Page 14 of 28 · complaints 651–700 of 1,377

2017 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Power Train
Filed May 13, 202485,000 milesNY

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle started shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed torque converter. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.

Engine
Filed May 10, 202438,000 milesNY

The contact owns a 2017 Ford Edge. The contact stated that upon approaching the vehicle, she observed an oil leak underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the plastic oil pan. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

Engine
Filed May 6, 2024CA

Engine light came on. Took vehicle to Villa Ford of Orange. They hooked up a code reader and said 2 codes came up: misfire and spark plug. They couldn’t look at it that day so I took it to Fullerton Ford, they said come back first thing The next morning. Took it back To Fullerton Ford, they looked at it and told me there coolant in the engine and the engine was blown. I bought this vehicle brand new 7 years ago. I only have 42,131 miles on it. It is not out of warranty by mileage but is out of warranty by years. All of the maintenance has been done by Villa Ford of Orange. There has been no negligence on my part. And no reason for the engine to have blown with only 42,000 miles on it. This is definitely a defective engine and have heard of others with this same issue with this engine. Ford needs to step up to the plate and recall this engine. Thank you in advance for your help.

Engine
Filed May 1, 2024MI

Engine light on loss of engine coolant and engine miss fire.

Engine
Filed Apr 30, 2024100,500 milesTX

The contact owns a 2017 Ford Edge. The contact stated that the vehicle failed to start occasionally. In addition, the vehicle stalled while driving. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the cylinders. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.

Engine and Engine Cooling
Filed Apr 29, 2024100,000 milesIL

The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 55 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #2 had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was 100,000.

Engine and Engine Cooling
Filed Apr 25, 202472,000 milesTX

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idling, the vehicle was shaking and shuddering abnormally. The check engine warning light was illuminated. The vehicle had been taken to the dealer where it was diagnosed and determined that coolant was leaking into the #2 spark plug. The dealer suggested that the engine be replaced or purchase a new vehicle. An independent mechanic also confirmed the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 72,000.

Service Brakes
Filed Apr 24, 2024OH

Driver side rear flexible brake hose ruptured, passenger side flexible brake hose was bulging and ready to rupture. Drove vehicle approximately 2 -3 miles before brake system warning light cluster illuminated and loss of braking power occurred. Safety recall Notice 20S42/ NHTSA Recall20V-469 (May 2021) issued for front brake lines however, this appears that the rear lines should have been included as well. This vehicle has less than 84,000 miles on it.

Exterior Lighting › Back Up Lights
Filed Apr 24, 202479,400 milesOH

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, he noticed moisture inside the rear taillight fixture, which the contact stated could lead to an electrical malfunction. The contact stated that the seal might not be installed properly after researching the failure online. The contact stated no warning lights were illuminated. The vehicle was not diagnosed or repair by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 79,400.

Engine
Filed Apr 24, 202497,500 milesIA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact allowed the vehicle to cool down. The vehicle was then taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.

Engine
Filed Apr 24, 2024CA

Failed flex plate on ford edge not covered by ford. Customer satisfaction program does not cover due to mileage even though our vehicle was over the mileage threshold prior to ford sending out the notice.

Engine
Filed Apr 23, 202480,000 milesCO

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the heater failed to operate. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. The contact pulled over and turned off the vehicle. The contact waited until the engine cooled down and restarted the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the coolant level was low and added coolant to the coolant reservoir. The contact was informed to monitor the vehicle for leaks, but no leaks were found. The contact stated that later while driving, the vehicle was shaking with the check engine warning light illuminated. Additionally, the heater was inoperable again. The contact checked the coolant level and discovered that the coolant was low. The vehicle was taken back to the independent mechanic, who referred the contact to an engine specialist. The vehicle was then taken to the engine specialist, who diagnosed that there was coolant intrusion into the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

Engine
Filed Apr 22, 2024WV

Engine coolant leaking into engine block causing it to overheat.

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Apr 19, 202440,000 milesNY

The contact owns a 2017 Ford Edge. The contact stated that while the rear liftgate was opened, a chime sounded and the the liftgate close unintendedly. The contact stated that the failure recurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

Fuel/Propulsion System
Filed Apr 18, 2024KS

EVAP SYSTEM PURGE VALVE PROBLEM AFTER FILLING GAS TANK AND LEAVING STATION, VEHICLE STUTTERING AND STALLED ON ROAD (SAFETY ISSUE). I HAD TO WAIT TO RESTART AND THEN GIVE IT GAS AND BRAKE AT SAME TIME TO GET CAR MOVING. ENGINE LIGHT APPEARED. TOOK VEHICLE TO O'REILLY AUTO PARTS STORE [XXX] FOR DIAGNOSTIC SCAN OF PROBLEM. CODE WAS P1450 UNABLE TO BLEED UP FUEL TANK VACUUM REPAIR CANISTER PURGE VALVE/SOLENOID. TOOK VEHICLE TO FORD DEALERSHIP ON [XXX] WITH INFORMATION ON CODE. FORD CONFIRMED REPAIR WAS REQUIRED. I GOOGLED THE ISSUE AND NOTICED FORD HAS RECALLS FOR THIS PROBLEM AND ASKED IF MY VEHICLE WAS COVERED. FORD SAID "UNFORTUNATELY YOUR VEHICLE IS NOT INCLUDED", SO I HAD TO PAY FOR REPAIR. NO CHOICE AS THIS PROBLEM IS A DRIVING SAFETY ISSUE. IT APPEARS FROM njtsa.GOV AND OTHER WEBSITES THAT MANY OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM ON THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Apr 17, 2024TN

My check engine light has come on twice in the past month. I was told the first time it was my spark plugs and that possibly coolant was leaking into the head gasket. They fixed my spark plugs and the light went off. A month later the light comes on. Turns out coolant is leaking into the head gasket which is a KNOWN COMMON PROBLEM IN FORD CARS! When I called Ford they were not shocked to hear this. They even told me how often they see it and the guy I talked to said he doesn't understand how there is not a recall. I was told how extensive and expensive the repairs are and that I should just get a new car. My car is well maintained, less than 100,000 miles and less than 10 years old. I have gotten 3 other opinions from mechanics who have said the same thing. They say this is a COMMON problem in Fords and they see it constantly. Shame on Ford for letting it go this long. I will never purchase a Ford again and tell everyone I know to never purchase one.

Power Train
Filed Apr 16, 202476,061 milesWA

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended and the vehicle was shuddering. The contact stated there was an abnormal sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the flex plate needed to be replaced. The vehicle was repaired but was taken back after several days for repairs due to the failure reoccurring. The local dealer diagnosed that the transmission needed to be replaced due to metal shavings being discovered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,061.

Engine
Filed Apr 11, 2024KY

The coolant is leaking into the engine. This has been reported more than 900 times and Ford has yet to issue a recall or make people aware of the issue. This can be hazardous breaking down on the highway and especially when traveling alone with areas having no cell service. On 4/4/2024, I was on my way to the office when my car started overheating out of nowhere and went into low power mode. Cars zooming past me because I couldn’t keep up is very dangerous. I was stuck and couldn’t get over anywhere. On 4/10/24, I’m told to get proof that I had routine maintenance done to my car and on 4/11, I was told the engine needed replacing. It was acknowledged that this is a known issue.

Engine
Filed Apr 11, 2024GA

Engine replaced for the first time on october 2023 and a second time new engine again in nov. 2023 This is wrong!!

Engine
Filed Apr 10, 2024SC

Purchased 2017 Ford Edge new from Ford dealership. Vehicle maintained by same dealer since new. At approximately 81950 miles the check engine light appeared. Error codes indicated cylinders 2 and 4 were misfiring. All four spark plugs and coils were changed and engine light cleared. Approximately 5 lays later it reappeared and engine ran ruff. Took vehicle to a ASE certified shop that ran a diagnosis indicating several codes. Further investigation revealed water in number 2 cylinder. Was informed by shop tech that there is no repair as engine block design is faulty. Returned to Ford dealer and was informed that engine would need replaced at a cost of $10,000. Drove vehicle for a few more days (approx. 100 miles) during which on 3 occasions the engine would suddenly run ruff and stop resulting loss of power steering and brakes. - engine failure, yes available for inspection - engine stopping, loss of power steering and power brakes - yes confirmed by dealer and independent service center - yes, check engine light and engine running ruff (81950 miles)

Engine
Filed Apr 9, 2024NC

I was informed by my mechanic, that due to a design defect, antifreeze was leaking into the engine block of my car. They said that the engine might explode and a new one was over $7000.00

Steering
Filed Apr 9, 2024MO

MY STEERIN WHEEL TIGHTENS I HAVE TO HOLD IT FIRMLY WHEN DRIVING

Engine
Filed Apr 8, 2024MI

Purchased [XXX] 2017 EDGE SEL AWD TWIN SCRL 2.0L ECOBOOST ENG. The FORD PREMIUM CARE plan was purchased for additional $2595.00. [XXX] with 54899k miles, check engine light appeared, the red wrench appeared on the MIL, cooling fan running on high and harsh shifting. Diagnosed with transmission failure and replacement, completed on [XXX] at PARADISE FORD IN COCOA FLORIDA. On [XXX] , 108746k miles the check engine light appeared on the dash. Diagnosed AT BILL MARSH FORD GAYLORD MICHIGAN as PO302 and PO316. Known TSB [XXX] 2.0L ECCOBOOST COOLANT IN CYLINDERS. running rough and shudder. DIAGNOSED AT SECOND DEALERSHIP ON [XXX] WITH SAME CONCLUSION. PO302 PO316. After checking the ECO system it was determined that #2 sparkplug was seized with coolant leaking into the cylinder. Plug was removed and replacement of long block recommended. After further investigation a known technical issue is present in that component, a class action law suit is pending, (Quill and Arrow Law) and a recall pertaining to the failure of 2.0L ECCOBOOST ENGINE. The car is no longer reliable for daily basic transportation unless the 2.0L engine is replaced. With only 108k miles on the car I feel another 100K miles is feasible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Apr 8, 2024MS

I have a 2017 Ford Edge and have the issue of intrusion of coolant into the cylinders, which I learned from some research is a known problem that this model is having. It initially was a check engine light. I brought it to an oil change place and they ran the code and said I needed a tuneup. I got a tuneup and the light returned. It caused the engine to overheat. Luckily, I was not stranded but could have easily been stranded with my grandkids in the car on a roadway. The only resolution is a complete engine replacement costing me $8,000 because Ford has not issued a recall on this known problem and is not standing behind their product.

Power Train
Filed Apr 5, 202477,000 milesIL

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 10 MPH, the vehicle was shuddering. The contact stated that the failure occurred while at a complete stop and depressing the brake pedal. Two unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a faulty torque converter. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V427000 (Power Train) and 18V390000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Unknown or Other
Filed Apr 5, 2024TX

Our 2017 Ford Edge recently started a rattle noise when we start the engine. The noise goes away when we start driving and comes back again when we stop in a signal or take turns…mechanic told us they think it's a broken flexplate and they gave me an estimate of $1500 to fix that issue…[After] reading a few other forum articles regarding this issue what I found out it is a very common issue for Ford, which is almost always a manufacturing fault.”

Engine
Filed Apr 4, 2024WI

I got got the classic Cyl#2 misfire a month after buy it from a local Ford dealer, threw money at it coils wiring harness plugs, took it back to them and they told me it needs a new engine. The engine has coolant leaking into cyl #2 causing the code. The dealership suggested I Trade the edge in for another one, yeah just got stuck with a $19,000 loan for this one I need another $19,000 on top? I already pay $381 a month that would double my monthly bill. so my choices are slim to none. I don't want a boat anchor or a paper weight I have to get a loan to replace the engine for $6,200, To my understanding there are more than 750,000 vehicle affected by the flawed engine design. They knew about the flaw 2019 and redesigned the engine at least 3 more times. There are attached TSBs from Ford.

Engine
Filed Apr 2, 202475,108 milesCA

The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 60 MPH, and the coolant warning light illuminated. The vehicle was taken to the wife's place of employment and coolant was added to the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed. The vehicle was then taken to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 75,108.

Engine and Engine Cooling
Filed Mar 29, 2024116,000 milesFL

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine experienced a misfire. The contact stated that the coolant was leaking into cylinder #3. There was white smoke coming from the exhaust. Additionally, there was an abnormal slushing noise coming from the dashboard. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 116,000.

Engine and Engine Cooling
Filed Mar 28, 202464,000 milesKS

The contact owns a 2017 Ford Edge. The contact stated that while driving at undisclosed speeds, coolant was leaking into cylinder number two and the vehicle misfired. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 64,000.

Engine
Filed Mar 21, 2024OH

Coolant is getting into the cylinder 1. There is a TSB for the issue 19-2208 which Ford does not seem to be concerned with and engines are needing replaced at an early age just out of the 60,000 warranty.

Engine
Filed Mar 20, 2024FL

I have already filed a report on my 2017 Ford Edge, I wanted to add this statement Ford made. Recall Programs A recall is conducted to remedy a Safety, Compliance, or Emissions concern. Recalls are Vehicle Identification Number (VIN)-specific programs. There are no expiration dates on Safety Recalls or Safety Compliance Recalls. Also, there are generally no expiration dates on Emission Recalls or Emission Compliance Recalls. Reasons for holding Ford Motor Company accountable. Thank you.

Power Train
Filed Mar 20, 2024IA

We have a 2017 ford edge. Ford has a recall of flexplate on June 23. I called the dealership that sold us the car. I was told not to do anything unless it acts up. At 127,000 miles, it happened. It was rattling and would die at idle speed. Ford won't cover it because car has miles over. My concern is that I called the dealership and they told us not to do anything. We would on a slanted off ramp when it happened. It would die when we put it in park so we had to shift it to neutral when sitting. Could have been very dangerous because there was a lot of cars behind us.

Service Brakes
Filed Mar 20, 2024MN

My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.

Engine
Filed Mar 19, 2024FL

The component that has failed is the engine. It is available upon request to be inspected. I believe the safety issue lies in that the motor overheats and is possibly a fire risk. I have had my car engine inspected by an ASE mechanic and confirmed engine block needs replaced. The car was determined to have an issue by engine check light. Needed to constantly replace Coolant, was found to be leaking into cylinders. According to report from ASE mechanic, date of issue on report June 09, 2022 2015-2018 FORD EDGE, FORD FUSION and MKC listed on TSB. ISSUE SUMMARY, Some 2015-2018 EDGE and 2017-2019 FUSION/MKZ/ESCAPE/MKC vehicles equipped with a 2.0 l EcoBoost engine may exhibit low coolant level, white exhaust smoke, runs rough. DTC {codes} include P0300, P0301-P0304,P0316,P0217, P1285 and or P1299 stored in control module. To correct condition follow service procedure to replace the long block engine assembly.

Engine
Filed Mar 18, 2024OH

I have a 2017 Ford Edge 2.0L Eco Boost Engine and it has 71,559.8 miles on it. It has started to burn Coolant in cylinder 1, has white smoke coming out of exhaust, runs ruff and idles ruff and my engine light is on since this has started. It all started last week driving to work.

Engine and Engine Cooling
Filed Mar 15, 202490,000 milesKY

The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the RPM decreased without warning. The contact was able to pull to the side of the road. The contact opened the hood and noticed that the coolant level significantly low and water had entered the oil gasket. The contact stated that the engine had misfired. The coolant temperature warning light was illuminated. The vehicle was driven to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Engine
Filed Mar 12, 2024IN

I have coolant entering in to one of the cylinders. This is a design flaw by ford. Now my veichle is not starting because it seased up and sitting in a repair shop and need a engine swap with a cost of $8.000

Engine and Engine Cooling
Filed Mar 4, 202479,000 milesWV

The contact owns a 2017 Ford Edge. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the contact became aware of a coolant odor inside the cabin of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 79,000.

Engine
Filed Mar 4, 2024FL

The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

Engine
Filed Mar 4, 2024AZ

Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling
Filed Mar 4, 202482,000 milesOH

The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, there was a hesitation in acceleration while depressing the accelerator pedal. Days later, the check engine warning illuminated. The vehicle was driven to a local dealer where it was diagnosed that engine coolant had leaked into the engine, causing the engine to need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

Engine
Filed Feb 24, 2024GA

After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!

Engine and Engine Cooling
Filed Feb 23, 2024108,000 milesKY

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion in the engine had caused engine damage. The dealer informed the contact that it was a common failure and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

Engine
Filed Feb 21, 2024TN

The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.

Engine
Filed Feb 21, 202477,000 milesCA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the cylinder and that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was out of warranty and that there was no active recall on the VIN regarding the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 77,000.

Engine and Engine Cooling
Filed Feb 20, 2024124,000 milesIN

The contact owns a 2017 Ford Edge. The contact stated that while performing the weekly inspection of the vehicle, he noticed that that coolant level was low. The contact added coolant to the vehicle. The contact stated that while starting the vehicle, the vehicle hesitated to start. The contact noticed that the coolant level was low. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Numbers: 19-2208 and 22-2229. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 124,000.

Engine
Filed Feb 19, 2024FL

Check engine light comes back on after several return trips to repair shop and several thousand dollars in repair cost. Issue is misfires. Plugs and coils have been replaced several times, as well as starter sensor but the problem persists. I understand this is an ongoing issue with countless 2017 Ford Edge owners. Not only is it costly, but the main issue is with safety as the engine may lose power while in transit, risking a hazardous situation for the occupants of the vehicle as well as other vehicles on the road. Just last week I brought the vehicle for yet another cylinder 1 misfire, to a different shop. It cost me $585 to repair. Two days ago the same cylinder started misfiring. Bringing it back to the shop yet again.

Wheels
Filed Feb 18, 2024MO

Today, during a routine tire replacement (4 tires) due to tire wear, I was told by Big Box service facility that the lug nuts on my vehicle all were swollen and they could not address as they had no parts. I consider this an unsafe condition that I have been put in. My next step is to take it to the dealer. I will keep you posted!

Wheels
Filed Feb 17, 2024OH

I took my 2017 Ford Edge to a Ford Dealer to get an oil change and tires rotating on he rear of the vehicle; however, they told me that the lug nuts on both rear wheels have the two piece lug nuts that Ford put on several of their vehicles that have swollen and delaminated rendering the vehicle’s lug wrench and their wrench useless. So needless to say, they were not able to fulfill the works service I pad for that included the oil change, fluid check and tire rotation. So in the event I get a flat tire, or when I decide to get new tires, I'm going to have to a Ford dealer and pay a premium for tires (I just had the front tires done 2 weeks agao and got Goodyear ties for $161 each, whereas Ford quoted me almost $260 per for the same tire). And they said they'd also have the charge me to drill, use a cutting torch and something else to get the lug nut off without damaging the wheel stud; they didn't give me a cost estimate on that, but going to assume it's between $50-100. So instead of paying $320 for 2 reach tires like i did 2 weeks, I'd be looking at between $570 - $620 for 2 rear tires because Ford decided to use some cheap lug not that they know are defective, but continue to use them?? I thought the nhtsa was supposed to help consumers and not allow companies to continue taking advantage of consumers. However, I also submitted something to you about 6-9 months ago on this same vehicle. Ford has a 2.0 Ecoboost Engine in many vehicles and thousands if not hundreds of thousa

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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