2009 Ford Escape complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND THE SERVICE ENGINE AND WRENCH WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO NORTHSIDE FORD LINCOLN DEALER (LOCATED AT 1312 NORTH KELLER DR, EFFINGHAM, IL 62401, PHONE NUMBER: (217) 342-3929) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT NORTHSIDE FORD LINCOLN DEALER FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

MY ELECTRONIC POWER SYSTEM IS FAILING. SOMETIMES IT WORKS AND SOMETIMES IT STOPS WORKING. IT BECOMES A DIFFICULT MANUAL STEERING WHEN THIS OCCURS. SO FAR THIS HAS OCCURRED WHEN I START THE VEHICLE AND BEGIN TO TURN THE WHEEL AND CONTINUES THIS WAY WHILE DRIVING. IT CONTINUES NOT WORKING UNTIL I SHUT OFF THE CAR AND LATER RETURN TO THE CAR AND START IT AGAIN. THIS OCCURRED ON CITY STREETS AND IN PARKING LOTS.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILED. WHILE MAKING RIGHT OR LEFT TURNS, THE STEERING FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE LOCAL FORD DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE SERVICE ENGINE SENSOR INDICATOR ILLUMINATED AND, WHILE DRIVING, THE SPEED WOULD SUDDENLY DECELERATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE LOCAL DEALER (AL PIEMONTE FORD LOCATED IN MILROSE PARK, ILLINOIS) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,200.

WAS ACCELERATING AFTER COASTING TO SLOW DOWN FOR A TURN ON CITY STREETS. ENGINE STALLED OUT AND SERVICE, OIL, AND BATTERY LIGHTS ALL ILLUMINATED ON THE PANEL. VEHICLE LOST ALL POWER AND HAD TO COAST TO A STOP. PUT IT IN PARK, TURNED OFF AND RESTARTED WITH NO ISSUE. THIS IS THE 5TH TIME THIS HAS HAPPENED IN THE LAST 18 MONTHS, ALL IN SIMLIAR SCENARIOS WHERE ACCELERATING AFTER COASTING.

ELECTRONIC THROTTLE BODY (ETB) MY 2009 FORD ESCAPE WILL OCCASIONALLY LURCH/SURGE FORWARD OR STALL OUT WHILE I'M DRIVING. I BELIEVE THIS IS A PROBLEM THAT FORD ADDRESSED WITH AN EXTENDED WARRANTY A FEW YEARS AGO BUT I WAS NOT AWARE OF THIS. I BELIEVE THIS IS A SAFETY ISSUE AND FORD SHOULD CONTACT ALL OWNERS!

REAR WINDOW HINGES CORRODED. WINDOW IS IN DANGER OF FALLING OFF.

VEHICLE WOULD STALL OUT, ALL POWER LOSS DURING DRIVING. P2111 THROTTLE ISSUE. HAPPENED 3 TIMES. DURING ACCELERATION/DECELERATION (ESPECIALLY ON SLOPES) VEHICLE WOULD JUST LOSE ALL POWER. HAD TO STOP AND SHUT OFF IGNITION BEFORE IT WOULD WORK AGAIN.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THERE WAS A DISCONNECT BETWEEN TURNING THE STEERING WHEEL AND THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO CROWN MOTORS (LOCATED AT 555 CYPRESS AVENUE, REDDING, CA 96001, TEL: (530)953-2687) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

TL* THE CONTACT'S DAUGHTER OWNS A 2009 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT'S DAUGHTER DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT HIS DAUGHTER CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE WOULD STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. UPDATED 09/06/17*LJ *CN

WAS DRIVING ON I80 IN TRAFFIC, WITH THE TRAFFIC SPEEDS WERE ROUGHLY 35 MPH. AFTER A SHORT PERIOD IN TRAFFIC, WHEN I WENT TO ACCELERATE I NOTED THAT THE ENGINE HAD DIED. THIS LEFT ME UNABLE TO ACCELERATE OR DO ANYTHING OTHER THAN BREAK OR CRUISE IN A VERY BUSY INTERSTATE. I THEN STOPPED THE CAR, PUT IT IN PARK, CYCLED THE KEY, THE ENGINE FIRED AND THE VEHICLE WAS ABLE TO COMPLETE THE 10 MILE DRIVE HOME. THIS IS A VERY DANGEROUS SCENARIO. AND HONESTLY IT PROBABLY WOULDN'T BE A BIG DEAL BUT THIS HAS HAPPENED ON THIS VEHICLE IN THE PAST AND IS A KNOWN ISSUE ON FORD'S IN GENERAL. THIS HAPPENED WITH THE SAME VEHICLE ROUGHLY 10 TIMES IN 2013. THE ENGINE WOULD UNEXPECTEDLY TURN OFF, SOMETIMES ON THE INTERSTATE, SOMETIMES IN MY WORK PARKING LOT, SOMETIMES ON A RESIDENTIAL STREET. HIGHLY UNPREDICTABLE IN TERMS OF THE SPEED OR DRIVING CONDITIONS. AT THE TIME, FORD REPLACED THE ELECTRONIC THROTTLE BODY AND EVENTUALLY RE-IMBURSED ME ONCE THE EXTENDED WARRANTY CAME OUT. THE ISSUE HAD NOT OCCURRED SINCE THEN TIL TODAY. I SUSPECT THE THROTTLE BODY IS AT FAULT AGAIN, WITH A 95% CONFIDENCE. WILL BE TAKING IT TO THE SHOP TO CONFIRM. THIS FAILURE MODE IS A KNOWN ISSUE AND HAS BEEN RECALLED ON 2005-2009 MARINERS AND ESCAPES. THE FAILURE MODE OF LOSING POWER ON A CONGESTED TRAFFICWAY IS HIGHLY DANGEROUS AND EXTREMELY FORSEEABLE BOTH FOR NHTSA AND FORD. THIS ISSUE SHOULD BE RECALLED, NOT ADDRESSED VIA AN EXTENDED WARRANTY.

WHEN DRIVING SLOW OR TURNING I WILL LOOSE POWER STEERING. BATTERY LIGHT WILL ALSO COME ON. HAD BOTH ALTERNATOR AND BATTERY CHECKED BOTH ARE FINE. RECALL 14S05 DONE JUST BEFORE I PURCHASED. CPU ONLY UPDATED. ANYONE ELSE WITH THIS PROBLEM. WAS ALMOST HIGHT MAKING A LEFT TURN BECAUSE OF LOSS OF POWER STEERING. WAS TOLD BY FORD MECH THAT TOOK FOR TEST DRIVE. THAT POWER STEERING HAS NOTHING TO DO WITH ELECTRICAL. DA IT DOES.

WHILE DRIVING ABS, STABILITY CONTROL AND BRAKE SYSTEM LIGHTS COME ON AND STAY ON. STEERING FEELS ODD. HARD/EASY

MY 16 YEAR OLD DAUGHTER WAS DRIVING HER 2009 FORD ESCAPE YESTERDAY. SHE WAS GOING ABOUT 40 ON A CITY STREET AND COMPLETELY LOST POWER. SHE WAS ABLE TO RESTART THE VEHICLE AND COME TO MY WORK ABOUT 1 MILE AWAY. HER CAR DID JERK A LITTLE BUT SHE MADE IT. SHE WAS VERY SCARED. AFTER RESEARCHING, I FOUND THIS IS MOST LIKELY THE THROTTLE BODY ISSUE RELATED TO FORD CUSTOMER SATISFACTION13N03. WE TOOK IT TO THE DEALER AND SURE ENOUGH IF IT THE THROTTLE BODY. THEY SAY, OUR VIN IS NOT COVERED UNDER THIS CUSTOMER SATISFACTION FIX. I CALLED THE FORD CUSTOMER SERVICE AND WAS TOLD THE SAME THING. THIS IS RIDICULOUS. THE CAR IS LESS THAN 10 YEARS OLD AND HAS 146,000 MILES, SO IT QUALIFIES, BUT THEY SAY ONLY CERTAIN VIN# QUALIFY. HOW IS THIS? SHE COULD HAVE BEEN REAR ENDED OR INVOLVED IN A SERIOUS ACCIDENT BECAUSE OF THIS. HOW COULD YOU LET FORD GET AWAY WITHOUT DOING A RECALL ON SOMETHING LIKE THIS? WE ARE OBVIOUSLY PAYING TO GET THIS FIXED, BUT IT IS RIDICULOUS. THEY KNOW THEY HAVE A PROBLEM AND YOU EVEN KNOW THERE IS A PROBLEM, BUT YET THEY WILL NOT FIX IT. YOU SHOULD HAVE MADE FORD FIX THIS IN A RECALL FOR EVERY VEHICLE FOR THE SAFETY OF EVERYONE. WHY DID YOU AGREE TO LET FORD BASICALLY PICK AND CHOOSE WHO THEY WOULD FIX WITH SUCH A HORRIBLE PROBLEM?? IT WILL COST ME 310.00, WHICH IS NOT FAIR SINCE THEY KNOW, BUT IT IS NOT WORTH RISKING MY DAUGHTER'S LIFE. THERE HAVE BEEN THOUSANDS OF COMPLAINTS ON THIS VERY ISSUE. WE BOUGHT THIS CAR USED, BUT IT IS NOT OUR FAULT THAT WE BOUGHT IT WITH S

THE BACK GLASS EXPLODED!!!! I BOUGHT THIS CAR 3 YEARS AGO FROM MY MOTHER-IN-LAW AFTER MY FATHER-IN-LAW HAD A STROKE TO HELP THEM OUT. THE REASON I AM TELLING YOU THAT IS TO SHOW HOW IT HAS BEEN TAKEN CAR OF. LUCKILY I WAS PARKED WHEN THIS HAPPENED BUT IT SHOOK ME UP PRETTY GOOD! I DID NOT KNOW WHAT CAUSED SUCH A EXPLOSION. I WAS IN THE DRIVER SEAT ABOUT TO LEAVE A DRIVEWAY WHEN IT HAPPENED I AM TALKING EXPLODED! IT WAS A OVERSIZED DOUBLE CAR DRIVEWAY THE GLASS BLEW FROM GRASS ON ONE SIDE TO GLASS ON THE OTHER SIDE! NOTHING HIT IT , IT WAS NOT TOOOOO AWFULLY HOT, NO ONE WAS AROUND. I WAS IN THE FRONT SEAT ABOUT TO LEAVE! THE GLASS DID DO WHAT IS INTENDED AND SHATTERED BUTTTTTTTTTTTTT BY EXPLOSION! I CALLED MY HUSBAND (I AM STILL IN SHOCK) SO HE TOLD ME TO CALL OUT INSURANCE GUY TO SEE IF IT IS SOMETHING THEY WILL COVER. IN THE MEANTIME MY HUSBAND LOOKED UP THIS PROBLEM BY TYPING IN FORD ESCAPES BACK WINDOW EXPLODING IT WILL POP UP SEVERAL PICTURES OF THIS HAPPENING! I DID CALL FORD ALL THEY CAN SAY IS THEY WILL REPORT IT. MY PROBLEM IS 1) WHAT IF I WAS NOT IN THE CAR..... I WOULD HAVE THOUGHT I GOT VANDALIZED 2) WHAT IF I HAD BEEN DRIVING? 3) WHAT IF I HAD BEEN DRIVING AND SOMEONE WALKING BY (LIKE IN A PARKING LOT WITH A BABY) OR BLEW OUT ALL OVER OTHER CARS? 4) WHAT IF I WAS IN A STORE AND PEOPLE WALKED BY AND IT SHATTERED ALL OVER THEM? IN MY CASE NONE OF THIS HAPPENED BUT IT COULD SINCE APPARENTLY IT IS HAPPENING A LOT.

STOPPED AT TRAFFIC LIGHT ON ROAD AND POWER STEERING WENT OUT. DROVE HOME SLOWLY WITHOUT POWER STEERING. VERY DIFFICULT TO STEER. NEXT DAY POWER STEERING WOULD BE INTERMITTENT. IT WOULD GO OUT, I WOULD TURN VEHICLE OFF THEN ON AND SOME OF THE TIMES THE POWER STEERING WOULD BE OFF THEN ON. FORD DEALER SAYS I NEED A NEW THE STEERING CONTROL MODULE WITH COLUMN AT A COST OF $1,5000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED THE GEAR INTO PARK. ONCE RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-678-7986 AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 100,000.

VEHICLE HAS INTERMITTENT LOSS OF POWER STEERING EITHER WHEN FIRST STARTED OR DRIVING . WHEN POWER STEERING IS LOST , STEERING WHEEL IS VERY HARD TO TURN , ALMOST IMPOSSIBLE IF VEHICLE IS SITTING STILL. AN ACCIDENT ALMOST OCCURRED WHILE I WAS DRIVING THE VEHICLE. MADE A RIGHT HAD TURN , POWER STEERING WENT OUT UNEXPECTEDLY , AND HAD TO FORCE THE STEERING WHEEL OVER TO THE LEFT SO AS NOT TO HIT A CURB AND LIGHT POLE. TOOK VEHICLE INTO THE DEALER FOR THIS PROBLEM.VIN NUMBER WAS RAN IN FORD'S SYSTEM , AND CAME BACK AS NO OPEN RECALLS ON THIS VEHICLE. WAS THEN SCANNED FOR TROUBLE CODES ( AT A COST OF $89.95 ) , AND CODES WERE FOUND FOR ELECTRONIC POWER STEERING SYSTEM LOSS OF STEERING ASSIST RELATED TO THE TORQUE SENSOR IN THE STEERING COLUMN . AT THIS POINT I WAS TOLD BY THE DEALER SERVICE REP THAT THE STEERING COLUMN NEEDED TO BE REPLACED AT A COST OF $895.00 FOR THE PART PLUS LABOR TO INSTALL. I COMPLAINED THAT THIS WAS A RECALL , BUT WAS TOLD THAT BECAUSE THERE WAS NO OPEN RECALLS ON THE VEHICLE WHEN THE VIN NUMBER WAS RAN THROUGH FORD'S SYSTEM , THEN I WOULD BE RESPONSIBLE FOR THE REPAIR COSTS . I THEN STATED THAT THE IF THE PROBLEM STILL EXISTS AFTER THE RECALL WAS DONE , THEN THE RECALL AND ASSOCIATED PARTS WERE NO GOOD , AND THIS REPAIR SHOULD BE AT FORD'S EXPENSE , NOT MYSELF AS A CUSTOMER. REP THEN TOLD ME TO CALL THE FORD CUSTOMER CARE LINE , THEY COULD DO NOTHING ELSE. CALLED THE CUSTOMER CARE LINE , EXPLAINED THE SITUATION , AND WAS GIVEN THE SAME ANSWERS AND RUN AROU

POWER STEERING FAULT MESSAGE CAME ON AND STEERING WHEEL HAS BEEN SHAKING AMD DRIFTS WHEN DRIVING ON ROAD. WENT TO FORD DEALERSHIP IN KIRKLAND, WA ON MAY 31,2017. THEY SAID THST NO RECALL HAD BEEN FOUND IN VEHICLE. ESTIMATED REPAIRS AT $1500.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. UPDATED 06/29/17*LJ *AS

ELECTRONIC THROTTLE BODY: DRIVING DOWN THE HIGHWAY THE VEHICLE LOST POWER, I WAS ABLE TO AVOID TRAFFIC AND MAKE IT SAFELY TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON. A FEW DAYS LATER THIS HAPPENED AGAIN, FORTUNATELY ON A LESS CROWDED STREET.

POWER STEERING GOES ON AND OFF WITHOUT NOTICE. IT GOES FROM NORMAL TO SUPER HARD TO STEER

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOST POWER. AS THE CONTACT ATTEMPTED TO TURN THE VEHICLE, IT CRASHED INTO A LIGHT POLE. THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST TORQUE SENSOR FAILED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

POWER STEERING GOES OUT, AT ALL SPEEDS NOW (MY ESC LIGHT IS ON THE DASH AND WON'T GO OFF) HARD TO STEER WHEEL WHEN AT A STOP OR TO MAKE A TURN. MAKE IT'S HARD TO PARK A CAR.

POWER STEERING JUST STOPPED WORKING. THIS MAKE IT VERY HARD TO STEER. MUCH HARDER THAN CARS THAT DIDN'T HAVE POWER STEERING IN THE OLDER DAYS. POWER STEERING STOPPED AS IT WAS BEING DRIVEN TO THE GARAGE.

FORD ESCAPE HYBRID 2009 [XXX] RECALL NUMBER 14S05 FORD WON'T FIX THE DEFECT. IT WILL CAUSE CRASH ON HIGHWAY. IT TOOK IT TO FORD DEALER IN FREMONT, CA. THE DEALER REFUSE TO FIX IT. EVERYDAY I USE, I WORRY IT WILL CRASH BECAUSE IT ALMOST CRASH COUPLE TIMES IN THE LAST COUPLE YEARS, UNTIL RECENTLY I FOUND OUT THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE LOST STEERING POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A RECALL ON THE FAILURE; HOWEVER, THE DEALER STATED THAT THERE WAS NO RECALL. THE DEALER DIAGNOSED AND REPLACED THE STEERING TORQUE SENSOR IN THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 146,266. UPDATED 05/17/17*LJ

MY VEHICLE HAS ERRATIC STEERING ISSUES. THE ELECTRIC STEERING CAUSED MY VEHICLE TO LITERALLY DRIVE RIGHT OFF THE ROAD INTO A TREE. THE STEERING WHEEL SHAKES BACK AND FORTH WHILE SITTING STILL AND CAUSES THE VEHICLE TO DRIFT ALL OVER THE ROAD AT ANY GIVEN TIME WITHOUT WARNING. IT IS A KNOWN ISSUE, BUT FORD IS MAKING ME PAY TO FIX THE VEHICLE BY REPLACING THE ENTIRE STEERING COLUMN OF THE VEHICLE TO INCLUDE ELECTRONICS. EVEN THE FORD SERVICE MANAGER SAYS IN ALL HIS YEARS HE HAS NEVER SEEN AN ENTIRE COLUMN FAIL. HOWEVER, AFTER A QUICK GOOGLE SEARCH, THIS IS A HUGE ISSUE FOR FORD AND THEY ARE WELL AWARE OF THE PROBLEM. THIS ISSUE WILL CAUSE SOMEONE TO DIE. IT HAS ALREADY CAUSED ME TO GET IN AN ACCIDENT BY MAKING THE STEERING RANDOMLY JERK CAUSING THE VEHICLE TO SWERVE OFF THE ROAD.

INITIALLY THE "POWER STEERING ASSIST FAULT" WARNING WOULD POP UP ON MY DASH AND GO AWAY, THIS HAPPENED SEVERAL TIMES OVER THE COURSE OF A COUPLE WEEKS BEFORE IT STOPPED SHOWING UP AND I DIDN'T NOTICE ANY PROBLEMS. ABOUT A MONTH LATER I NOTICED EXTREME SHAKING OF MY STEERING WHEEL, BOTH WHILE IN MOTION AND IN PARK WITH THE VEHICLE STILL RUNNING. AFTER A FEW WEEKS OF THE STEERING WHEEL SHAKING, ONE EVENING THE "POWER STEERING ASSIST FAULT" WARNING CAME ON AND STAYED ON. THE FOLLOWING MORNING WHEN I STARTED MY CAR THE LIGHT WAS STILL ON AND THERE WAS NO POWER STEERING.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,100.

I PURCHASED THIS CAR IN FEBRUARY 2017 AND ONE WEEK LATER, I WAS PULLING INTO A PARKING SPOT AND THE POWER STEERING FAILURE LIGHT CAME ON AND THE POWER STEERING CEASED TO WORK. THE CAR HAD 116,000 MILES ON IT. I COULDN'T DRIVE THE CAR AND MY HUSBAND HAD TO COME AND DRIVE THE CAR HOME. AFTER LOOKING ON LINE, WE DISCOVERED THE POWER STEERING RECALL 14S05 THAT EXISTED. AFTER MORE RESEARCH WE FOUND THIS CAR DID HAVE THE SOFTWARE UPDATE IN 2014 SO FORD SAYS IT HAS SATISFIED THAT RECALL AND WILL NOT FIX THIS. WE HAD TO PAY TO HAVE THE TORQUE SENSOR REPLACED. SINCE THE SOFTWARE UPDATE ONLY WARNS OF THE PROBLEM EXISTING AND DOESN'T FIX THE FAULTY PART(S), I THINK IT IS ABSOLUTELY UNCONSCIONABLE FOR THE NHTSA TO ALLOW FORD TO SAY THEY SATISFIED THE RECALL WITHOUT FIXING THE FAULTY PART(S). THIS MAKES CONSUMERS THINK THE NHTSA REALLY DOESN'T CARE ABOUT OUR SAFETY. THE ONLY WAY FOR THE NHTSA TO FIX THIS IS TO STRONGLY ENCOURAGE OR DO WHATEVER IT TAKES TO ISSUE ANOTHER RECALL TO ACTUALLY FIX THIS INJUSTICE. FORD, WE AS MANY OTHERS, HAVE PURCHASED NUMEROUS FORDS TO BUY AMERICAN AND TRUSTED YOU WOULD DO WHAT IS RIGHT FOR YOUR CUSTOMERS!! THIS MAKES ALL OF US NOT WANT TO BUY FORD ANY MORE. DO THE RIGHT THING AND ISSUE ANOTHER RECALL, OR OPEN THE PREVIOUS RECALL TO FIX OUR CARS OR REIMBURSE US FOR THE MONEY WE HAD TO SPEND TO FIX THE FAULTY PARTS YOU PUT IN OUR CARS!!!!

THE POWER STEERING WENT OUT WHILE I WAS DRIVING. LUCKILY, I WAS DRIVING STRAIGHT AND NOT IN THE MIDDLE OF A TURN. THE POWER STEERING WILL RESET SOMETIMES WHEN I TURN THE CAR ON AND OFF. IF THE POWER STEERING IS WORKING WHEN I FIRST GET IN THE CAR IT WILL GUARANTEED FAIL WITHIN 20-30 MINUTES OF DRIVING. I'VE DONE RESEARCH AND FOUND THERE ARE MULTIPLE POWER STEERING RECALLS AND CLASS-ACTION LAWSUITS AGAINST FORD FOR THESE ISSUES AND EXPECT THEM TO APPLY THIS RECALL TO MY VEHICLE. BEFORE THE POWER STEERING WENT OUT, THE STEERING WHEEL WOULD SHAKE AT ANY SPEED ABOVE 65 MPH AND IT CONTINUES TO DO SO.

STEERING WHEEL LOCKS WHILE IN MOTION WITH A MESSAGE OF POWER STEERING ASSIST FAULT , VERY POTENTIALLY DANGEROUS, ON A CITY STREET

THIS IS AN ADDENDUM TO A PREVIOUS COMPLAINT. RECALL ON STEERING WAS PERFORMED BY DEALER IN 8/2014 BY SIMPLY RESETTING COMPUTER, NOT REPLACING STEERING COLUMN OR IT'S COMPONENTS SO FAILURE WAS REALLY NOT ADDRESSED PROPERLY. NOW FORD REFUSES TO DO THE REPAIR AT THEIR COST AS THEY STATED THAT THE RECALL WAS COMPLETE. CAR HAS COMPLETE POWER STEERING FAILURE WITH POWER STEERING ASSIST FAULT" ON THE SCREEN. CAR IS VERY UNSAFE TO OPERATE.

A QUICK ALARM SOUNDED THEN A SUDDEN LOSS OF POWER STEERING WHILE DRIVING ON A QUIET ROAD, THEN POWER STEERING QUICKLY CAME BACK...HAPPENED TWICE MORE IN A 4 MILE STRETCH. THE POWER STEERING ASSIST FAULT WARNING CAME ON THE SCREEN. AFTER TURNING OFF ENGINE AND STARTING AGAIN IN DRIVE, THE POWER STEERING NEVER WORKED AND MADE THE AUTOMOBILE IMPOSSIBLE TO CONTROL. WHEN RESEARCHED, IT WAS NOTED THAT THIS IS AN ISSUE WITH MANY MANY FORD ESCAPES (2009 MODELS AND MORE, RECALL #14S05) YET I DID NOT RECEIVE A NOTICE AND MY LOCAL DEALER JUST TOLD ME THAT OUR PARTICULAR AUTO WAS NOT RECALLED WHEN MATCHED WITH OUR VIN.

WHEN DEPRESS BRAKE PEDAL IT GOES TO THE FLOOR BEFORE VEHICLE WILL BEGIN STOPPING. THIS OCCURS ALMOST ALWAYS OVER THE LAST FEW MONTHS. THIS IS VERY UNSAFE CONDITION. LOCAL FORD DEALERSHIP SAID THEY HAVE SEEN THIS SAME ISSUE SEVERAL TIMES AND THAT IT LIKELY NEEDS A NEW ABS MODULE/HYDRAULIC CONTROL UNIT. THIS IS A $1600 PART FROM FORD. THIS IS AN EXTREME COST AND VERY UNSAFE CONDITION, AND I CANNOT AFFORD TO REPAIR OR CONTINUE UNSAFELY DRIVE MY VEHICLE. PLEASE HELP MAKE THIS A REQUIRED RECALL.

LOST ALL POWER STEERING ON INTERSTATE AT HIGH RATE OF SPEED.

THE STEERING WHEEL ON OUR 2009 FORD ESCAPE STARTED SHAKING CONSTANTLY AND THERE'S A WARNING SHOWING "POWER STEERING ASSIST FAILURE." WE TOOK IT TO OUR LOCAL FORD DEALER. THEY DETERMINED IT WAS AN ISSUE COVERED UNDER A RECALL AND WE SCHEDULED A SERVICE APPOINTMENT FOR REPAIR. WHEN WE TOOK IT IN FOR THE APPOINTMENT, THEY THEN TOLD US IT WASN'T A RECALL AND WE WOULD HAVE TO PAY TO HAVE IT REPAIRED. WE DIDN'T CONTINUE WITH THE REPAIR AT THAT TIME. WE RESEARCHED THE PROBLEM AND FOUND THERE WAS A RECALL ISSUED ON 05/29/14, NHTSA CAMPAIGN #14V284000, FORD RECALL #14S05. WE OWNED THE VEHICLE AT THAT TIME OF THE RECALL AND WERE NEVER NOTIFIED. I CONTACTED FORD CUSTOMER SERVICE REGARDING THE ISSUE, BUT THE ONLY RESOLUTION THEY OFFERED WAS THAT WE WOULD HAVE TO RESOLVE THE ISSUE WITH OUR FORD DEALER, WHICH WON'T FIX THE PROBLEM UNDER RECALL. WE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND ASKED THEM TO CONDUCT A DIAGNOSTIC CHECK ON IT WITHOUT TELLING THEM THE BACKGROUND. THEY PERFORMED THE CHECK AND DETERMINED IT WAS THE EXACT SAME PROBLEM AND RECALL WE WERE ALREADY AWARE OF. THEY PROVIDED US WITH THE RECALL DOCUMENTATION AND ADVISED US TO GO TO THE FORD DEALERSHIP AND THEY SHOULD REPAIR THE PROBLEM DUE TO THE PREVIOUS RECALL. COULD SOMEONE PLEASE PROVIDE US ASSISTANCE OR ADVICE IN GETTING OUR VEHICLE REPAIRED UNDER THIS RECALL? WE'RE FEARFUL OF DRIVING THE VEHICLE DUE TO THE POTENTIAL LOSS OF STEERING LOSS AND DON'T UNDERSTAND HOW FORD IS REFUSING TO REPAIR A CLEARLY OBVIOUS RECA

THE STEERING WHEEL BINDS UPON ENGINE START. WHEN I TURN IT OFF AND TURN IT BACK ON IT BINDS AND GOES INTO MANUAL MODE AND IT'S HARD TO STEER. IF I TURN IT OFF AND TURN IT BACK ON, HALF THE TIME IT FIXES ITSELF AND HALF THE TIME IT DOESN'T. IT MAKES IT REALLY UNSAFE TO DRIVE BECAUSE THE WHEEL IS REALLY HARD TO TURN. I HAVE TROUBLE STEERING AND CANNOT CONTROL THE VEHICLE THE WAY I NEED TO. WE CONTACTED FORD TO SEE IF THERE WAS A RECALL BUT WE WERE TOLD THERE WASN'T. I BELIEVE THERE SHOULD BE A RECALL FOR THIS BECAUSE IT IS DANGEROUS AND NOT SAFE TO DRIVE.

MY FORD'S VIN# [XXX]. MY 2009 FORD ESCAPE THE POWER STEERING FAILED ON MY WAY TO WORK. I STOPPED AT A LIGHT AND THE POWER STEERING FAILED. IT SEEMS TO FAIL AFTER DRIVING A CERTAIN AMOUNT OF MILES. THE STEERING WHEEL BECOMES HARD TO TURN AND YOU NEED TO TURN THE CAR OFF AND BACK ON TO RESUME POWER STEERING. I CALLED FORD CUSTOMER SERVICE AND THEY WILL NOT DO ANYTHING FOR ME. I'M VERY SURPRISED THAT THIS IS A KNOW ISSUE AND FORD WONT DO ANYTHING TO HELP ITS CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING ABILITY SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE STEERING WHEEL SHOOK LEFT TO RIGHT ON ITS OWN. THE VEHICLE WAS DRIVEN BACK TO THE HOUSE WITH THE STEERING ABILITY VERY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER TWO DAYS LATER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND TIPM FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

14S05. I WAS DRIVING THE 2009 FORD ESCAPE ON THE HIGHWAY AT APPROX. 70MPH. THE STEERING WILL STOPPED CONTROLLING THE VEHICLE CORRECTLY AND THEN THE STEERING WENT COMPLETELY OUT. I ALMOST CRASHED, PULLED ONTO THE SHOULDER OF THE HIGHWAY, GATHERED MYSELF, CUT ON THE HAZARD LIGHTS AND CUT THE AUTO OFF. AFTER A MINUTE, I STARTED THE AUTO UP AGAIN AND MOVED FORWARD TO SEE IF THE PROBLEM STILL EXISTED. THE POWER STEERING WAS BACK IN BUT IT WAS VERY VERY LOOSE. WHEN I GOT IT HOME I INFORMED MY MOTHER THAT IT NEEDED TO BE LOOKED AT. SHE CALLED THE FORD HOTLINE AND THEY TOLD HER THAT THE RECALL ON HER VEHICLE WAS CLOSED BUT IF THE STEERING WENT OUT, THAT IT WAS COVERED BY THE RECALL. SHE TOOK IT TO THE DEALER THAT FORD TOLD HER TOO AND THEY SAID THEY WOULD REPAIR IT. SHE LEFT THE VEHICLE OVER NIGHT TO BE FIXED BUT THE NEXT DAY THEY TOLD HER THAT IT WASN'T A RECALL AND THAT SHE HAD TO PAY $89 FOR THE DIAGNOSTIC TEST THAT SHE DIDN'T KNOW SHE HAD TO PAY. THEY STILL REFUSE TO HELP IN ANY KIND OF WAY AT ALL. MY MOTHER IS IN HER MID 70'S WITH A FIXED INCOME. IT'S IMPOSSIBLE FOR HER TO COME UP WITH $2000. HTTPS://WWW.FACEBOOK.COM/FORDWONTHONORRECALL14S05/ *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SERVICE STATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. UPDATED 03/03/17*LJ *CN

WE WERE IN A SERIOUS ACCIDENT ON AN INTERSTATE HIGHWAY. BRIDGE WAS ICY, AND TRAFFIC WAS STOPPED. WE SLID ON THE ICE AND REAR ENDED THE CAR IN FRONT OF US. WE WERE THEN REAR-ENDED AND DRIVEN MUCH HARDER IN TO THE CAR IN FRONT OF US. NO AIRBAG DEPLOYED IN OUR CAR.

2009 FORD ESCAPE LEAKING OIL IN GARAGE AND GOT WORSE. LEAKING FRONT DRIVERS SIDE. AXEL SEAL LEAKING AND WAS CHANGED. BUT LEAK CONTINUED. RETURNED TO GARAGE AND FOUND OUT NUMEROUS COMPLAINTS WITH MANUFACTURING PROBLEM FROM 2008 TILL 2014. HAD TO ORDER AND REPLACE ANOTHER NEW SEAL, BUSHINGS, HALF SHAFT AXEL. WAS TOLD THERE WAS A POSSIBLE FIRE IF NOT FIXED IN TIME. THIS LEAKED WHILE SITTING IN GARAGE AND GOT WORSE AS DRIVEN.

THERE WAS A RECALL FOR THIS MODEL OF THE 2009 FORD ESCAPE FOR A STEERING ISSUE. THEY DID NOT HONOUR THE RECALL, EVEN THOUGH THE DEALER EXPLAINED HOW DANGEROUS OF A PROBLEM THIS LACK OF ELECTRIC STEERING WAS CAUSING. I HAD TO PAY FOR AN EXPENSIVE REPAIR OUT OF MY OWN POCKET. THE PROBLEM WAS THAT THE ELECTRONIC STEERING ASSIST WOULD STOP FUNCTIONING WHILE THE CAR WAS IN MOTION, THIS CAUSED HEAVY VIBRATIONS OF THE STEERING WHEEL AND A LACK OF POWER STEERING.

THERE WAS A RECALL FOR THE POWER STEERING 14S05 JULY 2014. WHICH I BROUGHT MY CAR IN FOR AND THEY REPROGRAMED THE COMPUTER. ONE TIME THE POWER STEERING FAILED BUT RESTARTING CAR MADE IT WORK. LAST WEEK MY POWER STEERING FAILED THIS WAS 2 YEARS AFTER THE REPROGRAMING. I BROUGHT IT TO FORD LIVERMORE, CA AND THEY DIAGNOSED THE TORQUE SENSOR WAS THE PROBLEM WHICH WAS NOT FIXED DURING THE RECALL WHEN I BROUGHT IT IN. ANYWAY JUST WANTED TO SAY FORD DID NOT FIX MY POWER STEERING PROBLEM AND IS A SAFETY ISSUE. VEHICLE WAS AT A STOP LIGHT RESTARTED CAR AND POWER STEERING CAME BACK. DROVE HOME PARKED IN GARAGE AND NEXT TIME STARTED CAR POWER STEERING WAS OUT

AFTER DRIVING OVER A SHORT SECTION OF ROUGH PAVEMENT THE BRAKE PEDAL WAS SOFT LATER MAKING STOPPING DIFFICULT, AND NEARLY RUNNING A STOP SIGN. ABS CONTROL UNIT WAS REPLACED AT A COST OF OVER $2000. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE POWER STEERING ASSIST PUMP SENSOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL SHOOK VIGOROUSLY. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WITHOUT WARNING, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC INDICATED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.