2017 Ford Edge complaints

The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was started, the vehicle was idling roughly. The contact stated that there was a misfire in the engine that nearly caused the vehicle to stall while driving. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, and the contact was informed that the coolant level was very low. The contact stated that the failure was recurring. The contact returned the vehicle to the same mechanic who diagnosed the vehicle and determined that coolant was leaking into the engine and the engine was misfiring. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 46,126.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact proceeded to use a diagnostic scanner and retrieved a code for a misfire in cylinder #3. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and it was confirmed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,920.

Coolant Intrusion on EcoBoost 2.0L engine, cylinders #2 and #3 due to head gasket failure. Failure is due to open deck coolant system on engine re-design which was done on 2017- 2019 model years. The engine redesign (to get more horsepower) required more cooling so they "channeled" coolant between the cylinders leaving very little space for head gasket to seal. The only "fix" (see their TSBs) is to replace the entire long block on the vehicle. This replacement long block is not the same design, but a instead is a new one which has been re-engineered specifically because of the faulty design mentioned above. The cost quoted to do this through the Ford dealer that sold the car when it was new is $7,608.12. Ford customer service has been asked for financial assistance and has refused to provide any financial support. The vehicle in question only has 59,652 miles on it. TSBs issued re this are: 19-2346 and 22-2229

The contact owns a 2017 Ford Edge. The contact stated that during start up, the vehicle was shuddering and vibrating abnormally with the check engine warning light illuminated. The vehicle was taken to the local dealer who replaced the purge valve and spark plugs but the failure persisted. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion into the cylinders. The contact was advised that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,000.

Vehicle has the 2.0 EcoBoost Turbo engine. The original engine produced same issues, mechanic found coolant intrusion at around 78,000 mi and replaced it for around $6,000 out of pocket in March of 2023. Logged everything with the local Ford to ensure new engine warranty stayed intact. Now the replaced engine is experiencing the same and also more concerning issues. Starting in Late January early February 2025, engine has 19,000 mi, vehicle has around 97,700 mi. Vehicle issues began with rough idling & white exhaust at cold start. Vehicle began shutting off while driving. It would never show any signs beforehand, would be driving normally, and then suddenly vehicle shut off and losses all power. Happened 5 times to me going speeds averaging from 35-75, including 3 times on a highway. Took vehicle into shop multiple times to rule out issues. Mechanic noticed a leaking gasket (commonly known issue with this engine), knowing the engine had warranty it was towed to the local Ford dealership. Dealership said the engine was experiencing coolant intrusion. However, in order to even request for an engine replacement under warranty they would have to do an engine teardown at around $5,000 in labor out of pocket. This vehicle is unpredictable and has sat undriven since February 2025. Ford is doing everything to get out of fixing their manufacturing issue & to disprove the part warranty that no one will give me a copy of. This issue is also logged on the Service Bulletin 19-2346

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal failed to function as intended. The contact's wife stated that the brake pedal felt unusually soft and spongy while depressed. The contact's wife stated that the brake pedal was depressed to the floorboard; however, the vehicle failed to stop. The contact's wife stated that the failure caused her to drive through several red lights. The contact's wife drove the vehicle into a parking lot and depressed the brake pedal to the floorboard and the vehicle eventually stopped. The vehicle was parked and then towed to an independent mechanic where the vehicle was diagnosed with a leak in rear brake hoses. The contact was informed that both brake hoses needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,898.

Engine coolant intrusion issues, white smoke when you start the car

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the vehicle then lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 30 MPH, the vehicle lost motive power and failed to respond when the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that the vehicle slowed down and was losing motive power. The vehicle was then taken to a dealer where the air filter was replaced; however, the failure persisted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with combustion chamber failure and engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.

Engine light and warning light came on said engine coolant over temp, coolant leaking out, took it to ford dealership and they said the coolant is leaking into the cylinder and burnt the engine, said its a known problem thats been happening, they cant repair the engine, they have to replace the whole thing for $10,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into various cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 117,000.

The car started burning through coolant. A pressure test was done to determine if there way a leak, and there wasn’t. About a week later it missed when I started the car and the check engine light came on. The light was from code P0304 which is a 4th cylinder misfire. This is posted as a service technical bulletin by Ford. As we drove the car it started to misfire while driving. I was worried it would stop running while I was driving. We took the car to AutoNation Westlake Ford. They determined it is coolant intrusion into the 4th cylinder and it is from a design flaw with the engine. It is a mechanical defect due to poor engine design. The entire engine needs replaced. I have called Ford customer service and they said there is nothing Ford can do to even assist with the $11,000 repair of the car. I am left with a car I cannot drive due to safety concerns for myself and others on the road. I either try to figure out how to pay $11,000 for the repairs or scrap the car and have nothing to show for it. It is in amazing condition. 104,000 miles. I have pictures attached of the bore scope used to see where the leak is happening. The coolant is seen on the mating surface of the engine block and running down into the 4th cylinder. You can see the previous trails of fluid all along the side of the engine as well.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust, and the heat was inoperative. The check engine warning light was intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,070.

Spontaneous rupture of rear passenger brake line.

March 9, 2025 Big O installed 4 new tires on my 2017 Ford Edge w/Eco boost engine. March 22, 2025 engine light came on while driving. Because I just had it at Big O, I took it back to them to check. March 24, 2025 Big O diagnosed my car when code P0303 came on. Spark plugs were good, but technician saw via camera that coolant was leaking into the engine. I was told to call Ford & that I probably had to replace the entire engine. I called Groove Ford. Service manager confirmed with that code that I needed a new engine. It was out of warranty & had no recalls yet. I have always taken great care of my car & was shocked to hear this! From my research, Ford has known about this problem for years. I reported it to Ford customer service & got a claim number. They also said they won't provide financial assistance. This is my 2nd Ford & I'm REALLY disappointed with them. There are hundreds of people like me that have this problem with their Ford vehicle. A recall needs to be done!

The rear back up camera is extremely fuzzy for the display or image and has resulted in near miss with fixed object incidents

TSB 22-2229 - Technical Service Bulletin issued by Ford regarding a coolant leak issue in certain 2.0L EcoBoost engines, potentially leading to engine failure and requiring engine replacement. This happened to my vehicle in the Ford dealership told me I need to replace my engine and I think Ford needs to replace the engine.

Took the car for routine oil change and was informed the head gasket is failing, coolant and oil are mixed posing a safety hazard to drive the vehicle (that I make payments on still)

My vehicle started going through coolant. Next, it started to misfire and was having the check engine light come on. It had the code P0304. It was a cylinder 4 misfire. We took it in to get diagnosed at AutoNation Westlake Ford. It is part of the technical service bulletin. There is coolant leaking into the 4th cylinder of our vehicle causing this issue. It is now happening while driving. We contacted for customer service to see if they have any programs to assist with the repairs needed because the entire engine needs replaced and it is a known malfunction due to poor engine design. They said there is nothing that can be done from them.

The contact owns 2017 Ford Edge. The contact received notification of Customer Satisfaction Program: 22N12. The vehicle was taken to a dealer where the vehicle was inspected but no repairs were performed. The contact stated that approximately 10 months later, while driving at an undisclosed speed, the contact heard a loud clicking sound coming from the engine compartment before the vehicle lost motive power. The vehicle was taken to an independent mechanic and the contact was informed that the sound was internal in engine and a valve might be coming apart, and to take the vehicle to a dealer for assistance. The vehicle was taken to a dealer and was diagnosed with a cracked flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,934.

The contact owns a 2017 Ford Edge. The contact stated that while driving on several occasions at various speeds, the vehicle lost motive power. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who observed a misfire in cylinder #2, due to coolant intrusion, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,000.

2017 Ford Edge begin overheating. Diagnostic test revealed a cracked block & coolant consumption issues. This vehicle has a 2.0 Ecoboost with open block design. The diagnostic test was performed by Jones Automotive, Germantown TN. Since the vehicle isn't drivable, it has not been taken to a Ford dealership. What I've ended up with in a mixture oil and coolant with a sludge consistency filtering throughout the engine which is now a non-operational vehicle with ~ $5,000 payoff. As far as safety is concerned, this vehicle was in danger of the engine catching fire. The only warning received was the engine overheating which prompted me to take it our ship to determine the problem.

The coolant was leaking into the cylinder. Engine made loud wheezing sound and car would not accelerate.

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder head, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 73,000.

The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.

I bought this 2017 Ford Edge SEL with the 2.0L Ecoboost engine as a used vehicle in 2022. It started to have unexplained coolant loss and a check engine light indicating a misfires in cylinders #2 and #3. The car was taken to a local Ford dealer who diagnosed it with "COOLANT INTRUSION CYLINDER #2" and they indicated that it was a known issue with this engine but Ford had not issued a recall. They also indicated that the defect creates a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. They said my only option was a complete engine replacement at my own cost.

The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, which caused a crack in the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,800.

Anti-freeze leak, had to replace engine.

The contact owns a 2017 Ford Edge. The contact stated that while driving on the highway at 60 MPH, the transmission was taking longer than normal to shift to higher gears, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

August 2024 check engine light illuminated and white smoke coming from exhaust. Upon inspection, it was determined coolant was leaking into a cylinder causing corrosion and intrusion of the coolant into the engine. The car had 111,426 miles with no warranty. I had the engine replaced at a cost of $5710. This was a known problem by Ford causing them to issue Technical Safety Bulletin 19-2208, but did not notify the consumers. There are several class action suits for this identical issue. The recent Ford recall of the 2.0 eco boost engine in other models should have also included the 2017 Ford Edge. Ford sold this vehicle knowing the coolant intrusion would cause critical engine failure while driving leading to possible catastrophic wrecks.

Engine is overheating due to coolant intrusion due to manfracturing error.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 124,751.

Cylinder misfire . Coolant leak into engine .

My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in cylinders #2 and #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.

The engine shuddered upon startup, and the check engine light illuminated. The vehicle was to the dealership Redlands, CA. The service advisor informed us that engine needed to be replaced according to Ford's recommendation as per TSB22-2229. The repair cost for a known flawed design is $9,30000. If the engine seized up, serious accident could occur.

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and was aware that the failure was a known failure by the manufacturer. The failure mileage was approximately 45,000.

Fall of 2024 my right/rear brake line blew. March 3rd 2025 the left/rear brake line blew. Left with no brakes both times and costly repairs. Called my Ford dealer and they said there is no recalls. My mechanic said that both break line failed. There were no warning signs either time. Very scary and dangerous!

I turned my car on and a Warning light of adaptive steering sensor came on. Then my steering wheel was not in the correct position while I was driving. I only have 80 thousand miles on this vehicle. I feel like this vehicle should have been included the recalls of the other 2017 ford edges. Adaptive steering issues. Please add my VIN # to the recall so I can fix this. I’m afraid to drive it now. Thank you for your time with this problem. I can’t afford to fix this. I was told it would cost close to 4000 dollars.

See attached complaint

The parking brake may fail. There is a common problem when looking online.

The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the vehicle started losing coolant. The check engine warning light was illuminated. On another occasion, the engine started to overheat, and the coolant reservoir needed to be refilled weekly. The vehicle was taken to an independent mechanic where it was diagnosed with a blown head gasket. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

Check engine light came on and I took it to the dealer. They determined there is a coolant intrusion and the fix is replacing the engine.

Engine block failure at 87,876 miles. Ford inspected and admitted to a faulty design with this engine. Engine failure is the safety issue

*Left rear brake failure. *Hard to stop - spongy brake pedal goes to floorboard when trying to stop. *Independent service center confirmed left rear brake hose leak. *Only the service center inspected the vehicle. *No warning lamps or messages of the problem prior to the failure. The problem first appeared the day of the brake failure. *I had the car towed to the independent service center. They found the left rear brake hose leaking brake fluid. They suggested replacing both rear brake hoses. Once replaced, they did not notice any other issues on the test drive afterwards.

On multiple occasions, the climate control system cuts out causing no defrost, the wipers stop working, and while driving the rear brake line failed which almost caused an accident. Ford stated it was outside of the warranty however the vehicle is driven only on streets and seems like a strange failure.

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, there was an abnormal white smoke coming from the exhaust pipe. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to an independent mechanic, where a tune-up was performed. The contact stated while driving at various speeds, the contact noticed a fluid leaking sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that spark plug #2 had failed. The dealer replaced all the spark plugs; however, the failure persisted. The dealer diagnosed that coolant intrusion in the fuel tank and the oil had caused the engine to fail. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.