Page 13 of 34 · complaints 601–650 of 1,693

2009 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Aug 24, 2018151,000 milesPA

WHEN DRIVING WITH MY CHILDREN THE ELECTRONIC POWER STEERING WENT OUT IN MY 2009 FORD ESCAPE AS I WAS PASSING A SEMI TRUCK, CAUSING ME TO NEARLY CRASH INTO A GUARD RAIL AT 70MPH ON THE HIGHWAY. UPON RESEARCH OF MY VEHICLE I FOUND THAT THERE IS A RECALL ON MY VEHICLE FOR THIS AND FORD IS REFUSING TO MAKE THE REPAIR. THIS IS MY ONLY VEHICLE USED TO SUPPORT MY FAMILY.

Steering
Filed Aug 23, 2018135,000 milesTX

AS I WAS DRIVING DOWN THE FREEWAY MY VEHICLES POWER STEERING WENT OUT AND WENT TO MANUAL CONTROL AND I HAD MY GRANDCHILDREN IN THE VEHICLE AT THE TIME. AFTER DOING SOME RESEARCH I FOUND OUT THAT THERE HAD BEEN A RECALL FOR THIS ISSUE BUT ONLY ON MODELS OUT OF KANSAS CITY PLANT. APARENTLY THIS ISN'T THE CASE, AFTER RESEARCH THERE HAS BEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS WITH THE SAME ISSUE AND TOLD THE SAME THING BY FORD THAT IT'S NOT COVERED UNLESS IT CAME FROM KANSAS CITY PLANT. THIS REPAIR COST ME 2,228 DOLLARS AND ONLY 249 DOLLARS WAS LABOR. THE ONE PART FROM THE FORD DEALER WAS 1564 WHICH SHOULD HAVE BEEN COVERED SINCE FORD KNOWS THIS IS A KNOWN ISSUE. I ALSO HAD TO REPLACE MY IGNITION SWITCH BECAUSE IT CAUSED IT TO HAVE AN ISSUE.

Steering
Filed Aug 17, 2018106,000 milesNY

A LOSS OF POWER STEERING OCCURS WHILE DRIVING AND WHEN PARKED. I'M EXTREMELY CONCERNED THIS WILL HAPPEN ON A MAJOR HIGHWAY AND PUT MY FAMILY AND OTHER DRIVERS AT RISK.

Electronic Stability Control (esc)
Filed Aug 17, 2018106,000 milesNY

MY CAR TURNS OFF WHILE DRIVING. THIS HAS HAPPENED 3 TIMES SINCE APRIL 2018. AFTER THE CAR STALLS, I AM ABLE TO RESTART IT AND IT RUNS AGAIN. I'M EXTREMELY CONCERNED THIS WILL HAPPEN ON A MAJOR HIGHWAY AND PUT MY FAMILY AND OTHER DRIVERS AT RISK.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 13, 201888,000 milesTX

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN REFUELING THE VEHICLE, THE FUEL PUMP NOZZLE WAS DIFFICULT TO REMOVE. IN ADDITION, THE CHECK FUEL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WHERE IT WAS DIAGNOSED THAT THE FUEL HOSE FOR THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Steering
Filed Aug 7, 2018206,327 milesPA

THE POWER STEERING IS NOT OPERATING CORRECTLY. THERE WAS A RECALL ON THIS MODEL BUT NOT MY VEHICLES VIN. THIS IS RIDICULOUS. I HAVE KIDS AND CANT DRIVE A VEHICLE WITH STEERING ISSUES AND DONT UNDERSTAND WHY ONLY CERTAIN VINS WERE GIVEN THE RECALL. MY CAR WAS MANUFACTURED AT THE KANSAS CITY PLANT WHERE AFTER RESEARCHING IS WHERE THE RECALLS WERE FROM

Steering
Filed Aug 7, 2018132,328 milesIN

I HAVE BEEN HAVING MY POWER STEERING GO OUT RECENTLY. IT STARTED ON AUGUST 4, 2018. WHEN I TURN ON MY VEHICLE, I HAVE HAD NO POWER STEERING, AND I HAVE HAD TO TURN THE VEHICLE OFF AND BACK ON SEVERAL TIMES TO GET THE POWER STEERING TO WORK AGAIN. I AM CONCERNED THAT IT MAY GO OUT WHILE I AM DRIVING, AND MOST OF MY DAILY COMMUTE IS ON THE HIGHWAY.

Unknown or Other
Filed Aug 6, 2018102,000 milesTX

THE ESCAPE HAS BEEN TOWED IN 5 TIMES IN THE LAST 6 MONTHS, THE FORD HOUSE HAS KEPT IT 2 WEEKS, 3 TIMES AND THEY CAN'T FIGURE OUT WHY RANDOMLY JUST WON'T START. THEY REPLACED STARTER, BUT THAT DID NOT FIX IT. I TOOK TO A MASTER MECHANIC AND HE CAN'T FIGURE IT OUT. VEHICLE WAS STATIONARY.

Engine
Filed Aug 5, 2018134,000 milesWY

ENGINE TURNS OFF WHEN DRIVING. THIS HAPPENS AT DIFFERENT SPEEDS IN VARYING CONDITIONS; IE. DRIVING SLOW, DRIVING FAST, ON THE HIGHWAY ON SIDE STREETS.

Steering
Filed Aug 5, 2018136,222 milesVA

TRACKING #11113388 FILED 7/24/18 UPDATE. LOST USE OF POWER STEERING MAKING IT IMPOSSIBLE TO STEER IN AND OUT OF PARKING SPACES. CAR INITIALLY TAKEN TO FIRESTONE WHO CONTACTED FORD WITH DIAGNOSTIC AND TOLD TO REPLACE SENSOR- THIS DID NOT CORRECT PROBLEM. FIRESTONE REFERRED US BACK TO FORD REPAIR DUE TO THE COMPLAINTS ON FILE AND RECALL ON SENSOR/SOFTWARE. CAR TAKEN TO FORD; AFTER DIAGNOSTIC- STEERING COLUMN NEEDED REPLACING AT A COST TO THE OWNER OF $1600; WORK COMPLETED.

Power Train
Filed Aug 3, 2018140,000 milesMI

WHILE DRIVING ON FREEWAY AT 70MPH, WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND CAR SUDDENLY SLOWED TO 40MPH. THIS HAPPENED TWICE IN A WEEK. THE TROUBLE CODE SHOWS P2112. DEALER SAYS THAT MY VIN IS NOT COVERED BY THE CONSUMER SATISFACTION PROGRAM 13N03, BUT I HAVE EXPERIENCED THE SAME PROBLEM. DEALER SAYS ETB MUST BE REPLACED. I WILL HAVE TO PAY FOR IT.

Steering
Filed Jul 24, 2018136,222 milesVA

ERROR MESSAGE: 'POWER STEERING ASSIST DEFAULT' TRAVELING ON HIGHWAY AT 35MPH IN STOP AND GO TRAFFIC DURING RUSH HOUR.

Engine
Filed Jul 23, 201875,000 milesFL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS OPERATED AT LOW SPEEDS, IT LOST POWER WITHOUT WARNING. BILL CURRIE FORD (5815 N DALE MABRY HWY, TAMPA, FL) WAS CALLED, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY HAD NO INVOLVEMENT IN RECALLS. THE CONTACT WAS TRANSFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Fuel/Propulsion System
Filed Jul 23, 2018125,897 milesTX

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FUEL VALVE REMAINED OPENED AND EVAPORATED. THE DEALER (COMMERCIAL MOTOR COMPANY, 160 S COMMERCIAL ST, ARANSAS PASS, TX 78336) INFORMED THE CONTACT THAT THE FUEL ODOR WOULD NOT AFFECT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,897.

Steering
Filed Jul 19, 2018NY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING THE VEHICLE AT ANY RATE OF SPEED, THE EPS FAILED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER EACH TIME THE FAILURE OCCURRED. AN INDEPENDENT MECHANIC MENTIONED THAT THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE DEALER (JAMES FORD OF WILLIAMSON LLC, 3923 NY-104, WILLIAMSON, NY 14589, (315) 589-2299) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed Jul 18, 2018139,000 milesWV

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE HESITATED, STALLED, AND RESTARTED. THE CONTACT STATED THAT THE STEERING LOST POWER AND THE "POWER STEERING ASSIST FAULT" INDICATOR ILLUMINATED. THE CONTACT CALLED TURNPIKE FORD OF CHARLESTON/MARMET AT 304-925-0431 (LOCATED AT 7891 MACCORKLE AVE, CHARLESTON, WV 25315) AND WAS INFORMED THAT THE STEERING WAS SERVICED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC TESTING FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

Service Brakes
Filed Jul 17, 2018AL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT BRAKES EXHIBITED AN ABNORMAL NOISE AND THE BRAKE PEDAL FAILED TO ENGAGE AND DISENGAGE. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE INDEPENDENT MECHANICS BLED THE BRAKE LINES AND REPLACED THE MASTER CYLINDER THREE TIMES, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION). TUSCALOOSA FORD (5801 MCFARLAND BLVD E, TUSCALOOSA, AL 35405, (205) 304-0719) STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND THE VEHICLE WAS TAKEN THERE FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed Jul 16, 2018VA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Jun 27, 201879,000 milesPA

STEERING LOOSES ASSIST. LUCKILY IT HAPPENED PARKED. COULD NOT MOVE VEHICLE OUT OF SPOT BECAUSE COULDN'T TURN STEERING WHEEL. ELECTRONIC POWER STEERING FAILURE.

Steering › Column
Filed Jun 27, 201875,000 milesIL

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. AFTER PULLING OUT OF A PARKING SPACE, THE STEERING WHEEL SEIZED AND REQUIRED ADDITIONAL EFFORT TO SAFELY OPERATE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER (BILL KAY FORD, 2556 S CICERO AVE, MIDLOTHIAN, IL) WAS CALLED; HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR ANY REPAIR EXPENSES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Unknown or Other
Filed Jun 26, 2018AR

I HAVE BEEN HAVING ISSUES WITH MY IGNITION SWITCH FOR QUITE AWHILE AND FROM WHAT I CAN SEE ONLINE I AM NOT THE ONLY ONE HAVING THIS ISSUE IN MY MODEL AND YEAR. ONE PERSON MENTIONED THAT 2009 MODELS DO HAVE A RECALL BUT I CANNOT FIND THE NUMBER ANYWHERE. I AM TRYING TO FIGURE OUT IF YOU KNOW THERE IS AN ISSUE WITH THE IGNITION SWITCH IN THIS MODEL WHY WON'T YOU RECALL THIS. I HAVE JUST RECENTLY SPENT OVER $350.00 REPLACING THE STARTER ON MY CAR BECAUSE THAT IS WHAT I WAS TOLD IT WAS AND TURNS OUT NOT. CAN YOU PLEASE LET ME KNOW WHAT YOU FIND OUT ON THIS?

Steering
Filed Jun 26, 201869,000 milesTN

MY STEERING WENT FROM EASY TO TURN TO VERY HARD TO TURN. I WAS PULLING ONTO HIGHWAY AND IT WENT TO SO HARD TO TURN I COULD NOT TURN BACK INTO THE LANE I WAS SUPPOSED TO BE PULLING INTO. THIS WAS NOT THE ONLY TIME EITHER!! I HAVE RESEARCHED AND FOUND NUMEROUS COMPLAINTS WITH THE SAME ISSUES. THIS IS A SAFETY HAZARD, NOT ONLY FOR THE DRIVER BUT FOR OTHERS ON THE ROAD. WITH THE AMOUNT OF THE SAME COMPLAINTS THIS SHOULD BE A SAFETY RECALL. I KNOW I AM ONLY ONE LIFE BUT I AM A MOTHER, A DAUGHTER, A FRIEND AND I THINK THAT MAKES MY LIFE PRETTY IMPORTANT! THANK YOU FOR YOU HELP!

Steering
Filed Jun 25, 2018113,099 milesWV

POWER STEERING WENT OUT.

Steering
Filed Jun 25, 2018OH

LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING.

Air BagsCrash2 injured
Filed Jun 20, 2018AZ

'TAKATA RECALL' I WAS IN A CAR ACCIDENT JUNE 8TH 2018 WHERE MY SUV WAS TOTALED OUT. MY AIRBAGS DIDN'T DEPLOY SO I'M TRYING TO SEE WHAT HELP CAN I GET. I WAS MAKING PAYMENTS ON THE SUV. I HIT MY HEAD BAD NOW I SUFFER HEAD ISSUES THAT I'M GETTING TREATED FOR ALSO I HAD A PASSENGER WHO WAS HURT.

Structure › Body
Filed Jun 18, 2018168,000 milesNY

1. REAR LIFT GATE GLASS HINGE CORRODED AND SNAPPED OFF, LEAVING GLASS DANGEROUSLY HANGING ON ONE HINGE. 2. TRUNK INOPERABLE DUE TO TRUNK OPERATING VIA ELECTRIC PATCH AND NO LONGER RECEIVING ELECTRIC SIGNAL. 3. REAR PASSENGER SIDE WHEEL WELL EXTREMELY RUSTING.

Steering
Filed Jun 4, 201847,407 milesTX

POWER STEERING FAILED.

Unknown or Other1 injured
Filed May 30, 2018210,000 milesMI

DURING A COLD SNAP IN JANUARY, I CLICKED MY BACK WINDSHIELD LIFTGATE TO RETRIEVE GROCERY BAGS, AND THE HINGE ON THE REAR LIFTGATE WINDOW SNAPPED IN HALF AND SENT THE WINDSHIELD FLYING ON IT'S HYDRAULIC INTO MY LEFT SHOULDER. MY CAR WAS PARKED IN THE PARKING LOT OF TRADER JOE'S IN KALAMAZOO, I WAS AT THE REAR OF THE CAR, OPENING THE LIFTGATE WITH MY KEY FOB. I WAS IMPACTED IN MY SHOULDER, SUSTAINED AN INJURY I AM STILL DEALING WITH, IF MY CHILD HAD BEEN ON MY LEFT, INSTEAD OF MY RIGHT, IT WOULD HAVE IMPACTED HIS HEAD. THIS IS A SERIOUS DEFECT AND THE AUTO REPAIR PLACE I HAD IT FIXED OTTO KIHM'S, SAID THAT THEY SEE THIS ISSUE ALL THE TIME WITH THE ESCAPE.

Steering
Filed May 30, 2018VA

THE 14S05=RECALL NUMBER. I ONLY FOUND IT THROUGH CREDIT KARMA. IT CONCERNS THE EPS COMPONENT FAILING AND CAUSING THE VEHICLE TO BECOME HARD TO STEER! I HAVE NEVER RECEIVED A NOTICE OF RECALL FOR THIS VEHICLE I DRIVE TO WORK, AND I SWING SHIFT, DAY, EVENING, AND MIDNIGHT ON DANGEROUS ROADS!

Steering
Filed May 24, 2018105,000 milesAZ

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER NOTICED THAT THE POWER ASSIST FAULT INDICATOR WAS ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER (SAN TAN FORD, 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT DUE TO THE NATURE OF THE FAILURE, THEY WOULD BE UNABLE TO ASSIST AND IT WOULD BE AN OUT OF POCKET COST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 105,000.

Steering
Filed May 21, 2018160,000 milesIL

POWER STEERING WENT OUT ON THIS MODEL. THERE WAS A RECALL FOR VEHICLES FROM THE PLANT IN KC BUT NO OTHER PLANTS. THE CAR WAS IN MOTION WHEN THIS WENT OUT. MY DAUGHTER WAS STRANDED IN FERGUSON MO FOR OVER TWO HOURS.

Steering
Filed May 17, 2018IN

TAMARA RECALL - BAILEY CAN MOVE MY WHEEL AND IT'S ELECTRIC ONLY HAD IT FOR A COUPLE OF WEEKS AND BARELY DRIVE IT BUT MAKES PAGES ON IT AND THERE WAS NO RECALL ON THE CAR

Steering
Filed May 16, 2018175,000 milesMI

LOSS OF POWER STERRING. STEERING BECOMES VERY TIGHT HARD TO TURN.

Steering
Filed May 15, 2018NJ

THE ELECTRIC POWER STEERING WENT OUT , AND ONE YEAR A GO I HAD 2008 FORD ESCAPE XLT AND I HAD THE SAME ISSUES , BUT ON THE 2008 HAS RECALL BUT THE 2009 THERES NO RECALL ,

Fuel/Propulsion System
Filed May 14, 2018IN

LEE AUTO SALES LIED TO ME. THEY SAID NOTHING IS WRONG WITH THE VEHICLE. AFTER PURCHASING THE VEHICLE I FOUND A BUNCH OF DEFECTS.

Electrical System
Filed May 5, 2018153,000 milesAZ

THE VEHICLE STALLS WHEN IDLING, EVEN IF ONLY FOR SECONDS AND SURGES FORWARD RANDOMLY WHILE TRAVELING ON THE ROADWAY. IT HAS STALLED ON ME UP TO 8-10 TIMES IN ONE TRIP FROM SCOTTSDALE TO PHOENIX. IT WILL STALL ROLLING TO A STOP AS WELL AND HAS STALLED ON BUSY ROADWAYS AND IN INTERSECTIONS, PUTTING ME IN GREAT DANGER. THIS HAS BEEN REPORTED T HUNDREDS OF OTHER DRIVERS WITH THE SAME VEHICLE AND SO FAR NO MECHANIC OR EVEN THE FORD DEALERSHIP CAN PIN POINT THE CAUSE. OTHER PEOPLE HAVE BEEN REPORTING THIS SAME ISSUE WITH THEIR CARS WITH ONLY 30,000 MILES AND OTHERS HAVE REPRTED THAT THE CAR STALLS AT HIGHWAY SPEEDS AND I AM NOW AFRAID IT WILL ESCALATE.

Steering
Filed May 4, 2018170,000 milesMI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE POWER ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL VIBRATED, MOVING FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER (CREST FORD INC., 22675 GIBRALTAR RD, FLAT ROCK, MI 48134) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) A YEAR AND HALF AGO. AT THAT TIME, THE POWER STEERING CONTROL MODULE AND THE INSTRUMENT CLUSTER MODULE SOFTWARE WERE UPDATED. THE MANUFACTURER STATED THAT THE VIN HAD NO RECALLS AND PROVIDED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 170,000.

Steering
Filed May 4, 2018OH

RECALL 14S05 TORQUE SENSOR INSTALLATION

Steering
Filed May 3, 201885,000 milesPA

MY 2009 FORD ESCAPE XL BECAME VIRTUALY IMPOSSIBLE TO TURN A CORNER OR TURN THE WHEEL AT ALL TO PARK MY CAR ON MAY 2,2018. I ALMOST THREWH MY BACK OUT JUST TRYING TO GET HOME AFTER A 15 MINUTE DRIVE. I HAD IT TOWED TO A MECHANIC WHO TOLD ME THE STEERING MODULATOR NEEDED TO BE REPLACED AND THIS INCLUDED THE WHOLE STEERING COLUMN. THIS MECHANIC IS AWARE OF THE 2008-2011 RECALL INVOLVING THE FORD ESCAPE MANUFACTURED IN KANSAS USA. MY ESCAPE WAS MANUFACTURED THERE BUT I WAS TOLD THE VEHICLES BEING RECALLED FOR THE STEERING ISSUE WERE FROM A DIFFERENT PANT NUMBER. MY MECHANIC DISAGREES AND FEELS MY FORD ESCAPE HAS THE SAME EXACT FAULTY ISSUE AND IT IS A HAZARD TO DRIVE.

Steering
Filed Apr 27, 2018120,000 milesNC

STEERING BECOMES VERY TIGHT HARD TO TURN

Steering
Filed Apr 24, 2018163,000 milesMN

POWER STEERING ASSIST FAULT. DAYS LEADING UP TO THIS WARNING I ONLY HEARD THE COMPUTER BELL DING AND THEN NOTHING NO DISPLAY. ON THE DAY DRIVING TO WORK ON HWY. THE COMPUTER DISPLAY CAME ON AND THE POWER STEERING WENT OUT. HAD TO MAUNALLY TURN VERY HARD .COULD NOT MAKE ANY QUICK TURNS.IF I HAD TO GET OUT OF THE WAY.

Steering
Filed Apr 18, 2018121,000 milesMA

POWER STEERING ASSIST FAULT RESULTING IN NO POWER STEERING.

Steering
Filed Apr 18, 2018186,000 milesMD

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL FAILED TO TURN LEFT AND RIGHT. IN ADDITION, THE WRENCH SYMBOL WAS ILLUMINATED AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 186,000.

Steering
Filed Apr 13, 2018198,000 milesIL

ELECTRIC STEERING FAILED INSTANTLY WITHOUT WARNING CAUSING HUGE INCREASE IN STEERING EFFORT,SO MUCH SO THAT A SMALL PERSON CANNOT CONTROL THE CAR.A HUGE SAFETY RISK. THE CAR WAS MOVING ALONG THE ROAD AT THE TIME OF FAILURE.

Steering
Filed Apr 13, 2018154,000 milesMI

POWER STEERING GAVE UP.

Steering
Filed Apr 11, 2018140,000 milesNY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE RECALL AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 140,000.

Steering
Filed Apr 11, 201885,000 milesIA

THE ELECTRIC POWER STEERING IN OUR 2009 FORD ESCAPE STOPPED WORKING MAKING IT VERY DIFFICULT TO DRIVE IT. THE SERVICE LIGHT CAME ON ON THE WAY TO WORK AND THEN THE STEERING WAS VERY DIFFICULT WHEN ATTEMPTING TO LEAVE WORK AT THE END OF THE DAY. IT IS NOT INCLUDED IN THE CURRENT RECALL FOR 2009 FORD ESCAPES AND NEEDS TO BE ADDED.

Steering
Filed Apr 7, 2018189,000 milesIL

LOST STEERING. UNABLE TO STEER.

Steering
Filed Apr 5, 201870,000 milesTX

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND REQUIRED EXCESSIVE EFFORT TO TURN THE STEERING WHEEL. IN ADDITION, THE POWER STEERING AND BRAKE WARNING INDICATORS ILLUMINATED. MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 77024) DIAGNOSED THAT THE POWER STEERING ASSEMBLY WOULD HAVE TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Service BrakesCrash
Filed Apr 4, 2018103,500 milesMS

WHILE DRIVING THE STEERING WHEEL GETS STUCK AS IF I'M OUT OF POWER STEERING FLUID, WHICH IT'S NOT. ALSO, THE WHEELS ARE SHAKY AND FEEL LIKE THEIR ABOUT TO COME OFF. SOMEONE HIT MY VEHICLE AND IT COMPLETELY WENT OUT. NOW I'M PAYING FOR A RENTAL UNTIL GETS FIXED AND I'M PAYING FOR THE REPAIRS INSTEAD OF THE COMPANY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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