Page 17 of 34 · complaints 801–850 of 1,693

2009 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Dec 20, 2016130,000 milesNY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/15/17*LJ *CN

Steering
Filed Dec 20, 2016150,000 milesMS

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE MAKING A TURN, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE POWER STEERING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

Steering
Filed Dec 19, 201687,000 milesIA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Steering
Filed Dec 19, 201678,000 milesVT

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

Steering
Filed Dec 16, 2016150,000 milesOH

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON A SEPARATE OCCASION WHILE DRIVING AND THE STEERING WHEEL SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE; HOWEVER, THE STEERING WHEEL WAS STILL DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO GET THE VEHICLE BACK HOME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Service Brakes
Filed Dec 15, 2016100,000 milesAR

BRAKES BEGAN GOING ALL THE WAY TO THE FLOOR BEFORE STOPPING VEHICLE. HAD THE MAIN MASTER CYLINDER REPLACED TO THE TUNE OF $307.63, BUT THE PROBLEM HAS NOT BEEN SOLVED. WHY HASN'T THERE BEEN A RECALL? MANY OTHERS ARE OBVIOUSLY HAVING THIS PROBLEM. *TR

Electrical SystemCrash8 injured
Filed Dec 15, 201612,000 milesMI

TAKATA RECALL I WAS DRIVING IN THE FAR LEFT LANE OF THE FREEWAY ON MY WAY TO WORK AND MY CAR SHUT OFF, SOMETIMES MY CARS DOES NOT START. I HAVE HAD ALTERNATOR, STARTER TESTED, AND THEY ARE GOOD, MY CAMSHAFT SENSOR REPLACED, IGNITION SWITCH REPLACED, SPARK PLUGS REPLACED, I KEEP A GOOD HANDLE ON MAINTENANCE UP, BUT MY CAR SHUTTING OFF WHILE I AM DRIVING AND SOMETIMES DON'T TURN ON AT ALL IS KEEP HAPPENING, MY STEERING WHEEL LOCKS UP, VERY HARD TO TURN, ALL COMPONENTS IN MY CAR DON'T COME ON, GEARS LIGHT POPS ON AND OFF, DASHBOARD LIGHT SOMETIME FLICKERS. I HAVE HAD MY BACK LIGHTS. AND IT CONTINUES TO HAPPEN. *TR

Steering
Filed Dec 13, 201696,300 milesMT

2009 FORD ESCAPE HAS A SENSOR FAILURE AND TURNED OFF POWER STEERING ASSIST WHILE DRIVING AND IN MOTION ON A STREET. THE STEERING SUDDENLY BECAME VERY HARD TO STEER AT A TIME WHEN I DID NOT EXPECT THIS. THERE WAS A RECALL ON THIS FAILURE A FEW YEARS AGO AND THE FAILURE HAS HAPPENED AGAIN. WHY IS FORD HAVE SOFTWARE ISSUES THAT ARE ALLOWED TO TURN OFF CRITICAL SYSTEMS (SAFETY) SUCH AS STEERING BECAUSE OF ANY SENSOR FAILURE. THIS SYSTEM SHOULD FAIL SAFE AND NEVER BE TURNING OFF SYSTEMS SUCH AS STEERING OR BRAKING!!!! THEY SHOULD ONLY BE ALLOWED TO MONITOR OR ASSIST AREAS SUCH AS STEERING OR BRAKING BUT ANY FAILURE SHOULD NEVER TURN OFF THOSE SYSTEMS; IT IS A SERIOUS SAFETY HAZARD WHILE DRIVING!!! *TR

Steering
Filed Dec 5, 2016126,000 milesNC

THE VEHICLE IS LOSING POWER STEERING SUDDENLY WHILE IN THE MIDST OF LEFT HAND TURNS. THE CAR SUDDENLY BEEPS, NO WARNING LIGHT APPEARS, AND FOR 1-2 SECONDS THE STEERING WHEEL FEELS COMPLETELY LOCKED UP. APPARENTLY THIS IS DUE TO A FAILING TORQUE SENSOR, AS THE DEALERSHIP REPORTS THAT IT IS SHOWING CODE B2278. THE FAULTY TORQUE SENSOR IS A KNOWN SAFETY ISSUE WITH FORD ESCAPES, PART OF RECALL 14S05. BUT, RATHER THAN FIX THE PROBLEM (FROM WHAT I CAN TELL THEY FREELY ACKNOWLEDGE THE ORIGINAL TORQUE SENSORS WERE DEFECTIVE, AND THE NEW PARTS ARE OF AN IMPROVED, MORE DURABLE, AND SAFER DESIGN), FORD IS ONLY ISSUING A SOFTWARE UPDATE. APPARENTLY I HAD THIS SOFTWARE UPDATE COMPLETED IN 2014, AND YET HERE I AM WITH THE SAME MECHANICAL SAFETY ISSUE TWO YEARS LATER. THE SOFTWARE UPDATE, AS FAR AS MY RESEARCH REVEALS, DOES NOTHING TO ACTUALLY IMPROVE THE SAFETY OF THE VEHICLE, IT JUST MAKES THE CAR BEEP WHEN IT LOSES POWER STEERING. THERE ARE APPARENTLY 740,878 VEHICLES AFFECTED BY THIS ISSUE, WHICH MEANS NEARLY A MILLION UNSAFE FORD ESCAPES AND MERCURY MARINERS ARE DRIVING AROUND THE COUNTRY WITH DEFECTIVE STEERING CONTROLS THAT COULD FAIL AT ANY POINT MID-TURN. FORD MOTOR COMPANY NEEDS TO ACTUALLY FIX THE PROBLEM (WITH PART REPLACEMENT) BEFORE TOO MANY PEOPLE ARE INJURED OR KILLED! *TR

Steering
Filed Dec 2, 201675,000 milesAR

MY ELECTRONIC ASSISTED POWER STEERING STARTED MALFUNCTIONING IN6/16, IOT WOULD RESET ITSELF SOME AT FIRST BUT BY 7/16 IT TOTALLY QUIT. I TOOK IT TO A MECHANIC WHO WAS UNABLE TO REPAIR IT, TOOK IT BACK TO THE PLACE I PURCHASED IT, THEIR COMPUTER WOULDN'T TALK TO MINE. I THEN TOOK IS TO W W FORD DEALER IN SEARCY, AR WHERE THEY ADVISED IT WAS A RECALL COMPUTER UPDATE THAT THEY HAD ALREADY PERFORMED LAST YEAR WHEN THE FUEL SYSTEM QUIT & HAD TO BE UPDATED. THEY REFUSED TO LOOK AT IT, REFUSED TO HOOK IT UP TO THEIR DIAGNOSTICS COMPUTER AND I'VE BEEN STUCK "STRONG ARM STEERING SINCE.

Steering
Filed Dec 1, 2016179,990 milesKY

2008-2011 FORD ESCAPE POWER STEERING RECALL 14S05 I RECEIVED A RECALL LETTER FROM FORD MOTOR COMPANY CONCERNING A RECALL ON THE ELECTRONIC POWER STEERING ON MY 2009 FORD ESCAPE. I SCHEDULED AN APPOINTMENT WITH WINNER FORD OF CHERRY HILL, NJ FOR THIS SERVICE, SINCE IT WAS THE CLOSEST DEALER AT THE TIME I WAS ABLE TO RETURN VEHICLE FOR SERVICE. THE DEALERSHIP PERFORMED THE SOFTWARE UPGRADE CITING THAT NO PROBLEMS WERE FOUND. AS OF NOVEMBER 28TH 2016, MY STEERING SYSTEM HAS BEGUN TO EXHIBIT PROBLEMS FROM THIS RECALL, THE STEERING WHEEL WHILE BOTH IDLE AND DRIVING SHAKES AND VIBRATES WHICH CAUSES THE VEHICLE TO SWERVE AND MAKES PARKING DIFFICULT. I CONTACTED FORD CUSTOMER CARE REGARDING THIS, HOWEVER I WAS INFORMED THAT SINCE THE RECALL WORK OF UPDATING SOFTWARE WAS PERFORMED, THAT THEY CONSIDERED THE ISSUE WITH MY VEHICLE RESOLVED AND NO ADDITIONAL SERVICE WOULD BE PERFORMED UNDER THE 14S05 RECALL, HOWEVER AT MY OWN COSTS COULD HAVE THE VEHICLE RE-EVALUATED AT A DEALERSHIP AND AT MY OWN COST HAVE THE PROPER SERVICE PERFORMED TO REMEDY ANY ISSUED THEY MAY FIND. WHEEL SHAKING AND TURNING SLIGHTLY ON ITS OWN OCCURS WHILE BOTH STATIONARY AND DRIVING ON BOTH CITY STREETS AND HIGHWAYS, ISSUE STOPS WHILE TURNING BUT RETURNS WHILE WHEEL IS NOT BEING MOVED. *TR

Steering
Filed Nov 30, 2016OR

MY TORQUE SENSOR IS GOING OUT AND HAVING POWER STEERING ISSUES FORD HAS DENIED THERE IS A RECALL AND CLAIMS IT HAS GOTTEN FIXED IN 2014 BUT IF IT WAS FIXED WHY WOULD I BE HAVING THIS PROBLEM NOW? I NEVER RECEIVED A NOTICE ABOUT THE STEERING RECALL. *TR

Steering
Filed Nov 28, 2016TX

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) ONE YEAR EARLIER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electronic Stability Control (esc)
Filed Nov 22, 2016138,900 milesMD

I AM WRITING TO YOU TO INFORM YOU ON THE SAFETY CONDITION OF THE 2009 FORD ESCAPE. THE NUMBER 1 PROBLEM IS HARD TO STEER THE WHEEL WHEN DRIVING. NUMBER 2 PROBLEM IS THE ENGINE SHUTS OFF WHEN TURNING CORNERS WHILE DRIVING. THE DATE IT HAPPEN WAS FRIDAY NOV. 18, 2016.

Steering
Filed Nov 18, 2016186,917 milesOH

STEERING SHAFT TORQUE SENSOR MALFUNCTION. THE CAR BECOME HARD TO STEER, OR TO TURN THE WHEEL

Engine
Filed Nov 17, 2016102,000 milesCA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE VEHICLE DRASTICALLY DECELERATED TO BELOW 40 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO LOSE POWER. THE CONTACT COASTED OFF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Steering
Filed Nov 17, 2016155,000 milesNC

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER AND THE STEERING WHEEL WAS HARD TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL, SO THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 155,000.

Steering
Filed Nov 14, 2016118,000 milesKY

MY WIFE WAS MAKING A LEFT TURN FROM A STOP, THE ELECTRIC POWER ASSIST IN THE STEERING QUIT WORKING, AND SHE HAD TO FIGHT THE STEERING WHEEL HARD TO KEEP FROM RUNNING INTO THE CURB. WE WONDER WHY OUR VEHICLE'S VIN IS NOT LISTED IN THE RECALL FOR THIS FORD ESCAPE PROBLEM?

Power Train
Filed Nov 12, 2016FL

WHILE DRIVING OUR VECHILE THE WRENCH LIGHTS COMES ON , THEN WE FILL A JERK TURN THE CAR OFF AN ON. THEN IT IS OKAY FOR A LITTLE WHILE THEN THE SAME THING HAPPENS AGAIN, BUT THE ENGINE LIGHTS COMES ON AS WELL. NOT SAFE TO DRIVE. UNFAIR THAT IT IS ONLY COVERED AFTER SO MANY MILES. WHEN YOU KNOW YOU HAVE A BIG PROBLEM IN THE BEGINNING. WE BROUGHT OUR CAR USED WITH 51,000 MILSES. WE TRIED TO GET IT IN THE DEARLSHIP EVERYTIME THE LIGHT CAME ON. BUT NOTHING. WHAT ARE WE SUPPOSED TO DO NOW. THE LIGHTS COMES ON WHILE THE CAR IS MOVING.

Steering
Filed Nov 7, 2016112,000 milesNJ

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES AS NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Fuel/Propulsion System
Filed Nov 7, 201665,669 milesWI

PURCHASED USED 2009 ESCAPE IN APRIL 2016. CHECK ENGINE LIGHT ON AND GAS LEAKS OVER TIRE WELL WHEN THE TANK IS FILLED ALL THE WAY. TOOK IT IN AND UPON SMOKE TEST DEALERSHIP STATED THE TOP OF THE TANK IS RUSTED WITH PINHOLES. TRYING TO CHARGE ME $1600 TO REPAIR WITH THE FILLER PIECE. NOT DISCLAIMED UPON PURCHASE. CAR WAS INSPECTED PRIOR TO PURCHASE.

Steering
Filed Nov 7, 201640,000 milesVA

MY 88 YEAR OLD MOTHER DRIVES THIS STEERING WENT OUT AS SHE WAS DRIVING IT DOES THIS WHEN IT WANTS TO. FORD CHARGED US $123 TO TELL US ITS THE STEERING COLUMN SENSOR AND WANTS $1,500 TO FIX SHE DOESN'T HAVE. SEEMS THIS IS A HUGE PROBLEM FORD DOESN'T WANT TO FIX. 40,000 MILE VECH THAT HAD EVER SERVICE DONE AT FORD AND ITS NOT SAFE TO DRIVE NOW.

Steering
Filed Oct 27, 2016172,000 milesMO

MY POWER STEERING QUIT DUE TO A SENSOR ERROR.. AFTER I DROVE TO SHOPPING CENTER AND PARKED I GOT A POWER STEERING ASSIST FAULT ERROR, I TRIED STARTING IT UP AGAIN I HAVE NO POWER STEERING. I HAVE TRIED SHUTTING DOWN AND STARTING CAR BACK UP AND STILL NOW POWER STEERING.. I HAVE READ UP ON THIS AND SEEN THERE ARE RECALLS FOR MY YEAR AND MAKE AND MODEL OF CAR, BUT MY VIN DOES NOT SHOW THERE IS ONE. WOULD LIKE TO HAVE THIS ISSUE RESOLVED AS OF NOW I AM NOT DRIVING MY CAR. *TR

Steering
Filed Oct 27, 2016151,000 milesMA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 15 MPH, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Oct 20, 2016104,222 milesPA

I WAS DRIVING MY VEHICLE AND A WARNING CAME ACROSS MY DASHBOARD THAT SAID.. POWER STEERING ASSIST FAILURE. I PULLED OVER AND SHUT MY CAR OFF TO SEE WHAT WAS GOING ON. WHEN I TURNED MY CAR BACK ON, MY POWER STEERING WAS GONE. I HAD MY VEHICLE IN THE DEALERSHIP IN 2014 FOR A WARRANTY ON MY SWAY BAR AND THE DEALERSHIP SAW THERE WAS A RECALL NOTICE SO THEY PLUGGED MY CAR INTO THE COMPUTER AND HAD NO CODES OR ANYTHING SO THEY REPROGRAMMED IT. NOW I'M HAVING TROUBLE WITH THE POWER STEERING AND CODE B2278 IS COMING UP AND NEITHER THE DEALERSHIP NOR THE FORD MOTOR COMPANY WILL TAKE CARE OF IT. THEY TOLD ME THAT I DIDN'T HAVE AN ISSUE WITH IT BACK IN 2014 SO THE RECALL WAS CLOSED AND NOW THAT I AM HAVING THE ISSUE, THEY CAN NOT FIX IT OR TAKE CARE OF IT. THE FORD MOTOR COMPANY TOLD ME IT WAS NOT THEIR PROBLEM BECAUSE THE RECALL WAS CLOSED DUE TO ME NOT HAVING AN ISSUE WITH IT 2 YEARS AGO. I HAD TO DRIVE MY CAR HOME WHICH IS ABOUT 20 MILES WITH NO POWER STEERING WHAT SO EVER. *TR

Service Brakes
Filed Oct 18, 201678,000 milesPA

I WAS DRIVING IN A NEIGHBORHOOD AND AS I WAS APPROACHING A STOP SIGN, I SLOWLY STARTED TO BRAKE. AS I CAME CLOSER TO THE STOP SIGN, SUDDENLY THE BRAKE PEDAL FELT LIKE IT JUST "DROPPED OUT" AND I SLID THROUGH THE STOP SIGN AND HAD TO SLAM MY FOOT ON THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THANKFULLY WAS ABLE TO STOP, BUT WAS IN THE MIDDLE OF THE ROAD AT THIS POINT. THIS WAS VERY SCARY AND I AM THANKFUL THAT THERE WERE NO OTHER CARS AROUND THAT I COULD HAVE BEEN HIT OR INJURED. I PULLED OVER AND TURNED OFF THE CAR AND THEN BACK ON. STARTED DRIVING AGAIN AND TESTED THE BRAKES, WHICH BARELY WORKED NOW. I HAVE TO PRESS THE BRAKE PEDAL TO THE FLOOR TO EVEN START SLOWING DOWN. I TOOK IT TO MY FORD DEALERSHIP AND THEY CHARGED ME $99 JUST TO RUN THE DIAGNOSTIC TEST THAT TOLD ME THAT IT WAS MY HYDRAULIC CONTROL UNIT FOR THE ABS SYSTEM THAT IS BAD AND IT WOULD COST AN ADDITIONAL $2,100 TO REPLACE IT. THEY WOULD HAVE TO ORDER THE PART, BUT WOULDN'T GET THERE FOR 3 DAYS, MEANING I WOULD HAVE TO CONTINUE TO DRIVE LIKE THIS FOR ANOTHER FEW DAYS BECAUSE I HAVE TO GET TO WORK WITH THIS VEHICLE. THE PART DID NOT COME IN FOR 3 WEEKS, NOT DAYS AND I HAD TO DRIVE AROUND LIKE THIS. I HAVE BEEN DOING RESEARCH ON THIS TO SEE IF THIS HAS HAPPENED TO ANYONE ELSE, AND IT HAS. BE CAREFUL OF THIS, AS IT CAN BE VERY DANGEROUS AND I GOT LUCKY THAT I WAS NOT INJURED. I CALLED FORD TO SEE IF THERE WAS A RECALL, WHICH THERE WASN'T (YET) AND THEY CONTACTED THE DEALERSHIP AND STARTED A CASE FOR ME TO SEE I

Steering
Filed Oct 17, 2016135,000 milesTX

POWER/ELECTRIC STEERING WENT OUT WHILE MY WIFE WAS DRIVING. I TOOK IT TO THE LOCAL FORD DEALERSHIP WHICH ORIGINALLY SAID THERE WAS A RECALL, THEN THERE WAS NOT A RECALL FOR MY PARTICULAR VEHICLE BECAUSE IT CAME FROM A DIFFERENT MANUFACTURING LOCATION, LATER, THE FORD TECH SAID THAT THERE WAS, IN FACT, A RECALL ON MY CAR, BUT THE WINDOW FOR THE RECALL WAS OVER TWO YEARS AGO. *TR

Engine
Filed Oct 11, 201698,000 milesCO

THIS HAPPENS IN ALL CONDITIONS. ENGINE WILL LOSE POWER AND START STUTTERING LIKE IT IS MISSING. EXHAUST WILL STINK AND DARKEN ENOUGH SO THAT IT IS VISIBLE. ACCELERATOR WILL NOT WORK AS NORMAL. VEHICLE WILL EVENTUALLY STALL AS SERVICE LIGHT COMES ON. FUEL PUMP REPLACED TWICE IN 2 DAYS. MECHANICS FIND NO CODES STORED. THROTTLE BODY REPLACED UNDER FORD CUSTOMER SERVICE PROGRAM. IT REOCCURRED THE NEXT DAY. THIS NEEDS TO BE RECALLED AND FIXED. THE VEHICLE WILL SLOW AND STALL SUDDENLY AND IS A SAFETY ISSUE.

SteeringCrash
Filed Oct 7, 2016168,000 milesPA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE COLLIDED INTO A GUARDRAIL. THE POWER STEERING ASSIST INDICATOR ILLUMINATED AFTER THE CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

Electronic Stability Control (esc)
Filed Oct 7, 2016AZ

THROTTLE BODY FAILED, RPM UP AND DOWN. LOST POWER WHEN DRIVING. REPALCED A NEW ONE FROM DEALERSHIP AND IT DOES NOT LAST FOR ONE YEAR. CAR ONLY 99000 MILES RIGHT NOW. NEW THROTTLE BODY LASTS 1290 MILES AND FAILED.

Steering
Filed Oct 3, 2016120,000 milesOH

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 50 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 120,000.

Vehicle Speed ControlCrash
Filed Oct 3, 201654,800 milesNM

INTENDED TO PARK CAR IN FRONT OF GARAGE. VEHICLE SUDDENLY SPED UP UNCONTROLLABLY,DRIVER APPLIED BAKES AND TURNED SHARPLY YET THE VEHICLE HIT THE GARAGE STRUCTURE CAUSING DAMAGE TO THE VEHICLE AND THE HOUSE.

Vehicle Speed Control
Filed Sep 30, 2016150,000 milesWV

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STOPPED ACCELERATING. THE FAILURE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY WAS REPLACED AS PART OF A MANUFACTURER CUSTOMER SATISFACTION PROGRAM. APPROXIMATELY TWO YEARS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

Engine
Filed Sep 28, 201680,000 milesVA

WHILE DRIVING AROUND 40 MILES PER HOUR ON OUR WAY TO DINNER, THE CAR LOST ALL POWER. WE PULLED TO THE SIDE OF THE ROAD BECAUSE PRESSING THE GAS PEDAL HAD NO EFFECT WHATSOEVER (STEERING AND THE BRAKES WORKED). WE TURNED THE CAR OFF, WAITED A MINUTE, THEN TURNED THE CAR BACK ON. IT RESTARTED WITH SOME DIFFICULTY, BUT THEN WE WERE ABLE TO RESUME DRIVING. WHILE DRIVING AT SPEEDS OF 30-40 MILES PER HOUR, THE SAME EVENT HAPPENED 3 MORE TIMES ON THE WAY TO DINNER. THE SAME ISSUE OCCURRED 2 MORE TIMES AS WE DROVE HOME FROM DINNER. THIS WAS THE FIRST DAY WE EXPERIENCED A PROBLEM, BUT THE PROBLEM WAS SEVERE AND WE WERE DRIVING DURING RUSH HOUR TRAFFIC. I CONSIDERED THE CAR EXTREMELY UNSAFE TO DRIVE AND TOOK IT IN FOR SERVICE THE NEXT DAY. FORD CONFIRMED THE THROTTLE BODY NEEDED REPLACING.

Structure › Body
Filed Sep 20, 201677,925 milesWI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE GLASS FELL OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BOLTS AND HINGES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,925. UPDATED 01/10/17*LJ *TR

Steering
Filed Sep 19, 2016119,500 milesSC

WHILE DRIVING ON A PUBLIC ROAD AT AROUND 35MPH MY 2009 FORD ESCAPE LOST POWER STEERING. NO WARNING LIGHTS CAME UP. WAS ABLE TO GET INTO A PARKING LOT. TRIED SEVERAL TIMES TURNING VEHICLE ON AND OFF BUT STEERING ONLY CAME ON ONCE THEN QUIT AGAIN. WAS ABLE TO DRIVE HOME IN MANUAL STEERING AND WAS ABLE TO GET IT TO SUMMERVILLE FORD DEALERSHIP THE NEXT DAY. WAS CONTACTED BY THE DEALER THAT THE STEERING MODULE IN STEERING COLUMN HAD FAILED AND NEEDS TO BE REPLACED.

Steering
Filed Sep 14, 2016148,000 milesGA

I OWN A 2009 FORD ESCAPE. THERE WAS A VERY LARGE RECALL ON THE STEERING COLUMN A COUPLE YEARS BACK, AS THE STEERING COLUMN WOULD RANDOMLY FREEZE AND YOU HAD VERY LITTLE CONTROL OVER YOUR CAR. I HAD THIS ISSUE. I ALMOST GOT INTO A SERIOUS WRECK DURING ONE OF THESE FREEZING EPISODES WHEN I WAS MAKING A SLOW TURN ONTO A ROAD IN ATLANTA, GA. THE RECALL SAID TO BRING IN THE CAR TO A LOCAL FORD DEALERSHIP, AND THEY WOULD EITHER DO A RE-SET ON THE COMPUTER, OR REPLACE THE STEERING COLUMN IF DEEMED NECESSARY. ORIGINALLY, THEY RE-SET THE COMPUTER. IT HAPPENED ONE TIME AFTER THE COMPUTER RESET, BUT I FIGURED IT WAS JUST A FLUKE. ALMOST A YEAR LATER... THE SAME ISSUE STARTED HAPPENING MORE FREQUENTLY, AGAIN, AND WITHIN 2 DAYS, THE ELECTRONIC STEERING WAS COMPLETELY GONE. I LOST ALL POWER STEERING ABILITY. IT WENT OUT COMPLETELY. I BROUGHT IT BACK IN TO GWINNETT PLACE FORD, AND THE "SERVICE" CENTER SAID THE RECALL HAD EXPIRED, AND I WOULD HAVE TO PAY FOR A STEERING COLUMN OUT OF POCKET ($1,400). I HAD NO CHOICE BUT TO PAY OUT OF POCKET... EVEN THOUGH THERE WAS NOT AN EXPIRATION DATE ON THE RECALL. FORD HQ STATED THAT THE DEALERSHIP COULD HAVE REPLACED IT FREE OF CHARGE (INSTEAD OF THE $1,400 THEY MADE ME PAY) AND THEN JUST SENT THE RECALL AND THE BILL TO FORD HQ FOR A REFUND. GWINNETT PLACE FORD BLAMED IT ALL BACK ON FORD HQ FOR AN "EXPIRED" RECALL. PER THE RECALL LETTER, THEY SHOULD HAVE REPLACED MY STEERING COLUMN FREE OF CHARGE....THEY DID NOT.

Fuel/Propulsion System
Filed Sep 13, 2016100,900 milesOH

GAS TANK. LOTS OF CORROSION WHERE FILLER NECK CONNECTS TO THE GAS TANK. WHEN GAS TANK IS FULL GAS LEAKS FROM THE CORROSION POINT. VEHICLE WAS PARKED IN MY GARAGE WHEN I NOTICED A STRONG GAS ODOR. I MOVED THE VEHICLE TO THE DRIVEWAY AND NOTICED A WET SPOT ON THE GARAGE FLOOR THAT REEKED OF GAS. THE SPOT CORRESPONDS TO THE AREA BELOW THE GAS TANK FILLER. I'M CONCERNED THE LEAKING GAS IS AN ENVIRONMENTAL HAZARD AND ALSO CONCERNED THE LEAKING GAS MAY IGNITE CAUSING A FIRE AND POSSIBLE EXPLOSION. HELP!!!

Electrical System
Filed Sep 12, 2016105,000 milesIL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 11/29/16*LJ *TR

Steering
Filed Sep 2, 201632,000 milesFL

POWER STEERING EPS ASSIST STEERING TORQUE SENSOR (PSCM) WENT OUT. NHTSA #14V284000. FORD RECALL 14S05. PURCHASED 12/14 AT BRANDON FORD (FL). NOT EVER INFORMED OF RECALL. ACTUALLY TEXTED THAT THEY DID NOT KNOW OF RECALL. CALLED FORD WHO PUT A CASE # ON IT. REVIEW DONE BY FORD BUT THEY SAID BRANDON FORD DID A TEST ON IT AND REPROGRAMMED THE SENSOR. FORD DENIED THE CLAIM STATING IT HAD BEEN 12 MONTHS OR 12,000 MILES SINCE PURCHASE. THE VEHICLE ONLY HAD 18,800 MILES AT PURCHASE AND HAS APPROXIMATELY JUST OVER 32,000 MILES NOW. ON FORDS SERVICE PHONE LINE WHERE ONE GOES DIRECTLY TO THE SPECIFIC RECALL THERE IS NO MENTION OF NOT HONORING THE FULL REPLACEMENT OF PARTS AND LABOR DEPENDENT ON IF IT IS UNDER 12 MONTHS OR 12,000 MILES. NEITHER DOES IT STATE THAT IN THE ONLINE RECALL INFO. THE COST FOR THIS REPAIR WE HAVE BEEN TOLD IS SOME $1300. THE CAR IS SITTING AT AUTONATION FORD IN PANAMA CITY, FLORIDA RIGHT NOW. THE SERVICE MANAGER AND THE ASSISTANT TO THE GENERAL MANAGER AT BRANDON FORD ARE NOT RETURNING CALLS AND VOICEMESSAGES. THIS HAS BEEN A FIASCO WITH FORD. MY DAUGHTER OR ANYONE ELSE COULD BE SERIOUSLY INJURED OR WORSE AND IT STATES SUCH ESPECIALLY AT LOW SPEEDS ON THE FORD RECALL RECORDING LINE MESSAGE YET NOTHING IS BEING HONORED OR DONE. LUCKILY SHE WAS STATIONARY IN A DRIVEWAY AND THE CAR WAS IN PARK WHEN THE FAILURE OCCURRED INSTEAD OF ON A STREET, HIGHWAY OR INTERSTATE.

Engine
Filed Sep 1, 2016124,000 milesMS

MY 2009 FORD ESCAPE IS STALLING WHEN I COME TO A STOP. IT IS HAPPENING REGULARLY AND BECOMING A CONSIDERABLE SAFETY ISSUE.

Vehicle Speed Control
Filed Aug 30, 2016MN

APPLE VALLEY FORD HAS DONE THEIR BEST TO WORK WITH ME. HOWEVER, FORDS'S EXTENDED WARRANTY ON THE THROTTLE SENSER IS EXTREMELY DANGEROUS. IT REQUIRES AN EXTREMELY LONG WAIT FOR APPROVED DIAGNOSTICS, WHICH IS KNOWN TO CLEAR OUT OF MEMORY WHEN THE CAR IS TURNED OFF. USUALLY ENDING IN A NO. I HAVE BEEN IN NEAR DEATH SITUATIONS BECAUSE OF IT OVER TEN TIMES. TODAY ALONE, THE WRENCH AND FIX ENGINE SOON LIGHTS WERE ON. I PULL OUT OF MY NEIGHBOR ONTO A HIGHWAY TO STALL HORIZONTAL ACROSS BOTH LANES!!!! AND MORE LIFE THREATENING EVENTS AS I CANCEL TODAY'S EVENTS AND DRIVE DIRECTLY TO THE DEALERSHIP AGAIN! I PLAN TO POST ALL MY LIFE THREATENING EVENTS OF TODAY ON FACEBOOK. SHOULD I BE KILLED BECAUSE OF THIS, MY LOVED ONES CAN SUE FORD AND THEY MIGHT THEN "COMPREHEND" THE SEVERITY OF THIS ISSUE AND THE FACT THEY WON'T BACK IT UP! I HAVE NOT HAD ANY PROBLEMS WITH MY FORD BUT THIS. DO TO THE EXTREMELY DANGEROUS ISSUE, IT WILL BE MY LAST FORD. TIME TO GO WITH A CAR COMPANY THAT CARES ABOUT SAFETY.

Steering
Filed Aug 30, 2016111,700 milesIL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPROGRAMMED PER NHTSA CAMPAIGN NUMBER: 14V2840000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,700.

Suspension
Filed Aug 24, 201651,190 milesKS

HOY EN LA MAANA CAMBI LA RUEDA DE REPUESTO Y RESULTA QUE LA GATA SE AISL, CAY, VENTAJOSAMENTE NO ESTUVE BAJO EL VEHICULO, LA GATA NO SIRVE AHORA, PUDE HABER MUERTO A CAUSA DE ESTA FALLA DE FABRICA DEL ARTEFACTO. TERRIBLE EL PROBLEMA , EXIJO UNA SOLUCION.

Service Brakes
Filed Aug 17, 2016169,000 milesNC

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR AND STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ONBOARD DIAGNOSTIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE DEALER STATED THAT THE MASS AIR INDEX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, THE MAINTENANCE WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE ABS, LOW TIRE PRESSURE, TRACTION CONTROL, AND PARKING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 169,000. UPDATED 10/18/16*LJ *TR

Vehicle Speed Control
Filed Aug 9, 2016104,000 milesMO

FORD ESACAPE THROTTLE BODY I OWN A 2009 FORD ESCAPE AND WAS ISSUED A RECALL FOR THROTTLE BODY. I TOOK MY CAR TO DEALERSHIP AND THEY REPLACED UNDER WARRANTY. 10 MONTHS LATER MY CAR HAS THE SAME PROBLEM WITH THROTTLE BODY. IT SLOWS DOWN TO A CRAWL AT A MOMENTS NOTICE. I AM A CATH LAB TECH FOR A LOCAL HOSPITAL AND WAS CALLED IN THE MIDDLE OF THE NIGHT. WHILE DRIVING TO HOSPITAL MY WRENCH AND ENGINE LIGHT WENT ON SUDDENLY AND MY CAR SLOWED DOWN TO A CRAWL. I KEPT MY FOOT ON GAS BECAUSE I HAVE TO GET TO HOSPITAL. I AM ON A HEART TEAM AND IT IS CRITICAL. THANKFULLY IT WAS MIDNIGHT BECAUSE THERE WERE NO OTHER CARS ON THE ROAD. BUT IT COULD HAVE HAPPENED DURING THE DAY WITH MY KIDS IN THE CAR. I FELT CONFIDENT THAT MY CAR WAS REPAIRED WITH RECALL BUT NOW 10 MONTHS LATER IT HAPPENS AGAIN. CALLED DEALERSHIP AND FORD SERVICE AND WAS TOLD THEY WILL NOT WARRANTY. I HAVE GONE OVER THE MILEAGE AMOUNT FOR THEM TO WARRANTY. BUT WHAT THEY FAIL TO ACKNOWLEDGE IS THE ELEPHANT IN THE ROOM. SOMETHING IS WRONG WITH THE THROTTLE BODY COMPONENT FOR ESCAPE. THERE IS NO REASON TO JUSTIFY WHY THIS WOULD RECUR LESS THAN A YEAR LATER. I JUST KNOW I AM NOT THE ONLY ONE. AND FEEL AS A COMPANY THEY SHOULD ADDRESS THIS MAJOR SAFETY CONCERN.

Vehicle Speed Control
Filed Aug 8, 2016164,000 milesKY

P2111 ERROR THROTTLE ACTUATER STUCK OPEN

Fuel/Propulsion System
Filed Aug 1, 201665,000 milesOH

VEHICLE NO POWER AND SURGING.

Steering
Filed Aug 1, 2016132,523 milesFL

STARTED CAR, WENT TO BACK OUT OF PARKING SPACE AND THERE WAS NO STEERING. PULLED BACK INTO SPACE AND TURNED CAR OFF, POPPED HOOD TO SEE IF I COULD SEE ANYTHING WRONG. WAITED A FEW MINUTES, STARTED CAR AGAIN, STEERING WAS FINE. NOTICE I DID NOT GET HOOD DOWN ALL THE WAY, SO I PULLED OVER, TURNED OFF CAR, AND SECURED HOOD. WHEN I GOT BACK IN THE CAR, LOST STEERING AGAIN. TURNED OFF CAR, STEERING WORKED AGAIN. MADE IT HOME. WAITED A FEW MINUTES AFTER TURNING CAR OFF, AND RESTARTED IT. AGAIN NO STEERING. TOOK BRUTE FORCE TO TURN WHEEL. AT NO TIME DID A WARNING LIGHT COME ON INDICATING ANY TROUBLE.

Engine
Filed Jul 27, 201651,000 milesOH

STOPPED AT A STOP LIGHT AT A HIGHWAY INTERSECTION WITH AN INTERSTATE OFF RAMP ON JULY 26, 2016. NOTICED THAT THE ENGINE HAD STOPPED/SHUTOFF ON ITS OWN. PUT THE TRANSMISSION IN PARK AND IT RESTARTED AS NORMAL AND CONTINUED ON WITH NO FURTHER PROBLEM. THERE WAS NO ENGINE LIGHT OR CLUE AS TO WHAT HAPPENED. SEEMS TO BE RELATED TO OTHER COMPLAINTS ON INTERNET RE THROTTLE BODY OR CAM OR CRANKSHAFT POSITION SENSORS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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