2009 Ford Escape complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE VEHICLE REQUIRED EXTRA FORCE TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING MODULE SOFTWARE NEEDED TO BE SERVICED OR UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

PLEASE SEE THIS CLIP ON YOUTUBE THAT EXPLAINS OUR ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=UCUSQJ3-EVK MY VEHICLE, WITHOUT WARNING WILL LOSE POWER AND THE WRENCH LIGHT APPEARS. SAME THING, MECHANIC HAS NO CLUE. WHY CAN'T FORD FIGURE THIS OUT. IT'S DANGEROUS. MY WIFE HAS STALLED SEVERAL TIMES IN TRAFFIC. WHAT CAN BE DONE? THANK YOU! *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

THE POWER STEERING STOPPED WORKING WHILE DRIVING ON A CITY STREET. I WAS TURNING INTO A SHOPPING MALL AND THERE WAS SUDDENLY NO WAY I COULD STEER THIS CAR. IT IS DANGEROUS TO TRY DRIVING THE VEHICLE. YOU CANNOT TURN IT WITHOUT BRUTE FORCE AND IT IS IMPOSSIBLE TO STEER AT SLOW SPEEDS. IT IS DEFINITELY A SAFETY ISSUE. THE PROBLEM IS A TORQUE SENSOR WHICH WHEN IT GOES OUT, THE ENTIRE STEERING COLUMN MUST BE REPLACED TO THE TUNE OF $1500. FORD SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE BEFORE TOO MANY OWNERS END UP IN CRASHES.

WHILE MOVING LOSE BRAKES, BRAKES GO TO FLOOR. CHANGED BRAKE MASTER CYLINDER AND IT IS STILL DOING IT.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MOTOR MOUNTS MAY HAVE PREMATURELY FRACTURED AND MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

MY 2009 FORD ESCAPE, STALLS WITH OUT ANY WARNING, THE ENGINE STILL RUNS BUT THERE IS NO CONTROL OVER THE ENGINE RPM. THIS HAS HAPPENED SEVERAL TIMES, WHILE TRAVELING ON STATE HWY AND COUNTY ROADS. EACH TIME YOU COULD GAIN CONTROL, BY SHUTTING ENGINE OFF AND RESTARTING. SINCE THIS IS THE FAMILY CAR IT HAS BEEN PARKED. IT IS UNSAFE TO DRIVE IF STALLS ON BUSY CITY STREET OR MAJOR FREEWAY.

ON SEVERAL OCCASIONS, EITHER WHILE STOPPED OR DURING ACCELERATION AFTER A STOP THE ENGINE STALLS. SOMETIMES ON CITY STREETS AND TWICE ON A FREEWAY ONRAMP WAITING FOR THE METERING LIGHT. THE DEALER HAS SAID ON NUMEROUS OCCASIONS THAT THEY CAN'T "REPRODUCE" THE PROBLEM SO THERE IS NOTHING THEY CAN DO.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE HINGES OF THE REAR WINDOW DISINTEGRATED AND CAUSED THE GLASS TO BECOME UNSTABLE IN THE VEHICLE. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

WRENCH LIGHT KEEP COMING ON IN MOTION

2009 FORD ESCAPE LIFTGATE GLASS HINGES HAVE EXCESSIVE CORROSION AND THE RIGHT HINGE HAS BROKEN OFF AND CRUMBLED AT THE CENTER OF THE HINGE. THIS OCCURRED AT 150,000 MILES. THIS OCCURRED WHEN ABOUT TO DRIVE OFF AFTER LEAVING A SHOPPING PLAZA. THE WINDOW THEN IS ONLY SUPPORTED BY ONE HINGE, AND THE LIFT SUPPORT BARS.

ELECTRONIC THROTTLE BODY IS MALFUNCTIONING CAUSING VEHICLE TO NOT SHIFT PROPERLY AND CAUSING THE VEHICLE. THIS HAS HAPPENED ON THE FREEWAY OUT OF THE BLUE AND ALMOST CAUSED AN ACCIDENT. WHEN THE VEHICLE IS SHUT OFF THE LIGHT GOES OUT AND COMES BACK ON WHILE DRIVING SOMETIMES SAME DAY, SOMETIMES A COUPLE DAYS LATER. UNLESS THE LIGHT IS ON THE CODE CANNOT BE OBTAINED.

TAKATA RECALL WHILE DRIVING ON THE HIGHWAY AT 60 MPH, MY 09 FORD ESCAPE COMPLETELY SLOWED DOWN ON ME. I PUSHED ON THE GAS TO MAKE THE CAR SPEED BACK UP BUT WAS UNABLE TO. I WENT FROM 60 TO 30 MPH IN A VERY SHORT AMOUNT OF TIME. I WAS LUCKILY COMING UP TO A SPEED ZONE OF 45 MPH, BUT I COASTED UNTIL I WAS ABLE TO TURN OFF THE HIGHWAY. I CAME TO A COMPLETE STOP AND MY RPM CONTINUED GOING UP AND DOWN. I EVENTUALLY TURNED OFF THE VEHICLE AND LET IT SIT FOR A MINUTE. I THEN TURNED IT BACK ON AND DROVE UNDER 45 MPH THE REST OF THE WAY HOME. IT WAS VERY SCARY AS I HAD MY TWO CHILDREN IN THE CAR.

MY FORD ESCAPE HAS INTERMITTENT STALLING OR SEEMS LIKE LOSS OF POWER, CAR WILL STAY ON BUT SEEM LIKE IT WANTS TO STALL. IF TRYING TO GIVE IT GAS IT DOES NOT RESPOND. ONCE TURNED OFF AND THEN ON AGAIN IT WORKS LIKE NORMAL UNTIL IT HAPPENS AGAIN. IT CAN HAPPEN AT TAKE OFF OR WHILE ON THE FREEWAY GOING WITH THE SPEED OF TRAFFIC ALL OF A SUDDEN. AT FIRST I THOUGHT IT WAS NOTHING BUT AS TIME HAS PASSED IT HAS BECOME MORE REGULAR AND NOW I AM HAVING TO GET IT REPAIRED.

WRENCH LIGHT ILLUMINATED ON INSTRUMENT CLUSTER AND VEHICLE WENT INTO "LIMP MODE", AND COULD NOT MAINTAIN SPEED ABOVE 20 MPH. THIS OCCURRED WHILE DRIVING AT FREEWAY SPEEDS AND WAS VERY CONCERNING. I DROVE HOME IN THE RIGHT HAND LANE, WITH HAZARDS ON, ALONG BACK ROADS TO AVOID INTERSTATE SPEEDS. CAR ACTUALLY DROPPED TO LESS THAN 10 MPH WHILE DRIVING UP HILL. TOOK IT TO MY DEALER WHO CONFIRMED THAT THE THROTTLE BODY WAS BAD. THEY SAID THAT FORD WOULD NOT COVER THE COSTS, ESTIMATED AT $400.

THE POWER STEERING SUDDENLY STOPPED WORKING. IT DID NOT WORK FOR OVER 2 HOURS. AFTER STOPPING AND TURNING OFF THE CAR FOR 5 MIN., THE POWER STEERING BEGAN WORKING AGAIN.

WAS DRIVING AT APPROXIMATELY 20-25 MPH, SLOWING DOWN WHEN CAR LOST POWER. WRENCH LIGHT CAME ON FIRST TIME THIS HAPPENED. PRESSING ACCELERATOR DID NOTHING. CAR CONTINUED TO SLOW DOWN TO A STOP WITH CAR STILL RUNNING, ALBEIT HESITATING AND "IDLING ROUGH". TURNED CAR OFF AND BACK ON. CAR STARTED BACK UP AND RAN OK BUT DID THE SAME THING THE NEXT DAY, BUT THIS TIME THE WRENCH LIGHT DID NOT COME ON. ONLINE RESEARCH INDICATED IT WAS LIKELY THE THROTTLE BODY, WHICH HAD POTENTIAL FOR DANGEROUS SITUATIONS, CITING POSSIBLE SUDDEN DECELERATION. SO I TOOK THE CAR TO A LOCAL FORD DEALER TO FIX IT, BUT THEY DID NOT FIX IT. INSTEAD THEY "FIXED" A DIFFERENT CODE THEY SAID SHOWED UP ON THE COMPUTER AND DID NOT EVEN ADDRESS THE THROTTLE BODY ISSUE. THE SAME THING HAPPENED TWO DAYS LATER BUT, AGAIN, NO LIGHTS CAME ON. THE THIRD TIME IT HAPPENED, THE SAME THING OCCURRED TWICE WITHIN 2 MILES. APPARENTLY IT'S STILL THE THROTTLE BODY I ASKED THE DEALERSHIP TO FIX A MONTH AGO THAT THEY DID NOT FIX. SO NOW I'M OUT $600 TO THE DEALERSHIP, AND THE PROBLEM IS STILL NOT FIXED. ON ALL OCCASIONS, THE CAR WAS BEING DRIVEN ON SIDE CITY STREETS AT A FAIRLY SLOW RATE OF SPEED, NOT EXCEEDING 25 MPH. AND FORTUNATELY TRAFFIC WAS CLEAR SO I COULD PULL OFF TO THE SIDE OF THE ROAD TO GET THE CAR RE-STARTED SAFELY.

NO WARNING THAT SOMETHING WAS WRONG. WAS TOLD IT COULD HAVE HAPPENED ON THE HIGHWAY AT A HIGH RATE OF SPEED. WHICH WOULD HAVE MADE IT IMPOSSIBLE TO STEER AND COULD HAVE CAUSED LIFE THREATENING INJURY OF POSSIBLY DEATH. THE CAR WAS PARKED ON FRIDAY, SAT OVER THE WEEKEND AND WHEN I WENT IN TO START IT ON MONDAY AND DRIVE IT TO WORK THE STEERING WHEEL WAS HARD TO MOVE AND THE TIRES STAYED STATIONARY. TOWED IT TO THE DEALER AND WAS TOLD THE STEERING COLUMN BROKE AND NEEDED TO BE REPLACED AND IT WASN'T UNDER WARRANTY ANYMORE AND THE RECALL THAT IS OUT THERE WAS NOT APPLICABLE FOR THIS SPECIFIC PROBLEM WITH THE STEERING COLUMN. THEY DEALER SAID IT WOULD COST APPROX $1,400.00 TO REPLACE THE STEERING COLUMN. IT WAS NEVER IN AN ACCIDENT AND WAS NEVER PART OF THEFT. IT IS 9 YEARS OLD, NEVER TOWED ANYTHING AND NOT DRIVEN HARD.

CAR LOST POWER AND WAS ONLY ABLE TO CHUG HOME. NOT ABLE TO DRIVE UP HILL. CAR WAS DRIVING AT ABOUT 40 MPH WHEN SUDDENLY LOST THROTTLE RESPONSE A CHECK OF ENGINE CODE SHOWS THROTLE CLOSED

RADIATOR FAN IS CONSTANTLY RUNNING AT HIGH SPEED EVEN WHEN ENGINE IS COLD. WHEN TURNING ON THE AC FOR THE FIRST TIME THIS YEAR A CLOUD OF SOMETHING CAME OUT OF THE VENTS WHICH STARTLED THE DRIVER AND COULD HAVE CAUSED AN ACCIDENT IF IN A CONGESTED AREA. AC IS NOW BLOWING WARN AIR ONLY. THIS SAME ISSUE IS NOTED NUMEROUS TIMES IN ONLINE FORUMS FROM OTHER 2008 - 2011 FORD ESCAPE OWNERS.

JUST DRIVING NORMALLY AND CAR STALLS OUT--SUPPOSEDLY A FAILED THROTTLE BODY.

THE VEHICLE HAS BEEN LEAKING FUEL SINCE FEB. 2016 THE ENGINE LIGHT CAME ON AND I'VE REPLACED THE EVAP. CANISTER DUE TO THE LEAK, THE SEAL WITH IT AS WELL, AND THE CANISTER PURGE VALVE. ALL THIS WORK WAS DONE AT 2 DIFFERENT FORD DEALERSHIPS. I WAS STILL LEAKING FUEL AND WROTE TO FORD WHO TOLD ME TO TAKE IT TO THE DEALERSHIP AND THEY WOULD FIX IT GRATIS. AT THE DEALERSHIP THEY TOLD ME IT WAS THE GASKET GOING INTO THE TANK AND THAT "SHOULD" TAKE CARE OF THE PROBLEM. IT DIDN'T. GAS FUMES STILL FILLED MY CAR, AND LEAKED GAS ALL OVER THE GROUND WHEREVER I DROVE OR PARKED. I RETURNED TO THE DEALERSHIP AND TOLD THEM I WAS STILL LEAKING FUEL, BUT NO ENGINE LIGHT AS IN THE LAST VISIT. THEY COULD SMELL IT AND SEE IT HAD SOAKED THE REAR END OF MY VEHICLE. THIS TIME THE MECHANIC TOLD ME THERE IS A PLASTIC RING AROUND THE TOP OF THE TANK THAT WAS CRACKED AND I WOULD HAVE TO REPLACE THE WHOLE TANK AND SYSTEM FOR APPROXIMATELY $1000 ADDITIONAL ON TOP OF WHAT I HAD ALREADY REPLACED. I ASKED HIM HOW ALL THESE MECHANICS COULD MISS THIS?? AND HOW CAN IT CRACK IF IT'S SO TIGHT IN THERE UNLESS THE VEHICLE HAD BEEN IN AN ACCIDENT OR IS THERE A DESIGN FLAW, OR A FAILURE OF THE PART ITSELF BECAUSE OF SOME PROBLEM IN MANUFACTURING. THE CAR LEAKS WHILE PARKED, IN MOTION, AND FILLS WITH GAS FUMES. I AM TERRIFIED I MAY HIT A POT HOLE AND BLOW UP. MYSELF I DON'T MIND, BUT I HAVE MY 2YO GRANDSON WITH ME AND THAT IS JUST SCARY AS ALL GET OUT. AND THERE IS NO ENGINE LIGHT THAT COMES ON FOR THIS. HE TELLS ME

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

WHILE DRIVING THE ESCAPE THE STEERING WHEEL JUST LOCKS UP IN THE MIDDLE OF DRIVING. I HAVE TO GET THE ESCAPE TO THE SIDE OF THE ROAD AND SHUT IT OFF AND RESTART TO GET THE STEERING WHEEL TO UNLOCK. HAVE TAKEN IT TO A FORD DEALERSHIP AND THEY SAY IT'S NOT ON RECALL SO THEY CANT FIX IT. THEY DID CLEAN THE WIRES AND SAID IT SHOULD BE FINE, BUT IT STILL DID IT AGAIN.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ELECTRIC POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

POWER STEERING SUDDENLY QUIT WORKING WHILE DRIVING! AFTER RESEARCHING ISSUE ON INTERNET, ESCAPES HAVE HAD SEVERAL RECALLS ON DIFFERENT MODEL YEARS INVOLVING STEERING., BUT NOT MY 2009. IT IS OBVIOUS THE PROBLEMS WITH THE STEERING HAS BEEN GOING ON MANY YEARS BUT FORD HAS NOT CORRECTED. IF MY SON HAD BEEN DRIVING WHEN IT WENT OUT, I SHIVER TO THINK WHAT MAY HAVE BEEN THE OUTCOME. STEERING ISSUES ARE VERY SERIOUS SAFETY PROBLEMS. COME ON FORD FIX THE ESCAPES ISSUES.

STEERING WHEEL BEGAN SHAKING WHILE THE VEHICLE WAS STOPPED AND AT LOW SPEEDS WHILE DRIVING IN RUSH HOUR TRAFFIC. THE SHAKING STOPPED FOR 1 DAY - THEN BEGAN AGAIN. TWO DAYS FOLLOWING THE DASHBOARD SENSOR READ - POWER STEERING ASSIST FAULT. POWER STEERING FAILED AT THIS TIME. I CONTACTED FORD - AS I BELIEVE THIS TO BE DIRECTLY RELATED TO A LARGE RECALL 14S05 1.3M VEHICLES. FORD COURTESY CAS9191445. FORD HAS DENIED THIS IS RELATED TO THE RECALL - ADVISING THIS VEHICLE VIN DOES NOT MATCH THE REFERENCED VIN'S- HOWEVER I AM EXPERIENCING THE NOTED ISSUES. WHAT ASSISTANCE CAN THE NHTSA PROVIDE ADDING THIS VEHICLE INTO THE RECALL. I CONTACTED LOCAL FORD DEALERSHIPS IN HOPE OF RECEIVING ASSISTANCE/GUIDANCE - THIS ALSO WAS UNSUCCESSFUL. FORD HAS REFERENCED TSB NO. 14-0016

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING COLUMN SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COLUMN ASSEMBLY STEERING WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,457.

WHILE DRIVING VEHICLE NORMALLY, ALL OF THE SUDDEN WITHOUT WARNING THE WRENCH INDICATOR WARNING LIGHT TURNS ON, AND THERE'S IMMEDIATE LOSS OF POWER. MOTOR BEGINS TO STRUGGLE, AND THERE IS NO RESPONSE WHEN HITTING THE GAS PEDAL. STRUGGLES TO EVEN MAKE IT TO GETTING TO THE SIDE OF THE ROAD TO AVOID TRAFFIC ACCIDENT. AFTER TURNING OFF VEHICLE, WAITING A COUPLE OF MINUTES, THEN RESTARTING VEHICLE, IT WILL DRIVE NORMALLY AGAIN, & THE WRENCH LIGHT IS NO LONGER THERE. HOWEVER, THIS SCENARIO KEEPS OCCURRING. IT STARTED HAPPENING ABOUT ONCE A WEEK, THEN A COUPLE OF TIMES A WEEK, & THEN TO SEVERAL TIMES IN A SINGLE DAY.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 30 MPH, THE LIFTGATE WINDOW DETACHED AND FELL TO THE GROUND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE WINDOW HINGES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING ABILITY SEIZED. THE DEALER DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A RECALL FOR THE POWER STEERING BACK IN AUGUST OF 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

I HAD MY EVAP CANISTER LEAK WHICH I PAID TO HAVE REPLACED APPROXIMATELY 100 MILES AGO ON THIS VEHICLE DUE TO A GAS LEAK. NOW I'VE BEEN TOLD THEY HAVE TO REPLACE THE SEAL BECAUSE IT IS LEAKING FUEL AROUND THIS EVAP CANISTER AND IT'S A "CLOSED" SYSTEM. THEY CLAIM THE SEAL BLEW BECAUSE OF THE SYSTEM WHEN THEY PUT IN THE NEW EVAP CANISTER. THEY OFFERED TO DO THIS FOR AN ADDITIONAL $178.60 AT FORD'S QUICK LANE SERVICE. WHEN THEY REPLACED THE EVAP CANISTER WHY DIDN'T THEY REDO THE SEAL THEN? THEY CLAIM IT DIDN'T SHOW ON THE CODES IN THE COMPUTER. YET THE GAS SMELL NEVER WENT AWAY AND I FOUND GAS UNDER MY VEHICLE EVERYDAY FROM BEFORE AND SINCE THE "REPAIR" OF THE EVAP CANISTER. I WAS AWAY AND WHEN I RETURNED I CALLED THEM AND TOOK IT IN AND THAT'S WHEN I WAS GIVEN THIS INFORMATION. THEY ALSO TELL ME OTHER INTERNAL SEALS CAN ALSO GO WHEN THEY CHANGE THIS EVAP CANISTER. I GET THE "PRIVILEGE" OF PAYING THEM EACH TIME THEY DO A REPAIR TWICE! ONE FOR WHATEVER THEY REPLACED THE EVAP CANISTER WHICH THEY SWEAR WAS THE ONLY PROBLEM AND THEN WHEN IT DIDN'T RESEAL THE SYSTEM THE SEAL BLEW. I FIND IT VERY HARD TO BELIEVE THEY COULDN'T HAVE SEEN OR KNOWN ABOUT THIS SEAL FROM THIS HAPPENING BEFORE. AND EVEN IF THEY DIDN'T OR COULDN'T, WHY WASN'T THE SEAL REPLACED AS A PRECAUTION TO THEIR SEALED SYSTEM. MY VEHICLE IS A 2009 FORD ESCAPE, AND IT HAS BEEN IN THEIR SHOP FOR MORE REPAIRS THAN I CARE TO REMEMBER. EVERY TIME THEY FIX ONE PROBLEM ANOTHER ONE MIRACULOUSLY APPEARS WITHIN 100 MILES OR SO.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING INSTRUMENT CLUSTER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V824000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,414.

HAVING PROBLEMS STARTING VEHICLE. MUST PUSH KEY IN VERY HARD, SO MUCH SO THAT YOUR HAND WILL HURT, IN ORDER FOR IT TO START. SOMETIMES IT STARTS, SOMETIMES IT WON'T. HAS LEFT MY FAMILY STRANDED ON MORE THAN ONE OCCASION. ACTS LIKE YOU CAN'T PUSH IN KEY IN FAR ENOUGH TO MAKE IT START. SITTING UNDER MY CARPORT NOW, UNABLE TO START AND UNABLE TO PAY THE $500.00 PLUS REPAIR COST. NOT VERY HAPPY RIGHT NOW!

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 30 MPH, THE ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,300. UPDATED 04/14/16*LJ *CN

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 61,500.... UPDATED 04/11/16 *BF THE DEALER REPLACED THE ENTIRE STEERING COLUMN. UPDATED 04/20/16.*JB

BEFORE 6/18/15 RANDOMLY WHILE DRIVING ANY SPEED MY VEHICLE HAD A WRENCH WARNING LIGHT ILLUMINATE AND LOSES COMPLETE POWER ALONG WITH STEERING, THE CAR SHUTS OFF COMPLETELY YOU HAVE TO TURN IGNITION OFF AND RESTART. IT WOULD RUN FINE FOR SEVERAL DAYS AND THEN RANDOMLY HAPPEN AGAIN OR POSSIBLY MULTIPLE TIMES IN A DAY. 6/17/15 - I BROUGHT VEHICLE TO FORD DEALERSHIP TO FIX RECALL (13N03) ' TECH REPLACED THROTTLE BODY FOR THIS CORRECTION. AT THE SAME TIME THEY ALSO PERFORMED A RECALL (14S05) ' TECH REPROGRAMMED PSCM FOR CORRECTION. 11/24/15 ' WAS DRIVING MY VEHICLE WHEN THE WRENCH LIGHT CAME ON AGAIN AND THE WHOLE STEERING COLUMN FROZE UP. HAD TO STOP AND TURN VEHICLE OFF IN TRAFFIC AND BACK ON. NO CORRECTION TO PROBLEM THE VEHICLE WAS IMMEDIATELY BROUGHT BACK TO FORD DEALERSHIP. 11/25/15 ' I WAS TOLD THE TORQUE SENSOR NEEDS REPLACED. I ADVISED THEM THE RECALL WAS NOT PROPERLY FIXED THE FIRST TIME. I WAS INFORMED THAT PART IS NOT UNDER WARRANTY ACCORDING TO FORD SERVICE CITE. 11/27/15 ' THE TORQUE SENSOR AS INDICATED ON THEIR DIAGNOSTIC TESTING AND REPLACEMENT OF THIS PART FAILED TO FIX THE PROBLEM WITH THE STEERING BEING LOCKED UP. SERVICE TECH CONTACTED FORD HOTLINE TO TRY AND FIGURE OUT WHY THE PROBLEM WAS NOT ADDRESSED WITH REPLACEMENT OF THE PART THAT INDICATED AS THE ISSUE. 11/30/15 ' FORD SERVICE TECHNICIANS HAD TO WORK WITH FORD HOTLINE TO TROUBLESHOOT VEHICLE. THEY SAID NOW MY WHOLE STEERING COLUMN WOULD NEED REPLACEMENT. FORD SAID I NEEDED TO PAY FOR BOTH PARTS (WHICH DI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

JUNTA COVER VLVULA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE POWER STEERING FAILED. THE FAILURE OCCURRED AFTER THE REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR WHICH IT WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

I TOOK MY FORD ESCAPE INTO FORD TO GET THE STEERING RECALL DONE AND THEY REPROGRAMMED IT AND 2 WEEKS AFTER THE STEERING BECAME WORSE SO I TOOK IT BACK INTO FORD AND THEY ARE NOW TELL ME THAT THE STEERING COLUMN NEEDS TO BE REPLACED AND THAT WAS PART OF THE RECALL AND WILL NOT DO ANYTHING ABOUT IT RECALL NUMBER 14S05 THEY STEERING WHEEL IS JERKING UNCONTROLLABLE AND ALL OVER THE ROAD THE WHEEL JERKS ALL THE TIME

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE WINDSHIELD WAS BLURRY AND UNABLE TO VIEW THE ROAD. THE CONTACT MENTIONED THAT HE FELT THAT THE FAILURE WAS DUE TO THE LAMINATE BEING EXPOSED AND THAT THE FAILURE WORSENED WITH DIRECT SUNLIGHT. IN ADDITION , THE FAILURE WORSENED WHEN DRIVING AT NIGHT AND THE HEADLIGHTS OF ANOTHER VEHICLE ENCOUNTERED THE WINDSHIELD. THE CONTACT WAS A CERTIFIED MECHANIC, WHO DIAGNOSED THAT THE LAMINATE WAS COMING LOOSE FROM THE WINDSHIELD AND THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

WHILE DRIVING MY POWER STEERING LOCKED, MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. I MANAGED TO PULL OVER STOP THE VEHICLE AND RESTART THE VEHICLE AT WHICH TIME THE SYMPTOMS WENT AWAY BUT HAPPENED AGAIN WHEN I STOPPED THE VEHICLE AND RESTARTED TO DRIVE HOME.

SIGNIFICANT VIBRATION IN THE STEERING WHEEL AND INTERMITTENT LOSS OF POWER STEERING. ALTHOUGH THE VEHICLE WAS COVERED BY RECALL 14S05, FORD IS UNWILLING TO REPLACE THE TORQUE SENSOR BECAUSE THEY "REPROGRAMMED" IT AND CLOSED OUT THE RECALL IN AUGUST 2014, WHICH THEY CLAIM FIXED THE PROBLEM. OBVIOUSLY, IT DID NOT FIX THE PROBLEM.

I RECEIVED A RECALL NOTICE NUMBER 14S05 INVOLVING THE POWER STEERING, I TOOK THE CAR INTO BRIAN MOTORS IN EVERETT WASHINGTON ON DECEMBER 16, 2015. RECALL WAS TAKEN CARE. I HAD NO PROBLEM PRIOR TAKING IT INTO THE DEALER. APPROXIMATELY 2 WEEKS LATER I EXPERIENCED PROBLEMS WITH THE STEERING. I RETURNED THE VEHICLE TO BRIAN MOTORS IN EVERETT WASHINGTON AND WAS TOLD THAT THE POWER STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THIS WAS ONE OF THE REPAIR OPTIONS LISTED IN THE RECALL. I WAS THEN INFORMED THAT FORD HAD CLOSED THE RECALL AND THE PRICE OF THE REPAIR WOULD BE APPROXIMATELY 1500$ . AFTER CALLING FORD COSTUMER SERVICE IN DEARBORN AND BEING TOLD AGAIN THAT I WOULD BE RESPONSIBLE FOR THE REPAIR BECAUSE THE RECALL HAD BEEN CLOSED. I HAVE SINCE FOUND OUT THAT MANY OWNERS OF THIS YEAR AND MODEL ESCAPE HAVE EXPERIENCED IDENTICAL PROBLEMS AND RECEIVED THE SAME RESPONSE FROM FORD. I BELIEVE THAT THERE IS A DEFECT IN THE POWER STEERING COLUMN ON 2009 FORD ESCAPES AND IT IS FORDS RESPONSIBILITY TO CORRECT THE PROBLEM. I BELIEVE THAT THIS COULD POSE A RISK OF ACCIDENT TO ANYONE DRIVING THIS CAR AND THAT FORD NEEDS TO ADDRESS THIS IMMEDIATELY.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE DRIVER WAS MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ON JANUARY 18, 2016 I PAID $2,829.78 FOR BRAKE REPAIRS ON OUR 2009 FORD ESCAPE (V6 / 2-WHEEL DRIVE, WITH 136,221 MILES ON THE ODOMETER). THE BRAKE REPAIRS WERE REQUIRED BECAUSE OF A FAILURE IN BOTH THE ABS BRAKING MODULE AND THE BRAKE MASTER CYLINDER (PLEASE SEE ATTACHED INVOICE FROM CORNERSTONE FORD), WHICH CAUSED THE BRAKE PEDAL TO SINK TO THE FLOOR WHEN BRAKES WERE APPLIED. I COULD NOT BELIEVE THAT FORD HAD NOT ISSUED A RECALL ON THE VEHICLE, ESPECIALLY WHEN 2 MAJOR BRAKE SYSTEM PARTS FAILED AT THE SAME TIME (I WAS TOLD BY CORNERSTONE FORD THAT THEY HAD SEEN THIS PROBLEM BEFORE IN THE ESCAPES, AND REPLACING ONLY THE MASTER CYLINDER WOULD NOT FIX THE PROBLEM, BECAUSE THERE WAS FLUID BLOW-BY PAST THE SEALS IN BOTH PARTS). WITHOUT THE BRAKE SYSTEM FIX THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE, ESPECIALLY IN BIG LAKE, MINNESOTA WINTER WEATHER CONDITIONS (WHERE I WAS DRIVING THE VEHICLE AT THE TIME OF THE BRAKE FAILURE). IF I HAD NOT HAD THE BRAKES FIXED WHEN I DID, BOTH MY LIFE AND THE LIVES OF OTHERS COULD HAVE BEEN AFFECTED IN A CHAIN REACTION COLLISION I HAD ON THE INTERSTATE THE NEXT MORNING, AFTER I HAD PICKED THE VEHICLE UP FROM REPAIRS. ABOUT 6:20 AM ON JANUARY 19, 2016 I WAS TRAVELING SOUTHBOUND ON I-94 WHEN TRAFFIC CAME TO AN ABRUPT STOP. I HAD TO IMMEDIATELY HIT MY BRAKES AS OTHERS IN FRONT OF ME ALSO DID. THE PERSON BEHIND ME STOPPED IN TIME, BUT THE PERSON BEHIND HIM DID NOT AND IN TURN HIT HIM AND PUSHED HIM INTO THE BACK OF MY VEHICLE. BOTH VEHICLES BEHIND ME HAD

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,674.

MY 2009 FORD ESCAPE ON JAN 29,2016 WENT TO DEALER FOR OIL CHANGE SERVICE MAN TURNED KEY FOR MILEAGE A MESSAGE READ POWER STEERING ASSIST FAULT HE SAID I WONDER WHY THIS IS SHOWING? HE FIDDLED WITH A FEW BUTTONS AND DISMISSED IT. LEFT CAR FOR OIL CHANGE RETURNED PICKED UP WENT TO APT. FOR FRONT BRAKES AND TIRE ROTATION LEFT DRIVING ABOUT 10 MILES PER HOUR SUDDENLY FELT A SHAKING IN STEERING WHEEL THEN LOSS OF POWER STEERING NEARLY RAN INTO A CURB GOT CONTROL DROVE TO NEAR AUTO STORE LOOKED FOR FLUID STICK WAS NOT ONE, WENT BACK TO DEALERSHIP TOLD THEM MY POWER STEERING JUST WENT OUT? THEY SAID WE NEVER HEARD OF THIS BEFORE? ANOTHER SERVICE MAN CAME LISTENED SAID HE HAD A TRUCK IN A MONTH AGO SAME THING COST CUSTOMER $1500 I WAS SHOCKED LEFT WENT HOME MY WIFE SUGGESTED I GO TO A AUTO MECHANIC A BLOCK FROM US I DID HE DID RESEARCH WHILE I WAS THERE, HE FOUND A RECALL IN 2014 FOR 2008-2011 FORD ESCAPES FOR POWER STEERING LOSS. I WENT BACK TO DEARLERSHIP TOOK THE PRINT OUT OF SAFETY RECALL THEY DID SOMETHING ON THEIR COMPUTER FOUND THEY HAD DONE A COMPUTER REPROGRAMING IN AUG 2014 AND SORRY THE RECALL FOR US WAS CLOSED. I DID NOT RECEIVE A LETTER BUT THE SERVICE DEPT IN AUG 2014 WHEN HAVING A REGULAR OIL CHANGE THEY PERFORMED THIS REPROGRAMMING FOR THIS RECALL WHICH AFTER NOW LEAVES ME UNABLE TO GET HELP. THEY RECENTLY EXPLAINED SINCE THEY DID THEIR DUTY AT THAT TIME AND FOUND NOTHING THAN THAT CLOSED THE SAFETY RECALL FOR OUR FAULTY POWER STEERING NOW GONE. I ASKED THEM WHAT IF Y

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND BECAME INOPERABLE WHILE THE POWER STEERING ASSIST LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.