2002 Ford Escape complaints

CONSUMER STATES WHILE SHIFTING INTO REVERESE ON LEVEL GROUND, THE VEHICLE JUMPED INTO FORWARD, TOOK OFF AND HIT A LIGHT POLE BEFORE STOPPING. DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

CONSUMER STATES WHILE DRIVING 35 MPH THE VEHICLE WOULD STALLS. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS AND THE PROBLEM IS REOCCURING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

WHILE TRAVELING ON THE HIGHWAY THE VEHICLE WILL STALL WITHOUT PRIOR WARNING. THE DEALERSHIP IS AWARE OF THE PROBLEM, THE DEALER REPLACED A COMPONENT IN JULY BUT THE PROBLEM REOCCURED IN OCTOBER. *MR *NLM *DT

2002 FORD ESCAPE WILL STALL WHILE DRIVING. STEERING WHEEL AND BRAKES LOCKED AT THE TIME OF THE STALLING. THE CAR BECOMES UNMANUVERABLE AND THE DRIVER HAS TO PUT THE CAR IN PARK IN MOVING TRAFFIC IN ORDER TO RESTART THE CAR. HAVE BROUGHT THIS CAR IN TO THE DEALERSHIP 4 TIMES NOW. EACH TIME THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE CAR BY "RE-CALIBRATING" WHICH MEANS UPDATING THE SOFTWARE. THE SOFTWARE UPDATES HAVE DONE NOTHING FOR THE CAR AS OF YET. CONFIDENCE IN THE ESCAPE IS NO LONGER THERE AND THE DRIVER(S) ARE STUCK WITH A LEMON THAT FORD WILL NOT BUY BACK. CAR IS VERY UNSAFE FOR DRIVER AND OTHER DRIVER'S ON THE ROAD. MR

THIS VEHICLE HAS SUFFERED COMPLETE POWER FAILURE WITH NO WARNING ON FOUR SEPARATE OCCASIONS. SPEED EACH TIME WAS APPROXIMATELY 40 MPH. IN EACH INSTANCE, THE ENGINE WOULD RESTART IMMEDIATELY. THE CAR HAS BEEN CHECKED BY A FORD DEALER EACH TIME BUT THEY ARE UNABLE TO DUPLICATE THE CONDITION AND HAVE MADE MINOR ELECTRONIC/COMPUTER ADJUSTMENTS WHICH HAVE NOT SOLVED THE PROBLEM. THEY HAVE ADVISED US TO WAIT FOR A RECALL NOTICE FROM FORD.

PROBLEMS WITH POWER ASSIST, ENGINE AND BRAKES. MR

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE VEHICLE WILL SHUT OFF WITHOUT ANY WARNINGS. EVERYTHING ELSE WILL ALSO SHUT OFF LIKE THE POWER STEERING AND BRAKING. CONTACTED DEALER

CONSUMER STATES THAT THE VEHICLE HAS AN ON GOING PROBLEM WITH STALLING AT MULTIPLE SPEED. VEHICLE BEEN TO THE DEALER ON FIVE OCCASION AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM. NLM

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE VEHICLE LOST POWER AND IT WAS HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. NLM

CONSUMER STATES THAT WHILE DRIVING AT 40MPH,GOING DOWN A HILL.VEHCILE STALLED OUT WITHOUT ANY WARNING, LOSSING ALL STEERING POWER.HAD PULL ON THE EMERGENCY BRAKES,TO STOP VEHICLE. THIS HAPPEN TWICE. NLM

MR

ON 9/27/02 I WAS INVOLVED IN A COLLISION WHERE I RAN A STOP SIGN AND "T-BONED" A PASSING CAR THAT WAS TRAVELING THROUGH THE INTERSECTION. MY 2002 ESCAPE WAS TOTALED - THE FRONT END COMPLETELY COLLAPSED. EVERY OFFICER, PARAMEDIC, AND FIREMAN WAS AMAZED THAT THE AIR BAG FAILED TO DEPLOY. THEY ALL INSTRUCTED ME TO CONTACT THE MANUFACTURER REGARDING THIS MATTER. AS THIS IS MY SECOND ESCAPE (THE FIRST ONE SUCKED A VALVE WITHIN THE FIRST WEEK OF OWNERSHIP), I WILL NO LONGER TRUST FORD TO PROVIDE A SAFE MODE OF TRANSPORTATION FOR MYSELF OR MY FAMILY MEMBERS. MR

CONSUMER STATED THAT WHILE DRIVING APPROX 40MPH ENGINE STALLED W/O WARNING. VEHICLE CHECKED BY DLR WHO ADVISED CAN NOT DUPLICATE PROBLEM. NLM *YH

ON FOUR SEPARATE OCCASIONS MY 2002 FORD ESCAPE HAS STALLED WHILE DRIVING, CREATING EXTREMELY UNSAFE SITUATIONS. EACH TIME THE VEHICLE HAS BEEN PROCEEDING DOWNHILL AT APPROXIMATELY 40 MPH, AND THEN STALLS AS FOOT IS LIFTED OFF GAS PEDAL. STALL CAUSES LOSS OF BRAKES, POWER STEERING, ETC. DEALER HAS BEEN UNABLE TO DIAGNOSE-- ON FIRST VISIT THEY SUGGESTED POSSIBLE FUEL CONTAMINATION MIGHT HAVE CAUSED A STALL. ON SECOND VISIT (8/15/02), DEALER UNABLE TO RECREATE PROBLEM, NO DIAGNOSIS MADE, ALTHOUGH DEALER DID INSTALL SOFTWARE UPGRADE. CAR HAS FAILED TWICE SINCE THEN (8/16 AND NOW ON 9/30). HAVE NOTIFIED DEALER OF MOST RECENT INCIDENT AND BRINGING CAR IN FOR SERVICE. TO DATE THERE HAVE BEEN NO ACCIDENTS OR INJURIES, BUT HAVE BEEN EXTREMELY LUCKY EACH TIME. PROBLEM ONLY OCCURS WITHIN FIRST 5-10 MINUTES AFTER ENGINE START AFTER PROLONGED REST. MR

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE WILL STALL. AND WILLNOT RESTART THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM

ENGINE STALLED WITHOUT ANY WARNING. NO POWER ASSIST FOR POWER STEERING AND BRAKE. I USED PARK BRAKE TO STOP THE VEHICLE. AFTER I SHIFTED TO PARK POSITION AND RESTARTED THE ENGINE, EVERYTHING WAS BACK TO NORMAL. THIS IS VERY DANGROUS IF OTHER VEHICLES FOLLOWS, ESPECIALLY ON HIGHWAY. MR

WHILE DRIVING DOWN HILL 25-35MPH THE VEHICLE STALLED OUT WITHOUT WARNING. THE DEALER HAS REPLACED THE RELAYS IN THE ENGINE, AND THE PROBLEM HAS REOCCURRED AGAIN. PROVIDE FURTHER INFORMATION. *MR

WHILE DRIVING DOWN AN ENGRADE VEHICLE'S ENGINE SHUT OFF. POWER STEERING AND BRAKES BECAME HARD. THE DEALERSHIP STATES THAT THE PROBLEM IS WITH THE COMPUTER. PLEASE GIVE DETAILS? *MR

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING. THE VEHICLE WILL STALL AND WILL NOT RESTART AT ALL. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM

CONSUMER STATES THAT THE VEHICLE HAS STALLED ON TWO SEPARATE OCCASIONS WITHIN 35-40 MPH. DEALER MADE SOME AJUSTMENTS AND REPAIRS ON TWO SEPARATE OCCASION AND THE PROBLEM IS STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

ON 7/11/02 CAR SHUT OFF WHILE DRIVING. LOST STEERING AND BRAKES. COASTED TO SIDE OF THE ROAD AND WAS ABLE TO RESTART. THIS HAPPENED WHILE DRIVING APPROX. 40MPH. THIS WAS THE 2ND TIME THIS HAPPENED. BROUGHT TO DEALER, THEY DID SOME TESTING AND REPLACED SOME VALVES. ON APPROX 8/3/02 THE CAR SHUT OFF AGAIN, BROUGHT IT BACK TO THE DEALER AGAIN. THEY DID MORE TESTING REPLACED SOME SENSORS AND ALSO CALLED THE FORD HOT LINE. ON 9/19/02 SAME THING CAR SHUT OFF WHILE DRIVING THIS TIME THROUGH AN INTERSECTION. BROUGHT IN TO DEALER AGAIN. DRIVING SPEEDS ALL 4 TIMES WERE 35-45. *AK

VEHICLE STALLS INTERMITTENTLY WHILE DRIVING. VEHICLE IS CURRENTLY BEING CHECKED BY DEALER.*AK

WHILE DRIVING AT 40/45MPH , PUT TURN SIGNAL ON , RADIO CAME OFF. A FEW SECONDS LATER VEHICLE STALLED OUT. CONTACTED DEALER, DEALER REPLACED ALTINATOR, BUT VEHICLE STALLED OUT AGAIN.*AK

CONSUMER STATES THAT WHILE DRIVING AT 35MPH ON FLAT SURFACE AND NO WARNING THE VEHICLE WILL SHUT OFF AND THE CONSUMER IS FORCE TO PULL OVER AND IT BECOMES HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED

CONSUMER STATES WHILE DRIVING THE SUN ROOF ASSEMBLY WAS LEAKING, DEALER HAS FIXED THIS PROBLEM THREE TIMES YET IT REOCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. NLM

VEHICLE INTERMITTENTLY STALLS WHILE DRIVING.*AK CONSUEMR WAS TRAVELLING 35 MPH DOWN HILL WITH FOOT ON THE BRAKE. WHEN ATTEMPTING TO ACCELERATE, THE STALL RESULTED. THE PROBLEM HAS NOT BEEN DUPLICATED. FORD REPLACED SUSPECTED PARTS PER TECHNICAL SERVICE BULLETIN. *JG

ENGINE SUDDELY QUIT WHILE DRIVING. SHIFTED TO NEUTRAL WHILE COASTING, TURNED IGNITION OFF THEN ON AGAIN. VEHICLE IMMEDIATELY RESTARTED.*AK

WHILE DRIVING MOTOR WOULD STALL WITHOUT ANY WARNING. VEHICLE WAS TAKEN TO DEALERSHIP NUMEROUS TIMES FOR STALLING, BUT THE MECHANIC WASN'T ABLE TO DUPLICATE AND REPAIR FAILURE. PLEASE DESCRIBE DETAILS. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AKI

IVE FOUND MANY COMPLAINTS ON THIS PROBLEM AND THEY ALL SAID THEY SAME THING THAT THE REPROGRAMMING THE COMPUTER IN THE CAR DONT WORK AND THATS HOW THEY TRIED TO FIX MINE I WISH THEY WOULD HAVE WARNED ME MORE BEFORE BUYING THIS VEHICLE IVE FOUND TOO MANY COMPLAINTS ON THE SAME SITUATION. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

CONSUMER NOTICED THAT THE POWER STEERING WAS NOT WORKING AS SHE TURNED AROUND A BEND, AND HER BRAKES WERE NOT EITHER.(VEHICLE HAD TURNED OFF WITHOUT KNOWLEDGE) CONSUMER FEELS THAT THIS COULD BE VERY DANGEROUS IF VEHICLE TURNS OFF AND SHE IS NOT ABLE TO RESTART IT IN TIME TO USE THE BRAKES. *SCC MANUFACTURER NOTIFIED. *TT

VEHICLE WILL SHUT OFF AT ANY SPEED WITHOUT ANY NOTICE. EVERYTHING WILL GO OUT LIKE POWER STEERING AND BRAKES AND ACCELERATOR, ETC. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN AND WILLNOT RESTART. DEALERSHIP IS AWARE OF THE PROBLEM.*AK

WHILE DRIVING BRAKES AND STEERING LOCKED UP AND ENGINE SHUT OFF WITHOUT ANY WARNING .DRIVER LOST CONTROL OF VEHICLE, RESULTING IN AN ACCIDENT.*AK THE CONSUMER STATED THAT THE MANUFACTURER HAD ISSUED TWO TECHNICAL SERVICE BULLETINS ON DEFECTS OF THE VEHICLE, AND THE PROBLEMS OCCURING WERE THE RESULT OF ONE OF THOSE DEFECTS. *YH

WHILE DRIVING A PIECE OF METAL THAT WAS IN THE ROAD PIERCED THROUGH THE BOTTOM VEHICLE'S FLOORBOARD AND RUG, CUTTING CONSUMER ON THE LEG. CONSUMER STATED DEALER REPLACED FLOORBOARD AND RUG. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING AT 35MPH ON FLAT SURFACE AND WITH NO WARNING ENGINE WILL STALL, CAUSING CONSUMER TO PULL OVER. DEALER WILL BE NOTIFIED.*AK

CONSUMER SAYS THAT ENGINE HAD SHUT DOWN WITHOUT WARNING AND WITH FOOT OFF OF THE ACCELERATOR WHILE DESCENDING A SHALLOW HILL AT 30 MPH. CONSUMER IS CONCERNED ABOUT THE SAFETY IMPLICATIONS OF LOSING POWER STEERING AND POWER BRAKES WITHOUT WARNING IF HEAVY TRAFFIC. *SCC

WHILE DRIVING ON A RURAL ROAD, SPEED 45 MPH, CAR STALLED, LOST BRAKES AND STEERING. PULLED OVER, TURNED OFF KEY AND RESTARTED CAR. CAR RAN FINE ALL THE WAY TO THE DEALERSHIP. DEALERSHIP TESTED "EEC" SYSTEM AND TESTED "OK". RAN MESSAGES AND FOUND TECH SERVICE BULLETIN DATED 2/11/02. REPROGRAMMED PCM AND DID COMPLETE TSB. CAR NOW RUNS OK. I ASKED THEM IF MY COMPANY SHOULD NOTIFY EMPLOYEES WHO OWN THIS VEHICLE AND/OR IF FORD SHOULD BE NOTIFYING THE GENERAL PUBLIC. THEY SAID NO. PROBLEM INTERMITTENT AND NO WAY TO FIND THE PROBLEM UNLESS IT HAPPENS. NOT PLEASED WITH THIS ANSWER. WHAT IF I HAD BEEN ON A HIGHWAY?*AK

WHILE DRIVING VEHICLE WILL JUST STALL OUT WITHOUT ANY WARNING. CONTACTED DEALER, CANNOT FIX PROBLEM.*AK

ON THREE SEPARATE OCCASIONS WHILE DRIVING BETWEEN 35-40 MPH THE CAR STALLED IN TRAFFIC. THE ENGINE LIGHT CAME ON, THE OIL LIGHT CAME ON AND I LOST POWER STEERING AND POWER BRAKES. EACH INCIDENT OCCURED AFTER THE CAR HAD NOT BEEN DRIVEN FOR A LONG PERIOD. THE FIRST TIME WAS AFTER I HAD BEEN AT WORK ALL DAY AND WAS GOING HOME. THE SECOND AND THIRD TIMES WERE FIRST THING IN THE MORNING AFTER THE CAR HAD BEEN RUNNING APPROXIMATELY 10 MINUTES. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK

AS I WAS DESCENDING DOWN A HILL, TRAVELING ABOUT 35 MPH, AND TURNING A BEND, I NOTICED THAT MY POWER STEERING WAS NOT WORKING AND THEN THAT MY BRAKES WERE NOT WORKING AND THAT ONE OF MY INDICATOR LIGHTS WAS LIT ON MY DASHBOARD. I PUT THE CAR IN NEUTRAL, AND TURNED THE KEY BACK ON AND IT STARTED. FORTUNATELY, NO ONE WAS AROUND BECAUSE MY BRAKES WERE NOT WORKING. I HAVE REPORTED THIS TO MY DEALER WHO DID NOT EVEN WRITE MY CONCERN DOWN. I HAVE SINCE SENT THEM A FORMAL LETTER. THIS HAS NOT HAPPENED SINCE, BUT IT COULD BE DANGEROUS WHILE TRAVELING ON BUSY ROADS.*AK

DURING COLD WEATHER A WHITE SUBSTANCE WILL BUILD UP INSIDE FRONT WINDSHIELD, MAKING IT HARD FOR CONSUMER TO SEE WHILE DRIVING. DEALER NOTIFIED.*AK

FIRST INCIDENT OCURRED MAY 10,2002 DRIVING FROM WORK TO MY HOME. IN A STOP LIGHT, WHEN APPROACHING AN INTERSECTION, SUDDENLY AT THE POWER SYSTEM SHOT OFF AND THE VEHICLE DID NOT RE-START FOR ABOUT 20 MINUTES. PROBLEM WAS REPORTED TO THE DEALER AND NO MAJOR CAUSE WAS FOUND. ONCE AGAIN ON AUGUST 2, 2002 THE SAME THING HAPPENED, DRIVING FROM WORK TO HOME, SUDDENLY THE VEHICLE SHOT OFF ALL, THE SYSTEMS DOWN AND VEHICLE DID NOT RESTART FOR ABOUT 20 MINUTES. VEHICLE IS TAKEN TO THE DEALER AND APPARENTLY THE IS NO MAJOR PROBLEM FOUND. AFTER THAT THERE IS A COMPLAINT WITH THE DEALER CLAIMING FOR A VEHICLE REPLACEMENT. THEY DO NOT FIND THE CONDITION OR PROBLEM.*AK

VEHICLE STALLED AT 25 MPH, DEALER REPLACED WIRING HARNESS, VEHICLE HAS BEEN AT DEALERSHIP FOR 3 WEEKS.*AK CONSUMER STATES THAT SEVERAL WEEKS PRIOR THE VEHICLE WOULD NOT START. *SLC

VEHICLE STALLED TWICE AT 40 MPH. DEALER REPLACED PCM SENSOR AND REPROGRAMMED COMPUTER.*AK

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUT DOWN, AND WILLNOT RESTART. DEALERSHIP IS AWARE OF PROBLEM.*AK

2002 FORD ESCAPE HAS STALLED REPEATEDLY AT SPEED ON HILLY TERRAIN AT LOW SPEEDS. CAR HAS BEEN TAKEN TO DEALERSHIP FOUR TIMES, BUT HAS BEEN ABLE TO REPLICATE OR CORRECT PROBLEM. DEALERSHIP HAS REPORTEDLY CONTACTED FORD MOTOR CO. HOTLINE.*AK

ENGINE WILL QUIT AND VEHICLE WILL STALL OUT WHILE DRIVING.CONTACTED DEALER.*AK

2002 FORD ESCAPE. WHILE MAKING LOW SPEED TURNS, CLICKING NOSIE COMING FROM FRONT END WHEEL WELL AREA. CLICKING NOSIE SOUNDS LIKE ROTATINING PARTS ARE BINDING. FREQUENCY OF THE CLICKING SOUND IS DIRECTLY RELATED TO VEHICLE SPEED (THE SLOWER THE SPEED, THE LONGER THE TIME BETWEEN EACH SUCESSIVE CLICK). THE SOUND OCCURS WITH EITHER RIGHT OR LEFT TURNS, BUT IS MUCH MORE NOTICABLE WHILE TURNING LEFT. THIS CLICKING IS NOT A HEALTHY SOUND AND I AM WORRIED ABOUT A FAILURE OF THE AFFECTED PARTS.*AK