Page 17 of 28 · complaints 801–850 of 1,377

2017 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Power Train
Filed Sep 1, 2023NM

Vehicle has a knocking noise and struggles to start up and when it does it shakes. When driving the vehicle it can lose power to the wheels. In one instance I was driving on the highway around 75 mph when it suddenly lost power and could not go about 35 mph. Now the vehicle will not start at all.

Engine
Filed Sep 1, 2023NM

Coolant leaking into the engine block. Blue smoke coming out the back of the tailpipe upon start up. Constantly refilling coolant to prevent overheating of the engine. No outside coolant leak present.

Engine
Filed Aug 31, 202361,664 milesMA

The contact owns a 2017 Ford Edge. The contact stated while driving 20 MPH, he became aware of an abnormal smoke odor. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure and offered to cover 40 percent of the repair cost. The failure mileage was approximately 61,664.

Engine and Engine Cooling
Filed Aug 30, 202383,000 milesFL

The contact owns a 2017 Ford Edge. The contact stated that while driving 40–50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the engine coils were replaced, and a coolant flush was completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that there was coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 83,000.

Engine
Filed Aug 30, 202377,500 milesIL

The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the vehicle overheated, and the check engine warning light illuminated. The contact stated that she allowed the engine to cool off, checked the coolant level, which was empty, and added coolant to the coolant reservoir. The contact stated that she was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred while driving from the independent mechanic, and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the cylinder and the engine block needed to be replaced. The contact stated that the vehicle had been serviced for oil change, and coolant had been added to the vehicle prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 77,500.

Engine
Filed Aug 27, 2023IA

Coolant leaking into cylinders. Its a known problem with 2015-2018 Ford edge with the 2.0 enging turbo echboost. I have called ford dealer and they said it is on the Technical Service Bulletin but they said no recalls on this. Can you please check into this for me. I have been advised mine is in the early stages but a total engine replacement will be necessary.

Engine and Engine Cooling
Filed Aug 25, 202370,000 milesMN

The contact owns a 2017 Ford Edge. The contact stated that the vehicle experienced rough starting, an engine misfire, with the check engine warning light remaining illuminated while driving. The vehicle was taken to the local dealer who determined there was a crack in cylinder #2, causing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

Engine
Filed Aug 24, 2023KY

My 2017 Ford Edge is experiencing loss of coolant with no sign of exterior leaks, over heating, the smell of gas in the reservoir, loss of power and rough idling as well. After plenty of research online and seeing the tsbs from the manufacturer this is definitely a problem. This vehicle is my only form of transportation, being that it has been a problem for many customers of ford it is absurd that this has not been recalled and fixed. We don't work hard every day, spend over 25k on a car for it to have a common problem amongst many of the same vehicle and same year, that is obviously a malfunction of the manufacturer.

Engine
Filed Aug 23, 202376,590 milesRI

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and referred the contact to the NHTSA Hotline. The failure mileage was 76,590.

Engine
Filed Aug 23, 2023WI

Informed that my 2017 Ford Edge with 122K miles has coolant leaking into cylinder 3 from block and now I have to replace my engine. I have to pay $8500. From my research this problem is a manufacturing defect and the Ford dealership failed to fix this issue.

Engine
Filed Aug 21, 202353,869 milesNC

The contact owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 53,869.

Engine and Engine Cooling
Filed Aug 18, 2023107,632 milesPA

The contact owns a 2017 Ford Edge. The contact stated while cold starting the vehicle, the vehicle idled very rough for several minutes before operating normally. The contact stated that she became aware that the low coolant level and check engine warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC codes: P0756; P1450; P0136; P0102 were retrieved. The dealer determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The contact had researched online and related the failure to the manufacturer Technical Service Bulletin: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 107,632.

Engine and Engine Cooling
Filed Aug 17, 202360,000 milesMD

The contact's son owns a 2017 Ford Edge. The contact stated while his son was driving 50-60 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact's son veered to the side of the road. An unknown warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that there was coolant intrusion in cylinder #4, and that the failure was related to TSB Number: 19-2208. The vehicle was then towed to the dealer, where the same assessment was made, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Engine
Filed Aug 17, 202380,000 milesMN

The contact owns a 2017 Ford Edge. The contact stated the vehicle failed to start with the check engine warning light illuminated. The contact stated that after starting the vehicle, she saw white smoke coming from the rear of the vehicle with an abnormal burning anti-freeze odor inside of the vehicle. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Engine
Filed Aug 17, 2023AZ

Took the 2017 Ford Edge for regular service, oil change, etc. Noticed the engine light on the dash panel came on. Independent Mechanic informed me that there was a leak of coolant into Cyl #3 of the engine. Recommended that we take the car to a dealership as it has only 49,689 miles on it. Vehicle is running fine at the time, no smoke or loss of coolant. Drove to the dealership the same day and they confirmed that there has been a service bulletin issued on the vehicle's engine due to coolant leaking into the cylinders, causing engine failure. Waiting for dealership to have an open service bay to use to find the exact problem.

Engine and Engine Cooling
Filed Aug 14, 2023104,000 milesOH

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was referenced in TSB: 22-2229. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 104,000.

Engine
Filed Aug 14, 2023KS

Service order: dated 08/07/23 Engine light on and and off several times Check codes: found p301 and p316 as well as coolant intrusion in cylinder #1 lost psi of pressure on the coolant system in 10 minutes. Needs long block Conclusion by tech: needs a new engine costing over $9000. The cost for computer test $240.00 This was after spending $661.97 for a fuel vapour Sep installed. Don’t know if needed or not.

Engine
Filed Aug 12, 2023WA

Check Engine light came on and I scheduled an appointment at an independent repair shop. Before the appointment date, the engine gave an overheat warning. The system was low on coolant (filled about 3/4 of a gallon). A day before the appointment it overheated again and this time was able to fill another 1/4 gallon. Independent repair shop diagnosed and could not find any signs of exterior coolant leaks. The check engine light was due to cylinder misfiring, and the shop believes that the coolant is leaking into the cylinder and burning off as they witnessed white smoke from the tailpipe. They referenced Technical Services Bulletin #22-2229 as a known problem with the only fix as replacing the engine long block. Contacted Ford and they said that they wouldn't help me as my car is 9,000 miles over the warranty period. There is no way to tell when this issue will render the car inoperable and possibly strand my family somewhere or worse cause the system to shut down at freeway speeds.

Engine
Filed Aug 10, 2023IL

Vehicle was idling rough and not able to accelerate. Vehicle was overheating consuming coolant. After 2 weeks a check engine light came on. Dealer inspected and found coolant intrusion on 2 cylinders. Design flaw known by Ford.

Engine and Engine Cooling
Filed Aug 9, 202358,614 milesGA

The contact owns a 2017 Ford Edge. The contact stated while driving 45-55 MPH, the A/C started blowing hot air and the vehicle was jerking. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The contact stated that coolant was added to the vehicle. The contact stated that the failure recurred several times while driving, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic several times, and the oxygen sensors, the purge valve, the ignition coils, and the spark plugs were replaced; however, the failure persisted. The check engine warning light was illuminated. The contact received a notice for Ford Campaign Number: 22N12, and the vehicle was taken to a second dealer, Hodges Ford (13452 GA-251, Darien, GA 31305), for the repair. The dealer determined that the coolant and the washer fluid were leaking into the engine, and that the engine needed to be replaced. The dealer informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,614.

Engine
Filed Aug 9, 2023OH

2017 Ford Edge- 60,443 miles.Engine-check engine light came on 3 separate times. Had inspected each time- result was the same- " misfire in cylinder 2" light would go off- car running as usual. Then while driving on the freeway apx 70 mph the warning lights came on that the engine was overheating. This was a very dangerous situation. Immediately took the next exit and pulled into gas station. Five minutes later was able to drive 10 minutes to my home with no incident. The next morning, could not even drive 5 minutes out of my neighborhood before it happened again except this time warnings also included that the car was going into power saving mode. Immediately turned around and took it back home. This problem has been both reproduced and confirmed by both a certified repair shop and a Ford Dealership who both determined that coolant is leaking into cylinder 2 causing the problem. Ford is aware of this and has issued multiple service bulletins regarding this situation but will not put a recall out for this. This is a serious problem.

Engine and Engine Cooling
Filed Aug 9, 202345,500 milesRI

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that an engine cylinder was misfiring. The mechanic replaced the cylinder; however, the failure reoccurred. Additionally, the contact stated while driving 65-70 MPH, the vehicle made abnormal beeping sounds and decelerated unintendedly to 35 MPH. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no coolant in the vehicle. The mechanic added coolant in the vehicle to determine whether coolant was leaking. The vehicle was not repaired and was returned to the contact. The contact stated that the failure recurred while driving. The contact veered to the side of the road and turned off the vehicle for 5 minutes. The contact restarted the vehicle and drove to the nearest independent mechanic, where it was diagnosed that coolant was leaking into the head gasket and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact related the failure to TSB Number: 22-2133. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 45,500.

Engine
Filed Aug 9, 2023ID

The car overheated due to a known engine defect which allowed the coolant to leak into the engine block. The car now needs a whole new engine. This is what the Ford Dealer gave me. This service bulletin is dated June of 2022 TECHNICAL SERVICE BULLETIN 22-2229 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL This bulletin supersedes 22-2133. Model: Ford 2015-2018 Edge

Engine
Filed Aug 7, 2023GA

So the car has a code p0302 coolant is leaking in cylinder #2 which is causing the car to run rough and overheat because of coolant loss and from what I understand can eventually cause a engine fire I’ve taken it to a shop to find this out but it hasn’t been inspected by the manufacturer police or insurance representatives the check engine light has been intermittently coming on and going back off until one day it just stayed on

Engine
Filed Aug 7, 2023WA

I bought the car in July 2022 with 62,000 miles for my daughter. The car now has 65,000 miles on it as she only drives back and forth to school. Check engine light came on a month ago then 2 weeks later it overheated with coolant light coming on. It took over a month to get in to the dealership to look at the car. Today they looked at it and told me the coolant had an leaked into the engine due to an engine defect so I would need a new long block engine that will cost about 8,000 to repair. Of course it’s not under warranty and even thigh Ford knows it’s an engine defect and fixed the issue in the replacement they will not cover the charges. They recalled the 1.6 engine but not the 2.0 so now I have to pay for a new engine for a car I just bought for 23,000 a year ago. I was also told even if they do a recall I may not be reimbursed for the cost of the new engine. I am absolutely appalled that a car with 65,000 miles requires a new engine, this is Ford design issue and they are not taking any responsibility. I see there is a class action lawsuit against them for this issue. We are a Ford family owning 3 of them but after this experience I am trading them all in and will never buy a Ford again. All they have to do is the right thing but instead they won’t do it. There is a service bulletin for this exact issue. The dealership is very kind but nothing they can do to help.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 6, 2023TX

When the vehical was brought to us by 2 sales person , one sales guy told us that everything was good to go that the only issue there was on the car was that they did not have the code to the doors in case we couldn't get in . The same night we noticed that the lights inside were not going off we tried to press buttons to have them go off and nothing, then all of a sudden the lights automatically turned off. As we continued to drive the vehicle we got to our destination ( our home) we got off locked the doors and turned alarm on and we noticed that the lights were still on and couldn't understand why the tailgate/trunk was showing that it was opened when we never had not opened it. When we tried to open it it wouldn't let us. You could hear it trying to open but nothing. Again we assumed that the lights would turn off but the next morning I called and left messages and even on their personal phones asking them to please call me back that it was in regards to the vehical. 9am 10am 11am I got a text back and I had to explain everything over a text. Not once did they ever attempt to make a conversation phone call but to help with the issue on 'getting into ur vehical when the battery is dead I was sent a YouTube link and yet I kindly had asked for a home visit because the main cause for the battery to have drained was because the back door indicator light states that the back door is open but really it was jammed but I got no help from anyone from the dealership. Everytime I cal

Tires
Filed Aug 6, 2023TX

I was driving when I noticed a light on as I turned the car on as I was driving I saw 4 numbers showing which were the numbers for each tire but the one that was going down at a fast speed was the tire on the driver front tire. I had no blow out ,I had nothing for tire to go flat on me . When I was going to put on the spare that the card had I was not able to do that because I didn't have a jack or anything to change the tire. I had to get a used tire at a tire shop that cost me $60. And noticed that the number is not the same as my 3 other one's

Engine
Filed Aug 6, 2023WA

In June our 2017 Ford Edge's check engine light came on. We took it to our mechanic who told us it would need a new engine block due to leaking coolant, but that they don't do that. He told us there is a TSB out and advised us to take it to the dealership. We took it to West Hills Ford in Bremerton on July 15 and they confirmed it has the known defect and that it does need a new engine due to the coolant intrusion. For reference, my car has less than 30,000 miles on it, but it is past the 5 year mark that Ford will cover. West Hills Ford has had our car for 3 weeks without working on it because we are trying to get our extended warranty to help cover the cost of a new engine. We are lucky that we dropped it off when we did because we have read about this known issue causing smoke, and even the car catching on fire!

Engine
Filed Aug 3, 2023MA

Check engine light appeared at approximately 59,000 miles. ( just out of warranty as iIwas over the 5 years (expired March 28 2023) but under the 60,000miles. Was able to get an appt at a local dealer at 59483 miles, they did not diagnose issue, as they needed more time, set up another appt 2 weeks later and was told a new engine is needed due to coolant leaking into the engine block. Was told this is a known issue and FORD has since redesigned. Estimated cost to repair of $7000, and first available appt is 12 weeks out I have been told that the car could just stop at some point. Have read on line that major concerns with driving it, if coolant is low, could cause an engine fire. Reached out to FORD Customer Care and after much prompting was told only provide 30-40% assistance. Mind you had this happened prior to March 28 it would have been covered , Great car until now. Do not buy a used 2017 Edge.

Engine and Engine Cooling
Filed Aug 3, 202365,000 milesTX

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust. Additionally, the vehicle idled roughly and stalled. The check engine light was illuminated. The contact stated that the vehicle was consuming coolant excessively. The contact stated that the failure had been reoccurring. The dealer and the manufacturer had not been informed of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Technical Service Bulletin Number: 19-2346. The failure mileage was approximately 65,000.

Engine
Filed Aug 1, 2023MD

According to Ford dealership, the coolant has leaked in to the engine and Ford knows about thr problem. My car is out of warranty and thr only assistance for is offering is 40% of the 8000 to replace the parts.

Engine
Filed Aug 1, 202354,361 milesMO

The contact owns a 2017 Ford Edge. The contact stated while his daughter was driving 77 MPH, the vehicle started to lose motive power. The driver stated the high-temperature gauge, and the check engine warning light was illuminated. The driver was able to park on the side of the road and called the contact to add a gallon and a half of anti-freeze to the coolant reservoir. The contact drove the vehicle back to the residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 54,361.

Engine
Filed Jul 31, 2023FL

1. The component that failed/malfunctioned was the engine, specific to the coolant spilling into cylinder 3 due to the known design flaw of the 2.0 Eco-boost engine. Is it available upon request for inspection. 2. Regarding safety, upon start, the engine was sputtering (misfiring) and would continue, intermittently throughout the drive. White smoke was emitted through both exhaust pipes. The coolant was running low consistently, would have to refill. 3. The problem has been confirmed at a local repair shop and it's currently at a dealership and has been confirmed to have the misfire/coolant issue. Diagnosis: New Motor/Engine - thousands of dollars! Unacceptable! 4. The vehicle has been inspected by mechanics (repair shop and certified Ford mechanic) 5. Yes. The check engine light came on, the code was P03003 (cylinder 3). This code first appeared on a trip, replaced ignition coil and spark plug, and still the issue persisted.

Engine
Filed Jul 29, 2023GA

My 2017 Ford Edge has a 4 cylinder EcoBoost Engine. My vehicle warning light came on or about June 20, 2023. I took it to a local mechanic. He advised that it was low on engine coolant, so he refilled it and advised that this type of engine has a known problem with coolant leaks. I next took the vehicle to Sunbelt Ford in Sylvester, GA. The dealership advised that there was nothing wrong with my vehicle. On or about July 24, 2023 I started my vehicle and heavy smoke emitted from the engine and the exhaust. The check engine warning light also came on. I turned off the vehicle and had a local mechanic inspect it. The mechanic advised that I had experienced catastrophic engine failure, and was fortunate that I was not driving at the time. I soon found out that Ford is involved in numerous lawsuits and complaints regarding this exact issue with this exact engine. It’s wildly unethical and dangerous that Ford has not advised all owners of the known problems with this engine. Additionally, I’m 73 years old living on Social Security. It’s $6500 to replace my defective engine as quoted by Robert Hutson Ford in Moultrie, GA.

Engine
Filed Jul 27, 2023FL

Vehicle vibration and not switching into next gear. Engine light flashes when this is happening. When not flashing engine light stays on.it is scary that it is going to quit in traffic.

Engine
Filed Jul 26, 202367,893 milesVA

The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.

Engine and Engine Cooling
Filed Jul 24, 202390,000 milesOH

The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.

Engine
Filed Jul 21, 2023NC

My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the c

Engine and Engine Cooling
Filed Jul 21, 202360,000 milesOK

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.

Engine
Filed Jul 21, 2023IA

After passing 100,000 miles an engine light appeared. I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup. I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model. I was also told that a new engine would be needed at $8,000. The technician indicated he is not sure why FORD is not implementing a recall on this issue.

Engine and Engine Cooling
Filed Jul 21, 2023105,000 milesWI

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.

Engine
Filed Jul 20, 2023OH

Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure

Engine
Filed Jul 19, 2023OH

I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.

Engine and Engine Cooling
Filed Jul 19, 202360,000 milesCA

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the engine misfired, and the vehicle shuddered and wobbled. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the long block needed to be replaced. The dealer related the failure to Ford Technical Service Bulletin Number: 22-2229. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair could not be covered under the TSB because the VIN was not included. The failure mileage was approximately 60,000.

Engine
Filed Jul 18, 202380,619 milesFL

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.

Engine
Filed Jul 18, 2023100,000 milesIA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Engine
Filed Jul 17, 2023KY

The vehicle has a blown head gasket on its 2.0L ecoboost engine. It has all the same codes as the other vehicles that are affected by the recall #20V469000. It is a 2017 Ford Edge. It is loosing coolant into cylinder number 3. I'm 8000 miles out of my warranty and they want $9600 to fix the issues. I can't understand why this vehicle is not part of the recall. Any help would be greatly appreciated. Thanks

Engine
Filed Jul 14, 2023IL

Cracked cylinder causing coolant to leak

Power Train
Filed Jul 14, 202395,000 milesTX

The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that the vehicle started after pressing the Push to Start button several times and depressing the accelerator pedal simultaneously. Additionally, the contact stated that the vehicle made an abnormal rattling sound while driving. The contact stated that the rattling sound became louder when the vehicle was idling. The contact also stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the failure could be related to Customer Satisfaction Campaign: 22N12; however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact that 50% of the cost for the repair would be covered. The failure mileage was approximately 95,000.

Service Brakes
Filed Jul 14, 2023IL

RECALL FOR BUSHINGS & CUSTOMER SATISFACTION LETTER FOR BROKEN FLEXPLATE REPAIRED AT THE SAME TIME. 1 HOUR AFTER RECIEVING CAR, TOOL BAR POPS ON DASHBOARD. TAKES BACK TO DEALERSSHIP- STATES THEY FORGOT TO PROGRAM SOFTWARE. 3 DAYS LATER DASHBOARD LIGHTS UP PARKING BRAKE MALFUNCTION SERVICE REQUIRED/ SERVICE NOW. I NEVER TOUCH/USE THE PARKING BRAKE. NOR HAVE I HAD ANY LIGHTS/ ISSUES WITH MYCAR BEFORE THIS. THE PARKING BRAKE WAS TURNING ON AND NOT EVEN ENGAGED. TAKES BACK TO DEALER AFTER NOT EVEN A WEEK LATER TO BE TOLD THIS IS A COMMON ISSUE WITH THE CAR, NOT RECALLED THOUGH. THE RIGHT REAR BRAKE HARNESS NEEDS REPAIR. BEST TO REPLACE BOTH BECAUSE IT'LL GO OUT NEXT. 3 TRIPS TO THE DEALER AND $600 LATER HERE WE ARE FOR FORD MALFUNCTIONS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Ford Edge → · Every Edge year → · How the figures are calculated →