2016 Ford Edge complaints

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion in the cylinders. The mechanic determined that the engine needed to be replaced. The vehicle was then taken to the dealer, where it was also determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 61,000.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipe. The contact stated that the vehicle was vibrating and was idling roughly. The contact stated that the check engine warning was illuminated. Additionally, the contact stated that the coolant reservoir was refilled weekly. The contact had not taken the vehicle to a local dealer however, the dealer was contacted and informed the contact that the failure was probably caused due to coolant leaking into the engine block and that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-23246 - Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL (Engine and Engine Cooling). The contact stated that the vehicle was no longer able to be driven and would not start. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

Rear window suddenly shattered while driving . No other vehicles around . Entire windshield shattered and pieces are now falling into back hatch area . There were no passengers with me at the time . This renders the car not safe to drive . I was pulling into my driveway but had I been out on the highway (In January) this would soon become an issue of exposure to below freezing temperatures. Ford claims they have never heard of this when I’m finding other reports of this happening online . Dealership is saying it’s replaced at all my cost also ? Seems like a manufacturing fault ? There is a FSA # [XXX] that Canadian owners have listed. My car originally was sold in North Dakota. Currently I’m in Nebraska . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that the vehicle failed to start up after several attempts after refueling. Once the vehicle was started, the vehicle sometimes hesitated and occasionally stalled while driving at various speeds. The contact stated that the failure persisted and intermittently stalled during normal driving with the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that Evaporative Emission Control System (EVAP) solenoid valve was defective. The manufacturer was notified of the failure and provided the contact a case number. The contact was then referred to the NHTSA Hotline for additional assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

There is a continuous cylinder 1 misfire and rough idle at start. Have replaced spark plugs, replaced valve cover gasket and spark plug tube seals and coolant continue to drain quickly with cylinder 1 misfire check engine light popping up every week.

Coolant leaked onto the cylinders of the engine causing engine failure. This has been confirmed from Ken Stoepel Ford service center and is a known issue. Vehicle check engine light came on and at the same time the vehicle started running rough which is when I took it to the dealership to be diagnosed. It’s a safety concern because this can cause overheating and a fire. On top of that the known defect has ruined my engine. This has been an ongoing issue for the ecoboost engine for many people but has yet to be recalled. Vehicle has not been driven since being diagnosed.

Overheat/Power loss indication on 2016 Ford Edge with Ecoboost 2.0 resulting coolant leakage into #2 cylinder verified by dealer (failure per TSB [XXX]). Prior TSBs [XXX] have been issued for same problem, but Ford did not assign our VIN to those bulletins. Problem should have been identified when vehicle was under warranty if TSB application were complete. We had P302 code (cylinder 2 misfire), so plugs/coils were replaced. 3 days later ([XXX]) we were traveling home from dinner (approx. 35 MPH, about 3 miles from home) and got a "Overheat" indicator with an indicator stating something similar to "Engine Loss of Power" light. Parked car at home, topped off coolant the next morning and had white smoke from the exhaust upon start-up. Vehicle towed to Ford dealer (01/09/24)...vehicle had not been driven, awaiting dealer availability for diagnosis. Relevant Ford dealer notes on Repair Order are as follows: "PRESSURIZE COOLING SYSTEM AND LEFT OVERNIGHT, FOUND IN A.M. LOSS OF MOST OF PRESSURE. CHECK HISTORY FAULT CODES, FOUND P0302, P0217. REMOVE CYL 2 SPARKPLUG AND CHECK WITH BORESCOPE. FOUND EVIDENCE OF MINOR COOLANT INTRUSION, CLEAN PISTON AND SHINY SLIGHTLY WET. FAILED ENGINE TSB [XXX]. NEED REPLACE LONG BLOCK." There are multiple reports of engine fires and other issues resulting from this condition [XXX] ). This is my mother-in-law's vehicle and I'm advocating for her. I contacted Ford Customer Care, said that they couldn't do anything to help due to family not meeting stand

As identified by my VIN number, I have a 2016 Ecoboost Ford Edge. Since 2022 I've been dealing with a failing engine from constant leaking of coolant fluids into the internals of the engine. This leaking of coolant is causing excessive white smoke to push out of my vehicles exhaust system. I'm constantly putting additional coolant into the reserva. I've been periodically stranded stranded on the side of the roadway from the engine overheating. Until I discovered that there is a known issue with this vehicle, I have spend hundreds of dollar on repairs based on the check engine light codes. Then on Jun 17th, 2024 I took my vehicle to a Ford service center and after paying over three hundred dollars for an diagnostics test I was told I need a new engine.

The vehicle had repeated failures of the electrical steering system. While driving, the failure occurred making it nearly impossible to steer. On certain occasions, the car stalled. If turned off, the error might clear, work for some time, then fail again. One morning, it came up with the failure codes before starting (16 degrees) even after working the night before. Then work later in afternoon after temperature had warmed up.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the vehicle was running rough with white smoke coming from the exhaust system. The contact stated that the check engine warning light was illuminated. The vehicle was driven to an Auto Parts store and diagnosed using a handheld scanner and it was determined that there was a coolant leak into cylinder #2. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact researched online related the failure to Technical Service Bulletin Number: 19-2346 Coolant Intrusion into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 84,000.

The contacts own a 2016 Ford Edge. The contact stated that while reversing out of the garage, the contact attempted to turn the steering wheel, but the steering wheel failed to turn. The check engine warning light illuminated and stated that the "Hill Start Assist Not Available”, Steering Assist Fault Service Required, Service Advance-trac" message was displayed. The vehicle was towed to the Auto Service Center and was not repaired due to parts not being available. The vehicle was not included in NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was towed to the dealer, where it was diagnosed and determined that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Manufacturer Communication Number: 19-2346. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 20,300.

Coolant is leaking into the engine cylinders and burning through coolant rapidly. The exact issue that is referenced in recall 20V469000. My vehicle is currently not eligible for this recall, based on a VIN search on Ford.com and from speaking to a Ford customer service rep. It's my understanding that this problem can lead to engine failure or fire which is a significant risk to me and my family. No warning lamps or messages came on at any point. I only realized that the coolant tank was completely empty once I noticed that my heater was blowing cold air and did some internet research. My local Ford Dealer (DeNooyer Ford, Vicksburg, MI) has inspected and diagnosed, confirming that this is indeed the problem and that the vehicle requires a long block engine replacement. The quote for replacement starts at $8,000. If further inspection is needed from NHTSA, the vehicle will be available until I am able to replace the engine or sell.

My 2016 Ford Edge with 86k miles encountered a well-known EcoBoost engine problem (TSB 22-2229) where there was coolant intrusion into the cylinder causing a rough start and codes P0302 (cylinder #2 misfire) and P1316 (misfire in first 1000 RPM). My understanding is that this problem can potentially lead to an engine fire. The dealership I bought the Edge from replaced the engine block at my expense, not because the block itself was damaged, but because the newer block doesn't cause the head gasket failure or leakage between the coolant system and the cylinders. I requested a buyback from Ford but it was denied with no explanation given other than the list of general criteria for denial. It would appear based on those general criteria that it was probably denied because the vehicle is out of warranty, I encountered problem after warranty expiration/18k miles, and only one repair job (replacing the engine) appears to have repaired it. But it is clearly a defective engine - only question is how long Ford has known about it. I requested just a refund of the repair cost (engine replacement), but that was also denied. Ford customer care said they would give me an extended warranty as a "goodwill gesture" but this does not cover the sunk cost of the engine replacement and they could not promise me it would cover this same problem if it occurred again.

Blown head gasket due to a engine defect in the 2015-2018 ford edges which can and has cause a car fire as coolant can enter cylinders and ignite, for has corrected this problem in newer models but has not informed or corrected this problems in these years

Ford Edge coolant leak causing engine failure

The contact's sister owns a 2016 Ford Edge. The contact stated while her sister was driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #3. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

Automobile overheats due to the loss of antifreeze coolant into the engine piston cylinder. This is a known 2016 Ecoboost engine problem where a crack develops in the engine block and the coolant leaks/intrudes into the piston cylinder. Sudden loss of power at any speeds when the engine overheats. Repair for this problem requires an engine replacement with a newer, redesigned version of the engine block.

My 2016 Ford Edge equipped with a 2.0L EcoBoost engine had coolant leak into the engine cylinders and my check engine light came on. Upon contacting Ford, they said it happens and I should be fine to take a 1,046-mile road trip to Colorado and back home. I then had my hometown mechanic look at the problem and he said I had a P0304 problem and that I need to stop driving the car immediately. He printed off the Technical Service Bulletin dated 06/26/2019. He said if I drove it, it would overheat and potentially catch fire. I immediately drove it to the Ford dealership I purchased this car from and after checking they said I needed a new engine, and I would pay approximately $4,700.00 right before the holidays. I rented a car for my trip and when I returned, I called the dealership on 11/14/23 and told them to put the new engine in as I can't afford this expense or another vehicle. The bill amounted to $5,955.80 and the difference the dealership said they would bill to Ford, and they would get reimbursed, but I had to pay $4,700.00. This was not on my radar, budget or understanding as the defect was known since 2019 and I had this car in to my Ford dealership for maintenance many times after this and not one word was mentioned about this faulty engine design. I am single mother with no child support. Shame on Ford!

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, the brake pedal depressed to the floorboard, and the vehicle failed to stop as intended. The contact pumped the brake pedal before the vehicle came to a stop. The low brake fluid warning light was illuminated. The vehicle was taken to the dealer, who determined that the front passenger’s side brake hose was leaking brake fluid. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 86,000.

The contact owns a 2016 Ford Edge. The contact stated that the Evaporative Emission Control (EVAP) system was previously replaced. The contact stated that a month later, the check engine warning light illuminated. The contact stated while driving at various speeds, the vehicle was shuddering abnormally. The contact stated that the failure also occurred while coming to a complete stop. Additionally, there was white smoke coming out of the exhaust pipe. The contact stated that the check engine warning light had been illuminating intermittently. The contact's father and husband reset the check engine warning light several times, performed several inspections and tests, and replaced the fuel filters and air filters; however, the failure persisted. A certified Ford independent mechanic inspected the vehicle and determined that there was coolant intrusion in cylinder #2. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The contact drove to the residence. The vehicle was taken to the dealer the following day to be diagnosed. The dealer diagnosed that there was coolant intrusion in the cylinders, and that cylinder #1 was misfiring. The dealer determined that the engine long block needed to be replaced. The dealer sent a diagnostic report to the warranty company; however, the warranty company declined to cover the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

I own a 2016 Ford Edge SEL AWD Ecoboost with all of the symptoms of the TSB that Ford released on June 9, 2022 (2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL). I brought it for service at Palm Springs Ford in September and received a very large estimate (approx $13,000) to replace the engine, motor and transmission mounts, etc. This is not something that I had expected nor can afford at this time. I see no recall available for this issue. The vehicle is seven (7) years old with 75,932.4 miles and I cannot imagine that coolant leaks and engine failures are a normal feature for a car of this age and with this mileage. I planned to drive this car for several more years and I am disappointed in Ford’s lack of quality control/assurance.

I went to have tires rotated and an alignment done to the 2016 Edge. The mechanic came in and told me we had a problem with the lug nuts have enlarged and they could not get them off and when they would get them off they would be damaged and not be able to put the back on the car. They had to force the tool on the lug nuts to get them off. Some of them the caps were loose when they got them off too. I had to spend 68.00 to get new lugs so i could get out of the place. They showed me and they were severely out of shape and were not safe. I am a widow who takes car of father and if we would have had problems on the road i would not of been able to change the tire. Something needs to be done about this. I checked the ford website and see manny people have complained over the same issue. So let me know what you plan to do about this dangerous issue!

I had my vehicle serviced (oil change, tire rotation, fluid levels topped off) before we took a trip to Florida from Massachusetts. On the way home from the trip we experienced no heat in our vehicle so we had the vehicle checked out thinking maybe the thermostat needed replacing. Instead the repair shop found the coolant level down by over 1 gallon. They performed a pressure check for leaks and found none. They informed me that there was a for the 2016 Ford Edge. We found an article on line that stated TSB [XXX] superseded TSB [XXX]. I then went to my Ford Dealer to explain the issue that we experienced the issues associated with that TSB and they informed me that my vehicle had no recalls. Ford informed me that it depended on build dates which seems odd when the issue covers several years of this make and model how can it come down to a single date. We got no warning lights lights just the white smoke from the exhaust as well as the loss of a lot of coolant. Looking for direction on how to proceed, I feel this should be covered by Ford because of the numerous issues reported as well as low mileage for the 7 year old vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated while driving at 60 MPH, the steering wheel became firm. Additionally, the temperature gauge was rising. The contact pulled to the side of the road and waited for the vehicle to cool down before taking the vehicle to an independent mechanic to be diagnosed. No warning light was illuminated. The contact was informed that the failure was due to coolant intrusion into the engine. The manufacturer was made aware of the failure and stated that the VIN was not under recall. The failure mileage was approximately 108,000.

The contact owns a 2016 Ford Edge. The contact stated that while attempting to start the vehicle, the vehicle vibrated and hesitated with an engine misfire. The check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that a misfire had occurred in cylinder #3. Due to the design of the engine, the contact was informed that the engine needed to be replaced. The engine was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 105,726.

Coolant intrusion into engine causing sudden loss of power and overheating. Almost caused an accident, required tow services. Confirmed that this is a known manufacturer issue with the Ford ecoboost, but no remedy but to pay out of pocket for another potentially faulty engine.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard as the brake fluid warning light would appear on the instrument panel. The vehicle was taken to two independent mechanics where the brake master cylinder, brake calipers, brake booster, and ABS system were all replaced; however, the failure returned soon after each repair. The vehicle was then taken to a dealer where the vehicle was serviced under NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulics); however, the repair failed to correct the brake issue. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 136,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, the vehicle lost motive power and would not properly accelerate. Additionally, there was white smoke coming from the exhaust system with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that cylinder #3 was faulty, and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but not assistance was provided. The failure mileage was 108,000.

My vehicle began to have a very low idle when first starting it. Within a week or so the check engine light came on. The day after the light came on, my vehicle almost didn't start up and so I took it to the dealership. I was told that my engine was no longer good due to coolant intrusion into the cylinder and that my car needed a new engine at less than 70,000 miles. My vehicle has been serviced and maintained by Ford since it was new. Ford agreed to pay for 40% of the total cost ($7,615).

Vehicle is suffering from the known Ford 2.0 EcoBoost Engineering defect "coolant intrusion". Vehicle has 76K miles and because it is out of warranty period, requires a total engine replacement at the cost of over $8000. At this time Ford Customer Care is not willing to offer Customer Satisfaction programs to assist or recall (even though they did recall the 1.5 EcoBoost). Ford has lost a loyal customer as I no longer can justify brand loyalty (father and grandfather both worked for Ford) because of lack of confidence in their Engineering and Quality.

Head gasket failed leading to coolant leaking into the head causing over heating and cracking the head.engine had to be replaced

Brakes failed and car rolled forward while stopped at a traffic light because of right rear brake line failure. This is the THIRD brake line failure on this vehicle. The first two were left and right front hoses, which ended up being subject of a recall, but only after I had mine fail and repaired. To this date, Ford has refused to reimburse me for those repairs.

On, or around, August 10th, I was driving my 2016 Ford Edge on the freeway, when my car started to stutter. I was not sure if the car would stall in rush hour traffic. The check engine light came on. After that, the car was difficult to start and ran roughly for several minutes. I also noticed that the car had started to use a lot of anti-freeze/coolant. I had the car diagnosed by an independent mechanic and found that the coolant was leaking into an engine cylinder. After researching the matter, it appears that this is a fairly common occurrence with the Ford Edge. There have been recalls for this problem, but my vin number is not one listed on the recall, although it is in the same year and the same problem. I am seeking help in getting this manufacturing failure resolved. I am not currently driving the vehicle, at the problem was getting worse. The vehicle is available for inspection.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the engine ran slowly, and then ran as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine cylinder, and that the long block, the drive belt idler, the 2 ball joints pinch bolts, 4 Turbo starts, two coolants, 6 ignition coils, the tread locker, the thermostat gasket, the flex plate, the coolant outlet O-Ring, and 4 intake manifold gaskets needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Edge. The contact stated that while making a left turn, the steering wheel did not function properly. The contact noticed that he had to over-rotate the steering wheel for the vehicle to turn as needed. The adaptive steering fault warning light was illuminated. The vehicle was taken to a dealer. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 54,661.

Due to a design flaw coolant could get into piston cylinders. this caused those cylinders to misfire and the engine to run rough and not have the power that it should have. we had to replace the engine at our cost, $7000.00

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was running unusually rough with white smoke coming from the exhaust pipe. The contact stated that when he started the vehicle the engine sounded rough. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with coolant leak in the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, her husband noticed that the brake pedal felt spongy. The brake pedal also extended to the floorboard whenever it was depressed. The vehicle was later taken to an independent mechanic who determined that the rear passenger’s side brake fluid line had ruptured causing brake fluid to leak from the vehicle. The independent mechanic performed a temporary fix to the brake line and the contact was advised to call the local dealer for assistance. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 49,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle began to rumble and vibrate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into the engine had damaged the short block, and the short block needed to be replaced. The vehicle was then taken to the dealer, who confirmed the diagnostic results. The vehicle was not repaired. After investigating the failure, the contact related it to TSB: 22-2229. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.

I'm experiencing rough engine idle at stop lights or parked, in in gear (under load). At engine start, I am experiencing white smoke from exhaust, some engine mis-fires and low coolant. I started to look up similar experiences and it seems that it is a know issue by Ford, in which coolant is leaking into engine. I have engine power latency from full stop, low fuel economy and steady engine clicking noise/rattle.

The issue is with the 2.0 Eco Boast Engine on a 2016 Ford Edge with 50,000 miles on it. White smoke was coming from both tailpipes. Engine light come on and then a warning light came on that car was switching to low power mode to prevent overheating. This happened while driving to doctor. I was able to make it home safely and immediately called the dealer and slowly drove the car to dealer. They informed me that I needed a new engine and coolant was leaking into the engine, causing this issue. The car has been at dealer for over a week while waiting for a new engine and parts. We are repairing the engine. Invoice for this work won't be available until next week but cost is around $8,000.00. No help from Ford per several telephone conversations with them. Dealer did contact Ford on our behalf and Ford is offering no assistance. After doing research on line regarding this issue, I discovered that this is a very common problem with this engine and Ford knew about the issue and continued to put these engines into cars. Some cars have even caught fire due to this engine issue. There is a class action lawsuit pending in CA for this very same reason.

Rattling noise under hood with vibration that occurs when starting vehicle. Check engine light on. Dealership states "this is a know Coolant intrusion issue in 2.0L Ecoboost engines and the whole engine needs to be replaced." Was told I could still drive it even though "it will drive rough." Articles regarding this issue state further engine damage can occur if driven and in severe cases fire. This is a safety issue caused by faulty manufacturing and should be resolved.

The flexplate failed and the vehicle was not drivable. We were told if this had happened while on the road it would have stalled the vehicle and could have caused an accident. This is an issue that Ford is well aware of but only goes half way in trying to fix. Ford will cover the cost to replace the flexplate but only if it has failed and the vehicle is under 100k miles. If the vehicle is over that but under 120k they will cover 50% of the cost. We received a notice and had the vehicle inspected, at the time it was under 100k miles and they found no issue with it. Now it's just over 121K and the flexplate fails. We were told even if it's one mile over 120k miles they are not responsible for it. Now we have learned the failed flexplate has damaged the torque convertor and the transmission fluid pump and those will also have to be replaced. If the flexplate is not replaced just as Ford recommends it can fail again sooner than later. This seems a serious engineering and safety flaw, especially on a vehicle that is not even 7 years old.

I own a 2016 Ford Edge Titanium eco-boost. Needless to say I paid a pretty penny for it. I have had it to the Ford Dealer 3 times for recalls. There is only 68,500 miles on it. Took it in to a quick lube to get an oil change they checked the transmission fluid and said it was black and needed to be changed. (no extended warranty, it was way to expensive). I called my local mechanic to make sure that was all it needed. He isn't equiped to check the transmission. Told me to contact Ford. Ford service told me it would be $140.00 just to look at it and then what ever it costs for repairs after the diagnostic. I don't understand why the transmission fluid is black and why with so few miles on it the trans is screwed up. And Ford makes sure you have to take it back to them to get it repaired and charge an outrageous amount. Symptoms are:. It won't accelerate, doesn't shift into gear, slips out of gear. I feel this a manufacture default and Ford should take care of it.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was idling at a stop, the contact heard a rattling sound coming from under the hood. Additionally, the contact stated that while shifting gear, there was a delay while shifting into the intended gear. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the flex plate had cracked, and the torque converter failed and needed to be replaced. Initially, the contact stated that the vehicle was previously taken to the dealer after receiving notification of Customer Satisfaction Program: 22N12. The contact was informed by the dealer that he was responsible for the repair cost. The contact stated that he was then informed by the dealer that previously there was no replacement or repair that was needed at the time. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that due to the mileage; the cost would be out of pocket. The manufacturer confirmed that the mileage was 1,000 miles over the warranty. The failure mileage was approximately 121,000.

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g this same issue. They also repaired my brakes. Jones Kia twice within a 2 month span. And the brake light came on and stayed on. If you need more details ols contact me.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The vehicle was taken to the dealer to be diagnosed. The contact was notified of coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and covered a portion of the cost of the engine replacement. The failure mileage was approximately 79,791.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring an engine replacement. The vehicle was then taken to the dealer, who confirmed the diagnosis in relation to Technical Service Bulletin: 22-2229. The vehicle was repaired. The manufacturer was notified of the failure but declined to cover the repair under warranty. The failure mileage was 90,000.