2009 Ford Escape complaints

THE POWER STEERING WENT OUT. THE WHEEL HAD BEEN SHUDDERING FOR A FEW WEEKS AND GRADUALLY GETTING WORSE. WHILE DRIVING DOWN THE HIGHWAY THE POWER STEERING SUDDENLY WENT OUT. I HAD TO GET THE ENTIRE POWER STEERING COLUMN AND PARTS REPLACED. MY MECHANIC SAID THAT FORD RECALLED ALL POWER STEERING IN CARS MADE FROM 2008-2011, BUT FOR SOME REASON MY CAR DID NOT HAVE A RECALL EVEN THOUGH IT WAS MADE DURING THOSE YEARS.

THE VEHICLE IS HAVING ELECTRICAL ISSUES . THE FOR DEALER SAYS ITS A SENSOR BUT IT HAS THROWN OUT MY POWER STEERING

WHILE TRAVELING AT 35MPH ON A CITY STREET AN ALERT SOUNDED ON THE VEHICLE FOLLOWED BY A MESSAGE STATING POWER STEERING ASSIST FAULT. VEHICLE IMMEDIATELY BECAME HARD TO STEER AND NEARLY RESULTED IN A COLLUSION. MANAGED TO PULL VEHICLE IN A PARKING LOT AND MESSAGE CONTINUED TO BE DISPLAYED AFTER RESTARTING VEHICLE. CONTACTED TOW SERVICE TO HAVE VEHICLE TOWED TO DEALERSHIP.

POWER ASSIST LIGHT CAME ON WHILE DRIVING VERY HARD TO STEER PER DEALERSHIP STEERING TORCH SENSOR OUT NOT COVERED BY ANY RECALL

POWER STEERING ASSIST FAULT ALERT IS ON AND NOW GREAT EFFORT TO TURN WITH STEERING. JUST GOT IN CAR THIS MORNING AND IT WAS A FIRST TIME ALERT IN STATIONARY

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING ABILITY BECAME DIFFICULT AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

I WAS HAVING PROBLEMS WITH MY STEERING WHEEL SHAKING, I TOOK IT INTO MIDAS TO HAVE IT CHECKED AND THEY THOUGHT IT MIGHT BE A BUILD UP OF SNOW AND ICE AS THE WEATHER HAS BEEN VERY COLD. THEY SAID IT COULD ALSO BE THE STEERING AND TO TAKE IT TO FORD. I DROVE TO SEE MY SON IN BATTLE CREEK ABOUT 40 MILES AWAY AND AFTER MY VISIT AND ON MY WAY HOME IT SEEMED TO BE GETTING MORE SHAKY SO I WENT RIGHT HOME AND AS I TURNED INTO THE DRIVEWAY THE STEERING WENT OUT. SO I CALLED BROOKLYN FORD AND HAD MY CAR TOWED TO THEM AS THEY ARE VERY REPUTABLE. THEY SAID THAT I WAS THE EIGHTH PERSON THEY HAD TO FIX THIS SAME PROBLEM. NOW I THINK THAT IS EIGHT TO MANY AND THINK SOMETHING WAS WRONG WHEN THERE WAS A RECALL FOR THIS PROBLEM ON THE 2008 MODELS. BROOKLYN FORD SAID THE CAUSE WAS A SCANNED CODE-B2278 STEERING SHAFT TORQUE SENSOR MALFUNCTION-INTERNAL FAILURE TO TORQUE SENSOR. BROOKLYN FORD HAD TO REPLACE STEERING COLUMN ( PART NUMBER CL8Z 3C529D), REPROGRAM, CLEAR CODE, RETEST. THE COST FOR THIS WAS $1,285.85 AND BEING A RETIRED SENIOR THIS WAS A GOOD SHARE OF MY LIVING EXPENSES. PLEASE RESEARCH THIS AS IT JUST SEEMS FUNNY THAT SO MANY CARS HAD TO HAVE THIS DONE JUST THIS YEAR.

I WAS DRIVING DOWN THE ROAD AT APPROX. 40MPH AND HAD TO BRAKE BECAUSE A CAR ENTERED MY LANE RIGHT IN FRONT OF ME. WHEN I BRAKED IT WAS SOMEWHAT A HARD BRAKE. I DIDN'T, HOWEVER, SLAM ON THE BRAKES. I HEAR THE ABS COME ON AND AFTER THAT MY BRAKE PEDAL WENT TO THE FLOOR.

MY STEERING STARTED SHAKING. A FEW DAYS LATER MY POWER STEERING ASSIST FAULT LIGHT CAME ONE. THE FOLLOWING DAY MY POWER STEERING WENT OUT. THIS PROBLEM WAS SUPPOSEDLY "FIXED" ON MY VECHICAL IN 2017 DUE TO A RECALL. HOWEVER, ACCORDING TO PAPERWORK IT WAS RECALIBRATED AND NOT REPLACED AND NOW IS BROKEN. DO I HAVE TO PAY FOR THE REPAIRS?

STEERING LOCKS UP ON TURNS WHEN LOW SPEED TURNS

I HAPPEN TO SEE IT'S A LOT OF RECALLS ON THE FORD ESCAPES I TYPED MY VINLAND IT SHOWS ZERO RECALLS BUT I'M ACTUALLY HAVING THE SAME PROBLEMS THAT THE RECALLS HAVE MY FORD ESCAPE POWERSTEERING ASIST FAULT SCREEN CAN'T UP NOW IT'S HARD TO TURN AND WHAT NOT BEFORE THIS SCREEN POPPED UP I HADD ANOTHER SCREEN TELLING ME TIRE SENSOR FAULT THIS PROBLEM IS WELL COMMON I ACTUALLY THINK THEY NEED TO RECALL MORE VEHICLES

I STOPPED TO PARALLEL PARK ON A BUSY MAIN STREET IN DOWNTOWN CLOVIS. AS I WAS BACKING AND TURNING INTO A A PARKING SPACE BETWEEN TWO PARKED VEHICLES THE POWER STEERING QUIT WORKING WITHOUT ANY WARNING. I WAS NOT ABLE TO TURN TIGHT ENOUGH TO PARK INTO THE SPACE. ALL I COULD DO WAS TO PULL OUT AND SLOWLY DRIVE HALF A BLOCK TO A LARGE HALF EMPTY PARKING LOT WHERE I HAD ALLOT MORE ROOM TO MANEUVER. I WAS ABLE TO PARK THERE AND WE HAD TO WALK BACK TO THE RESTAURANT TO EAT. WHEN WE RETURNED TO OUR VEHICLE AND AFTER I STARTED IT, I FOUND THE POWER STEERING WAS WORKING AGAIN. I DROVE TO THE CLOSEST FORD DEALERSHIP THAT WAS ALSO WHERE WE HAD PURCHASED OUR ESCAPE FROM. I WENT INSIDE TO TALK WITH A SERVICE WRITER. I TOLD HIM ABOUT THE RECALL 14S05 AND THAT WAS THE PROBLEM I WAS HAVING. I INFORMED HIM THAT THE STEERING COLUMN HAD BEEN REPLACED BEFORE IN 2012 DUE TO A STEERING PROBLEM. WE NEVER RECEIVED A RECALL FROM FORD OVER THE ISSUE IN 2014. HE CHECKED OUR VIN NUMBER AND SAID THEY COULDN'T DO ANYTHING FOR US UNDER THE RECALL. HE SAID I COULD TRY TO CONTACT FORD MOTOR COMPANY AND SEE IF THEY WERE ABLE TO DO ANYTHING FOR US.

STEERING ASSIST SUDDENLY STOPPED WORKING ON MY 2009 FORD ESCAPE. I STOPPED FOR LUNCH THEN CRANKED IT AND STEERING WAS EXTREMELY HARD TO TURN. FORD DEALERSHIP SAID IT IS THE TORQUE ASSEMBLY. I ALSO NOTICED THE SEATBELT ALARM HAD QUIT WORKING AND THE CLOCK NEEDED RESET. NUMEROUS ISSUES WITH TIRE PRESSURE SENSORS. THERE HAS BEEN A TERRIBLE VIBRATION OR SHAKING IN THE STEERING WHEEL WHILE STOPPED WITH FOOT ON THE BRAKE SINCE PURCHASE. I ALSO HAD PROBLEMS IN THE STEERING COLUMN IN 2011, JUST AFTER PURCHASE. THERE IS A RECALL ON THE TORQUE ASSEMBLY FOR SAME YEAR OF CAR BUT NOT MY VIN, OF COURSE.

FEBRUARY 1ST 2019 I BROUGHT MY CAR TO THE DEALERSHIP DUE TO INTERMITTENT FAILURE OF POWER STEERING. THE DAY BEFORE THE APPOINTMENT THE POWER STEERING FAILED COMPLETELY. THE DEALERSHIP SAID IT HAD A RECALL AND PERFORMED A SOFTWARE UPDATE. AFTER THAT THE POWER STEERING WORKED PROPERLY FOR TWO WEEKS. ON FEBRUARY 14TH I ATTEMPTED TO DRIVE HOME AFTER WORK AND THE POWER STEERING WAS A COMPLETE LOSS. I RETURNED THE CAR TO THE DEALERSHIP THE NEXT DAY. THEY REPORTED THE TORQUE SENSOR HAD FAILED AND WAS NOT COVERED UNDER THE RECALL. FORD DID NOT ADEQUATELY PREVENT MY CAR FROM THE LOSS OF POWER STEERING. THE DEALERSHIP ORIGINALLY TOLD ME TWO OPTIONS WERE POSSIBLE, UPDATING SOFTWARE OR REPLACING PARTS. NOW THAT THEY UPDATED THE SOFTWARE, THE RECALL WAS CLEARED OFF OF MY CAR BUT THE PROBLEM STILL PERSISTS AND WILL NOT BE PROPERLY ADDRESSED.

AS I WAS DRIVING ON A CITY STREET THE STEERING LOCKED UP ON ME. MY CAR WAS STILL RUNNING BUT I WAS NOT ABLE TO TURN LEFT OR RIGHT. LUCKILY I WAS CLOSE TO MY HOME AND JUST PUSHED IT TO MY DRIVEWAY AND HAD TO TURN THE WHEEL SUPER HARD TO GET IT IN. IT WAS TERRIFYING AS MY SON WAS IN THE CAR WITH ME AND I HAD NO IDEA WHAT WAS GOING ON.

DRIVING HOME FROM MY DR APPOINTMENT BELLS GO OF AND STEERING GOES OUT. YOU NEED LOTS OF STRENGTH TO TURN THIS SUV AT ANY SPEED I A NEW ONE OF THIS VEHICLE AND I THANK GOD I AM LUCKY TO BE ALIVE THIS THING IS A DEATH TRAP I THINK FORD IS DROPPING THE BALL WITH A SOFTWARE UP DATE. THE NEED TO FIX THE STEERING SO WE CAN FEEL SAFE

I USE MY VEHICLE AS MY ONLY SOURCE OF INCOME AS A SINGLE PARENT. I CAME HOME FOR A QUICK LUNCH. WHEN I WENT TO LEAVE I PULLED OUT OF MY DRIVEWAY & HAD NO POWER STEERING. IT WENT OUT WITH NO WARNING, I ALMOST DROVE RIGHT INTO MY NEIBORS HOUSE!!!! I HAVE BEEN GOING BACK AND FORTH WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE FROM NOW TO FIND OUT THERE ARE HUNDREDS OF OTHER BUYERS THAT ARE HAVING THE EXACT SAME ISSUES. IT STARTED WITH MY TIRE PRESSURE SENSOR LIGHT THAT GOES OFF AND ON WITHIN THE LAST COUPLE WEEKS AND NOW THIS. THIS IS COMPLETELY UNACCEPTABLE CLEARLY THERE'S A MANUFACTURING FLAW. IS FORD WAITING FOR SOMEBODY TO GET SERIOUS BODILY INJURY FROM AN ACCIDENT FROM THEIR MANUFACTURING FLAW OR GOD FORBID KILL SOMEBODY DUE TO AN ACCIDENT. IN MY GEOGRAPHICAL AREA POWER STEERING IS NEEDED AS IT IS GLARE ICE ROAD CONDITIONS PRETTY MUCH 24/7 FOR THREE TO FIVE MONTHS OUT OF THE YEAR. WHEN SPEAKING WITH MY LOCAL FORD DEALERSHIP IT'S GOING TO COST ME NEAR $1,000 TO FIX, $1,000 THAT I DON'T HAVE AND DON'T HAVE THE CAPABILITIES OF OBTAINING. THIS IS COMPLETELY UNACCEPTABLE. I'VE BEEN RESEARCHING ONLINE AND SEE QUITE A FEW PEOPLE THROWING OUT THE IDEA OF A CLASS ACTION LAWSUIT, I'M DEFINITELY A BOARD . I'M VERY DISAPPOINTED IN FORD. I WOULD IMAGINE IF THIS ISN'T MADE RIGHT THEY WILL BE LOSING A LOT OF CUSTOMERS MYSELF INCLUDED I WILL NEVER BUY ANOTHER FORD AGAIN, AND I'M IN THE MARKET FOR MYSELF AND MY TEENAGER.

POWER STEERING ASSIST FAULT. AND ALSO TIRE PRESSURE SENSOR FAULT ESCAPE 4WD V6 W/ ~172,XXX. DASH NOTIFICATION APPEARED ON 02/09/19 BUT QUICKLY WENT AWAY. POWER STEERING WAS FINE, NOT ONE ISSUE EVER. THEN ON 02/11/19 ON THE WAY HOME, THE DASH ALERT SHOWED "POWER STEERING ASSIST FAULT" AND IT WOULDN'T GO AWAY AND BEEPED MULTIPLE TIMES. I PARKED IT AT HOME IN DRIVEWAY AND WENT TO MOVE IT INTO THE STREET A LITTLE BIT LATER AND THE POWER STEERING WAS NONEXISTENT. TOOK FULL BODY WEIGHT TO JUST GET IT TO IN FRONT OF THE HOUSE. LUCKY THAT I WASN'T DRIVING OR DELIVERING FOR MY JOB LIKE I USUALLY AM DURING THE WEEK. BUT TO MY LUCK, MY VIN ISN'T UNDER THE RECALL EVEN THOUGH MY ESCAPE WAS BUILT IN MAY 2009, WELL WITHIN THE RECALL TIME PERIOD. I THINK HIGHLY OF FORD AND AM VERY DISAPPOINTED AT THEIR ATTEMPTS TO SILENCE AND CURB CUSTOMER ISSUES... AND THIS IS A DANGEROUS MANUFACTURING ISSUE! ANY FORD EXECUTIVE OR HIGHER UP WOULD HAVE THIS DONE ASAP IF SOMETHING BAD HAPPENED TO THEIR OWN FAMILY. WE NEED TO ALL STAND UP AND FILE A CLASS ACTION LAWSUIT. THEY DON'T CARE ABOUT OUR SAFETY OR OUR FINANCIAL WELLBEING. MOST CAN'T AFFORD THESE $1-2K FIXES.

THE POWER STEERING FAILS SUDDENLY WITHOUT WARNING WHILE DRIVING. YOU CAN STILL STEER BUT IT IS DIFFICULT, SOMETIMES IT WILL FAIL AS SOON AS YOU CRANK THE VEHICLE. YOU CAN TURN OFF VEHICLE THEN RESTART AND IT WILL BE OK. THIS IS A INTERMITTENT PROBLEM FOR NOW. THERE IS A RECAL BUT ONLY FEW MODELS WITH THE CORRECT VIN NUMBER. HOWEVER EVERYWHERE ON LINE PEOPLE ARE HAVING THIS ISSUE AND THE RECAL WILL NOT COVER BECAUSE OF THE VIN NUMBER. THE STEERING SHOULD LAST THE DURATION OF THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND ALL SHOULD BE COVERED UNDER THIS RECAL. NOT JUST A SELECT FEW THIS PROBLEM WILL OCCUR IN MOTION, OR SETTING STILL. NO PATTERN

POWER STEERING HAS FAILED EVEN THOUGH RECALL 14S05 WAS PERFORMED OCTOBER 2014

TAKATA RECALL SINCE I BOUGHT THIS CAR A LOT OF PROBLEMS WITH ELECTRICS ISSUE SENSORS, POWER STEERING, IGNITION, SPEEDING SENSORS, (ALL ELECTRICS) THE WORST ONE IS POWER STEERING. THERE WAS A RECALL ON LINE FOR THIS MODEL BUT NOT FOR MY CAR. (WHY NOT MY CAR?) THERE ARE IN RECALL ALL 2008 - 2011 FORD ESCAPES

POWER STEERING GOES OUT WHILE DRIVING. ESPECIALLY ON TURNS.

POWER STEERING ASSIST FAULT. LOSS OF POWER STEERING.

ELECTRIC POWER ASSIST FAILED TWICE WITH NO WARNING UPON START UP, CAUSING THE POWER STEERING TO DEFAULT TO MANUAL CONTROL, BASICALLY COULD NOT BE STEERED. STEERING COLUMN HAD TO BE REPLACED. NEVER RECEIVED ANY NOTIFICATION REGARDING THE RECALL THAT WAS DONE ON THIS ISSUE FOR A 2009 ESCAPE. TOTAL REPAIR COST INCURRED 1,358.86.

LOST CONTROL OF ALL POWER STEERING

POWER STEERING WENT OUT RANDOMLY ON MY WAY TO WORK THIS MORNING CHECKED MY VIN NUMBER AND NO RECALLS ARE SHOWN EVEN THOUGH MY ESCAPE IS FROM THE KANSAS CITY PLANT AS WELL. THIS IS THE SECOND RECALLED PROBLEM WITH THIS VEHICLE FORD IS REFUSING TO FIX.

SBS MODULE KEEPSFAILING HAD MASTER CYLINDER REPLACED IN MY 2009 FORDESCAPE LOOKED ON LINE OTHER PEOPLE HAVING SAME PROBLEM SHOULD BEARECALL ON THIS MODULE NOTHING WRONG NONABSLIGHT ON LOW BRAKE PEDAL VEHICLE IN MOTION TRYING TO STOP BRAKE PEDAL VERY SPONGIE ## VIN PASSED ## 2009 FORD ESCAPE LIMITED ##

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE JERKED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,602.

POWER STEERING ASSIST IS LOST.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE OUT OF A PARKING SPACE, THE VEHICLE LOST STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VARNEY FORD INC (237 MOOSEHEAD TRAIL, NEWPORT, ME 04953) IN JULY OF 2015 FOR AN EVALUATION, BUT THEY ONLY ERASED THE CODES AND ADVISED THE CONTACT THAT THE VEHICLE WAS FINE. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

THE INSTRUMENT PANEL LIGHTS AND GAUGES WENT OUT AT WHICH TIME I NOTICED THE POWER STEERING AND TURN SIGNALS DIDN'T WORK. THIS HAPPENED 3 OR TIMES ON A 30 MINUTE DRIVE WITH A DURATION OF ABOUT 30-45 SECONDS EACH

2008 FORD ESCAPE RECALL FOR POWER ASST FAULT RECALL WAS PERFORMED IN 2015 AND NOW IT HAS FAILED AGAIN, FORD WILL NOT COVER IT AGAIN ? SPOKE TO FORD'S TODAY 01/22/2019 SAID SORRY BUT WE WILL NOT HELP YOU!!! I WAS DRIVING GOT 2 DINGS AND THEN A SHUTTER AND THE WARRING LIGHT CAME ON LOST POWER STEERING AND THE MESSAGE WAS POWER STEERING ASST FAULT ON CITY STREET IN ROSEVILLE MI

WHILE MAKING A RIGHT HAND TURN, MY ESCAPE SEEMED TO LOSE POWER AND WAS VERYT HARD TO MAKE THE TURN. GOT OUT OF THE TURN AND IT SEEMED FINE BUT THE POWER STEERING ASSIST FAULT SHOWED UP ON THE DASH. THE NEXT TURN I MADE, IT DID IT AGAIN! I GOOGLED IT AND IT SHOWED THERE WAS RECALLS FOR THIS EXACT SAME FAULT. EDMUNDS REPORT 5-29-14 STATED FORD RECALLS 1.1 MILLION VEHICLES FOR POWER STEERING PROBLEMS, INCLUDING 2008-'11 FORD ESCAPE, 2011-13' FORD EXPLORER. I TOOK MY 2009 FORD ESCAPE TO THE FORD DEALER TO HAVE THEM LOOK AT IT. THEY RAN MY VIN NUMBER AND COMES UP AS NO RECALL! THEY EXPLAIN TO ME THAT THEY HAVE RAN INTO THIS PROBLEM BEFORE. THAT SOME OF THE RECALLS DON'T APPLY TO ALL VEHICLES LISTED IN RECALLS. I TOLD THE DEALER HOW COULD THIS BE? THEY OFFERED ME TO CALL FORD DIRECTLY AT 1-800-392-3673...I WILL CALL THIS NUMBER ONCE DONE WITH THIS VEHICLE SAFETY COMPLAINT. IT'S A VERY GOOD THING I WAS TAKING MY DAUGHTERS CAR TODAY TO GO AND PUT GAS IN IT WHEN THIS HAPPENED. IF SHE WAS DRIVING IT, I'M NOT SURE SHE WOULD OF BEEN ABLE TO TURN THE STEERING WHEEL WHEN THIS WENT OUT ON ME. NO TELLING WHAT COULD OF HAPPENED AND THANK GOD SHE WASN'T DRIVING!

LOST ELECTRICAL ASSIST POWER STEERING, FOUND OUT IS A MANUFACTURER DEFECT THAT FORD REFUSES TO FIX

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY NO POWER WAS GOING TO THE WHEELS WHEN I STEPPED ON THE GAS PEDAL. THE CAR PROCEEDED TO SLOWDOWN AND ONCE PULLED OVER TO THE SIDE OF THE ROAD IT WOULDN'T SEND ANY POWER TO THE FRONT OR BACK WHEEL BUT WOULD REV THE ENGINE, EVEN THOUGH I WAS IN DRIVE. I TRIED THIS IN REVERSE AS WELL BUT STILL NOTHING.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.

THE STEERING COLUMN IS BAD AND NEEDS REPLACING AND THE STEERING ASSIST RELAY MODULE AND WHEEL POSITION SENSOR, THIS IS IDENTICAL TO THE MODELS PRODUCED AT THE KANSAS CITY PLANT. MY SON WAS DRIVING AND THE ELECTRIC STEERING ASSIST WENT TOTALLY OUT AND REQUIRED EXTREME FORCE TO TURN THE VEHICLE SAFELY. THIS COULD HAVE HAD LIFE THREATENING POTENTIAL HAD HE NOT MAINTAINED CONTROL

I NOTICED THE TRANSMISSION STARTED TO SLIP AND I ADDED FLUID ONCE. THEN IT HAPPENED AGAIN AND I NOTICED TRANSMISSION FLUID INSIDE THE ENGINE BAY LIKE IT HAS BEEN SPRAYING. I DONE SOME RESEARCH AND FOUND THIS VEHICLE TO HAVE A TRANSMISSION COOLER LEAK AND OTHERS HAD IT FIXED UNDER RECALL FOR 2008. THIS IS A ISSUE WITH THIS MODEL VEHICLE.

"TAKATA RECALL" I CALLED FORD IN NOVEMBER 2018 TO CHECK FOR ANY RECALLS. I HAD 2 THEY SAID THE PARTS HAD TO BE ORDERED AND THEY WOULD CALL ME BACK FOR AN APPOINTMENT AS SOON AS THE PARTS CAME IN. I GOT A CALL THE BEGINNING OF DECEMBER. I TOOK MY CAR IN FOR THE STEERING RECALL. THEN ON JANUARY 12 2019 MY STEERING GOT REALLY STIFF ON ME WHILE DRIVING ON THE CITY STREET TO GO PICK UP MY DAUGHTER FROM HER SCHOOL. MONDAY JANUARY 14TH I TOOK MY VEHICLE IN THEN I GET A CALL SAYING ITS NOTHING THEY CAN DO CAUSE IT DON'T HAVE TO DO WITH THE RECALL BUT CLEAR ACROSS THE MESSAGE BOARD IT SAYS "POWER STEERING ASSIST FAULT " SAME RECALL NOW THEY TELLING ME 1700 TO FIX IT. I HAVE HAD MY TRUCK ALMOST 2 YEARS COME MARCH AND NEVER HAD AN ISSUE WITH MY STEERING UNTIL I TOOK IT IN FOR THE RECALL.

MY VEHICLE BEGAN EXPERIENCING A STIFF STEERING WHEEL AFTER LEAVING WALMART SATURDAY 10/6/19. IT WAS THEN TOWED 10/9/19 TO FIRESTONE AT WHICH TIME THEY INSTALLED AN ALTERNATOR TO SUPPOSEDLY TO ELIMINATE THE STIFF STEERING WHEEL, WHICH WAS FINE UNTIL 1/5/2019 AT WHICH TIME UPON DRIVING ON THE EXPRESSWAY I-290 HEADING TO ELGIN FROM BELLWOOD AT 45 MILES PER HOUR OR SO I BEGAN EXPERIENCING A STIFF STEERING WHEEL AGAIN. I HAD TO TURN AROUND WITH GREAT DIFFICULTY AND FEARFULLY BACK TO BELLWOOD AND PARK VEHICLE AT AUNT'S HOME AND WAIT FOR ANOTHER TOW BACK TO FIRESTONE AGAIN. I WAS TOLD ON 1/7/19 BY FAUSTO, SERVICE MANAGER OF FIRESTONE THAT IS A DEFECT. THEY INFORMED ME THAT THERE IS A RECALL WITH FORD REGARDING THIS MATTER. I INFORMED THEM THAT THE RECALL DIDN'T APPLY TO MY PARTICULAR VEHICLE, BUT IN ANOTHER BATCH RECALL #14S05. SO, I HAD MY VEHICLE TOWED TO FORD ON 1/11/2019. I WAS PREVIOUSLY TOLD IN EARLY OCTOBER, 2019 BY FORD THAT MY VEHICLE DID NOT FALL UNDER THE RECALL. I DON'T GET WHY I AM STUCK WITH THIS BILL FOR SOMETHING THAT I PERCEIVE AS A DEFECT AND SHOULD BE ADDED TO THE RECALL LIST IN MY OPINION. ULTIMATELY, ON TODAY 1/11/2019 I WAS CHARGED $1,578 PLUS THE COST OF AN ALTERNATOR ON 10/11/2018 TO FIRESTONE PURSUANT TO THE STIFF STEERING WHEEL ISSUE. THIS DOESN'T SEEM FAIR THAT BECAUSE I AM NOT IN A PARTICULAR BATCH I HAVE TO ASSUME THIS RESPONSIBILITY, BUT I KNOW THAT I AM NOT ALONE. I PURCHASED MY VEHICLE AT 17,781 MILES SO I VIRTUALLY HAVE ONLY DRIVEN THIS VEHICLE ON TH

1/9/19 FOLLOWUP ON A CORRECTION FOR COMPLAINT #11165049 TO SAY THAT THIS INCIDENT HAPPENED ON 1/5/19 NOT 12/5/19. I APOLOGIZE FOR ANY CONFUSION. I WILL ALSO SEND ADDITIONAL INFORMATION REGARDING THE RESULTS FROM FIRESTONE. I WILL THEN BE TOWING MY VEHICLE ONCE MORE TO AL PIEMONTE FORD FOR POSSIBLE REPAIR. I FEEL THAT THIS SHOULD BE INVESTIGATED AND PLACED AS A RECALL REGARDLESS OF IF IT BELONGED TO A PARTICULAR BATCH OF VEHICLES, WHICH IS WHAT I WAS TOLD BY FORD IN OCTOBER. IF THIS IS THERE DEFECT WHY SHOULDN'T THEY BE RESPONSIBLE FOR IT WHEN I HAVE HELD OF MY PART AND PAID FOR THE VEHICLE AND KEPT UP WITH MAINTENANCE. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. SINCERELY, *TR

CORRECTIONS FROM ORIGINAL COMPLAINT#11165049 INDICATED BY * ASTERISK. I CALLED FORD IN OCTOBER FOR RECALL #14S05, BECAUSE MY STEERING WHEEL BEGAN TO STIFFEN UP TO THE POINT THAT I WAS UNABLE TO DRIVE IT. I WAS TOLD BY FORD THAT MY VEHICLE DID NOT FALL IN THAT BATCH OF RECALLS. FORD STATED I WOULD BE RESPONSIBLE FOR ANY WORK DONE. I HAD CREDIT WITH FIRESTONE SO FORTUNATELY, I WAS ABLE TO TAKE IT THERE FOR THIS STIFF STEERING. FIRESTONE DID COMPLETE A BRAKE INSPECTION AND REPLACED THE ALTERNATOR, AND AIR TIRE PRESSURE SENSOR ON OCT. 11, 2018. I HAVE HAD MY CAR TOWED HOME, THEN TO ONE CAR REPAIR PLACE AND THEN TO FIRESTONE CAR CARE SERVICE CENTER CAUSING ME TO SPEND CASH MONEY FOR ONE TOW, AND ONE BY TRIPLE AAA BOTH IN ONE DAY, AND NOW THIS RECENT TOW EXHAUSTED ALL MY TOWS WITH TRIPLE AAA. I CAN'T RE-TOW UNTIL *1/19/2019 FOR RENEWAL, BUT RUN THE RISK IF IS THE SAME PROBLEM THEY STILL MAY NOT TOW MEANING ADDITIONAL MONEY OUT OF MY POCKET ON A RETIRED PENSION. ON *JAN. 5, 2019 STIFF STEERING ISSUE RETURNED. I WAS ABOUT TO HEAD FOR ELGIN, ILLINOIS AND ON THE EXPRESSWAY, AND NOTICED WHEN CHANGING LANES THE STEERING WHEEL BEGAN TO STIFFEN. I PULLED OVER AND HAD TO DETERMINE WHAT WAS I GOING TO DO. I MANAGED TO GET BACK ON EXPRESSWAY TURN AROUND AND RETURN TO MY AUNT'S HOME, AND THEN THE WHEEL GOT EXTREMELY STIFF ESPECIALLY WHEN TURNING. I PARKED THE VEHICLE AND CALLED FOR A TOW TO FIRESTONE SINCE I THOUGHT IT WAS SOMETHING THEY MAY HAVE DONE INCORRECTLY. FIRESTONE CALLED ME AND STATE

I CALLED FORD IN OCTOBERFOR RECALL #14S05, BECAUSE MY STEERING WHEEL BEGAN TO STIFFEN UP TO THE POINT THAT I WAS UNABLE TO DRIVE IT. I WAS TOLD BY FORD THAT MY VEHICLE DID NOT FALL IN THAT BATCH OF RECALLS. FORD STATED I WOULD BE RESPONSIBLE FOR ANY WORK DONE. I HAD CREDIT WITH FIRESTONE SO FORTUNATELY, I WAS ABLE TO TAKE IT THERE FOR THIS STIFF STEERING. FIRESTONE DID COMPLETE A BRAKE INSPECTION AND REPLACED THE ALTERNATOR, AND AIR TIRE PRESSURE SENSOR ON OCT 11, 2018. I HAVE HAD MY CAR TOWED HOME, THEN TO ONE CAR REPAIR PLACE AND THEN TO FIRESTONE CAR CARE SERVICE CENTER CAUSING ME TO SPEND CASH MONEY FOR ONE TOW, AND ONE BY TRIPLE AAA BOTH IN ONE DAY, AND NOW THIS RECENT TOW EXHAUSTED ALL MY TOWS WITH TRIPLE AAA. I CAN'T RE-TOW UNTIL OCT. 15, 2018 FOR RENEWAL, BUT RUN THE RISK IF IS THE SAME PROBLEM THEY STILL MAY NOT TOW MEANING ADDITIONAL MONEY OUT OF MY POCKET ON A RETIRED PENSION. ON DEC. 5, 2018 STIFF STEERING ISSUE RETURNED. I WAS ABOUT TO HEAD FOR ELGIN, ILLINOIS AND ON THE EXPRESSWAY, AND NOTICED WHEN CHANGING LANES THE STEERING WHEEL BAGAN TO STIFFEN. I PULLED OVER AND HAD TO DETERMINE WHAT WAS I GOING TO DO. I MANAGED TO GET BACK ON EXPRESSWAY TURN AROUND AND RETURN TO MY AUNT'S HOME, AND THEN THE WHEEL GOT EXTREMELY STIFF ESPECIALLY WHEN TURNING. I PARKED THE VEHICLE AND CALLED FOR A TOW TO FIRESTONE SINCE I THOUGHT IT WAS SOMETHING THEY MAY HAVE DONE INCORRECTLY. FIRESTONE CALLED ME AND STATED THAT THIS ISSUE WAS BEYOND THEIR CAPABILITY. IT IS A DEFECT, AND I N

INTERMITTENT POWER OUTAGE OF STEERING WHILE DRIVING. CAUSES UNSAFE STEERING AND LOW SPEED DRIVING, FORD ADMITS PROBLEM CLOSED RECALL. VEHICLE HAS 35500 MILES WELL MAINTAINED. WHEN STEERING POWER STOPS HAZARD DRIVING CONDITION WILL CA USE ACCIDENT.

I WAS ON MY TO WORK ONE MORNING ENTERING THE INTERSTATE ON RAMP AND I LOST POWER STEERING WHICH ALMOST CAUSED ME TO HAVE AN ACCIDENT. MAKING IT EXTREMELY HARD TO STEER THE VEHICLE. UPON TAKING IT TO MY LOCAL FORD DEALERSHIP THEY TOLD ME MY POWER STEERING TORQUE CONTROL MODULE WAS FAILING. THIS WAS A RECALL ON ESCAPES FROM 2008 / 2011, BUT THEY SAID MY PARTICULAR VIN WAS NOT PART OF THE RECALL??? UPON FURTHER INVESTIGATION MYSELF I'M SEEING WHERE NUMEROUS FORD OWNERS WERE HAVING THE SAME ISSUE AND LIKE MYSELF HAD TO PAY FOR THIS REPAIR OUT OF POCKET...NOT CHEAP I MAY ADD. IT SEEMS THAT SOMEONE WILL HAVE TO LOOSE THEIR LIFE AS A RESULT OF THIS DEFECT BEFORE A RECALL IS ISSUED FOR (ALL) MODELS IN THIS TIME FRAME... WHAT A HORRIBLE THING FOR FORD TO PUT THEIR CONSUMERS AND THEIR FAMILIES IN JEPORDY DUE TO THESE DEFECTIVE PARTS. I WOULD LIKE TO SEE FULL RECALL ON ALL MODELS BETWEEN THIS TIME FRAME. ALSO VEHICLES TO BE FIXED AT FORDS EXPENSE BEFORE SOMEONE LOOSES A LOVED ONE. AND REIMBURSE THOSE OF US WHO HAVE HAD IT FIXED AT OUR EXPENSE....

IN 2014, FORD HAD AN ELECTRIC POWER STEERING RECALL, 14S05, FOR ESCAPES. I HAD A DEALERSHIP PERFORM THE CODE REPROGRAMMING IN OCTOBER 2014. FOUR YEARS LATER, THE POWER STEERING WENT OUT. THERE ARE LESS THAN 50,000 MILES ON THE CAR SO THERE'S NOT A LOT OF WEAR AND TEAR ON THE VEHICLE. I CALLED THE DEALERSHIP AND FORD CUSTOMER SERVICE AND THEY BOTH SAID THAT SINCE I BROUGHT THE CAR IN FOR THE RECALL, THERE IS NOTHING MORE THEY WILL DO. THIS SEEMS LIKE IT WAS A KNOWN ISSUE AT FORD AND THEY FOUND A WAY AROUND HAVING TO FIX ALL THE CARS THEY MADE WITH FAULTY POWER STEERING. I'M THE ORIGINAL OWNER OF THE ESCAPE SO I KNOW THAT IT HAS BEEN LIGHTLY USED.

POWER STEERING STOPPED WORKING WHILE DRIVING ON A CITY STREET AND THEN POWER STEERING CAME BACK. WHEN I SHUT OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING IS STILL NOT WORKING. I HAVE NOT DRIVEN THE CAR SINCE BECAUSE OF SAFETY CONCERNS. I WAS TOLD BY FORD THAT MY ESCAPE WAS NOT PART OF THE NATIONAL RECALL.

PURCHASED THE VEHICLE IN JANUARY 2017. APPROXIMATELY MID DECEMBER 2018 A CODE POPPED UP ON MY DASH "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL SHAKES AS I DRIVE. I CODE IS CONTINUOUSLY ON. I CONTACTED FORD, WHO TELL ME THERE WAS A RECALL ON THE 2009 FORD ESCAPE IN 2016 FOR THIS EXACT CODE, BUT BECAUSE MY VEHICLE WAS NOT ASSEMBLED IN KANSAS CITY, THAT THEY CANNOT FIX IT UNDER THE RECALL AND I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I DON'T FEEL THIS IS RIGHT, AS THIS IS A SAFETY ISSUE AND COULD BE DANGEROUS IF I LOSE MY POWER STEERING WHILE ON THE ROAD. *TT*JB

I TOOK MY VEHICLE IN FOR A RECALL ON THE POWER STEERING, THEY UPDATED THE SOFTWARE AND THE PROBLEM WAS TEMPORARILY FIXED. WEEKS LATER THE POWER STEERING FAILED COMPLETELY WHILE DRIVING ALMOST RESULTING IN A CRASH. THE FORD DEALERSHIP HAS STATED THAT THE RECALL IS CLOSED AND THE FAILURE OF THE POWER STEERING IS NOT THEIR FAULT, CHARGING THOUSANDS FOR A REPAIR OF THE ENTIRE STEERING COLUMN.

POWER STEERING FAILED AND STOPPED WORKING WHILE DRIVINGU