Page 12 of 34 · complaints 551–600 of 1,693

2009 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Service Brakes
Filed Dec 13, 201889,689 milesFL

WHILE DRIVING ON A CITY STREETS THE VEHICLE SUDDENLY DOES NOT BREAK NORMAL AND WHEN TRYING TO BRAKE THE BRAKE PETAL GOES ALL THE WAY TO THE FLOOR. I HAD TO PUMP THE BREAKS MULTIPLE TIMES TO MAKE IT STOP. TOOK THE VEHICLE TO THE FORD DEALERSHIP AND AFTER RUNNING A DIAGNOSE THEY GUESSED IS THE HCU OR THE MASTER CYLINDER THAT IS GOING BAD AND NEEDS TO BE REPLACED BUT WITH NO CERTAINTY. (AGAIN, THEY ARE NOT EVEN SURE BECAUSE OF THE CODE THEY GOT FROM THE DIAGNOSE). THE VEHICLE HAS NO LIGHT ON FOR BREAKS OR ANYTHING TELLING YOU IS SOMETHING WRONG. I COULD NOT BELIEVE THAT FORD HAD NOT ISSUED A RECALL ON THE VEHICLE, ESPECIALLY WHEN I WAS TOLD BY FORD THAT THEY HAD SEEN THIS PROBLEM BEFORE IN THE ESCAPES, AND REPLACING ONLY THE MASTER CYLINDER WOULD NOT FIX THE PROBLEM). WITHOUT THE BRAKE SYSTEM FIX THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE. THIS IS A VERY IMPORTANT SAFETY FLAW IN THE 2009 ESCAPE & SHOULD BE ADDRESSED TO SAVE LIVES AND TO NOT PUTTING LIVES AT RISK. FORD NEEDS A TO DO HE RIGHT THING AND DO A RECALL ON THEIR ABS MODULE.

Engine
Filed Dec 12, 2018105,000 milesMT

THE WRENCH LIGHT ON THE DASH COMES ON AND THE CAR WILL SUDDENLY STALL WHILE I AM DRIVING IT. IT JUST SHUTS DOWN WITHOUT WARNING--NO ENGINE PROBLEMS APPARENT, LIKE SPUTTERING OR ANY OTHER WARNING SIGN. IT IS SCARY, AS I HAVE ALMOST BEEN REAR-ENDED TWICE. I PUT IT IN NEUTRAL AND START IT, AND IT STARTS AGAIN WITHOUT A PROBLEM, BUT IT IS VERY DANGEROUS. I HAVE NOT HAD THE ISSUE RESOLVED BY A MECHANIC.

Steering
Filed Dec 6, 2018144,874 milesOH

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE CONTACT FOUND THAT THE POWER STEERING ASSIST FAILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO GANLEY FORD (2835 BARBER ROAD, NORTON, OH 44203, (800) 942-6305) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST ANGLE MALFUNCTIONED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 144,874.

Steering
Filed Dec 3, 2018KY

WAS PART OF RECALL 14S05 BY FORD THEY REPLACED A SENSOR BUT VEHICLE STILL GETS STUCK IN MANUAL STEERING MODE AND WILL NOT ALLOW YOU TO STEER, SO THE ELECTRIC POWER STEERING NEVER WORKS

Steering
Filed Dec 3, 2018148,000 milesIL

TL* THE CONTACT A 2009 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE STEERING WENT INTO MANUAL MODE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE VEHICLE RAN OFF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MANLEY MOTORS (1800 N STATE ST, BELVIDERE, IL 61008, (888) 388-4940) AND WAS INFORMED OF THE DIAGNOSTIC TESTING FEES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS REPAIRED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED DAUGHTER OWNS VEHICLE AND ONLY SOLUTION IS TO REPLACE THE STEERING COLUMN.*JB

Steering
Filed Dec 1, 2018164,000 milesWI

RECALL #14S05 INITIATED IN 2014 WAS REPAIRED AT THE TIME OF THE RECALL. PROBLEM WITH THE STEERING TORQUE SENSOR RECURRED ON JAN. 2018. I HAD THE PROBLEM CORRECTED AT MY OWN EXPENSE. WOULD LIKE TO SEE THE RECALL REISSUED SO I MAY BE REIMBURSED BY FORD . WHEN THE POWER STEERING FAILED I WAS DRIVING OUT OF A PARKING LOT. I MADE IT HOME OK BUT I NARROWLY AVOIDED AN ACCIDENT JUST BEFORE ARRIVING TO MY HOUSE DUE TO THE STEERING FAILURE. PLEASE SEE SUPPORTING DOCUMENTS OF THE ORIGINAL RECALL AND MY REPAIR DOCUMENTS IN JAN. 2018. I PUCHASED THE VEHICLE FROM A PRIVATE PARTY IN AUGUST 2015 I WAS NOT AWARE OF ANY RECALL AT THAT TIME OR AT THE TIME OF THE FAILED REPAIR FROM 2014.

Steering
Filed Nov 28, 2018100,000 milesPA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. AFTER STARTING THE VEHICLE AND DRIVING IN REVERSE, THE "POWER STEERING ASSIST FAULT" MESSAGE SUDDENLY DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Nov 28, 201895,000 milesVA

I WAS DRIVING ON A HIGHWAY AND MADE A LEFT TURN, WHILE STEERING TURNING BACK TO THE RIGHT IT FELT AS THOUGH IT WANTED TO LOCK BUT EVENTUALLY BROKE AND WENT TO NORMAL. THIS HAS HAPPENED 4 DIFFERENT TIMES SINCE VEHICLE PURCHASED. TOOK IT TO MY LOCAL FORD DEALERSHIP IN FREDERICKSBURG, VA, THEY TOLD ME AFTER TESTING, I NEEDED A STEERING COLUMN EPAS AT THE TUNE OF $1400. THEY SAID YOU COULD NOT JUST REPLACE THE EPAS PART ON MY PARTICULAR VEHICLE AND IT WAS NOT ONE OF THE ONES RECALLED EARLIER. AFTER LOOKING ONLINE AND CHECKING WITH ANOTHER DEALER, I HAVE LEARNED THAT THE EPAS PART CAN BE REPLACED BUT APPARENTLY FORD WILL NOT LET THEIR SERVICE TECHS JUST REPLACE THAT PART. THIS IS NOT RIGHT, I HAVE PAID A LOT FOR THIS VEHICLE, NEW, AND THE REPLACEMENT OF THAT STEERING IS MORE THAN I RECEIVE A MONTH FROM DISABILITY. THANKFULLY I HAVE NOT BEEN IN A SITUATION OF AN ACCIDENT. WHAT CAN WE AS CONSUMERS DO TO DEMAND THAT FORD TAKE OWNERSHIP AND HELP OUT THEIR LOYAL CUSTOMERS? I AM LOOSING MORE AND MORE FAITH IN FORD (3 OUT OF MY 4) SERVICE VISITS SHOWED THAT THE SERVICE TECH PUT A CHECK MARK THAT THE POWER STEERING FLUID WAS OK?????? ANOTHER PROBLEM, IN FEB. 2018 SERVICE VISIT, THEY SAID MY TREAD WAS IN THE YELLOW. BACK AGAIN FOR SERVICE IN AUG. 2018, SHOWED TREAD IN GREEN??? THIS IS WHY I WENT BACK FOR THIS CHECK UP ON ALL THINGS AT NOT CHARGE AFTER SPEAKING TO THE SERVICE MANAGER. IF I HAD NOT TAKEN IT BACK FOR A REVISIT, I PROBABLY WOULD NOT HAVE FOUND OUT ABOUT THE STEERING! I WILL SA

Steering
Filed Nov 27, 2018130,000 milesDC

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING ASSIST DEFAULT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AND HAD IT TOWED TO LINDSAY FORD (LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) TO BE DIAGNOSED. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, ONLY THE SOFTWARE UPDATE WAS PERFORMED, WHICH WAS INSUFFICIENT. THE PART WAS REPLACED AT THE COST OF THE OWNER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Service Brakes
Filed Nov 27, 2018140,000 milesMI

ON A SNOWY MORNING THE BRAKES WERE APPLIED NORMALLY AND THE SLIPPERY CONDITIONS CAUSED ANTI-LOCK BRAKES TO ACTIVATE. THEY SEEMED TO WORK NORMALLY, BUT AFTER THAT ACTIVATION THE BRAKE PEDAL FELT VERY SOFT AND WOULD NOT ENGAGE THE BRAKES UNTIL THE VERY END OF THE PEDAL TRAVEL. THE VEHICLE WOULD STILL STOP, BUT THE BRAKES WERE UNPREDICTABLE AND UNSAFE. THE PROBLEM WAS DIAGNOSED AS A BAD HYDRAULIC CONTROL UNIT (HCU) AND WAS REPLACED WITH THE ABS MODULE AS A UNIT ($1700). THE NEW UNIT REQUIRED REPROGRAMMING AND BLEEDING AT THE DEALERSHIP ($200). BECAUSE THIS IS A SAFETY COMPONENT WITHIN A REASONABLE MILEAGE (140,000 VEHICLE MILEAGE), THIS SHOULD BE ADDRESSED BY THE OEM WITH AT LEAST A TSB.

Engine
Filed Nov 27, 2018117,500 milesNC

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 65 MPH, AN ALARM SOUNDED AND THE STEERING WHEEL SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO A PARKING LOT TO ATTEMPT TO RESTART THE IGNITION, BUT THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806) WHERE THE POWER STEERING MODULE WAS REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,500.

Service Brakes
Filed Nov 24, 2018132,430 milesCA

I WAS DRIVING MY 2009 FO D ESCAPE LAST NOVEMBER 21, 2018 AND I WAS TO DRIVE IN WHEN THE LIGHT TURN GREEN AND I WAS STEPPING ON THE BRAKE PEDAL THEN SUDDENLY MY BRAKE WAS ON THE FLOOR. IT STILL STOP BUT I TURNED ON MY HAZARD LIGHT TO BE SAFE. IT WILL STILL STOP BUT THE BRAKE WAS ON THE FLOOR. WHEN I GOT HOME I CHECKED THE BRAKE WHERE YOU PUT THE BRAKE FLUID AND IT WAS STILL FULL. I STARTED THE CAR AND STEPPED ON THE BRAKE PEDAL AND IT WAS WORKING AGAIN. I DO NOT KNOW WHY IT HAPPENED. ANYONE HAS THE SAME PROBLEM? THANK YOU.

Service Brakes
Filed Nov 24, 201872,000 milesCT

THE CAR STEERING COLUMN STARTED TO LOCK UP WHILE IT WAS PARKED WHEN YOU START THE CAR THE STEERING WHEEL WOULDN'T TURN AFTER AWHILE IT WOULD YOU WERE ABLE TO TURN ON THE CAR IN THE STEERING WHEEL WERE FUNCTION AFTER A WHILE THE CAR WOULD DO IT WHILE DRIVING THE CAR WAS BROUGHT OVER TO THE DEALERSHIP STEERING COLUMN WAS REPLACED A FEW MONTHS LATER SAME ISSUES STEERING WHEEL COLUMN OR STEERING WHEEL WOULD HIT WHEN TURNED BROUGHT BACK TO THE DEALERSHIP IT WAS REPLACED THE SECOND TIME NOW ALL ELECTRONICS RELATING TO THE BRAKES ARE HAVING ISSUES LIKE BRAKE SWITCH STARTS TO MALFUNCTION OR BRAKES GET LOCKED UP. THE CAR WOULD HAVE TROUBLES EITHER PARKED OR WHILE DRIVING. I BOUGHT THE CAR FROM A DEALERSHIP SO I'M NOT SURE IF THIS CAR HAD PRIOR ISSUES TO THAT NOTHING WAS DISCLOSED WHEN I PURCHASED IT. I AM AWARE OF OTHER FORD ESCAPE 2009 MODELS HAVE THE SAME ISSUE AND HAVE BEEN RECALLED

Steering
Filed Nov 21, 2018160,000 milesOH

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY INTO A PARKING LOT. THE CONTACT WAITED FOR A MOMENT AND WAS ABLE TO DRIVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BEAU TOWNSEND FORD (1020 W NATIONAL RD, VANDALIA, OH 45377, (937) 898-5841) WHERE THE POWER STEERING WAS RESET. THE DEALER DIAGNOSED THAT A NEW STEERING COLUMN NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 160,000.

Steering
Filed Nov 19, 2018138,000 milesWI

SEVERAL TIMES WHILE DRIVING/TURNING, THE CAR WOULD DING AND A VERY BRIEF MESSAGE WOULD FLASH ON THE CONSOLE. COULDN'T READ IT FAST ENOUGH BEFORE IT WENT AWAY. TODAY GOT IN AFTER WORK AND THE POWER STEERING ASSIST FAULT MESSAGE CAME ON AND THERE IS NO POWER STEERING. THERE IS A RECALL FOR THIS FOR THIS MAKE AND MODEL YEAR, BUT APPARENTLY NOT FOR EVERY VEHICLE. SEARCHING ONLINE FOUND MULTIPLE OTHER PEOPLE TALKING ABOUT THE SAME PROBLEM IN 2009 ESCAPES (OR OTHER YEARS INCLUDED IN THAT RECALL) THAT WERE NOT COVERED IN THE RECALL. WONDERING IF THE RECALL SHOULD BE EXPANDED. THIS IS A VERY EXPENSIVE FIX AND NOT SOMETHING THAT IS VERY LIKELY TO GO OUT OTHERWISE.

Steering
Filed Nov 17, 2018PA

STEERING VERY HARD TO MOVE. VEHICLE WAS WORKING FIND DROVE HOME FROM WORK PARKED IT. THE NEXT DAY GOT IN THE CAR AND STARTED IT WENT TO MOVE STEERING WHEEL IT WAS VERY HARD TO MOVE. I CALLED FORD DEALER AND ASKED IF THERE WAS A RECALL FOR THE STEERING SHE ASKED FOR VIN AND IT HAS NO RECALL FOR THAT VIN. VEHICLE IS AT FORD DEALER FOR SCHEDULE STEERING REPAIR.

Steering
Filed Nov 15, 2018130 milesVA

LOSS OF POWER STEERING WHILE IN MOTION EXITING HIGHWAY.

Steering
Filed Nov 15, 201832,000 milesMI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. *DT CONSUMER STATED SHE DOES BELIEVE THE RECALL ACTION WAS PERFORMED. UPDATED 02/01/19*JB

Steering
Filed Nov 15, 2018178,000 milesIN

"TAKATA RECALL" AT ONE TIME THERE WAS A RECALL FOR THE POWER STEERING, THAT IS WHAT IS WRONG WITH MY 2009 ESCAPE. I CAN BE DRIVING DOWN THE ROAD AND ONE SECOND I HAVE POWER STEERING AND THE NEXT SECOND MY STEERING WHEEL WILL LOCK UP. IF IT DIDN'T GET FIXED WHEN THERE WAS A RECALL THEN CAN I TAKE IT BACK TO BE FIXED AGAIN

Steering
Filed Nov 13, 2018125,000 milesMO

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED LINDSAY FORD (260 W ELM ST, LEBANON, MO 65536, (888) 352-0403) TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. *TT*JB CONSUMER STATED ENTIRE STEERING COLUMN HAS TO BE REPLACED.*JB

Steering
Filed Nov 13, 2018120,000 milesCA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE AND SHIFTED INTO DRIVE, THE POWER STEERING FAILED. THE VEHICLE WAS SERVICED AT THEODORE ROBINS FORD (2060 HARBOR BLVD, COSTA MESA, CA 92627, 800-494-0756) PER NHTSA CAMPAIGN NUMBER: 16V284000 (STEERING), BUT THE STEERING FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Steering
Filed Nov 11, 201831,234 milesMI

ELECTRIC POWER STEERING WILL LOCK UP WITHOUT WARNING WHILE IN MOTION

Steering
Filed Nov 8, 2018213,000 milesMI

I STARTED MY VEHICLE AFTER WORK AND I HAD NO POWER STEERING AT ALL. I DRIVE AN HOUR ONE WAY RO WORK EVERYDAY WITH NO ISSUES EXCEPT NOW THIS. I DID SOME RESEARCH ONLINE AND FOUND THEIR MAY BE A RECALL. WHEN I CALLED FORD THEY SAID THAT MY VIN # HAD NO RECALLS AND THERE WAS NOTHING THEY CAN HELP ME WITH.

Electrical System
Filed Nov 2, 2018101,000 milesMO

THE IGNITION SWITCH ISNT ALWAYS STARTING THE CAR WHEN TURNED. SOMETIMES IT HAS TO BE TURNED MULTIPLE TIMES BEFORE IT WILL FINALLY START THE CAR. THIS HAS GRADUALLY GOTTEN WORSE OVER THE THE LAST FEW MONTHS.

Steering
Filed Nov 2, 2018125,000 milesCA

POWER STEERING RANDOMLY GOES OUT, USUALLY WHEN STARTING THE CAR BUT SOMETIMES WHILE DRIVING. OBDII CODE ASSOCIATED WITH THIS LOSS OF STEERING IS B1342. THERE IS AN ACTIVE RECALL FOR THE SAME MAKE MODEL AND YEAR AS MY VEHICLE WITH THE EXACT SAME SYMPTOMS AND CODE, BUT FORD REFUSES TO INCLUDE MY VIN IN THE RECALL (14S05).

Steering
Filed Oct 26, 2018145,000 milesWI

MESSAGE ON DASHBOARD: POWER STEERING ASSIST FAULT. STEERING WHEEL IS LOCKED. NOT ABLE TO TURN WHEEL. CAR IS NOT ABLE TO BE DRIVEN. WAS ABLE TO VERIFY A RECALL FROM 2014. WHICH I NEVER WAS NOTIFIED OF THIS. THIS IS THE FIRST TIME I'VE HAD THIS PROBLEM. RECALL# 14V28400. FORD RECALL#14S05. MY CAR WAS IN MOTION WHEN MESSAGE APPEARED ON DASHBOARD. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. SOON AS I PULLED IN MY DRIVEWAY. THE CAR LOCKED. I HAVE NOT BEEN ABLE TO DRIVE SINCE. THIS OCCURRED ON 10/21/2018.

Steering › Column
Filed Oct 24, 2018113,000 milesMA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWER STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Fuel/Propulsion System
Filed Oct 24, 201882,000 milesFL

INTERMITTENT ROUGH IDLE/STALLING AT TRAFFIC LIGHTS AS WELL AS HESITATION WHEN ACCELERATING AT ALL SPEEDS. THROTTLE BODY REPLACED UNDER EXTENDED WARRANTY WHEN ISSUE FIRST PRESENTED LAST YEAR; SYMPTOMS PERSIST WITHOUT CHECK ENGINE LIGHT; INDEPENDENT MECHANIC UNABLE TO DIAGNOSE/REPRODUCE ISSUE. ISSUE HAS BEEN OCCURRING FOR THE LAST TWELVE MONTHS WITHOUT RESOLUTION.

Electronic Stability Control (esc)
Filed Oct 23, 2018158,530 milesKY

WHILE DRIVING WITH MY WHOLE FAMILY. 2 LITTLE GIRLS 12 AND 6 AND THANKFULLY MY HUSBAND DRIVING AND NOT ME, WE WERE RETURNING A RENTAL CAR WHEN MY CAR FLASHED OUT OF NO WHERE GOING ABOUT 45MPH POWER STEERING ASSIST FAULT UPON MY RESEARCH; THERE HAS BEEN CERTAIN VEHICLES RECALLED. COME ON FORD! WHATEVER THE DEFAULT IS, CAN YOU AT LEAST GIVE US OWNERS INSIGHT ON THIS STUFF TO GET IT FIXED? IS THIS SOME KIND OF MONEY MAKER FOR YOU ALL? TO SET UP CERTAIN TIMERS FOR THIS STUFF TO HAPPEN? I'M JUST SO THANMF THAT I WASN'T DRIVING. I WOULD HAVE NOT HAD THE POWER MY HUSBAND DOES TO OVERTAKE THE WHEEL. PLEASE PLEASE PLEASE DO SOMETHING!

Steering
Filed Oct 23, 2018162,000 milesKY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAS ABLE TO DRIVE HOME. EARL FLOYD FORD (2687 KY-227, CARROLLTON, KY 41008, (888) 278-4062) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.

Structure › Body › Tailgate › Hinge and Attachments
Filed Oct 23, 2018100,000 milesMI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE HINGES WERE FRACTURED ON THE TAILGATE WINDOW. THE CONTACT CALLED SUBURBAN FORD OF STERLING HEIGHTS AT 586-268-7500 (LOCATED AT 40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Steering
Filed Oct 19, 201888,000 milesLA

THE POWER STEERING INTERMENTLY GOES OUT IT EITHER WORKS WHEN I START THE CAR OR IT DOESN'T. I WAS TOLD I HAVE TO REPLACE THE ENTIRE STEERING COLUMN SINCE THAT IS WHERE ALL OF THE ELECTRICAL PARTS ARE LOCATED. FORD SAYS THIS IS NOT UNDER THERE RECALL AND IT WILL BE $1350 TO REPLACE. THIS SEEMS TO BE AN ISSUE FROM WHAT I AM SEEING FORD WANTS TO TAKE NO RESPONSIBILITY FOR THIS

Service Brakes
Filed Oct 16, 2018148,000 milesIN

PARKED THE 2009 ESCAPE ON A FRIDAY NIGHT, EVERYTHING FELT PERFECTLY NORMAL. WENT TO DRIVE IT AT 6AM THE FOLLOWING DAY AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE MASTER CYLINDER WAS REPLACED 2 TIMES. TOTALING OVER $600 AND THE ISSUE STILL WASN'T FIXED. NOW THEY SAY THE ABS HYDRAULIC MODULE NEEDS REPLACED. THE COST OF THE PART IS $1700, PLUS LABOR. HOW DOES ALL THIS WITH THE BRAKES JUST GO BAD OVER NIGHT? SEEMS LIKE A LOT OF FORD ESCAPE OWNERS ARE HAVING THE SAME ISSUES. SO WHY ISNT THERE A RECALL YET

Steering
Filed Oct 16, 2018154,000 milesNC

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE LOW AIR VALVE SENSOR INDICATOR ILLUMINATED, INDICATING THAT ONE OF THE TIRES EXPERIENCED LOW AIR PRESSURE. MOMENTS LATER, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JONES FORD, 2410 OCEAN HWY 17 SOUTH, SUPPLY, NC) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 154,000. *TT*JB

Steering
Filed Oct 16, 2018PA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED ON SEVERAL OCCASIONS AND WAS DIFFICULT TO TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE CONTINUOUSLY IN AN EFFORT TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND ALSO RECURRED WHILE IN REVERSE GEAR. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-15831770. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Oct 16, 2018200,000 milesKY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE "POWER STEERING ASSIST FAULT" MESSAGE DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (JACK KAIN FORD, 3405 LEXINGTON RD, VERSAILLES, KENTUCKY) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED IN 2014 PER AN UNKNOWN NHTSA CAMPAIGN. THE FAILURE MILEAGE WAS 200,000.

Steering
Filed Oct 11, 201863,224 milesMI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO DEAN ARBOUR FORD (1001 U.S. 23 NORTH, ALPENA, MI 49707, 888-232-8051) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 63,224. *TT UPDATED 11/29/18*JB

Steering
Filed Oct 8, 201894,000 milesNY

A FEW DAYS AGO WHILE DRIVING ON LOCAL ROADS AT APPROX 30 MPH, THE POWER STEERING CUT OUT AND THE BATTERY LIGHT LIT. I PULLED OVER RE-STARTED CAR, DROVE ANOTHER 2 MILES AND SAME HAPPENED WHILE GOING AROUND A BEND IN ROAD CAUSING ME TO PARTIALLY GO INTO ONCOMING LANE. THIS HAPPENED 3 MORE TIMES WHILE BRINGING CAR TO REPAIR SHOP AND NOW TOLD I NEED A COMPLETE STEERING COLUMN DUE TO ALL COMPUTERIZED STEERING CONTROLS BEING LOCATED IN THE COLUMN. IS FORD DOING ANYTHING TO RECTIFY THIS OBVIOUS COMMON AND DANGEROUS PROBLEM ? I AM THE ORIGINAL OWNER OF THIS VEHICLE.

Steering
Filed Oct 7, 201841,500 milesIL

ON 10/6/18 I BEGAN EXPERIENCING A SUDDEN STIFFNESS IN MY STEERING WHEEL AS I TURNED THE CORNER ON A MAIN CITY STREET. AT THIS POINT I HAD TO PULL OVER CAUTIOUSLY THREE BLOCKS AWAY INTO A GAS STATION AND CALL TRIPLE AAA TO GET TOWED HOME. THE TRIPLE AAA EMPLOYEE ATTEMPTED TO DRIVE IT AROUND THE GAS STATION NOTING ALSO THAT THERE IS AN ON AND OFF STIFFNESS WITH THE STEERING WHEEL. I GOT TO GET MY VEHICLE TOWED AGAIN SINCE ITS SATURDAY NIGHT, AND NO ONE IS OPEN. IT WILL NEED TO BE TOWED FORD OR ANOTHER REPAIR SHOP. BASED ON THE RECALL INFORMATION, I COULD POSSIBLY NOT BELONG IN JOB#1 FROM KANSAS CITY, MISSOURI. I AM HOPING THIS RECALL APPLIES TO MY VEHICLE. I WILL CALL YOUR OFFICE ON MONDAY AS WELL AS MY FORD DEALERSHIP. I HOPE THAT I CAN RESOLVE THIS ISSUE QUICKLY AND SAFELY. IT WAS A VERY SCARY EXPERIENCE FOR ME. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER.

Electrical System
Filed Oct 6, 201892,000 milesTX

IGNITION SWITCH DOESN'T TURN THE CAR ON WHEN TURNED. AFTER TURNING TO THE START POSITION YOU HAVE TO PUSH THE KEY IN FOR THE VEHICLE TO START. THE PROBLEM GRADUALLY GETS WORST TO THE POINT THAT IT NO LONGER WILL START THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE BECAUSE THE IGNITION SWITCH ALSO LOCKS THE STEERING WHEEL WHEN TURNED TO THE OFF POSITION. SEARCHING THE INTERNET I SEE LOTS OF PEOPLE HAVE ALSO HAD THIS PROBLEM. I REQUEST THE NHTSA RECALL THE 09 FORD ESCAPE FOR THIS ISSUE ASAP.

Steering
Filed Oct 1, 201874,000 milesVA

POWER STEERING WENT OUT AS I WAS DRIVING DOWN THE ROAD. CONTINUES TO GO IN AND OUT. I SEE THE RECALL FOR CERTAIN VEHICLES. OBVIOUS MY CAR IS HAVING THE SAME ISSUE AS RECALLED VEHICLES. ONLY 74K MILES.

Steering
Filed Sep 22, 2018VA

POWER STEERING HAS BEEN GOING OUT OVER THE LAST SEVERAL MONTHS. I HAVE TO PUT ALL MY STRENGTH INTO BARELY BEING ABLE TO TURN THE STEERING WHEEL. THIS HAS OCCURRED AT HIGH SPEEDS ON THE INTERSTATE WITHOUT WARNING, NEARLY CAUSING AN ACCIDENT. IT HAS OCCURRED IMMEDIATELY UPON STARTING VEHICLE. AS OF NOW, WE HAVE NOT BEEN ABLE TO GET IT TO WORK AT ALL FOR NEARLY A WEEK. USUALLY, TURNING VEHICLE ON AND OFF OVER AND OVER WILL AT SOME POINT GET THE POWER STEERING TO WORK BUT NOT ANYMORE. THIS IS A HUGE SAFETY ISSUE HAPPENING WITH AN UNACCEPTABLE NUMBER OF FORD ESCAPES AND FORD WILL NOT ACKNOWLEDGE!!! IS IT GOING TO TAKE TERRIBLY INJURY OR DEATH BEFORE THIS IS ADDRESSED?

Engine
Filed Sep 16, 201872,000 milesFL

HAPPENED THREE TIMES IN 20 MINUTES ON 08/16/2018: VEHICLE WAS IN MOTION EACH TIME, SUDDENLY AND WITHOUT WARNING ENGINE STOPPED, ALL WARNING LIGHTS LIT UP ON DASHBOARD AND LOST COMPLETE CONTROL OF STEERING, SPEED CONTROL. WHEELS LOCKED UP AND ALMOST CAUSED MULTIPLE ACCIDENTS. HAD TO PULL OVER AND TURN ON VEHICLE AGAIN.

Steering
Filed Sep 13, 2018187,203 milesMO

WAS DRIVING AND POWER STEERING ASSIST STOPPED WORKING WHEN PULLING INTO A PARKING LOT.. ALMOST CAUSED A ACCIDENT.

Steering
Filed Sep 12, 201850,000 milesLA

POWER STEERING ELEC ASSIST WENT OUT AND MUST USE MANUAL STEERING.

Engine
Filed Sep 10, 2018153,000 milesOH

2009 FORD ESCAPE, 3.0L XLT. VEHICLE ENGINE POWER LOST AND THE VEHICLE WENT INTO LIMP MODE WHILE DRIVING ON THE HIGHWAY, ON SEPT 7, 2018. A RED WRENCH LIGHT FLASHED ON THE DASH DURING THE EVENT. WAS ABLE TO AVOID TRAFFIC, PARK ON THE SHOULDER, RESTART THE VEHICLE, AND DRIVE AT NORMAL SPEED TO THE NEAREST EXIT. THIS SAME POWER LOSS HAS OCCURRED AT NORMAL DRIVING SPEED TWO MORE TIMES AFTER THE HIGHWAY EVENT. THERE ARE NO ENGINE CODES FOUND AFTER DIAGNOSTIC CHECK BY LOCAL AUTO REPAIR SHOP. THE VEHICLE IS NO LONGER BEING DRIVEN ON HIGHWAYS. THIS ESCAPE WAS DIAGNOSED BY FORD DEALER IN 2017 FOR CUSTOMER SATISFACTION PROGRAM 13N03 REGARDING THROTTLE BODY FAILURES. THE DEALERSHIP FOUND NO ISSUES WITH THE THROTTLE BODY AT THAT TIME.

Steering
Filed Sep 10, 2018112,000 milesMI

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BILL BROWN FORD AT (734) 399-4244 (LOCATED AT 32222 PLYMOUTH RD, LIVONIA, MI 48150) AND WAS INFORMED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V28400 (STEERING) WAS A ONE TIME REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Steering
Filed Sep 10, 2018132,000 milesLA

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT LOST POWER STEERING ABILITY WITHOUT WARNING. THE DEALER (HUB CITY FORD, 2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 132,000.

Engine
Filed Sep 6, 201898,000 milesMA

VEHICLE STALLS/SHUTS OFF RANDOMLY WHILE IN MOTION DRIVING. THIS HAS HAPPENED SEVERAL TIMES WHILE ON SIDE STREETS AND ON THE HIGHWAY. RECENTLY HAPPENED TWICE WITHIN 30 MINUTES. EXTREMELY DANGEROUS.

Fuel/Propulsion System
Filed Aug 25, 2018145,000 milesMA

ELECTRONIC THROTTLE BODY ISSUE. CAR STALLS INTERMITTENTLY WHEN ACCELERATING AT INTERSECTION. VERY DANGEROUS. CHECK ENGINE LIGHT COMES ON CODE P2112. ISSUE HAPPENS WITHOUT WARNING AND CAR STARTS AGAIN AFTER STALL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Ford Escape → · Every Escape year → · How the figures are calculated →