Page 21 of 34 · complaints 1,001–1,050 of 1,693

2009 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Jan 8, 2015150,000 milesMN

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Steering
Filed Jan 6, 201593,500 milesKS

AFTER A TWO WEEK PERIOD OF A RAPIDLY VIBRATING STEERING COLUMN, MY POWER STEERING FAILED AFTER THE VEHICLE FAILED TO WARN ME. UPON COMMUTING HOME, THERE WAS EXCESSIVE VIBRATION IN THE STEERING COLUMN. UPON STARTING MY VEHICLE THE FOLLOWING DAY (1/6/2015), POWER STEERING WAS NOT FUNCTIONAL. I WAS ABLE TO DRIVE MY VEHICLE TO MY DEALERSHIP SERVICE APPOINTMENT WITH MUCH EFFORT, WHERE THE DEALERSHIP TOLD ME THAT THE STEERING COLUMN HAD FAILED. IN MAY 2014, FORD RECALLED THE TORQUE SENSOR LOCATED IN THE STEERING COLUMN BECAUSE OF POWER STEERING FAILURES, AND ISSUED A FIX TO REPLACE/REPROGRAM THE MODULE. I HAD MY VEHICLE SERVICED FOR THIS RECALL IN AUGUST 2014. POWER STEERING FAILED, DESPITE THE REPLACEMENT OF THIS TORQUE SENSOR MODULE. THANKFULLY, I WAS NOT DRIVING AT THE TIME. THIS POWER STEERING FAILURE COULD HAVE CAUSED AN ACCIDENT OR OTHER UNSAFE CONDITIONS.

Engine
Filed Jan 4, 201583,300 milesTX

VEHICLES FEELS LIKE ITS GOING TO STALL THEN ACCELERATES. IT HAS BEEN RECALIBRATED BEFORE BUT, TWO MONTHS LATER WE ARE HAVING THE SAME PROBLEM. THERE IS ALSO A LEAK ON THE LEFT SIDE OF THE VEHICLE LOOKS TO BE TRANSMISSION OIL. ALSO, WE CAN NO LONGER OPEN THE TAIL GATE. *TR

Steering › Column
Filed Dec 15, 2014300,000 milesCA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.

Electrical System
Filed Dec 13, 201462,040 milesTX

MAKING A TURN, MY CAR JERKED AND COULD NOT ACCELERATE. WE HAD TO CRUISE TO OUR DESTINATION WHICH WAS CLOSE THANK GOD. I CALLED FORD AND THEY TOLD ME TO BRING IT IN. I TOLD THEM I WAS UNSURE IF IT WAS DRIVABLE. HE THEN TOLD ME HE COULDN'T TELL ME WHAT IT WAS TIL I BROUGHT IT IN. THEN TOLD ME I COULD TAKE IT IN TODAY BUT WON'T GET CHECKED TIL MONDAY. HE GOT MY NAME AND NUMBER. WE WENT TO VARIOUS AUTO PLACES FOR OPINIONS AND SOLUTIONS. WE THOUGHT WE FIGURED IT OUT BUT A FEW HOURS LATER IT DID IT AGAIN. MY HUSBAND WENT BACK TO PEP BOYS BUT WAS TOLD THEY COULD NOT RUN DIAGNOSTICS BECAUSE THE LIGHT WAS NOT ON. I WAS LOOKING ONLINE AND NOTICED A COMPLIANT WAS MADE ABOUT THIS ISSUE AND WENT TO THE FORD WEBSITE AND SAW IT UNDER THE RECALL UNDER MY VIN. MY HUSBAND CALLED THE DEALERSHIP AND TALKED TO A MANGER ASKING WHY I WAS NEVER NOTIFIED. HE EXPLAINED ITS NOT REALLY A RECALL BUT HAD AN EXTENDED WARRANTY IF IT MEETS THE CRITERIA. WE EXPLAINED THAT THE FIRST MAN NEVER MENTIONED ANYTHING NOR DID HE BOTHER TO LOOK UP MY INFORMATION TO SEE IF I HAD THE RECALL. THE MANAGER APOLOGIZED AND SAID FOR ME TO TAKE IT IN MONDAY AND HE WOULD HANDLE MY SITUATION. I'M APPALLED THAT I WAS NOT NOTIFIED. THIS IS VERY DANGEROUS, ESPECIALLY BECAUSE I HAVE MY 2 YEAR OLD DAUGHTER IN THE CAR WITH ME MOST OF THE TIME. GOD FORBID MY CAR WOULD HAVE STALLED ON THE HIGHWAY AND I WOULD HAVE CAUSED AN ACCIDENT BECAUSE MY CAR LOST POWER ALL OF A SUDDEN. I NEVER GOT ANY NOTIFICATION FROM FORD ABOUT THE RECALL NOR THE

Steering
Filed Dec 12, 2014101,000 milesNY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Steering
Filed Dec 2, 2014100,000 milesFL

I RECEIVED THE RECALL NOTICE IN THE MAIL (14S05) EFFECTIVE JULY 25, 2014. I BROUGHT THE VEHICLE INTO GARBER TO HAVE THE RECALL SATISFIED IN AUGUST IN WHICH I BELIEVE CONSISTED OF A CONTROL MODULE SOFTWARE UPDATE. UNTIL THIS SERVICE WE HAD HAD NO PROBLEMS WITH THE POWER STEERING. SHORTLY AFTER THE SERVICE, MY DAUGHTER STARTED HAVING THE PROBLEM WITH THE POWER STEERING COMPLETELY GOING OUT. BECAUSE SHE IS A COLLEGE STUDENT AT THE UNIVERSITY OF CENTRAL FLORIDA, I LOCATED THE CLOSEST FORD DEALER TO HER LOCATION WHICH IS DON REID FORD IN MAITLAND, FL. I TOOK IT TO THEM SPECIFICALLY TO ADDRESS THE RECALL FAILURE. THE SERVICE MANAGER AT DON REID SAID THAT THE RECALL HAD ALREADY BEEN CLOSED OUT AND ANY ADDITIONAL WORK WOULD BE AT REGULAR CHARGE. THEN HE SAID THAT THE PROBLEM IS WITH THE STEERING COLUMN AND IT WOULD NEED TO BE REPLACED. I TOLD HIM THAT I WOULD LIKE TO PICK UP THE VEHICLE AND EITHER RESCHEDULE THE REPAIR OR EVEN HAVE MY DAUGHTER DRIVE IT TO GARBER FOR THE WORK AND TO ADDRESS THE FACT THAT THE SOFTWARE PATCH DID NOT RESOLVE THE PROBLEM. HIS COMMENT WAS THAT "THIS IS A VERY DANGEROUS MATTER AND WOULD NOT ADVISE ANYONE DRIVE THE VEHICLE". I DECIDED IT WAS IN OUR BEST INTEREST TO HAVE THE STEERING COLUMN REPLACED AND TO ADDRESS THE RECALL ISSUE AFTER. THAT IS WHERE WE ARE TODAY. FORD IS REFUSING TO REIMBURSE ME FOR THE STEERING COLUMN REPLACEMENT. I HAVE CALLED AND WRITTEN TO FORD SEVERAL TIMES. THEY EITHER MAKE EXCUSES OR HAVE ME CONTACT SOMEONE ELSE WHO MAKES EXCUSES. I

Steering
Filed Nov 24, 2014100,000 milesIL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE PULLING OUT OF PARKING LOT, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Nov 22, 201412,000 milesWI

2009 FORD ESCAPE STEERING RECALL 14V284000 LOSS OF POWERSTEERING AND FORD IS STATING WON'T REPAIR AS IT HAD BEEN SERVICED FOR THE SAID RECALL BACK IN JULY. *TR

Power Train
Filed Nov 20, 2014120,000 milesWI

MY THROTTLE/POWERTRAIN LIGHT WENT ON AND I FOUND THAT A RECALL HAD BEEN PLACED AND I WAS NEVER CONTACTED BY FORD WITH A RECALL LETTER. *TR

Steering
Filed Nov 13, 2014NC

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN JULY OF 2014 BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed Nov 12, 201443,000 milesWV

FORD ESCAPE- PROBLEM WITH "CHECK FUEL INLET" LIGHT AND "CHECK ENGINE" LIGHT. I TOOK MY CAR (ORIGINAL OWNER) IN THE FIRST TIME AND PAID CLOSE TO $500 TO HAVE A DIAGNOSTIC CHECK RUN TO "FIX" THE ISSUE, ONLY TO HAVE THE PROBLEM REOCCUR DAYS LATER. THE "CHECK FUEL INLET" LIGHT USUALLY COMES AND GOES, BUT RECENTLY HAS REMAINED STEADY. I HAVE HAD THIS PROBLEM FOR OVER A YEAR. I HAVE HAD THE CAR BACK TO THE DEALERSHIP AND THEY WANT ANOTHER DIAGNOSTIC FEE AND ANY ADDITIONAL REPAIRS WILL BE OUT OF MY POCKET. I GOGGLED " FORD CHECK FUEL INLET" AND FOUND MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE. EVERYONE KEEPS TAKING THEIR FORD ESCAPE IN TO HAVE THE PROBLEM FIXED, ONLY TO FIND THE LIGHT RETURNS LATER AND THEY ARE PAYING ADDITIONAL FEES FOR MORE DIAGNOSTIC AND REPAIRS. THIS PROBLEM NEEDS TO BE ADDRESSED WITH A RECALL. WHEN I CALLED THE FORD MOTOR CO. ABOUT MY CONCERN, THE MAN SAID THERE WAS NOTHING THEY COULD DO EXCEPT MAKE RECORD OF MY COMPLAINT. PLEASE LOOK INTO THIS. THANK YOU. *TR

Engine
Filed Nov 10, 201495,000 milesSC

AFTER BEGINNING ACCELERATION FROM A STOP LIGHT, MY VEHICLE BEGAN TO SPUTTER AND STALLED OUT EVEN THOUGH IT WAS MOVING. I HAD TO PUT IT IN PARK, TURN THE IGNITION OFF, AND THEN TURN IT ON IN THE MIDDLE OF TRAFFIC. THE GAS TANK WAS 3/4 FULL AND THE BATTERY IS ONLY A YEAR OLD. *TR

Service BrakesCrash
Filed Nov 8, 201481,400 milesCO

ENTERING A PARKING SPACE IN A GROCERY STORE LOT. WHEN I APPLIED THE BRAKES IT SEEMED I GOT A SIMUTANEUS ENGINE ACCELERATION AND THE CAR SURGED FORWARD HITTING THE FACING CAR. *TR

SteeringCrash
Filed Nov 3, 2014142,000 milesMI

FORD ESCAPE 2009 POWER STEERING FAILED. SINCE THEN FORD HAD A RECALL ON THE POWER STEERING TO FIX PROBLEM. FORDS RECALL WAS TO UPDATE SOFTWARE IN THE COMPUTER BUT MADE NO PROVISION IF THE POWER STEERING SENSOR FAILS LATER. THIS MADE NO SENSE AND WHEN A SENSOR FAILS THE COST TO REPAIR IS EXPENSIVE. *TR

Steering
Filed Oct 31, 201462,000 milesPA

DRIVING TRIED TO MAKE TURN, NO POWER STEERING, DEALER RESET MODULES ON RECALL LETTER IN JULY, SAID NO OTHER PROBLEM WERE FOUND, 3 MONTHS LATER HAVING THE SAME PROBLEM! GAVE ME AN EST. OF $830 TO FIX THE PROBLEM THAT IS ALSO STATED ON THE RECALL LETTER! CALLED FORD ONE DAY SAID EVERYTHING COVERED TAKE TO DEALER. NEXT DAY IT'S NOT COVERED! TIRED OF THE RUN AROUND! HOPE NHTSA READS THIS BEFORE SOMEONE GETS HURT REAL BAD! *TR

Power Train
Filed Oct 30, 201474,685 milesCA

WAS AT A STOP, STARTED TO GO AND THE WRENCH LIGHT WENT ON AND THE GAS PEDDLE DID NOT WORK. *TR

Steering
Filed Oct 24, 201470,000 milesDE

WE DRIVING AT HIGHWAY SPEED WHEN ALL ELECTRIC COMPONENTS WENT OUT. WE COULD NOT STEER. FORTUNATELY IT WAS A STRAIGHT ROAD AND NO NEARBY TRAFFIC. WE STOPPED THE CAR AND RESTARTED AND IT WORKED. WE WERE PETRIFIED! A LATER INCIDENT THE WIPERS WOULD ONLY WORK ON HIGH SPEED. THEY RETURNED TO NORMAL AFTER RESTARTING THE CAR. *TR

Engine
Filed Oct 22, 2014130,000 milesGA

AS I WAS ENTERING AN EXIT RAMP OFF I 20 EASTBOUND THE CAR LOST ALL POWER. IT HAPPENED AGAIN WHILE MERGING AT I75/85 IN ATLANTA. LUCKILY I WAS IN THE LEFT LANE AND WAS ABLE TO PULL OVER AND RESTART THE CAR. AGAIN IT LOST POWER. NEVER DID IT GIVE AN ERROR CODE. ONCE AGAIN IT LOST POWER AND THIS TIME IT THE ERROR LIGHT. TOOK THE 3RD TIME BEFORE A CODE WAS SHOWN. *TR

Steering
Filed Oct 21, 2014115,000 milesFL

I RECEIVED THE RECALL NOTICE IN THE MAIL (14S05) EFFECTIVE JULY 25, 2014. I BROUGHT THE VEHICLE TO A FORD DEALER TO HAVE THE RECALL SATISFIED IN AUGUST IN WHICH I BELIEVE CONSISTED OF A CONTROL MODULE SOFTWARE UPDATE. UNTIL THIS SERVICE WE HAD NO PROBLEMS WITH THE POWER STEERING. SHORTLY AFTER THE SERVICE MY DAUGHTER STARTED HAVING THE PROBLEM WITH THE POWER STEERING COMPLETELY GOING OUT. BECAUSE SHE IS A COLLEGE STUDENT, I LOCATED THE CLOSEST FORD DEALER TO HER LOCATION WHICH IS DON REID FORD IN MAITLAND, FL. I TOOK IT TO THEM SPECIFICALLY TO ADDRESS THE RECALL FAILURE. THE SERVICE MANAGER AT DON REID SAID THAT THE RECALL HAD ALREADY BEEN CLOSED OUT AND ANY ADDITIONAL WORK WOULD BE AT REGULAR CHARGE. THEN HE SAID THAT THE PROBLEM IS WITH THE STEERING COLUMN AND IT WOULD NEED TO BE REPLACED. I TOLD HIM THAT I WOULD LIKE TO PICK UP THE VEHICLE AND EITHER RESCHEDULE THE REPAIR OR EVEN HAVE MY DAUGHTER DRIVE IT TO THE ORIGINAL DEALER FOR THE WORK AND TO ADDRESS THE FACT THAT THE SOFTWARE PATCH DID NOT RESOLVE THE PROBLEM. HIS COMMENT WAS THAT "THIS IS A VERY DANGEROUS MATTER AND WOULD NOT ADVISE ANYONE DRIVE THE VEHICLE". I DECIDED IT WAS IN OUR BEST INTEREST TO HAVE THE STEERING COLUMN REPLACED AND TO ADDRESS THE RECALL ISSUE AFTER. THE REPAIR WAS $1,000. FORD REFUSES TO REIMBURSE ME FOR THE EXPENSES. NOW SOMETIMES WHEN MY DAUGHTER TRIES TO START THE CAR BY TURNING THE KEY NOTHING HAPPENS. SHE REMOVES THE KEY, REINSERTS IT AND IT WILL WORK. I HAVE CALLED AND SPOKEN TO SEVERAL F

Engine
Filed Oct 20, 201471,500 milesVA

I WAS DRIVING DOWN THE ROAD AT 45MPH AND WENT TO ACCELERATE AND WHEN I PRESSED THE GAS- THE ENGINE FELT LIKE IT WAS OFF- I STILL HAD ELECTRICAL POWER. I WAS NOT ABLE TO GIVE THE CAR ANY GAS AT ALL. I COASTED UNTIL I COULD PULL OFF THE ROAD AND WHEN I STOPPED- THE CAR WAS IDLING VERY ROUGH. THE "THROTTLE CONTROL/ POWERTRAIN" LIGHT HAD COME ON. I TURNED OFF THE CAR AND SAT FOR ABOUT 5 MINUTES. WHEN I TURNED IT BACK ON, IT IDLED ROUGH FOR ABOUT 3-4 SECONDS AND THE LIGHT WAS STILL ON. THEN IT SMOOTHED OUT AND THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE IT BACK TO MY HOUSE (ABOUT 1 MILE). *TR

Electrical System
Filed Oct 20, 2014HI

I HAVE THE 2009 FORD ESCAPE, I NOTICED ABOUT A MONTH AGO THAT THE ONLY WAY I COULD START THE CAR WAS TO PUSH THE KEY IN REALLY HARD. AT FIRST, IT WOULD START AFTER ONE HARD PUSH BUT GRADUALLY IT GOT WORSE. IT GOT TO THE POINT TO WHERE I WOULD HAVE TO PUSH HARDER AND HARDER TO GET IT STARTED. NOW AFTER RETURNING FROM THE AUTHORIZED FORD SERVICE DEPARTMENT TO FIX A RECALL ELECTRICAL ISSUE IT SEEMS TO BE WORSE, IT DOESN'T START ON THE FIRST TRY AND THEN YOU HAVE TO PUSH HARD AND UPWARDS AND IT CAN TAKE 5 OR MORE TIMES TO GET IT TO START.. I SWITCHED TO MY SPARE KEY, THINKING THE ORIGINAL MIGHT BE WORN. IT DID START EASIER THE FIRST FEW TIMES BUT NOW IT'S BACK TO ALMOST NOT STARTING AT ALL, AND TAKES A FEW TRIES, AGAIN YOU HAVE TO HAVE THE KEY JUST RIGHT OR PUSH JUST EXACTLY FOR IT TO START. IT HAS TAKEN UP TO 15 MINUTES TO GET IT RIGHT SOMETIMES. WHEN THE CAR DOES START THERE IS A BURNING ELECTRICAL SMELL THAT IS EMITTED FROM THE VENTS. I'M WORRIED EACH TIME I SHUT IT OFF THAT IT MIGHT NOT START AGAIN, LEAVING ME STRANDED SOMEWHERE. REALLY? MY FORD ESCAPE IS ONLY 5 YEARS OLD, THIS SHOULD NOT BE HAPPENING! I HAVE READ MANY OTHER OWNERS HAVING THE SAME ISSUE, THIS SHOULD BE A RECALL AS WELL. *TR

Engine
Filed Oct 16, 2014130,000 milesCA

SEPTEMBER 10 2014, VEHICLE WAS SERVICED AT HENRY CURTIS FORD IN PETALUMA CALIFORNIA FOR RECALL 14S05. PRIOR TO THIS RECALL, WE HAD NO PROBLEMS WITH OUR VEHICLE. OCTOBER 3 2014, VEHICLE STALLED AT 65 MPH DRIVING ON HIGHWAY. MY WIFE WAS DRIVING UP HILL ON THE HIGHWAY IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY TO THE SHOULDER. VEHICLE TOWED TO REPAIR SHOP, UNABLE TO FIND ANY ERROR CODES. VEHICLE TOWED TO HENRY CURTIS FORD DEALERSHIP IN PETALUMA CALIFORNIA WHERE THE VEHICLE WAS PURCHASED NEW IN 2008. A $145 DIAGNOSTIC WAS DONE AND ONLY ONE ERROR CODE WAS REPORTED BY THE DEALER. CODE B1239 ( AIR FLOW BLEND DOOR DRIVER CIRCUIT FAILURE). VEHICLE COULD BE DRIVEN AS THERE WERE NO CHECK ENGINE LIGHTS ON AT THAT TIME. WE PICKED UP THE VEHICLE FROM HENRY CURTIS FORD, AND DROVE HOME. OCTOBER 10 2014. RPM'S SHIFTING UP AND DOWN WHILE DRIVING ON THE HIGHWAY AT 65MPH. HAD VEHICLE TOWED TO REPAIR SHOP IN SAN FRANCISCO. SERVICED AND REPLACED PARTS FOR B1239 ERROR. MECHANIC TEST DROVE VEHICLE AND NOW ANOTHER ERROR CODE DISPLAYS CODE P2112. P2112 FORD - THROTTLE ACTUATOR CONTROL SYSTEM ERROR. THE MECHANIC IS REPLACING THE THROTTLE BODY AND REPROGRAMMING THE PCM. I CALLED THE FORD DEALERSHIP AND WAS TOLD MY VIN IS NOT COVERED UNDER ANY RECALLS FOR P2112. WHEN I ASKED ABOUT CONSUMER SATISFACTION PROGRAM 13N03, I WAS TOLD MY VIN IS NOT INCLUDED. WE HAD NO PROBLEMS WITH THE VEHICLE PRIOR TO BRINGING IT IN FOR THE RECALL 14S05. NOW AFTER THAT SERVICE WE ARE HAVING SEVERAL PROBLEMS AND

Engine
Filed Oct 10, 2014141,477 milesPA

SLOWING TO STOP AT STOP LIGHT IN LINE OF TRAFFIC ON 10/6/2014, LIGHT TURNED GREEN, TRAFFIC MOVING, ATTEMPTED TO ACCELERATE, FOUND CAR UNABLE TO DO SO, LOOKED AT DASH, SOME LIGHTS WERE ON (REMEMBER BATTERY LIGHT,CHECK ENGINE LIGHT AND POSSIBLE OIL LIGHT), BUT AS I WAS IN TRAFFIC, I WAS IN A BIT OF A PANIC, I PUT CAR IN PARK AND TURNED KEY. CAR STARTED UP AND WAS ABLE TO RUN NORMALLY. ON 10/10/14 IN TRAFFIC DRIVING AT 25 MILES AN HOUR SLOWING TO ADJUST TO TRAFFIC, AS ACCELERATOR IS PRESSED TO MAINTAIN THIS SPEED AND KEEP UP WITH TRAFFIC, CAR DOES NOT ACCELERATE AS GAS IS PRESSED, LOOK DOWN AT DASH, LIGHTS ARE ON, REMEMBER BATTERY LIGHT, CHECK ENGINE LIGHT, ANOTHER ONE, POSSIBLE OIL, I WAS ABLE TO STEER CAR OFF ROAD INTO PARKING LOT. STOPPED CAR, PUT IN PARK RESTARTED AND AGAIN WAS ABLE TO RUN NORMALLY. **THIS SAME THING HAPPENED ABOUT A YEAR AGO, WAS SLOWLY DRIVING INTO THE DRIVEWAY AT WORK, AND THE CAR JUST WOULDN'T GO.... I STOPPED, PUT IT IN PARK AND RESTARTED IT, AND HAVE NOT HAD THIS PROBLEM AGAIN UNTIL NOW. AT THAT TIME, I HAD THE BATTERY CHECKED AND BATTERY WAS FINE. AS I DO NOT HAVE THE DATE OR MILEAGE I CAN NOT REPORT IT IN BOXES ABOVE BUT FEEL IT IS NOTEWORTHY. *TR

Steering
Filed Oct 5, 2014102,000 milesIN

FIRST SIGN OF PROBLEM OCCURRED IN AUGUST 2014 WHEN I PUT KEYS IN IGNITION IT WOULD NOT ALLOW ME TO START CAR. IT WAS LOCKED, OR FROZEN UP. I TRIED TO MOVE STEERING WHEEL BUT COULD BARELY MOVE IT. AFTER ABOUT 5 TO 7 MINUTES OF TRYING TO TURN WHEEL, IT UNLOCKED AND I WAS ABLE TO START VEHICLE. NEXT PROBLEM OCCURRED IN EARLY SEPTEMBER WHEN TURNING WHEEL TO BACK INTO PARKING SPACE, IT FROZE UP AND LOCKED. I SLOWLY TURNED WHEEL UNTIL IT KIND OF UNLOCKED. THE NEXT TIME THE STEERING WHEEL FROZE WAS IN LATE SEPTEMBER. WHILE MAKING A RIGHT HAND TURN, I LOST MY POWER STEERING BRIEFLY. I WAS ABLE TO GET OFF THE ROAD AND PARKED FOR A MINUTE OR TWO BEFORE STARTING BACK ON THE DRIVE HOME. IT WAS UNNERVING TO FEEL LIKE I HAD NO POWER OVER THE CAR. AS OF YESTERDAY, OCTOBER 4TH, THE STEERING WHEEL VIBRATES WHEN VEHICLE IS IDLE. I CAME HOME FROM WORK, PARKED IT AND HAVE NOT DRIVEN IT SINCE. *TR

Power Train
Filed Oct 5, 201445,000 milesOK

CAR STARTED TO IDLE AND COULDN'T GIVE IT ANY GAS. IT WOULD STALL. STARTED BACK UP AND THEN THE GAS WOULD NOT ACCELERATE. TROUBLE STARTING BACK UP BUT WOULD. THIS KEPT REPEATING. *TR

Power Train
Filed Sep 28, 2014148,000 milesGA

I HAD THE RECENT STEERING RECALL DONE, NEVER HAD AN ISSUE. WAS OUT OF TOWN AND THEN STARTED THE CAR AND THE WRENCH LIGHT WAS ON. I WENT TO THE FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. IN LESS THAN A WEEK NOW WHEN SLOWING DOWN TO MAKE A TURN THE CAR HAS CUTOFF ONCE AND THE NEXT DAY HAD NO PICKUP AFTER MAKING A TURN. I DO NOT KNOW IF ITS RELATED TO THE PAST RECALLS ON THE THROTTLE BODY OR NOT. *TR

Vehicle Speed Control
Filed Sep 26, 2014102,500 milesIN

VEHICLE HAS HAD ISSUES WITH THE DASHBOARD GAUGES LOCKING UP WHILE DRIVING, TOOK TO FORD DEALERSHIP AND THEY COULD NOT IDENTIFY CAUSE OF ISSUE. IF I HIT THE DASH IT GAUGES WOULD START TO WORK AGAIN. WHEN GAUGES WERE NOT WORKING, A/C WOULD STOP WORKING AS WELL. MOST CONCERNING IS THE LAST TWO DAYS MY CAR HAS STOPPED ACCELERATING WHILE DRIVING IT, I CAN PUT THE GAS ALL THE WAY TO THE FLOOR AND IT STILL WON'T ACCELERATE. DURING THAT TIME A/C STOPS BLOWING COOL AIR AND IF I APPLY MY BRAKES THE ENTIRE CAR WILL START TO SHAKE AS IF IT IS GOING TO DIE. I TURN OFF THE CAR AND RESTART IT AND IT RUNS FINE, HOWEVER IT DOES TAKE A SEC LONGER TO TURN OVER WHEN I START IT AT THAT POINT. I AM TAKING IT TO HAVE IT LOOKED AT TODAY. I HAVE HAD MULTIPLE REPAIRS TO THIS VEHICLE PERTAINING TO THE SENSORS. *TR

Steering
Filed Sep 26, 2014115,000 milesTX

AFTER DRIVING THE CAR THERE WAS AN ABRUPT LOSS OF POWER STEERING. THE STEERING BECAME VERY HARD AND MADE IT DIFFICULT TO TURN. THE PROBLEM PERSISTED THROUGHOUT THE LENGTH THE OF THE TRIP. AFTER SEVERAL START UPS AFTER THE VEHICLE WOULD INITIALLY REGAIN POWER STEERING FOR A SHORT PERIOD OF SAY 1/8 OF A MILE AND IT WOULD REVERT BACK TO THE HARD STEERING. AFTER TAKING THE VEHICLE TO A DEALER, THEY INFORMED ME OF THE ISSUE AND HOW IT IS EXACTLY THE SAME AS A CURRENT RECALL, HOWEVER MY VIN IS NOT ELIGIBLE FOR THAT RECALL. AFTER SPEAKING WITH FORD CUSTOMER SERVICE, I WAS TOLD THE SAME THING. WHILE I AM EXPERIENCING THE SAME PROBLEM AS THE THOUSANDS OF OTHER VEHICLES, MY VEHICLE IS NOT ELIGIBLE FOR THE RECALL SERVICE. *TR

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Sep 24, 201474,000 milesCT

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO OPEN THE LIFTGATE, THE DRIVER SIDE HINGE TO THE LIFTGATE WINDOW FRACTURED DUE TO CORROSION. THE CONTACT INDICATED THAT THE LIFTGATE WINDOW WAS ATTACHED TO THE VEHICLE BY ONLY THE PASSENGER SIDE HINGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 74,000.

Electronic Stability Control (esc)
Filed Sep 21, 2014112,000 milesMO

VEHICLE STALLED ABOUT 2 WEEKS AGO. OIL CHANGE LIGHT AND LOW TIRE PRESSURE LIGHT CAME ON A WEEK LATER. HAD MAINTENANCE DONE A WEEK LATER. I WAS NOT NOTIFIED ABOUT ANY RECALLS. NOTICED THAT THE STEERING WHEEL WAS REALLY LOOSE AFTER ROTATE AND BALANCE WAS DONE. TOOK CAR TO DEALERSHIP AND REPORTED ISSUE WITH STEERING. DEALERSHIP STATED THAT IT MAY NEED ALIGNMENT BUT COULD NOT DO SERVICE UNTIL NEXT WEEK. PUT GAS IN CAR AND VEHICLE STALLED. BATTERY AND OIL LIGHT CAME ON. AFTER A FEW MORE TIMES WAS ABLE TO GET IT STARTED. STALLED AGAIN STALLED AGAIN AT STOP LIGHT. MADE IT TO AUTO PARTS SHOP AND PUT FUEL INJECTION FLUID IN TANK. CAR STALLED. FINALLY STARTED AGAIN. MADE IT TO REPAIR SHOP. DID DIAGNOSTIC TESTS NO CODES REPORTED. THEY EXAMINED THE FUEL AND IT WAS GOOD. THEY GUESSED THAT THE FUEL PUMP MAY NEED REPLACING. I RESEARCHED RECALLS ON MY VIN AND FOUND THAT THERE ARE 2 RECALLS ON THE VEHICLE THAT WERE NEVER PERFORMED. PURCHASED VEHICLE IN MAY. NEVER RECEIVED RECALL NOTICES. REPAIR SHOPS AND DEALERSHIPS ARE NOT CHECKING FOR RECALLS WHEN DIAGNOSING PROBLEMS. *TR

Steering
Filed Sep 21, 2014TX

WHEN START THE VEHICLE I HAD NO POWER STEERING. GOT TO A FRIEND HOUSE WHO LOOK AT THE VEHICLE. AFTER TURN IT ON/OFF POWER STEERING CAME BACK. *TR

Steering
Filed Sep 16, 2014122,000 milesNY

POWER STEERING FAILED WHILE ON THE NJ TURNPIKE GOING ABOUT 70 MPH WITH NO WARNING. MY CAR HAS BEEN IN THE SHOP FOR OVER A WEEK NOW, AND FORD HAS NOT SENT THE PART TO THE DEALER'S REPAIR SHOP WHERE I TOOK THE CAR. I CANNOT GET AN ANSWER OUT OF THE SHOP OR OUT OF FORD. I FILED A COMPLAINT WITH FORD LAST WEEK, BUT NOTHING HAS BEEN DONE SINCE - THEY PROMISED TO EXPEDITE THE CASE, BUT THEY'VE DONE ABSOLUTELY NOTHING. THERE IS A TRACKING NUMBER ON THE PART, BUT IT HAS NOT ARRIVED, NOR HAS ANYONE ATTEMPTED TO GET A REPLACEMENT FOR THE FIRST MISSING PART. I WAS GIVEN A LOANER CAR - A 1999 MERCURY SABLE WITH 130K MILES - WHICH IS VERY SKETCHY. AFTER THE INCIDENT, I LEARNED, VIA MY IPHONE, THAT THIS WAS A RECALL ISSUE AND THAT TURNING THE CAR OFF AND BACK ON WOULD TEMPORARILY FIX THE PROBLEM, WHICH I DID. I NEVER RECEIVED A RECALL NOTICE FROM FORD! *TR

Engine
Filed Sep 7, 201474,000 milesMI

VEHICLE SUDDENLY LOOSES POWER AND IDLES HARD. REPEATEDLY OVER THE PAST MONTH WHEN TRYING TO ACCELERATE FROM A STOP VEHICLE WILL LOOSE ALL ENGINE POWER. THE VEHICLE WILL STILL MOVE FORWARD AS IF IT WAS IN GEAR WITHOUT YOUR FOOT ON THE GAS/BRAKE. I WAS ALMOST T-BONED WHEN TRYING TO MAKE A LEFT TURN IN THE MIDDLE OF AN INTERSECTION AND WHEN I WENT TO ACCELERATE SUDDENLY I HAD NO POWER. I HAVE TO TURN THE ENGINE OFF THEN START THE VEHICLE AGAIN AND IT WILL WORK JUST FINE. THE CHECK ENGINE LIGHT COMES ON ONCE THE VEHICLE LOOSES POWER BUT ONCE YOU TURN THE CAR OFF AND TURN IT BACK ON IT IS GONE. *TR

Fuel/Propulsion System
Filed Sep 6, 201436,100 milesKY

AT 35 MPH AND FOR NO APPARENT REASON, ENGINE STARTED SPUTTERING AND DID NOT RESPOND TO PRESSING ON GAS PEDAL. IN LESS THAN ONE MINUTE THE ENGINE QUIT RUNNING ALTOGETHER. I TURNED OFF IGNITION KEY AND WAITED A FEW SECONDS AND TRIED RESTARTING THE ENGINE. IT RESTARTED AND RAN PROPERLY AFTERWARDS. CALLED LOCAL FORD DEALER AND DESCRIBED PROBLEM AND THEY SAID IT WAS A PROBLEM WITH THE ELECTRONIC THROTTLE BODY - ABOUT AN $800 REPAIR. WENT ON LINE TO RESEARCH PROBLEM AND FOUND OUT THERE ARE TENS OF THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM YET FORD HAS DONE AND IS DOING NOTHING ABOUT IT. MY '09 ESCAPE HAS ONLY A LITTLE OVER 36,000 MILES ON IT. LUCKILY I WASN'T PULLING OUT INTO OR DRIVING IN HEAVY TRAFFIC WHEN THIS THING WENT OUT. I HOPE FORD DOESN'T WAIT UNTIL SOMEONE GETS SERIOUSLY INJURED OR WORSE BEFORE THEY CORRECT & RECALL VEHICLES FOR THIS PROBLEM. FORD SAYS YOU HAVE ENOUGH "POWER" LEFT TO GET OVER TO SAFETY BUT YOU REALLY DON'T. *TR

Power Train
Filed Sep 5, 2014111,937 milesNE

THROTTLE BODY ASSEMBLY SHORTED OUT INTERNALLY,SCAN HAD CODE P2112. ENGINE HAD NO POWER IT STAYED AT IDLE WHILE DRIVING AT 45 MPH IMMEDIATELY SLOWED DOWN TO 2 MPH. *TR

Seat BeltsCrash1 injured
Filed Sep 4, 2014GA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE SAFETY BELT FAILED TO RETRACT CAUSING THE CONTACT TO HIT HER CHEST AGAINST THE STEERING WHEEL AND THE AIR BAGS FAILED TO DEPLOY. ALSO, THE CONTACT STATED THAT AFTER THE CRASH, THE VEHICLE WAS SHIFT INTO THE PARK POSITION AND THE VEHICLE CONTINUED TO MOVE. THE FIRE DEPARTMENT HAD TO PUT WOODEN BLOCKS AROUND THE TIRES IN ORDER TO STOP THE VEHICLE FROM MOVING. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND CONTUSIONS TO THE SPINE, NECK, SHOULDER AND KNEES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Engine
Filed Sep 4, 201498,500 milesFL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT MERGED TO AN EMERGENCY LANE WHERE THE VEHICLE WAS TURN OFF AND AFTER RESTARTING IT RESUME NORMAL FUNCTION. ALSO, THE CONTACT NOTICED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED SLOWLY, THE VEHICLE WOULD LUNGE FORWARD. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A CUSTOMER SATISFACTION PROGRAM NOTIFICATION RELATED TO THE FAILURE THAT THE VEHICLE WAS EXHIBITING. HOWEVER, THE DEALER REFUSED TO PROVIDE THE REPAIRS LISTED SINCE THE FAILURE CODE DID NOT SHOW DURING THE DIAGNOSIS. ALSO, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND EXPLAINED THAT THEY WERE NOT OBLIGATED TO HONOR THE CAMPAIGN UNLESS THE CODES WERE AVAILABLE DURING THE DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 98,500.

Structure › Body
Filed Aug 27, 2014100,000 milesIN

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WATER LEAKED THROUGH THE REAR WINDOW AND UNDERNEATH THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Vehicle Speed Control
Filed Aug 22, 201465,000 milesPA

MY VEHICLE LOST ALL ACCELERATION WHILE DRIVING AT 40MPH, THE WRENCH LIGHT CAME ON. PULLED OVER AND POWERED OFF VEHICLE AND POWERED IT BACK ON (HAD SLIGHT TROUBLE TURNING OVER) CONTINUED ON MY WAY, THE VEHICLE ENDED UP LOOSING ACCELERATION THREE TIMES WHILE DRIVING HOME, WAS ON THE BUSY HIGHWAY DOING 55MPG AT ONE POINT WHEN ALL ACCELERATION WAS LOST AGAIN. WHEN I EXPLAINED THE PROBLEM TO FORD THEY DIDN'T KNOW WHAT WAS THE PROBLEM, THEY ENDED UP REPLACING THE THROTTLE BODY, BUT WHY WASN'T THIS A MANDATORY RECALL WHEN ACCIDENTS COULD HAVE OCCURRED FROM LOSS OF ACCELERATION. *TR

Structure › BodyCrash
Filed Aug 19, 201472,000 milesCA

THERE IS A KNOWN THROTTLE BODY ISSUE WITH THE FORD ESCAPE 2009, WHERE THE TRUCK GOES INTO "LIMP MODE" INDICATED BY AN ILLUMINATED WRENCH. I HAD JUST TAKEN IT IN FOR THIS ISSUE, FORD ONLY DID THE RECALIBRATION AND DID NOT REPLACE THE DEFECTIVE THROTTLE BODY. THE NEXT DAY WHILE IN THE PARKING LOT AT MY WORK, THE VEHICLE WENT INTO "WRENCH MODE" OR "ENHANCED LIMP MODE (SINCE THE RECALIBRATION)" AND LURCHED INTO A CEMENT PILLAR CAUSING SEVERE DAMAGE TO THE FRONT RIGHT SIDE OF MY VEHICLE. DAMAGE WAS ~$5K, RENTAL CAR $500, DEDUCTIBLE $100, HIGHER INSURANCE, STRUCTURAL DAMAGE TO THE VEHICLE (PERMANENT LOSS OF VALUE). *TR

Engine
Filed Aug 18, 201447,000 milesMD

ON JULY 31ST, MY CAR WAS AT A STOP LIGHT, A MINUTE AFTER I PRESSED ON THE GAS PEDAL, MY CAR STALLED (A LIGHT WRENCH ON THE DASHBOARD APPEARED) -IT WOULD MOVE MAYBE 1 MPH BUT I WAS UNABLE TO ACCELERATE ON THE GAS PEDAL. AFTER A MOMENT, THE VEHICLE WAS SHAKING ...I TURNED OFF THE VEHICLE AND TURNED IT BACK ON, EVERYTHING WAS FINE, THE LIGHT WRENCH DISAPPEARED. AFTER 45 MINUTES LATER, ON THE ROAD, THE SAME THING HAPPENED AGAIN AND I HAD TO MOVE TO THE SHOULDER TO PREVENT ANY ACCIDENTS FROM HAPPENING. MADE AN APPOINTMENT WITH CARMAX LESS THAN A WEEK LATER (BECAUSE THAT IS WHERE I PURCHASED THE CAR, HAD IT FOR A YEAR). I WAS ADVISED TO COME BACK IF THE SAME INCIDENT OCCURRED BECAUSE NOTHING HAPPENED SINCE JULY 31ST AND THEY DIDN'T WANT ME TO WASTE MY MONEY IF THEY DID NOT SEE ANYTHING. SINCE THAT APPOINTMENT, THE SAME INCIDENT HAPPENED NUMEROUS TIMES DURING THE WEEK OF AUGUST 3RD-9TH. ON AUG 16TH, THE WRENCH LIGHT APPEARED ALONG WITH THE ENGINE LIGHT, WENT TO MY LOCAL MECHANIC AND HE MENTIONED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. IT WAS CONFIRMED TODAY (AUG. 18TH) WHEN I WENT TO AN UNSCHEDULED APPOINTMENT AT CARMAX (EVEN ON MY WAY THERE, THE LIGHTS CAME BACK ON) THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

Steering › Electric Power Assist System
Filed Aug 12, 2014PA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE RECALL REPAIR WAS DECLINED DUE TO THE CONTACT NOT EXPERIENCING A FAILURE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Unknown or Other
Filed Aug 8, 2014IN

2009 FORD ESCAPE HAS A KNOWN ISSUE WITH RUST FROM THE UNDERBODY AND APPEARS THRU TO THE PAINTED SURFACE, IT CAN ALSO LEAD TO RUST TO THE SHOCK AND UNDER THE UNDERCOATING OF THE VEHICLE. IT WILL LEAD TO ISSUES THAT CAN CAUSE ACCIDENTS . FORD WILL DO NOTHING TO FIX THE KNOWN ISSUE AND IT IS A MANUFACTURING PROBLEM THAT HAS EFFECTED SO MANY VEHICLES. HOPING THIS WILL HELP.

Engine
Filed Aug 7, 2014105,000 milesTX

AFTER FILL-UP, ENGINE WENT INTO LIMP MODE AND VEHICLE WOULD NOT ACCELERATE. FIRST INSTANCE HAPPENED WHILE MY DAUGHTER WAS PULLING OUT INTO TRAFFIC AND RESULTED IN NEAR ACCIDENT. THE ENGINE HAS DONE THIS SEVERAL ADDITIONAL TIMES BUT NOT FOR LONG ENOUGH TO SET THE TROUBLE CODE OR LIGHT. THIS RESULTED IN A DANGEROUS DRIVING SITUATION AND ALL VEHICLES WITH THIS POTENTIAL DEFECT NEED TO BE RECALLED. TOOK TO THE FORD DEALER ON 7/28/14 AND THEY ADVISED ME THEY COULD NOT FIX THE PROBLEM UNLESS THE TROUBLE CODES WERE STORED IN THE PCM. 'THIS IS NOT RIGHT- THEY NEED TO REPAIR BECAUSE THE NHTSA STATES THAT ONLY APPROXIMATELY 50% OF THE VEHICLES WITH THIS PROBLEM HAVE TRIGGERED THE TROUBLE CODES. *TR

Engine
Filed Aug 7, 201467,000 milesWA

CHECK ENGINE LIGHT CAME ON AS WITH THE DRIVE TRAIN LIGHT. HAD COMPUTER READ. SHOWING A P2119 CODE/THROTTLE ACTUATOR CONTROL. NOTE: VEHICLE WAS IN FORD DEALER ON 24 JULY 2014 DUE TO RECALL ISSUED ON PCM. *TR

Engine and Engine Cooling
Filed Aug 6, 201498,000 milesGA

IT LAID OVER AND WAS POWERLESS. IT ALSO WAS SPUTTERING BEFORE THE CAR LAID OVER. *TR

Vehicle Speed Control
Filed Aug 4, 201450,000 milesMI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE BRAKES WERE APPLIED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Service Brakes
Filed Aug 3, 2014PA

EXCESSIVE WEAR ON FRONT BRAKES, REPLACED AT 18,000 MILES AND AGAIN AT 25,000 MILES PLUS NEW CALIPERS. VEHICLE'S CURRENT MILEAGE IS 27,000...STEERS BETTER NOW... DIFFICULTLY INSERTING KEY IN IGNITION UNLESS STEERING IS IN THE LOCK POSITION.. CURRENT PROBLEM. *TR

Structure
Filed Aug 2, 2014CT

THE REAR GLASS HATCH HINGES HAVE COMPLETELY DISINTEGRATED AND MY REAR WINDOW IS READY TO FALL OFF. FORD HAS BASICALLY TOLD ME TO SUCK IT UP AND PAY FOR THE REPAIR. THIS HAS BEEN A CLEAR ISSUE ON FORD SUVS DATING BACK TO AT LEAST 2002. THE VEHICLE IS ONLY 5 YEARS OLD. I AM BEING FORCED TO PAY $260 FOR PARTS AND THEN WHATEVER LABOR MIGHT BE WHEN MY WINDOW IS READY TO COME CRASHING OUT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Ford Escape → · Every Escape year → · How the figures are calculated →