TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER THE VEHICLE RESUMED IN OPERATION THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE POWER STEERING CONTROL MODULE WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
2009 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHOOK SEVERELY WHILE IDLING. THE VEHICLE WAS RESTARTED AND THE POWER ASSIST FAIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO REPAIR SHOP WHO DIAGNOSED THAT THE SENSOR MODULE OR STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
2009 FORD ESCAPE 3.0 246,000 MILES, HAVE HAD ALL RECALL ITEMS REPLACED. PROBLEMS WITH STARTER CONTINUOUSLY ENGAGED, SPARK AND MELT POSITIVE WIRE. REPLACED STARTER, TUMBLER AND IGNITION MODULE. 5 MONTHS LATER SAME EVENT OCCURRED. STARTER CONTINUOUSLY ENGAGED, SMOKE AND SPARKS FROM REPLACED STARTER. MECHANIC REPLACED STARTER, STARTER SOLENOID AND IGNITION MODULE LOCATED DIRECTLY BEHIND IGNITION TUMBLER. STILL HAVING SAME ISSUE WITH STARTER RUNNING CONTINUOUSLY, MECHANIC SUSPECTS POSSIBLE WIRING HARNESS COMPROMISED FROM PREVIOUS HIGH VOLTAGE DRAIN DAMAGE. REPLACEMENT OF WIRING HARNESS MAY BE THE ONLY OPTION TO CORRECT ISSUE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT THE STEERING WHEEL BECOMING STIFF. THE CONTACT WAS ABLE TO MERGE OVER TO THE SHOULDER AND, WHEN THE VEHICLE SLOWED, THE STEERING SEIZED. THE VEHICLE WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY AND HAD THE VEHICLE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,477. UPDATED 04/20/16*LJ *CN
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THREE MONTHS AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), STEERING WHEEL SEEMED SLIGHTLY DETACHED AND THE STEERING WAS DIFFICULT WHEN IN REVERSE AND ATTEMPTING TO TURN THE VEHICLE LEFT OR RIGHT. THE CONTACT MENTIONED THAT THERE WAS NO FAILURE EXPERIENCED PRIOR TO THE RECALL REMEDY BEING PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,402.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. IN ADDITION, THE VENT CONTROLS FAILED TO WORK AFTER THE DEALER REPLACED A CYLINDER AND THE IGNITION SWITCH. THE VEHICLE ALSO VIOLENTLY SHOOK, WHICH CAUSED THE STEERING WHEEL TO BECOME EXTREMELY UNSTABLE WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED AS WELL AS THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO PROVIDE A GOOD WILL OPTION FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 136,400.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE MODULE IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE EXITING THE VEHICLE, THE CONTACT NOTICED A VAPOR LEAK FROM THE FUEL TANK THAT EVAPORATED. THE CONTACT ALSO STATED THAT THE FUEL SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT PROVIDED....UPDATED 02/03/16 *BF ..UPDATED 03/15/16 *BF UPDATED 12/12/2017*JS
SEVERAL TIMES UPON STARTING MY 2009 ESCAPE, THE POWER STEERING WOULD NOT WORK. IT WAS LIKE TRYING TO STEER THE CAR WHEN IT WAS NOT STARTED. AFTER SHUTTING THE VEHICLE OFF AND RE-STARTING SEVERAL TIMES, THE POWER STEERING WOULD THEN WORK PROPERLY. A FORD DEALER SAID THAT THE ONLY FIX FOR THIS PROBLEM WAS TO REPLACE THE STEERING COLUMN. EVEN THOUGH MY VEHICLE HAD LESS THAN 36,000 MILES ON THE ODOMETER, FORD WOULD NOT COVER THE COST. I DECIDED TO HAVE THE PROBLEM REPAIRED FOR FEAR THAT THE POWER STEERING WOULD QUIT WHILE DRIVING. I HAD TO PAY $1137.07 OUT OF POCKET TO FIX THE PROBLEM. I AM THE ORIGINAL OWNER OF THE ESCAPE
AFTER ONLY ABOUT 36.000 MILES, THE PCM COMPUTER CONTROLLING EVERYTHING IN THE CAR SUDDENLY FAILED. LUCKILY IT HAPPENED WHILE PARKED AND NOT ON THE ROAD WHICH WOULD HAVE BEEN CATASTROPHIC. IT APPEARS THIS IS A KNOWN PROBLEM WITH FORD ESCAPE VEHICLES IN THE PAST AND PRESENTS A POTENTIAL SAFETY RISK IF THE FAILURE OCCURRED WHILE DRIVING. THERE WAS NO FOREWARNING OF THIS FAILURE.
STEERING WHEEL IS EXTREMELY STIFF AND VERY DIFFICULT TO TURN, ESPECIALLY AT SLOWER SPEEDS; ERROR CODE B1342; SUSPECT FAILED TORQUE SENSOR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000.
TAKATA RECALL SINCE I PURCHASED MY VEHICLE I HAD A PROBLEMS WITH POWER STEERING I LEARN TO CUT THE VEHICLE OFF AND RESTART.MY CAR WAS SERVICE AT ADAMSON FORD IN BIRMINGHAM ALABAMA FOR A POWER STEERING RECALL IT IS WORST NOW I CANNOT CUT IT OFF IT IS HARD THAN BEFORE TO TURN I RETURN BACK THE SERVICE ADVISOR STATED THE PROBLEMS WITH POWER STEERING HAS BEEN PERFORMED ALREADY HE STATED A SENSOR HARNESS PULLED LOOSE BUT I AM RETURN TO ADAMSON TODAY 11/30/15 I CALLED BEFORE THANKSGIVING THE SERVICE ADVISOR NO TECH. AVAILABLE UNTIL MONDAY 11/30/15.MY CAR I POWER STEERING IS WORST NOW BEFORE GOING TO GET RECALL ..THIS IS THE THIRD TIME 11/3/15 AND 11/16/15 WILL RETURN 11/30/15.I ONLY HAVE ONE CAR I NEED MY CAR FITS OR LIKE IT WAS BEFORE I COULD TURN OFF AND RESTART.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED AS THE ELECTRIC POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 09/30/16*LJ; UPDATED 04/30/18*JB *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WOULD BE SERVICED WITHIN A WEEK WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE. UPDATED 02/19/16*LJ
MY 2009 FORD ESCAPE HAS DIFFICULTY GETTING ENOUGH MOMENTUM TO ACCELERATE ON THE HIGHWAY, THIS IS A DAILY STRUGGLE. YESTERDAY I WAS TRYING TO PASS AN 18-WHEELER AS IT WAS DRIFTING INTO MY LANE; AS I EAGERLY PRESSED ON THE GAS MY CAR JUMPED AND CONTINUED TO COAST AT THE SAME SPEED. EARLIER THIS MONTH, I HAD TO DECELERATE FROM 40 MPH TO A FAIRLY ABRUPT STOP AND MY CAR WAS UNABLE TO. I JUST HAD MY BRAKE PADS REPLACED SO I KNEW THAT WASN'T THE PROBLEM, MY CAR JOLTED A TOTAL OF 7 TIMES BEFORE COMING TO A COMPLETE STOP. I ALMOST CRASHED INTO THE CAR IN FRONT OF ME. EVERY TIME I DRIVE MY CAR IT SOUNDS LIKE ITS GOING TO FALL APART, THE RATTLING COMING FROM THE SUSPENSION IS CONSTANT. I GET MY FORD ESCAPE CHECKED UP EVERY MONTH, BECAUSE OF ALL THE PROBLEMS I HAVE. THIS CAR IS A HAZARD TO MY SAFETY, AND I DO NOT FEEL COMFORTABLE DRIVING IN THIS ROLLING PLASTIC DEATH TRAP. IT'S INFURIATING THAT THE GOVERNMENT CLAIMS A DEFECTIVE ELECTRONIC THROTTLE BODY TO BE NOT HARMFUL ENOUGH TO HAVE A RECALL. I COULD HAVE DIED FROM IN BOTH INSTANCES WHICH I SPECIFIED IN THIS COMPLAINT, SOMETHING NEEDS TO BE DONE ABOUT THIS.
A FEW TIMES IN THE PAST WEEK I HAVE DRIVEN MY VEHICLE STRAIGHT FROM A PARKED LOCATION ONLY TO FIND I HAVE NO POWER STEERING 40-50 YARDS INTO THE TRIP. THIS HAS ALMOST CAUSED AN ACCIDENT. WHEN I PULL OVER AND SHUT OFF THE VEHICLE, THE PROBLEMS USUALLY GOES AWAY, OR GOES AWAY AFTER SEVERAL SHUTDOWN CYCLES. MY VEHICLE WAS PART OF RECALL 14S05, AND RECEIVED A SOFTWARE UPDATE IN 2014. SINCE THEN THE STEERING HAS BEEN NOTICEABLY DIFFERENT AND SOMETIMES SHAKY WHEN BRAKING AT HIGHWAY SPEEDS. EVEN WORSE, FORD IS NOT HONORING THE RECALL. I WENT INTO A DEALERSHIP TODAY AND THEY INFORMED ME THE RECALL WAS CLOSED OUT AND THERE WAS NOTHING THEY COULD DO FREE OF CHARGE, EVEN THOUGH MUCH OF WHAT I'VE READ FROM THIS INVESTIGATION IS THAT THE SOFTWARE UPDATE ONLY PUSHED OFF THE PROBLEM AND DID NOT FIX IT. I AM VERY CERTAIN THE PROBLEM IS A TORQUE SENSOR BASED ON THE DISCUSSION HERE. IT APPEARS FORD HAS NO CARE IN FIXING A CRITICAL SAFETY PROBLEM, AND IS IN FACT, TRYING TO COVER IT UP WITH SOFTWARE AND PASSING IT OFF AS USUAL WEAR AND TEAR.
MY FORD ESCAPE ELECTRONIC POWER STEERING HAS BEEN ACTING ERRATICALLY. IT SEEMS TO WORK FINE SOMETIMES, BUT THEN TURNS OFF AT OTHER TIMES. THIS MAKES IT EXTREMELY HARD TO TURN THE VEHICLE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL BECAME STUCK CAUSING VEHICLE TO ACCELERATE. THE CONTACT INDICATED THAT THE SPEED INCREASED TO OVER 65 MPH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE EXITING THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING FROM THE TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS RUSTED. IN ADDITION, IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
THROTTLE BODY ASSEMBLY FAILED CAUSING THE VEHICLE TO IDLE DURING DRIVING MODE. THE VEHICLE WOULD "LIMP ALONG" WITHOUT ANY RESPONSE TO PRESSING DOWN THE ACCELERATOR. TURNING THE VEHICLE OFF AND THEN STARTING IT AGAIN WOULD CORRECT THE PROBLEM FOR A WHILE UNTIL IT OCCURRED AGAIN.
2009 FORD ESCAPE POWER STEERING FAILURE. THIS OCCURS WHILE DRIVING AT ALL SPEEDS WITH NO WARNING AND ALSO ON START UP OF THE VEHICLE. VEHICLE WAS SERVICED UNDER FORD SAFETY RECALL 14S05 AND TORQUE SENSOR WAS REPLACED AND THE EPAS SOFTWARE REPROGRAMMED. EXACT SAME SYMPTOMS OF POWER STEERING FAILURE HAVE RECURRED, THIS TIME DIAGNOSING AS POWER STEERING CONTROL MODULE NEEDING REPLACEMENT AND THUS THE ENTIRE STEERING COLUMN. FORD HAS DECLINED TO SERVICE VEHICLE UNDER SAFETY RECALL 14S05 DUE TO THE TORQUE SENSOR ALREADY BEING REPLACED. THE POWER STEERING CONTROL MODULE IS, HOWEVER, LISTED UNDER THE SAFETY RECALL. I WAS TOLD BY THE LOCAL DEALERSHIP THAT DID THE ORIGINAL RECALL WORK AND FORD CUSTOMER REPRESENTATIVES THAT THIS IS NOW NOT COVERED UNDER THE RECALL BECAUSE OF THE TORQUE SENSOR ALREADY BEING REPLACED UNDER THE SAME RECALL. HOWEVER, PRIOR WORK DONE UNDER THE RECALL WAS INADEQUATE IN SOLVING THE ISSUES.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS STARTED AGAIN AND THE POWER STEERING RETURNED TO NORMAL. THE CONTACT CALLED THE DEALER WHO PERFORMED A SOFTWARE UPDATE ON THE VEHICLE AND WAS ADVISED TO CALL HEADQUARTERS. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). AFTER THE RECALL REPAIR, THE VEHICLE EXPERIENCED A FAILURE IN THE POWER STEERING ASSIST SYSTEM. PRIOR TO THE RECALL REPAIR, THE VEHICLE WAS DIAGNOSED WITH HAVING NO FAULT CODE PRIOR TO THE REMEDY BEING PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
LOSS OF POWER STEERING AT HIGHWAY SPEEDS
CAR SPUTTERED OUT AS I PULLED INTO TRAFFIC.
VEHICLE WAS SUBJECT TO FORD RECALL #14S05 WHICH DEALT WITH A TORQUE SENSOR IN THE STEERING COLUMN. AT THE TIME WE TOOK IT IN THERE WERE NO CODES REPORTED SO THE DEALER PERFORMED THE RECOMMENDED SERVICE AND REPROGRAMMED THE SOFTWARE. APPROXIMATELY A MONTH LATER MY WIFE EXPERIENCED A POWER STEERING FAILURE ON THE WAY TO WORK. WE TOOK THE VEHICLE TO THE DEALER WHO FOUND THE CODE FOR THE TORQUE SENSOR AND REPLACED IT BUT THIS DID NOT RESOLVE THE ISSUE. AFTER CONSULTING FORD IT WAS RECOMMENDED TO REPLACE THE ENTIRE STEERING COLUMN. I WAS ADVISED BY MY DEALER THAT THE INITIAL RECALL WORK DID NOT FIX THE ISSUE AND THIS WAS THE NEEDED REPAIR BUT THAT IT WOULD NOT BE COVERED SINCE THEY HAD PERFORMED THE INITIAL RECOMMENDED REPAIR(REPROGRAMMING OF THE SOFTWARE). AT THIS POINT EVEN MY DEALER AGREES THAT THE INITIAL FIX IS INADEQUATE AND IT SHOULD BE A COMPLETE REPLACEMENT OF THE STEERING COLUMN BUT FORD WILL NO LONGER HONOR THE RECALL SINCE IT WAS "FIXED" ONCE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED WITHOUT WARNING, WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO RESUME NORMAL OPERATION. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE REVERSING THE VEHICLE AND SHIFTING INTO DRIVE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
POWER STEERING HAS GONE OUT HAVE REPLACE FRONT INNER BEARING,TRANSMISSION LINES, KEEP UP ON ALL MY MAINTAINED RECORDS SINCE I BOUGHT THE VEHICLE IN SEPT 2014' AND HAVE ALL OTHER MAINTAIN ECONOMIC RECORDS.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000.
POWER STEERING HAS GONE OUT THREE TIMES WITHOUT ANY WARNING. THE CAR WAS IN MOTION EACH TIME THE POWER STEERING WENT OUT. TWICE ON THE HIGHWAY AND ONCE BACKING OUT OF THE DRIVEWAY. SERVICE CENTER AT MULLINIX FORD IN MOBILE, AL SAID IT WAS AN ELECTRONIC PROBLEM AND WOULD COST $698 PLUS TAX TO FIX THE PROBLEM. DOING RESEARCH, I SEE THERE ARE SEVERAL COMPLAINTS CONCERNING THIS SAME PROBLEM AND FORD IS NOT CONCERNED WITH THE SAFETY OF ITS CAR OWNERS. I HAVE BEEN A FORD CAR OWNER MY ENTIRE LIFE AND THIS MAKES ME WONDER WHY!
MY FORD ESCAPE HAS A LEAK SOMEWHERE IN THE ROOF. THE WATER COMES IN DOWN THE A&B POSTS AND ONTO THE FLOOR. WHILE TRAVELING DOWN THE A&B POSTS IT FLOWS OVER SEVERAL WIRES AND AIR BAG COMPONENTS, ALSO ON THE A POST SIDE IT FLOWS AROUND AND POSSIBLY INTO THE FUZE PANEL. THE FLOOR OF MY VEHICLE IS ALWAYS SOAKED AND EVERYTIME IT RAINS IT BECOMES RE-SOAKED. I HAVE LOOKED ONLINE AND IT APPEARS SEVERAL THOUSAND ESCAPES HAVE SIMILAR PROBLEMS.
WHEN STARTING FROM A STOPPED POSITION THE CAR WILL STALL OUT WHEN TRYING TO PRESS THE GAS TO GO. THE CODE CAME UP AS P2112 WHEN I HAVE HAD IT CHECKED.
I HAVE A 2009FORD ESCAPE PURCHASED USED IN MAY 2014. LAST NIGHT WHEN DRIVING HOME MY CAR STALLED AS IF IT WERE NOT GETTING GAS. WE WERE ALMOST HIT BY ANOTHER CAR BECAUSE OF THIS. I CALLED FORD THIS MORNING AND THEY SAY THEY "CANNOT" DO ANYTHING BECAUSE THE WINDOW TO GET THEM FIXED ENDED JANUARY 2015. IT INFURIATES ME THAT FORD AND NHTSA IS AWARE THERE IS A PROBLEM BUT MY CHILDREN AND I COULD HAVE BEEN KILLED BECAUSE THEY DID NOT ISSUE A "TRUE RECALL" AND NOW REFUSES TO DO ANYTHING TO CORRECT THE PROBLEM. THIS IS NOT ACCEPTABLE!!?!
THE FIRST TWO TIMES THE PROBLEM HAPPENED WERE IMMEDIATELY AFTER BACKING OUT OF MY DRIVEWAY, GOING TO WORK. I PUT THE TRANSMISSION IN DRIVE AND ACCELERATED. ALMOST IMMEDIATELY THE CAR LOST POWER AND SLOWED--PUTTED ALONG AS IF IT WERE RUNNING ON 2 CYLINDERS. I STOPPED, TURNED OFF THE ENGINE AND WAITED PERHAPS 20-30 SECONDS, THEN RESTARTED THE ENGINE. THEN ENGINE THEN RAN FINE, AND I CONTINUTED ON MY WAY. YESTERDAY, HOWEVER, THE PROBLEM STRUCK 3 TIMES AS I WAS DRIVING HOME FROM WORK. EACH TIME, I TRIED THE ABOVE RESPONSE, AND IT WORKED--FOR A SHORT TIME. I LIVE ABOUT 4 MILES FROM WORK, AND THE PROBLEM AROSE 3 TIMES IN THE APPROX. 15 MINUTES IT TAKES TO DRIVE HOME. MY WIFE MENTIONED THAT THE PROBLEM STRUCK WHEN SHE WAS DRIVING THE CAR THE DAY BEFORE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE TRACTION CONTROL, ABS, AIR BAG, AND EAS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CLOCK SPRING WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE IN REVERSE, THE POWER STEERING FAILED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
POWER STEERING FAILURE: FOLLOWING THE FIRST OCCURRENCE (14 AUG 2015) THERE WERE SEVERAL OTHER INSTANCES WITHIN THE NEXT COUPLE OF DAYS WHEREBY I LOST POWER STEERING AGAIN AND HAD TO REVERT TO MANUAL STEERING. NINE MONTHS AGO ( 10 DEC 2014) I HAD MY CAR SERVICED AT FORD'S EXPENSE FOR THEIR RECALL 14S05 THAT RELATED TO THEIR "ELECTRICAL POWER STEERING" DEFECT WHICH ONLY AMOUNTED TO A COMPUTER CODE REPROGRAM. THEN ON AUGUST 26, 2015, AFTER SEVERAL MORE FAILURES, I HAD MY CAR SERVICED FOR THE POWER STEERING FAILURE IN WHICH CASE THE STEERING COLUMN ASSEMBLY AND THE HOUSING HAD TO BE REPLACED AT MY EXPENSE WHICH I DIDN'T THINK WAS FAIR. RECALL 14S05, TO ME, WAS A QUICK FIX WHICH DID NOT ADDRESS THE ROOT OF THE PROBLEM. AN ATTEMPT TO HAVE FORD ACCEPT RESPONSIBILITY WAS NOT SUCCESSFUL AND I HAD TO PAY FOR THE SERVICE WHICH WAS QUITE EXPENSIVE. I AM HOPING FOR A RECALL CONCERNING THIS DEFECT SINCE I HAVE READ MANY MORE COMPLAINTS (SAME PROBLEM) FROM OTHER DRIVERS WITH THE SAME MAKE AND MODEL AND IF SO, QUALIFY FOR REIMBURSEMENT. THANK YOU FOR YOUR TIME *TR
I HAVE HAD MY 2009 FORD ESCAPE IN THE FORD DEALER 5 TIMES FOR NHTSA # 10055321. THIS WEEK WILL BE 3 TIMES IN THE LAST 3 WEEKS. I DON'T KNOW HOW THIS IS NOT A RECALL. FORD THEMSELVES SAID IT HAPPENS ON LIKE EVERY ESCAPE.
IN FEBRUARY OF 2015 I TOOK MY VEHICLE INTO AL PIEMONTE'S ARLINGTON HEIGHTS FORD IN ARLINGTON HEIGHTS, ILLINOIS BECAUSE OUR POWER STEERING HAD BEEN GOING OUT INTERMITTENTLY WHILE DRIVING. THEY SAID IT JUST NEEDED A COMPUTER UPDATE RELATING TO RECALL 14S05. LAST WEEKEND THE POWER STEERING WENT OUT COMPLETELY AND NEVER CAME BACK ON. THERE WAS NO WARNING, NO INDICATOR LIGHT OR SOUND AS REFERENCED IN RECALL 14S05. I RELUCTANTLY DROVE IT INTO THE CLOSEST DEALERSHIP, GOLF MILL FORD IN NILES, ILLINOIS. TO BE PROACTIVE, I CALLED FORD CUSTOMER CARE AT 800-392-3673 AND EXPLAINED WHAT WAS GOING ON. THEY CREATED A "CASE FOR ME" AND SAID TO WAIT TO HEAR FROM THE SERVICE MANAGER AT THE DEALERSHIP. HE CALLED ME LAST EVENING AND SAID THAT FORD WON'T HONOR THE RECALL BECAUSE IT HAD BEEN "CLEARED" AND THEY WOULDN'T COVER ANY PORTION OF THE REPAIR WHICH WILL BE AROUND $1200 (TO REPLACE THE STEERING COLUMN ASSEMBLY). I'VE HAD TO GET A RENTAL VEHICLE AS WELL. I CALLED FORD CUSTOMER CARE LAST NIGHT AND ASKED HOW THEY MADE THAT DECISION. THE AGENT SAID IT WAS THE WARRANTY DEPARTMENT BUT THEY ONLY WILL SPEAK WITH THE DEALERSHIP. I ASKED FOR A SUPERVISOR OR MANAGER AND THEY SAID NO WAS WAS AVAILABLE. I ASKED IF I COULD GET A CALL BACK FROM ONE AND THE AGENT SAID HIS SYSTEM WENT DOWN SO THERE WAS NOWHERE TO SAVE THE INFORMATION. TODAY I CALLED FORD CUSTOMER CARE AGAIN AND EXPLAINED IN DETAIL SPECIFICALLY THAT IF I HADNT BROUGHT IT IN BACK IN FEBRUARY THEY WOULD BE HONORING THIS RECALL. ALSO THE UPDATE
PROBLEME COME IN THE MORNING AFTER A SMALL RUN TO CORNER STORE. 2 MONTS BEFORE FORE UPDATE DE TROTTLE SOFTWARE. FOR THE RECAL.
WHEN DRIVING THE TRACTION CONTROL LIGHT, BRAKE LIGHT, AND ABS LIGHT CAME ON. THESE LIGHT WILL NOT GO OUT. TAKING IT TO A MECHANIC, THEY TELL ME IT IS THE ABS MODULE. THE TEST COST $100. TO REPLACE THE MODULE WILL COST $1395. SHOULD THIS NOT BE A WARRANTED ITEM FOR SAFETY? THE SHOP TOLD ME THAT THE ABS AND TRACTION CONTROL WILL NOT WORK UNTIL THE MODULE IS REPLACED.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INTERMITTENTLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
VEHICLE STALLED AND WENT INTO "LIMP-HOME" MODE AFTER ACCELERATING FROM A STOPPED CONDITION.("LIMP-HOME" MODE IS A MODE PROGRAMMED BY FORD ENGINEERS TO ONLY ALLOW THE VEHICLE TO MOVE FORWARD UNDER LIMITED POWER, GENERALLY ONLY 1-2 MPH.) I LATER FOUND OUT THAT THIS WAS DUE TO A FAULTY ELECTRONIC THROTTLE BODY. THE VEHICLE THEN STALLED AN ADDITIONAL TWO TIMES ABOUT TWO WEEKS APART FROM THE FIRST INCIDENT. I WAS ABLE TO USE MY OWN OBD II CODE SCANNER TO DETECT THE ERROR CODE P2111. I FOUND OUT THAT THIS COMPONENT WAS DETERMINED TO BE FAULTY AND FORD MOTOR CORPORATION ISSUED AN EXTENDED WARRANTY COVERAGE FOR THIS COMPONENT. HOWEVER, FORD WILL ONLY REPLACE THIS PART IF THEY ARE ABLE TO DOCUMENT THE ERROR CODE THEMSELVES ON THEIR CODE SCANNER. THE PROBLEM LIES IN THE DESIGN OF THIS VEHICLE IN THAT IT WON'T STORE THIS PARTICULAR CODE. WHEN THE VEHICLE STALLS, THE ONLY COURSE OF ACTION IS TO TURN OFF THE IGNITION AND TURN IT BACK ON IN HOPES OF RESETTING THE TRHOTTLE BODY. THIS WORKS BUT IT CANCELS THE ERROR CODE. THE DRIVER IS FORCED TO EMPLOY THIS TECHNIQUE TO CONTINUE THEIR TRAVEL OR FACED WITH THE OPTION OF WAITING FOR FORD TO COME AND SCAN FOR THE CODE THEMSELVES. IF THIS HAPPENS AFTER NORMAL WORK HOURS, THIS OF COURSE IS NOT AN OPTION. THE FACT THAT THIS ERROR CODE ERASES ITSELF IN AN ATTEMPT TO GET THE VEHICLE MOVING AGAIN IS A CATCH 22 SITUATION AND ONE THAT FORD SHOULD CORRECT. I WAS FORCED TO PURCHASE MY OWN REPLACEMENT THROTTLE BODY SINCE FORD WOULD NOT REPLACE IT.
I WAS DRIVING TO WORK AND GOING AROUND A WINDING PART OF THE ROAD. I WAS COASTING DUE TO THE MULTIPLE CONSECUTIVE TURNS WHEN MY CAR SHUT OFF WHILE GOING APPROXIMATELY 20 MPH. LUCKILY TRAFFIC WAS LIGHT AND I WAS ABLE TO SHIFT INTO NEUTRAL AND RESTART MY CAR WHILE COASTING. SINCE THIS EVENT IT HAS HAPPENED APPROXIMATELY 30 TIMES, ALWAYS AROUND LOW OR IDLE SPEEDS AND MORE OFTEN AFTER RUNNING LONGER. I PURCHASED THIS CAR SECOND HAND IN MARCH OF 2015. I HAVE NEVER HAD SUCH A FRUSTRATING PROBLEM OR UNSAFE FEELING WITH OR WHILE DRIVING A VEHICLE.
VEHICLE SURGED THEN STALLED, WITH ABSOLUTELY NO RESPONSE WHEN PRESSING ON THE ACCELERATOR. THE VEHICLE STUTTERED UNTIL WE CAME TO A COMPLETE STOP AND SHUT THE VEHICLE OFF. VEHICLE STARTED AND OPERATED WITHOUT INCIDENT UNTIL JULY 7, WHEN IT DISPLAYED THE SAME ISSUE (THIS TIME, THE VEHICLE STALLED ON THE HIGHWAY WHILE CRUISING AT A CONSTANT SPEED, WHICH PRESENTED A DANGEROUS SITUATION). WHEN CALLING THE LOCAL FORD DEALERSHIP, THEY INDICATE THAT THEY WOULD HAVE TO INSPECT THE VEHICLE, BUT THAT THEY MAY NOT REPLACE OR REPAIR ANYTHING. VERY UNSATISFACTORY RESPONSE CONSIDERING THAT THERE MAY HAVE BEEN AN ACCIDENT DUE TO THE FAULTINESS OF THEIR VEHICLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Ford Escape → · Every Escape year → · How the figures are calculated →