2002 Ford Escape complaints

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT HEARD AN ABNORMAL NOISE UPON MAKING A TURN. THE STEERING WHEEL TURNED, BUT THE WHEELS REMAINED STRAIGHT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TECHNICIAN INSTALLED TWO BRACKETS BUT NOT THE ENGINE MOUNT BRACKETS. THE CONTACT FELT THAT THE RECALL REMEDY WAS NOT PERFORMED ACCURATELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 228,000. *TR

I WAS MAKING A RIDE AN MAPLE ROAD WHEN ALL OF A SUDDEN I HEAR A SORT OF POPPING NOISE ALMOST LIKE A FLAT TIRE. THATS WHAT I THOUGHT IT WAS SO I KEPT DRIVE TO WHERE I LIVE.ON THE WAY HOME ALL I HEARD WAS A SCREECHING. WHEN I GOT HOME HOME I CHECK AND THE SUSPENSION HAD SNAPPED BECAUSE OF RUSTING

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE DETAILS OF THE FIRE WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V165000 (STRUCTURE), 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL), AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE IN THE FRONT. WHILE PARKED, THE VEHICLE CAUGHT FIRE ON A SECOND OCCASION. THE FIRE DEPARTMENT HAD TO CUT THE HOOD OPEN AND INSPECTED THAT THE MASTER CYLINDER WAS ON FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,703.

THE FRONT PASSENGER DOOR LOCKING SYSTEM IS DEFECTIVE AND IS STUCK IN THE LOCK POSITION. UNABLE TO OPEN DOOR FROM THE OUTSIDE OR THE INSIDE OF THE CAR. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED IN THE PAST SINCE I NOTICED NUMEROUS COMPLAINTS REGARDING THIS SAME PROBLEM ON THE INTERNET OR YOUR NHTSA WEBSITE. THE FORD DEALER SERVICE MANAGER ALSO MENTIONED TO ME THAT THIS IS A RECURRING PROBLEM THAT SHOULD HAVE BEEN ADDRESSED IN THE PAST BY FORD. SERVICE FEE IS $500 IF THE REPAIRMAN IS ABLE TO OPEN THE DOOR WITHOUT BREAKING IT AS SOMETIMES IT DOES BREAK CAUSING AN EVEN MORE EXPENSIVE REPAIR. THIS IS AN EXPENSIVE REPAIR JOB FOR A JAMMED LOCKING MECHANISM THAT SHOULD EASILY BE WORKING PROPERLY. GOD FORBID I AM INVOLVED IN A CAR ACCIDENT AND MY WIFE, OTHER FRONT PASSENGER OR MYSELF IS UNABLE TO OPEN THE DOOR IN CASE OF AN EMERGENCY. THIS IS A MAJOR INCONVENIENCE AS ANY PASSENGER THAT WANTS TO SIT IN THE FRONT HAS TO LEAP THROUGH THE DRIVER DOOR TO SIT IN THE FRONT. MY WIFE IS THE ORIGINAL OWNER OF THIS CAR AND IT CURRENTLY HAS 130,000 MILES. ALL CAR DOORS SHOULD BE ABLE TO WORK WITHOUT JAMMING AS THIS OBVIOUSLY POSES A SAFETY ISSUE. WHY NHTSA HAS NEVER BOTHERED TO ESCALATE THIS PROBLEM TO A RECALL IS BEYOND ME WHEN THERE ARE OTHER FORD ESCAPE OWNERS WITH THE SAME SAFETY PROBLEM? PLEASE ADVICE, THANKS.

MY CAR JERKS WHEN DRIVING VERY BADLY HED MANY REPAIRS DONE TO NO AVAIL 118,000 MILES HAVE A DISABLED HUSBAND CAR IS UNRIEABLEDRIVING ON HIGHWAY AND LOCAL STREETS TO GET HOME.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CROSS BAR REINFORCEMENT WAS INSTALLED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,946.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A LOUD KNOCKING NOISE WAS HEARD AND ALL STEERING CAPABILITY WAS LOST. IN ADDITION, THE FRONT PASSENGER TIRE DETACHED AND THE VEHICLE DRAGGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED ON NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AND PRESSING THE ACCELERATOR PEDAL, THE THROTTLE BECAME STUCK AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED INJURIES TO THE LEFT LEG AND LEFT SIDE AFTER LEAPING FROM THE VEHICLE. A POLICE REPORT WAS FILED. WHILE INSPECTING THE VEHICLE, THE POLICE INDICATED THAT THE THROTTLE WAS STUCK CONTINUED TO REV AFTER THE CRASH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

THE FUEL TANK MOUNTING STRAP RUSTED THROUGH AND BEGAN DRAGGING ON THE HIGHWAY SENDING UP A SHOWER OF SPARKS. UPON INVESTIGATION, I FOUND THE METAL SHIELD AROUND THE TANK DISINTEGRATED INTO RUST FLAKES, AND THE SHIELD WHERE IT PASSES OVER THE DRIVESHAFT HAD FALLEN AND WAS RUBBING ON THE MOVING DRIVESHAFT. I RECOGNISED THE PROBLEM AND WAS ABLE TO SECURE THE TANK AND SHIELD TEMPORARILY TO LIMP HOME, BUT THE POTENTIAL FOR DISASTER IS CATASTROPHIC, ESPECIALLY HERE IN THE NORTHEAST WHERE THESE PARTS ARE CONTINUALLY SUBJECT TO SALT AND SNOW.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE BEFORE THE STEERING WHEEL SUDDENLY VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME FRACTURED DUE TO SEVERE RUSTING AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. MA 10/2 *CN

ON JULY 18, 2015 AT APPROXIMATELY 1:30 PM I WAS DRIVING UP BEAR CREEK MOUNTAIN AND HEARD A LOUD POP THEN THE VEHICLE STARTED SLIDING BEFORE I FINALLY GOT IT TO STOP. I SLIDE ABOUT 50 FEET AND IF I'D SLIDE ABOUT 3 MORE FEET I WOULD HAVE BEEN OVER THE SIDE OF THE MOUNTAIN. THE SUB FRAME HAD SNAPPED IN TWO AND IT PULLED THE RIGHT FRONT AXLE OUT. THIS MADE THE VEHICLE INOPERABLE. THE VEHICLE HAD TO BE PUT ON A ROLL BACK AND TAKEN AWAY.ALSO DAMAGED WAS THE RIGHT FRONT TIRE AND ,MOLDING AROUND THE FENDER. IF I HAD BEEN ON THE INTERSTATE WITH THIS VEHICLE MY FAMILY WOULD NOT HAVE SURVIVED THE WRECK. IT IS LUCKY THAT WE DIDN'T GO OVER THE MOUNTAIN. I DID NOTHING TO CAUSE THE SUB FRAME TO BREAK AND I THINK FORD SHOULD BE HELD LIABLE. I SPOKE WITH THE FORD CUSTOMER RELATIONS CENTER AND THEY TOLD ME THAT BECAUSE THERE WAS NO EXTENDED WARRANTY AND IT WAS NOT UNDER THE 2002 ESCAPE RECALL AND THAT THE FACT THAT THERE WAS NO FIRE OR LARGE CRASH THAT THEY COULD DO NOTHING ABOUT THE SUB FRAME BREAKING. MY INSURANCE CARRIER HAS ALSO CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE SAME THING. I ASKED THE LADY AT FORD IF SOMEONE HAD DIED IN THE WRECK WOULD I STILL BE TOLD THE SAME THING AND SHE REPLIED YES. ACCORDING TO FORD THEY CAN'T GIVE OUT TELEPHONE NUMBERS TO LEGAL DEPARTMENT OR ADDRESSES OR EMAIL ADDRESSES. I WAS ALSO TOLD THAT I COULD NOT SPEAK TO A SUPERVISOR BECAUSE THEY COULD NOT TRANSFER CALLS. I WAS TRANSFERRED TO THE LADY I WAS SPEAKING TO BY ANOTHER LADY. GO FIGURE. I THINK THA

FOR THE PAST YEAR AND A HALF THE ABS WARNING LIGHT HAS BEEN ILLUMINATED. I TOOK IT TO THE FORD DEALERSHIP TO HAVE THE LATEST RECALL FIXED REGARDING THE RESERVOIR CAP. FORD COULDN'T GET THE ABS WARNING LIGHT TO TURN OFF...SO, HENCE THE LIGHT STILL INTERMIDANTLY COMES ON AND OFF. ALSO, THE OIL PRESSURE LIGHT KEEPS COMING ON WHEN I START MY CAR AND WHEN I AM SLOWING DOWN. I JUST HAD MY MECHANIC CHANGE THE OIL A WEEK AGO AND AND STILL HAVING THE PROBLEM. ONE LAST THING, THE AIR BAG ILLUMINATION LIGHT HAS BEEN ON FOR THE PAST TWO YEARS. I TOOK IT TO MY DEALER AND THEY COULDN'T GET IT TO TURN OFF. AM I SAFE IN THINKING THAT MY AIR BAG WON'T DEPLOY JUST FOR THE HECK OF IT? NOT SURE WHAT TO DO? BUT IT SCARES ME.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE WHEEL BEARING COMPLETELY DETACHED FROM THE VEHICLE, WHICH RESULTED IN THE WHEEL DETACHING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT CORROSION FROM THE SUBFRAME CAUSED THE WHEEL BEARING TO DETACH AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

DRIVING ABOUT 25MPH HEAR A LOUD CLUNCK LOST CONTROLL OF VEHICLE BREAK PEDLE TO THE FLOOR TRUCK STILL MOVING HAD TO USE ER BRAKE TO STOP. GOT OUT PASSANGER FRONT TIRE WAS TURNED COMPLETLY DIFF WAY, THE BALL BEARER WAS DETACHED, THIS COULD HAVE KILLED ME IF I WAS ON FREEWAY! CALLED FORD THEY CONTINUED TO TELL ME THIS WASNT PART OF RECALL CALLED MEHCANIC SAID THE SUBFRAME SO RUSTED IT HAS COMPLETLY DETACHED FROM BALL BEARERS CAUSING TIRE TO BASICALLY FALL OFF. FORD WILL NOT FIX IT, GAVE ME EVERY OTHER ALTERNITIVE ON WHAT IT COULD BE. I HAD IT TOWED TO MY HOUSE, FORD WONT HAVE IT TOWED TO THE LOT TO LOOK AT IT AND ON TOP OF THAT WONT SEE IT FOR A WEEK IF I DO GET IT TOWED UP THERE! WHAT A MESS. ILL NEVER SHOP WITH THEM AGAIN. THEY WONT CARE UNTIL THIS KILLS SOMEONE.

THE AIR BAG READINESS SYSTEM ON THE CAR IS TROUBLING. THE RED LIGHT INDICATOR ON THE DASH EITHER FLASHES, OR REMAINS ON. THE MANUAL SAYS THE SYSTEM SHOULD BE SERVICED IMMEDIATELY. I CALLED A LOCAL FORD DEALER IN MY TOWN AND THEY SAY THEY WON'T PAY FOR IT. HAVE THERE BEEN PROBLEMS WITH THIS VEHICLE MAKE/MODEL/ YEAR? SINCE IT IS A SERIOUS SAFETY ISSUE, WOULDN'T THE MANUFACTURER BE REQUIRED TO FIX IT?

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED AND THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AND FRONT OF THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 7/16/15*CN

2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED WHILE SITTING AT A TRAFFIC LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED, HITTING THE VEHICLE IN FRONT OF HI, BECAUSE HIS FOOT WAS ON THE BRAKE, THE CRASH WAS NOT AS VIOLENT AS IT COULD HAVE BEEN. TWO OF THE PASSENGERS IN THE OTHER VEHICLE WENT TO THE HOSPITAL WITH SHOULDER INJURIES. THE CONSUMERS VEHICLE WAS DECLARED TOTALED. *JB

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE UNDERBODY FRAMING AND THE CROSS MEMBER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A NEWLY DESIGNED REINFORCEMENT; HOWEVER, THE FRAME AND THE CROSS MEMBER WERE RUSTED AND NOT COVERED UNDER THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000. THE VIN WAS NOT AVAILABLE.

RECEIVED NOTICE IN MAIL MY FORD WAS RECALLED DUE TO CORROSION RELATED SEPARATION OF FORWARD ATTACHMENT OF LOWER CONTROL ARM FROM SUBFRAME. THIS WAS FIX WITH JUST REINFORCED CROSSBAR...AN INDEPENDENT MECHANIC JUST RECENTLY CHECK MY VEH DUE TO STEERING AND FRONT END ISSUE I HAVE BEEN HAVING AND DISCOVERED THE AREA WHERE THE CROSSBAR HOLD ON TO IS RUSTED OFF..I CAN NOT DRIVE VEHICLE...THIS RUST THEY TELL ME WAS/OR WOULD HAVE BEEN NOTICE OF TIME CROSS BAR WAS INSTALL AND SHOULD HAVE NOTIFIED ME THAT MORE WORK SHOULD HAVE BEEN DONE. PERHAPS CORRECT/REPLACE THE WHOLE THING...I WOULD LIKE TO HAVE IT REPAIRED AT FORDS REQUEST,,,THE DEALERSHIP DENIED DUE TO RECALL FIXED ACCORDING TO FORD. HAD I BEEN AWARE IF THIS RUST ISSUE AT TIME OF REPAIR I WOULD HAVE BEEN ABLE TO DEAL WITH IT AND NOT BE AT RISK DRIVING ALL THESE PAST MONTHS.... *TR

ON 4/10/2014, I WAS DRIVING THE VEHICLE AND NOTICED THAT WHEN I LET MY FOOT OFF THE GAS PEDAL, THE CAR SHOWED NO SIGNS OF SLOWING...AS IF I WAS STILL ACCELERATING. I HAD TO USE THE BRAKE TO MAKE THE CAR SLOW DOWN. ON 4/12/2015, I WAS PULLING INTO THE DRIVEWAY AND LET MY FOOT OFF THE PEDAL TO COAST TO THE PARKING POSITION, WHEN IT SUDDENLY ACCELERATED, AND I ALMOST HIT OUR FENCE. THERE IS DEFINITELY SOMETHING WRONG WITH THE ACCELERATION SYSTEM. *TR

THE ACCELERATOR CABLE APPEARS TO HAVE GONE OUT. THE GAS PEDAL GOES DIRECTLY TO THE FLOOR AND THE ENGINE IS AT 6RPM'S. CALLED FORD AND EVEN THOUGH THEY HAD NEARLY 500K CARS RECALLED DURING THE EXACT YEAR MY CAR WAS BUILT THEY WILL NOT CLAIM RESPONSIBILITY FOR IT. IN THE MEANTIME MY TWO CHILDREN WERE HURT BECAUSE THEY COULDN'T ACCELERATOR ON TO THE HIGHWAY AND THEN HAD TO SHUT OFF THE CAR. FORDS SOLUTION WAS FOR ME TO TAKE MY CAR TO THEIR DEALERSHIP AND PAY THEM TO FIX MY VEHICLE, BUT TO KEEP THE RECEIPTS JUST IN CASE THEY ARE "FORCED" TO REIMBURSE ME FOR MY COSTS. *TR

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT WALKED OUTSIDE AND DISCOVERED THAT THE VEHICLE CAUGHT FIRE. THE ENGINE WAS NOT TURNED ON AND THE KEY WAS NOT IN THE IGNITION SWITCH AT THE TIME OF THE INCIDENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE INCIDENT COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE DEALER WAS TO INSTALL A NEWLY DESIGNED REINFORCEMENT CROSS-BRACE FOR THE UNINTENDED DETACHMENT OF THE LOWER CONTROL ARM. A SHORT TIME AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ANOTHER SERVICE, WHO NOTICED THAT THE BALL JOINT WAS SEPARATED FROM THE CONTROL ARM AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

MY 2002 FORD ESCAPE HAS BEEN TO MULTIPLE DEALER SERVICE CENTERS AND MECHANICS TO TRY TO PINPOINT A BANGING NOISE THAT COMES FROM THE FRONT RIGHT SIDE WHEN DRIVING OVER BUMPS OR POTHOLES AT LOWER SPEEDS. TO DATE I HAVE HAD TIE RODS, SWAY BARS, SWAY BAR LINKS, BALL JOINTS REPLACED AND ALL BODY MOUNTS, ENGINE MOUNTS, CONTROL ARMS, SHOCKS AND STRUTS ALL CHECKED AND ALL NUTS AND BOLTS TIGHTENED. I HAVE NOT BEEN ABLE TO HAVE A MECHANIC TELL ME WHAT THE ISSUE IS. I HAVE SEARCHED THE INTERNET AND SEE SEVERAL COMPLAINTS ALL FOR THE SAME PROBLEM. I KNOW MY TRUCK IS NOT THE ONLY ONE, HOWEVER I CANNOT AFFORD TO CONTINUE REPLACING PARTS IN HOPES THAT WE MIGHT FINALLY FIND THE CAUSE OF THE SOUND. I FEEL FORD NEEDS TO TAKE RESPONSIBILITY FOR WHATEVER IT IS THAT IS FAILING BEFORE SOMEONE ENDS UP SERIOUSLY INJURED. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE ABS AND THE OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE OVER HEAD LIGHT IN THE VEHICLE ALSO INDEPENDENTLY ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,337.

DRIVING DOWN A BUSY HIGHWAY, OUR ESCAPE HAD THE CONTROL ARM DETACH FROM THE SUB FRAME. WE TOOK THE CAR TO THE DEALER AND THEY TOLD US THIS WOULD NOT BE COVERED UNDER ANY RECALL BY FORD BECAUSE IT HAD COMPLETELY SEPARATED. DESPITE THAT THE DAMAGED AREA OF THE CAR BEING WHAT IS RECALLED IN 14V165000. FORD HAS DONE NOTHING TO HELP THIS ISSUE. LUCKY ENOUGH THERE WAS NO ACCIDENT, BUT THIS IS A HUGE SAFETY ISSUE AND SOMEONE IS GOING TO GET KILLED. FORD NEEDS TO FIX THE DAMAGED SUB FRAMES, NOT JUST FIX THOSE THAT HAVEN'T ALREADY BROKE AND CONSUMERS HAVE HAD TO PAY THOUSANDS TO GET FIXED. *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR WHEEL SENSOR SHORT CIRCUITED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000. UPDATED 04/06/15*LJ

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO ICE AND GRAVEL ON THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED HEAD AND FRACTURED THUMB THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.

2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION AND LARGE CRACK IN THE ENGINE CRADLE/ SUBFRAME. *SMD THE CONSUMER STATED THE STEERING WENT TO THE LEFT APPROXIMATELY 15 DEGREES WHILE DRIVING STRAIGHT DOWN THE ROAD. THE SENT IN RECALL NOTICE # 14V165000. ACCORDING TO FORD, THE VEHICLE DID NOT HAVE COMPLETE SEPARATION OF THE LOWER CONTROL ARM. *JB

I WAS DRIVING MY FORD ESCAPE 2002 OUT OF TOWN, I NOTICED MY CAR PULLING AWAY FROM ME. I TOOK MY FOOT OFF THE THROTTLE AND NOTICED THE THE CAR WAS ACCELERATING. I KNEW A STOP SIGN AND A HIGHWAY WAS UP AHEAD, AFTER BLOWING THREW THE STOP SIGN ONLY BEING ABLE TO SLOW THE CAR DOWN TO 20 WITH THE BRAKES, I PULLED THE E-BRAKE AND STILL DID NOT STOP, AFRAID AND SCARED I PUT THE CAR IN PARK, THE CAR THEN SNAPPED AND WENT INTO REVERSE AND THE ONLY THING I COULD DO WAS AIM FOR A POLE AND HIT IT. I GOT OUT OF THE CAR AND IT WAS STILL GOING WITH THE ENGINE SMOKING, FEARING OF A FIRE I SHUT THE ENGINE DOWN. *TR

DRIVING THE VEHICLE DOWN A RESIDENTIAL STREET. APPLIED THE BRAKES, PEDAL WENT TO THE FLOOR. CAR ROLLED TO A STOP WITH LIMITED BRAKING. PLACED INTO PARK AND HAD PASSENGER PUMP BRAKES. FRONT PASSENGER SIDE BRAKE HOSE ADJACENT TO THE CALIPER HAD RUPTURED. SAW ONLINE THAT THIS IS A COMMON PROBLEM WITH 1ST GENERATION FORD ESCAPES. COULD HAVE BEEN SERIOUS IN HEAVY TRAFFIC! *TR

VEHICLE WAS DRIVEN TOWARDS A CROSSING AND THE LIGHT WAS RED. I TRIED TO STOP, BUT INSTEAD IT ACCELERATED ON APPLYING THE BRAKES AND T-BONED A CAR ON THE CROSSING. THE BRAKES ON THIS CAR WERE SERVICED A FEW TIMES IN THE PAST AND THE COMPLETE HISTORY IS AVAILABLE AT THE DEALER....UPDATED 04/02/15 *BF

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE CONTROL ARM SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CROSS MEMBER WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.

WHILE PULLING OUT OF A PARKING LOT, I NOTICED THE VEHICLE'S STEERING SEEMED LOOSE & THERE WAS A CREAKING NOISE FROM THE FRONT END. VEHICLE CONTINUED TO PULL TO THE RIGHT AS I DROVE DOWN THE ROAD, AND CREAKING NOISE INCREASED. I DROVE DIRECTLY TO DEALER WHERE I'D HAD THE WORK FOR RECALL 14V165000 COMPLETED ONLY 4 WEEKS PRIOR (26 DEC 2014), AND THEIR ASSESSMENT WAS A CRACKED SUBFRAME. SERVICE WRITER INFORMED ME THAT THE CAR WAS DANGEROUS TO DRIVE, AND THE COST TO REPAIR WOULD BE A MINIMUM OF $2000 IN PARTS AND LABOR, PLUS THE LIKELIHOOD OF ADDITIONAL REPAIRS NEEDED ONCE THEY FOUND OTHER CORRODED PARTS IN NEED OF REPLACEMENT. I DECLINED THE REPAIR AND PURCHASED A NEW CAR (NOT A FORD) INSTEAD. *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE BRAKE PEDAL DEPRESSED TO THE FLOOR AND THERE WAS SMOKE EMITTING FROM THE VEHICLE. THE VEHICLE CAUGHT ON FIRE WHICH WAS EXTINGUISHED BY THE CONTACT. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ABS ELECTRICAL SYSTEM HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE CONTACT DID NOT RECEIVE THE RECALL NOTICE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD SURPASSED THE STATUE OF LIMITATIONS FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE CROSS-BRACE FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V165000 (STRUCTURE) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE SUB FRAME AND THE CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE MECHANIC ADVISED THAT THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

MY COMPLAINT IS ABOUT THE MASTER CYLINDER AND THE REAR DOOR LATCH. I CALLED THE FORD DEALER AND COMPLAINED ABOUT MY MASTER CYLINDER LEAKING, THEY TOLD ME THAT RECALL WAS ALREADY PERFORMED ON MY VEHICLE IN 2012. I WANTED TO KNOW WHY WOULD MY MASTER CYLINDER BE LEAKING AGAIN TWO YEARS LATER? I WONDER IF THIS JOB WAS EVER DONE. I DON'T FEEL THAT THE CUSTOMER SHOULD HAVE TO PAY FOR A JOB THAT WASN'T PERFORMED. MY OTHER COMPLAINT IS MY REAR DOOR LATCH. I WENT TO THE DEALER AND TOLD THEM THAT I WAS HAVING A PROBLEM WITH MY REAR DOOR LOCKING AND OPENING. THE SERVICE DEPARTMENT TOLD ME I HAD TO PAY FOR THIS SERVICE. NOW I SEE THERE WAS A RECALL ON THE REAR DOOR LATCH BUT I WAS NOT INFORMED ABOUT THIS RECALL NOR DID I RECEIVE A RECALL LETTER. I WANT TO KNOW HOW I GO ABOUT HAVING THESE SERVICES COMPLETED. *TR

NEIGHBOR WOKE ME SAYING MY CAR WAS ON FIRE. CAR WASN'T ON, THE KEY WAS NOT IN, AND IT HAD SAT OVERNIGHT. CALLED FIRE DEPARTMENT AND FIRE PUT OUT. CAR IS TOTALED BECAUSE THE FIREMEN HAD TO BREAK INTO THE ENGINE COMPARTMENT. ENGINE AREA BURNED WITH NOTHING BUT METAL VISIBLE AND A MELTED BATTERY. I HAVE PICTURES. *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE TRAVELING 25 MPH, THE FRONT LOWER CONTROL ARM FRACTURED AND THE WHEEL DETACHED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT INDICATED THAT THERE WAS RUST ON THE FRONT END OF THE LOWER CONTROL ARM AND THE SUBFRAME. ALSO, THE SUBFRAME WAS RUSTED THROUGH ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE FRONT LOWER CROSS MEMBER AND THE FRONT SUBFRAME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE: BODY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,145. UPDATED 01/23/15*LJ UPDATED 6/3/2015 *JS

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH ON UNEVEN PAVEMENT, THE STEERING WHEEL SUDDENLY TURNED APPROXIMATELY 45 DEGREES TO THE RIGHT. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED, WHICH CAUSED THE LOWER CONTROL ARM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,900.

VINYL DOOR PANEL OF FRONT PASSENGER DOOR PEALED OFF. *TR

THE CABLE CONNECTIONS FOR THE PASSENGER SIDE FRONT AIRBAG IS FAULTY CAUSING THE AIRBAG SENSOR LIGHT TO COME ON OCCASIONALLY INDICATING THAT THE CONNECTIONS ARE LOSE. THIS HAPPENS ESPECIALLY IN COLD WEATHER. I DID SOME RESEARCH ON THIS ISSUE. THIS ISSUE HAS BEEN REPORTED BY MANY FORD OWNERS. THE DEALERSHIP WANTS TO CHARGE $300 TO REPLACE THE CABLING, BUT THE ISSUE IS WITH A $30 CONNECTOR UNDER THE SEAT. *TR

FUEL TANK STRAP HAS CORRODED AND BROKEN AND THE FUEL TANK COULD FALL OUT OF THE VEHICLE AND RESULT IN A FUEL SPILL AND/OR FIRE. THERE IS ALSO A RUST HOLE IN THE FUEL TANK METAL PROTECTIVE COVER THE SIZE OF MY HAND AND THE FUEL CELL IS EXPOSED. HAVE NOTIFIED FORD AND THEY DECLINED TO REMEDY THE PROBLEM CITING THERE IS CURRENTLY NO RECALL. FORD HAS ALSO TOLD ME IT IS NOT SAFE FOR ME TO CONTINUE TO DRIVE THE VEHICLE. I HAVE TAKEN PHOTOS OF CORRODED PARTS WHICH I WILL SUBMIT UPON REQUEST TO MY EMAIL ADDRESS WHICH IS : [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V165000 (POWER TRAIN). WHILE DRIVING IN REVERSE, THE VEHICLE LOST POWER AND STALLED. WHEN DRIVING IN HOT WEATHER OR AFTER A CERTAIN AMOUNT OF TIME, THE VEHICLE WOULD STALL IN THE MIDDLE OF TRAFFIC. A MECHANIC STATED THAT THE PCM/TCM POWER TRAIN NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

MY CAR IS INCLUDED IN THE RECALL FOR THE RUSTED OUT SUBFRAME. IT HAS AT LEAST 2 OBLONG RUSTED OUT HOLES NEAR THE CONTROL ARM. IT WAS TAKEN TO THE DEALER. THEY INSTALLED A CROSS BRACE. 3 DIFFERENT DEALERS TOLD ME THE BRACE WILL HOPEFULLY, IF I AM LUCKY, HELP ME PULL OVER WITHOUT CRASHING WHEN (NOT IF) THE SUBFRAME GIVES AWAY AND THE CONTROL ARM FALLS OFF. TWO OF THE THREE LITERALLY TOLD ME, "GOOD LUCK." I FEEL IF FORD REALIZES THE ISSUE IS SERIOUS ENOUGH FOR A RECALL THEY SHOULD PROPERLY FIX THE PROBLEM. *TR

ON AUGUST 26, 2014, I WENT TO FAIR OAKS FORD LINCOLN DEALERSHIP SERVICE IN NAPERVILLE, ILLINOIS FOR SAFETY RECALL NOTICE 14S02 / NHTSA RECALL 14V-165 REPAIRS, AND I ASKED THEM TO CHECK AN ISSUE WHERE WHEN BRAKES ARE APPLIED, THERE IS A SCRAPING/GRINDING NOISE, FOLLOWED BY A KNOCKING NOISE, WHICH CAN AFFECT RELIABLE STOPPING AND THE VEHICLE STEERING STABILITY. SAFETY RECALL REPAIRS WERE COMPLETED, THEN IT WAS REPORTED THAT THE MECHANIC "PUSHED BACK" THE VACUUM PLATE COVER FOR THE ROTOR ON THE DRIVER'S SIDE TO RESOLVE THE SCRAPING/GRINDING/KNOCKING ISSUE WHEN APPLYING THE BRAKES. THE ISSUE WITH THE BRAKING ACTION AND SUBSEQUENT NOISES AND RESPONSE OF VEHICLE EXHIBITED ITSELF AGAIN BY THE SECOND STOPLIGHT AWAY FROM THE FAIR OAKS FORD DEALER LOCATION. TWO DAYS LATER, ON AUGUST 28, 2014, I TOOK MY 2002 FORD ESCAPE TO GEARHEAD AUTO SALES & REPAIR IN GLEN ELLYN, ILLINOIS FOR AN INSPECTION AND REPAIR COST ESTIMATE. ON THE LIFT, THE ISSUE WAS APPARENT TO THE MECHANIC AT GEARHEAD TO BE THE RIGHT FRONT AXLE BEING FAULTY, AND HE REPLACED THE RIGHT FRONT AXLE, WITH BOOTS, CLAMPS AND GREASE. MY ISSUE IS THAT THE FORD DEALER MECHANIC INSPECTED AND REPAIRED MY VEHICLE FOR THE FORD SAFETY RECALL NOTICE 14S02 / NHTSA RECALL 14V-165 IN THE SAME PROXIMITY ON THE PASSENGER SIDE OF THE VEHICLE WHEN IT WAS ON THE LIFT, BUT HE FAILED TO FIND AND REPORT THE EASILY SEEN FAULTY RIGHT FRONT AXLE PROBLEM THE GEARHEAD MECHANIC PROMPTLY REPORTED TO ME. INSTEAD, THE FORD REPRESENTATIVE FALSELY POINTED TO TH

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL INTERMITTENTLY BECAME STUCK WHEN IT WAS ENGAGED. THE CONTACT HAD TO CONTINUE APPLYING PRESSURE TO THE ACCELERATOR PEDAL IN ORDER FOR IT TO BE RELEASED. WHILE DRIVING IN REVERSE AT 5 MPH, THE VEHICLE ACCELERATED BACKWARDS OVER A CURB AND CRASHED INTO AN ELECTRICAL POLE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE NOT INJURED. THE VEHICLE WAS SCHEDULED FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING BY AN INSURANCE ADJUSTOR AND AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE SUB FRAME WAS ON THE TIRE AND FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DIAGNOSIS RESULTS WAS NOT YET DETERMINED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

VEHICLE SUB-FRAME FAILED DUE TO CORROSION CAUSING SEPARATION OF THE LOWER CONTROL ARM RESULTING IN DIMINISHED STEERING CONTROL. THIS ISSUE APPEARS TO BE COVERED BY FORD SAFETY RECALL 14S02 AND NHTSA RECALL 14V-166 THAT PROVIDED A REINFORCEMENT OF THE SUB-FRAME. UNFORTUNATELY THE REINFORCING PARTS NECESSARY FOR THE RECALL ACTION WERE NOT IMMEDIATELY AVAILABLE BEFORE THE FRAME FAILED. *TR