Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
POWER STEERING FAILED WHILE DRIVING. STEERING COLUMN WAS REPLACED BY STORMS FORD, EAST HAMPTON, NY, 10/24/17. MILEAGE: 34438. STEERING FAILED AGAIN, 3/30/18. MILEAGE: 35400. IS THERE ANY RECALL OR OTHER RECOURSE TO SOLVE THIS PROBLEM?
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SHOOK GENTLY AND THEN SHOOK VIOLENTLY. AFTER STARTING THE VEHICLE, THE POWER STEERING MESSAGE ILLUMINATED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, WHILE TURNING THE STEERING WHEEL, THE LIGHTS ILLUMINATED AND THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT A RECALL FOR THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO FAMILY OF PA (170 YORK RD, CARLISLE, PA 17013) WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE RECALL WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN LEFT OR RIGHT. LES STUMPF FORD IN APPLETON, WISCONSIN WAS MADE AWARE OF THE FAILURE AND OFFERED TO RESET THE PCM. THE DEALER WOULD NOT REPLACE THE TORQUE SENSOR OR STEERING COLUMN AS OUTLINED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BECAUSE THERE WERE NO DIAGNOSTIC TROUBLE CODES DISPLAYED WHEN TESTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AS A RESULT THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE TRI STAR FORD DEALERSHIP (930 US-22, BLAIRSVILLE, PA 15717) WHERE THE VEHICLE WAS DIAGNOSED WITH A POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 40 MPH, THE STEERING WHEEL SEIZED AS THE WRENCH SIGN ILLUMINATED. THE VEHICLE WAS PULLED TO SIDE OF THE ROAD AND WAS TOWED TO THE HOLMES TUTTLE FORD LINCOLN TUCSON (888-298-7826, 660 W AUTO MALL DR., TUCSON, AR 85705) WHERE IT WAS STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND THE CONTACT WOULD HAVE TO PAY FOR FURTHER REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 147,000.
THE STEERING WHEEL LOCKS UP WHEN DRIVING. AND VIBERATES WHEN IDLING. ELECTRIC STEERING
I HAD TO HAVE THE ELECTRONIC STEERING ASSIST REPLACED IN MY FORD ESCAPE DUE TO THE POWER STEERING GOING OUT. THE VEHICLE WAS NOT IN MOTION WHEN IT WENT OUT. A FEW MONTHS LATER I LEARNED THAT THERE WAS A RECALL FOR "CERTAIN" MAKE AND MODEL ESCAPES. OBVIOUSLY, MY VEHICLE SHOULD HAVE BEEN INCLUDED.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING COLUMN SEIZED WITHOUT WARNING. BRIGHTON FORD (8240 GRAND RIVER AVE, BRIGHTON, MI) WAS CONTACTED AND DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY OPEN RECALLS. THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
FORD ESCAPE 140S05 TORQUE SENSOR WENT OUT ON MY CAR. I WAS IN THE MIDDLE OF A BUSY INTERSECTION. WHEN I CONTACTED THE DEALER SHIP THEY SAID THEY HAD FIXED THE RECALL IN 2015 AND WOULD NOT BE RESPONSIBLE FOR IT AGAIN. THIS DOES NOT HELP WITH THE SAFETY ANY PERSON DRIVING WITH ME OR IN ANOTHER VEHICLE IF I LOOSE ALL MY CAPACITY TO STEER. I BELIEVE THAT IF A RECALL IS DONE ON A CAR UNTIL THE CAR IS RUNNING ANY MORE. I AM GOING TO CONTACT FOR DEALERSHIP AS WELL. SAFETY FIRST!!!!
I WAS DRIVING IN THE HIGHWAY AND I WANT TO GO TO THE REST AREA AND TURN LEFT AND THE WHEEL GOT HARD TO TURN THE CORNER OF THE STREET, AFTER THAT NEVER LOOSENED TO DRIVE THE CAR
2 YEARS AGO , WHILE DRIVING MY 2009 FORD ESCAPE IN THE CITY AND HIGHWAY, I HAD EXPERIENCED DIFFICULTY WITH THE STEERING FREEZING WHILE DRIVING. I HAD TO RESTART THE CAR TO FREE THE STEERING WHEEL. I TOOK THE CAR TO THE DEALERS WHERE I PURCHASED THE CAR. THE CAR WAS EVALUATED, THEY FELT THAT THE CAR WAS OK AND WAS TOLD THAT THERE WERE NO RECALLS FOR THE CAR. AT THIS TIME, THE STEERING WHEEL SHAKES AND AT TIMES THE STEERING IS DIFFICULT BECAUSE OF THE VIBRATIONS AND FREEZING. TURNING THE CAR OFF AND ON FREES THE WHEEL BUT THE VIBRATIONS CONTINUES WITH A SLIGHT TOUCH OF THE WHEEL. I TOOK IT TO A MECHANIC, WHO INFORMED ME THAT IT WOULD COST 1,200.00 TO REPAIR, HOWEVER; I COULD STILL DRIVE THE CAR IF I COULD STAND THE NOISE.
MY VEHICLE LOSES POWER STEERING WHILE DRIVING. WHEN THE VEHICLE IS RESTARTED, POWER STEERING TEMPORARILY WORKS BUT THEN FAILS WHILE DRIVING.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40-60 MPH, THE STEERING WHEEL FAILED TO MOVE IN ANY DIRECTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE ANGLE SENSOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 187,000.
STEERING WHEEL STARTED TO SHAKE WHEN STOPPED,WITH BRAKE PEDAL DEPRESSED. A FEW HUNDRED MILES LATER LOST POWER STEERING.ALSO TRANSMISSION DOWNSHIFTS HARD, ALSO NOTICEABLE CLUNK WHEN SHIFTING FROM PARK TO REVERSE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RICH FORD, 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY AND TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 154,000.
I KNOW THAT THERE IS A RECALL ON POWER STEERING AND MY VIN IS NOT INCLUDED. MY POWER STEERING ISN'T WORKING. IT SHOWED A FAULT DRIVING ON THE HIGHWAY AND THEN IT WENT OUT.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SHOOK AND VIBRATED WHILE THE ENGINE WAS IDLING. EVENTUALLY, THE POWER STEERING MALFUNCTIONED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 205,500. *TT THE CONSUMER STATED THE TORQUE SENSOR WAS REPLACED BUT DID NOT RESOLVE THE ISSUE. THE STEERING BOX WAS REPLACED, RESOLVING THE ISSUE. *TR
DASH WARNING "POWER ASSIST SYSTEM FAIL" CAME ON - STEERING LOCKED UP, WILL NOT TURN EITHER DIRECTION. DRIVING ON STREET AND TURNING INTO DRIVEWAY. CAR WOULDN'T TURN AND DROVE INTO YARD. FORTUNATELY NO OTHER CARS ON THAT SIDE OF DRIVEWAY. PROBABLY ELECTRIC POWER STEERING QUIT WORKING?
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SHOOK VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REDUCED THE SPEED AND TOOK THE NEXT EXIT. THE CONTACT NOTICED THAT THE POWER STEERING ABILITY SEIZED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
MY 16 YEAR OLD DAUGHTER WAS DRIVING HER 2009 ESCAPE WHEN THE POWER STEERING JUST STOPPED WORKING SUDDENLY. SHE ALMOST HAD AN ACCIDENT BECAUSE SHE WAS UNABLE TO STEER THE VEHICLE. AFTER RESEARCHING THIS ISSUE, THIS HAS BEEN A SEVERE PROBLEM WITH THIS MODEL YET ONLY SOME WERE RECALLED?????
2009 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO BAD THROTTLE BODIES. *LD THE CONSUMER STATED THROTTLE BODY FAILED AT 62,338 MILES AND AGAIN 14 MONTHS LATER AT 75,927. *JS *JS
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE OR SHIFT INTO REVERSE, THE POWER STEERING FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO WOLF MOTOR COMPANY (31148 PUMPKIN HILL RD, LE SUEUR, MD) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,995.
THE STEERING KICKS OUT OF POWER TO MANUAL. THIS VEHICLE WAS MADE IN KANSAS CITY AND OTHER VEHICLES FROM THAT SAME PLANT WERE RECALLED FOR THIS EXACT ISSUE, BUT NOT THIS VIN. WHAT'S UP WITH FORD STANDING BEHIND THERE PRODUCTS. THIS ISSUE COULD KILL PEOPLE BECAUSE OF LACK OF CONTROL OF THE VEHICLE. PUT FORD ON NOTICE....A LAWSUIT WILL BE HAPPENING IN THE FUTURE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE SPEEDOMETER, FUEL GAUGE, AND STEERING COLUMN SEIZED WHILE THE VEHICLE WAS DRIVEN 45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED. THE CONTACT ALSO STATED THAT THE ALTERNATOR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED. NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH) WAS CONTACTED AND DIAGNOSED THAT THE STEERING CONTROL MODULE, INSTRUMENT CLUSTER MODULE, AND TORQUE SENSOR SOFTWARE WERE RESET. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT OFFER ANY ADDITIONAL REPAIRS, AND THE EXPENSE OF THE NEXT FAILURE WOULD BE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 156,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE TRANSMISSION SEIZED AND THE STEERING WHEEL SEIZED TO THE RIGHT. THE CONTACT ALSO STATED THAT THE TRANSMISSION FAILED TO SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DRIVER HAD DIFFICULTY MANEUVERING THE STEERING WHEEL, BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO ROD BAKER FORD (16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 14149117. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THEN DRIVEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WRITE THEM A LETTER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 111,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS ALREADY REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 200,000.
TAKATA RECALL, WITH DRIVING MY 2009 FORD ESCAPE, I REALIZED WHENEVER I AM PROCEEDING TO PRESS ON THE GAS AT A STOP SIGN OR AT A TRAFFIC LIGHT, THE ACCELERATION TAKES TIME TO PICK UP SPEED, AND WHEN TRYING TO PICK UP THE MINIMUM SPEED LOCALLY IT FEELS LIKE I HAVE TO PRESS HARD FOR THE TRUCK TO ACCELERATE MORE. AND WHEN I'M MERGING ON THE HIGHWAY IT IS VERY SCARY BECAUSE WHEN PRESSING DOWN ON THE GAS IT STALLS, ALOT LET ALONE WHEN I HAVE TO PRESS ON THE BRAKES, IT TAKES LONG TO PICK UP SPEED AGAIN. ALSO WHEN DRIVING UP A STEEP HILL, THE TRUCK APPEARS THAT IT CAN'T ACCELERATE FAST ENOUGH,THE ACCELERATION IS HORRIBLE, AND I AM STARTING TO BECOME VERY AFRAID DRIVING MY OWN VERY, NOT KNOWING WETHER SOMETHING IS GOING TO HAPPEN TO ME, WHEN DRIVING.
I SEE THAT A RECALL WAS OUT FOR EPS ON THIS SUV BUT MINE IS NOT INCLUDED WHY
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000. *TT *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED WHILE MAKING A RIGHT TURN. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY AND MADE A KNOCKING NOISE. BILL BROWN FORD IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
TL* THE CONTACT'S AUNT OWNS A 2009 FORD ESCAPE. UPON STARTING THE VEHICLE, AN "ELECTRIC POWER STEERING ASSIST FAILURE" MESSAGE APPEARED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED FOX GRAND TRAVERSE (3464 US-31, TRAVERSE CITY, MI 49684, (231) 922-2000) AND WAS INFORMED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE WAS UPDATED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL FAILED TO TURN WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT CALLED A LOCAL DEALER (SHEEHY FORD LINCOLN OF GAITHERSBURG, 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.
I BOUGHT A USED 2009 FORD ESCAPE IN SEPTEMBER, ABOUT A MONTH AGO, MY STEERING WHEEL STARTED SHAKING WHEN TURNING AND THEN IT WENT A AWAY FOR A FEW WEEKS. NOW, IT IS TERRIBLE AND I TOOK IT INTO A REPAIR SHOP FOR A DIAGNOSTIC AND THEY HANDED ME PAPERWORK FROM FORD MOTOR COMPANY REGARDING A SAFETY RECALL #14S05. AFTER DOING SOME RESEARCH AND CALLING FORD CORPORATE AND A LOCAL DEALERSHIP, FORD WILL NOT ACCEPT THIS RECALL AND TELLS ME THAT MY CAR DOES NOT QUALIFY. I DID SOME RESEARCH ON MY OWN AND IT SEEMS THAT THERE ARE THOUSANDS OF PEOPLE THAT ARE HAVING THIS SAME PROBLEM WITH FORD. SOMETHING NEEDS TO BE DONE. THIS PROBLEM AFFECTS YOUR STEERING CAPABILITY AND IS NOT SAFE TO BE ON THE ROADS. FORD IS AT FAULT AND NEEDS TO CLEAN THIS UP.
I HAVE A 2009 FORD ESCAPE V6. THERE IS A RECALL ON MY VEHICLE DUE TO THE POWER STEERING GOING OUT. RECENTLY MY STEERING WHEEL HAD STARTED SHAKING REALLY BAD AT TIMES AND NOW MY POWER STEERING HAS TOTALLY WENT OUT. THE INFORMATION PART ON MY VEHICLE TELLS ME THAT THERE IS A POWER STEERING SYSTEM FAULT. I CALLED THE COMPANY AND THEY TOLD ME THERE IS A RECALL BECAUSE THIS WAS MADE IN THE KANSAS FACTORY. THE PROBLEM IS THAT THEY WILL NOT FIX IT BECAUSE THEY SAY THAT SOMEONE TOOK MY VEHICLE INTO SOUTH CAROLINA TO GET IT CHECKED AND THERE WAS NO PROBLEM. THEY SAY THEY'VE DONE THEIR PART AND NOW I AND RESPONSIBLE. *** THEY DIDN'T DO ANYTHING TO FIX THE POWER STEERING. THE ONLY THING THEY'VE DONE WAS PUT IT ON A DIAGNOSTIC TEST AND IT CAME BACK GOOD BUT THAT WAS YEARS AGO. JUST BECAUSE THEY CHECKED IT YEARS AGO DOES NOT MEAN THEY PERFORMED ANYTHING TO FIX THE RECALL. THEY HAVE NOT DONE ANYTHING ON MY VEHICLE TO FIX THE RECALL AND THEY REFUSED TO FIX IT. THIS IS A RECALL AND THEY SHOULD BE RESPONSIBLE FOR FIXING IT. HOW CAN I GET THEM TO FIX THIS?............... I BELIEVE THERE'S ALSO A RECALL OR SOMETHING ON THE PURGE VALVE. MY CHECK ENGINE LIGHT STAYS ON AND IT SAYS THERE'S A MAJOR LEAK AND I BELIEVE IT'S EITHER BECAUSE THE GAS TANK BECAUSE THERE'S NO GAS CAP FOR MY VEHICLE OR IT'S EITHER THE PURGE VALVE. EITHER WAY THAT SHOULD BE A RECALL BECAUSE A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEM. THIS SHOULD BE FIXED BY THE COMPANY AS WELL.
STEERING WAS SHAKING AND THEN STOPPED WORKING NO POWER AND STEERING SHAKES SCARED TO DRIVE IN CASE WILL LOCK UP
TRUNK BUTTON TO OPEN, BLUETOOTH AND STEERING ELECTRICAL AND THE ABILITY THAT IT SAYS THAT IT CAN TAKE KEYS OUT CAUSE WONT SAY THAT IT IS IN PARK
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK AND BECAME EXTREMELY DIFFICULT TO MANEUVER. WHILE IDLING, THE VEHICLE SHOOK, "JUMPED", AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN STATED THAT THE VEHICLE WAS INITIALLY TAKEN TO PHIL LONG FORD AT CHAPEL HILLS AT (719) 387-1099 LOCATED AT 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920 AS AN ATTEMPT TO TRADE THE VEHICLE HOWEVER, THE CONTACT STATED THAT SHE INQUIRED ABOUT DIAGNOSING THE VEHICLE AND THE DEALER REFUSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 161,444.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL STARTED TO SHAKE, WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (GRIFFIN FORD LINCOLN, 1642 JANESVILLE AVE, FORT ATKINSON, WI 53538) STATED THAT THE STEERING MODULE WAS REPROGRAMMED YEARS AGO AS A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 152,000.
STEERING WHEEL STARTED SHAKING AND VIBRATING AT STOP LIGHTS. THIS WENT ON FOR ABOUT 3 DAYS THEN A MESSAGE APPEARED ON THE INSTRUMENT PANEL THAT SAID "POWER STEERING ASSIST FAULT". AFTER REACHING MY DESTINATION I TURNED THE VEHICLE OFF. UPON RESTARTING I HAD NO POWER STEERING. I DROVE THE VEHICLE HOME THEN TO THE DELERSHIP THE NEXT MORNING. THEY EXPLAINED THAT THEY RETRIEVED A CODE DTC B2278 AND SAID EITHER THE TORQUE SENSOR OR THE STEERING GEAR IS BAD AND THEY WOULD NEED TO TEAR DOWN THE STEERING COLUMN TO FIND OUT. THE ESTIMATE FOR THIS WAS $1200 TO $1800 DOLLARS. NOT HAVING THE RESOURCES TO HAVE THE CAR REPAIRED AT THE TIME THEY SENT ME ON MY WAY. HUMOROUSLY THE POWER STEERING WAS WORKING AGAIN AFTER THEY RETRIVED THE FAULT CODE. THAT LASTED ABOUT TWO DAYS AND NO MORE POWER STEERING. THIS VEHICLE IS LIKE DRIVING IN THE FIFTIES AGAIN. I AM A LARGE GUY AND REALLY HAVE TO STRAIN TO MAKE A TIGHT CURVE. I CAN'T IMAGINE WHAT WOULD HAPPEN WERE MY WIFE DRIVING. I UNDERSTAND AFTER A LITTLE RESEARCH THAT THIS IS A VERY COMMON PROBLEM FOR FORD AND SOME VEHICLES HAVE BEEN RECALLED FOR IT, UNFORTUNATELY NOT MINE. I WANT TO LET YOU KNOW THAT THE PROBLEM IS REAL AND THE DANGER IS IMMINENT. WOULD YOU PLEASE CHECK INTO THIS DANGEROUS SITUATION OF LOSING POWER STEERING BEFORE SOMEONE GETS KILLED?
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT THE POWER STEERING FAULT INDICATOR ILLUMINATED AND THE STEERING WHEEL BEGAN SHAKING. THE CONTACT DROVE HOME AND TURNED OFF THE VEHICLE. THE NEXT MORNING, THE VEHICLE WAS STARTED AND THE POWER STEERING WAS INOPERABLE. THE POWER STEERING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER (PHIL LONG FORD AT CHAPEL HILLS, 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT INQUIRED ABOUT A PREVIOUS RECALL ATTACHED. SINCE THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED IN 2014, THE CONTACT WAS INFORMED THAT THE RECALL COULD NO LONGER BE HONORED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT DUE TO THE AGE OF THE VEHICLE AND THE REPROGRAMMING OF THE POWER STEERING CONTROL MODULE, THE REPAIR WOULD HAVE TO BE PAID FOR AT HIS EXPENSE. THE VEHICLE REMAINED AT THE DEALER. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 149,000.
THE 2010 TO 2012 HAS A RECALL INVOLVING THE FUEL SYSTEM LEAKING. MY VEHICLE IS ALSO LEAKING FUEL EVERY TIME THE TANK IS FILLED (NO, WE DO NOT "TOP OFF"), AND THE FUMES ARE NOTICEABLE IN AND OUT OF THE VEHICLE. THIS HAS BEEN HAPPENING SINCE APPROXIMATELY 90,000 MILES.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN, BECAME INOPERABLE, AND FAILED TO MOVE. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GORDIE BOUCHER FORD, N88W 14300 MAIN ST, MENOMONEE FALLS, WI 53051) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS1404099. THE FAILURE MILEAGE WAS 154,578.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED; HOWEVER, THE POWER STEERING DID NOT EXPERIENCE A FAILURE UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937, (866) 875-3224) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT FAILED TO PREVENT THE TORQUE SENSOR FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
POWER STEERING WENT OUT UNEXPECTEDLY, HAVE HAD 14S05 RECALL AND EXPERIENCING SAME ISSUE MANY HAVE HAD WITH THIS VEHICLE MODEL. STEERING COLUMN IS DEFECTIVE. HUNDREDS OF OTHERS ARE DEALING WITH THIS AS WELL IN 2009 FORD ESCAPE. POWER STEERING ASSIST FAULT
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD (39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 474-1234) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED, BUT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.
I HAVE 80,000 MILES ON THIS VEHICLE. MY CHECK ENGINE CAME ON. I HAVE HESITATION WHEN GIVING IT GAS. I HAVE A VIBRATION WHEN CAR IS RUNNING AND IN DRIVE I TOOK TO A FORD DEALERSHIP, THEY CHECK FOR THE ISSUED ANS IT CAME UP WITH A CODES, P0012, P0022, P0341, P0346 RELATED TO 11-12-5. THE DEALER STATED THEY WOULD NEED TO TEAR DOWN THE ENGINE TO INSPECT, NOT REPAIR, BUT INSPECT. ESTIMATED COST WOULD BE $1500. MY CAR ONLY HAVE 80000, SHOULD THIS BE UNDER A WARRANTY.FORD NEED TO STAND BEHIND THEIR PRODUCT AND REPAIR MY CAR. I'M CONFUSED WHY WOULD MY CAR HAVE THIS ISSUE WHEN IT ONLY HAVE 80000 MILES AND NOT 10 YEARS OLD.
POWER STEERING ASSIST ISSUE-POWER STEERING ABRUPTLY STOPPED CAUSING MAJOR ISSUES WITH ABILITY TO STEER VEHICLE AND FUNCTION SAFELY IN TRAFFIC.
POWER STEERING ON CAR WILL SHUT OFF AT RANDOM, AN AUDIBLE CLICK WILL BE HEARD WHEN POWER STEERING SHUTS ON OR OFF, WILL TURN ON AND OFF WHEN GOING STRAIGHT DOWN THE ROAD OR TURNING,HAVING CAUSED ME TO ALMOST CRASH DOZENS OF TIMES. THIS WILL ALSO HAPPEN WHEN VEHICLE IS STATIONARY BE AT A STOP LIGHT OR SIGN, OR EVEN IN DRIVEWAY WHEN VEHICLE STILL HAS YET TO BE DRIVEN. ALL DASH BOARD LIGHTS WILL ALSO TURN ON AND OFF, THIS SOMETIMES COINCIDES WITH THE SAME TIMING OF THE POWER STEERING GOING ON AND OFF BUT NOT ALWAYS. THE RED BATTERY SYMBOL WILL ALSO TURN ON IN DASHBOARD. EXTERIOR LIGHTS WILL HAVE PULSING GOING ON WITH BRIGHT AND DIMMING. POWER WINDOWS AND LOCKS STILL WORK PROPERLY DURING ALL OF THIS. CENTER CONSOLE (RADIO HEAT CLOCK) WILL TURN ON AND OFF AT RANDOM ALSO NOT NECESSARILY ALL TOGETHER. BATTERY AND ALTERNATOR CHECKED WITH MULTI METER AND WORKING PROPERLY. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS NOW. SOMETIMES IT WONT HAPPEN AT ALL OTHER TIMES IT IS CONSTANT ON THE DRIVES. MY RIDES ARE ANYWHERE BETWEEN 10-45 MINUTES.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Ford Escape → · Every Escape year → · How the figures are calculated →