Page 7 of 8 · complaints 301–350 of 384

2014 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electronic Stability Control (esc)
Filed Jan 16, 2018OK

THE DOOR AJAR LIGHT COMES ON WHEN I SHUT THE DRIVER SIDE DOOR. THE DOOR IS LATCHED AND IS SHUT PROPERLY BUT THE LIGHT STILL COMES ON. EVERY TIME I BRAKE IT DINGS AND IT DISPLAYS THE DOOR IS AJAR AND TRANSMISSION IS NOT IN PARK LIGHT. THIS ISSUE IS SPORADIC.

Engine
Filed Jan 2, 201823,333 milesNV

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD OF LAS VEGAS (660 N. DECATUR BLVD, LAS VEGAS, NV 89107), BUT WAS NOT DIAGNOSED. PREVIOUSLY, THE VEHICLE EXPERIENCED A POWER STEERING FLUID LEAK AND, WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A WHINING NOISE WAS PRESENT. THE POWER STEERING PRESSURE HOSE WAS REPLACED, BUT THE WHINING NOISE CONTINUED. ALSO, WHILE OPERATING THE VEHICLE, A FUEL ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,333.

Vehicle Speed Control
Filed Dec 15, 2017CA

I LEASED A 2014 FORD EDGE FROM ANTELOPE VALLEY FORD. AFTER TAKING POSSESSION, THE VEHICLE HAD TURBO LAG PROBLEMS. I REPORTED THIS TO ANTELOPE VALLEY FORD AND THEY TOOK THE CAR IN FOR REPAIR. I WAS TOLD THERE WAS NO PROBLEM. THE PROBLEM CONTINUES TO THIS DAY. THIS PROBLEM OCCURS WHEN VEHICLE IS IN MOTION.

Engine
Filed Dec 15, 201723 milesCA

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO ANTELOPE VALLEY FORD LINCOLN (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 483-0454). THE FAILURE COULD NOT BE DUPLICATED AND NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THERE WAS TURBO LAG. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE ISSUE WAS A FUNCTION OF THE VEHICLE. THE CONTACT STATED THAT AN INSPECTOR WAS HIRED FOR A FINAL INSPECTION AND DETERMINED THAT TURBO LAG WAS THE ISSUE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 23.

Engine
Filed Dec 11, 201770,000 milesMO

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AND SLOWED TO A STOP. THERE WERE UNKNOWN WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO WEHR FORD (11311 US-60 BUS, MOUNTAIN GROVE, MO 65711, (417) 926-3192) AND REPAIRED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS SUBMITTED; HOWEVER, THE CONTACT WAS INFORMED THAT FORD COULD NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.

Service Brakes1 injured
Filed Dec 4, 201756,000 milesTX

WHILE DRIVING ON A HIGHWAY AT APROX 50MPH MY CAR RAN OUT OF BRAKES COMPLETELY. THE CAR, A 2014 EDGE, IS AROUND 56000MILES WITH ALL SERVICES UPTODATED PERFORMED BY A FORD DEALER. IN THE LATEST SERVICE THE CHANGE THE REAR BRAKE PADS

Exterior Lighting
Filed Nov 21, 20175 milesMI

HALOGEN HEADLIGHTS ON LOW BEAM DO NOT PROJECT VERY FAR DOWN THE ROAD AND DO NOT ILLUMINATE AT ALL ABOVE APPROXIMATELY 40 INCHES ABOVE GROUND LEVEL SO IT IS IMPOSSIBLE TO READ STREET SIGNS WHEN NOT IN AREAS WITH STREET LIGHTS. THEY ARE ALIGNED ACCORDING TO FORD SPECIFICATIONS. VERY HAZARDOUS. AAA HAS CONDUCTED STUDIES ON THIS PROBLEM AND IT AFFECTS MULTIPLE MANAFACTURE'SVEHICLES THAT USE HALOGEN HEADLIGHTS. THIS HAS BEEN A PROBLEM SINCE VEHICLE WAS NEW AND DEALER HAS NO REMEDY.

Unknown or Other
Filed Nov 20, 201737,800 milesCA

PANORAMIC MOONROOF JUST SHATTERED SITTING STILL. NOTHING HIT IT AND CAR WAS NOT MOVING. WAS ON A RESIDENTIAL STREET AND OWNER WAS STANDING RIGHT BY THE VEHICLE.

Unknown or Other
Filed Nov 16, 2017MA

AFTER CLOSING THE PASSENGER'S SIDE FRONT DOOR, THE REAR WINDOW EXPLODED/SHATTERED.

Unknown or Other
Filed Oct 25, 2017AZ

EDGE'S "DOOR AJAR" WARNING LIGHT REMAINS ON, EVEN WHEN THE DOORS ARE CLOSED AND LATCHED. WHILE IT'S CERTAINLY ANNOYING TO BE CONFRONTED WITH A STUBBORN WARNING ON AN INSTRUMENT CLUSTER, NHTSA ALSO POINTS OUT THAT, AS LONG AS THE LIGHT IS ILLUMINATED, THERE'S NO WAY FOR DRIVERS TO KNOW FOR SURE THAT THE VEHICLE'S DOORS ARE PROPERLY CLOSED. AS A RESULT, OWNERS MAY SPEND A GREAT DEAL OF TIME CHECKING AND RE-CHECKING TO ENSURE THAT THE EDGE'S DOORS ARE REALLY, TRULY LATCHED. OVER TIME, OWNERS MAY BECOME SO ACCUSTOMED TO SEEING THE WARNING LIGHT CRYING WOLF THAT THEY BEGIN TO IGNORE IT--WHICH COULD, OF COURSE, CAUSE PROBLEMS IF A DOOR TRULY ISN'T CLOSED.HTTPS://WWW.THECARCONNECTION.COM/NEWS/1106519_2011-2013-FORD-EDGE-INVESTIGATED-FOR-PERSISTENT-DOOR-AJAR-WARNING

Fuel/Propulsion System
Filed Oct 20, 201734,400 milesMA

WHILE DRIVING ON TOWN STREET THE CAR STARTED SLOWING DOWN AND THE WRENCH LIGHT CAME ON AND THE CAR FELT LIKE IT IT JUST LOST ALL POWER - NOT ELECTRICAL BUT IT SLOWED DOWN TO A CRAWL. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD, SHUT OFF THE WRENCH AND SHUT OFF THE CAR. I LET IT SIT FOR A MINUTE THEN TURNED IT ON AND IT WAS FINE. I TOOK IT TO THE DEALERSHIP TODAY 10/20 AND THEY IDENTIFIED THAT IT WAS THE THROTTLE BODY. THIS WAS A VERY UNSAFE EVENT AND MY CAR HAS ONLY 34,614 MILES ON IT. IT COULD HAVE CAUSED A SERIOUS ACCIDENT IF I HADN'T PULLED THE CAR OVER AS IT JUST STOPPED IN THE MIDDLE OF THIS VERY BUSY STREET.

Electrical System
Filed Oct 17, 201723,600 milesNY

TOUCHSCREEN STOPPED WORKING. IT CONTROLS HANDS-FREE PHONE, NAVIGATION, TEMPERATURE, AND RADIO. FORD EXTENDED WARRANTY ON SYSTEM, BUT DID NOT INCLUDE TOUCHSCREEN ITSELF, AND IS CHARGING $1,000 TO REPLACE. TOUCHSCREEN ITSELF SHOULD BE RECALLED. DANGEROUS IF NEED TO MAKE PHONE CALL AND HAVE TO USE CELL PHONE RATHER THAN HANDS -FREE UNIT, OR IF RELYING ON SYSTEM TO GIVE NAVIGATION DIRECTIONS AND IT SUDDENLY STOPS WORKING.

Structure › Body
Filed Oct 6, 201778,000 milesCA

WHILE DRIVING ON HIGHWAY, PANORAMIC GLASS ROOF EXPLODED INTO PIECES. ROOF WAS NOT OPEN OR BEEN USED I. MORE THAN 2 YEARS. SCREEN WAS LUCKILY CLOSED OR I WOULD HAVE BEEN COVERED IN GLASS. LOUD BANG AND RUSH OF AIR CAUSING ME TO JERK STEERING WHEEL AND ENTER NEXT LANE OF TRAFFIC

Engine
Filed Sep 27, 201762,344 milesAL

CAR STOPPED RUNNING IN THE MIDDLE OF A RED LIGHT AND WHEN PUSHING THE GAS WOULD NOT DO ANYTHING AND WHEN PUT INTO PARK THE WHOLE CAR SHOOK REALLY BAD. HAD TO GET OUT OF THE MIDDLE OF THE ROAD SO THAT I WOULD NOT BE HIT FROM BEHIND.

Power Train
Filed Sep 26, 201722,232 milesGA

AFTER DRIVING AND PLACING THE VEHICLE IN PARK, THEN TURNING OFF THE ENGINE; WHICH IS DONE BY "PUSHING BUTTON CONTROL," THE INDICATOR READS " TRANSMISSION NOT IN PARK". ALTHOUGH THE GEAR HANDLE IS FULLY ENGAGED IN THE PARK POSITION. ONLY AFTER PUSHING THE GEAR HANDLE WITH A LITTLE FORCE TO ENSURE IT'S IN THE "PARK", POSITION, DOES THE DASH INDICATOR CHANGES TO "PARK". AND IT'S SAFE TO EXIT THE VEHICLE.

Steering
Filed Sep 14, 20176,000 milesNV

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD LOCATED IN LAS VEGAS, NV), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.

Suspension
Filed Aug 28, 201734,000 milesTX

THE A/C SYSTEM DOES NOT RESPOND TO TEMPERATURE CONTROL. IT STAYS ICE COLD. THE SUSPENSION SQUAWKS AND CLANKS WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL TURNS.

Power Train
Filed Aug 21, 201762,788 milesNJ

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE "TRANSMISSION NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEYERS FORD LOCATED AT 170 RIDGEDALE AVE MORRISTOWN, NJ 07960) WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 62,788. UPDATED 10/05/17*LJ *TR

Unknown or Other
Filed Aug 17, 201714,000 milesDE

EXHAUST ODORS ENTER VEHICLE CABIN AFTER HEAVIER ACCELERATION. IT IS MORE PREVALENT WHEN AIR CONDITIONING IT TURNED ON. THIS ODOR CAN VARY IN INTENSITY FROM MILD TO SO OVERWHELMING THAT YOU COUGH, GAG, EYES WATER AND SINUSES WILL DRAIN. IT IRRITATES MY THROAT. I DRIVE THIS VEHICLE A LOT EACH DAY AND WHILE AT FIRST I THOUGHT THE SMELL WAS ENTERING THE VEHICLE FROM OTHER VEHICLES EXHAUST IN FRONT OF ME, I HAVE FINALLY REALIZED IT IS COMING FROM THE VEHICLE I AM DRIVING. SMELL INTENSITY SEEMS RELATED TO HOW HARD THE ACCELERATION WAS. FOR EXAMPLE, WHEN ENTERING A HIGHWAY ON AN ACCELERATION RAMP DURING HEAVY TRAFFIC, THE SITUATION COULD REQUIRE HEAVY ACCELERATION TO GET UP TO SPEED. THE CAR GETS A VERY HEAVY ODOR OF EXHAUST INSIDE THE CABIN IN THIS SITUATION WITH AIR CONDITIONING ON. WHEN THIS INTENSITY HAPPENS YOU MUST ROLL DOWN THE WINDOWS TO CLEAR THE SMELL FROM THE INTERIOR. THE SMELL IS LESS INTENSE DURING EASIER ACCELERATIONS. I NOTICE MYSELF FEELING DROWSY SOMETIMES DURING THE SUMMER MONTHS, WITH AIR CONDITIONING ON, AFTER I HAVE BEEN DRIVING THE CAR FOR MAYBE AN HOUR OR SO. ROLLING THE WINDOWS DOWN SEEMS TO MAKE THE SENSATION GO AWAY AS DOES GETTING OUT OF THE VEHICLE. I AM CONCERNED CARBON MONOXIDE IS PRESENT WITH THE ODOR THAT ENTERS THE VEHICLE INTERIOR. I DO NOT NOTICE THE SMELL MUCH DURING THE COOLER MONTHS WHEN AIR CONDITIONING IS NOT USED. THE INTENSITY OF THE ODOR, UNDER HEAVIER ACCELERATION, IS VIRTUALLY BREATHTAKING. IT IS VERY DIFFICULT TO BREATH INSIDE THE INTER

Service BrakesCrash
Filed Aug 10, 201760,000 milesTX

AT 60,000 MILES MY 2014 FORD EDGE MASTER CYLINDER FAILED WHILE DRIVING AT AROUND 10 MPH ON MY STREET AS I WAS GETTING READY TO PARK WHICH EFFECTED BRAKING. THIS CAUSED ME TO HIT THE HIGH CONCRETE CURB IN FRONT OF MY HOUSE AND MESS UP MY FRONT BUMPER. I ENDED UP HAVING TO PULL THE LOWER BUMPER COVER OFF TO KEEP IT FROM DRAGGING THE GROUND. THE MASTER DOESN'T COMPLETELY FAIL THOUGH, IT WORKS FOR ABOUT A DOZEN STOPS AND THEN THE PEDAL GETS SOFT FOR ONE STOP. UPON CALLING FORD THIS IS ONE OF THE VIN NUMBERS THAT IS NOT COVERED UNDER THE RECALL. I DON'T UNDERSTAND HOW THERE ARE SO MANY FAILURES OF THE BRAKE BOOSTER AND MASTER CYLINDER WITH A LOT OF FORD MODELS THAT HAVE THE SAME ENGINE, BUT I'M SUPPOSE TO BELIEVE THEY GOT THE PROBLEM FIXED BEFORE MY VEHICLES...I HAVE A FEELING THAT AS VEHICLES START TO HIT THE SAME MILEAGE AROUND MY YEAR THERE WILL BE A LOT MORE OF THESE ISSUES POPPING UP.

Vehicle Speed ControlCrash
Filed Aug 4, 2017GA

ON JULY 31, 2017 IN MY 2014 FORD EDGE I SLOWED DOWN TO TURN RIGHT INTO A PARKING SPACE AT AN ELEMENTARY SCHOOL, AND ALL OF A SUDDEN THE CAR TOOK FLIGHT OVER THE CURB AND SPED INTO THE WOODS. SCARED AND SHAKEN I WAS TRAPPED IN THE CAR WITH TREES BLOCKING THE FRONT DOORS. I WAS ABLE TO GET OUT OF THE CAR BY CLIMBING INTO THE BACKSEAT WHERE I WAS ABLE TO OPEN THE DOOR. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED. THIS ACCELERATION IS VERY SCARY AND I WILL NOT FEEL COMFORTABLE DRIVING THIS CAR AGAIN! WHAT IF CHILDREN WOULD HAVE BEEN IN THE WAY?

Fuel/Propulsion System
Filed Jul 19, 201755,000 milesNJ

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO OBSERVED AN ODOR OF FUEL EMITTING FROM THE FUEL TANK. THE VEHICLE WAS DIAGNOSED THAT A HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS INCOMPLETE.

Electronic Stability Control (esc)
Filed Jun 24, 201760,000 milesGA

WHEN DRIVING AT HIGHWAY SPEEDS (65 MPH+) WITH CRUISE CONTROL ENABLED, IF I PASS AN 18 WHEELER, THE CAR WILL SUDDENLY JAM ON THE BRAKES AND DECELERATE FROM MY CURRENT SPEED DOWN BELOW 55 MPH. THIS HAPPENS IN LESS THEN 3 SECONDS. THERE IS NO ONE IN FRONT OF ME - IT IS A CLEAR STRAIGHTAWAY. IF I STEP ON THE GAS THE CAR WILL SPEED UP AND I'LL PASS THE TRUCK. AT THAT POINT THE CRUISE CONTROL WILL OPERATE NORMALLY - UNTIL I PASS ANOTHER TRUCK. THIS DOESN'T HAPPEN ALL THEN TIME. MAYBE 20%. IT SEEMS TO HAPPEN WITH TALL TRACTOR TRAILERS MORE THEN NORMAL TRUCKS. ASIDE FROM THE SUDDEN STOPPING ISSUE, THE REAL PROBLEM IS THAT CARS BEHIND ME SEE THAT I AM STOPPING FOR NO APPARENT REASON AND IF THEY'RE NOT PAYING ATTENTION THEY'LL RUN RIGHT INTO THE BACK OF MY CAR. THIS HAS BEEN A DAY 1 PROBLEM - I BOUGHT THE CAR NEW IN 2014. I AM ADDING MY COMPLAINT TO OTHERS WHO HAVE REPORTED THIS SAME ISSUE. FORDS RESPONSE - PAY $3000 TO HAVE YOUR CAR FIXED. THIS IS A SAFETY ISSUE AND THERE OUGHT TO BE A RECALL TO GET IT FIXED.

Electrical System
Filed Jun 11, 20171 milesCA

2014 FORD EDGE W/ 100000 MILES. DRIVING IN TOWN AND HEADLIGHTS WENT OFF. ALL OTHER LIGHTS STILL ON; TAIL, DASH, PARKING, T/S, FLASHERS AND ACCESSORY. RETIRED FORD MECHANIC. STARTED ACTIVATING ALL LIGHT RELATED SWITCHES. ALL THINGS NORMAL EXCEPT NO HEADLIGHT &/OR HIGH BEAM. WIGGLED AND PULLED ALL FUSES AND RELAYS IN THE UNDER HOOD FUSE PANEL. WIGGLED AND PULLED ALL ELECTRICAL LOOMS AND CONNECTORS. CHECKED HEADLIGHT PLUGS AND CONNECTORS. NOTHING!! SLAMMED HOOD AND LIGHTS RETURNED. HAS NOT RE-OCCURRED YET.

Engine
Filed May 16, 201710,000 milesFL

UNDER HARD ACCELERATION A STRONG ODOR OF EXHAUST IS SMELLED INSIDE THE CABIN. WINDOWS UP AND MAKES NO DIFFERENCE IF A/C IS ON OR OFF OR IN THE RECIRCULATION MODE.

Unknown or Other
Filed May 7, 2017CA

THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF WHEN DOOR IS CLOSED. THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON AND TRIGGER THE ALARM SYSTEM OCCASIONALLY. THIS IS THE SECOND TIME IT IS HAPPENING, THE FIRST BEING 1.5 YEARS AGO WHERE FORD DID CLEAN THE SENSORS AND FIXED THE PROBLEM UNTIL NOW. LAST MONTH THE PROBLEM STARTED REOCURRING.

Electrical System
Filed Apr 19, 20173 milesCA

THE VEHICLE IS SHOWING A "DRIVER DOOR AJAR" INDICATOR WHEN THE DOOR IS CLOSED. ATTEMPTED TO OPEN AND CLOSE THE DOOR BUT INDICATOR STILL WONT TURN OFF. ALARM WONT ACTIVATE AND ALL LIGHTING STAY ON IN THE VEHICLE.

Unknown or Other
Filed Mar 29, 201752,000 milesMI

WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE HAVE EVEN HAD A PROBLEM WITH TRYING TO USE REMOTE START AFTER IT'S IN PARK AND IT WON'T START DUE TO IT SAYING THAT TRANSMISSIONS NOT IN PARK BUT IT WAS WHEN WE EXITED THE VEHICLE.

Unknown or OtherCrash
Filed Mar 19, 2017NJ

I PARKED MY CAR ON MY DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I STEP OUT OF THE CAR AND WAS PLAYING WITH MY DAUGHTER BY THE SIDE OF THE CAR. MY CAR STARTED ROLLING DOWN THE DRIVEWAY. I OPENED THE DOOR AND SAW THE CAR CAME OUT OF GEAR. I REACHED IN AND SHIFTED BACK TO PARK. CAR CONTINUED TO ROLL DOWN DRIVEWAY. I TRIED STOPPING IT BY TRYING TO JUMP IN BUT CAR CONTINUE TO ROLL ALMOST PINNING ME. I JUMPED OUT AND CAR HIT MY NEIGHBORS CAR. THE WHOLE TIME THIS WAS HAPPENING I HAD THE KEY IN MY HAND. REPORTED IT FORD AND BOUGHT IT TO THE DEALER TO BE INSPECTED. THEY COULDN'T FIND A PROBLEM. FORD MC NOR THE FORD DEALER WANT TO TAKE RESPONSIBILITY. NOR CAN THEY FIND A PROBLEM WITH MY CAR.

Electronic Stability Control (esc)
Filed Mar 12, 201728,000 milesTN

VEHICLE WHILE MOVING LOST ALL POWER WHILE ENGINE STILL RUNNING ALMOST GOT ME AND MY DAUGHTER KILLED ON STATE HIGHWAY BY 2 VEHICLES TODAY 3 12 2017

Structure › Body
Filed Mar 3, 201740,000 milesVA

THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.

Unknown or Other
Filed Feb 15, 201747,000 milesCA

MY CAR HAS BEEN AT FORD SERVICE FOR THE PAST 7 DAYS WAITING FOR PARTS. THIS IS THE SECOND TIME IT'S BEEN IN FOR SERVICE IN THE PAST MONTH. I INITIALLY REPORTED EXHAUST SMELL IN THE CABIN COMING FROM THE AIR VENTS. THERE WAS A PROBLEM WITH THE SHIFTER WHICH THEY REPLACED BUT THEY TOLD ME THEY COULDN'T DETECT THE SMELL OR A CAUSE FOR ANY SMELL. I TOOK THE CAR BACK LAST WEEK WHEN THE EXHAUST/ROTTEN EGG ODOR CONTINUED AND THE CAR WAS MAKING A LOW DRONE NOISE AND FALTERING ON ACCELERATION. I WAS JUST TOLD THIS MONDAY (TWO DAYS AGO) THAT THE EXHAUST SMELL IS PART OF THE PROBLEM BEING REPORTED ON THE NEWS. I WAS NOT AWARE OF WHAT WAS ON THE NEWS AT ALL. MY CAR IS A 2014 EDGE.

Engine and Engine Cooling › Exhaust System
Filed Feb 13, 201737,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ACCELERATING THE VEHICLE, AN EXHAUST ODOR ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/31/17*LJ *CN

Visibility › Sun/Moon Roof Assembly
Filed Feb 7, 201752,000 milesCA

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE DRIVER NOTICED THAT A LOT OF WATER LEAKED THROUGH THE SUN ROOF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND IN THE PROCESS OF BEING REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SUN ROOF ASSEMBLY TRACK WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Exterior Lighting
Filed Feb 2, 201713,000 milesMI

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AND THE CONTACT COULD NOT SEE THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Jan 25, 201723,000 milesOH

WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON IT. WHEN I CONTACTED FORD I WAS TOLD THAT THE BRAKES ARE ONLY COVERED FOR 12 MONTHS OR 12,000 MILES

Unknown or Other
Filed Jan 13, 201740,250 milesWA

CARBON MONOXIDE COMING THROUGH HEATER SYSTEM INTO THE CAB OF THE VEHICLE

Electrical System
Filed Jan 12, 2017MD

CONSUMER CONTACTED THE FORD COMPANY TO FILED A REPORT , CAS-10726841 ON OCTOBER 3,2016. THE CONCERN WAS THAT VEHICLE HAD NO HEAT, CONSUMER UNABLE TO DEFROST WINDOWS DURING FREEZING TEMPERATURES. UPDATED 01/12/17*LJ THE DEALER REPLACED THE BLEND DOOR AT A COST OF $ 692.33. UPDATED 03/01/17.*JB UPDATED 03/15/17.*JB UPDATED 03/16/17*LJ UPDATED 12/6/2017*JS

Unknown or OtherCrash
Filed Dec 1, 201610,000 milesWI

MY WIFE AND I STOPPED FOR LUNCH, AND PARKED ON A CITY STREET. (85 I REMEMBER LOOKING AT MY PHONE WHEN I STOPPED AND SHUT OFF THE CAR USING THE PUSH BUTTON ON THE DASH. WE WALKED TO THE FOOD STAND AND SOMEONE TAPPED ME ON THE SHOULDER TO INFORM ME THAT MY CAR ROLLED DOWN THE STREET. I ATTACHED A PICTURE BELOW. I CRAWLED TO THE DRIVER SIDE THROUGH THE PASSENGER DOOR. THE CAR CAME TO A STOP BY HITTING A SMALL TREE, AND JUST MISSED A LARGE TREE. I WAS ALSO INFORMED THAT THE CAR ROLLED SLOW ENOUGH THE CARS AND PEOPLE WERE ABLE TO AVOID CONTACT. THERE WAS A CROWD, BUT THANKFULLY NO ONE CALLED THE POLICE. THE CAR ONLY HAD A SMALL SCRATCH ON THE BUMPER. I ALSO REMEMBER A BING..BING..BING NOISE WHEN WE EXITED THE VEHICLE PRIOR TO IT ROLLING AWAY. IT MADE THE SAME NOISE THEN I LEAVE MY HEADLIGHTS ON, BUT THEY AUTO SHUT-OFF IN THE PAST. YOU MAY HAVE FIGURED OUT THAT I FORGOT TO PUT THE CAR IN PARK. YES I MADE AN ERROR, BUT FORD COULD HAVE THE CAR MAKE A LOUD NOISE IF THE DRIVER DOOR IS OPENED BEFORE OR AFTER THE ENGINE IS SHUT OFF AND THE CAR IS NOT IN PARK. I AM A 29 YEAR EMT, AND I CAN ASSURE YOU THAT SAFETY IS ALWAYS ON MY MIND, BUT JUST NOT ON THIS DAY. I AM 63 YEARS OLD, AND ALL MY PREVIOUS CARS WERE UNABLE TO REMOVE THE KEYS IF THE CAR WAS NOT IN PARK. SO IT'S ALL ABOUT THE PUSH BUTTON START/STOP BUTTON. THANKS FOR READING, AND MAYBE YOU CAN SUGGEST A FIX TO FORD.

Wheels
Filed Oct 26, 201625,000 milesMI

WENT TO DEALER FOR OIL CHANGE / TIRE ROTATION - ALSO TO CHECK LOSS OF AIR IN RIGHT REAR TIRE - SERVICEMAN PULLED A NAIL AND FIXED TIRE - BUT SAID THERE WAS A CRACK ON THE WHEEL ( 22 INCH POWDERED ALUMINUM) AND SHOULD B REPLACED - CR USED FOR VERY LIGHT DRIVING ONLY HAS 23,000 MILES SINCE 2014. *TR

Engine
Filed Oct 4, 201621,800 milesPA

VEHICLE ABRUPTLY SLOWED DOWN WHILE GOING 35-40 MPH. ERROR MESSAGE ON DISPLAY SAID SEE OWNERS MANUAL WITH THE WRENCH SYMBOL WHICH IS A LOSS TO THE POWER TRAIN. VEHICLE HAD A ROUGH IDLE AND GAS PEDAL WAS NOT RESPONDING AND I HAD TO BE COAST TO SIDE OF ROAD AFTER WHICH IT WAS TURNED OFF. AFTER ABOUT 3-5 MINUTES I RESTARTED THE VEHICLE AND EVERYTHING WAS FINE. I WAS GOING STRAIGHT AND UP A SMALL INCLINE. VEHICLE WOULD NOT GO FORWARD AND I HAD TO COAST BACKWARDS DOWN HILL.

Air BagsCrash1 injured
Filed Sep 21, 201660,000 milesMN

DRIVER LOST CONTROL WHILE DRIVING. THE 2014 FORD EDGE DROVE INTO THE DITCH AT ABOUT 45 MILES PER HOUR. MULTIPLE TREES WERE TAKEN OUT THEN CAR COLLIDED FRONT ON WITH A LARGE TREE, WHICH STOPPED THE VEHICLE. IMPACT CAUSED DRIVER TO HIT HEAD ON THE STEERING WHEEL, CAUSING A CONCUSSION. THE AIR BAGS DID NOT DEPLOY.

Unknown or Other
Filed Aug 31, 201613,000 milesFL

CAR HESITATES 4 OR 5 SECONDS WHEN GOING FROM REVERSE TO DRIVE WHEN INCREASING SPEED ON HIGHWAY TO CHANGE LANES OR AFTER COASTING THEN TRY TO ACCELERATE FORD SAYS TOUGH LIVE WITH IT TRIED SEVERAL TIMES TO HAVE IT REPAIRED THEY SAY CANT BE DONE

Fuel/Propulsion System
Filed Aug 27, 201618,420 milesNY

THE FUEL STOPS GOING TO THE ENGINE WHILE DRIVING ON A COUNTRY ROAD. THIS HAS HAPPENED ON 3 OCCASION SINCE I PURCHASED THE CAR IN 2014. DATES OF OCCURRENCE 12/24/15, 8/5/16, AND 8/12/16.

Electrical System
Filed Aug 26, 201645,000 milesOK

DOOR AJAR MESSAGE APPEARED WHEN DOOR IS SECURELY SHUT, ALSO SAYS SHIFT TO PARK, DOORS DON'T LOCK WHEN THEY SHOULD, DOME LIGHTS REMAIN ON LONGER THAN THEY SHOULD, IT ALSO BINGS LIKE WHEN THE SEAT BELTS AREN'T FASTENED, CONSTANTLY HAVE TO PUSH THE OK BUTTON ON STEERING WHEEL CONTROLS TO STOP THE NOISE, CONTINUES TO DO THIS THROUGHOUT EA TIME I DRIVE THE CAR. IT STARTED AT ABOUT 45,000 MILES, CURRENTLY HAVE 46,000 MILES AND IT CONTINUES EA TIME THE CAR IS STARTED AND THROUGHOUT THE ENTIRE TRIP. I DO NOT HAVE THE EXTENDED WARRANTY AND THERE SHOULD BE A RECALL FOR THIS ISSUE, THE FORD DEALERSHIP TOLD ME THEY HAVE HAD TO REPLACE NUMEROUS SENSORS THAT IS CAUSING THIS ISSUE. IT WILL COST SEVERAL HUNDRED DOLLARS FOR REPAIR, THAT I DON'T HAVE TO COVER THIS REPAIR. FORD SHOULD NOT BE ALLOWED TO INSTALL DEFECTIVE SENSORS. MY CAR WAS PURCHASED NEW IN 2014.

Unknown or Other
Filed Aug 16, 2016TX

WHEN YOU ACCELERATE TO PASS OR ENTER A FREEWAY YOU GET STRONG EXHAUST FUMES INSIDE THE CAR.SO STRONG YOU HAVE TO PUT THE WINDOWS DOWN TO CLEAR THEM OUT. HAVE HAD THIS VEHICLE BACK TO DEALERSHIP 4 TIMES FOR THIS PROBLEM. THEY HAVE DONE WHAT FORD SAID DO AND THAT DID NOT SOLVE THE PROBLEM. FORD SAID " WELL DON'T ACCELERATE HARD." TELL ME HOW YOU CAN GET ON A BUSY FREEWAY IN HOUSTON, TEXAS WITHOUT ACCELERATING HARD. THIS HAS CONVINCED ME THAT FORD DOES NOT CARE ABOUT CONSUMERS,SO I WILL NEVER PURCHASE ANOTHER FORD.

Electrical System
Filed Aug 1, 2016100,000 milesIL

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING LIGHT ILLUMINATED WITH ALL THE DOORS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jul 21, 201657,000 milesNM

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT AND DOME LIGHT REMAINED ILLUMINATED. ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOR THE REAR PASSENGER DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Unknown or Other
Filed Jul 6, 201631,000 milesCA

SMELL EXHAUST GAS INSIDE THE CAR WHILE DRIVING ON HIGHWAY

Unknown or Other
Filed Jun 20, 2016CA

ISSUE STARTED LATE LAST YEAR, DOOR AJAR WARNING LIGHT/AUDIO WARNING COMES ON EVEN THOUGH THE DOOR IS COMPLETELY CLOSED. DOESN'T ALLOW THE DOOR TO LOCK WHILE DRIVING AND THE AUDIO WARNER CONSISTENTLY COMES ON DURING THE DRIVE. THE WARNING COMES ON IMMEDIATELY ONCE THE CAR IS STARTED AND THE WARNING CONTINUES WHEN THE CAR COMES TO A STOP AND WHEN IT BEGINS TO ACCELERATE. WE'VE TAKEN THE CAR WHILE IT WAS UNDER WARRANTLY TO HAVE THE PROBLEM ADDRESSED. THE DEALER LOOKED AT IT AND COMMUNICATED THAT THEY'VE HAD THIS ISSUE BEFORE. THE PROBLEM WAS RESOLVED BUT NOW IT'S BACK AGAIN AFTER MAYBE 4 MONTHS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Edge → · Every Edge year → · How the figures are calculated →