I WAS DRIVING MY 2002 FORD ESCAPE IN NORTHEASTERN OHIO WHEN I LOST CONTROL OF MY VEHICLE. I HAD IT TOWED TO A LOCAL MECHANIC WHO TOLD ME THE POWER CONTROL ARM BROKE AWAY FROM THE SUBFRAME. AS A WOMAN I IMMEDIATELY LOOKED IT UP BECAUSE I DID NOT KNOW WHAT THAT EVEN WAS UNTIL I FOUND A RECALL FROM FORD THAT DIDN'T MEAN CRAP FOR ME BUT THAT FORD WON'T PAY FOR THEIR MESS OF A VEHICLE! I'M JUST HAPPY I DIDN'T CRASH INTO A NEARBY CAR AND WHEN THE TRUCK BROKE DOWN! DRIVING DOWN A CITY STREET APPROXIMATELY 35MPH
2002 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATES; CABLE COUPLING UNDER PASSENGER SEAT DOES NOT COMPLETE THE CIRCUIT WHICH TRIGGERS THE AIR BAG WARNING LIGHT. THIS CONDITION OCCURS IN ALL WEATHER AND DRIVING CONDITIONS.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS PUSHED MANUALLY, IN THE NEUTRAL POSITION, TO AN UNKNOWN PLACE OF BUSINESS. FURTHERMORE, THE CONTACT STATED THAT UPON DEPRESSING THE BRAKE PEDAL THERE WAS A SQUEALING AND CRACKING NOISE. THE WHEEL BEARING AND STRUTS WERE FAULTY ON THE VEHICLE AS STATED BY THE CONTACT. THE STEERING WHEEL MADE A LOUD SQUEAKING NOISE WHEN TURNED LEFT OR RIGHT WHILE DRIVING VARIOUS SPEEDS IN ADDITION TO THE VEHICLE FRAME BECOMING SEVERELY RUSTED UNDERNEATH. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
DRIVING ON A 45 MI/HR ROAD I HIT A MINOR BUMP (APPROX 1" RAISED ROAD ACROSS ALL LANES) DUE TO POOR ROAD MAINTENANCE. AFTER HITTING THIS BUMP THERE WAS A LOUD POPPING NOISE EVERY TIME I TURNED THE WHEEL FULLY LEFT OR RIGHT. I COULD ALSO FEEL THIS IN MY FEET UNDERNEATH THE CAR. I WAS CONCERNED AND HAD PLANS TO DRIVE IT TO THE AUTO SHOP LATER THAT DAY. WHEN TURNING LEFT OUT OF A PARKING LOT IN TOWN, HEADING TO THE SHOP, I NOTICED WHEN I WENT TO STRAIGHTEN OUT THE WHEEL THE STEERING WHEEL WAS A COMPLETE 90 DEGREES OFF FROM NORMAL ONCE I GOT THE VEHICLE GOING STRAIGHT. IT DID NOT FEEL SAFE TO DRIVE AND I HAD IT TOWED INTO THE AUTO SHOP. AFTER INSPECTION IT WAS FOUND TO BE A ROTTED OUT AND CRACKED SUB FRAME. FORD DID A RECALL ON THIS SPECIFIC PART IN 2014 DUE TO MAJOR CORROSION ISSUES WITH THE 2001-2004 MODELS. THIS VEHICLE WAS TAKEN IN FOR THE RECALL, HOWEVER, INSTEAD OF REPLACING THE PART THEY DECIDED IT WAS GOOD ENOUGH TO DRILL A HOLE IN THE CORRODED PART AND INSTALL A BRACKET ACROSS THE WHOLE SUB FRAME. I DON'T SEE HOW WEAKENING A CORRODED PART WITH A HOLE BEING DRILLED IN IT IS ANY SOLUTION. I AM NOT ALONE THINKING THIS IS A MAJOR ISSUE THAT FORD IS COMPLETELY IGNORING. IF THE SUB FRAME HAD FAILED WHEN I WAS ON THE HIGHWAY INSTEAD OF EXITING THE PARKING LOT I COULD HAVE POTENTIALLY BEEN SERIOUSLY INJURED AS THE SUB FRAME HOLDS THE WHEEL AND STEERING MECHANISM TOGETHER. FORD NEEDS TO TAKE THIS ISSUE WITH THEIR VEHICLES SERIOUSLY AS THEY ARE PUTTING PEOPLES LIVES IN DANGER.
VEHICLE IDLES FAST IN PARK AND ACCELERATES QUICKLY WHILE DRIVING AND REMAINS IN HIGH CONSTANT ACCELERATION MODE. BUCKS FORWARD WITHOUT WARNING, CAUSING POTENTIAL VEHICLE IMPACT WHILE BEHIND STOPPED TRAFFIC, PARKING OR TRAILING OTHER VEHICLES.
SUB FRAME CRACKED, CORROSION. FORD IS REFUSING TO FIX THE SUB FRAME INSTEAD THEY ISSUE A SAFETY RECALL 14S02 WHICH DOES NOT REPLACE THE DAMAGE PART. ALMOST HAD ACCIDENT WITH CHILD ON BOARD, CAR WENT SIDE WAYS, STEERING CONTROL WAS LOST. HOW CAN FORD BE ALLOWED TO ISSUE A SAFETY RECALL BUT IT DOESN'T FIX THE BAD PART. RECALL 14S02 ONLY INSTALLS A METAL BAR SO THE WHEEL DOESN'T COME OFF. ONCE SUBFRAME IS ALREADY BROKEN FORD DOESN'T DO THE REPAIR. PEOPLE LIFE MATTER.
FORD ESCAPE BRAKE BOOSTER
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
3 OF DOORS WILL NOT OPEN,SINCE 2010,A RECALL WAS ISSUE BUT FORD INSISTS NOT MY TRUCK DUE TO THE VIN NUMBER I KNOW THIS TRUCK IS 15YEARS OLD IT HAS MAJORITY OF THE PROBLEM THAT HAS BEEN MADE PUBLIC I PERSONALLY PAID FOR REPAIRS NOT KNOWING BUT DESPITE ENGINE,TRANSMISSION,DOORS,AND CURRENT RECALL SUBFRAME MY COMPLAINT IS DEAF,DOORS ARE PERMANENTLY DAMAGE.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE RPM INDICATOR WENT ALL THE UP AND THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT TAPPED ON THE ACCELERATOR PEDAL AND THE RPMS WENT DOWN. WHILE DRIVING APPROXIMATELY 40 TO 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE DISPLAYED THE FAILURE SINCE NOVEMBER OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
THE 2002 FORD ESCAPE HAD RECALL 14S02 DONE IN SEPT. 2016. AT THE TIME I REQUESTED THE SUB FRAME BE REPLACED. FORD INDICATED THE RUST WAS NOT SEVERE ENOUGH AND INSTALLED A BRACE. TODAY, THE SUB FRAME GAVE WAY RENDERING THE VEHICLE A PERIL TO DRIVE. THE STEERING IS INOPERATIVE. THE VEHICLE WAS IN MOTION BUT AVOIDED COLLISION.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE WIFE WAS DRIVING APPROXIMATELY AT 30 MPH AND AFTER DRIVING OVER A BUMP, THE STEERING WHEEL BECAME VERY LOOSE AND UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE LOWER A-ARM SUSPENSION HAD FRACTURED DO TO SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION). THE CONTACT STATED THAT VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. WHEN THE HEATER AND AIR CONDITIONER WERE ACTIVATED, THE AMOUNT OF EXHAUST FUMES INCREASED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
TAKATA RECALL RIGHT FRONT LOWER CONTROL ARM SEPARATED FROM SUBFRAME. IN MOTION,ON THE HIGHWAY WHILE GOING STRAIGHT . STEERING WHEEL 90 DEG.FROM CENTER RIGHT FRONT WHEEL 2IN. OUT OF TOE.PULLED TO THE RIGHT WHEN THIS HAPPENED .DID NOT HAVE AN ACCIDENT. FORD MOTOR CO. DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM.
FRONT SUBFRAME RUSTED INTO. MECHANIC SAYS IT'S NOT SAFE TO DRIVE.
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER THE VEHICLE WAS PARKED, THE DRIVER SMELLED A BURNING ODOR. THE CONTACT NOTICED BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ASSESSED THAT THE WIRING HARNESS WAS DEFECTIVE AND CAUSED THE FIRE. THE CONTACT STATED THAT THE FIRE DAMAGED THE GARAGE AND THE SIDEWALK CONCRETE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE REASON FOR THE FAILURE; HOWEVER, THE VIN WAS NOT PROVIDED THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT PROVIDED. UPDATED 04/12/17LJ *CN
SUB FRAME/CRADLE RUSTED AND CAUSED A SEPARATION OF THE RIGHT FRONT AXEL AND STABILIZER. THE FAILURE OCCURRED WHILE DRIVING, JUST AS WE WERE EXITING THE HIGHWAY. A LOUD THUD OCCURRED AND THE STEERING WHEEL SHIFTED MAKING DRIVING AND STEERING EXTREMELY DIFFICULT. THIS VEHICLE, ACCORDING TO FORD'S RECORDS, HAD A STRUCTURE RECALL FOR THE SAME ISSUE (14V165000) THE VEHICLE HAD BEEN REPAIRED AT A FORD DEALER FOR THE SAID RECALL A FEW YEARS AGO. FORD IS UNWILLING TO HELP PAY FOR THE CURRENT REPAIRS AS WE DID NOT TAKE IT TO A DEALER FOR REPAIR (WHICH WOULD HAVE REQUIRED TOWING AS THE CAR WAS BARELY DRIVABLE). THIS IS A POTENTIALLY DANGEROUS SITUATION AND, IT SEEMS, THE RECALL DID NOT CORRECT THE ORIGINAL PROBLEM. *TR
FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
I HAD A RECALL (#14S02) WHICH IS A CORROSION RELATED SEPARATION OF THE ATTACHMENT OF THE LOWER CONTROL ARM FROM THE SUBFRAME. WHEN I TOOK MY CAR IN FOR SERVICE WHAT THEY DID WAS PUT A CROSSBAR ACROSS THE LOWER CONTROL ARM SUBFRAME INSTEAD OF REPLACING THE WHOLE LOWER CONTROL ARM SUBFRAME. THIS ACTION DOES NOT FIX THE PROBLEM THE PROBLEM STILL OCCURS. I WOULD LIKE FOR THEM TO REPLACE THE LOWER CONTROL ARM.
MY VEHICLE DOES THE EXACT SAME THING AS NHTSA RECALL NUMBER 04V165000 OR FORD RECALL NO. 04S13. I HAVE THE YEAR AND ENGINE ASSOCIATED WITH THE RECALL BUT MY VIN IS NOT ON THE LIST. IT SHOULD BE BECAUSE IT IS VERY DANGEROUS!
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT HEARD SOMETHING FRACTURE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REINFORCEMENT CROSS-BRACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CROSS-BRACE WAS NOT A SUFFICIENT REPAIR FOR THE CONTROL ARM CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
PASSENGER FRONT LOWER CONTROL ARM SEPARATION FROM FRAME DUE TO CORROSION. RESULTED IN LOSS OF CONTROL OF STEERING AND LOSS OF CONTROL OF VEHICLE. HAPPENED WHEN DRIVING ON CITY STREET WHILE TURNING. CV BOOT COVER ALSO DAMAGED BY CONTROL ARM FAILURE. AAA STATES THERE IS A LOWER CONTROL ARM CORROSION RECALL, NHTSA CAMPAIGN NUMBER 14V165000. FORD DEALER STATES THERE IS NO RECALL. CAR HAS BEEN REGISTERED IN STATE OF OHIO.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 40 MPH, THE LOWER CONTROL ARM SEPARATED FROM THE ENGINE CRADLE AND CAUSED THE ALIGNMENT OF THE STEERING WHEEL TO MALFUNCTION. THIS MADE THE VEHICLE EXTREMELY DIFFICULT TO STEER AND ALMOST CAUSED A CRASH. IN ADDITION, THE STEERING WHEEL BECAME STUCK IN THE LEFT ALIGNMENT POSITION. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO HAVE NEW CONTROL ARMS PLACED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED AND NEEDED TO BE REPAIRED BEFORE THE CONTROL ARMS COULD BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. UPDATED 10/13/16*LJ *TR
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED A RECALL FOR THE NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, SPEED CONTROL) AND THE VEHICLE RECEIVED THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE NEVER EXPERIENCED ANY FAILURES UNTIL AFTER RECEIVING THE RECALL REMEDY. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE THE VEHICLE'S THROTTLE LOCKS AT HIGH SPEEDS AND THE ACCELERATION PEDAL LOCKS IN THE DOWNWARD POSITION. THE CONTACT STATED THAT THE BRAKES FAILED AND IN ORDER TO STOP THE VEHICLE'S GEAR WAS MOVED TO THE PARK POSITION. THE CONTACT INFORMED THE DEALER AND THE MANUFACTURER WHO STATED THAT BECAUSE THE VEHICLE HAD ALREADY RECEIVED THE RECALL REPAIR THEY WOULD NOT BE ABLE TO PROVIDE ANOTHER REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S WIFE WAS STOPPED BY THE POLICE BECAUSE THE BRAKE LIGHTS WERE NOT ILLUMINATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO OPEN THE REAR DOOR IN ORDER TO REPAIR THE BRAKE LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
HAD RECALL 14S02 PERFORMED ON 12/30/15. INSTALLED FRONT SUBFRAME CROSSBRACE.THIS DOES NOT FIX THE PROBLEM. PASSENGER SIDE SUBFRAME RUSTED OUT AND FAILED. THE CROSSBRACE KEPT IT FROM COMPLETELY COMING APART BUT CAR IS NOW NOT SAFE TO DRIVE. FORD WILL NOT DO ANYTHING ABOUT THIS SAYING THEY ALREADY PERFORMED THE RECALL. THIS RECALL SHOULD BE EXPANDED TO INCLUDE SUBFRAME REPLACEMENT.
METAL TRAY SUPPORTING THE FUEL TANK HAS RUSTED. BRACKETS SUPPORTING THE TRAY HAVE RUSTED AND FALLEN OFF EXPOSING THE PLASTIC FUEL TANK.
I BOUGHT THE CAR IN 2015, BACK PASSENGER DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE, ABOUT 2 MONTHS AGO SAME THING AS HAPPENED TO THE FRONT PASSENGER DOOR. THIS IS VERY DANGEROUS, NEED IT FIXED.
MY 2002 FORD ESCAPE'S BACK WINDOW JUST EXPLODED PARKED IN MY DRIVEWAY. TEMPERATURE WAS MILD IN 70'S. NO RAIN.
LOST ALL COOLANT FROM RADIATOR ALL AT ONCE WHEN TURNED CAR OFF WHEN CAME HOME FROM STORE BECAUSE COOLANT LIGHT CAME ON.. REPLACED THERMOSTAT FIRST. THAT DIDN'T WORK. PUT IN NEW WATER PUMP, RAN FOR ABOUT ANOTHER WEEK , THAN DID SAME THING. SO REPLACED RADIATOR . MIND YOU CAR NEVER RAN HOT, COOLANT LIGHT JUST KEPT COMING ON.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY DID NOT PROVIDE A PERMANENT SOLUTION. UPON FURTHER INSPECTION, EXTENSIVE RUST AND CORROSION WERE FOUND NEAR THE LOWER CONTROL ARM TO THE POINT THAT THE PART COULD FRACTURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
SPARK PLUG BLEW OUT OF CYLINDER, COST ME $455 IN REPAIRS. V6 3.0L 2002 FORD ESCAPE.
LF LOWER CONTROL ARM FAILURE - WE BROUGHT OUR FORD TO A&CTIRE, ATKINSON, NH - 603-362-5213 FOR A STATE INSPECTION - THEY TOLD US THIS ISSUE AND THE FORD WAS NOT SAFE TO DRIVE - WE AUTHORIZED THE WORK - WE PAID $250.85 PARTS & LABOR, THEY PRINTED OUT RECALL # 14S02 RECALL TO PURSUE GETTING REIMBURSED - WE CALLED FORD AND THEY DENIED ANY REIMBURSEMENT.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE PASSENGER SIDE CONTROL ARM SUDDENLY SEPARATED FROM THE SUBFRAME. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FAILURE OCCURRED DUE TO RUSTING OF THE SUBFRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.
FRONT SUB FRAME IS CRACKED AND WHEEL IS WOOBLING.
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND STRUCK THE OTHER VEHICLE AGAIN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED CHEST INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 177,000. THE VIN WAS INVALID. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE REPAIR DID NOT REMEDY THE CONDITION. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO THE RECALL REPAIR. THE CONTACT NOTICED EXCESSIVE SMOKE UNDER THE HOOD AND THE CAP LEAKED BRAKE FLUID, WHICH IMPACTED THE POWER STEERING PUMP AND CAUSED A SHORT WITHIN THE WIRES AND THE ABS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WOULD NEED TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
STARTED MY CAR AND THE RPM GOING TO 4000 WHEN CAR IS IN PARK. WAS TOLD ITS THROTTLE BODY.
THERE IS A RECALL ON MY CAR. 14S02. I HAD IT TOWED TO FULLER FORD IN CINTI, OHIO. WHEN THE RECALL BROKE IN MY CAR, RUSTED THROUGH FRAME. IT CAUSED OTHER DAMAGE TO MY CAR. I NEED A PASSENGER SIDE AXLE, LOWER CONTROL ARM, AND A SWAY BAR LINK. FORD WILL NOT COVER THESE DAMAGES EVEN THOUGH THE RECALL CAUSED THE DAMAGE. JUST THANK GOODNESS I HAD JUST GOTTEN OFF THE HIGHWAY AND WAS COMING TO A STOP OR I COULD HAVE BEEN KILLED. I DONT BELIEVE FORD IS TAKING CARE OF THEIR ISSUE. A FRAME SHOULD NOT RUST THROUGH
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS STOPPED AND WAITING FOR A TRAIN TO CROSS THE TRACKS, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE BACK IN GEAR BUT THE VEHICLE WOULD NOT SHIFT OUT OF THE PARK POSITION. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE SCENE. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFT LEVER HAD DISENGAGED FROM THE TRANSMISSION AND WOULD NEED TO BE BOLTED BACK INTO PLACE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EXPERIENCE UNEXPECTED ACCELERATION AND WAS DIFFICULT TO SLOW DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 132,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AT 80,707 MILES. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCURATELY RESPOND TO THE STEERING WHEEL. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE LOWER CONTROL ARM BECAME DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER WHEEL WAS TURNED OUTWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN AT APPROXIMATELY 2 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER EXITING THE VEHICLE, HE DISCOVERED THAT THE FRONT LOWER CONTROL ARM AND THE SUB FRAME HAD EXCESSIVE RUST AND WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME HAD FAILED DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE SHIFTING GEARS FROM DRIVE TO PARK, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE HAND BRAKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFT GEAR STICK DISENGAGED FROM THE TRANSMISSION AND THE SHIFT LEVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. UPDATED 04/13/16*LJ THE REPAIR SHOP REPLACED THE SHIFT CABLE. UPDATED 04/20/16.*JB
I BOUGHT MY 2002 FORD ESCAPE IN FEB. 2015. SINCE THEN OFTEN WHEN I PUT IT IN PARK IT REVS, THE RPMS RANGE FROM 1500-3000. I READ THAT A RECALL WAS DECLARED IN DECEMBER OF 2004. MY CAR IDLES AT A HIGH RANGE.
I BOUGHT MY CAR ON SEPT 28, 2015. THE AIRBAG LIGHT CAME ON ABOUT 2 WEEKS AGO. AT FIRST IT WOULD COME ON WHEN I START THE CAR AND SHUT OFF. NOW IT BLINKS THEN STAYS ON. I AM WORRIED THAT IF I GET INTO AN ACCIDENT MY AIRBAGS WILL NOT DEPLOY. I HAVE READ A LOT OF REVIEWS ABOUT THIS AND IT SEEMS TO BE A VERY BIG ISSUE. I HAVE SEARCHED THIS WEBSITE WITH MY VIN # AND THERE ARE NO RECALL. I BOUGHT THIS AS A FAMILY CAR BUT NOW I AM IN FEAR OF PUTTING MY CHILDREN IN IT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Escape → · Every Escape year → · How the figures are calculated →