IT BEGAN WITH THE DRIVER SIDE, THE BRAKE LINE STARTED LEAKING AND THE BRAKE PEDAL NEEDED TO BE PUSHED TO THE FLOOR TO INITIATE ANY FORM OF BRAKING ON THE CAR. THE CAR WAS JUST SERVICED, SO IT WAS THOUGHT THAT THE DEALER MESSED SOMETHING UP WHEN FIXING THE CAR. THEN, ONCE IT WAS FIXED 3 MONTHS LATER IT HAPPENED AGAIN, THIS TIME THE LEAKAGE WAS ON THE PASSENGER SIDE OF THE CAR. ONCE AGAIN THE BRAKES NEED TO BE PRESSED TO THE FLOOR TO WORK AND FLUID WAS LEAKING ALL OVER. TOOK IT TO THE DEALER AGAIN TO BE FIXED. THEY SAID IT NEEDED TO BE PAID FOR SINCE BUMPER TO BUMPER WAS ONLY COVERED FOR 36,000 MILES. BOTH TIMES THE BRAKE LINES STARTED TO LEAK (WE WERE NEVER GIVEN A REASON BY THE DEALER HOW IT OCCURED) WHILE THE CAR WAS PARKED AND WHEN STARTING THE CAR, THE BRAKE NEEDED TO BE PUSHED DOWN ALL THE WAY TO START THE CAR AND THERE WERE WARNING LIGHTS THAT THE BRAKE FLUID WAS LOW (DUE TO THE LEAKAGE). THERE WAS MULTIPLE ATTEMPTS TO CONTACT FORD REGARDING THE ISSUE WITH THE CAR AND THEY SAID SINCE THAT SPECIFIC PART WAS NOT COVERED UNDER THEIR EXTENDED SERVICE PROGRAM THAT WE HAD TO PAY FOR THE REPAIRS. WE THOUGHT THE FIRST TIME (7/15/2019) WAS A FREAK ACCIDENT OR THE MECHANIC MESSED UP WHEN CHANGING THE FLUIDS, BUT THEN THE SAME ISSUE HAPPENED ON THE OTHER SIDE 3 MONTHS LATER (10/14/2019) AND THAT SHOULD NOT BE A COINCIDENCE.
2016 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO BILL MARSH FORD (408 W MILE RD, KALKASKA, MI 49646, (231) 258-9192) WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE FUEL LINE AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FUEL ODOR RETURNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,980.
HAVE A 2016 FORD EDGE AT ABOUT 64,00 MILES MY CHECK ENGINE LIGHT KEPT COMING ON AND OFF, CAR WAS ALSO SPUTTERING WHEN I STARTED IT AND SOUNDS LIKE IT WILL STALL. I KEEP HAVING TO REFILL COOLANT. TOOK IT TO 3 DIFFERENT DEALERS WHO ALL SAID A CODE OF P0302 THEY ALL TOLD ME IT WAS A MANUFACTURE DEFECT OF THE COOLANT PART NOT BEING FLUSH ON THE ENGINE. I FILED A COMPLAINT THROUGH FORD WHO HAS DONE NOTHING FOR ME BECAUSE I'M OUT OF THE MANUFACTURING WARRANTY. THE SERVICE MANAGER INFORMED ME SEVERAL CARS ALL HAVING THE SAME ISSUE BUT UNDER MILEAGE FOR WARRANTY. CAR ISN'T EVEN PAID OFF AND FEEL LIKE I WAS SOLD A LEMON, NOW I NEED A NEW ENGINE AND CAN'T AFFORD ONE! WISH FORD WOULD TAKE BETTER CARE OF THEIR CUSTOMERS!!! MY ENGINE COULD BLOW!!!!!I CAN'T EVEN GET MY CAR SERVICED UNTIL DECEMBER 30TH BECAUSE DEALERSHIP HAS SO MANY CARS WITH THE SAME PROBLEM. I HAVE CONTACTED A LEMON LAW LAWYER IN THE HOPES THEY CAN DO SOMETHING FOR ME.
SUNROOF HAS CRACKED WITHOUT BEING HIT. TWO SPOTS IN DIFFERENT LOCATIONS ON THE FRONT HALF OF THE SUNROOF HAS WAVY CRACKS. THE CAR HAS 18,310 MILES ON IT. FORD KNOW ABOUT THIS AND CAN GIVE A [XXX] LESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING AT APPROXIMATELY 25 MPH NEAR MY HOME, I HEARD A LOUD NOISE ON THE ROOF OF THE VEHICLE. I PULLED OVER TO SEE IF SOMETHING STRUCK THE ROOF. NOTHING ON THE GROUND AT ALL. WHEN I GOT HOME, I GOT ON A LADDER TO INSPECT THE ROOF. THE REAR GLASS PANEL WAS CRACKED ALL OVER. MY INSURER STATED IT WAS STRUCK BY A FOREIGN OBJECT. I WENT ONLINE TO CARGURU AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE ROOF GLASS (PANORAMIC ROOF). THEY ALL CRACKED WITHOUT BEING STRUCK BY ANY FOREIGN OBJECT. THERE IS ALSO A CLASS ACTION LAWSUIT AGAINST FORD FOR NOT ISSUING A RECALL. THE PANELS ARE MADE OF LAMINATED GLASS, WHICH, ACCORDING TO FORD, MAKES THE GLASS MUCH MORE SUSCEPTIBLE TO BREAK. FORD NOW ONLY MAKES TEMPERED GLASS ROOF PANELS, WHICH ARE STRONGER. THIS, TO ME, IS AN ADMISSION OF KNOWLEDGE OF THE PROBLEM WITHOUT ISSUING A RECALL, AND COULD HAVE CAUSED SERIOUS INJURY. MY AUTO INSURANCE HAS THE CLAIM BUT IS GIVING ME A HARD TIME DUE TO THE DEFECTIVE MATERIAL.
MY CAR HAS STARTED TO SHAKE VERY BADLY, AT LIGHTS, STOP, START, ALL TIMES. COOLANT IS LEAKING INTO THE CYLINDER HEAD CAUSING IT TO MISFIRE CONSTANTLY AND CAUSING THE SHAKES. THIS WAS REPAIRED ONCE ALREADY IN 2017, BUT THE REPAIR HAS FAILED AND IS HAPPENING AGAIN. FORD SAYS I NEED A NEW ENGINE BUT I'M OUTSIDE MY WARRANTY AND THEY ARE NOT WILLING TO COVER THE FULL REPAIR. THEY HAVE A TSB 19-2208 THAT HAS BEEN UPDATED IN JUNE OF 2019 TO CHANGE THE REPAIR FOR CYLINDER REPLACEMENT TO ENGINE REPLACEMENT. THIS ISSUE CAN CAUSE THE CAR TO OVERHEAD AND STALL IF NOT CAUGHT RIGHT AWAY.
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. IN ADDITION, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED MESSAGE WAS DISPLAYED. THE CONTACT CALLED DON HINDS FORD INC (12610 FORD DR, FISHERS, IN 46038, (317) 849-9000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-24406514K1H6S2. THE FAILURE MILEAGE WAS 80,000.
I NOTICED A LARGE CRACK IN MY 2016 FORD EDGE SPORT SUN ROOF. I GOOGLED THIS ISSUE AND NOTICED THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. THE DEALER TOLD ME THAT THIS WOULD NOT BE COVERED AND THAT I COULD CALL FORD DIRECTLY. I CALLED FORD AND THEY MENTIONED THEY HAVE NEVER HEARD OF THIS ISSUE. I FIND THIS HARD TO BELIEVE. I AM NOT SURE WHEN IT EXACTLY HAPPENED. SOMETIME BETWEEN SUNDAY, SEPTEMBER 22ND AND MONDAY, SEPTEMBER 23RD
RIGHT FRONT BRAKE LINE FAILED RESULTING IN REDUCED BRAKING AND THE PEDAL GOING TO THE FLOOR
SHORTLY AFTER BUYING (42,353 MILES) THIS FORD EDGE, PANORAMIC SUNROOF DEVELOPED CRACKS WHILE JUST SITTING IN THE DRIVEWAY. I HAD TO REPLACE IT ($802) BY SAFELITE BEFORE IT COMPLETED BRAKES AND FALLS ON TOP OF EITHER ME OR MY WIFE. I HAVE READ THAT THIS IS A COMMON PROBLEM FOR THIS TYPE OF VEHICLE. DID NOT KNOW THIS PRIOR TO BUY. MY WIFE IS IN CONSTANT FEAR IT MIGHT HAPPEN AGAIN AND THAT GLASS WILL FALL ON HER.
THE STATIONARY PART OF MY VISTA GLASS SUNROOF CRACKED. THERE IS NO SIGN OF IMPACT AND IT LOOKS LIKE A STRESS CRACK. FORD IS NOT WILLING TO REPLACE IT BECAUSE I AM 1 MONTH OUTSIDE THE 3 YR WARRANTY WINDOW. I LOOKED ONLINE AND I SEE THAT THERE ARE MANY OTHERS WITH THIS SAME CRACKING ISSUE.
JUST BOUGHT 2016 FORD EDGE TITANIUM W/42,000 MILES. VEHICLE JUST SITTING IN DRIVEWAY. FOUND A WAVY CRACK ON SUNROOF GLASS. ALSO FOUND THERE ARE MANY, MANY OTHER SIMILAR COMPLAINTS WITH NOT MUCH A CONSUMER CAN DO ABOUT IT. IT IS OBVIOUS FROM MY RESEARCH THAT FORD IS WELL AWARE OF THIS PROBLEM ON THERE EDGE MODEL BUT WILL NOT FIX. I AM A VETERAN AND I AM DISABLED. CANNOT AFFORD TO GET THIS FIXED. THE DEALERSHIP HAS LEFT A VERY BAD TASTE IN OUR MOUTHS WITH DECEPTIVE PRACTICES (I HAVE PROOF). DO NOT KNOW WHAT TO DO. FEEL HELPLESS. WISH I NEVER WOULD HAVE GONE TO GWINNETT PLACE FORD IN GEORGIA. WISH SOMEONE COULD DO SOMETHING. JUST BOUGHT IT 3 WEEKS AGO. DO NOT EVEN HAVE THE LICENSE PLATES YET. WENT IN TO PURCHASE ON FOR 16000 TO 18000, NOW I AM AT 25,000 AND COUNTING. MY WIFE IS SO AFRAID OF THE GLASS JUST FALLING DOWN IF WE EVER OPENED IT AGAIN.
CAR SERVICED AND STATED ALL 20 LUG NUTS HAD TO BE REPLACED DUE TO ALUMINIUM CASING COVERING THE BOLT. DEFECTIVE LUG NUTS AND IF MY VEHICLE HAD A FLAT TIRE, I WOULD NOT BE ABLE TO CHANGE THE TIRE DUE TO SWELLING OF THE COVERING. UNABLE TO HAVE TIRES ROTATED? AND CHANGE A FLAT TIRE DUE TO CHEAP BOLTS. ( NOT MADE IN USA) ALSO CALLED TO COMPLAIN TO FORD AND THE REPRESENTATIVE LIVED IN THE PHILIPPIANS. I AM COMPLAINING TO THE COMPANY AND PLACING ON TWITTER AND I AM A TRUMO SUPPORTER.. I WANT SOLID USA BOLTS FOR SAFETY. ALSO I CAN TAKE A PICTURE IF NEEDED. UNSURE OF WHICH MODELS THIS INVOLVES. *** SAFETY HAZARD***
WHEN DRIVING MY 2016 FORD EDGE ON THE STREET OR ON THE HIGHWAY THE CAR HESITATES 2 TAKE OFF I HAVE TO PRESS ON THE GAS REALLY HARD BEFORE IT STARTS TO TAKE OFF IT SHAKES REALLY BAD AND WHEN YOU FIRST START THE CAR IT'S SHAKING AND JERKING WHEN YOU PUT THE CAR IN DRIVE IT HESITATES TO MOVE WITH THIS HEART JERKING MOTION AND SHAKING THEN IDLES DOWN AND THEN THE CAR WILL MOVE BUT IT STILL TAKES SOME FORCE ON THE GAS PEDAL FOR THE CAR TO MOVE ALSO I NOTICED A BURNING SMELL LIKE OIL OR SOMETHING AND A VERY THICK WHITE SMOKE CLOUDING OUT OF THE EXHAUST PIPES THIS PROBLEM STARTED 3 WEEKS AGO AS OF TODAY AUGUST 28TH MY FORD EDGE WILL NOT TURN OVER I'VE TRIED REPLACING THE ALTERNATOR THE SPARK PLUGS IGNITION SWITCH IT WILL NOT TURN OVER THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE LAST FRIDAY THE CHECK ENGINE LIGHT A PICTURE OF A RANCH AND AND A PICTURE OF A TRIANGLE WITH A CAUTION SIGN IN THE MIDDLE HAS CAME ON AND THEN THE CAR WILL NO LONGER START
FRONT DRIVER SIDE BRAKE LINE BURST WHILE DRIVING (APPLYING THE BRAKE DURING A TURN ON A CITY STREET), WITHIN THE LAST 6 MONTHS, CAUSING THE BRAKE PEDAL TO DEPRESS ALL THE WAY TO FLOOR AND MAKING THE VEHICLE EXTREMELY DIFFICULT TO STOP (BY THE TIME I MADE IT HOME IT WAS HARDLY STOPPING AT ALL). FORD REPLACED THE LINE AND SAID IT HAD JUST "WORN OUT" (THOUGH THE CAR WAS JUST OVER 2 YEARS OLD AT THE TIME AND HAD UNDER 24000 MILES). TODAY (08/27/2019) THE OTHER FRONT BRAKE LINE SEEMS TO HAVE BURST (PASSENGER SIDE) AGAIN WHILE DRIVING (AGAIN WHILE APPLYING THE BRAKE THIS TIME AT A STOP LIGHT ON A CITY STREET) AND AGAIN CAUSING THE PEDAL TO GO ALL THE WAY TO THE FLOOR AND MAKING THE CAR EXTREMELY DIFFICULT TO STOP. THIS IS A HAZARDOUS SITUATION AND VERY CONCERNING THAT IT HAS OCCURRED TO BOTH FRONT BRAKE LINES WITHIN THE PAST YEAR, AND ALL WHILE THE CAR IS UNDER 3 YEARS OLD AND UNDER 36,000 MILES. I AM HAVING IT TOWED TO FORD TODAY, AND NO DOUBT THEY WILL SAY THE SAME THING, AND WE WILL STUCK WITH A VEHICLE WAITING FOR ANOTHER BRAKE LINE TO BURST IN THE NEAR FUTURE. FROM I HAVE GATHERED ONLINE THIS IS AN ISSUE OTHERS HAVE FACED (SEE FOLLOWING LINK THAT SEEMS TO INCLUDE NHTSA COMPLAINTS): HTTPS://WWW.CARCOMPLAINTS.COM/FORD/EDGE/2016/BRAKES/SERVICE_BRAKES.SHTML
I NOTICED A SPIDER WEB STYLE CRACK ON THE REAR SUNROOF PANEL, WHILE IT WAS PARKING.
MY 2016 FORD EDGE SPORT WITH 35K MILES HAS AN ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT ON. THIS CAUSED THE WHEEL TO BECOME LOOSE OR COCKED AT AN ANGLE WHILE DRIVING, WHICH IS AN EXTREME SAFETY HAZARD. AFTER RESEARCHING MORE, THERE ARE MANY OTHERS WHO HAVE MENTIONED THE SAME ISSUE. THIS SHOULD BE AN IMMEDIATE SAFETY RECALL AND NOT A TSB.
CAN'T GET THE LIFT GATE TO OPEN
HANDS FREE LIFTGATE IS DANGEROUS. WHILE PUTTING GROCERIES IN BACK AND REARRANGING THINGS I TRIGGERED THE HANDS FREE LIFTGATE. THE GATE DID NOT STOP COMING DOWN WHEN I TRIED TO STOP IT WITH MY HAND AS IT WAS CLOSING. I GOT OUT OF THE WAY AS IT SLAMMED SHUT. THE GATE DOES NOT RESPOND WHEN AN OBJECT IS PUT IN ITS PATH, LIKE A GARAGE DOOR DOES. IT NEEDS TO! MY 83 YEAR OLD MOTHER HAD THE SAME THING HAPPEN TO HER (SHE HAS A 2019 EDGE)AND LUCKILY I WAS THERE AND WAS ABLE TO PUSH HER OUT OF THE WAY AND SHIELD HER HEAD. SHE NOW WILL ONLY PUT THINGS IN HER BACK SEAT, BECAUSE SHE IS AFRAID OF ACTIVATING THAT HANDS FREE LIFTGATE. WE BOTH HAD OUR KEYS IN OUR PURSE/ POCKET. THE MANUAL SAYS NOT TO HAVE IT ON YOU WHEN USING THE BACK GATE, BUT C'MON THAT ISN'T REALISTIC.
WHEN I AM DRIVING, MY VOLUME FOR THE RADIO WILL INCREASE VERY QUICKLY WHILE HAVE MY HANDS ON THE STEERING WHEEL. I HAVE BEEN DRIVING OR PARKED AND IT WILL ACCELERATE AS HIGH AS IT CAN GO. THIS CAN BE STARTLING, BECAUSE I AM NOT EXPECTING THE SOUND TO GET EXTREMELY LOUD, QUICKLY. I HAVE GONE INTO THE SETTINGS AND TURNED THE SETTING TO OFF WHEN IT ASKS ABOUT THE VOLUME INCREASING WHEN WE ACCELERATE THE GAS. HOWEVER, THIS DIDN'T FIX THE PROBLEM. ALTHOUGH I CHOSE A DATE AT THE BOTTOM AS TO WHEN THIS HAPPENED, IT'S NOT ACCURATE. IT IS VERY RANDOM AND UNPREDICTABLE WHEN THE VOLUME INCREASES.
DRIVING ON FL HIGHWAY, AT OF SPEED OF 65 MPH, BREAKS WENT DOWN TO FLOOR NEARLY RAMMING INTO BACK OF ANOTHER VEHICLE. HAD TO SWERVE ONTO SHOULDER VEHICLE THEN STOPPED. HAD TO CONTINUE ONTO NEAREST FORD DEALER SERVICE AND BRAKE WAS MAKING AIR LEAK NOISES AND WOULD NOT COMPLETELY STOP, EVEN AT RED LIGHTS. THIS WAS ON A WEDNESDAY CAR WAS NOT LOOKED AT UNTIL FRIDAY AND WAS TOLD THEY NEEDED TO REPLACE THE BREAK BOOSTER, IT IS NOW MONDAY AND I AM STILL PAYING FOR A RENTAL CAR AND WAITING FOR MY VEHICLE TO BE REPAIRED.
I WAS TRAVELING 35 MPH ON HIGHWAY 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS DID NOT DEPLOY AND I FEEL THEY SHOULD HAVE. THE ONLY ONE THAT DID WAS THE SKIRT AIRBAG AT MY LEGS.
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
THE REAR LIGHTS ACROSS THE REAR OF THE CAR, GET FILLED WITH WATER.. THIS STARTED APPROX 2 YEARS AGO WITH SOME CONDENSATION, EACH TIME I WAS TOLD THIS WAS NORMAL AND IT WOULD DRY AFTER SOME TIME. RECENTLY IT HAS GOTTEN A LOT WORSE, AND THE WATER FILLS UP OVER THE BULBS AND DOESN'T DRY. PICTURES WERE TAKEN BY THE DEALER AND SUBMITTED TO BOTH WARRANTY CO'S. ONLY TO BE REJECTED.. I FEEL THIS IS A SAFETY ISSUE
THE MOON ROOF GLASS IS CRACKING. NO POINT OF IMPACT. THE CAR WAS NOT HIT BY ANY FOREIGN OBJECT. WHEN CAR IS IN MOTION, THE SPIDER WEBBING CRACKS GET WORSE.
PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE
WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, AND THE "SEE MANUAL" MESSAGE APPEARED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.
TRANSMISSION SHIFTER CABLE BUSHING DISINTEGRATED AND CABLE SNAPPED OFF A FEW TIMES!! THIS IS THE SAME ISSUE AFFECTING THE RECALLED 2014 FORD FUSION. THEY ARE USING THE SAME BUSHING FOR THE FORD EDGE PER THE PARTS DEPARTMENT WHERE I BOUGHT THE REPLACEMENT. THE PARTS REP SAID THEY ARE SELLING THE BUSHING FOR FORD EDGES ALL THE TIME. :(
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
WIPERS LOCK ON EACH OTHER & STOPS, MAKING FOR VERY DANGEROUS CONDITIONS WHEN RAINING VERY MUCH. IN MOTION, EVERY TIME IT RAINS !!!
FOUND MOON ROOF TO BE CRACKED.
STARTED VEHICLE BY PUSHING THE BRAKE AND HEARD A NOISE. CAR STARTED AND THE BRAKE PEDAL WENT TO THE FLOOR. COMPUTER IN CAR STARTED READING LOW BRAKE FLUID. HAD CAR TOWED TO FORD DEALERSHIP. HYDRAULIC BREAK LINE BROKE ON RIGHT FRONT WHEEL. CAR ONLY HAS 62,000 MILES. I BELIEVE THIS IS SAFETY DEFECT AND FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS.
THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING THE VEHICLE AT NORMAL HIGHWAY SPEEDS.
SUNROOF GLASS CRACKED FOR NO APPARENT REASON. ONE DAY IT WAS FINE, NEXT DAY IT WAS CRACKED. I TOOK TO FORD DEALER AND THEY TOLD ME $1,000 TO REPAIR AND THAT THEY USE 3RD PARTY TO REPAIR. MY CAR IS STILL UNDER WARRANTY, BUT THEY SAID IT IS NOT COVERED. I DID RESEARCH AND MANY OTHERS HAVING THE EXACT SAME ISSUE.
SUDDEN FAILURE OF BRAKES (PEDAL DEPRESSED TO FLOOR) PULLING OUT OF STORE PARKING LOT. FORD REPAIR NOTED THIS WAS DUE TO BRAKE FLUID LEAK FROM RIGHT FRONT BRAKE DUE TO 'EXCESSIVE MATERIAL FATIGUE'.
WHEN COMING TO A STOP AT AN INTERSECTION THE PROXIMITY SENSORS GO OFF INADVERTENTLY FREQUENTLY WHEN THERE IS NO OBJECT THERE. WE HAVE TAKEN IT TO FORD SERVICE SEVERAL TIMES ONLY TO BE TOLD EVERYTHING CHECKS OUT OKAY. THIS HAPPENS ON A DAILY BASIS AND IS VERY ANNOYING AND MAKES US NOT TRUST THE SENSORS SINCE THEY SENSE OBJECTS THAT ARE NOT VISIBLE. THIS USUALLY HAPPENS WHEN SLOWING DOWN FOR A STOP SIGN AT AN INTERSECTION OR STOP LIGHT. IT CAN GO OFF ON EITHER SIDE EVEN THROUGH NO OTHER VEHICLES OR OBJECTS ARE THERE. MY WIFE HAS RECORDED THIS ON HER PHONE TO SHOW THE SERVICE DEPARTMENT BUT SO FAR THEY HAVE NOT BEEN ABLE TO DUPLICATE IT. WHEN WE SHOWED THEM THE VIDEO THEY SAID THEY HAD ANOTHER PERSON RECORD A VIDEO OF THE SAME ISSUE ON ANOTHER FORD EDGE UNDER SLOWING OR COMING TO A STOP AT AN INTERSECTION. THIS REPORT WANTS A SPECIFIC DATE REPORTED WHEN THIS HAPPENED HOWEVER AS MENTIONED THIS HAPPENS ON A REGULAR BASIS AND HAS DONE SINCE IT WAS PURCHASED NEW FROM FORD COUNTRY IN HENDERSON, NV. WE HAVE TAKEN IT INTO TWO DIFFERENT DEALERS TRYING TO HAVE THIS PROBLEM TAKEN CARE OF BOTH GAUDIN FORD IN LAS VEGAS,NV AND FORD COUNTRY WHERE WE PURCHASED THE VEHICLE IN HENDERSON, NV
SINCE PURCHASED AS A CERTIFIED PRE OWNED, THERE IS ALWAYS A VERY NOTICEABLE CLICKING NOISE FROM THE ENGINE WHEN COLD, AND GRADUALLY QUIETS WHEN WARMED UP... SIMILAR TO A STICKING VALVE LIFTER. THE SERVICING DEALER CHECKED WITH FORD AND SAID THE ENGINEERS ARE WORKING ON THE ISSUE, BUT THERE ARE NO REPAIRS FOR THIS CONDITION AND IT WILL NOT HARM THE ENGINE.
THE ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT CAME ON AGAIN. THERE IS A TSB ON THIS AND THE DEALERSHIP REPLACED THE STEERING WHEEL TO FIX IT. NOW IT IS COMING ON AGAIN WITH THE NEW STEERING WHEEL AND WILL NEED TO GO BACK TO THE DEALER FOR SERVICE. IT CAME ON DURING A HIGHWAY TRIP FROM NEW ORLEANS TO DAYTONA AND HAS STAYED ON EVER SINCE. THE STEERING WHEEL IS TILTED LEFT AS A RESULT.
DRIVING VEHICLE OUT OF DEVELOPMENT WHEN I EXPERIENCED THE BRAKES CATASTROPHICALLY FAIL. I PUSHED ALL THE WAY TO THE FLOOR WITH LITTLE RESPONSE. THE DEALER SAID THE MASTER CYLINDER LEAKED INTO THE BOOSTER CAUSING BOTH COMPONENTS TO FAIL. OVER $1,000 ON REPAIR AND NO TANGIBLE SOLUTION. FEARFUL!
REAR WINDOW SHATTERED FOR NO APPARENT REASON.
THIS IS THE SECOND FAILURE OF THE ADAPTIVE POWER STEERING ON MY 2016 EDGE SPORT WITH 22,500 MILES ON IT. THE FIRST TIME WAS WHEN THE CAR HAD 8800 MILES ON IT AND FORD WOUND UP REPLACING THE WHOLE STEERING WHEEL IN AUGUST OF 2017. THIS MORNING IT HAPPENED AGAIN ALMOST IDENTICALLY TO THE LAST TIME. I WAS BACKING OUT OF A PARKING SPOT AND ALL OF THE SUDDEN THE STEERING WHEEL OUT OF NOWHERE TURNS 90 DEGREES TO THE LEFT TO WHERE THE TOP OF THE STEERING WHEEL NOW POINTS TO THE RIGHT WHILE DRIVING STRAIGHT. I HAVE A APPOINTMENT TO BRING TO MY FORD DEALERSHIP ON 1/31/19.
I OPENED THE SUNROOF COVER AND IT REVEALED A LARGE CRACK IN THE GLASS. I'VE ALREADY HAD THE SUNROOF REPLACED ONCE UNDER WARRANTY FROM FORD FOR A SIMILAR CRACK.
REAR WINDOW GLASS COLLAPSED / CRUMBLED DURING NORMAL USE. THE WINDOW DID NOT SHOW ANY INITIAL SIGN OF CRACKING OR FAILURE. IT APPEARS THIS IS A KNOWN ISSUE WITH THIS MODEL THAT TO DATE FORD HAS NOT ADDRESSED BY RECALL. THE VEHICLE WAS STATIONARY AT THE TIME HOWEVER IT COULD HAVE OCCURRED THE NEXT TIME THE VEHICLE WAS DRIVEN. THIS COULD BE RISK TO PASSENGERS OF THE VEHICLE OR OTHER VEHICLES FOLLOWING.
PANORAMIC ROOF CRACKED WITH NO IMPACT - APPEARS TO BE A COMMON ISSUE
I WAS DRIVING DOWN THE STREET ON 12/27/18 WHEN THE RIGHT REAR PASSENGER DOOR OPENED. I PARKED THE CAR AND TRIED TO CLOSE IT BUT I COULDN'T. I TURNED THE CHILD PROOF LOCK AND IT STILL WOULDN'T CLOSE. CALLED FORD IN WOODBURY,NJ AND BRIAN TOLD ME THERE WERE NO RECALLS AND THEY WERE BUSY BUT THEY'D TRY AND TAKE A LOOK. I TOOK IT TO OUR LOCAL GAS STATION AND MIKE, THE MECHANIC, SAID THE SAME THING HAPPENED TO HIS FORD TRUCK AND OTHER PEOPLES CARS. HE GOT A SCREW DRIVER AND HE WAS ABLE TO CLOSE THE DOOR. MY 5 YR OLD GRANDDAUGHTER WAS SITTING THERE WHEN IT OPENED. WE WERE GOING TO BE RIDING ON THE NJ TURNPIKE AND GARDEN STATE PKWY. THANK GOD IT DIDN'T OPEN THEN. THE MECHANIC SAID THE LOCK FROZE.
WHILE DRIVING ON EXPRESSWAY AT 70 MPH. IN TRAFFIC ENGINE LOST POWER CAR STARTED SLOWING DOWN AND WOULD NOT SPEED BACK UP. THE WRENCH AND THE HILL ASSIST NOT AVAILABLE ICONS WERE ON. TURNED ON FLASHERS AND PEOPLE BEHIND ME GAVE ME ROOM TO CHANGE LANES AND PULL TO THE SHOULDER. ENGINE WAS STILL RUNNING ROUGHLY. HIT ENGINE STOP BUTTON, WAITED A FEW SECONDS TRIED TO RESTART. IT CRANKED AND FINALLY RESTARTED. WAS ABLE TO MAKE IT HOME WITH NO PROBLEMS. MADE AN APPOINTMENT WITH FORD DEALER AND THEY ACTED LIKE IT WAS NO BIG DEAL.
THE REAR WINDOW OF MY EDGE EXPLODED WITH NO ONE IN THE VEHICLE'. MY WIFE REMOTE STARTED THE CAR, THEN LATER SHE WENT OUT TO GET THE NEWSPAPER AND GO SHOPPING WHEN SHE NOTICED GLASS ON THE GROUND BEHIND THE CAR. THINKING IT WAS VANDALIZED WE CALLED THE POLICE. UPON THE PATROLMAN'S EXAMINATION HE NOTED THAT IT LOOKS LIKE IT WAS BROKEN FROM THE INSIDE! I AGREED. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND WAS LOCKED.
LOST CONTROL ON MY STEARING DRIVING TO MY WORK THIS MORNING. I WAS DRIVING ON STRAIGHT ROAD WHEN I STARTED EXPECTING LOST OF STEARING, CAR WAS ALMAST START DRIVING TO THE CURB. I PUT ON BREAKS AND CAR WOULDN'T STOP. TRYED TO MANEUVER CAR TO STOP FROM GOING ON CURB AND TURNING TO OPPOSITSIDE BUT THERE WAS OUTCOMING TRAFFIC, BUT WAS VERY UNFORTUNATE TO CONTROL THAT IS WAS STILL DRIVING EVEN I WAS PUSHING ON THE BREAKS AND CAR WENT ALL THE WAY TO SIDE OF THE OPPOSITE DIRECTION AND FLUE TO THE FIELD AND DREW THERE FOR 100-200 FEET UNTILL IT IS STOPPED. I WAS LUCKY SURVIVE, BECAUSE THERE WAS ELECTRIC POLE AND SOME UNEVEN LAMDSCAPE THAT I CULD BEEN INJURED OR EVEN DEAD. DANGEROUS! CAN'T EXPLAIN FEAR I EXPERIENCED THIS MORNING. SCHEDULED TIME WITH FORD AT SAWMILL IN DUBLIN, OHIO TO CHECK WHAT IS WRONG WITH THIS CAR!
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ford Edge → · Every Edge year → · How the figures are calculated →