS HAD THIS ISSUE. PLEASE MAKE FORD ISSUE A SECOND RECALL SO PEOPL

TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45-55 MPH THE POWER SYSTEM ASSIST FAILURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V2840000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. HOWEVER, THE CONTACT WAS MADE AWARE THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED UNDER THE RECALL AND WAS NO LONGER ELIGIBLE FOR ANY REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/30/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTS TO BE REIMBURSED THE COST OF THE REPAIRS. UPDATED 6/23/2015 *JS UPDATED 02/01/16.*JB

MY CAR WILL SURGE FORWARD WHEN I ACCELERATE AFTER A STOP. *TR

I HAD TAKEN MY SUV IN FOR A ROUTINE, ANNUAL INSPECTION AND WAS UNAWARE OF ANY ISSUES AS I HAVE ROUTINE MAINTENANCE COMPLETED ON THE CAR IN ADDITION TO TAKING IT BACK TO FORD TO FIX THE VARIOUS RECALL/SAFETY ITEMS, THE LAST OF WHICH WAS < 6 MONTHS PRIOR. MY MECHANIC CALLED TO ELL ME THE STRUTS AND SHOCKS WERE COMPLETELY RUSTED AND AT THE POINT OF DISINTEGRATION; THE CAR NOT ONLY WOULD NOT PASS INSPECTION WITHOUT A COSTLY REPAIR ($1419.08) BUT PRESENTED AN IMMEDIATE HAZARD TO DRIVE EVEN 2 BLOCKS BACK TO MY HOUSE OR A FEW MILES TO THE DEALER. THE MECHANIC FURTHER ADVISED THAT THIS IS AN ISSUE HE HAS SEEN REPEATEDLY WITH FORDS AT ABOUT THE 5 MARK. HE FURTHER SHARED THAT IN THE LAST CASE WHICH HE HAD TO REPAIR, THE PARTS HAD DISINTEGRATED WHILE THE OWNER WAS DRIVING AND BLEW OUT HIS TIRES. I DO NOT KNOW IF THE DRIVER WAS INJURED OR IF THE VEHICLE CRASHED. I DO KNOW THAT I AM VERY GLAD MY VEHICLE WAS INSPECTED AND THE ISSUE IDENTIFIED BEFORE I MET WITH THE SAME FATE. I HAVE CONTACTED FORD MORE TIMES THAN I CAN COUNT AT THE DEALER LEVEL, THE REGIONAL CUSTOMER SERVICE MANAGER, AS WELL AS THE GENERAL CUSTOMER SERVICE LINE BY PHONE AND HAVE EMAILED FORD CUSTOMER SERVICE (GENERAL AS WELL AS REGIONAL) AND HAVE ONLY HAD ONE GROUP POINT THE FINGER AT THE OTHER IN TERMS OF WHO IS RESPONSIBLE FOR THE COST. BEYOND THE COST OF REPAIRS, I SEE THIS AS A SERIOUS SAFETY ISSUE I HOPE SOMEONE WILL INVESTIGATE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED AS A RESULT OF POOR QUALITY PARTS. I AM 53 YEARS

I BROUGHT THE CAR TO THE MARCOTTE FORD. THEY SAID THE PART THAT FAILED WAS THE PART THAT WAS RECALLED. THE SERVICE DEPARTMENT CALLED FORD AND THEY TOLD THEM THEY DID THEIR PART ON THE RECALL WHEN THEY REPROGRAMMED IT AND WILL NOT COVER THE PART. I THEN CALLED FORD AND SPOKE WITH THEM. CUSTOMER RELATIONS SAID THEY WOULD NOT BE ABLE TO DO ANYTHING EITHER. THEY WOULD SEND AN EMAIL TO THE SERVICE MANAGER AND SEE IF HE WOULD BE ABLE TO DO ANYTHING TO HELP WITH THE COST. THE SERVICE MANAGER TOLD ME HE "EXHAUSTED ALL HIS EFFORTS". I KNOW THAT I AM NOT THE ONLY PERSON WHO THIS HAS HAPPENED TO AND I AM NOW OUT $1200.00 TO FIX A PART THAT SHOULD HAVE BEEN FIXED BY THE RECALL. THIS IS UNETHICAL AT BEST. *TR

POWER STEERING WENT COMPLETELY OUT.WHILE DRIVING. CAR HAD BEEN RECALL IN JULY 2014, WHEN A UPDATE WAS DONE FOR POWER STEERING ASSIST UNIT. THAT DID NOT CORRECT ISSUE FORD DEALERSHIP IN LUGOFF SC THAT DID SERVICE OFFERED NO WARRANTY, THEY INSPECTED IT AND STATED STEERING PARTS NEED TO BE REPLACED AT A PRICE OF $2400.00 I JUST PURCHASED VEHICLE LESS THAN 30 DAYS WHEN THIS OCCURRED. FROM THE RESEARCH I DID I AM NOT THE ONLY ONE THAT HAS GOTTEN RIPPED BY THESE FAULTY VEHICLES. SOMETHING NEEDS TO BE DONE AND A RECALL NEEDS TO BE ON THE STEERING COLUMN AND OTHER RELATED PARTS THAT CAUSE THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE FAILURE PERSISTED. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 2/24/15*CN UPDATED 9/18/2017*CN

WAS ENTERING HIGHWAY, ATTEMPTING TO MERGE. ATTEMPTED TO ACCELERATE AND IT STALLED. WE WERE APPROXIMATELY 115 MILES FROM HOME, AND IT ATTEMPTED TO STALL TWICE ON THE WAY HOME. TOOK IT TO LOCAL DEALER, THEY TRIED TO DIAGNOSE THE PROBLEM WITH NO LUCK, KEPT IT OVERNIGHT TO DRIVE IT THE NEXT DAY IN HOPES IT WOULD DUPLICATE THE ISSUE, BUT, IT DIDN'T. SINCE THEN, IT HAS DONE IT, PROBABLY, TWICE A YEAR. SOMETIMES IT WILL DO IT ON THE INTERSTATE, AND, SOMETIMES IN TOWN. WE NOW HAVE 36000 MILES ON IT. *TR

COMPLETE LOSS OF POWER STEERING. SEVERAL INCIDENTS. RESTARTING THE CAR SOMETIMES FIXES THE PROBLEM. HARD TO DO WHILE DRIVING! *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND VIBRATION COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

ESCAPE WENT INTO LIMP MODE 4 TIMES WITHIN THE PAST FEW MONTHS- CURRENTLY HAS A FIELD SERVICE ACTION NUMBER FOR THIS PROBLEM 13N03, BUT FORD HAS SET SUCH LIMITS.... DEALER MUST BE ABLE TO DUPLICATE THE INCIDENT, BUT WITH THIS POWER LOSS - IT HAPPENS WHEN IT HAPPENS. FORD DOES NOT WANT TO COVER REPAIR UNTIL THAT TIME. SO, I HAVE AN ESCAPE THE STALLS... WHEN AND WERE IT WANTS, CURRENTLY CAR AT THE DEALER.... NEVER RECEIVED LETTER FROM FORD.... *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. MONTHS AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), THE POWER ASSIST FAULT LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE TPMS LIGHT ILLUMINATED AND THE DEALER RESET BOTH CODES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ON THE FREEWAY PRESSED GAS-CAR DID NOT RESPOND, STALLING. PUT IT IN NEUTRAL, SLOWED, BACK TO DRIVE, ROUGH SHAKING, HARD TO CONTROL. VERY SCARY! GOT OFF AT THE CLOSEST EXIT -CAR WAS NOT RESPONDING. 3 PASSENGERS. I BOUGHT THIS CAR 6 DAYS PRIOR-SO VERY SCARY. *TR

SPEED DECELERATED ON INTERSTATE. COULD NOT INCREASE SPEED. ENGINE, SOUND SYSTEM, LIGHTS AND STEERING MAINTAINED OPERABLE. HAD TO COAST TO OUTSIDE LANE AND EXIT FREEWAY. WRENCH LITE CAME ON AND MANUAL INDICATED THROTTLE CONTROL. HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE. HAD BEEN EXPERIENCING SLOW SPEED ACCELERATION, BIT NEVER THIS. IT WAS A TRUE STATE OF PANIC IN 5PM RUSH HOUR TRAFFIC. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,762.