MY 2002 FORD ESCAPE STALLED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 15 MPH. I MANAGED TO PULL OFF ONTO THE SIDE OF THE HIGHWAY. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THEY SAID THE PROBLEM WAS A BAD SENSOR. *NLM
2002 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
MY 2002 FORD ESCAPE STALLED OUT FOR THE SECOND TIME. I WAS GOING ABOUT 10 MILES PER HOUR OR SO AND THE CHECK ENGINE/CHECK EMISSION/CHECK BATTERY LIGHTS CAME ON. THE CAR DID NOT COME TO A DEAD STOP BUT ALMOST FELT LIKE IT WAS LOCKING UP AND WAS BARELY MOVING. FORTUNATELY, I WAS ABLE TO PULL INTO A PARKING LOT AND TURNED THE CAR OFF AND RESTARTED IT. I HAD THE STALLING ISSUE HAPPEN LAST APRIL OR MAY 2002. THEY DID SOME "FIXES" AND RESET THE COMPUTER. I HAD READ RECENTLY READ, THEY FELT THAT RESETTING THE COMPUTER WOULD RESOLVE THE ISSUE BUT IT IS EVIDENT THAT IT HAS NOT. I HAVE TWO SMALL CHILDREN AND NOW, LIKE MANY OTHER ESCAPE DRIVERS, AM AFRAID TO DRIVE THE CAR. *JB
THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. *JB
THE ENGINE STOPPED WHILE CAR WAS UNDER WAY ON A BUSY ROAD (OIL LIGHT CAME ON, POWER JUST DIED TO EVERYTHING). CAR HAD UNDER 1200 MILES. DEALER FIXED PER A TECHNICAL BULLETIN. 3/8/03 IT HAPPENED AGAIN ON A VERY BUSY HIGHWAY, ACCIDENT NARROWLY AVOIDED. CAR HAS ABOUT 4600 MILES. CAR IS BACK AT DEALER. WHY HAS THIS RECURRED?. *JB
THE CHECK ENGINE/OIL LIGHT ILLUMINATED, AND THE VEHICLE LOST POWER STEERING. THE DEALERSHIP INDICATED THE MAIN COMPUTER WAS THE CAUSE OF THE PROBLEM. *JB
2002 FORD ESCAPE, 12642 MILES ON VEHICLE. THE VEHICLE STALLED WHILE DRIVING IN RUSH HOUR TRAFFIC. VEHICLE WAS HARD TO STEER AND BRAKING WAS DIFFICULT. WAS ABLE TO COAST TO A STOP. RESTARTED VEHICLE. TOOK VEHICLE TO LOCAL DEALERSHIP ON 2/28/03 FOR SERVICE.
THE ENGINE FAILED, WHICH CAUSED THE BRAKES AND STEERING TO LOCK UP.*DT *JB
FORD ESCAPE XLT MIDNIGHT EDITION 2002 STALLED WHILE DRIVING ON A CLEAR DAY. LUCKILY THERE WAS ROADWORK SO I COULD PULL OVER EASILY ALTHOUGH BRAKING AND STEERING WAS ALMOST IMPOSSIBLE. ONE WEEK LATER CAR DIDN'T START AND GARAGE TOLD ME THAT THE BATTERY HAD BURST, THEY REPLACED BATTERY.*JB
VEHICLE QUIT RUNNING WHILE ENTERING A FREEWAY BRIDGE, RESULTING IN A PARTIAL LOSS OF VEHICLE CONTROL. VEHICLE STOPPED IN THE MIDDLE OF THE FREEWAY, RESULTING IN A VERY UNSAFE AND POTENTIALLY LIFE THREATENING SITUATION. VEHICLE RESTARTED AFTER PLACING IT IN PARK AND CYCLING THE KEY. I CONTACTED FORD (800-392-3673), INQUIRED IF THIS IS KNOWN PROBLEM AND WHAT SHOULD BE DONE. FORD INDICATED THERE WAS NOT A KNOWN PROBLEM, (IN OTHER WORDS THEY LIED), BUT I SHOULD TAKE IT TO THE DEALER TO HAVE IT CHECKED OUT. I TOOK VEHICLE TO THE DEALER THE FOLLOWING MORNING, SO THEY COULD CHECK FOR TROUBLE CODES. THEY CLAIMED TO HAVE FOUND NO CODES, AND THAT NO TECHNICAL SERVICE BULLETINS EXIST FOR THIS ISSUE, AND THAT EVERYTHING ELSE CHECKED OUT OKAY. I BELIEVE A SAFETY DEFECT EXISTS, AS FORD HAS ISSUED AT LEAST THREE TSB''S (#15434 '' 11/1/2001; #15589 '' 1/1/2002; #0286 - 4/1/2002), ON THIS ISSUE AND MANY CONSUMERS HAVE REGISTERED COMPLAINTS WITH NHTSA.
NAR 02/28/2003 MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE CLUTCH AND FLYWHEEL. *CB
ENGINE CUT OUT TWICE TODAY WHILE DRIVING. LOSS OF POWER STEERING AND BRAKES. THIS IS THE 5TH FAILURE SINCE PURCHASE.
ON MY NEW FORD ESCAPE 2002 BOUGHT 8-2002. MY GAS PEDAL STUCK, MY BRAKES WERE LEAKING FLUID MY IGNITION HAS BROKE. MY PASSANGER SIDE REAR DOOR WILL NOT OPEN OR CLOSE PROPERLY AND HAS OPENED WHILE THE VEHICLE IS IN MOTION. THERE IS A VIBRATION IN MY LEFT FRONT END AND MY AIR BAG WARNING LIGHT STAYS ON AT TIMES MY DRIVER SIDE SAFTEY RESTRAINT HAS SHEARED AND HAD TO BE REPLACED
THE REAR WINDOW SHATTERED, WHILE THE VEHICLE WAS PARKED. *JB
THE BRAKES SEIZED, WHICH CAUSED THE STEERING WHEEL TO LOCK UP. *DT *JB
ON TWO SEPARATE OCCASSIONS VEHICLE STALLED WHILE DRIVING ON A CLEAR ROAD, AT A MINIMAL SPEED. DIFFICULT TO PULL OFF ROAD, STEERING AND DRIVING WERE DIFFICULT, ALL WARNING LIGHT ON DASHBOARD ILLUMINATED.
THERE WAS A BURNING SMELL COMING FROM THE VEHICLE'S CLUTCH AND IT WOULDN'T GO INTO 1ST OR 2ND GEAR. THE DEALER WAS NOTIFIED. PH THE TRANSMISSION FAILED , AND THE CLUTCH BURNED. THE CABLE WAS REINSTALLED. THERE WAS A CHATTERING IN THE CLUTCH, AND THE CLUTCH PEDAL HAD GONE TO THE FLOOR BEFORE BEING ABLE TO SHIFT. THE ENTIRE CLUTCH SYSTEM WAS REPLACED. ALSO THE SLAVE CYLINDER WAS BLED. SCC
THE TRUCK WAS STRUCK BY ANOTHER VEHICLE. THE DRIVER'S SEAT BELT FAILED TO HOLD WHICH ALLOWED THE DRIVER TO BE THROWN IN THE BACK SEAT. PLEASE DESCRIBE DETAILS. PH SEE VOQ#10021715 FOR REPOSITORY LINK TO PAR. CW
I HAVE NOW HAD MY ESCAPE FOR 9 MONTHS. I TOOK IT TO THE DEALERSHIP ON 01/10/03 BECAUSE THE TRANSMISSION WOULD NOT SHIFT PAST 2ND GEAR (NO MATTER HOW FAST I WAS GOING). THE DEALER REPLACED THE TRANSMISSION AND WHEN THEY TEST DROVE IT EVEN THE NEW TRANSMISSION DID NOT WANT TO SHIFT. NEEDLESS TO SAY I HAVE NOT HAD MY VEHICLE FOREVER AND THE DEALERSHIP REFUSES TO CONTACT ME ABOUT MY VEHICLE OR RETURN MY CALLS.
STARTED THE VEHICLE, THE RADIATOR LIGHT TURNED ON. IMMEDIATELY TURNED THE VEHICLE OFF AND REFILLED THE RESEVOIR. NOT LOW, BUT ADDED A LITTLE FLUID.
WHEN DRIVING MY 2002 FORD ESCAPE, 35MPH, SLIGHTLY DOWNHILL, THE CAR LOSES POWER. IT BECOMES DIFFICULT TO BRAKE AND STEER. THIS IS THE 4TH TIME THIS HAS HAPPENED SINCE BUYING THE CAR IN JULY 2002. THE DEALER HAS BEEN NOTIFIED.
CAR WENT OUT OF CONTROL DURING A SIMPLE LANE CHANGE LEFT ON INTERSATE I-90, UNABLOE TO STEER, SWERVED AND SPUN AROUND AND HIT TALL CONCRETE MEDIUM, AIR BAGS WERE EMPLOYED. GOOD WEATHER 48 DEGREES, NO ICE OR OIL, WAS NOT UP TO FULL SPEED AS HAD JUST GOTTEN ON THE INTERSTATE.
PURCHASED 2002 FORD ESCAPE FROM HINDER FORD OF ABERDEEN, MD IN JUNE 02 AND FROM THE START THE LEFT REAR WHEEL WAS CRACKED AND THE VEHICLE PULLS (NOT DRIFTS) TO THE LEFT SO BAD THAT THE VEHICLE LEFT FRONT TIRE WILL CROSS THE LINE IN 5 SECONDS IF STEERING WHEEL IS RELEASED WHILE IN THE RIGHT LANE OF A TWO LANE AND WITHIN 3 SECONDS IF IN THE LEFT LANE. HINDER FORD GAVE ME THE FORD 800 NUMBER TO CALL BECAUSE THERE WAS NOTHING THEY COULD DO EVEN AFTER I PROVIDED THEM EXCERPTS FROM MARYLAND LAW THAT STATES A VEHICLE WITH A STEERING OR BRAKING PROBLEM THAT CAN NOT BE FIXED THE FIRST TIME IS TO BE REPLACED. THEY HAVE REFUSED. I COMPLAINED TO THE ON-LINE CUSTOMER SERVICE SEVERAL TIMES UNTIL THEY FINALLY SENT THE AREA FORD TECH TO INVESTIGATE. HE REPLIED THAT THERE WAS DEFINITELY A PROBLEM (HE STATED HE HAD SEEN THIS BEFORE), ATTEMPTED TO FIX THE PROBLEM. HINDER RETURNED THE VEHICLE AND AGAIN STATED THERE WAS NOTHING THEY COULD DO. I SENT CERTIFIED/RETURN RECEIPT LETTERS TWICE TO FORD MOTOR CO. AND LATEST RESULT WAS A CALL LAST WEEK FROM MR. DUNCAN ALBERSON WHO AGREED THAT A CRACKED WHEEL AND THIS VEHICLE LEAVING THE ROAD WITHIN THREE SECONDS WAS NOT SAFE, BUT THAT HE WAS GOING WITH A REPORT THAT HE HAD FROM THE AREA FORD TECH WHO STATED THAT THE VEHICLE WAS WITHIN SPECIFICATION AND THAT I SHOULD DRIVE WITH MY HANDS ON THE STEERING WHEEL! I STATED I RELEASE THE WHEEL ONLY TO EMPHASIZE THE DRASTIC PULL OF THIS STEERING AND OF COURSE I DRIVE WITH MY HAND ON THE WHEEL AT ALL TIMES! I TOLD
AFTER STOPPING AT A TRAFFIC LIGHT I ACCELERATED WHILE MAKING A LEFT TURN. DURING THE TURN THE POWER STEERING LOCKED UP AND THE BREAKS DID NOT WORK, THE DASH LIGHTS CAME ON AND I FINALLY FIGURED OUT THAT THE ENGINE HAD STALLED. I COASTED DOWN THE DOWNHILL SLOPE AND FINALLY RESTARTED THE ESCAPE AFTER PUTTING IT IN NEUTRAL. LUCKILY, THERE WAS LIGHT TRAFFIC BUT THIS COULD HAVE BEEN VERY DANGEROUS. WHEN I CALLED MARSHALL FORD EAST IN CLEVELAND, OHIO THEY SAID THEY HAD NEVER HEARD OF THIS PROBLEM AND SINCE IT HAD NOT HAPPENED AGAIN IT WAS NOT FURTHER INVESTIGATED.
ON NUMEROUS OCCASIONS, OUR 2002 FORD ESCAPE 4X4 HAS STALLED WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED WHILE DECREASING SPEED TO STOP, WHILE ACCELARATING FROM A STOPPED POSITION AND WHILE DRIVING ON THE HIGHWAY. EACH TIME, THE VEHICLE HAD TO BE REMOVED FROM TRAFFIC AND PLACED IN PARK OR NUETRAL TO RESTART. ON ONE OCCASION THE OIL LIGHT CAME ON AND THE OTHERS HAD NO INSTRUMENTATION LIGHTS GO ON.
CONSUMER STATED THE GEAR SHIFTER DESIGN WAS DEFECTIVE. SHIFTER IS ATTACHED TO STEERING COLUMN AND IS TOO LONG. WHENEVER CONSUMER TURNS ON RADIO GEAR IS KNOCKED INTO NEUTRAL.*JB
DRIVERS' SIDE MIRROR VIBRATES WHILE DRIVING RENDERING IT USELESS FOR SAFE LANE CHANGES. THIS PROBLEM HAS BEEN "FIXED" BY FORD DEALERS THREE TIMES WITH NO REMEDY, THE VIBRATION CONTINUES EVEN AFTER "REPAIRS."
FORD ESCAPE XLT 2002 STALLED WHILE DRIVING DOWNHILL, I WAS GOING 35 MPH ON A CLEAR DAY. THIS WAS A FRIGHTENING EXPERIENCE, MY BRAKES AND STEERING WAS DIFFICULT.
THE VEHICLE HAS REPEATED ENGINE STALLING WHILE VEHICLE IS IN MOTION OR AT A STOP, THEN IT WILL IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE AIR FLOW SENSOR, AND REPROGRAMMED COMPUTER. TS WHEN THE VEHICLE REACHED THE OPERATING TEMPERATURE IN GEAR AT THE IDLE, IN PARK, THE RPM WOULD FLUCTUATE AND THE VEHICLE WOULD STALL. THE VEHICLE WILL THEN RESTART. SCC
CONSUMER STATED ON JULY 2, 2002 THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A BROKEN HEADLIGHT AND MISSING EQUIPMENT FROM THE VEHICLE, ON JULY 23, 2002 THE VEHICLE BEGAN EXPERIENCING STALLING, BRAKE AND ODOMETER PROBLEMS, THE BRAKES WERE REPLACED DUE TO A FLAW, THE STALLING AND THE ODOMETER PROBLEMS COULD NOT BE DUPLICATED, ALSO THERE WERE PROBLEMS WITH THE SPEAKERS AND THE CLUTCH STICKING, CONSUMER STATED WHILE THE VEHICLE WAS PARKED, THE PARKING BRAKE DISENGAGED AND THE VEHICLE ROLLED INTO A HOTEL.*JB
FORD ESCAPE '02 STALLED WHEN GOING 40 MPH UP THE HILL. TS
WHILE DRIVING THE AT 30PMH THE STEERING WHELL BECOME INOPERABLE. BRAKES LOCK UP. DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS
POWER STEERING LEAKED IN OCT 2001, PROBLEM CAUSED BY FAILED RACK AND PINION STEERING SYSTEM. DEALER REPLACED AFTER HAVING VEHICLE IN SHOP FOR A MONTH. IN NOV 2002, THE VEHICLE SUFFERED A TRANSMISSION FAILURE WHILE CROSSING A MAJOR INTERSECTION. BARELY MANAGED TO GET THROUGH THE INTERSECTION WITHOUT AN ACCIDENT. THE NEAREST FORD DEALER HAPPENED TO BE ACROSS THE STREET. TOOK INTO SERVICE DEPT AND THEY FOUND THAT THE TRANSMISSION HAD FAILED AND WAS WELDED TOGETHER. THE ONLY SERVICE PERFORMED WAS RACK/PINION REPLACEMENT BY ORIGINAL DEALER IN OCT 2001. EXPERTS TELL US THAT TRANSMISSIONS ARE NOT WELDED. THEY ARE BOLTED. EITHER VEHICLE CAME FROM FACTORY WITH WELDED TRANSMISSION (POSS. OTHER VEHICLES WITH SAME PROBLEM) OR ORIGINAL DEALER DAMAGED TRANSMISSION WHEN INSTALLING NEW RACK/PINION SYSTEM AND WELDED THE DAMAGE WITHOUT REPORTING IT TO THE CONSUMER. NOT HAPPY ABOUT 2 MAJOR PROBLEMS IN JUST OVER A YEAR. DT
NO SUMMARY. DT
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS
MY ESCAPE WAS STILL NEW WHEN I FIRST EXPERIENCED A TOTAL STALL. I WAS ON A DOWNHILL EXIT RAMP FROM THE INTERSTATE MAKING A LEFT HAND TURN ONTO A VERY BUSY ONE WAY STREET THROUGH AN EVEN BUSIER INTERSECTION. I COASTED AT ABOUT 30-35 MPH DOWN TO MAKE MY TURN AND REALIZED THAT I HAD NO STEERING OR POWER AT ALL. I HAD TO FIGHT TO MAKE THE LEFT TURN AND GET TO THE CURB. THE EXPERIENCE LEFT ME SHAKING IN SHOCK AND FEAR FOR QUITE SOME TIME. I HAD NO TROUBLE RESTARTING IT AFTER I REGAINED MY COMPOSURE. I TOOK IT TO THE INITIAL POINT OF SALE AND WAS TOLD THEY HAD NOT HEARD OF ANY PROBLEMS. THEY "COULD NOT DUPLICATE THE PROBLEM". I HAVE HAD THREE ADDITIONAL STALLS, A DIFFERENT DEALER REPLACED THROTTLE, AIR INTAKE. ANOTHER STALL. SINCE PURCHASING THIS VEHICLE THE CD PLAYER HAS BEEN WORKED ON TWICE (THE DASH HAD TO BE REPLACED BECAUSE THE SERVICE TECH SCRATCHED IT CONSIDERABLY), THE PASSENGER FRONT WINDOW ROLLS UP OUT OF THE TRACK AND THE PASSENGER FRONT DOOR WOULD NOT UNLOCK. THE DOOR HAD TO BE TAKEN APART TO FIX THE LOCK ASSEMBLY CONSEQUENTLY THE INTERIOR DOOR WAS REPLACED BECAUSE IT HAD TO BE TORN OFF TO GET TO THE LOCK. CRUISE CONTROL WORKS INTERMITTENTLY, THE REAR WIPER DOESN'T WORK CORRECTLY, THE TRANSMISSION SHIFTS HARD, THE FRONT END MAKES NOISES WHEN TURNED, NOT TO MENTION A RATTLE IN THE BACK THAT WILL DRIVE YOU CRAZY AND A MUSTY SMELL. AS IF THIS WEREN'T ENOUGH, THIS MORNING IT BEGAN RUNNING ROUGH, BACKFIRED AND THE ENGINE LIGHT CAME ON AND STAYED ON. I MADE IT HOME, THANKFULL
CONSUMER STATES THAT WHILE DRIVING VEHICLE INTERMITTENLY STALLS WHEN GAS PEDAL IS DEPRESSED. CHECKED BY DEALER WHO ADVISED CAN NOT DUPLICATE PROBLEM.
THIS IS THE THIRD TIME I HAVE EXPERIENCED ENGINE STALLING WHILE DRIVING. ALL VITAL FUNCTIONS FROZE SO I LOST STEERING CAPABILITY, BRAKES, ACCELERATION, ETC. I COULD NOT RESTART THE CAR UNTIL THE CAR CAME TO A COMPLETE STOP (IN THE MIDDLE OF AN INTERSECTION) AND I COULD PUT THE CAR INTO 'PARK'. I HAVE BEEN FORTUNATE TO HAVE ONLY BEEN GOING AT LOWER SPEEDS AND SIDE ROADS DURING ALL THREE INSTANCES SO FAR. BUT DRIVING IN THE D.C METROPOLITAN AREA ALSO REQUIRES A OUT OF HIGH-SPEED HIGHWAY DRIVING AS WELL AND I AM EXTREMELY WORRIED THAT I MAY NOT BE SO FORTUNATE THE NEXT TIME! DT
WHEN CONSUMER PULLED INTO THE INTERSECTION, THE VEHICLE WAS HIT AT THE FRONT WHEEL WELL AREA, AND THE SIDE AIRBAGS FAILED TO DEPLOY, WHICH CAUSED INJURY TO THE DRIVER. TS *JB
CONSUMER STATE WHILE TRAVELING 25-35 MPH WITHOUT ANY INDICATION ENGINE WOULD STALL IN RESULT OF LOSING ALL POWER. DEALERSHIP AND MANUFACTURE WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
WHILE TRAVELING ABOUT 35 TO 40MPH AND WITHOUT PRIOR WARNING . THE VEHICLE WILL STALL PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
WHILE DRIVING, THE ENGINE COMPLETED QUIT RUNNING NO POWER, NO STEERING, NO LIGHTS, RADIO, ETC. I COASTED TO SIDE OF ROAD AND PUT CAR IN PARK. I THEN RE-STARTED ENGINE AND EVERYTHING SEEMED NORMAL. I IMMEDIATELY TOOK TO DEALERSHIP WHO TOLD ME THERE WAS A 'SOFTWARE GLITCH' AND A CHIP NEEDED REPROGRAMMING FROM THE MANUFACTURER. THIS PROBLEM HAS NOT OCCURRED SINCE THEN. BUT THIS COULD HAVE BEEN A TRAGEDY HAD I BEEN DRIVING 80 MPH DOWN AN ATLANTA INTERSTATE; FORTUNATELY I WAS ON AN ACCESS ROAD GOING 40-45 MPH. DT
THE SUV VIBRATES AT 50 PLUS MPH. DEALER ATTEMPTING TO CORRECT, UNABLE TO PIN POINT PROBLEM. CONSIDERING THE LEMON LAW AT THIS TIME. DT
FOR NO APPARENT REASON ENGINE STALLED WHILE DRIVING IN TRAFFIC. I WAS ABLE TO PULL OVER AND RESTART, BUT THIS COULD HAVE BEEN SERIOUS IN HEAVIER TRAFFIC OR ON FREEWAY. DT
THE GAS PEDAL AND BRAKE PEDAL VIBRATE CONSTANTLY BETWEEN 1600-1800 RPM'S. I TOOK THE TRUCK TO THE DEALER, BUT WAS TOLD THAT IT WAS A TRAIT OF THE VEHICLE. I HAVE DRIVEN OTHER ONES AND THEY DO NOT SHOW THIS TRAIT. IT HAPPENS IN EVERY GEAR OF THE TRANSMISSION, BUT WHEN IN PARK THE PEDALS WON'T VIBRATE AT STATED RPM. AS THE LOAD ON THE VEHICLE INCREASE THE INTENSITY OF THE VIBRATION INCREASES. THE CONDITION IS VERY ANNOYING BECAUSE IT OCCURS AT NORMAL HIGHWAY AND CITY SPEEDS. I WOULD LIKE TO GET THE ISSUE RESOLVED, BUT THE MANUFACTURER SEEMS UNWILLING TO HELP. DT
CONSUMER STATES VEHICLE WILL STALL AT ANYTIME. TOOK TO DEALER AND DEALER REPLACED COMPUTER. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
CONSUMER STATES THAT WHILE DRIVING AT 45 MPH VEHICLE STALLED OUT WITHOUT ANY WARNING. CONTACTED DEALER. MR
CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED VEHICLE STALLED OUT WITHOUT ANY WARNING. DEALER CONTACTED. MR
I HAVE OWNED THE 2002 FORD ESCAPE APRX. 6 MONTHS. AND HAVE HAD A PROBLEM WITH IT STALLING WHILE DRIVING IT. ONCE WHILE DRIVING APRX. 35 MPH ON A CORNER GOING TO THE LEFT. I DIDN'T RELIZED IT HAD STALLED UNTILL I LOST MY STEERING, I WAS ABLE TO PULL IT OFF THE ROAD AND THAT WAS WHEN I RELIZED IT HAD STALLED ALL THAT WAS ON WAS THE ENGINE LIGHT. I WENT STRAIGHT TO THE DELERSHIP AND THEY TOLD ME TO MAKE AN APPOINTMENT. SO I DID FOR THE FOLLOWING WEEK. AT THAT APPOINTMENT. THEY WERE UNABLE TO MATCH THE PROBLEM, SO THEY SENT ME ON MY WAY. THE NEXT WEEK MY MOM WAS DRIVING IT GOING APRX. 35 MPH. WITH SEVERAL CARS BEHIND HER WHEN IT STALLED SO SHE PUT IT INTO NEURTOL RESTARTED IT THAN PUT IT BACK INTO DRIVE ( THIS IS WHAT THE DELERSHIP SERVICE DEPT. TOLD US TO DO SO WE WOULDN'T LOOSE THE STEERING OR THE BRAKES), AND SHE CONTINUED HOME, AND TOLD ME WHAT HAD HAPPENED. I CALLED THE DELERSHIP AND THEY TOLD ME TO BRING IT IN. 3 DAYS LATER THEY CALLED AND SAID THEY CALLED THE MANUFACTURE TO SEE IF THEY MIGHT KNOW WHAT THE PROBLEM WAS, AND THEY SAID THIS HAS HAPPENED BEFOR AND TO REPLACE THE CHIP, IT WAS A DEFECT, SO THEY DID. I HAVEN'T HAD ANY PROBLEMS WITH IT TILL NOW 10-09-2002 APRX. 3000 MILES LATER, WHEN IT STALLED AGAIN WHILE DRIVING ON A CORNER TO THE LEFT APRX. 35 MPH. I CALLED THE DELERSHIP AGAIN AND THEY SCHEDULED AN APPT. FOR THE FOLLOWING MONDAY 10-14-2002 ON WEEK LATER. THE DELERSHIP ALSO OFFERED ME THE FORMS TO FILL OUT FOR THE LEMON LAW TO SEND IN. I DON'T FEEL SAFE DRIVING T
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. MR CONSUMER WAS INFORMED BY THE DEALER THAT THERE IS A SILENT RECALL ON THE VEHICLE IN REPLACING THE ENGINE, CONSUMER STATED THE FIRST DAY OF PURCAHSE THE VEHICLE STARTED TO SHAKE AND THERE WAS SMOKE COMING FROM UNDER THE HOOD AND THEN THE ENGINE LIGHT ILLUMINATED.*JB
CONSUMER STATES THAT THE VEHICLE WILL SHUT OFF WHILE THE CONSUMER IS DRIVING AT 35-45 MPH. THE VEHICLE SHUTS OFF WITH OUT ANY WARNING. MR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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