2014 Ford Edge complaints

The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse, the rearview camera failed to display a clear review image. No warning light was illuminated. In addition, the contact stated that occasionally the digital screen displayed an upside-down image or a black screen. The vehicle was taken to a local dealer and the contact was informed that the back over prevention camera needed to be replaced. The vehicle was not repaired. The contact related to failure to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Backup camera fails intermittently and displays a warning telling me it is not operable and recommending it be checked. Same problem as desc2ibed in NHTSA recall issued last month for Ford vehicles including 2021-2014 Edge.

The contact owns a 2014 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was frozen, and the screen was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,717.

Rear camera works intermittently and is often blurry/glitches. Rear powered hatch often only closes partway then reopens

The contact owns a 2014 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop, and the stopping distance was extended. The vehicle was taken to the local dealer who replaced the brake master cylinder and brake booster; however, the failure persisted. The vehicle was taken back to the dealer who diagnosed that the hydraulic brake booster and electronic brake booster were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.

The contact owns a 2014 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the sunroof unexpectedly exploded. The contact stated that there was no impact to the sunroof to have caused the sunroof glass to explode. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.

The back up camera quit working about 6 months ago for a short time. then it worked for about a week then stopped working completely. I had a message on the screen stating to bring it to the dealership. At that point the backup sensors were still working. Until about a week ago they quit completely. Now I get a warning to check the sensors but there is nothing stuck in or on the sensors. Now the entire back up system and sensors no longer work at all.

The brake booster continues to fail. I replaced this part for the second time 6 months ago, the first time was roughly 9 months before that. The failure of this part causes the brake pedal to drop to the floor making stopping tricky. I have had no accidents, no police report and no warning. No dash lights illuminate indicating a problem as well as no symptoms before the failure.

Back up camera randomly goes to a blank/black screen. Other times it randomly flips upside down. Many times the picture is grainy and wavy. Completely unreliable. I was told that the cameras just go bad randomly and that it’s my problem. However, it has to be the wiring since occasionally the picture is sharp and occasionally it is right side up. The constant unreliability is a safety hazard.

The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

Rear view camera shows an inverted image when drive placed in reverse. It's a safety issue when backing up.

ABS brakes randomly engage in normal braking conditions. Inspection found a broken Reluctor ring on the front drivers side axle.

The Power Take Off Assembly (PTU) failed. I had it replaced a a Ford Dealership with a genuine Ford PTU. After driving less than 125 miles the PTU failed again and my right front half shaft disengaged without notice on the high when traveling at highway speeds. Upon return to the dealership they noted that the PTU failed and it was replaced at no cost. However, they charged me for the replacement of the Right Front Axel. I contacted Ford Customer Service and contend that recall 14S10 should apply especially after the new PTU failed. They denied my claiming stating that the dealership claimed a torn CV Boot was the cause of my axel disengaging. However there was no mention of a torn CV Boot in the dealerships multipoint inspection of my vehicle when originally brought in. Ford Customer Service and the dealership denied my claim.

New brake booster, new brakes put on 6 months ago, ABS now has problems. Car starts to skid when braking, only 1 brake works, car only has about 140,000 miles on it. When on the freeway at about 60-65 mph, car will start to lose power and shake until you hit the brakes really hard 2 or 3 times, no accident yet but if not fixed, it will happen. Brake pedal goes down to the floor will sitting at a red light or at a stop light.

The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rearview camera image failed to display. A message advising that the rearview camera was inoperable and to contact the dealer was displayed. The contact stated the failure occurred intermittently while reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,400.

The contact owns a 2014 Ford Edge. The contact stated that while her husband was starting the vehicle, there was an abnormal clanking sound coming from the vehicle. The contact turned off the vehicle. There were no warning lights illuminated. The vehicle had been driven the day prior without any issues. The vehicle was towed to an independent mechanic, where it was determined that the engine was blown. The contact was informed that the internal water pump had failed, and there was water inside the engine. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Edge. The contact stated that the vehicle was hesitating while driving at various speeds. The contact stated that the engine and a wrench warning lights were illuminated. The failure had become more persistent and occurred at various speeds. The contact stated that after refueling, the vehicle became idle, lost power steering functionality, and lost motive power. The vehicle was restarted and regained proper functionality. The failure was intermittent but became more persistent and occurred whether the vehicle had been refueled. The contact stated while driving 55-60 MPH, the vehicle lost motive power and several attempts were needed to restart the vehicle and continue driving. The vehicle was taken to a certified mechanic who had replaced the Oxygen sensor twice, the purge valve once, and the EVAP twice; however, the failure persisted. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 155,000.

The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rearview camera display screen went blank, and the contact was unable to view an image behind the vehicle. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the communication module needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 141,000.

The seat feels like it’s leaning to the right and rocks back on start and rocks forward on stop. Please advise if this is part of a larger issue.

Brake pedal sinks all the way to the floor to be able to break. Dealership changed brake booster to solve the problem. It was replaced but it’s still doing the same thing. Next recommendation was to change the brake master cylinder. It was also replacement but still having the same issue. Now the dealership is recommending to change the HCU (hydraulic control unit). I did some research that some ford vehicles is under a recall about HCU’s. But not specifically for 2014 Ford Edge. I am reaching out to get this looked over and consider this part of Ford Edge recall as well. Thank you

See attached document for complaint.

Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed by ford out of my pocket. Can’t afford it. But it is available for inspection. I did clean some corrosion off of some wiring harness connections to no avail. Please advise.

Brake booster is bad brakes are hard then soft loud squeezing noise won't.seen many people have this problem. And different models have been recalled but not the 2014 Ford edge. Very dangerous.

The back up camera image flipped upside down about five years ago. it will occasionally flip right side up for short while, but then flips back. I recently found online that I'm not alone, and that this seems to be a common problem among Ford Edge owners. Also, I see where there was a recall of 2020 and 2021 Ford Edges with similar back up camera issues. It seems that the problem existed prior to those years already. Is there any chance that the this problem be acknowledged by Ford to me, an earlier and current owner ?

Experienced a hard brake pedal, making it difficult to stop safely, sometimes the vehicle experienced an loss of brake pressure. I also heard a strange noise while pressing the brake pedal, like a “wind blowing” noise.

Multiple car alarms showed up. Turns out the ABS module is bad. Looked at the Ford page and the same issue is already in recall on 2011-2013 years. This vehicle is a 2014 and has the same problem and should be included in the recall.

The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the steering wheel and vehicle were shaking abnormally. There was an abnormal clunking sound detected. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission case and drive shaft were cracked and leaking and needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Magic City Ford Lincoln (809 Williamson Rd. NE, Roanoke, VA 24016 – (540)345-0911), but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.

Faulty Water Pump causing thousands of dollars to repair. There is a recall on same models and year my vehicle should also be on it. Stalled on hiway. Had to pay more money for tow. Repairs are more than car is worth. You have to take the top part of engine off to replace it.

In 2020, I paid a local Ford Dealership to replace my back up camera on my 2014 Ford Edge SEL. The camera had failed and gave the " camera not available" to driver. Worked until July of 2024. In July, the new camera failed. The camera "inverted" the image the driver sees. This makes it impossible to use the camera safely for backing up or hazard during back up. I feel this is a critical safety issue, causing disorientation of the driver while backing up. A call to the Ford dealer got the reply " Your vehicle is not covered under any Ford recall to date. The back-up camera has failed, and we can replace it at your cost"

The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle lost motive power. The service engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed but no failures were found. The vehicle was not repaired. The contact stated that several days later while driving 25 MPH, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed but no failures were found. The service engine and check engine warning lights were illuminated. The vehicle was inspected by an independent mechanic and it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was repaired. After further investigation, the contact related the failure to Customer Satisfaction Program: 13N03 (Throttle Body Extended Coverage). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2014 Ford Edge. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.

The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger’s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.

The contact owns a 2014 Ford Edge. The contact stated while driving 80 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed with internal water pump failure. The mechanic determined that the water pump and the head gasket needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

Brake pedal floats to the floor. It has not corrected itself. There should be a recall as many people are having the same problem.

The contact owns a 2014 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle hesitated but started after several attempts. The contact took the vehicle to the dealer who informed the contact that the starter on the vehicle was not failing. The contact stated while driving at an undisclosed speed the vehicle stalled. The vehicle was able to be restarted. The contact stated that while attempting to park the vehicle, the back-over prevention camera failed to operate as needed. The contact took the vehicle to the dealer who informed the contact that the vehicle was not included in a recall. The manufacturer was made aware of the failure and instructed the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 110,000.

I was traveling southbound on a two lane hwy. I slowed down and used my blinker to alert the semi behind me that I was making a left hand turn. Upon making the left hand turn, a vehicle passed the semi and tboned me on my driver’s side front and back doors. My airbags never deployed and I hit my head on my driver’s side window. The damage was bad enough that I could not get out of my car. Neither the front or back doors could be opened.

This vehicle has a well-documented problem with the ABS hydraulic control module. There are hundreds of cases found on the internet where the brake pedal goes all the way to the floor. NHTSA appears to have confirmed this problem in the model year 2015 and 2016 vehicles, but not the 2014 or other years. This is an incredibly dangerous defect that must be addressed.

The contact owns a 2014 Ford Edge. The contact stated that the back-over prevention camera intermittently failed to operate when the vehicle was shifted into reverse(R). The vehicle was taken to the dealer where the contact was informed that there were no recalls on the vehicle. The manufacturer was then notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could

The contact owns a 2014 Ford Edge. The contact stated that the rearview camera image was distorted and blue while reversing. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

The seat rocks back and forth on takeoff and stop. Self inspected and found cracked square tubing on frame of seat. Car does not feel safe to me to drive. Car has never been in accident to my knowledge. Was purchased used.

The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, upon depressing the brake pedal, the pedal was abnormally firm. The contact then heard a hissing sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake booster. The vehicle was not repaired. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N02, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.

I had my oil changed last year upon seeing some suspicious activity during this oil change at Walmart, they were dishonest and lied to my face about my skid plate missing bolts underneath. I told them there's is no way my mobile mechanic put all four back on last night after it fell off while driving. So they lied to me. I filled a complaint. My car started driving weird. Then about two weeks later my car while in park, out of no where wouldn't reverse the steering wheel way locked it hard to turn. And sounded like a broken garbage disposal. It wasn't drivable.i have a2014 Ford edge sel. I ended up having it towed to Ford dealership in Tustin and I remembered that I had just saw online fright before the oil change that there was recalls three online pee my vin in a search . I dropped the keys off at Ford and put the the recall numbers on the envelope going they could look at it. I was told over the phone what the issue was she is be about 1900.00 to replace. I told him there's no way it is that expensive. The party was about 200.00 and the job should only take about 1-2 hours of even that.I told him I was homeless sleeping out of my car with my daughter 5, at the time what are my options. I told him I had mechanical breakdown coverage he called me back saying the claim for coverage was denied when I had talked to them they were waiting for the dealership to call over with necessary repairs information. So I already knew he was being deceptive she and dishonest. I asked him to

When applying the brakes, the brake pedal goes to the floor, the vehicle won't stop. Brake pedal goes to the floor intermittently. On several occasions tried to stop for a stop sign, brake pedal went to the floor, went thru stop sign.

The lever on the gas door dosen't closed all they causing the check engine to light up The code shows a vapor leaking

The contact owns a 2014 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. Additionally, the vehicle lost motive power after coming to a complete stop. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 123,000.

Brakes press down to the floor and a weird sound when braking

The contact’s mother owns a 2014 Ford Edge. The contact stated that while his mother was driving at an undisclosed speed, she depressed the brake pedal, and the brake pedal became spongy and failed to stop the vehicle. The contact stated that his mother had to apply added pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle stopped slowly. No warning light was illuminated. The vehicle was taken to an independent mechanic where the front brake lines were bled; however, the failure recurred. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 246,000.

The contact owns a 2014 Ford Edge. The contact stated that on several occasions while reversing, the rear-view camera image was displayed upside down and then a black screen appeared. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Edge. The contact stated while driving approximately 40 MPH and making a right turn, the brake pedal was depressed and went to the floorboard. The contact stated the vehicle failed to slow as needed. The contact steered the vehicle off the roadway and used the parking brake to stop the vehicle. The contact shifted into park (P) and turned off and restarted the vehicle several times to regain braking functionality. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. Additionally, the vehicle lost braking functionality after driving over a bump or a dip in the road surface. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the brake master cylinder and brake lines needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.