2016 Ford Edge complaints

2016 EDGE BOUGHT 10/16 59,000 MILES APPROXIMATELY. THE ENGINE OVER HEATING LIGHT CAME ON ENGINE IDLING POORLY TOOK INTO DEALER FOR DIAGNOSIS. VEHICLE NEEDS A MOTOR. IT'S SITTING IN DEALER NOW FOR OVER 30 DAYS ENGINE ON BACK ORDER. BASED ON NUMBER OF BOUGHT IN OCTOBER 2016 EDGE 59,000 MILES OVER HEAT LIGHT ON TOOK TO FORD DEALER FORD IS SLOWLY TAKING CARE OF THE PROBLEM. I WOULD SAY BESIDE WAITING 6- 8 WEEKS TO GET VEHICLE FIXED UNDER WARRANTY WHO WILL REIMBURSED FOR DEVALUATION OF A KNOWN PROBLEM ON MY VEHICLE.

IN DECEMBER WE WENT TO DRIVE OUR CAR AND NOTICED THAT THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND BREAK FLUID WAS LEAKING OUT OF IT. FORD SAID THE REAMDY FOR THE RECALL WAS NOT YET AVAILABLE. WE HAD TO PAY OUT OF POCKET FOR THE REPAIR OF THE RIGHT BREAK LINE THEN LAST MY HUSBAND WAS DRIVING AND THE PROBLEM OCCURRED AGAIN WITH THE LEFT BREAK LINE. FORD STILL HAS NO SOLUTION!! IT'S BEEN OVER 6 MONTHS SINCE I'VE BEEN NOTIFIED OF THE RECALL AND I'M ABOUT TO BE OUT $600 TO FIX THE BREAKS ON MY CAR!

I RECEIVED SAFETY RECALL IN MAIL, DATED SEPTEMBER 2020, NHTSA RECALL 20V-469, STATING RECALL FOR BRAKE ISSUE, WITH A RISK OF A CRASH. AS OF MARCH 15, 2021, FORD AND NHTSA WEBSITES SAY RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. I AM VERY CONCERNED ABOUT A BRAKE RECALL AND WOULD LIKE TO KNOW WHAT IS BEING DONE TO GET THIS PROBLEM FIXED.

CHECK ENGINE LIGHT APPEARED. THE 2016 FORD EDGE BROUGHT IN TO CHECK AFTER NO PARTICULAR COOLANT PROBLEM DIAGNOSED THE CAR WAS BROUGHT IN AGAIN WHEN IT WAS DIAGNOSED WITH A COOLANT LEAKING INTO THE ENGINE . REPLACEMENT COST $8250. AFTER EXTENSIVE NEGOTIATING WITH FORD THEY OFFERED A %55 HELP OF $4590. THIS LEAVES ME WITH &3660 COST TO FIX AN ENGINE ON A CAR THE I STILL OWE$9880. AS A RETIRED COUPLE BUYING IN GOOD FAITH A BRAND NEW CAR VALUED AT $40000 AND EXPECTING IT TO LAST FOR MANY MANY YEARS. THIS LONG STANDING PROBLEM WITH THIS FORD ENGINE SHOULD BE RECALLED AND NOT CAUSE SUCH WORRY AND STRESS FOR THE GOOD FAITH CONSUMERS

I RECEIVED WORD OF A RECALL ON THIS VEHICLE. I HAVE CALLED MY FORD DEALER THREE TIMES OVER A PERIOD OF SEVERAL (9?) MONTHS. THEY KEEP TELLING ME THE PART(S) ARE NOT YET AVAILABLE.

FORD RECALL 20V-469 I. RECEIVED A LETTER ABOUT BREAK LINE ISSUES FO THE FORD EDGE I OWN. IT HAS 30,000 MILES ON IT. 2 WEEKS AGO IT WENT THROUGH 30,000 MILE CHECKUP, INCLUDING BRAKES. TOLD THEY WHERE FINE, NO ISSUES. AND THAT FORD STILL DID NOT HAVE THE RECALL PROCEDURE IN PLACE AND CAN NOT GET RECALL REPAIR. BU I SHOULD JOT WORRY, MY BRAKES ARE FINE. THEY AREN'T. I WAS DRIVING AND THE LINES BROKE. I HAD NO BRAKES. I WAS LUCKY AND DID NOT CRASH. THE CAR CAN NOT BE DRIVEN. FORD IS SAYING I'LL HAVE TO PAY FOR THE REPAIRS UNTIL THE PROCEDURES COME OUT AND I CAN THEN FILE FOR REIMBURSEMENT. I LUCKILY DID NOT TURN INTO THE HIGHWAY. I WAS LUCKY I DID NOT CRASH INTO ANYONE. I HAD NO BRAKES. THE 'LEAK' OCCURRED WHEN THE LINES BROKE. THIS IS DIFFERENT THEN WHAT THE LETTER SAYS. THEY ACT LIKE IT WILL LEAK AND YOU WILL BE FINE AND LINES WILL BE REPLACED. I HAD NO WARNING. I ASKED FORD TO FIX THIS AND CHECK THEM. FORD KNOWS THESE ARE BAD LINES, BUT ARE NOT FIXING THEM YET. I HAD TO PUT MY LIFE IN DANGER, ALONG WITH OTHERS AROUND ME, BECAUSE OF THIS. FORD SHOULD BE FIXING THE CARS NOW. THEY KNOW WHAT VIN CARS HAVE THE PROBLEM. I WAS GOING TO DRIVE THIS CAR ON MOUNTAIN ROADS THIS WEEK, NOW IT IS SITTING AT FORD. IF I WAS DRIVING IN THOSE ROADS, THAT WOULD HAVE BEEN AWFUL. THIS ISN'T A SMALL PROBLEM. IT'S A LAWSUIT PROBLEM IF FORD DOESN'T FIX THE CARS. THEY COULD SAFE SOME LIVES BY TAKING CARE OF THIS NOW. THEY SENT THE LETTERS OUT IN SEPTEMBER. IT'S SCARY TO DRIVE AND THEN HAVE NO WAY TO ST

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT WHO IS AN AUTO DEALER, TOOK THE VEHICLE TO INTEGRITY AUTO (1031 9TH AVENUE SE WATERTOWN, SD 57201, (605) 878-2277) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BLOCK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,816. THE VIN WAS INVALID.

ENGINE LIGHT ILLUMINATES. DIAGNOSTICS WILL INDICATE MISFIRE. CHANGE PLUGS AND COIL PACK. LIGHT WILL AGAIN ILLUMINATE AFTER A FEW MILES. FOUND THE BLOCK TO HAVING HAIRLINE CRACKS; ALLOWING WATER IN THE CYLINDER CAUSING MISFIRE. THIS IS THE 2ND ONE WE PURCHASED WITH THE SAME PROBLEM. INVESTIGATING ONLINE THIS IS A KNOWN PROBLEM. THERE ARE 45 COMPLAINTS JUST ON ONE SITE WITH ALL THE SAME PROBLEM. THE FIX IS A NEW ENGINE ($3000 TO $5000). FORD KNOWS THIS PROBLEM THAT BEGAN IN 2015 AND CONTINUES TO THIS DAY.

2016 FORD EDGE. CONSUMER WRITES IN REGARDS TO ISSUE WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE TRANSMISSION NEEDED TO BE REPLACED.*JS

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING DOWN THE ROAD APPROXIMATELY 55MPH AND HEARD A LOUD POP THAT SOUNDED LIKE GLASS BREAKING. IT WAS DARK SO I COULDN'T TELL WHAT HAPPENED UNTIL I GOT HOME. I FOUND THE BACK HATCH GLASS HAD SHATTERED. I HAD BEEN USING THE REAR WIPER AND DEFROST. I READ ON THE INTERNET THAT CANADA HAD A RECALL 17B39 FOR THIS CONCERN. IT WAS APPROXIMATELY 29 DEGREES OUT WITH LIGHT SNOW WHEN IT HAPPENED

THE BRAKES COMPLETELY FAILED (THERE WAS NO CRASH WAS ON A SIDE STREET) 27 FEB 2020 DRIVERS FRONT BRAKE LINE BROKE AND THE BUILD ALL LEAKED OUT . . .COMPLETE BREAK FAILURE A SECOND FAILURE OCCURRED ON 18 DEC 202, THIS TIME WAS NEARING A STOP LIGHT WHEN IT OCCURRED AGAIN, THIS TIME THE FLUID ALL LEAKED OUT TO THE FROM BRAKE ON THE FRONT PASSENGER SIDE IN BOTH CASES THE EDGE HAD TO BE TOWED TO THE FORD DEALER. HAD EITHER OF THESE HAPPENED IN HEAVIER TRAFFIC OR ON AN OFF-RAMP THIS IT WOULD HAVE BEEN AN ACCIDENT. THIS IS NOT ACCEPTABLE

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, THE CONTACT HEARD A LOUD ABNORMAL GRINDING SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482) WHERE THEY INFORMED HER THAT THE DEFECT MAY BE RELATED TO A CRACKED FLEX PLATE. THE VEHICLE REMAINED IN THE DEALER POSSESSION FOR TWO WEEKS AND REMAINED UNREPAIRED. THE CONTACT THEN HAD THE VEHICLE TOWED TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V469000(SERVICE BRAKES, HYDRAULICS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. SOUTH BAY FORD(5100 ROSECRANS AVE, HAWTHORNE, CA 90250) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.

I OWN A 2016 FORD EDGE THAT USE TO BE MY LEASED WORK VEHICLE AND I BOUGHT IT FROM THE COMPANY FOR MY WIFE ON 11/15/2019 WITH 67,696 MILES ON THE ODOMETER. I HAVE NEVER HAD ONE ISSUES WITH THIS CAR AND I HAVE PUT EVERY MILE ON IT FROM WORK UNTIL I BOUGHT IT FROM THE COMPANY/EMKAY LEASE PROGRAM. THE CURRENT MILEAGE AS OF TODAY IS 72,853 MILES AND I HAD IT SERVICED FROM LANDMARK FORD IN PORTLAND OREGON. MY CHECK ENGINE LIGHT CAME LAST WEEK ON AND I TOOK THE EDGE IN FOR SERVICE BUT NEEDED TO BRING THE VEHICLE BACK TODAY SO LANDMARK FORD COULD DO A DIAGNOSTICS ON THE VEHICLE. MY WIFE AND MY DAUGHTER DROPPED OFF THE VEHICLE AND HOURS LATER, I WAS NOTIFIED BY CHRIS KELSO AT LANDMARK FORD (503-598-8398) THAT COOLANT WAS GETTING INTO THE ENGINE CYLINDERS AND I WOULD NEED TO REPLACE THE ENGINE FOR CLOSE TO $7000.00. I HAVE DEALT WITH CHRIS FOR YEARS AND HE DOES A GREAT JOB FOR ME AND MY FAMILY. CHRIS MENTIONED THAT THIS HAS BEEN A PROBLEM WITH EDGES AND A NEW ENGINE IS THE ONLY WAY TO FIX IT. I TOLD CHRIS I CAN'T AFFORD TO REPLACE AN ENGINE ON A VEHICLE I PURCHASED IN NOVEMBER OF 2019, SO WHY WOULDN'T FORD HAVE A RECALL FOR THIS ISSUE, IF THEY KNEW ABOUT THE PROBLEM? CHRIS DID NOT HAVE AN ANSWER, WHICH I CAN TELL THAT BOTHERED HIM. I'VE TAKEN GREAT CARE OF THIS FORD EDGE SINCE THE ODOMETER HAD 13 MILES ON IT FOR MY WORK FLEET VEHICLE. I'M CURRENTLY DRIVING A 2019 FORD EDGE FOR MY NEW WORK VEHICLE AND I HAVE BEEN A FORD AND A FORD EDGE FAN BUT THIS NEWS TO REPLACE THE ENGINE IS VERY UNS

AT APPROXIMATELY 53,000 MILES, 2.0L I4 ECOBOOST ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEEK INTO BLOCK - #2 CYLINDER FAILURE. ALTHOUGH COST OF REPAIRS WERE COVERED UNDER WARRANTY, IT TOOK A LOT OF EFFORT TO GET THIS ALL ACCOMPLISHED. BOUGHT THIS CAR BRAND NEW FOR $40,000 AND HAVE HAD ALL MAINTENANCE METICULOUSLY COMPLETED AT LOCAL DEALERSHIP (WHERE I PURCHASED THE VEHICLE). WORRIED NOW ABOUT THE DURABILITY OF THE INSTALLED REPLACEMENT ENGINE. THAT ENGINE NOW HAS NEARLY 20,000 MILES ON IT AND IS OUT OF WARRANTY.

MANUFACTURERS CASE 20542 FRONT BRAKE HOSES FRONT BRAKE FAILURE POSSIBLE, RECALL IN AUGUST, HAV NOT RECEIVED RECALL NOTICE BY MAIL

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 S TOMAHAWK RD, APACHE JUNCTION, AZ 85119; (855) 429-6080) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE VEHICLE TO THE SAME DEALER AND THE BRAKE LINE AND A MASTER CYLINDER WERE REPLACED. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY THE BRAKE PEDAL WAS DEPRESSED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND ANOTHER BRAKE LINE WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CHECK ENGINE LIGHT CAME ON, CHECKED VEHICLE WITH CODE READER AND CODE P0303 & P0316 SHOWED. WHEN VEHICLE STARTED WHEN COLD, IT WOULD CHUG AND STALL OUT AT TIMES. VEHICLE WAS BROUGHT TO DEALERSHIP. THEY FOUND COOLANT WAS GETTING INTO THE #3 CYLINDER. THEREFORE REQUIRING A NEW LONG BLOCK. WE RESEARCHED TSB19-2346 AND FOUND THE EXACT SYMPTOMS TO WHAT CAUSED MY ENGINE FAILURE,AND THIS GOES FOR ALL 2.0 LITER ECO-BOOST ENGINES. BASICALLY, A FACTORY MATERIAL DEFECT IN HEAD THAT ALLOWED COOLANT TO LEAK INTO CYLINDER BLOCK, WHICH CAN CAUSE ENGINE FAILURE. MY FORD WARRANTY WAS EXPIRED DUE TO MY VEHICLE MILEAGE. MY EXTENDED WARRANTY COMPANY DUE TO WORDING IN CONTRACT WOULD ONLY COVER INTERNAL , LUBRICATED FAILURE OF ENGINE. THE DEALERSHIP DEEMED MY FAILURE TO BE AN EXTERNAL, MATERIAL CAUSE BECAUSE IT CAME FROM THE HEAD. I CALLED FORD MOTOR COMPANY AND THEY HAD NOTHING TO SAY ABOUT IT AND WOULD NOT BACK THEIR PRODUCT. IN THE END, I BELIEVE WITH NO QUESTION THAT THIS SHOULD HAVE BEEN A RECALL, WHICH IT NEVER WAS. MY VEHICLE HAD AROUND 86,000 MILES AND SHOULD NOT NEED A NEW ENGINE. MY VEHICLE WAS A 2016 FORD EDGE SE, WITH 2.0 LITER ECO-BOOST, THAT I PURCHASED BRAND NEW.

REAR LIFTGATE GLASS SHATTERED/EXPLODED AS THE FRONT PASSENGER DOOR WAS SHUT. VEHICLE WAS STATIONARY IN DRIVEWAY. A BASKETBALL SIZED HOLE WAS LEFT IN THE SHATTERED GLASS. REAR LIFTGATE WAS NEVER OPENED DURING THIS TIME, AND THERE WAS NO PREVIOUS OR EXISTING DAMAGE TO THE LIFTGATE OR LIFTGATE GLASS. THE VEHICLE WAS PARKED OUTSIDE IN MID 30 DEGREE WEATHER FOR ABOUT 4 HOURS PRIOR TO GLASS EXPLODING.

PRIOR HISTORY- COUPLE TIMES THE ADAPTIVE STEERING LIGHT WOULD COME ON AND GO RIGHT BACK OUT. ON 12/14/2020 I WAS DRIVING AND IN A RIGHT HAND TURN WHEN I HEARD A POP ON MY STEERING WHEEL. I IMMEDIATELY GOT A 'ADAPTIVE STEERING SERVICE REQUIRED' LIGHT. I KNEW THIS WAS A KNOWN ISSUE AND DROVE TO THE NEXT TOWN WITH NO ISSUE TO WHERE I COULD SAFELY PULL OFF THE ROAD. WHEN I STOPPED THEN STARTED THE CAR AGAIN MY STEERING WAS LOCKED AND I HAD 4 MESSAGES ILLUMINATED ON THE DASH (SEE ATTACHED PICTURES). I HAD THE CAR TOWED TO THE DEALERSHIP AND IT WAS DIAGNOSED AS A RACK AND PINION WHICH WILL COST $3400.00. (I DON'T CARE AS MUCH ABOUT THE COST, I WANT TO SEE AN ACTION BY FORD WHO IS AWARE OF THE ISSUE AND WANTS TO SOAK UP THE $2000+ FOR THE PARTS) I'VE DONE SOME RESEARCH AND IT APPEARS THIS IS A KNOWN CONTINUED ISSUE IN THIS MAKE AND MODEL VEHICLE AND IS A HUGE SAFETY CONCERN AS THE STEERING ACTUALLY LOCKS UP TO WHERE YOU CAN'T DRIVE, COULD YOU IMAGINE HAVING YOUR FAMILY OR SPOUSE AND KIDS IN THIS FAMILY STYLE VEHICLE AND THE STEERING GOING OUT? I CHATTED WITH A FORD CUSTOMER SERVICE REP AND SHE ALSO CONFIRMED FORD HAS HAD ISSUES WITH THIS AND HAVE MULTIPLE REPAIRS DONE BUT THEY ARE NORMALLY DONE UNDER THE WARRANTY.

FORD ISSUES A SAFETY RECALL FOR FRONT BRAKE LINES IN AUGUST OF 2020 AND SAID THERE IS NO REMEDY OF THE ISSUE. HOW IS THERE NO REMEDY? IF THE BRAKE LINE IS LEAKING THE. YOU REPLACE A BRAKE LINE. I ACTUALLY HAD AN ISSUE WITH THIS PRIOR TO THE RECALL COMING OUT, DEPLETED BRAKE FLUID AND COULDN'T HARDLY STOP AND INTERSECTIONS OR LIGHTS.

I WAS DRIVING MY SON TO HIS FATHER'S HOUSE AND MY CAR LITERALLY DIED WHILE IT WAS MOVING. THANKFULLY I WAS CLOSE TO THE HOUSE AND WE WERE NOT ON A MAJOR STREET OR HIGHWAY, BUT IT TOOK SEVERAL TIMES FOR IT TO START AGAIN SO THAT WE COULD MOVE IT OUT OF THE WAY. I TOOK THE CAR TO A FORD DEALER AND THERE IS COOLANT LEAKING INTO THE ENGINE AND NOW REQUIRES A NEW LONG ENGINE BLOCK WHICH WILL COST ME ALMOST $7,000 AND AN ADDITIONAL $1,000 FOR A RENTAL CAR, AS I AM A SINGLE MOM. I WAS ON MY WAY TO WORK AND COULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED. I'M LUCKY THAT I WASN'T.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP, THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND HEARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE BRAKE AND BRAKE FLUID LEVEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SAFELY DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE NEXT DAY SHE NOTICED BRAKE FLUID WAS LEAKING DOWN ON THE TIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222) AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL THE EARLY PART OF 2021. THE CONTACT STATED THAT THE MANUFACTURE HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CARS ONLY AT 43K MILES AND CONSTANTLY STALLS. TAKES 10 MINUTES TO START. GAS TANK MAKES WEIRD VIBRATING NOISE AND MY GAS MILEAGE ON FULL TANK WILL GO FROM 330 TO E TO 160 TO E IN 15 SECONDS. MY WINDOWS RANDOMLY DONT WORK, MY LIGHTS DIM AND CAR JUST SHUTS OFF WHILE DRIVING AND THE STEREO CUTS OUT AND LOOSES HALF POWER LIKE VOLUME WAS TURNED DOWN EVEN THO IT WASNT,AND THE DEALERSHIP IS TRYING TO CHARGE ME TO FIX THESE ISSUES AND IM HOPING FORD RECTIFIED THIS WITH HAVING TO PURSUE THIS. ME AND MY FAMILY INCLUDING INFANTS AND MY PREGNANT WIFE USE THIS CAR DAILY AND I DEPEND ON IT TO GET MYSELF TO WORK AS AN ESSENTIAL EMPLOYEE IN NURSING WE NEED PUR VEHICLE TO BE DEPENDABLE AND IT HAS BEEN ANYTHING BUT. FOR DATES THIS HAPPENS ITS MULTIPLE TIMES A WEEK AND HAS BEEN HAPPENING SINCE AFTER PUTTING ONLY 3K MILEAGE ON THE CAR I BOUGHT IT AT 21K MILES ITS 43K AMD THIS ISSUE IS BECOMING A SERIOUS INCONVENIENCE AND SAFETY CONCERN. IM ANNOYED BECAUSE I TOOK OUT A LOAN TO BUY THIS VEHICLE AND STILL OWE 28K ON IT SO IF THIS CAR DIES IM SCREWED WITH GETTING RO MY JOB AND EVEN MAKING MORE LONEY TO PAY THIS OFF TO EVEN GET ANOTHER VEHICLE

I PURCHASED A NEW FORD EDGE DIRECTLY FROM DEALERSHIP IN 2016. I HAVE MAINTAINED THE VEHICLE EXTREMELY WELL. AROUND 95,000 MY CHECK ENGINE LIGHT CAME ON FOR A FEW DAYS THEN WENT OFF FOR A WEEK OR SO. WHEN IT CAME BACK ON AGAIN, AROUND 98,000 I CALLED TO MAKE AN APPOINTMENT. THEY COULDN'T GET ME IN FOR ABOUT A WEEK. WHEN I TOOK THE VEHICLE IN IT HAD 101,000. THEY TOLD ME I HAVE A CYLINDER HEAD COOLANT INTRUSION BECAUSE OF A SMALL CRACK. THEY RECOMMEND A LONG BLOCK ENGINE REPAIR FOR $8000. THEY SAID THIS IS A KNOWN PROBLEM WITH THE FORD ECOBOOST ENGINES. I SEE THERE'S 100'S OF COMPLAINTS ONLINE FOR THE SAME ISSUE. CONTACTED FORD AND THEY SAID THERE'S NOTHING THEY CAN DO TO HELP. A CAR THAT'S 3 1/2 YEARS OLD SHOULD NOT NEED A NEW ENGINE. THIS IS A KNOWN FORD ENGINE DEFECT THAT THEY ARE NOT STANDING BEHIND.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT IMMEDIATELY STOP, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - CAR SENSE LOCATED AT 21 POTTSTOWN PIKE, CHESTER SPRINGS, PA 19425, WHO DIAGNOSED THAT THE BRAKE FLUID HAD LEAKED FROM THE VEHICLE CAUSING THE BRAKING SYSTEM TO MALFUNCTION. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER SLOAN FORD LOCATED AT 415 W LINCOLN HWY, EXTON, PA 1934 AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 20V469000 (SERVICE BRAKES) HOWEVER, THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

FRONT END IMPACT INTO A TREE; MULTIPLE AIRBAGS DEPLOYED WITH THE EXCEPTION OF THE PRIMARY DRIVER'S SIDE STEER WHEEL AIRBAG. THE CAR SENSED AND ATTEMPTED TO CALL 911 BUT WAS IN A RURAL AREA. JUST CONCERNED ABOUT WHY THAT WITH ALL THE OTHER AIRBAGS DEPLOYED AND NO SENSOR NOTED TO ACTIVATE THE STEERING WHEEL AIRBAG.

2016 FORD EDGE TITANIUM HAD A COOLANT LEAK INTO CYLINDER NUMBER 2. WHITE SMOKE ROUGH IDLING. VEHICLE HAD 64,444 TOTAL MILES. REQUIRED A COMPLETE ENGINE REPLACEMENT AT A COST OF $8217.67

ON 6/18/2020, WHILE SITTING IN A PARKING LOT MY VEHICLE WITH THE ENGINE RUNNING AND MY FOOT ON THE PEDAL, THE PEDAL SUDDENLY WENT TO THE FLOOR. NOT REALIZING WHAT HAD ACTUALLY HAPPENED, I DROVE THE 3 MILES HOME; HOWEVER, IN ORDER TO ENGAGE THE BRAKE, I HAD TO STEP VERY HARD ON THE BRAKE PEDAL AND IT TOOK LONGER THAN NORMAL TO GET THE VEHICLE TO SLOW TO A STOP. CONTACTED A REPAIR SHOP, WHO REMOVED AND REPLACED BOTH FRONT BRAKE HOSES AND FLUSHED THE BRAKE FLUID FOR A WHOPPING $510.03. WHEN DOING SOME RESEARCH, I CAME ACROSS RECALL # 20S42. AS FORD WAS AWARE THIS RISK, I DO NOT FEEL I SHOULD BE OUT OF POCKET THE $500+ I WOULD ALSO LIKE TO ENSURE THAT THE HOSES USED TO REPLACE THE ORIGINALS ARE TRUE FORD PARTS; AS, ACCORDING TO FORD, THE PARTS ARE NOT YET AVAILABLE FOR INSTALL.

SUDDEN LOSS OF BRAKING ABILITY. ALMOST RAN INTO REAR OF ANOTHER CAR AT STOPLIGHT BECAUSE CAR WOULD NOT STOP IN SUFFICIENT TIME. IN TOWN ON CITY STREET WHEN HAPPEN SUDDENLY. ALSO HAD THE GRANDCHILDREN IN CAR AT THE TIME.

STARTED HAVING WHITE SMOKE. SHEEHY FORD DEALERSHIP TOLD ME I NEEDED A NEW ENGINE DUE TO COOLANT INTRUSION INTO CYLINDER 1. CAR HAS 88,000 MILES AND HAS BEEN CARED FOR EXACTLY AS FORD RECOMMENDS AND MILEAGE WAS ALL HIGHWAY MILEAGE DUE TO MY JOB. COST FOR NEW ENGINE IS $8,000. FOUND OUT ABOUT TSB 19-2346 AFTER RESEARCHING THE DIAGNOSIS. IF I WOULD HAVE KNOW THIS LAST DEC (WHEN IT WAS RELEASED) I COULD HAVE TRADED THE CAR FOR MY NEW TOYOTA. AFTER HOURS AND HOURS OF RESEARCH, I WILL NOW GET RID OF MY 2 FORDS AND GET A RAV 4 AND ANOTHER TACOMA.

MY 2016 FORD EDGE HAD A COOLANT LEAK INTO THE ENGINE WHICH IS A COMMON PROBLEM THAT FORD SENT A BULLETIN OUT ON.THENFORD MOTOR COMPANY REFUSES TO TAKE ACTION FOR A RECALL ON AN OBVIOUSLY FAULTY. ENGINE. HOW CAN THEY BE ALOUD TO ACKNOWLEDGE THAT THERE'S A HUGE ISSUE WITH THE ENGINES THAT'S COMMON BUT DEY A RECALL. THIS ISSUE IS CAUSING TONS OF FORD EDGE OWNERS EXTREME FINANCIAL STRESS AND WORSE. THIS COMPANY NEEDS TO TAKE RESPONSIBILITY. $9,500 ON REPAIRS. AND NOW THE NEW ENGINES DOING THE SAME THING.

ENGINE CYLINDER BLOCK HAS A CRACK THAT IS CAUSING COOLANT INTRUSION INTO CYLINDER #2 POSING EMISSIONS AND OVERHEATING CONCERNS PER DIAGNOSIS FROM FORD DEALERSHIP

ENGINE LIGHT CAME ON. ENGINE HAD 112489 MILES. AFTER MUCH BACK AND FORTH IT WAS DETERMINED I NEEDED A NEW ENGINE. AT THAT POINT I TOOK THE CAR TO A FORD DEALERSHIP. AGAIN AFTER MUCH BACK AND FORTH IT WAS DETERMINED THAT I NEED A NEW ENGINE. I CONTACTED FORD, AND THEY WOULD OFFER NO HELP ON THIS. I DID GET A NEW ENGINE AT THE FIRST SERVICE CENTER FOR $6,000.00 I WENT TO. THE FORD DEALERSHIP WAS $1,500.00 MORE. I ALSO FOUND OUT THAT THERE ARE A NUMBER SERCVICE BULLETINS CONCERNING THIS ISSUE, AND YET FORD OFFERED NO HELP. THE LIGHT CAME ON WHEN THE CAR WAS IN MOTION.

CAR WAS SHOWING SOME POTENTIAL PROBLEMS WITH TRANSMISSION. INTENTION WAS TO GET A TRANSMISSION FLUSH AND FILL, SPARK PLUGS REPLACED. AFTER PLUGS REPLACED, REPAIR SHOP TOOK FOR TEST DRIVE ON LOCAL STREETS. THEN IT DIED. TOWED BACK TO SHOP, WOULDN'T RESTART. EXAMINED IT AND FOUND FLYWHEEL DETACHED. TOWED OVER TO FORD AUTHORIZED DEALERSHIP. THEY CALLED TODAY AND SAID NEED TO REPLACE FLYWHEEL, TORQUE CONVERTER, AND OIL PUMP TO THE TUNE OF $5300! I INTERNET SEARCHED THIS AND FOUND MANY COMPLAINTS. FORD ISSUED A RECALL FOR THIS ON 2017 MODELS, BUT NOT 2016. THE REPLACEMENT PARTS ARE THE SAME YET FORD WILL NOT REPAIR THIS AT THEIR EXPENSE. MAKES NO SENSE, SAME PARTS! IS THERE ANY WAY TO GET FORD TO RE-LOOK AT THIS? I SHOULDN'T HAVE TO PAY FOR A PART DEFECT LIKE THE BOLTS THAT FAILED TO HOLD THE FLEX PLATE ON!

BOUGHT A CAR WITH A CHECK ENGINE LIGHT. THE DEALER KNEW ABOUT THE LIGHT AND SAID WOULD BE FIXED. TOOK IT TO THE DEALER THE FIRST TIME THEY STATED IT HAS A MISFIRE AND CLEARED THE CODE. IF THE LIGHT CAME BACK ON CONTACT THEM TO BRING IT IN FOR FURTHER INSPECTION. THE LIGHT CAME BACK IN WITH MINUTES AFTER DRIVING OFF. THEY STATED THERE'S A COOLANT LEAK GOING INTO THE MOTOR. WHICH CAN CAUSE THE MOTOR TO BLOW UP OR CATCH FIRE. I TRIED T GE THEM TO FIX IT AND THEY GIVE ME COLD SHOULDER SO I ASKED FOR A TRADE FOR EQUITY VALUE OR A REVERSE ON THE LOAN TO GET MY OLD VEHICLE BACK THEY WOULDN'T DO IT.

30 AUG 2020 THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE OVERHEATED WITHOUT PRIOR WARNING OR INDICATION. THE DEALERSHIP MECHANIC TOLD ME IT WAS A KNOW ISSUE THAT THE COOLANT LEAKS ALONG THE ENGINE BLOCK. IN MY CASE IT LEAKED INTO THE 3RD CYLINDER AND CAUSED MISFIRES. THE CYLINDER IS CRACKED AND THE ENGINE NEEDS TO BE REPLACED. CURRENT MILAGE IS 64000 AND NOT COVERED UNDER THE 60000 MILE WARRANTY.

I HAVE A 2016 FORD EDGE, WHICH HAS A PANORAMIC SUNROOF AND MOON ROOF. MY SUNROOF MOTOR ONLY WORKS HALF THE TIME. IT WILL OPEN WITH NO ISSUES, BUT THEN IN ORDER TO CLOSE IT, IT WILL CLOSE, AND THEN OPEN AGAIN. I HAVE TO CLOSE IT SEVERAL TIMES BEFORE IT ACTUALLY STAYS CLOSED. THE OTHER ISSUE I AM HAVING IS WITH THE MOON ROOF. IT HAS RANDOMLY CRACKED. I KEEP MY VEHICLE PARKED IN THE GARAGE, AND WORK FROM HOME. THERE IS NO CHIP IN THE GLASS, AND THE GLASS DOESN'T LOOK LIKE A REGULAR SPIDER FROM A CHIP. IT'S WAVY CRACKS.

MY 2016 FORD EDGE STARTED ROUGH STARTING FOR A COUPLE OF WEEKS AND THEN THE ENGINE LIGHT CAME ON. HAD THE CAR SCANNED #2COIL PACK ISSUE. REPLACED SPARK PLUGS. LASTED A WEEK. ENGINE LIGHT BACK ON WITH ROUGH START AND WHEN I WOULD GO FROM A STOP IT WOULD HESITATE. SCANNED AGAIN #2 COIL PACK .REPLACE #2 COIL PACK . LASTED ALMOST A WEEK. ENGINE LIGHT BACK ON SAME PROBLEMS. REPLACED ALL THE COIL PACKS. LASTED 1 DAY. THEN CAR OVERHEATED ON THE HIGHWAY . I TOOK IT TO THE DEALERSHIP TO FIND OUT IT NEEDS AN ENGINE. COOLANT IS LEAKING INTO THE #2 CYLINDER. CAR HAS 116,000 MILES AND FORD WILL NOT COVER ANY OF THE REPAIR.

VEHICLE STALLS OUT WHILE DRIVING AND THEN WON'T START BACK UP FOR SEVERAL MINUTES. ISSUE IS INTERMITTENT.

THE CAR BATTERY DIED AND AFTER I GOT IT JUMPED OFF AND TRIED TO DRIVE IT THE POWER STEERING WOULD NOT WORK. I AM CURRENTLY WAITING FOR HELP AS I REPORT THIS. IT LOOKS LIKE OTHER PEOPLE HAVE HAD THE SAME EXACT COMPLAINT BUT THERE IS NO ANSWER AS TO WHAT CAUSES THIS.

AT 35,000 MILES, WHEN STARTING AND THEN WHILE RUNNING CAR STARTED HESITATING AND CHECK ENGINE LIGHT CAME ON. INITIALLY DEALER REPORTED IT WAS A SPARK PLUG AND THEY REPLACED IT ONLY TO HAVE THE SAME ISSUE ARISE TWO DAYS LATER. BACK AT THE DEALER AN ANALYSIS SHOWED THAT A LEAK IN THE COOLING SYSTEM CAUSED FLUID TO ENTER INTO THE 3RD CYLINDER WHICH THEN CRACKED THE ENGINE. 7 WEEKS LATER A NEW ENGINE WAS REPLACED. ONLY GUARANTEED FOR 1 YEAR AND ORIGINAL CAUSE OF ISSUE (DESIGN FLAW) NOT CORRECTED SO LIKELY TO HAPPEN AGAIN WHEN OUT OF WARRANTY. KNOWN TECHNICAL SERVICE BULLETIN ON THIS ISSUE WITH NUMEROUS ENGINE FAILURES AND RE-FAILURES INCLUDING VEHICLE STOPPING WHEN DRIVING.

CHECK ENGINE LIGHT CAME ON ON MY 2016 FORD EDGE AROUND 60000 MILES. CODE READER INDICATED MISFIRE ON CYL 3. AFTER CHANGING THE SPARK PLUGS AS A POTENTIAL FIX, THE ISSUE CAME BACK. ROUGH IDLES WHEN STARTING BUT USUALLY WOULD GO AWAY AFTER A FEW SECONDS. LAST TIME I WENT TO START IT, WHITE, SWEET SMELLING SMOKE BEGAN POURING OUT OF THE EXHAUST. SHUT OFF THE ENGINE IMMEDIATELY. SEVERAL OTHER DOCUMENTED CASES OF COOLANT LEAKING INTO CYLENDER LEADS ME TO BELIEVE THIS IS A HEAD GASKET OR ANOTHER ENGINE DESTROYING ISSUE. HAVING THE CAR TOWED TO OUR MECHANIC NOW.

I WENT TO START MY CAR AND FOUND MY BATTERY WAS LOW. I GOT THE CAR JUMP STARTED AND WHEN I PUT IT IN GEAR THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT NEEDED TO REPLACE THE STEERING GEAR ASSEMBLY. THIS IS ON A CAR THAT IS LESS THAN 4 YEARS OLD AND HAS LESS THAN 26,000 MILES. I AM TOLD THE WARRANTY IS 3 YEARS OR 36,000 MILES WHICHEVER COMES FIRST. BASED ON MY RESEARCH IT LOOKS LIKE OTHERS HAVE HAD SIMILAR ISSUES WITH THE STEERING GEAR ASSEMBLY. I DROVE THE VEHICLE ON THE HIGHWAY THE NIGHT BEFORE AND THERE WAS NO HINT OF ANY PROBLEMS.

THE VEHICLE SMOKE EXTREMELY HEAVY AND MODERATE AMOUNT OF WHITE SMOKE WHEN START AND THE ENGINE COOLANT ALWAYS RUNS LOW

I NOTICED THE REAR SUNROOF WINDOW HAS A VERY STRANGE AND CIRCULAR CRACK THAT FOLLOWS HOW THE ANTENNA IS PLACED ON TOP OF VEHICLE. THERE IS NO IMPACT OR DAMAGE AROUND THE WINDOW OR THE FRAMING SURROUNDING THE WINDOW. I DISCOVERED THE DAMAGE WHILE WASHING THE TOP OF THE VEHICLE. WE DO NOT SIT IN THE BACK OF THE CAR (ONLY THE 2 OF US) AND VERY RARELY OPEN THE SHADE TO ALLOW THE LIGHT INTO THE VEHICLE. IT WAS NOT THERE A COUPLE MONTHS AGO, THE LAST TIME I GOT UP HIGH ENOUGH TO WASH THE TOP. I TOOK THE VEHICLE TO A LOCAL DEALERSHIP FOR INSPECTION, THE SERVICE GUY FOUND NO IMPACT DAMAGE BUT VERY SLIGHTLY FELT THE GLASS "CATCH" EVER SO SLIGHTLY WHILE RUNNING A PEN OVER THE GLASS. THE "CATCH" IS A PIECE OF GLASS CRACKED ON 2 SIDES AND BEING PUSHED UP BY THE PRESSURE OF THE CRACKED, MOVING GLASS. ACCORDING TO THE INSPECTOR, THIS "CATCH" IS A PROBLEM AND HE DOES NOT THINK FORD WILL TAKE THE BLAME FOR THEIR DESIGN FLAW. THIS WINDOW IS CLEARLY A DESIGN FLAW, THERE IS NO OTHER EXPLANATION WHEN YOU LOOK AT THE WAY THE CRACK FOLLOWS THE CONTOUR OF THE ANTENNA. I HAVE PICTURES ON MY PHONE BUT I DO NOT DOWNLOAD OR HAVE THE ABILITY TO SEND THEM AT THIS TIME.

ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT IS ON. CAR PULLS TO THE RIGHT EVER SINCE LIGHT CAME ON. TOOK IT IN FOR SERVICE AT 37,000 MILES AND FORD REFUSES TO REPAIR THIS SAFETY MALFUNCTION UNDER ANY TYPE OF WARRANTY. I PURCHASED EXTENDED PLATINUM INSURANCE COVERAGE BECAUSE I BOUGHT THIS VEHICLE USED 1 YEAR AGO. LIGHT COMES ON EVERYTHING I TURN THE VEHICLE ON. I'M CONCERNED FOR MY SAFETY DRIVING, ESPECIALLY AT HIGH SPEEDS ON THE FREEWAY.